2000 SUBARU OUTBACK Recalls, Complaints & Safety

REAR SUB FRAME ROTTED OUT IN MULTIPLE PLACES AND BROKE LOOSE WHILE I WAS DRIVING. THERE WAS A RECALL IN 2003. THE CAR WAS NEVER REPAIRED BEFORE I PURCHASED IT A FEW YEARS AGO. I HAD THE CAR TOWED TO DOYLE SUBARU IN WEBSTER NY. THEY OFFERED TO COVER THE EXPENSE OF THE PART BUT I WOULD HAVE TO PAY THEM $800.00 TO COVER THE REPAIR LABOR! THEY HAVE HAD MY CAR FOR 8 WEEKS NOW AND I'M DISABLE AND ON SSD WITHOUT MUCH INCOME. I COULD HAVE DIED WHEN THE CAR BROKE LOOSE ON THE EXPRESSWAY WHILE I WAS GOING 55 MPH. I'M WITHOUT A LONER CAR AND CAN'T MAKE MY MEDICAL APPOINTMENTS. THE CAR HAD TO BE FLAT BED TOWED TO THE DEALER. IT CAN'T BE DRIVEN THE WAY IT IS. MY ATTORNEY TRIED TO CALL THE DEALER BUT THEY REFUSE TO CALL HIM BACK.

THE 2000 SUBARU OUTBACK HAS A NOXIOUS SMELL FROM FUEL IN THE CABIN ONLY IN COLD WEATHER,THAT YOU MUST RIDE WITH THE WINDOWS OPEN UNTIL THIS DISSIPATES. I CALLED MY LOCAL DEALER TO ASK IF THEY WOULD HAVE AN IDEA OF WHAT IS THE PROBLEM AND WHAT WOULD BE AN ESTIMATE FOR REPAIR? I, JUST ABOUT GOT THE QUESTION OUT OF MY MOUTH,WHEN THE SERVICE REPRESENTATIVE SAID IT'LL COST AROUND $200 MAYBE A LITTLE MORE TO REPLACE TWO FUEL LINES AND FITTINGS(SCREW CLAMPS) ON THE TOP RIGHT SIDE OF THE ENGINE. I ASKED IF SOMETHING THIS SERIOUS WAS EVER COVERED BY A RECALL AND HE SAID NO, BUT I SHOULD CHECK WITH SUBARU OF NORTH AMERICA TO MAKE SURE,BEING THE CAR IS A 2000 HIS COMPUTER MAY NOT HAVE IT, FOR THAT FAR BACK? SO, I CALLED SUBARU OF NA EXPLAINED THE SITUATION AND ALSO EXPLAINED THAT WHILE I WAS DOING SOME ON-LINE RESEARCH IT SEEMED AS THOUGH THIS IS A WELL DOCUMENTED AND DISCUSSED PROBLEM WITH MANY SUBARU OWNERS AND THEY ARE VERY SPECIFIC AS TO WHAT THE EXACT PROBLEM IS. SUBARU OF NA KNOWS OF NO PROBLEM EVER, I GUESS ADMISSION WOULD MEAN THIS PROBLEM TRULY EXISTS. THIS ISSUE ONLY BECAME PREVALENT WITH SUBARU'S OWNED IN COLD WEATHER AREAS, SOUTHERN STATES OR WEST COAST WOULD NOT SEE THIS PROBLEM REGULARLY BECAUSE YOU NEED TEMPERATURES TO BE APPROXIMATELY 30 DEGREES AND BELOW. I AM JUST TRYING TO FIND OUT WHY NO FEDERAL AGENCY HAS HELD SUBARU TO A HIGHER STANDARD, ESPECIALLY WHEN IT COMES TO A PROBLEM WITH A FUEL LINE AND THE FACT THAT THIS IS PUBLIC KNOWLEDGE AND WELL DOCUMENTED. I AM NOT A MECHANIC, AND LIVING ON A FIXED INCOME I DON'T HAVE THE DISPOSABLE INCOME THAT I HAD IN THE PAST, SUBARU KNOWS ABOUT THIS PROBLEM, WHICH IS EVIDENT IN THE SERVICE DEPARTMENTS FAMILIARITY WITH THE FIX? CAN SOMEONE PLEASE ENLIGHTEN ME AS TO WHY THIS HAS BEEN ALLOWED TO GO FOR AS LONG AS IT HAS? SUBARU KNOWS DOES THE GOVERNMENT, I HOPE NOT. CONCERNED, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

