2009 PETERBILT 387
9 recalls, 2 complaints - 21 TSBs
20V199000 Apr 6, 2020
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lo... Read more
Consequence
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer se... Read more
15V132000 Mar 6, 2015
TIRES
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire ... Read more
Consequence
If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.
Remedy
Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.
11V203000 Mar 24, 2011
ENGINE AND ENGINE COOLING
Defect Description
PACCAR IS RECALLING CERTAIN MODEL YEAR 2007-2011 KENWORTH C500, T2000, T600, AND T660, AS WELL AS MODEL YEAR 2009-2011 PETERBILT 387 AND 388 TRUCKS EQUIPPED WITH CATERPILLAR C15 ENGINE AND MANUFACTURED FROM MAY 11, 2006, THROUGH SEPTEMBER 17, 2010. DEGRADATION OF A COMBUSTION TUBE WELD CAN CAUSE ... Read more
Consequence
THIS COULD RESULT IN A FIRE.
Remedy
CATERPILLAR IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. PLEASE SEE CATERPILLAR'S DEFECT REPORT 11E-006. CATERPILLAR WILL REPLACE THE SINGLE PIECE COMBUSTION TUBE WITH A THICK WALL COMBUSTION TUBE WHICH WILL NOT ALLOW THE HEAT TO BREAK THROUGH. THIS SERVICE WILL BE PERFORMED FR... Read more
11V127000 Feb 23, 2011
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
Defect Description
PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2012 KENWORTH T2000, T660, T700, T800, AND W900, AS WELL AS MODEL YEAR 2009-2012 PETERBILT 365, 367, 384, 386, 387, 388, 389, AND 587 TRUCKS EQUIPPED WITH PACCAR MX ENGINES. THE OIL MODULE CENTRIFUGAL SPINNER FILTER CAP IN THE PACCAR MX ENGINE MAY BECOME ... Read more
Consequence
THE DISCHARGE OF ENGINE OIL ONTO EXHAUST COMPONENTS WHICH ARE HOT, SUCH AS WHEN THE ENGINE IS UNDER SIGNIFICANT LOAD, MAY CAUSE A FIRE.
Remedy
DEALERS WILL RE-TORQUE THE OIL MODULE FILTER CAP AND INSTALL A SECONDARY RETENTION DEVICE ON THE SECONDARY CENTRIFUGAL SPINNER FILTER CAP. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PET... Read more
10V308000 Jul 2, 2010
STEERING:COLUMN
Defect Description
PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2010 TRUCKS EQUIPPED WITH TRW STEERING SHAFTS. THE CIRCUMFERENTIAL WELD AROUND THE STEERING SHAFT TUBE THAT WELDS THE SPLINED TUBE TO THE NON-SPLINED TUBE MAY BE MISLOCATED. MISLOCATION OF THE CIRCUMFERENTIAL WELD MAY ALLOW THE SPLINED TUBE AND NON-SPLIN... Read more
Consequence
A SEPARATION OF THE SPLINED AND NON-SPLINED TUBES WOULD CAUSE A LOSS OF STEERING CONTROL AND INCREASE THE RISK OF A VEHICLE CRASH.
Remedy
DEALERS WILL INSPECT THE STEERING SHAFT USING A WELD PLACEMENT GAUGE PROVIDED BY TRW. ANY STEERING SHAFT FOUND TO HAVE BEEN WELDED IMPROPERLY WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 30, 2010. OWNERS MAY CONTACT KENWORTH AT 425-828-5440 AND PETERBILT AT 940-591-4196.
09V258000 Jul 8, 2009
STEERING:COLUMN
Defect Description
PACCAR IS RECALLING 2,096 MY 2009 KENWORTH AND PETERBILT VEHICLES EQUIPPED WITH TRW STEERING SHAFTS. MISLOCATION OF A CIRCUMFERENTIAL WELD MAY ALLOW THE SPLINED TUBE AND NON-SPLINED TUBE TO ROTATE RELATIVE TO ONE ANOTHER DURING A LOW SPEED, HIGH TORQUE TURN, POSSIBLY RESULTING IN A SEPARATION OF TH... Read more
Consequence
A SEPARATION OF THE SPLINED AND NON-SPLINED TUBES COULD CAUSE A LOSS OF STEERING CONTROL AND INCREASE THE RISK OF A CRASH.
Remedy
DEALERS WILL INSPECT THE STEERING SHAFT USING A WELD PLACEMENT GAUGE AND MISWELDED STEERING SHAFT WILL BE REPLACED FREE OF CHARGE. THE RECALL BEGAN JULY 31, 2009. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.
09V019000 Jan 16, 2009
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
PACCAR IS RECALLING 1098 KENWORTH MY 2008 T800, W900, MY 2008-2009 T2000 AND PETERBILT MY 2007-2009 379 AND 387 TRUCKS EQUIPPED WITH C15 CATERPILLAR DIESEL ENGINES. THE AFTERTREATMENT REGENERATION DEVICE (ARD) MAY DEVELOP A HOLE AND HEAT AND FLAME MAY ESCAPE DURING A REGENERATION OF THE DIESEL PART... Read more
Consequence
THIS MAY RESULT IN A FIRE HAZARD.
Remedy
PACCAR IS WORKING WITH CATERPILLAR AND WILL INSPECT AND REMEDY THE ENGINES FREE OF CHARGE. OWNERS MAY CONTACT CATERPILLAR AT 1-800-447-4986, KENWORTH AT 425-828-5440 OR PETERBILT AT 940-591-4196.
