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2004 PETERBILT 387

3 recalls, 1 complaints - 20 TSBs

06V251000 Jul 13, 2006
EQUIPMENT
Defect Description
ON CERTAIN TRUCKS, WHEN USING A CUMMINS ELECTRONIC ICON SERVICE TOOL 2.2, AN UNINTENDED ENGINE START WILL OCCUR.
Consequence
GIVEN THE PURPOSE AND FUNCTIONALITY OF THIS SERVICE TOOL, THIS SERIES OF EVENTS WOULD ONLY OCCUR IN A SERVICE FACILITY AND COULD POSE A HAZARD IF THE TRUCK WERE TO UNEXPECTEDLY MOVE OR THE ENGINE TO START WITHOUT ANY WARNING, POSSIBLY CAUSING PERSONAL INJURY.
Remedy
CUMMINS IS CONDUCTING THIS RECALL (PLEASE SEE 06E063000) AND WILL REPLACE THE ICON SERVICE TOOL 2.2 WITH A NEW ICON SERVICE TOOL 2.3 FREE OF CHARGE. OWNERS MAY CONTACT CUMMINS AT 1-800-343-7357 OR PETERBILT AT 1-940-591-4201.
40 vehicles affected
Manufacturer: PACCAR INCORPORATED
05V570000 Dec 22, 2005
ENGINE AND ENGINE COOLING
Defect Description
ON CERTAIN TRACTORS EQUIPPED WITH CATERPILLAR DIESEL ENGINES, THE VARIABLE VALVE ACTUATION OIL LINE MAY WEAR AGAINST THE SHARP EDGE OF THE CYLINDER HEAD IF NOT POSITIONED CORRECTLY.
Consequence
THE OIL LINE MAY BE CUT ON THE CYLINDER HEAD CAUSING AN OIL LEAK AND A POSSIBLE FIRE.
Remedy
CATERPILLAR, IN CONJUNCTION WITH PACCAR, WILL BE CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN FREE OF CHARGE. OWNERS MAY CALL CATERPILLAR AT 309-675-6496, KENWORTH AT 425-828-5440, OR PETERBILT AT 940-591-4201.
30,995 vehicles affected
Manufacturer: PACCAR INCORPORATED
04V548000 Nov 16, 2004
SEATS
Defect Description
ON CERTAIN HEAVY DUTY TRUCKS, THE PIVOT BOLTS WHICH HOLD THE SEAT BACK FRAME TO THE SEAT CUSHION FRAME CAN LOOSEN AND POSSIBLY FRACTURE OR DISLODGE, CAUSING THE SEAT BACK TO FAIL TO PROVIDE FULL SUPPORT TO THE DRIVER.
Consequence
A POSSIBLE VEHICLE CRASH COULD OCCUR SHOULD THE SEAT FALL BACKWARDS DURING USE.
Remedy
GRA-MAG WILL PROVIDE CUSTOMERS WITH REPAIR KITS WHICH INCLUDE INSTRUCTIONS AND PARTS TO REPAIR THE SEAT. OWNERS SHOULD CONTACT GRA-MAG AT 614-875-8435 OR PETERBILT AT 940-591-4201.
251 vehicles affected
Manufacturer: PACCAR INCORPORATED

Complaint Statistics

1 total complaints

Top Reported Components

ComponentComplaints
LATCHES/LOCKS/LINKAGES:HOOD:LATCH1
LATCHES/LOCKS/LINKAGES:HOOD:LATCH Jun 10, 2005
Incident date: Jun 10, 2005
DT: CONTACT STATES WHILE DRIVING THE HOOD COMES UP. THERE IS A HOOD LATCH ASSEMBLY AVAILABLE. *AK

Technical Service Bulletins, 2004 PETERBILT 387

20 manufacturer communications from 13 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM5
350000 EQUIPMENT3
180000 VEHICLE SPEED CONTROL2
162800 STRUCTURE:BODY:HOOD1
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER1
118000 ELECTRICAL SYSTEM:SOFTWARE1
353000 EQUIPMENT:ELECTRICAL1
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL1
02-160 Feb 10, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160 Feb 10, 2021
350000 EQUIPMENT
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160 Feb 10, 2021
136000 VISIBILITY:WINDSHIELD WIPER/WASHER
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160 Feb 10, 2021
130000 VISIBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
32-015 Jun 8, 2020
110000 ELECTRICAL SYSTEM
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplet
11-001 May 29, 2020
100000 POWER TRAIN
Information only: Hendrickson Softek front axle maintenance intervals and requirements.
32-016 Mar 17, 2020
350000 EQUIPMENT
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
34-085 Mar 3, 2020
180000 VEHICLE SPEED CONTROL
Information Only a?? Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
34-085 Mar 3, 2020
110000 ELECTRICAL SYSTEM
Information Only a?? Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
34-085 Feb 28, 2020
180000 VEHICLE SPEED CONTROL
Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
34-085 Feb 28, 2020
110000 ELECTRICAL SYSTEM
Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
01-075 Nov 6, 2019
060000 ENGINE AND ENGINE COOLING
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
34-066 Jun 10, 2019
110000 ELECTRICAL SYSTEM
Information Only - Quick Reference Guide for Electric harness damage repairs.
34-077 Apr 8, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
34-077 Apr 8, 2019
353000 EQUIPMENT:ELECTRICAL
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
13-049 Jan 4, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
03-064 Jul 23, 2018
110000 ELECTRICAL SYSTEM
Information - Recommended Practices for Updating ESA Software
600 Oct 27, 2004
162800 STRUCTURE:BODY:HOOD
MODEL 387 HOOD ADJUSTMENT. HOOD ADJUSTMENT CRITERIA AND SPECIFICATIONS. *TT
1804 Oct 20, 2004
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
MODEL 387 HVAC SYSTEM MAINTENANCE. PETERBILT. *TT
18 May 12, 2004
350000 EQUIPMENT
HVAC CONDENSER LOW PRESSURE LINE INTERFERENCE. MODEL 387 VEHICLES BUILT JANUARY 1, 2004 THROUGH APRIL 1, 2004. *TT

PETERBILT 387 - All Years Overview

Complete safety history for the PETERBILT 387 across all model years (1998, 2016).

84 Total Recalls
14 Total Complaints
0 Investigations
0 Reported Crashes
1 Reported Fires
0 Reported Deaths

PETERBILT 387 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2016 2 0 View
2015 2 0 View
2014 2 0 View
2013 2 0 View
2012 3 0 View
2011 6 0 View
2010 6 0 View
2009 9 2 View
2008 14 7 View
2007 6 0 View
2006 4 0 View
2005 4 2 View
2004 (current) 3 1
2003 2 0 View
2002 2 0 View
2001 2 2 View
2000 7 0 View
1999 7 0 View
1998 1 0 View

Other PETERBILT Models

Model Recalls Complaints
567 326 11 View
579 308 53 View
389 271 34 View
367 260 0 View
365 259 1 View
520 234 4 View
548 202 0 View
348 158 0 View