UNKNOWN COMPONENT PART/SYSTEM. DRIVERS SIDE HEADLIGHT WENT OUT. CHECKED FUSE AND BULB WHICH WAS STILL GOOD; REPLACED BULB ANYWAY AND IT STILL DIDN'T WORK. NEXT DAY THE OTHER HEADLIGHT ALSO WENT OUT. CHECKED THE SAME THINGS. HIGH BEAMS, FOG AND PARKING LIGHTS STILL WORKED. MY SON JIGGLED THE BULB SOCKET AND WIRES AND THE LIGHTS CAME ON BUT NOW THE DRIVER HIGH BEAM WENT OUT. HIGH BEAM BULB AND FUSE WERE BOTH OKAY. THE LOW BEAMS ALSO NOW APPEARED TO BE YELLOW. HAD TO DRIVE AT NIGHT A FEW DAYS LATER (I ALWAYS DRIVE WITH MY FOG LIGHTS ON UNLESS THE HIGH BEAMS ARE USED) AND IT SEEMED LIKE I COULD NOT SEE VIRTUALLY ANYTHING AHEAD OF ME; THE LOW BEAMS WERE EXTREMELY DIM AND UNSAFE TO USE. WAS FORCED TO USE MY SINGLE WORKING HIGH BEAM. IN GOOGLING THE PROBLEMS ONLINE I CAME ACROSS SCORES OF OTHER PEOPLE WITH SIMILAR PROBLEMS. SOME REPLACED THE DRL MODULE WITH NO CHANGE IN RESULT. IT HAS TO BE A SOCKET PROBLEM OR GROUNDING PROBLEM OF SOME SORT, OR PERHAPS A WIRING PROBLEM, THOUGH SOME PEOPLE REPLACED THE WIRING HARNESS TO NO AVAIL, AND REPLACED PINS, CLIPS IN THE BULB SOCKET ASSEMBLY. THIS IS DANGEROUS.

I WAS ADVISED BY A MECHANIC ON 4/20/15 THAT THE REAR CRADLE IS VERY RUSTY, ENOUGH THAT I SHOULD AVOID CARRYING HEAVY LOADS. I JUST NOTICED ON THIS WEBSITE THAT THERE WAS A RECALL IN 2003 FOR INADEQUATE RUSTPROOFING OF THAT PART; HOWEVER, WE NEVER RECEIVED NOTICE OF A RECALL. CAN THIS BE REPAIRED OR REPLACED NOW? THERE WAS NO INCIDENT ASSOCIATED WITH THIS PROBLEM.

WHILE DRIVING AT LOW SPEED ON A TOWN STREET THE CHECK ENGINE LIGHT CAME ON, FOLLOWED BY THE ODOR OF GAS FUMES. SUBSEQUENT INSPECTION BY EXPERIENCED SUBARU MECHANICS REVEALED A SIMULTANEOUS FAILURE OF THE A/C COMPRESSOR, CATALYTIC CONVERTER, A HEADLIGHT BULB AND FINALLY, A DAMAGED FUEL LINE THAT WAS SPRAYING A MIST OF GASOLINE OVER THE ENTIRE ENGINE COMPARTMENT. THE MECHANICS HAD NEVER SEEN A SITUATION LIKE THIS BEFORE, AND HAD NO EXPLANATION FOR HOW THESE COMPONENTS COULD HAVE FAILED AT THE SAME TIME. THE FUEL LINE AND BULB WERE REPLACED.

THE REAR SUB-FRAME IS ROTTED AND ABOUT TO BREAK. WHILE DRIVING THE SUB-FRAME IS SHIFTING CAUSING LOUD BANGING. WHEN STARTING, STOPPING AND DRIVING THE LOUD BANGING IS HEARD FROM THE SHIFTING OF THE ROTTED SUB-FRAME.

DUE TO HEAVY CORROSION, WE HAD TO REPLACE THE REAR SUBFRAME ON THIS VEHICLE. OBVIOUSLY THE 2003 RECALL ON THIS PART WAS INADEQUATE. I WOULD LIKE THE REAR SUBFRAME TO BE RECALLED AS IT SHOULD HAVE BEEN IN THE FIRST PLACE, RATHER THAN JUST UNDERCOATING THE PART AND HAVING IT ROT AWAY ANYWAY.

IN COLD WEATHER (USUALLY 25 F AND BELOW) THERE IS A STRONG FUEL SMELL. WORSE THE COLDER IT GETS. I AM WORRIED FOR MY BABY'S HEALTH AND ALSO WORRIED I WAS INHALING THIS LEAKING FUEL THROUGHOUT MY PREGNANCY. IT IS OBVIOUSLY NOT SOMETHING THAT SHOULD BE HAPPENING AND IS UNHEALTHY. I REPORTED THIS TO A MECHANIC SHOP AND THEY REBUILT THE ENGINE BECAUSE OF OTHER ISSUES. THEY SAID THIS REBUILDING WOULD FIX THE FUEL LEAK/SMELL ALSO. IT LESSENED IT, BUT IT IS STILL THERE EVERY TIME IT IS COLD OUT. IT DISSIPATES AFTER DRIVING IT FOR A WHILE. I HAVE COME TO UNDERSTAND THIS IS A WIDESPREAD ISSUE AND THERE REALLY SHOULD BE A RECALL. *TR

DURING COLD WEATHER WHEN THE CLIMATE CONTROL SYSTEM IS SET TO FRESH AIR, A GASOLINE ODOR ENTERS THE CABIN. THERE IS APPARENT FUEL LINE LEAK THAT ONLY OCCURS DURING COLD WEATHER. *TR

