2012 SUBARU LEGACY

17 recalls — 50 complaints

20V003000 Jan 2, 2020
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
111,562 vehicles affected
20V001000 Jan 2, 2020
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
258,813 vehicles affected
20V002000 Jan 2, 2020
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
127,547 vehicles affected
19V297000 Apr 11, 2019
ELECTRICAL SYSTEM:IGNITION:SWITCH
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
Remedy: Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
511 vehicles affected
19V009000 Jan 9, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
452,630 vehicles affected
19V007000 Jan 9, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
43,394 vehicles affected
19V008000 Jan 9, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
330,120 vehicles affected
18V626000 Sep 13, 2018
PARKING BRAKE
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
Remedy: Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.
27,175 vehicles affected
18V012000 Jan 9, 2018
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
64,179 vehicles affected
17V014000 Jan 10, 2017
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.
53,480 vehicles affected
16V694000 Sep 27, 2016
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
Remedy: Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
592,647 vehicles affected
13V078000 Mar 5, 2013
VISIBILITY/WIPER
Subaru is recalling certain model year 2012 Outback and Legacy vehicles manufactured from April 6, 2011, through May 12, 2011. Components inside the wiper motor bottom cover may overheat.
Remedy: Subaru has notified all affected owners, and dealers will replace the front wiper motor bottom cover assembly free of charge. The safety recall began February 22, 2013. Owners may contact Subaru at 1-800-782-2783.
16 vehicles affected
13V077000 Mar 5, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Subaru is recalling certain model year 2012 Outback and Legacy vehicles manufactured from April 6, 2011, through May 12, 2011. The moonroof glass may come loose or detach. The amount and position of the adhesive between the glass and retainer was inadequately applied.
Remedy: Subaru has notified the affected owners, and dealers will inspect the glass adhesion condition and either apply additional adhesive or replace the moonroof glass, free of charge. The safety recall began February 22, 2013. Owners may contact Subaru at 1-800-782-2783.
14 vehicles affected
13V061000 Feb 25, 2013
ELECTRICAL SYSTEM
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
Remedy: Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
47,419 vehicles affected
13V061000 Feb 25, 2013
EQUIPMENT
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
Remedy: Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
47,419 vehicles affected
12V047000 Feb 9, 2012
AIR BAGS:SIDE/WINDOW
SUBARU IS RECALLING CERTAIN MODEL YEAR 2012 LEGACY AND OUTBACK VEHICLES, MANUFACTURED FROM DECEMBER 1, 2011, THROUGH DECEMBER 23, 2011. THESE VEHICLES MAY BE EQUIPPED WITH SIDE CURTAIN AIR BAGS THAT CONTAIN AN INCORRECT PROPELLANT MIXTURE FOR THE INITIATOR COMPONENT USED, RESULTING IN INSUFFICIENT OUTPUT OF COMPRESSED GAS.
Remedy: SUBARU WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ONE OR BOTH SIDE CURTAIN AIR BAG MODULES, FREE OF FEBRUARY 21, 2012. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
381 vehicles affected
11V562000 Nov 29, 2011
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
SUBARU IS RECALLING CERTAIN MODEL YEAR 2012 IMPREZA SEDANS AND WAGONS (EXCEPT WRX/STI MODELS), MANUFACTURED FROM APRIL 21, 2011, THROUGH NOVEMBER 15, 2011, AND LEGACY AND OUTBACK VEHICLES MANUFACTURED FROM OCTOBER 17, 2011, THROUGH NOVEMBER 23, 2011. THESE VEHICLES MAY BE EQUIPPED WITH A BRAKE MASTER CYLINDER THAT COULD MALFUNCTION AND CAUSE AN INCREASE IN THE AMOUNT OF BRAKE PEDAL TRAVEL DISTANCE REQUIRED TO SLOW OR STOP THE VEHICLE.
Remedy: SUBARU WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE MASTER CYLINDER AND IF NECESSARY, REPLACE IT, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2011. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
32,685 vehicles affected
POWER TRAIN Dec 23, 2025
My 2012 Subaru Legacy experiences involuntary engine stalling when coming to a quick stop, such as in stop-and-go traffic or during sudden braking at intersections. When the engine shuts off without warning, power steering and braking assist are lost, creating a serious risk of collision. This is a known issue documented by Subaru of America in Technical Service Bulletin 16-90-13R, applicable to 2010–2012 Legacy and Outback vehicles with CVT transmissions. Subaru attributes the condition to excessive thrust washer wear inside the torque converter, which prevents proper release of lock-up clutch pressure. Subaru describes the condition as similar to stopping a manual transmission vehicle without depressing the clutch, which inherently results in engine stalling. Subaru later redesigned the torque converter as a countermeasure beginning in October 2013, indicating prior knowledge of a defect. However, Subaru never issued a recall or notified owners and addressed the issue only through a non-customer-facing service bulletin. I contacted Subaru Customer Advocacy to report this safety concern and request assistance with the repair (quoted over $4,000). Subaru acknowledged my concern but declined responsibility, citing the vehicle being out of warranty and stating that TSBs are not customer facing. Subaru did not confirm whether the vehicle is safe to drive with this condition. This issue represents a safety defect, not a warranty dispute. Vehicles that can stall unexpectedly during normal braking events pose a serious safety risk, and many affected vehicles remain on the road today.
