2015 MERCEDES-BENZ S550

5 recalls — 58 complaints — 94 TSBs

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more

2,976 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C... Read more

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contac... Read more

15,096 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350... Read more

Consequence

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

51 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

STEERING:ELECTRIC POWER ASSIST SYSTEM

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The a... Read more

Consequence

If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.

Remedy

MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

70 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

58 total complaints 10 crashes 6 fires 16 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	7
POWER TRAIN	5
AIR BAGS	5
ENGINE	5
UNKNOWN OR OTHER	4
STEERING	3
VISIBILITY:SUN/MOON ROOF ASSEMBLY	3
WHEELS	3
SERVICE BRAKES	3
SEAT BELTS	3

Incident date: Dec 9, 2025

Hesitation/Lag Acceleration and Stop.

Incident date: Jan 15, 2025

Loss of brakes

Incident date: Jan 15, 2025

Loss of brakes

Incident date: Dec 5, 2017

Engine has had recall and still no remedy for it. Paint is chipping off and back locks stopped workingp

Incident date: Mar 14, 2025

The contact owns a 2017 Jeep Cherokee. The contact stated that while operating the vehicle, the message "Service Four Wheel Drive" was displayed. The vehicle was taken to the local dealer who diagnosed that the PTU was faulty and needed to be replaced. The PTU was replaced, and the vehicle was repai... Read more

Incident date: Mar 14, 2025

My battery went dead, and I was trapped inside my car, there is not way to get out of the vehicle with out someone having the hidden key inside the fob, or lock smith, or break the window, this is a huge safety issue especially in extreme weather or hazardous situations. I parked my vehicle to get g... Read more

Incident date: Apr 7, 2025

Vehicle vibrates at highway speeds starting at 65-70 mph and above. The vibration can be felt thought the steering wheel, after long periods of driving it leads to numb hands. The continuous vibration will cause premature damage to other systems of the vehicle (drive-train and fluid leaks).

Incident date: Feb 28, 2025

Hello NHTSA, Fuel leaks from drivers side fuel tank. I see fuel tracks down side of tank, so conclude fuel is leaking from top of tank or from fuel pump. Fuel components are plastic, and now 17 years old, so they are probably cracked from age. I have strong smell of fuel in my garage, and puddl... Read more

Incident date: Feb 6, 2025

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated the manufacturer ... Read more

Incident date: Feb 4, 2025

The contact owns a 2017 Ford Escape. The contact stated that while driving 35-40 MPH, the check engine warning light was illuminated. The contact stated that while it was raining the windshield wipers became inoperable. The vehicle was taken to an independent mechanic who determined that the catalyt... Read more

Incident date: Sep 24, 2024

The Rack and Pinion module has gone out. The steering on the vehicle completely stopped working while driving the vehicle on the interstate.

Incident date: Aug 31, 2024

The contact owns a 2015 Dodge Journey. The contact stated that there was an abnormally strong exhaust odor coming from the vehicle. While attempting to accelerate, the vehicle was hesitating and experiencing a loss of motive power. The check engine warning light was illuminated. The vehicle was take... Read more

Incident date: Oct 30, 2023

The contact owns a 2018 Honda Civic Sedan. The contact stated that when the vehicle was parked, on several occasions while attempting to start the vehicle, the vehicle failed to respond. The vehicle was taken to a local dealer however, the failure could not be duplicated. The contact was informed by... Read more

Incident date: May 1, 2024

When operating the vehicle in reverse, the dashboard screen was black/blank instead of displaying the view from the rear backup camera. The issue began to occur intermittently at ~40,000 miles and the camera was completely non-operational at 42,163k miles (10/21/2023). Upon investigating and diagnos... Read more

Incident date: May 1, 2024

The driver side reader door can be opened when the door is locked. The door can be inspected on request. The risk is that the door can be opened when the door is indicated as locked. There are no lights to the contrary. The car is inspected by Mercedes dealer at McFarland in Georgia. See Mercedes re... Read more

