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2022 NEW FLYER XCELSIOR

1 recalls — 1 complaints — 1 TSBs

25V542000 Aug 22, 2025
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Defect Description
New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbe... Read more
Consequence
An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Remedy
New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
2,354 vehicles affected
Manufacturer: New Flyer of America, Inc.

Complaint Statistics

1 total complaints

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM1
ELECTRICAL SYSTEM Jul 20, 2023
Incident date: Jul 18, 2023
The door started popping when it was opened and closed. After one day the weld completely busted loose and the window no longer rolls down either.

Technical Service Bulletins — 2022 NEW FLYER XCELSIOR

1 manufacturer communications from 1 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
040000 SERVICE BRAKES, AIR1
TSIB 22-07 Sep 1, 2022
040000 SERVICE BRAKES, AIR
This Technical Service Information Bulletin (TSIB) - New Flyer has developed several maintenance updates for Xcelsior buses specifically equipped with the optional Powerex electric air compressors. This TSIB introduces field modifications i

NEW FLYER XCELSIOR — All Years Overview

Complete safety history for the NEW FLYER XCELSIOR across all model years (2012–2025).

14 Total Recalls
4 Total Complaints
0 Investigations
0 Reported Crashes
3 Reported Fires
0 Reported Deaths

NEW FLYER XCELSIOR — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2025 1 0 View
2024 1 0 View
2023 1 0 View
2022 (current) 1 1
2021 1 0 View
2020 1 0 View
2019 1 0 View
2018 1 3 View
2017 1 0 View
2016 1 0 View
2015 1 0 View
2014 1 0 View
2013 1 0 View
2012 1 0 View

Other NEW FLYER Models

Model Recalls Complaints
40BRT 0 0 View
40LFA 0 0 View
40SF 0 0 View
C30LF 0 0 View
C35LF 0 0 View
C35LFR 0 0 View
C40FLR 0 0 View
C40HF 0 0 View