CYLINDER HEAD GASKETS REPLACED AT 81,098 MILES. DUE TO THE LOW MILEAGE, THE VEHICLE WAS NOT UNDER WARRANTY BECAUSE 8 YEARS HAD PASSED (8 YEARS OR 100,000), WHICHEVER COMES FIRST. AUGUST 2014 VEHICLE WOULD TAKE SEVERAL SECONDS TO ENGAGE INTO DRIVE FROM REVERSE. EVENTUALLY, THE PROBLEM BECAME WORSE AND I WAS AFRAID THAT IT COULD CAUSE AN ACCIDENT BECAUSE IT WAS TAKING TOO LONG TO ENGAGE INTO DRIVE. I TOOK THE CAR TO AAMCO WHO INSTALLED A REBUILT TRANSMISSION AT 83,695 MILES. THESE PROBLEM HAVE BEEN REPORTED BY SUBARU OWNERS, BUT I HAVE YET TO SEE A RECALL. SO, IN THE LAST TWO YEARS, I HAVE SPENT $5,055 IN CAR REPAIRS. I'M RETIRED SO I CAN'T AFFORD TO BUY A NEWER VEHICLE. ALTHOUGH THIS CAR HANDLES WELL IN SNOW AND RAIN, DUE TO THE EXPENSIVE REPAIRS I HAVE HAD TO MAKE AND SUBARU CORPORATION'S LACK OF ACKNOWLEDGEMENT OF THESE ISSUES, I DOUBT THAT I WILL EVER PURCHASE A SUBARU AGAIN. *TR

STOPPED FOR A RED LIGHT. WHEN THE LIGHT TURNED GREEN CAR WOULD NOT GO FORWARD BECAUSE THE AUTOMATIC TRANSMISSION WOULD NOT ENGAGE FORWARD GEARS. EVIDENTLY THIS IS A COMMON PROBLEM WITH A KNOWN DEFECT AND EXPENSIVE REPAIR. *TR

I SMELLED GAS IN CAR IN SEPY 2013. A FUEL PUMP WAS GASKET WAS REPLACE.10/2013 FUEL PUMP REPLACED.11/2013 ABOVE FUEL PUMP REMOVED & REPLACED. GAS SMELL STILL PRESENT,NOT AS STRONG.I WANT TO KNOW IF THIS IS AN ISSUE WITH SUBARU'S.IF SO OR IF NOT,WHAT WILL CORRECT THE GAS SMELL? *TR

THERE WAS A BURNED RUBBER SMELL AND NOISE COMING FROM THE LEFT REAR WHEEL AREA OF THE CAR. THE SUSPENSION SUBFRAME SNAPPED AND CAUSED THE LEFT REAR TIRE TO BE SHAVED FROM CONTACT WITH THE WHEEL WELL. WE WERE TOLD BY OUR MECHANIC THAT WE HAD NO RECOURSE ON THIS RECALL AND HE OFFERED US $500 FOR THE VEHICLE STATING THAT WE COULD NOT GET IT FIXED BY SUBARU. WE ALSO CALLED SUBARU AND THEY SAID THAT THERE WAS NO RECALL FOR OUR VIN #. WE ARE CHECKING TO MAKE SURE THIS IS TRUE OR NOT. *TR

SUDDEN ACCELERATION. WAS DRIVING AT A SLOW SPEED DUE TO LIGHT TRAFFIC AT A RED LIGHT. CAR STARTED TO FEEL NOT NORMAL AND I KNEW SOMETHING WAS WRONG. I PRESSED ON THE BRAKE BUT THE CAR KEPT JUMPING FORWARD, NOT WANTING TO STOP. I WAS AFRAID I WOULD HIT THE CAR IN FRONT OF ME. LUCKILY I WAS GOING VERY SLOW. RIGHT AFTER THE CAR STARTED ACCELERATING FOR NO REASON. I KEPT MY FOOT ON THE BRAKE, MY FOOT WAS NEVER ON THE GAS. I HAD TAKEN MY FOOT OF THE GAS BEFORE THE CAR STARTED ACTING UP, SINCE I NEEDED TO SLOW DOWN FOR THE RED LIGHT. THE RPMS WERE GOING VERY HIGH. I WAS UNSURE WHAT TO DO BECAUSE I NEVER EXPERIENCED THIS KIND OF SITUATION. I PANICKED AND PUT THE CAR IN NEUTRAL, AND THEN IN PARK AND TURNED THE CAR OFF. I CALLED FOR HELP AND WAS LUCKY MY STEP FATHER WAS AROUND THE CORNER. HE PUSHED THE CAR TO A SAFE SPOT. THEN HE TURNED ON THE CAR WHILE STILL IN PARK AND IT WAS STILL ACCELERATING VERY HIGH. IT WENT DOWN AND WENT BACK TO NORMAL ACCELERATION. HE THEN DROVE THE CAR TO THE MECHANIC WHICH WAS ABOUT 200 FEET AWAY. I AM NOW HAVING A DIAGNOSTIC DONE TO SEE IF THEY CAN FIGURE OUT A SOLUTION TO WHY THE CAR HAD SUDDEN ACCELERATION. I KNOW FOR A FACT I DID NOT PRESS ON THE GAS INSTEAD OF THE BREAK, AND I ALSO KNOW IT WAS NOT THE SUBARU FLOOR MAT. THIS ISSUE NEEDS TO BE LOOKED INTO AS IT COULD HAVE BEEN VERY DANGEROUS. *TR

