2015 NEW FLYER XCELSIOR
1 recalls — 0 complaints — 50 TSBs
25V542000 Aug 22, 2025
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Defect Description
New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbe... Read more
Consequence
An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Remedy
New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
No complaints found for this vehicle.
Technical Service Bulletins — 2015 NEW FLYER XCELSIOR
50 manufacturer communications from 30 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 9 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 8 |
| 020000 SUSPENSION | 5 |
| 060000 ENGINE (PWS) | 3 |
| 110000 ELECTRICAL SYSTEM | 3 |
| 010000 STEERING | 3 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| 040000 SERVICE BRAKES, AIR | 2 |
TSIB 22-07
Sep 1, 2022
040000 SERVICE BRAKES, AIR
This Technical Service Information Bulletin (TSIB) - New Flyer has developed several maintenance updates for Xcelsior buses specifically equipped with the optional Powerex electric air compressors. This TSIB introduces field modifications i
SMB194
May 10, 2021
020000 SUSPENSION
This service manual bulletin is an update to the 6,000 mile Preventative Maintenance inspection and lubrication requirements for the front stabilizer bar on all Xcelsior model buses.
TSIB 21-03
Apr 23, 2021
110000 ELECTRICAL SYSTEM
Technical Service Information Bulletin revising the lubrication schedule for the scroll bearing on specifically equipped vehicles with the Powerex direct drive electric air compressor.
TSIB 21-03
Apr 23, 2021
350000 EQUIPMENT
Technical Service Information Bulletin revising the lubrication schedule for the scroll bearing on specifically equipped vehicles with the Powerex direct drive electric air compressor.
SMB195
Apr 12, 2021
110000 ELECTRICAL SYSTEM
This Service Manual Bulletin provides additional information regarding the 6,000 mile Preventative Maintenance requirements for the low voltage battery system.
SMB179
Apr 17, 2019
030000 SERVICE BRAKES, HYDRAULIC
Service Manual Bulletin - revised troubleshooting charts for MGM E-Stroke brake monitoring system
SMB179
Apr 17, 2019
040000 SERVICE BRAKES, AIR
Service Manual Bulletin - revised troubleshooting charts for MGM E-Stroke brake monitoring system
SMB179
Apr 17, 2019
110000 ELECTRICAL SYSTEM
Service Manual Bulletin - revised troubleshooting charts for MGM E-Stroke brake monitoring system
PMB049
Jan 5, 2018
350000 EQUIPMENT
This Parts Manual Bulletin provides new part number information for the moveable arm kit for the Kongsberg brake and accelerator assembly on specifically equipped vehicles.
SMB178
Jan 5, 2018
350000 EQUIPMENT
This Service Manual Bulletin provides new OEM (Kongsberg) PM inspection requirements and new installation procedure for the adjustable floor pedal moveable arm on specifically equipped vehicles.
SMB178
Jan 5, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Service Manual Bulletin provides new OEM (Kongsberg) PM inspection requirements and new installation procedure for the adjustable floor pedal moveable arm on specifically equipped vehicles.
SMB172
Aug 11, 2017
021000 SUSPENSION:FRONT
This Service Bulletin Provides Preventative Maintenance Information on the Stabilizer Bar (if installed) Located on the Front Suspension
TSIB-17-01
Aug 1, 2017
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
This Technical Service Information Bulletin Describes the Recommended Maintenance for Flexible Coolant Hoses Located Above the Electronic Equipment Enclosure on Xcelsior Model Vehicles Equipped with Rooftop HVAC Sytems.
SMB159
Jul 6, 2016
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
SERVICE MANUAL BULLETIN PROVIDES A PROCEDURE FOR TESTING THE COOLING SYSTEM FOR LEAKS ON SPECIFICALLY EQUIPPED XCELSIOR MODEL VEHICLES.
SMB158
Jul 5, 2016
060000 ENGINE (PWS)
SERVICE MANUAL BULLETIN PROVIDES REVISED INFORMATION ON IDEAL - TRIDON COOLANT HOSE CLAMPS USED ON ALL SPECIFICALLY EQUIPPED XCELSIOR MODEL VEHICLES.
SMB157
Jun 30, 2016
020000 SUSPENSION
SERVICE MANUAL BULLETIN - TORQUE - DRAG LINK END CLAMP (INSTALLATION & BALL JOINT REPLACEMENT) - ALL VEHILCES
SMB147B
Apr 30, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SERVICE MANUAL BULLETIN TO REVISE PREVENTATIVE MAINTENANCE INSPECTION REQUIREMENTS ON ALL LOW FLOOR AND XCELSIOR MODEL VEHICLES.
SMB155
Apr 30, 2016
023100 SUSPENSION:MULTIPLE AXLE:TORQUE ARM
SERVICE MANUAL BULLETIN TO REVISE OEM AXLE TORQUE INFORMATION ON ALL LOW FLOOR AND XCELSIOR MODEL VEHICLES.
SMB155
Apr 30, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SERVICE MANUAL BULLETIN TO REVISE OEM AXLE TORQUE INFORMATION ON ALL LOW FLOOR AND XCELSIOR MODEL VEHICLES.