ENGINE Dec 23, 2025
My 2012 Subaru Legacy experiences involuntary engine stalling when coming to a quick stop, such as in stop-and-go traffic or during sudden braking at intersections. When the engine shuts off without warning, power steering and braking assist are lost, creating a serious risk of collision. This is a known issue documented by Subaru of America in Technical Service Bulletin 16-90-13R, applicable to 2010–2012 Legacy and Outback vehicles with CVT transmissions. Subaru attributes the condition to excessive thrust washer wear inside the torque converter, which prevents proper release of lock-up clutch pressure. Subaru describes the condition as similar to stopping a manual transmission vehicle without depressing the clutch, which inherently results in engine stalling. Subaru later redesigned the torque converter as a countermeasure beginning in October 2013, indicating prior knowledge of a defect. However, Subaru never issued a recall or notified owners and addressed the issue only through a non-customer-facing service bulletin. I contacted Subaru Customer Advocacy to report this safety concern and request assistance with the repair (quoted over $4,000). Subaru acknowledged my concern but declined responsibility, citing the vehicle being out of warranty and stating that TSBs are not customer facing. Subaru did not confirm whether the vehicle is safe to drive with this condition. This issue represents a safety defect, not a warranty dispute. Vehicles that can stall unexpectedly during normal braking events pose a serious safety risk, and many affected vehicles remain on the road today.
SERVICE BRAKES Dec 16, 2025
Brakes malfunctioned and car spun out and hit deer
Crash
POWER TRAIN Dec 16, 2025
Brakes malfunctioned and car spun out and hit deer
Crash
STEERING Dec 16, 2025
Brakes malfunctioned and car spun out and hit deer
Crash
SUSPENSION Sep 18, 2025
Vehicle: 2012 Subaru Legacy VIN: [XXX] Owner Location: Syracuse, NY (salt-belt state) Dealer: Romano Subaru (Syracuse, NY) Dealer Findings / Estimate: “Urgent Work — Subframe with sway links — $3,119.89” (front subframe replacement required), plus alignment and related items; total estimate $4,394.75. Summary of Safety Defect: The front subframe has corrosion holes near structural/mounting points. This compromises suspension/steering integrity and presents a risk of sudden loss of control while driving. Manufacturer Response (Subaru of America): I opened a case with Subaru Corporate. Subaru denied assistance on the basis of vehicle age (2012) and absence of a front-subframe recall, and instead offered a $500 coupon toward a new vehicle. This response does not address the current safety defect documented by a Subaru dealer. Why NHTSA Action Is Warranted: •Subaru has already recalled the rear subframe on these models in salt-belt states (NHTSA 19V-297) due to corrosion-related failure. •My vehicle exhibits the same corrosion failure on the front subframe, a critical load-bearing structure. •A safety defect should be addressed regardless of vehicle age. The manufacturer’s refusal leaves an unsafe vehicle on the road or forces the owner to pay for a safety-critical repair that appears systemic in salt-belt regions. Requested Action: I request NHTSA investigate front subframe corrosion on 2010–2014 Subaru Legacy/Outback vehicles in salt-belt states and determine whether the rear-subframe recall should be expanded to include front subframes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER Sep 18, 2025
Vehicle: 2012 Subaru Legacy VIN: [XXX] Owner Location: Syracuse, NY (salt-belt state) Dealer: Romano Subaru (Syracuse, NY) Dealer Findings / Estimate: “Urgent Work — Subframe with sway links — $3,119.89” (front subframe replacement required), plus alignment and related items; total estimate $4,394.75. Summary of Safety Defect: The front subframe has corrosion holes near structural/mounting points. This compromises suspension/steering integrity and presents a risk of sudden loss of control while driving. Manufacturer Response (Subaru of America): I opened a case with Subaru Corporate. Subaru denied assistance on the basis of vehicle age (2012) and absence of a front-subframe recall, and instead offered a $500 coupon toward a new vehicle. This response does not address the current safety defect documented by a Subaru dealer. Why NHTSA Action Is Warranted: •Subaru has already recalled the rear subframe on these models in salt-belt states (NHTSA 19V-297) due to corrosion-related failure. •My vehicle exhibits the same corrosion failure on the front subframe, a critical load-bearing structure. •A safety defect should be addressed regardless of vehicle age. The manufacturer’s refusal leaves an unsafe vehicle on the road or forces the owner to pay for a safety-critical repair that appears systemic in salt-belt regions. Requested Action: I request NHTSA investigate front subframe corrosion on 2010–2014 Subaru Legacy/Outback vehicles in salt-belt states and determine whether the rear-subframe recall should be expanded to include front subframes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SERVICE BRAKES Jun 11, 2024
The brake lines of my vehicle were corroded and started leaking brake fluid. The brakes no longer work and started failing when I was driving up a hill. Luckily there was no accident, however, not having functioning breaks is an obvious safety concern. An independent service center initially looked at the damage and suggested that the corrosion is unacceptable for the life of the vehicle. They provided me with the recall information I include below and instructed me to take the vehicle to a Subaru dealership. The dealership confirmed the issue and offered a quote of $5,000 for the repair. There is a recall for the same exact issue for similar vehicles (Subaru Recall Campaign WQK47: Brake Line Corrosion). The recall includes 2005‐2009 model year Subaru Legacy and Outback vehicles, 2008‐2014 model year Subaru Impreza WRX and STI vehicles, and others. However, it neglects to include 2012 model year Subaru Legacy vehicles. The issue is clearly the same.
VEHICLE SPEED CONTROL Aug 7, 2023
The contact owns a 2012 Subaru Legacy. The contact stated that while driving at various speeds, the vehicle stalled. The contact parked and restarted the vehicle. The vehicle was slow to accelerate. After refueling, the fuel dissipated. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the throttle body and valve needed to be replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 200,000.
ENGINE Aug 7, 2023
The contact owns a 2012 Subaru Legacy. The contact stated that while driving at various speeds, the vehicle stalled. The contact parked and restarted the vehicle. The vehicle was slow to accelerate. After refueling, the fuel dissipated. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the throttle body and valve needed to be replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 200,000.
