1999 PETERBILT 387
7 recalls, 0 complaints - 15 TSBs
03V125000 Apr 1, 2003
SUSPENSION:FRONT:HUB
Defect Description
ON CERTAIN TRUCKS EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.
Consequence
SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.
Remedy
DEALERS WILL REPLACE ALL FRONT AXLE HUBS. NOTIFICATION BEGAN JULY 16, 2003. THE MANUFACTURER HAS ADVISED US THAT PARTS WILL NOT BE AVAILABLE UNTIL SEPTEMBER 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITH A REASON... Read more
02V037003 Jul 15, 2002
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
HEAVY DUTY TRUCKS EQUIPPED WITH TRW TIE ROD ENDS ON CERTAIN ARVINMERITOR AND DANA AXLES. PETERBILT WILL RECALL 1,434 VEHICLES EQUIPPED WITH ARVINMERITOR AXLES MANUFACTURED FROM DECEMBER 11, 1999, TO MAY 14, 2000, AND FROM JULY 22 TO SEPTEMBER 30, 2000. KENWORTH WILL RECALL 859 VEHICLES EQUIPPED WI... Read more
Consequence
THIS CAN LEAD TO PREMATURE WEAR WITH POSSIBLE SEPARATION OF THE BALL STUD FROM THE SOCKET, INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE.
Remedy
DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS. OWNER NOTIFICATION BEGAN JULY 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTA... Read more
01V140006 Aug 28, 2001
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH TRW TIE ROD ENDS ON CERTAIN MERITOR AXLES. THE TIE ROD AND DRAG LINK BALL STUD ENDS CONTAIN BEARINGS THAT ARE BELOW THE SPECIFIED CASE DEPTH AND/OR HARDNESS.
Consequence
THIS CAN LEAD TO PREMATURE WEAR WITH POSSIBLE SEPARATION OF THE BALL STUD FROM THE SOCKET, INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE.
Remedy
DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS. OWNER NOTIFICATION BEGAN OCTOBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CO... Read more
01V131000 Apr 13, 2001
ELECTRICAL SYSTEM:WIRING
Defect Description
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS. THESE VEHICLES ARE EQUIPPED WITH PETERBILT'S SMARTGAGE SYSTEM CONTAINING A REDUCED FUNCTION INTERFACE MODULE (RFIM). THIS MODULE RECEIVES DATA FROM VARIOUS COMPONENTS/SYSTEMS ON THE VEHICLE THEN SENDS THE INFORMATION TO A MICROPROCESSOR. A MANUFACTURING D... Read more
Consequence
THIS RESULTS IN AN ERRONEOUS AIR PRESSURE READING ON THE GAUGE IN THE DASH.
Remedy
THE RFIM DATE CODE WILL BE INSPECTED AND ALL RFIM'S BUILT PRIOR TO SEPTEMBER 9, 2000 WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 13, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CO... Read more
01V044005 Mar 1, 2001
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH TIE ROD ASSEMBLIES MANUFACTURED BY TRW. THE SUSPECT TIE RODS CONTAIN 24-DL MODEL BALL SOCKETS. CERTAIN OF THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW-SPECIFICATION CASE DEPTH AND/OR HARDNESS, WHICH CAN LEAD TO PREMATURE WEAR OF THE SOCKET.
Consequence
IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE PARTIAL CONTROL OF THE RIGHT FRONT WHEEL, POSSIBLY RESULTING IN A CRASH.
Remedy
DEALERS WILL REPLACE THE DEFECTIVE BALL SOCKETS AND/OR DRAG LINKS. OWNER NOTIFICATION BEGAN ON APRIL 10, 2001, TO KENWORTH OWNERS AND ON APRIL 25, 2001, TO PETERBILT OWNERS. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY W... Read more
00V185000 Jul 6, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
Defect Description
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS. THE SIDE FAIRING HINGE BAR AND MOUNTS CAN DETACH FROM THE FUEL TANK STRAPS. THE HINGE BAR CAN ROTATE AND SEPARATE FROM THE FAIRING, ALLOWING THE HINGE BAR ASSEMBLY TO FALL OFF OF THE VEHICLE.
Consequence
THIS COULD CAUSE A ROAD HAZARD, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL INSTALL AN ADDITIONAL NUT PLATE AND IF THE BRACKET IS CRACKED, THE FUEL TANK STRAP WILL BE REPLACED WITH A NEW STRAP AND BRACKET ASSEMBLY.
00V017000 Jan 19, 2000
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Defect Description
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS. THERE IS AN INTERFERENCE BETWEEN THE THROTTLE PEDAL AND THE BRAKE PEDAL.
Consequence
THE BRAKE PEDAL MAY NOT OPERATE AS INTENDED, RESULTING IN GREATER BRAKE PEDAL EFFORT AND/OR DELAYED BRAKE RELEASE.
Remedy
DEALERS WILL REPLACE THE THROTTLE PEDAL BRACKET.
No complaints found for this vehicle.
Technical Service Bulletins, 1999 PETERBILT 387
15 manufacturer communications from 11 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 3 |
| 350000 EQUIPMENT | 2 |
| 162800 STRUCTURE:BODY:HOOD | 1 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 1 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 1 |
| 353000 EQUIPMENT:ELECTRICAL | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
02-160
Feb 10, 2021
130000 VISIBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
136000 VISIBILITY:WINDSHIELD WIPER/WASHER
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
350000 EQUIPMENT
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
32-015
Jun 8, 2020
110000 ELECTRICAL SYSTEM
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplet
11-001
May 29, 2020
100000 POWER TRAIN
Information only: Hendrickson Softek front axle maintenance intervals and requirements.
32-016
Mar 17, 2020
350000 EQUIPMENT
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
01-075
Nov 6, 2019
060000 ENGINE AND ENGINE COOLING
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
34-066
Jun 10, 2019
110000 ELECTRICAL SYSTEM
Information Only - Quick Reference Guide for Electric harness damage repairs.
34-077
Apr 8, 2019
353000 EQUIPMENT:ELECTRICAL
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
34-077
Apr 8, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
13-049
Jan 4, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
03-064
Jul 23, 2018
110000 ELECTRICAL SYSTEM
Information - Recommended Practices for Updating ESA Software
600
Oct 27, 2004
162800 STRUCTURE:BODY:HOOD
MODEL 387 HOOD ADJUSTMENT. HOOD ADJUSTMENT CRITERIA AND SPECIFICATIONS. *TT
1804
Oct 20, 2004
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
MODEL 387 HVAC SYSTEM MAINTENANCE. PETERBILT. *TT
PETERBILT 387 - All Years Overview
Complete safety history for the PETERBILT 387 across all model years (1998, 2016).
84
Total Recalls
14
Total Complaints
0
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths
PETERBILT 387 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.