Incident date: May 1, 2024

Incident date: Apr 17, 2024

Occasional braking when there is no reason for the car to brake

Incident date: Mar 27, 2024

This vehicle has severe CVT problems. It shifts back and forth with a clunk on level roads at a steady speed. I have a 2015 Murano with over 80,000 miles that does not display this type of behavior. I am driving a loaner which is a 2023 Subaru with the same engine and transmission as mine and it ha... Read more

Incident date: Jan 21, 2020

Received a warning on vehicle. However when diagnostics were run through the Ford's onboard system everything came back as normal. Went to find out what code was appearing. The code stated that the spark plugs needed to be replaced. Had all four replaced, but noticed that the coolant level had d... Read more

Incident date: Dec 11, 2023

Transmission is slipping , it started at about 65,000 miles, just after the warrAnty expired on this. This is a known problem with the 10 speed transmission. Despite this being a known problem Ford will not, assist financially to repair this unit

Incident date: Nov 8, 2023

Vehicle engine light on and oil burns out fast, car jerks and delay on starting

Incident date: Oct 17, 2023

My wife and I were driving on I-81 south of Front Royal, Virginia on 10 October 2023 when our sunroof shattered. Temperatures were mild at the time and we were traveling at normal highway speeds. Nothing impacted the vehicle and there was no warning before the sunroof broke. This is the second time ... Read more

Incident date: Jul 3, 2023

2018 Jeep Compass Limited has the OEM Bi-Xenon option equipped. The issue is with both headlights operating intermittently. It does not matter what position the headlight switch is in (Auto, On) they continue to alternate turning on and off. Sometimes one will come on and the other will be extremel... Read more

Incident date: Nov 25, 2022

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the ABS module failed and needed to be replaced. The vehicle was ... Read more

Incident date: Feb 18, 2023

The contact owns a 2007 Pontiac G6. The contact stated that while driving at an undisclosed speed, the air bag, stability trac, traction control, and brake warning lights were illuminated. Additionally, the contact had to forcefully depress the brake pedal to shift the vehicle out of park(P). The cr... Read more

Incident date: Feb 18, 2023

My dash and radio can’t decipher when it’s night or day. Screen is dark during the day and I can’t see how fast I’m going or where I’m going. It was working fine for about three weeks into me having the car. Now it doesn’t work I just purchase this car. Problem has been confirmed by a de... Read more

Incident date: Aug 17, 2022

I drove my 2015 MERCEDES BENZ S550 4MATIC APPROXIMATELY 20 MILES TO WORK, PARKED IN THE PARKING LOT AND ABOUT 30 MINUTES LATER, I WAS ALERTED BY PEMBROKE PINES POLICE (CASE# PPPD22OFF050792) THAT MY CAR WAS BURNING WHEN I GOT TO THE PARKING LOT PEMBROKE PINES FIRE DEPT WAS IN THE PROCESS OF EXTINGUI... Read more

Fire

Incident date: Aug 17, 2022

Fire

Incident date: Aug 17, 2022

Fire

Incident date: Mar 6, 2022

The contact owns a 2015 Mercedes-Benz S550. The contact stated while parking the vehicle he noticed that the "power steering malfunction" light was illuminated and the vehicle lost power steering functionality. The contact stated that he waited and then restarted the vehicle and the vehicle regained... Read more

Incident date: Oct 12, 2021

The contact owns a 2015 Mercedes-Benz S550. The contact stated that the vehicle was taken to the dealer to be serviced under NHTSA Campaign Number: 21V197000 (STRUCTURE) and the dealer declined to service the recall because the sunroof panel was glass and not plastic. The manufacturer was made awar... Read more

Incident date: Jun 1, 2021

The gear selector on the steering wheel of the Mercedes Benz has a park button on it when you change the car from gear to park you press that button. That part button has stopped working. It is a safety risk as the car cannot be parked at the end of the driving and it stays in the drive mode. I have... Read more

Incident date: Jul 27, 2020

MY WIFE INSTALLED A BABY CAR SEAT IN REAR PASSENGER SEAT. WHEN I UNBUCKLE TO CLEAN UP THE SEAT, SEAT BELTS WERE JAMMED AND LOCKED. I TOOK IT TO THE DEALER AND THEY QUOTED OVER 1200$ JUST FOR SEAT BELT REPLACEMENT.