AFTER LOOKING AT SOME OF THE COMPLAINTS ABOUT THE SUB FRAME RECALL.MY MECHANIC LOOKED AT THE SUB FRAME ON A LIFT AND EXPLAINED THAT IT WAS RUSTED THRU AND UNFIXABLE.IF THIS CAR WAS PROPERLY UNDERCOATED UNDER THE RECALL IT WOULD NOT BE IN THIS CONDITION.I CALLED SUBARU AND THEY SAID THE WORK WAS DONE ON THE CAR PER THE RECALL.IT IS FUNNY HOW THERE IS NO OTHER RUST THAN IN THE SPOT WHERE THE WORK WAS SUPPOSED TO BE DONE.I PAID $4200 FOR THIS CAR AND WANT MY MONEY BACK SUBARU SHOULD BE HELD ACCOUNTABLE FOR UNSATISFACTORY REPAIRS.IF THIS BREAKS IT COULD CAUSE SERIOUS INJURY TO MY SELF AND OTHERS.THEN THE CAR IS JUNK. *TR

TL* THE CONTACT OWNS A 2000 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE HEARD AN ABNORMALLY LOUD NOISE FROM THE ENGINE AS THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS MOVED TO THE SHOULDER AND UPON FURTHER INSPECTION, THE CONTACT DISCOVERED A FIRE UNDER THE HOOD. THE FLAMES SPREAD TO THE TWO FRONT TIRES, WHICH THEN EXPLODED. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS AWAITING DIAGNOSIS. THE FAILURE AND CURRENT MILEAGE WAS 200,000.

Fire

I WAS DRIVING ALONG, AROUND 50 MPH. I HIT A BUMP IN THE ROAD, AND THERE WAS A LOUD BANG. THE VEHICLE JERKED AND SWERVED, AS IT WAS SNOWING... I ALMOST LOST CONTROL. THE REAR SUB-FRAME WAS RUSTED OUT AND HAD BROKEN, ALLOWING THE REAR DIFFERENTIAL TO BREAK FREE AND SMASH UP INTO THE FUEL TANK AND CAUSE SEVERE JERKING. I HAD DONE A LITTLE READING, SUBARU HAD A RECALL ON THIS VEHICLE FOR INFERIOR METAL ON THE REAR SUB-FRAME. THIS VEHICLE WAS IN FOR THE RECALL IN 2003. WHERE THEY DEEMED IT NOT BAD ENOUGH TO REPLACE THE SUB-FRAME, BUT CLEAN IT AND SPRAY IT WITH ANTI CORROSION SUBSTANCE. AS IT NOW STANDS, THE CAR IS NOT DRIVABLE, AND THE RECALL FIX WAS CLEARLY NOT A PROPER SOLUTION. I CALLED SUBARU, AND THEY TOLD ME THAT SINCE IT HAD BEEN IN FOR A RECALL IN 2003, THERE WAS NOTHING MORE ON THERE END THAT THEY WOULD DO. I AM A LONG TIME SUBARU FAN, AND I REALLY JUST WOULD LIKE THEM TO HONOR THEIR MISTAKE, AND FIX THE VEHICLE PROPERLY. OR PURCHASE IT BACK FROM ME, AND I WILL GLADLY PURCHASE ANOTHER SUBARU. I HAVE PHOTOS OF THE SUB-FRAME WHERE IT HAS CLEARLY RUSTED AND BROKE FREE. IT IS VERY CLEAR THAT THE METAL IS INFERIOR, CONSIDERING EVERYTHING ELSE ON THE UNDERSIDE OF THE VEHICLE IS IN FUNCTIONAL AND SERVICEABLE CONDITION. THANKS YOU. *TR

DRIVING ALONG THE FREE WAY AT NORMAL SPEEDS WITH TRAFFIC AND MT CAR RANDOMLY SHUT OFF AND TURNED BACK ON, HAPPENED 3 OR 4 TIMES BEFORE I COULD GET OFF TO THE SIDE OF THE ROAD. IT SEEMS TO BE A COMMON ISSUE IF GOOGLED. JUST THE ELECTRICAL TURNED OFF AND ON THE ENGINE STAYED RUNNING. *TR

SMELLED COOLANT AND BURNT OIL UPON RETURNING TO GARAGE AFTER NORMAL OPERATION. DIAGNOSIS: FAILED HEAD GASKET & LEAKING REAR OIL SEAL. REPAIR INCLUDED BOTH HEAD GASKETS, COMPLETE VALVE JOB, AND NEW SEAL. ALSO REPLACED TIMING BELT AFTER ONLY 11,000 MILES OF SERVICE, AND CLUTCH AS PREVENTATIVE MAINTENANCE ITEMS. COST, $2,954.50. THIS VEHICLE HAS BEEN CAREFULLY MAINTAINED, INCLUDING USING SUBARU'S "COOLING SYSTEM TREATMENT" ADDITIVE TO PROTECT THE HEAD GASKETS. OBVIOUSLY IT DOESN'T DO THE JOB OF OVERCOMING A ROTTEN DESIGN. CLEARLY THE HISTORY OF COMPLAINTS FROM OTHERS CONFIRM A DESIGN DEFECT IN THIS 2.5L ENGINE. THIS 4-WHEEL DRIVE VEHICLE WITH EXTRA GROUND-CLEARANCE, IS ADVERTISED--AND MINE IS USED--FOR TRAVEL IN DESERT SAND AND HIGH MOUNTAIN SNOW. A HEAD GASKET FAILURE IN SUCH CONDITIONS CAN LEAD TO DEATH. *TR

