2003 PETERBILT 387

2 recalls, 0 complaints - 20 TSBs

03V410000 Oct 20, 2003
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
Defect Description
ON CERTAIN TRUCKS EQUIPPED WITH DANA SPICER INTEGRAL KNUCKLE AND STEER ARM ASSEMBLIES, THE STEER AXLE ASSEMBLIES MAY HAVE A LONGITUDINAL CRACK IN THE STEER ARM.
Consequence
IF THE CRACK SHOULD PROPAGATE OVER TIME, THE BALL COULD BECOME LOOSE RESULTING IN A LOSS OF STEERING, WHICH COULD RESULT IN A CRASH.
Remedy
DEALERS WILL INSPECT AND REPLACE THE KNUCKLE AND STEER ARM ASSEMBLIES. OWNER NOTIFICATION BEGAN JANUARY 5, 2004. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4201.
1,187 vehicles affected
Manufacturer: PACCAR INCORPORATED
03V168000 May 5, 2003
TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
Defect Description
ON CERTAIN TRUCKS EQUIPPED WITH JOST INTERNATIONAL JSK 37U SERIES FIFTH WHEELS, A FATIGUE CRACK CAN DEVELOP IN THE BRACKET PIN WELD UNDER CERTAIN LOADING CONDITIONS.
Consequence
IF LEFT UNDETECTED OR CORRECTED IT COULD LEAD TO THE SEPARATION OF THE FIFTH WHEEL TOP PLATE FROM ITS MOUNTING STRUCTURE, POSSIBLY RESULTING IN A CRASH.
Remedy
DEALERS WILL REPLACE THE BRACKET PINS AND REPAIR INSTRUCTIONS FREE OF CHARGE. PETERBILT'S OWNER NOTIFICATION BEGAN JUNE 20, 2003. KENWORTH'S OWNER NOTIFICATION BEGAN JUNE 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE RE... Read more
483 vehicles affected
Manufacturer: PACCAR INCORPORATED

No complaints found for this vehicle.

Technical Service Bulletins, 2003 PETERBILT 387

20 manufacturer communications from 16 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM5
350000 EQUIPMENT2
162300 STRUCTURE:BODY:DOOR1
015100 STEERING:HYDRAULIC POWER ASSIST:PUMP1
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE1
162800 STRUCTURE:BODY:HOOD1
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER1
118000 ELECTRICAL SYSTEM:SOFTWARE1
02-160 Feb 10, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160 Feb 10, 2021
350000 EQUIPMENT
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160 Feb 10, 2021
136000 VISIBILITY:WINDSHIELD WIPER/WASHER
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160 Feb 10, 2021
130000 VISIBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
32-015 Jun 8, 2020
110000 ELECTRICAL SYSTEM
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplet
11-001 May 29, 2020
100000 POWER TRAIN
Information only: Hendrickson Softek front axle maintenance intervals and requirements.
32-016 Mar 17, 2020
350000 EQUIPMENT
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
01-075 Nov 6, 2019
060000 ENGINE AND ENGINE COOLING
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
34-066 Jun 10, 2019
110000 ELECTRICAL SYSTEM
Information Only - Quick Reference Guide for Electric harness damage repairs.
34-077 Apr 8, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
34-077 Apr 8, 2019
353000 EQUIPMENT:ELECTRICAL
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
13-049 Jan 4, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
03-064 Jul 23, 2018
110000 ELECTRICAL SYSTEM
Information - Recommended Practices for Updating ESA Software
600 Oct 27, 2004
162800 STRUCTURE:BODY:HOOD
MODEL 387 HOOD ADJUSTMENT. HOOD ADJUSTMENT CRITERIA AND SPECIFICATIONS. *TT
1804 Oct 20, 2004
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
MODEL 387 HVAC SYSTEM MAINTENANCE. PETERBILT. *TT
16 Nov 12, 2003
110000 ELECTRICAL SYSTEM
MODEL 387 HEADLAMP HARNESS FIELD SERVICE BULLETIN. *TT
1003 Oct 1, 2003
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
PRODUCT IMPROVEMENT TO REDUCE INSTANCES OF FAILURE OF TURBO EXHAUST PIPE FLANGES. THIS BULLETIN CONTAINS THE PROCEDURE FOR IMPROVING A MODEL 387 ISX ENGINE EXHAUST INSTALLATION. *TT
13 Sep 29, 2003
110000 ELECTRICAL SYSTEM
A PRODUCT IMPROVEMENT THAT REDUCES CABLE STRESS IN THE AREA OF THE JUMP START TERMINAL BRACKET. *TT
803 Sep 10, 2003
015100 STEERING:HYDRAULIC POWER ASSIST:PUMP
THERE ARE OCCASIONS WHEN A LEAK MAY DEVELOP IN A PRESSURE HOSE WITH A CRIMP-STYLE END FITTING AT THE POWER STEERING PUMP CONNECTION. THIS MAY BE DUE TO THE ORIENTATION AND LENGTH OF THE OE PRESSURE HOSE. A PRODUCT IMPROVEMENT THAT REORIEN
002017001 Jul 2, 2003
162300 STRUCTURE:BODY:DOOR
MODEL 387 DOOR MOUNTING REINFORCEMENT. *TT

PETERBILT 387 - All Years Overview

Complete safety history for the PETERBILT 387 across all model years (1998, 2016).

84 Total Recalls
14 Total Complaints
0 Investigations
0 Reported Crashes
1 Reported Fires
0 Reported Deaths

PETERBILT 387 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2016 2 0 View
2015 2 0 View
2014 2 0 View
2013 2 0 View
2012 3 0 View
2011 6 0 View
2010 6 0 View
2009 9 2 View
2008 14 7 View
2007 6 0 View
2006 4 0 View
2005 4 2 View
2004 3 1 View
2003 (current) 2 0
2002 2 0 View
2001 2 2 View
2000 7 0 View
1999 7 0 View
1998 1 0 View

Other PETERBILT Models

Model Recalls Complaints
567 326 11 View
579 308 53 View
389 271 34 View
367 260 0 View
365 259 1 View
520 234 4 View
548 202 0 View
348 158 0 View