Incident date: May 27, 2020

THE STEERING COLUMN WENT BAD. IT STARTED MAKING NOISE, BUT NOT WARNING LIGHTS CAME ON. IF I HAD CONTINUED TO DRIVE IT, IT PROBABLY WOULD HAVE CRASHED. THE CAR ONLY HAD APPROXIMATELY 22,000 MILES ON IT. *TR

Incident date: Jan 27, 2020

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ S550. THE CONTACT STATED WHILE DRIVING 40 MPH, HE STARTED TO SMELL BURNING BRAKE PAD ODOR INSIDE OF THE CAB OF THE VEHICLE. THE CONTACT STATED THE PARK BRAKE MALFUNCTION WARNING MESSAGE WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK AT A NEAR CAR WASH PARKING... Read more

Fire

Incident date: Jan 27, 2020

Fire

Incident date: Jan 27, 2020

Fire

Incident date: Aug 14, 2019

MY WIFE WAS DRIVING MY 2015 MERCEDES BENZ S-550 ON THE 14TH OF AUGUST, 2019. SHE HAD STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN CROSSED A 6 LANE INTERSECTION. SHE WAS MOVING THROUGH THE INTERSECTION WHEN SHE WAS HIT BY A VW PASSET WHO RAN THE RED LIGHT AT AN ESTIMATED 40 TO 50 MPH. THE PASSE... Read more

Crash 3 injured

Incident date: Aug 14, 2019

Crash 3 injured

Incident date: Aug 14, 2019

Crash 3 injured

Incident date: Jun 17, 2019

THE RIMS ON THE CAR CRACKING. I REPLACED THE RIMS IN THE TWO FRONT WHEELS AND NOW THE RIGHT REAR RIM IS CRACKED, I HAVE REPORTED THIS PREVIOUSLY TO YOUR COMMISSION INCLUDING SENDING PICTURES. THE DEALER DOES NOT WANT TO ACCEPT RESPONSIBILITY. IN THE FUTURE PROBABLY THE 4TH WHEEL RIM WILL HAVE TH... Read more

Incident date: Feb 16, 2019

ON 10,2018 I NOTICED LOSS OF AIR PRESSURE ON THE LEFT FRONT TIRE. AFTER INFLATING THE TIRE TWICE, I BROUGHT THE CAR TO AN AUTHORIZED DEALER WHO TOLD ME THAT THERE IS A CRACK ON THE RIM. AFTER 5 DAY'S THE RIM WAS REPLACED WITH A NEW ONE. THE EXPLANATION GIVEN TO ME WAS THAT I HIT A POT HOLE. THIS... Read more

Incident date: Oct 13, 2018

THE REAR PASSENGER DOOR ON THE PASSENGER SIDE INDICATE THAT IT IS LOCKED, AND DESPITE THIS, IT CAN BE OPENED FROM THE OUTSIDE WITHOUT A KEY OR REMOTE.