TL* THE CONTACT OWNS A 2000 SUBARU OUTBACK. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 03V153000 (SUSPENSION:REAR) AND WAS REPAIRED. AFTER THE REPAIR, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR UNRELATED ISSUES WHEN THE MECHANIC ADVISED THE CONTACT THAT THE REAR SUBFRAME ASSEMBLY WAS COMPLETELY CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

TL* THE CONTACT OWNS A 2000 SUBARU OUTBACK. THE CONTACT STATED THAT THE REAR CROSS BAR WAS RUSTED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 03V153000 (SUSPENSION:REAR) FOR THE SAME FAILURE. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT THEIR EXPANSE AND NO FURTHER ASSISTANCE WOULD BE OFFERED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

THE TPS HAS BEEN REPLACED TWICE, ALL LEADS FROM THE WIRING HARNESS HAVE BEEN GROUND AND LUBRICATED, BUT THE TRANSMISSION SHIFT SHOCK REMAINS. THE MANUFACTURER'S TECHNICAL DEPARTMENT, HAVING MADE THE FORMER GUESSES ON THE TPS REPLACEMENT AND LEADS, SUGGESTS REPLACING THE ECM AND TCM TO SEE IF THAT CORRECTS THE PROBLEM. THE SEVERE SHIFT SHOCK IS THE MOST CURRENT PROBLEM WITH THIS EGREGIOUSLY DEFECTIVE VEHICLE IN WHICH ALL MAJOR PARTS HAVE BEEN REPLACED SINCE PURCHASING IT NEW, THE REPAIR COST SO FAR EQUIVALENT TO THE PURCHASE PRICE. THERE IS 126,000 MILES ON THE ODOMETER AND THIS VEHICLE HAS HAD ONLY ONE OWNER WHO HAS ALWAYS DRIVEN IT WITH THE UTMOST CARE. THE VEHICLE IN ITS CURRENT STATE SINCE JULY 2010 IS DANGEROUS TO DRIVE - WITHOUT FOLLOWING AN OBVIOUS PATTERN, THE AT DASHBOARD LIGHT FLASHES AND WITHIN SECONDS THERE IS SEVERE SHIFT SHOCK, ON HIGHWAYS AT 65MPH AND IN CONGESTED TRAFFIC AT 10MPH. THE ENGINE HAS TO BE TURNED OFF IMMEDIATELY SO THAT THE COMPUTER COMPONENTS CAN HOPEFULLY RESET, WHICH RESETTING DOES NOT ALWAYS HAPPEN. IF THE ENGINE IS NOT SWITCHED OFF, THE SEVERE SHIFT SHOCK CONTINUES. HAVING THIS HAPPEN AT ANY SPEED IS SO DANGEROUS, AND TRYING TO PULL OFF TO THE SIDE OF THE HIGHWAY IS EVEN MORE DANGEROUS. THERE ARE HUNDREDS OF COMPLAINTS ON THE INTERNET FROM SUBARU OWNERS, BUT SUBARU CORPORATE OFFICE DENIES ALL RESPONSIBILITY, SIMPLY STATING THAT THE VEHICLES SHOULD BE TAKEN TO DEALERSHIPS. THE DEALERSHIPS ARE UNABLE TO FIX THE PROBLEM AS THE DEFECT IS INHERENT IN THE MANUFACTURE OF THE VEHICLE. *TR

I HAD RECURRENT LEAKS IN MY 2000 SUBARU OUTBACK AND TOOK IT IN TO DEALERSHIP STARTING IN 2007. 4/01/08 HAD ALL ANTIFREEZE CAME OUT OF CAR DEALERSHIP COULD NOT FIND PROBLEM. HAD TO HAVE TRANSMISSION REPLACED IN 2007. HAD TO REPLACE WATER PUMP,OIL PUMP AND HEAD GASKET IN 2008. THEN BECAUSE OF COOLANT LEAK HAD TO REPLACE TIMING BELT. NOW THEY ARE SAYING I NEED NEW HEAD GASKETS, WATER PUMP AND TIME BELT AGAIN AND IT HAS BEEN ONLY 2 YEARS SINCE THIS WAS DONE. *TR