FUEL SYSTEM, GASOLINE Aug 7, 2023
The contact owns a 2012 Subaru Legacy. The contact stated that while driving at various speeds, the vehicle stalled. The contact parked and restarted the vehicle. The vehicle was slow to accelerate. After refueling, the fuel dissipated. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the throttle body and valve needed to be replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 200,000.
SUSPENSION Jul 26, 2023
The front subframe and engine cradle broke while driving (corrosion). Car began swaying and brakes were affected. Car pulled hard to the right when applying minor pressure to brakes on highway immediately after hearing the part break. The car only has 110,000 miles on it and according to the repair shop and dealership this is an increasingly common problem for the car make and model for this specific part.
POWER TRAIN Jun 20, 2023
CVT transmission issues persist beyond the limited warranty extension that has now expired from Subaru. Vehicle RPMs regularly drop from 1000 to 500 when coming to a stop, causing engine to knock as it tries to stall. Vehicle then occasionally hesitates when attempting to move under power. Knocking and near stalling occasionally results in a sensation of vehicle being hit from behind while stopped with vehicle in drive and brakes applied.
POWER TRAIN Mar 25, 2023
Faulty torque converter. The car will unexpectedly turn off when coming to a fast, sudden stop. The 1st time it happened, I was in a left-hand turn lane and didn't realize my car had turned off and I had to quickly restart it to complete the turn. A transmission repair shop confirmed that the torque converter and valve body would need to be replaced. No warning lights, messages or other symptoms appeared before the incident. There is a safety bulletin from Subaru on this issue but because my car has a salvage title, it would need to escalate to a recall in order for Subaru to complete the repair free of charge
POWER TRAIN Jan 15, 2023
The vehicle will on occasion stall when coming to a complete stop. It is a known issue that has a service bulletin. Has something to do with the internals of the torque converter failing. Depending on where the vehicle stalls this could create a serious safety concern. Happens more when the vehicle is cold.
UNKNOWN OR OTHER Oct 24, 2022
Please see ODI#11486236 & request # 562681 “ part 1” I wrote complaining about a 2012 Subaru Legacy Torque Converter issue. It was “ out of warranty 7/31/22 or 100k miles. At the time it started stalling it was at 103k miles in August 2022! I did not feel comfortable driving it. On 10/19/22 My mechanic drove my car & it shuddered & stalled at intersections for him also. I did not feel comfortable driving it 25 miles to a Subaru dealer to have them check it, diagnose it & repair it. My mechanic replaced the Torque Converter as well as the appropriate fluids. It cost about $1500 for parts & labor. Since this is a FAULTY part installed prior to purchase I feel Subaru needs to recall all these vehicles affected. I emailed you MULTIPLE emails online re: multiple complaints about this faulty part which causes a dangerous situation stalling at lights & intersections requiring one to stop & start. I was almost broadsided a few times. Subaru should do the right thing and recall all vehicles involved & your Agency should do the right thing & demand it for the safety of the public.
ENGINE Oct 24, 2022
Please see ODI#11486236 & request # 562681 “ part 1” I wrote complaining about a 2012 Subaru Legacy Torque Converter issue. It was “ out of warranty 7/31/22 or 100k miles. At the time it started stalling it was at 103k miles in August 2022! I did not feel comfortable driving it. On 10/19/22 My mechanic drove my car & it shuddered & stalled at intersections for him also. I did not feel comfortable driving it 25 miles to a Subaru dealer to have them check it, diagnose it & repair it. My mechanic replaced the Torque Converter as well as the appropriate fluids. It cost about $1500 for parts & labor. Since this is a FAULTY part installed prior to purchase I feel Subaru needs to recall all these vehicles affected. I emailed you MULTIPLE emails online re: multiple complaints about this faulty part which causes a dangerous situation stalling at lights & intersections requiring one to stop & start. I was almost broadsided a few times. Subaru should do the right thing and recall all vehicles involved & your Agency should do the right thing & demand it for the safety of the public.
POWER TRAIN Oct 24, 2022
Please see ODI#11486236 & request # 562681 “ part 1” I wrote complaining about a 2012 Subaru Legacy Torque Converter issue. It was “ out of warranty 7/31/22 or 100k miles. At the time it started stalling it was at 103k miles in August 2022! I did not feel comfortable driving it. On 10/19/22 My mechanic drove my car & it shuddered & stalled at intersections for him also. I did not feel comfortable driving it 25 miles to a Subaru dealer to have them check it, diagnose it & repair it. My mechanic replaced the Torque Converter as well as the appropriate fluids. It cost about $1500 for parts & labor. Since this is a FAULTY part installed prior to purchase I feel Subaru needs to recall all these vehicles affected. I emailed you MULTIPLE emails online re: multiple complaints about this faulty part which causes a dangerous situation stalling at lights & intersections requiring one to stop & start. I was almost broadsided a few times. Subaru should do the right thing and recall all vehicles involved & your Agency should do the right thing & demand it for the safety of the public.
ENGINE Sep 24, 2022
In August & September 2022 , 4 times I was stopping at stop signs & red lights and my car shuttered & stalled. No warning lights showed on the dashboard. I contacted my mechanic & he said he was aware of this issue on certain Subarus, possibly a Torque Converter defect but thought there was an extended warranty & I should look into it. My car was purchased 7/30/12 & had 103,000 miles on it when this issue started in August. I wrote to Subaru of America explaining the problem. They told me that my car was out of the “warranty” since it expired at 100,000 miles OR on 7/31/22. They said I’d need to take my car to a Dealer & have them diagnose the car, & if it was this issue then it would be reviewed to see if they would offer any “good will assistance”. After reading many blogs I’m noticing many Subaru owners complaining of similar dangerous stalls. Why hasn’t Subaru been forced to recall all these vehicles? This is a dangerous situation. I also read an article in FORBES MAGAZINE From 2017 by Chris Jensen that Subaru was allowed to offer extended warranty on this faulty transmission part instead of a recall being issued. I. Don’t understand how you can overlook this SAFETY issue. I would like to know what recourse I have since this started happening just outside my warranty limits. Subarus comment re: “ it would be reviewed to possibly offer some good will assistance” Is just not good enough. I would appreciate a response and some assistance in this dangerous situation. I have a date set in October to have my mechanic check it Thank you.