Incident date: Dec 22, 2015

2015 MERCEDES BENZ S-550. CONSUMER WRITES IN REGARDS TO VEHICLE SECURITY SYSTEMS MECHANICAL AND ELECTRICAL FAILURE ACCIDENT. *SMD *TR

Crash

Incident date: Dec 22, 2015

2015 MERCEDES BENZ S-550. CONSUMER WRITES IN REGARDS TO VEHICLE SECURITY SYSTEMS MECHANICAL AND ELECTRICAL FAILURE ACCIDENT. *SMD *TR

Crash

Incident date: Apr 7, 2016

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. WHILE DRIVING AT 40 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS PARTIALLY DEPLOYED AND THE SEAT BELT DID NOT TIGHTEN. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BULGING DISC AND SEVERE NERVE DAMAGE TO... Read more

Crash 2 injured

Incident date: Apr 7, 2016

Crash 2 injured

Incident date: May 20, 2017

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED ON THE HIGHWAY, ANOTHER DRIVER LOST CONTROL OF THE VEHICLE AND ALMOST CAUSED A SIDE IMPACT ACCIDENT. THE CONTACT PULLED THE VEHICLE INTO THE MEDIAN. WHEN THE VEHICLE WAS DRIVEN BACK OVER TO THE HIGHWAY,... Read more

1 injured

Incident date: May 20, 2017

1 injured

Incident date: Apr 21, 2017

AFTER THE CAR HAD BEEN OPERATED FOR ~20K MILES, IT WAS TIME TO TAKE IT IN FOR TIRE REPLACEMENT. THIS WAS EXPECTED SEEING AS THE STOCK TIRES ARE A SOFT COMPOUND TIRE. WHILE AT THE TIRE SHOP, IT WAS DETERMINED THE FRONT PASSENGER RIM, AND REAR DRIVER SIDE RIM, WE BOTH CRACKED. THE FRONT HAD FOUR CR... Read more

Showing 50 of 58 complaints.

EPA Fuel Economy — 2015 MERCEDES-BENZ S550

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
4.7L 8-cyl, Automatic 7-spd (Rear-Wheel Drive)	17.0	26.0	20.0	Premium	$4,100

CO2 Emissions: 444.0 g/mile (Large Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2015 MERCEDES-BENZ S550

94 manufacturer communications from 68 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	13
020000 SUSPENSION	7
350000 EQUIPMENT	6
060000 ENGINE AND ENGINE COOLING	6
118000 ELECTRICAL SYSTEM:SOFTWARE	5
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL	4
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	4
100000 POWER TRAIN	3

162000 STRUCTURE:BODY

As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg

160000 STRUCTURE

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

110000 ELECTRICAL SYSTEM

The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Merc

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

020000 SUSPENSION

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2014-2020 S-Class (217 and 222 platform) vehicles, the incorrect pilot bushings may have been installed in the f

021400 SUSPENSION:FRONT:MACPHERSON STRUT

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

This extended warranty applies to the following condition that may necessitate the repair or replacement of the catalytic converter system and is related to: a?? A check engine Malfunction Indicator Lamp (a??MILa??) may illuminate due to s

060000 ENGINE AND ENGINE COOLING

Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the ch

060000 ENGINE AND ENGINE COOLING

In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (a??MBUSAa??) is extending the warranty coverage on the exhaust valve system in ce

110000 ELECTRICAL SYSTEM

Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt bat

110000 ELECTRICAL SYSTEM

Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed

110000 ELECTRICAL SYSTEM

Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the

060000 ENGINE AND ENGINE COOLING

"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "

353000 EQUIPMENT:ELECTRICAL

The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. The contact list may not be fully populated and in some instances, the call list will display telephone numbers but no names

070000 FUEL SYSTEM, GASOLINE

Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning

071000 FUEL SYSTEM, GASOLINE:STORAGE

Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning

330000 INTERIOR LIGHTING

Touch pad: Search lighting does not dim or does not turn on.