UNINTENDED ACCELERATION IN SUBARU OUTBACK (2000) CAUSED SERIOUS ACCIDENT. *TR

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MY SUBARU OUTBACK 2000 WAS BROUGHT TO A SUBARU DEALER IN SIOUX FALLS, AFTER BATTERY DIED, AND THEY CHANGED ALTERNATOR AND BATTERY, AND THEN THEY ALSO STATED THAT BRAKE PAD NEEDED TO BE CHANGED, SO I AGREED AND THEY DID. IT WAS IN MID AUGUST 2009. SINCE THEN I DROVE THAT CAR BETWEEN SIOUX FALLS AND ROCHESTER MN, WHICH IS ABOUR 240 MILES ONE WAY OVER THE WEEKENDS. ON SEPT 20TH, WHEN WE WERE DRIVING BACK FROM SIOUX FALLS TO ROCHESTER, I NOTED SOME NOISE COMING BACK FROM THE LEFT REAF WHEEL, AND IT BECAME WORSE. EVENTUALLY THAT CAUSED VIBRATION, AND COULD NOT KEEP GOING. WE WENT OFF FROM HIGH WAY, AND CHECKED THE CAR, AND FOUND THAT THE WHEEL NAT WAS GONE, AND OTEHR NATS WERE ALL LOOSE. THE CAR WAS FIXED AT A LOCAL ROCHESTER REPAIR SHOP, AND I CALLED SUBARU DEALER IN SIOUX FALLS ABOUT THE INCIDENT. THEY SAID IT IS JUST A MATTER OF MILES I DROVE AFTER THE SERVICE, AND ALUMINIUM WHEEL CAN CAUSE THIS, SO THEY DO NOT FEEL THEY ARE RESPONSIBLE FOR THAT. IT WAS VERY DISSAPOITING CUSTOMER SERVICE, BECAUSE I WAS A FUN OF SUBARU. I REQUESTED THEM TO SEND ME A LETTER TO DESCRIBE WHY THEY CAME UP TO THE DECISION, BUT THEY IGNORED IT EVEN AFTER MY REPEATED REQUEST IN OCTOBER, AND UNTIL NOW, NOTHING WAS DONE. I CONTACTED SUBARU COMPANY, AND THEY CONTACTED THE DEALER, BUT THE DEALER STATED THAT MY VEHICLE TRAVELLED ALMOST 2000 MILES BEFORE THE PROBLEM WITH YOUR LUG NUTS STARTED. THE DEALER FEELS THAT THE CAR WOULD NOT HAVE LEFT THEIR SHOP IN AUGUST WITHOUT PROPERLY TIGHTENED LUG NUTS, BUT IF AN OVERSIGHT HAD OCCURRED, THAT I WOULD HAVE NOTICED THE LOOSENESS MUCH SOONER FROM THEIR OPINION, IN WHICH CASE THEY WOULD HAVE CORRECTED THE PROBLEM FOR ME. THIS SOUNDS ALMOST IT IS MY FAULT NOT REALIZING THEIR POOR PERFORMANCE IN THEIR JOB. THE DEALER FEELS AT THIS POINT THAT THEY ARE NOT REPOSNSIBLE FOR THIS CONCERN AND ARE UNWILLING TO COMPENSATE US FURTHER. IF THIS IS NOT THEIR RESPONSIBILITY AS A PROFESSIONAL TO REPAIR AUTOMOBILE, WHO CAN EXPECT A CAR DEALER TO REPAIR OUR CAR SAFELY?

FUEL LEAK SOMEWHERE IN ENGINE COMPARTMENT; GASOLINE ODOR WENT INTO PASSENGER COMPARTMENT. WORSE IN VERY COLD OR VERY HOT WEATHER. IT'S BEEN LIKE THIS FOR 3 OR 4 YEARS. MY MECHANIC SAID IT WOULD COST $200 TO TRY TO FIND THE LEAKS -- MAYBE SOME HOSE CLAMPS NEAR THE FUEL INJECTORS ARE THE CULPRIT, BUT ARE HARD TO GET TO WITHOUT TAKING APART SOME OF THE ENGINE? I'VE SEEN MANY SIMILAR COMPLAINTS ON VARIOUS ONLINE BULLETIN BOARDS. I SUPPOSE NHTSA WON'T FORCE SUBARU TO ISSUE A RECALL UNTIL SOME LARGE NUMBER OF DRIVERS/PASSENGERS DIE FROM AN ENGINE FIRE THAT STARTS FROM THIS TYPE OF LEAKING. MOST RECENT INCIDENT: LATE JANUARY, 2010. *TR

A VERY BAD FUEL SMELL INSIDE CABIN WHEN IT'S COLD OUTSIDE AND THE VEHICLE IS WARMING UP AND THE VENT IS RUNNING. FUEL LEAK UP BY FUEL FILTER AREA. CHECKED ALL HOSES AND CLAMPS NO LEAKS. DEALER CHECKED IT OUT AND COULDN'T FIND A LEAK OR PROBLEM. AFRAID THIS MAY START A ENGINE FIRE SOMETIME. *TR

TL*THE CONTACT OWNS A 2000 SUBARU OUTBACK. WHILE SHIFTING FROM PARK INTO DRIVE, THE VEHICLE TAKES 15-20 SECONDS FOR THE GEARS TO SHIFT. THE MANUFACTURER IS AWARE OF THE FAILURE, BUT HAS NOT ISSUED A SAFETY RECALL. THE CURRENT MILEAGE WAS 170,000 AND FAILURE MILEAGE WAS 30,000.