SMB156
Apr 30, 2016
090000 FUEL SYSTEM, OTHER
SERVICE MANUAL BULLETIN TO REVISE VEHICLE GROUNDING INSTRUCTIONS FOR CNG FUELED LOW FLOOR AND XCELSIOR MODEL VEHICLES
SMB156
Apr 30, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SERVICE MANUAL BULLETIN TO REVISE VEHICLE GROUNDING INSTRUCTIONS FOR CNG FUELED LOW FLOOR AND XCELSIOR MODEL VEHICLES
TSIB 15-07
Dec 18, 2015
112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Alternator Power Cable Support Inspections New Flyer has observed several instances of chafing of the alternator power cable installations in certain of customers? vehicles. New Flyer is issuing this Technical Service Information Bulleti
TSIB 15-07
Dec 18, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Alternator Power Cable Support Inspections New Flyer has observed several instances of chafing of the alternator power cable installations in certain of customers? vehicles. New Flyer is issuing this Technical Service Information Bulleti
TSIB 15-01_B
Nov 30, 2015
010000 STEERING
Technical Service Information Bulletin - Steering Damper Mount Inspection
TSIB 15-01_B
Nov 30, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
Technical Service Information Bulletin - Steering Damper Mount Inspection
SMB147
Jul 31, 2015
020000 SUSPENSION
SERVICE MANUAL BULLETIN - PREVENTIVE MAINTENANCE - EMP RADIATOR.
SMB151
Jul 31, 2015
034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
SERVICE MANUAL BULLETIN - FRONT & REAR DISC BRAKE INSTALLATION.
PMB-044
Jul 31, 2015
350000 EQUIPMENT
SERVICE MANUAL BULLETIN - TOOLS & TESTING EQUIPMENT ? ARTICULATED JOINT.
SMB-146
Jul 31, 2015
060000 ENGINE (PWS)
PARTS MANUAL BULLETIN - DEF TANK DRAIN PLUG.
SMB150
Jul 31, 2015
020000 SUSPENSION
SERVICE MANUAL BULLETIN - MAN VOK-07 AXLES TIE ROD ARMS & STEERING ARM INSTALLATION
SMB150
Jul 31, 2015
010000 STEERING
SERVICE MANUAL BULLETIN - MAN VOK-07 AXLES TIE ROD ARMS & STEERING ARM INSTALLATION
SMB147
Jul 31, 2015
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
SERVICE MANUAL BULLETIN - PREVENTIVE MAINTENANCE - EMP RADIATOR.
SMB145
Jul 31, 2015
020000 SUSPENSION
PARTS MANUAL BULLETIN - WHEEL FLANGE INSTALLATION & RADIUS ROD INSTALLATION.
SMB-146
Jul 30, 2015
060000 ENGINE (PWS)
NEW FLYER: INFORMATION REGARDING THE REVISION OF OEM ON TORQUE VALUE (48IN-LB (5.4NM) FOR THE DRAIN PLUG OF DEF TANK. MODEL XCELSIOR. NO YEARS LISTED. *PE
SMB-146
Jul 30, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
NEW FLYER: INFORMATION REGARDING THE REVISION OF OEM ON TORQUE VALUE (48IN-LB (5.4NM) FOR THE DRAIN PLUG OF DEF TANK. MODEL XCELSIOR. NO YEARS LISTED. *PE
SMB138
Nov 30, 2014
350000 EQUIPMENT
Service Manual Bulletin - Steering Stop Adjustment
SMB138
Nov 30, 2014
010000 STEERING
Service Manual Bulletin - Steering Stop Adjustment
PMB-040
Dec 31, 2013
106000 POWER TRAIN:AXLE ASSEMBLY
Parts Manual Bulletin - Rear Axle Housing Oil Filter
SMB149
Jul 31, 2013
034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
SERVICE MANUAL BULLETIN - MAN AXLE FRONT & REAR WHEEL BEARING INSPECTION.
SMB149
Jul 31, 2013
021600 SUSPENSION:FRONT:WHEEL BEARING
SERVICE MANUAL BULLETIN - MAN AXLE FRONT & REAR WHEEL BEARING INSPECTION.
SMB121_B
Apr 30, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Service Manual Bulletin - Maintenance - Front & Rear Axle Fastener Replacements
SMB121_B
Apr 30, 2013
354000 EQUIPMENT:MECHANICAL
Service Manual Bulletin - Maintenance - Front & Rear Axle Fastener Replacements
SMB121_B
Apr 30, 2013
350000 EQUIPMENT
Service Manual Bulletin - Maintenance - Front & Rear Axle Fastener Replacements
PMB-040
Dec 31, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Parts Manual Bulletin - Rear Axle Housing Oil Filter.
SMB122
Dec 31, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Service Manual Bulletin - Rear Axle Housing Oil Filter.
PMB-040
Dec 31, 2012
350000 EQUIPMENT
Parts Manual Bulletin - Rear Axle Housing Oil Filter.
PMB-039
Nov 30, 2012
350000 EQUIPMENT
Parts Manual Bulletin - Air Cleaner Assembly
SMB121
Nov 30, 2012
350000 EQUIPMENT
Service Manual Bulletin - Front and Rear Axle Fastener Replacements.
SMB121
Nov 30, 2012
022520 SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Service Manual Bulletin - Front and Rear Axle Fastener Replacements.
SMB121
Nov 30, 2012
022000 SUSPENSION:REAR
Service Manual Bulletin - Front and Rear Axle Fastener Replacements.
NEW FLYER XCELSIOR — All Years Overview
Complete safety history for the NEW FLYER XCELSIOR across all model years (2012–2025).
14
Total Recalls
4
Total Complaints
0
Investigations
0
Reported Crashes
3
Reported Fires
0
Reported Deaths
NEW FLYER XCELSIOR — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.