118000 ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

110000 ELECTRICAL SYSTEM

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

119320 ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

Xentry Battery Tester results disagree with workshop assessment

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Xentry Battery Tester results disagree with workshop assessment

340000 COMMUNICATION

Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che

120000 LIGHTING (PWS)

350000 EQUIPMENT

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type

100000 POWER TRAIN

5 to 4 coasting downshift - shift quality concern with cold trans- mission oil on MODEL 217 or 222 in combination with ENGI- NE 278 and TRANSMISSION 722.9 without code 835/498

356000 EQUIPMENT ADAPTIVE/MOBILITY

Throttle lift-off clunking noises at drive shafts of front axle

100000 POWER TRAIN

Throttle lift-off clunking noises at drive shafts of rear axle

020000 SUSPENSION

Throttle lift-off clunking noises at drive shafts of front axle

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

"High-voltage battery warning message" in instrument cluster

100001 HYBRID PROPULSION SYSTEM

Electric range is reduced after brief period

118000 ELECTRICAL SYSTEM:SOFTWARE

NTG 5.5 head unit - Browser shows "Fault during authentication" message

070000 FUEL SYSTEM, GASOLINE

Update fuel system control unit (FSCU) software

275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA

Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)

264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)

280000 BACK OVER PREVENTION

Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Navigation system permanently displays "Activating".

350000 EQUIPMENT

Map pocket on front seat backrest trim does not close.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Navigation system permanently displays "Activating".

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

High voltage battery warning message in instrument cluster.

980000 UNKNOWN OR OTHER

Gasket may settle causing a slight oil leak.

061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

Gasket may settle causing a slight oil leak.

110000 ELECTRICAL SYSTEM

Replace battery chargers for high voltage battery

110000 ELECTRICAL SYSTEM

Important recall informations.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

XENTRY (DAIMLER): AFTER KEY CYCLE, VEHICLE IN LIMP HOME MODE, RETURNS TO NORMAL OPERATION DUE TO BEING STUCK ON CLUTCH PACK OR THE SHIFT VALVE FAULT. MODEL ALL. NO YEARS LISTED. *PE

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

XENTRY (MERCEDES): STORED IN ENGINE CONTROL UNIT (ECU) IS FAULT TO EXHAUST BACK PRESSURE SENSOR CAUSING ENGINE TO BE IN LIMP HOME MODE AND DIAGNOSIS WARNING LAMP ACTIVATED. MODEL 176, 246, 204, 212, 166, 207, 218, 221, 251. NO YEARS LIS

060000 ENGINE (PWS)

062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

MERCEDES: RADIATOR FAN CONTROL UNIT HAS A FAILURE OF ELECTROLYTE CAPACITOR CAUSING AIR CONDITION TO MALFUNCTION. MODEL 2014-15 222 (S-CLASS). *PE

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

MERCEDES: RADIATOR FAN CONTROL UNIT HAS A FAILURE OF ELECTROLYTE CAPACITOR CAUSING AIR CONDITION TO MALFUNCTION. MODEL 2014-15 222 (S-CLASS). *PE

221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

MERCEDES-BENZ MODEL 222(S-CLASS). MODEL YEAR 2015: INFORMATION INVOLVING THE BLOWER MOTOR REQUIRING REPLACEMENT DUE TO GENERAING NOISES AND SHAFE AT STATOR. *LJ

116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

Vehicle cannot be opened via Keyless-Go and radio remote control

353000 EQUIPMENT:ELECTRICAL

Vehicle cannot be opened via Keyless-Go and radio remote control

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Update Transmission and Engine Control Module Software

060000 ENGINE (PWS)

Update Transmission and Engine Control Module Software

118000 ELECTRICAL SYSTEM:SOFTWARE

Update Transmission and Engine Control Module Software

353000 EQUIPMENT:ELECTRICAL

iPhone mobile phone: Various complaints after software update to iOS8

118000 ELECTRICAL SYSTEM:SOFTWARE

XENTRY(MERCEDES): EXPERIENCING WARNING MALFUNCTION CODES WHEN ENGINE IS STARTED. CODES; ESP OR BAS APPEARS IN THE INSTRUMENT CLUSTER. *LJ

110000 ELECTRICAL SYSTEM

The trunk lid sometimes does not open completely and does not close (completely). This complaint is accompanied by the following symptoms: - Illumination of the trunk lid control button (S62/26) fails. - The ACTUAL value* of the trunk li

175200 LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

110000 ELECTRICAL SYSTEM

The animation in individual vehicle settings such as, e.g. mirror folding function or seat belt adjustment is missing. Note: The functions of these vehicle settings are not affected.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

When on rough roads and with side loads applied to the center console (leg support) cracking noise may occur in the transition between the instrument panel and the center console.