MY 2000 SUBARU OUTBACK WAGON, WITH 120,000 MILES HAS AN OCCASIONAL STRONG GASOLINE SMELL THAT ENTERS INTO THE PASSENGER COMPARTMENT, WHEN DRIVING AND WHEN STOPPING AND TURNING OFF THE IGNITION AFTER A TRIP. IT OCCURS MOST OFTEN ON COLD WINTER DAYS. IT HAS BEEN HAPPENING FOR THE PAST 2 WINTERS. I WAS TOLD BY MY MECHANIC THAT IT'S A COMMON PROBLEM WITH LEAKING GASOLINE AT THE CLAMPS ON THE HOSES THAT LEAD TO THE FUEL INJECTORS. THESE ARE HARD TO GET TO, AND WOULD COST ME $200 IN LABOR FOR HIM TO FIX. MIGHT THIS START AN ENGINE FIRE? I HAVE READ MANY SIMILAR COMPLAINTS ON AUTO DISCUSSION BOARDS ON VARIOUS WEBSITES, SO I KNOW THIS IS A FREQUENT PROBLEM. I THINK THIS IS A DESIGN DEFECT, AND SHOULD REQUIRE AT LEAST A TECHNICAL BULLETIN, IF NOT A FULL RECALL. *TR

TL*THE CONTACT OWNS A 2000 SUBARU OUTBACK. WHEN THE CONTACT STARTS THE VEHICLE AND ATTEMPTS TO CHANGE GEARS, THE VEHICLE JERKS VERY STRONGLY. THE DEALER STATED THAT THE TRANSMISSION WAS THE CAUSE OF THE FAILURE. THE TRANSMISSION FLUID WAS CHANGED, BUT THE FAILURE PERSISTED. THE DEALER RECOMMENDED THAT THE TRANSMISSION BE REBUILT. THE FAILURE MILEAGE WAS 83,000 AND CURRENT MILEAGE WAS 93,000. UPDATED 4/23/09 *CN UPDATED 04/27/09*JB

I ALSO HAVE NOTICED THE SMELL OF GASOLINE COMING OUT FROM UNDER THE HOOD OF MY 2000 SUBARU OUTBACK WAGON IN THE WINTER HERE IN BOSTON, WHEN I GET OUT OF THE CAR ON A COLD DAY. SOUNDS LIKE A DESIGN DEFECT TO ME IN SOME GAS LINE HOSE. *TR

THERE IS A FUEL LEAK IN THE ENGINE COMPARTMENT OF MY SUBARU OUTBACK WAGON ON COLD DAYS AND IS A POTENTIAL FIRE HAZARD. I HAVE TALKED TO SEVERAL OTHER PEOPLE AND THEY HAVE THE SAME PROBLEM. I WOULD THINK THERE WOULD BE A RECALL SINCE IT IS FUEL RELATED AND A SERIOUS RISK. THE FUEL LEAKS FROM A RUBBER HOSE ON THE LEFT SIDE OF THE ENGINE THAT CONNECTS TWO HARD GAS LINES. I TRIED TIGHTENING THE CLAMPS AND IT DID NOT HAVE MUCH AFFECT. THE HOUSE HAS NO HOLES OR TEARS IN IT. NEITHER DO THE HARD GAS LINES. SO I DON'T KNOW IF IT CANT HOLD THE PRESSURE OR WHAT? I NOTICED IT AFTER DRIVING FOR A FEW MILES. I STOPPED FOR A MINUTE AND GOT A STRONG GAS SMELL. THERE WAS GAS IN THE ENGINE COMPARTMENT WHEN I CHECKED IT WHEN I GOT HOME. I DROVE A TOTAL OF TEN MILES MAYBE. *TR

DURING WEATHER UNDER 20 DEGREES THE FUEL LINE LEAKS. IT HAS BEEN TIGHTENED SEVERAL TIMES HOWEVER CONTINUES TO RETURN. THIS HAPPENS EVERY WINTER. *TR

STRONG SMELL OF GAS IN THE CABIN OF THE VEHICLE DURING COLD WEATHER - DEFINITELY SMELLS OF LEAKING GAS - DEALER ADVISED AND LOOKED AT CAR A NUMBER OF TIMES - COULD NOT RESOLVE. I GAVE THIS CAR TO MY DAUGHTER AND I FEAR AN ENGINE FIRE. *TR

2000 SUBARU OUTBACK, TRANSMISSION SLIPS UNTIL WARMED UP. STARTED AT 60,000 MILES AND GETTING WORSE. WEB RESEARCH INDICATES A COMMON FAILURE OF PISTON SEALS AND A KNOWN PROBLEM AS SUBARU HAS REDESIGNED. WHAT ABOUT US PAST CUSTOMERS? *TR