POWER TRAIN Sep 24, 2022
In August & September 2022 , 4 times I was stopping at stop signs & red lights and my car shuttered & stalled. No warning lights showed on the dashboard. I contacted my mechanic & he said he was aware of this issue on certain Subarus, possibly a Torque Converter defect but thought there was an extended warranty & I should look into it. My car was purchased 7/30/12 & had 103,000 miles on it when this issue started in August. I wrote to Subaru of America explaining the problem. They told me that my car was out of the “warranty” since it expired at 100,000 miles OR on 7/31/22. They said I’d need to take my car to a Dealer & have them diagnose the car, & if it was this issue then it would be reviewed to see if they would offer any “good will assistance”. After reading many blogs I’m noticing many Subaru owners complaining of similar dangerous stalls. Why hasn’t Subaru been forced to recall all these vehicles? This is a dangerous situation. I also read an article in FORBES MAGAZINE From 2017 by Chris Jensen that Subaru was allowed to offer extended warranty on this faulty transmission part instead of a recall being issued. I. Don’t understand how you can overlook this SAFETY issue. I would like to know what recourse I have since this started happening just outside my warranty limits. Subarus comment re: “ it would be reviewed to possibly offer some good will assistance” Is just not good enough. I would appreciate a response and some assistance in this dangerous situation. I have a date set in October to have my mechanic check it Thank you.
POWER TRAIN Aug 19, 2022
The contact owns a 2012 Subaru Legacy. The contact stated while driving 35 MPH and coming to a stop, the vehicle shuddered and shut off. There was no warning light illuminated. The contact was able to restart the vehicle and continued driving. The contact’s husband, an independent mechanic, replaced the spark plugs, ignition coils, and fuel filter; however, the failure reoccurred several times while driving. Upon investigation, the contact became aware of Subaru Technical Service Bulletin Number: 16-90-13R for transmission failure. An unknown dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not eligible for the Technical Service Bulletin repair due to the mileage. The vehicle was not diagnosed or repaired. The failure mileage was approximately 145,000.
ENGINE Jul 6, 2022
Car stalls when coming to a stop. This is a known problem with an active tsb but Subaru will not support repairs. This is dangerous when engine quits unexpectedly
ENGINE Apr 29, 2022
A lot of the times when I am driving the car, it starts stallings until it turns off every time I try to stop. Sometimes when I am driving with my family I am afraid someone will hit my car, because it turn off. When im on freeways and alot of traffic jams im afraid because i have to stop alot and it turns off i have to always check behind so no one hits me. So please help on makeing this a recal, i see alot of people are having the same problems not just me. This can cause a bad accident so please do t wait for this to happen.
AIR BAGS Feb 16, 2022
Contacting Subaru going on 4 years to get airbag recall completed. Subaru has Persistently promised to call back to set appointment BUT NEVER CALLS. Just did 2 chats again today both MYSTERIOUSLY disconnected AS USUAL. Please record for legal purposes my absolute frustration at trying to get Subaru to fulfill this Critical RECALL for Deadly Airbag Repair
EXTERIOR LIGHTING May 4, 2021
KEEP HAVING TO REPLACE LOW BEAM LIGHT BULB EVERY FEW WEEKS. UNSAFE FOR MY TEENAGE DRIVER TO NOT HAVE THE CORRECT LIGHTING TO SEE THE ROAD.
POWER TRAIN Apr 21, 2021
FIRST TIME CAR STALLED WHEN BRAKES WERE APPLIED. CAR (SUBARU LEGACY 2012) HAD 140K MILES ON IT. WENT TO A SUBARU DEALER AND THEY REPLACED THE TORQUE CONVERTER. THERE IS A SERVICE BULLETIN OUT THERE FOR THIS MODEL WHICH CAPS THE MILEAGE FOR FREE REPAIR AT 100K MILES. AFTER 30 MILES WITH A NEW TORQUE CONVERTER, CAR STARTED SHUDDERING AT 45MPH. MULTIPLE SENSOR LIGHTS CAME ON WITH STEERING BECOMING DIFFICULT. TURNED INTO A SMALL STREET WHERE THE CAR STALLED AT LOW SPEEDS. TOOK A COUPLE OF TRIES TO START THE CAR AND SENT IT BACK TO THE DEALERSHIP FOR REPAIRS.
UNKNOWN OR OTHER Sep 2, 2020
CAR IS SOMETIMES EXPERIENCING SUDDEN UNINTENDED ACCELERATION AT SLOW SPEEDS. EVEN WITH DRIVER'S FOOT FIRMLY PUSHING DOWN ON THE BRAKE, CAR WILL NOT STOP UNTIL ENGINE IS TURNED OFF. THERE HAVE BEEN 2 RECENT, SIMILAR CIRCUMSTANCES: #1: CAR TURNED RIGHT TO A STOP SIGN ON A SEMI-RURAL ROAD, ENGINE BEGAN TO "REV" AND CAR JERKED FORWARD, BARELY MISSING A CAR AHEAD. ENGINE CONTINUED TO OPERATE AT HIGH SPEED UNTIL THE CAR WAS TURNED OFF. AFTER TURNING BACK ON, CAR OPERATED NORMALLY. #2: DRIVER TURNED RIGHT FROM A CITY STREET INTO A PARKING LOT AND CONTINUED TO DRIVE AT SLOW SPEED TO TURN RIGHT INTO A PARKING SPACE. ENGINE BEGAN TO "REV", CAR JERKED FORWARD, DRIVER BRAKED HARD, PUT CAR IN PARK BUT CAR KEPT MOVING. CAR JUMPED ONTO THE PARKING BARRIER AT THE FRONT OF THE SPACE, DRIVER TURNED THE CAR OFF. CAR APPEARED TO OPERATE NORMALLY AFTER.