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp (check engine light - CEL) lights up in instrument cluster. Fault codes relating to combustion misfiring are logged in the fault memory of the engine control unit. In rare cases the engine may be in a limp-ho

070000 FUEL SYSTEM, GASOLINE

Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press

030000 SERVICE BRAKES, HYDRAULIC

Squeaking noises from the service brake when braking. The complaint occurs primarily at low speeds when the operating temperature of the brakes is low.

060000 ENGINE AND ENGINE COOLING

Engine rattling noise after engine start for several seconds

110000 ELECTRICAL SYSTEM

020000 SUSPENSION

Thumping/rattling/clattering noises from area of rear axle. Primarily, and sometimes only, heard by rear-seat passengers.

020000 SUSPENSION

The vehicle drops at the front axle on one or both sides by more than 2 cm overnight.

130000 VISIBILITY

The outside mirror jolts when retracting/extending and makes a grinding noise.

130000 VISIBILITY

Rear door quarter window roller blind fails to extend.

162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Gap between cap and outside door handle is wedge shaped on driver door

160000 STRUCTURE

Wind noises at the front door above 70 MPH.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

XENTRY (MERCEDES): DUE TO AN OVERFILL OF TRANSMISSION OIL, FROM FACTORY, DUAL CLUTCH TRANSMISSION IS LEAKING AND RUNNING DOWN TRANSMISSION HOUSING. MODEL 2014 SLAG AMES, ROADSTER. *PE UPDATED 9/2/14. *PE

350000 EQUIPMENT

Sound system: Intermittent loss of sound after engine start

020000 SUSPENSION

Squeaking noises from the front axle when braking

010000 STEERING

Surface damage on steering wheel trim

110000 ELECTRICAL SYSTEM

The side markers light up continuously.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Display message in instrument cluster "Additional Battery - Service Required"

350000 EQUIPMENT

Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"

020000 SUSPENSION

The vehicle drops at the front axle on one or both sides by more than 2 cm overnight.

020000 SUSPENSION

Creaking noises from the area of the air suspension strut on the front axle when driving over bumps with the steering turned. Topic only reported from outer wheel until now.

114300 ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

Trunk lid closes too quickly.

118000 ELECTRICAL SYSTEM:SOFTWARE

Mobile phone cotacts are not transferred completely.

100000 POWER TRAIN

FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce

110000 ELECTRICAL SYSTEM

Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.

010000 STEERING

Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).

MERCEDES-BENZ S550 — All Years Overview

Complete safety history for the MERCEDES-BENZ S550 across all model years (2011–2017).

29 Total Recalls

289 Total Complaints

0 Investigations

24 Reported Crashes

11 Reported Fires

0 Reported Deaths

MERCEDES-BENZ S550 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2017	10	20	View
2016	5	18	View
2015 (current)	5	58
2014	5	36	View
2013	0	10	View
2012	2	8	View
2011	2	9	View
2010	0	22	View
2008	0	25	View
2007	0	83	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2015 MERCEDES-BENZ S550

Complaint Statistics

Top Reported Components

EPA Fuel Economy — 2015 MERCEDES-BENZ S550

Technical Service Bulletins — 2015 MERCEDES-BENZ S550

Most Affected Components

MERCEDES-BENZ S550 — All Years Overview

MERCEDES-BENZ S550 — Year by Year

Other MERCEDES-BENZ Models