2000 SUBARU OUTBACK 2.5L (91,235MI)- AFTER OWNING THE VEHICLE 1YR AND DRIVING ONLY 11K MI, IN WHICH DURING THE YEAR MAINTENANCE INCLUDED OIL CHANGES AND BRAKES, SYMPTOMS BEGAN TO OCCUR SUCH AS: CONSTANT SMELL OF COOLANT DRIFTING INTO THE CAR, OCCASIONAL TEMPERATURE SPIKES (EVEN WITH COOLANT IN THE RADIATOR) AND RARE SIGNS OF SMOKE FROM THE EXHAUST. AFTER THE 2ND RANDOM SPIKE IN TEMP, I TOOK THE VEHICLE TO NORTH COUNTY SUBARU. THEY DIAGNOSED THAT THERE ARE 2 LEAKING HEAD GASKETS AND CLAIMED THERE IS A "CAMPAIGN FOR RECALL" ON HEAD GASKETS BETWEEN YEARS OF 99-2002, AS WELL AS A PREVIOUS RECALL TO REMEDY THE COOLANT ODOR. SUBARU ASSIGNED A CASE NUMBER BUT SUBARU HAS NOT OFFERED TO HONOR THE CAMPAIGN NOR HAS PHONE CONVERSATIONS PRODUCED ANY RESULTS THUS FAR. PLEASE HELP AS THEY WANT TO CHARGE ME TO FIX THE HEAD GASKETS WHEN THEY KNOW THE CAR WAS MANUFACTURED WITH A DEFECT. MANY, MANY WEBSITES AND COMPLAINTS ON THE SAME SITUATION. IMPORTANT NOTE: I HAVE BEEN IN CONTACT WITH PREVIOUS OWNER WHO TOLD ME WHICH DEALER SERVICED THE VEHICLE THROUGHOUT ITS LIFETIME AND ADVISED SUBARU OF THIS. *TR

THE HEAD GASKETS AND CATALYTIC CONVERTER WENT OUT ON MY 2000 SUBARU IN FEBRUARY AND APRIL 2004 RESPECTIVELY. SUBARU PAID FOR THE HEAD GASKETS UNDER WARRANTY; HOWEVER, IT WAS NOT UNDER A RECALL AND REFUSED TO PAY FOR THE CATALYTIC CONVERTER. HAD IT HAPPENED 3 MONTHS LATER, IT WOULD NOT HAVE BEEN COVERED UNDER WARRANTY AT THAT TIME. I EVEN MENTIONED THAT I THOUGHT THAT THE TWO WERE RELATED. I WAS TOLD BY THE DEALER "KELLY SUBARU" THAT THE INCIDENTS WERE NOT RELATED; HOWEVER, I BELIEVE THAT THE TWO EVENTS WERE RELATED. HERE IT IS FEBRUARY 2008 AND THE HEAD GASKETS AND CATALYTIC CONVERTER ARE BOTH IN NEED OF REPLACING. WHEN I TALKED TO SUBARU AT 800-782-2783 THEIR CUSTOMER SERVICE AREA, THEY SAID WHAT SHOULD I EXPECT FROM A CAR THAT HAS 190K MILES ON IT. I THEN TRIED TO EXPLAIN THAT THIS WAS THE SECOND INCIDENT IN 8 YEARS AND IT'S ALWAYS INVOLVES BOTH AT THE SAME TIME. I EXPLAINED TO SUBARU THAT THIS IS NOT NORMAL AND THAT I HAVE NEVER IN MY 45 YEARS OF OWNING CARS HAVE I EVER HAD TO REPLACE A HEAD GASKET; MUCH LESS TWICE. YES, I DID REPLACE THE CATALYTIC CONVERTER ONCE ON ANOTHER CAR AFTER 15 YEARS OF USE. THIS IS WHY I THINK THAT SUBARU IS WILLFUL AND NEGLIGENT IN THIS MANNER. *TR

THE HEAD GASKET OF MY 2000 SUBARU OUTBACK FAILED AND WAS UNDER WARRANTY AT 48,000 MILES, BUT AT 101,000 MILES THE REPLACEMENT HEAD GASKET HAS FAILED AGAIN. WITH SO MANY OF THE HEAD GASKETS IN THIS ENGINE MODEL FAILING, SUBARU'S FIX OF A COOLANT CONDITIONER OR HEAD GASKET REPLACEMENT IS NOT SUFFICIENT. THE PROBLEM LIES WITH THE ENGINE BLOCK AND HEAD. THE GASKET IS NOT THE PROBLEM. THE PROBLEM IS A STRUCTURAL DEFECT IN THE DESIGN WHERE THE HEAD GASKET FAILS PREMATURELY. *TR

TRANSMISSION WILL INTERMITTENTLY FAIL TO GO INTO DRIVE FROM PARK OR REVERSE. HAPPENS AT RANDOM. ENGINE CAN BE COLD OR WARM AND IT STILL HESITATES. SOMETIMES TAKES OVER A MINUTE TO GET THE TRANSMISSION TO ENGAGE. ONLY A MATTER OF TIME BEFORE WE GET STRANDED. TOOK CAR TO DEALER AND THEY TOPPED OFF THE TRANSMISSION FLUID AND SAID THE DELAY WAS NORMAL. ISSUES BEGAN AT 65K MILES AND HAVE PROGRESSIVELY GOTTEN WORSE. CAR NOW HAS 77K MILES AND ONLY OPTION GIVEN HAS BEEN TO REPLACE THE TRANSMISSION. *TR