UNKNOWN OR OTHER Aug 16, 2020
GOT MY SUBARU AT A CERTIFIED DEALER AND THEY DID ALL THE AIRBAG RECALLS GOOD 😁 AND THANK YOU BUT I BEEN DRIVING IT TO AND FROM WORK NO BIG DEAL 35 MILE ROUND TRIP BUT NOTICED IT WAS HARD STARTING LIKE NO FUEL OR SPARK SO WHEN IT WAS DUE FOR INSPECTION I TOLD THEM TO CHANGE THE PLUGS AT 59K MILES THEY DID AND DROVE IT FOR A MONTH OR TWO AND NOTICE A WINDING NOISE AND SHIMMY AND WHEN STOPED AT A RED LIGHT IT ALMOST STALLED OUT LIGHT WHEN VERY DIM AND CAME BACK ON AND I'VE NOTICE OVER A WEEK IT'S BEEN LOOSING POWER LIKE THE TAHOE I HAD THAT THE TORQUE CONVERTER WAS GOING SO I CALLED THE NEAREST DEALER AND ASKED ABOUT THE TRANSMISSION AND THEY LOOKED AT IT AND SAID IT PASSED ALL OF SUBARU TESTING AND JUST DRIVE IT AND ASKED WHAT ABOUT THE SHIMMY WHEN DRIVING AND SHIFTING GEARS THEY SAID ENGINE LOPE AND JUST DRIVE IT TILL IT SHOWS A LIGHT OR FAILS IT'S UNDER WARRANTY TILL 100K MILES BUT I DON'T WANT TO DRIVE IT IF I'M IN TRAFFIC AND IT STALLS AND CAUSE A RECK OR ENGINE BLOWS UP DUE TO ENGINE LOPE AND ASKED ABOUT THE ENGINE LOPE WHAT IS CAUSING IT THEY CAN'T TELL ME IT NOW HAS 61K MILES ON IT AND A YARD ORNAMENT BECAUSE I DON'T WANT TO CAUSE AN ACCIDENT ON THE ROAD
POWER TRAIN Aug 16, 2020
GOT MY SUBARU AT A CERTIFIED DEALER AND THEY DID ALL THE AIRBAG RECALLS GOOD 😁 AND THANK YOU BUT I BEEN DRIVING IT TO AND FROM WORK NO BIG DEAL 35 MILE ROUND TRIP BUT NOTICED IT WAS HARD STARTING LIKE NO FUEL OR SPARK SO WHEN IT WAS DUE FOR INSPECTION I TOLD THEM TO CHANGE THE PLUGS AT 59K MILES THEY DID AND DROVE IT FOR A MONTH OR TWO AND NOTICE A WINDING NOISE AND SHIMMY AND WHEN STOPED AT A RED LIGHT IT ALMOST STALLED OUT LIGHT WHEN VERY DIM AND CAME BACK ON AND I'VE NOTICE OVER A WEEK IT'S BEEN LOOSING POWER LIKE THE TAHOE I HAD THAT THE TORQUE CONVERTER WAS GOING SO I CALLED THE NEAREST DEALER AND ASKED ABOUT THE TRANSMISSION AND THEY LOOKED AT IT AND SAID IT PASSED ALL OF SUBARU TESTING AND JUST DRIVE IT AND ASKED WHAT ABOUT THE SHIMMY WHEN DRIVING AND SHIFTING GEARS THEY SAID ENGINE LOPE AND JUST DRIVE IT TILL IT SHOWS A LIGHT OR FAILS IT'S UNDER WARRANTY TILL 100K MILES BUT I DON'T WANT TO DRIVE IT IF I'M IN TRAFFIC AND IT STALLS AND CAUSE A RECK OR ENGINE BLOWS UP DUE TO ENGINE LOPE AND ASKED ABOUT THE ENGINE LOPE WHAT IS CAUSING IT THEY CAN'T TELL ME IT NOW HAS 61K MILES ON IT AND A YARD ORNAMENT BECAUSE I DON'T WANT TO CAUSE AN ACCIDENT ON THE ROAD
ENGINE Aug 16, 2020
GOT MY SUBARU AT A CERTIFIED DEALER AND THEY DID ALL THE AIRBAG RECALLS GOOD 😁 AND THANK YOU BUT I BEEN DRIVING IT TO AND FROM WORK NO BIG DEAL 35 MILE ROUND TRIP BUT NOTICED IT WAS HARD STARTING LIKE NO FUEL OR SPARK SO WHEN IT WAS DUE FOR INSPECTION I TOLD THEM TO CHANGE THE PLUGS AT 59K MILES THEY DID AND DROVE IT FOR A MONTH OR TWO AND NOTICE A WINDING NOISE AND SHIMMY AND WHEN STOPED AT A RED LIGHT IT ALMOST STALLED OUT LIGHT WHEN VERY DIM AND CAME BACK ON AND I'VE NOTICE OVER A WEEK IT'S BEEN LOOSING POWER LIKE THE TAHOE I HAD THAT THE TORQUE CONVERTER WAS GOING SO I CALLED THE NEAREST DEALER AND ASKED ABOUT THE TRANSMISSION AND THEY LOOKED AT IT AND SAID IT PASSED ALL OF SUBARU TESTING AND JUST DRIVE IT AND ASKED WHAT ABOUT THE SHIMMY WHEN DRIVING AND SHIFTING GEARS THEY SAID ENGINE LOPE AND JUST DRIVE IT TILL IT SHOWS A LIGHT OR FAILS IT'S UNDER WARRANTY TILL 100K MILES BUT I DON'T WANT TO DRIVE IT IF I'M IN TRAFFIC AND IT STALLS AND CAUSE A RECK OR ENGINE BLOWS UP DUE TO ENGINE LOPE AND ASKED ABOUT THE ENGINE LOPE WHAT IS CAUSING IT THEY CAN'T TELL ME IT NOW HAS 61K MILES ON IT AND A YARD ORNAMENT BECAUSE I DON'T WANT TO CAUSE AN ACCIDENT ON THE ROAD