08V487000 Sep 23, 2008
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
PACCAR IS RECALLING 4,883 MY 2006-2009 KENWORTH T600, T660, T800, W900, T2000 AND MY 2008-2009 PETERBILT 365, 367, 379, 384, 386, 387, 388 AND 389 TRUCKS. INADEQUATE STIFFNESS OF THE DIESEL PARTICULATE FILTER (DPF) BRACKET COULD RESULT IN SEPARATION OF THE DPF FROM THE CHASSIS.
Consequence
A VEHICLE CRASH COULD OCCUR IF ANOTHER VEHICLE STRIKES THE DPF ON THE ROADWAY.
Remedy
PACCAR IS WORKING WITH CATERPILLAR TO REPAIR THESE VEHICLES (PLEASE SEE 08E041). OWNERS MAY CONTACT CATERPILLAR AT 1-800-447-4986 OR KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4196.
08V065000 Feb 7, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Defect Description
PACCAR IS RECALLING 6,169 MY 2008 KENWORTH T300, T660, T800, T2000, W900 AND C500 VEHICLES AND MY 2008-2009 PETERBILT MODELS 365, 367, 384, 387, 388, 389 AND 389 KITS. CERTAIN DOOR LATCH ASSEMBLIES ON THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 20... Read more
Consequence
IN THE EVENT OF A CRASH, FORCE COULD CAUSE THE ROTOR TO CRACK AND THE DOOR WOULD NOT HAVE PRIMARY OR SECONDARY CLOSING SECURITY WHICH COULD POSSIBLY LEAD TO INJURY OF THE VEHICLE OCCUPANT.
Remedy
PACCAR IS WORKING WITH TRIMARK AND WILL INSPECT AND REPLACE THE DOOR LATCH IF IT IS FOUND TO BE DEFECTIVE. THE RECALL BEGAN ON MARCH 14, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4196.
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 1 |
| ENGINE | 1 |
ENGINE
Jun 11, 2015
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2009 PETERBILT CONVENTIONAL 387. THE CONTACT STATED THAT THE DPS FILTER FAILED TO WORK AND THAT THE SYSTEM WAS RUNNING HOT. THE VEHICLE WAS TAKEN TO A MECHANIC WHO CLEANED THE FILTER, UPDATED THE SOFTWARE TO THE DPF, AND REPROGRAMMED THE DPS SOFTWARE BUT THE FAILURE RECURRED W... Read more
STEERING
Sep 13, 2008
Incident date: Sep 12, 2008
STEERING LINKAGE IS A CRITICAL FAILURE IN THE PETERBILT 387. I HAVE A 2009 MODEL, AND ONLY 4 MONTHS OLD, IT NOW MAKES SCARY POPPING AND CREAKING NOISE. FROM MY UNDERSTANDING FROM OTHER DRIVERS OF THE SAME MODEL VEHICLE, STEERING SEIZES TO THE RIGHT OR LEFT MAKING IT HARD TO BREAK IT LOOSE. MY OPINIO... Read more
Technical Service Bulletins, 2009 PETERBILT 387
21 manufacturer communications from 12 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 5 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 2 |
| 180000 VEHICLE SPEED CONTROL | 2 |
| 350000 EQUIPMENT | 2 |
| 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 1 |
| 353000 EQUIPMENT:ELECTRICAL | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
02-160
Feb 10, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
350000 EQUIPMENT
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
136000 VISIBILITY:WINDSHIELD WIPER/WASHER
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
130000 VISIBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
43-067
Jun 10, 2020
160000 STRUCTURE
Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (a??SOCa??) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the
43-067
Jun 10, 2020
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (a??SOCa??) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the
32-015
Jun 8, 2020
110000 ELECTRICAL SYSTEM
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplet
11-001
May 29, 2020
100000 POWER TRAIN
Information only: Hendrickson Softek front axle maintenance intervals and requirements.
32-016
Mar 17, 2020
350000 EQUIPMENT
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
34-085
Mar 3, 2020
110000 ELECTRICAL SYSTEM
Information Only a?? Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
34-085
Mar 3, 2020
180000 VEHICLE SPEED CONTROL
Information Only a?? Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
34-085
Feb 28, 2020
180000 VEHICLE SPEED CONTROL
Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
34-085
Feb 28, 2020
110000 ELECTRICAL SYSTEM
Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
01-075
Nov 6, 2019
060000 ENGINE AND ENGINE COOLING
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
34-066
Jun 10, 2019
110000 ELECTRICAL SYSTEM
Information Only - Quick Reference Guide for Electric harness damage repairs.
34-077
Apr 8, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
34-077
Apr 8, 2019
353000 EQUIPMENT:ELECTRICAL
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
13-049
Jan 4, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
03-064
Jul 23, 2018
110000 ELECTRICAL SYSTEM
Information - Recommended Practices for Updating ESA Software
RN-810-1
Oct 22, 2010
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PETERBUILT SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN VEHICLES BUILT BETWEEN 12/4/09-8/17/10 WERE MANUFACTURED WITH DEFECTIVE INTRUMENTATION SOFTWARE. THE SOFTWARE DEFECT MAY INTERMITTENTLY RESULT IN AN ODOMETE
RN-810-1
Oct 22, 2010
118000 ELECTRICAL SYSTEM:SOFTWARE
PETERBUILT SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN VEHICLES BUILT BETWEEN 12/4/09-8/17/10 WERE MANUFACTURED WITH DEFECTIVE INTRUMENTATION SOFTWARE. THE SOFTWARE DEFECT MAY INTERMITTENTLY RESULT IN AN ODOMETE
PETERBILT 387 - All Years Overview
Complete safety history for the PETERBILT 387 across all model years (1998, 2016).
84
Total Recalls
14
Total Complaints
0
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths
PETERBILT 387 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.