ELECTRICAL SYSTEM Apr 2, 2020
ENGINE STALLS AFTER ABRUPT STOP. FOR EXAMPLE, I WAS ON POST ROAD IN WESTPORT CONNECTICUT AND SLOWED DOWN FROM 25MPH+ VERY QUICKLY WITH A HARD BRAKE. THE ENGINE IMMEDIATELY STALLED AND ALL LIGHTS ON THE DASHBOARD WERE ACTIVATED. RESTARTING THE CAR ALLOWED ME TO PROCEED. THIS ISSUE ALSO OCCURRED ON A HIGHWAY (THE MERITT PARKWAY) SEVERAL WEEKS AGO. THIS PROBLEM IS CONSISTENTLY REPRODUCIBLE AND HAS HAPPENED 10+ TIMES. SUBARU HAS ACKNOWLEDGED THE ISSUE (HTTPS://WWW.FORBES.COM/SITES/JENSEN/2017/07/07/FACING-COMPLAINTS-SUBARU-OFFERS-EXTENDED-WARRANTIES-ON-1-5-MILLION-VEHICLES/#6E78473E79DC) AND "EXTENDED" MY WARRANTY UP TO 100K, BUT MY CAR CURRENTLY HAS 106K MILES. I BROUGHT THE CAR TO HANK MAY'S IN NORWALK, BUT THEY WERE UNABLE TO FIND A CAUSE FOR THE ISSUE. I HAVE REACHED OUT TO SUBARU CONCURRENTLY WITH THIS REPORT. THEY WILL BE EXAMINING MY CAR TO DETERMINE WHAT THE ISSUE IS AND WHETHER IT WILL BE COVERED.
POWER TRAIN Apr 2, 2020
ENGINE STALLS AFTER ABRUPT STOP. FOR EXAMPLE, I WAS ON POST ROAD IN WESTPORT CONNECTICUT AND SLOWED DOWN FROM 25MPH+ VERY QUICKLY WITH A HARD BRAKE. THE ENGINE IMMEDIATELY STALLED AND ALL LIGHTS ON THE DASHBOARD WERE ACTIVATED. RESTARTING THE CAR ALLOWED ME TO PROCEED. THIS ISSUE ALSO OCCURRED ON A HIGHWAY (THE MERITT PARKWAY) SEVERAL WEEKS AGO. THIS PROBLEM IS CONSISTENTLY REPRODUCIBLE AND HAS HAPPENED 10+ TIMES. SUBARU HAS ACKNOWLEDGED THE ISSUE (HTTPS://WWW.FORBES.COM/SITES/JENSEN/2017/07/07/FACING-COMPLAINTS-SUBARU-OFFERS-EXTENDED-WARRANTIES-ON-1-5-MILLION-VEHICLES/#6E78473E79DC) AND "EXTENDED" MY WARRANTY UP TO 100K, BUT MY CAR CURRENTLY HAS 106K MILES. I BROUGHT THE CAR TO HANK MAY'S IN NORWALK, BUT THEY WERE UNABLE TO FIND A CAUSE FOR THE ISSUE. I HAVE REACHED OUT TO SUBARU CONCURRENTLY WITH THIS REPORT. THEY WILL BE EXAMINING MY CAR TO DETERMINE WHAT THE ISSUE IS AND WHETHER IT WILL BE COVERED.
ENGINE Apr 2, 2020
ENGINE STALLS AFTER ABRUPT STOP. FOR EXAMPLE, I WAS ON POST ROAD IN WESTPORT CONNECTICUT AND SLOWED DOWN FROM 25MPH+ VERY QUICKLY WITH A HARD BRAKE. THE ENGINE IMMEDIATELY STALLED AND ALL LIGHTS ON THE DASHBOARD WERE ACTIVATED. RESTARTING THE CAR ALLOWED ME TO PROCEED. THIS ISSUE ALSO OCCURRED ON A HIGHWAY (THE MERITT PARKWAY) SEVERAL WEEKS AGO. THIS PROBLEM IS CONSISTENTLY REPRODUCIBLE AND HAS HAPPENED 10+ TIMES. SUBARU HAS ACKNOWLEDGED THE ISSUE (HTTPS://WWW.FORBES.COM/SITES/JENSEN/2017/07/07/FACING-COMPLAINTS-SUBARU-OFFERS-EXTENDED-WARRANTIES-ON-1-5-MILLION-VEHICLES/#6E78473E79DC) AND "EXTENDED" MY WARRANTY UP TO 100K, BUT MY CAR CURRENTLY HAS 106K MILES. I BROUGHT THE CAR TO HANK MAY'S IN NORWALK, BUT THEY WERE UNABLE TO FIND A CAUSE FOR THE ISSUE. I HAVE REACHED OUT TO SUBARU CONCURRENTLY WITH THIS REPORT. THEY WILL BE EXAMINING MY CAR TO DETERMINE WHAT THE ISSUE IS AND WHETHER IT WILL BE COVERED.
VEHICLE SPEED CONTROL Feb 29, 2020
2012 SUBARU LEGACY. WHEN COMING TO A HARD STOP THE ENGINE WILL STALL. WILL HAPPEN ANY TIME YOU COME TO A HARD STOP. THIS IS VERY DANGEROUS AND CAN CAUSE AN ACCIDENT IN DENSE TRAFFIC. VERY SCARY.
POWER TRAIN Feb 29, 2020
2012 SUBARU LEGACY. WHEN COMING TO A HARD STOP THE ENGINE WILL STALL. WILL HAPPEN ANY TIME YOU COME TO A HARD STOP. THIS IS VERY DANGEROUS AND CAN CAUSE AN ACCIDENT IN DENSE TRAFFIC. VERY SCARY.
ENGINE Feb 29, 2020
2012 SUBARU LEGACY. WHEN COMING TO A HARD STOP THE ENGINE WILL STALL. WILL HAPPEN ANY TIME YOU COME TO A HARD STOP. THIS IS VERY DANGEROUS AND CAN CAUSE AN ACCIDENT IN DENSE TRAFFIC. VERY SCARY.
ENGINE Jan 8, 2020
CAR INITIALLY BEGAN TO STALL EVERY TIME THE CAR WOULD COME TO A REST ON AN INCLINE, THEN BEGAN TO STALL WHILE TURNING (MOST OFTEN WHILE TURNING RIGHT AT LOW SPEEDS) AND THEN ADDITIONALLY BEGAN STALLING WHEN SHIFTING FROM DRIVE TO REVERSE TO BACK INTO PARKING SPACES. THIS PROGRESSION OCCURRED OVER THE PERIOD OF LESS THAN A MONTH. I CALLED DEALERSHIP TO HAVE IT SERVICED. BEFORE I COULD GET AN APPOINTMENT FROM THE DEALER, THE ENGINE BEGAN CAUSING THE CAR TO MAKE A BUCKING MOTION ON THE HIGHWAY TO THE POINT I HAD TO PULL OFF AND DRIVE IT UNDER 10 MILES AN HOUR TO A SAFE LOCATION OFF THE ROAD. SINCE THE INITIAL DEALER COULDN'T GET ME IN (DUE TO SERVICING NUMEROUS AIRBAG AND WIPER RECALLS) I WENT TO A DIFFERENT DEALER WHO DIAGNOSED THE PROBLEM AS MISFIRING CYLINDERS 1,2, AND 3. THE ENGINE HAD HAVE THESE CYLINDERS RE-MACHINED, THE ENGINE WAS REBUILT, AND THE CAR GIVEN A TUNE-UP. THIS MADE THE BUCKING STOP, BUT THE STALLING PERSISTED- BUT WAS MORE INTERMITTENT. A MONTH LATER I BROUGHT IT BACK TO THE DEALER WHO SAID THE STALLING WAS DUE TO THE COMPUTER NOT COMMUNICATING WITH THE ENGINE PROPERLY- AND THEY PERFORMED A "RE-LEARN TO SYSTEM" AND SAID THE CAR TESTED AS DESIGNED. IT IS STILL INTERMITTENTLY STALLING ON INCLINES AND WHEN SHIFTING INTO REVERSE. TOTAL REPAIRS HAVE AMOUNTED TO OVER $4000 BETWEEN THE TOW, INITIAL ENGINE/CYLINDER REPAIR ATTEMPT, ENGINE REBUILD, AND SUBSEQUENT REPAIRS. IT SEEMS TO BE UNFIXABLE- AND I AM NOT THE ONLY SUBARU OWNER COMPLAINING OF IT. I HAVE HEARD FROM LEGACY AND OUTBACK OWNERS WITH SIMILAR STALL ISSUES (BUT NONE HAVE REPORTED THE BUCKING ISSUE THAT HAPPENED ON 7/5/19.
SUSPENSION Nov 22, 2019
PROBLEM WAS THE UNDERCARRIAGE SUPPORT, LITTLE OR NO PROTECTION FROM ESSENTIALLY A DROP, CAR "LEAPED' OFF EMBANKMENT BOTTOMING OUT. THE RESULT WAS SPINAL TRAUMA TO THE OCCUPANTS. VERY LITTLE SHOCK ABSORPTION IN THE SEAT OR SUSPENSION. THE CAR ROCKED BACK AND FORTH, FRONT AND REAR BUT THE SUDDEN IMPACT ON THE UNDERCARRIAGE WASN'T ABSORBED.
Crash 2 injured
POWER TRAIN Oct 10, 2019
TL* THE CONTACT OWNS A 2012 SUBARU LEGACY. WHEN APPROACHING A TRAFFIC LIGHT AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE HESITATED AND STALLED. MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO MOVE FORWARD. THE CONTACT SHIFTED INTO PARK AND RESTARTED THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE TO HER DESTINATION. THE CONTACT CALLED GARAVEL SUBARU (LOCATED AT 10 TINDALL AVE, NORWALK, CT 06851, (203) 642-0620) AND SCHEDULED AN APPOINTMENT AT A LATER TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER Oct 10, 2019
TL* THE CONTACT OWNS A 2012 SUBARU LEGACY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO SUBARU OF SMITH-CAIRNS (900 CENTRAL PARK AVE, YONKERS, NY) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.
POWER TRAIN Sep 27, 2019
THE CAR IS STALLING WHEN COMING TO A STOP. AS YOU SLOW DOWN THE VEHICLE SHUTTERS, AND THEN STOPS. THE AWD, CHECK ENGINE, TRACTION, BATTERY, OIL, AT OIL TEMP ALL LIGHT UP. YOU HAVE TO PUT THE CAR INTO PARK TO RESTART THE ENGINE. THIS HAPPENED IN THE MIDDLE OF AN INTERSECTION. THIS HAPPENED TWICE IN THE DAY.
POWER TRAIN Aug 21, 2019
THE TRANSMISSION SHAKES/SHUDDERS WHEN COMING TO A STOP OR TRAVELING SLOWLY. IT HAS HAPPENED WITH INCREASING FREQUENCY. SOMETIMES, WHEN THE SHUDDER OCCURS, THE CAR WILL DIE, REQUIRING A SHIFT INTO A PARK AND A RESTART.
POWER TRAIN Jul 7, 2019
TRANSMISSION SHAKES OR RUMBLES BETWEEN GEARS WHILE ACCELERATING. OCCASIONALLY CAR WILL COMPLETELY LOSE POWER AND STALL. THIS STARTED HAPPENING WITH MILEAGE AT ABOUT 97,000 IN FEBRUARY OF 2018. SUBARU DEALER IN DANBURY, CT SAID IT WAS A PROPELLER SHAFT AND REAR DIFFERENTIAL PROBLEM. THEN BROUGHT CAR TO SUBARU DEALER IN BREWSTER, NY WHO RECOMMENDED TRANSMISSION REPLACEMENT. SERVICE BULLETINS ONLINE DESCRIBE THE EXACT PROBLEM HAPPENING ON THE LEGACY 3.6 TRANSMISSION. CAR NOW HAS 121,000 MILES ON IT. CAR FUNCTIONS, BUT VIBRATION BETWEEN GEARS CONTINUES. ALSO OCCASIONALLY COMPLETELY LOSES POWER MOMENTARILY - VERY DANGEROUS. DEALERS SAY BLUE BOOK VALUE OF MY CAR IS LESS THAN COST OF A REPLACEMENT TRANSMISSION. CONTACTED SUBARU OF AMERICA WHO OFFERED ME A $100 GOODWILL PARTS & SERVICE COUPON.
POWER TRAIN Jun 17, 2019
TL* THE CONTACT OWNS A 2012 SUBARU LEGACY. WHILE DRIVING 15 MPH AND STOPPING AT A TRAFFIC LIGHT, THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AUSTIN SUBARU (LOCATED AT 8100 BURNET RD, AUSTIN, TX 78757, (512) 220-0930) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND VALVE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
TIRES Jun 4, 2019
CPSC: OUR 2012 SUBARU LEGACY WHILE PARKED IN OUR GARAGE WAS FOUND WITH TWO FLAT TIRES AT SAME TIME. ONE TIRE ON PASSENGER FRONT WAS CATASTROPHIC FAILURE AS 2 MAJOR HOLES WERE IN SIDEWALL FROM HUGE BLOWOUT AND REAR PASSENGER TIRE HAD BULGE IN SIDEWALL LEAKING AIR. *DT THE CONSUMER STATED THE BRAND OF TIRES WERE PIRELLI P4 SEASON P215/60R16 95T SL BSW. *JS *TR*JB
UNKNOWN OR OTHER Jun 4, 2019
CPSC: OUR 2012 SUBARU LEGACY WHILE PARKED IN OUR GARAGE WAS FOUND WITH TWO FLAT TIRES AT SAME TIME. ONE TIRE ON PASSENGER FRONT WAS CATASTROPHIC FAILURE AS 2 MAJOR HOLES WERE IN SIDEWALL FROM HUGE BLOWOUT AND REAR PASSENGER TIRE HAD BULGE IN SIDEWALL LEAKING AIR. *DT THE CONSUMER STATED THE BRAND OF TIRES WERE PIRELLI P4 SEASON P215/60R16 95T SL BSW. *JS *TR*JB
STEERING May 9, 2019
WHEN BRAKING, THE CAR OFTEN STALLS AND ALL REQUIRES A SHIFT INTO PARK, AND A RESTART OF THE ENTIRE ENGINE BEFORE BEING ABLE TO PROCEED. WHEN IT STALLS, STEERING IS ALSO AFFECTED. THIS FREQUENTLY HAPPENS ON CITY STREETS, BUT ALSO HAPPENS WHEN PULLING INTO PARKING SPACES AND WHEN SLOWING FOR TURNING. THIS HAS BEEN HAPPENING WITH INCREASING FREQUENCY.
ENGINE May 9, 2019
WHEN BRAKING, THE CAR OFTEN STALLS AND ALL REQUIRES A SHIFT INTO PARK, AND A RESTART OF THE ENTIRE ENGINE BEFORE BEING ABLE TO PROCEED. WHEN IT STALLS, STEERING IS ALSO AFFECTED. THIS FREQUENTLY HAPPENS ON CITY STREETS, BUT ALSO HAPPENS WHEN PULLING INTO PARKING SPACES AND WHEN SLOWING FOR TURNING. THIS HAS BEEN HAPPENING WITH INCREASING FREQUENCY.
POWER TRAIN May 9, 2019
WHEN BRAKING, THE CAR OFTEN STALLS AND ALL REQUIRES A SHIFT INTO PARK, AND A RESTART OF THE ENTIRE ENGINE BEFORE BEING ABLE TO PROCEED. WHEN IT STALLS, STEERING IS ALSO AFFECTED. THIS FREQUENTLY HAPPENS ON CITY STREETS, BUT ALSO HAPPENS WHEN PULLING INTO PARKING SPACES AND WHEN SLOWING FOR TURNING. THIS HAS BEEN HAPPENING WITH INCREASING FREQUENCY.
POWER TRAIN Apr 29, 2019
115000 MILES , SUDDEN STOPS KILLS THE ENGINE RENDERING LOSS OF STEERING CONTROL. CVT TRANSMISSION TORQUE CONVERTER ACTS AS IS LOCKS UP TAKING ENGINE RPM DOWN TO A STALL CONDITION . HAPPENS ANYTIME ONE HAS TO APPLY THE BRAKES SUDDENLY. NORMAL BRAKING CAR FUNCTIONS OK.