2013 MERCEDES-BENZ S550
0 recalls — 10 complaints — 58 TSBs
No recalls found for this vehicle.
Complaint Statistics
10 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| WHEELS | 2 |
| STRUCTURE:BODY | 1 |
| TIRES | 1 |
| STEERING | 1 |
| ELECTRICAL SYSTEM | 1 |
| ENGINE | 1 |
| EXTERIOR LIGHTING:HEADLIGHTS | 1 |
| EXTERIOR LIGHTING | 1 |
| UNKNOWN OR OTHER | 1 |
EXTERIOR LIGHTING
Mar 6, 2023
Incident date: Mar 6, 2023
A Retaliatory Action to cause personal harm. Believe original vin was placed on this car because of a complaint against medical doctors now under investigation. Took pictures and other proofs. Note on this vehicle says there are hazard mercury arts used on vehicle like lighting and lists other part... Read more
UNKNOWN OR OTHER
Mar 6, 2023
Incident date: Mar 6, 2023
A Retaliatory Action to cause personal harm. Believe original vin was placed on this car because of a complaint against medical doctors now under investigation. Took pictures and other proofs. Note on this vehicle says there are hazard mercury arts used on vehicle like lighting and lists other part... Read more
EXTERIOR LIGHTING:HEADLIGHTS
May 24, 2019
Incident date: Jan 31, 2019
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ S550. WHILE DRIVING 65 MPH, THE HEADLIGHTS DIMMED WITHOUT WARNING. THE HEADLIGHTS DID NOT PROVIDE ENOUGH ILLUMINATION TO DRIVE SAFELY. THE CONTACT ALSO STATED THAT WATER ENTERED THE HEADLIGHT HOUSINGS AND CREATED CONDENSATION. MERCEDES-BENZ OF COCONUT CREEK ... Read more
ENGINE
Aug 31, 2018
Incident date: Jun 5, 2018
I JUST HAD A VERY EXPENSIVE REPAIR DONE TO MY 2013 S550; REPLACING THE ENGINE HARNESS, ON A CAR THAT WAS LOOKED AFTER LIKE MY OWN CHILD! OIL CHANGES REGULARLY, SERVICE A AND SERVICE B AS SOON AS THE LIGHT WENT ON, ABSOLUTELY NO REASON WHY THIS SORT OF DAMAGE SHOULD HAVE HAPPENED ON A PERFECTLY WELL-... Read more
ELECTRICAL SYSTEM
Mar 14, 2017
Incident date: Mar 10, 2017
PROBLEM 1: CAR SOLD TO ME WITHOUT FULL DISCLOSURE. SILVERSTAR MOTORS IN L.I CITY, NY SOLD ME THE CAR & WITHHELD MATERIAL INFORMATION. THE CAR HAD 4 DAMAGED & DEFECTIVE WHEELS. THIS WAS DISCLOSED TO ME BY ANOTHER DEALER HELMS BROTHERS. TIRES WERE CONSTANTLY LOSING AIR; FRONT END WOULD VIBRATE AT HIGH... Read more
WHEELS
Mar 14, 2017
Incident date: Mar 10, 2017
PROBLEM 1: CAR SOLD TO ME WITHOUT FULL DISCLOSURE. SILVERSTAR MOTORS IN L.I CITY, NY SOLD ME THE CAR & WITHHELD MATERIAL INFORMATION. THE CAR HAD 4 DAMAGED & DEFECTIVE WHEELS. THIS WAS DISCLOSED TO ME BY ANOTHER DEALER HELMS BROTHERS. TIRES WERE CONSTANTLY LOSING AIR; FRONT END WOULD VIBRATE AT HIGH... Read more
STEERING
Feb 16, 2015
Incident date: Jan 17, 2015
WHILE MAKING RIGHT-HAND TURN THE STEERING WHEEL LOCKED IN A TURNED POSITION AND WOULD NOT RETURN TO STRAIGHT - LOCKED EPISODE LASTED FOR 2-4 SECONDS. THIS HAPPENED 2X AND I HAVE LEFT THE CAR WITH A DEALER AND WILL NOT DRIVE IT AGAIN UNTIL ALL COMPONENTS IN THE STEERING ARE REPLACED. THE DEALER HAS... Read more
WHEELS
Sep 26, 2014
Incident date: Aug 19, 2014
I LEASED THIS CAR NEW IN 2013, SINCE 06/06/2013 THIS CAR HAS BEEN BACK IN SHOP FOR SAME PROBLEM 8 TIMES, BUBBLES ON THE TIRES WHICH CUTS OPEN THE TIRE AT THE EDGE OF THE WHEEL. LAST MONTH THE TIRE WAS CHANGED AGAIN AND WHILE THE CAR WAS IN THE SHOP IT DEVELOPED ANOTHER BUBBLE ON ANOTHER TIRE. NOW MB... Read more
TIRES
Sep 26, 2014
Incident date: Aug 19, 2014
I LEASED THIS CAR NEW IN 2013, SINCE 06/06/2013 THIS CAR HAS BEEN BACK IN SHOP FOR SAME PROBLEM 8 TIMES, BUBBLES ON THE TIRES WHICH CUTS OPEN THE TIRE AT THE EDGE OF THE WHEEL. LAST MONTH THE TIRE WAS CHANGED AGAIN AND WHILE THE CAR WAS IN THE SHOP IT DEVELOPED ANOTHER BUBBLE ON ANOTHER TIRE. NOW MB... Read more
STRUCTURE:BODY
Mar 19, 2013
Incident date: Mar 12, 2013
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ S550. THE CONTACT STATED THAT THE REAR PASSENGER SIDE OF THE VEHICLE WAS A HALF OF A INCH HIGHER THAN THE REAR DRIVER SIDE. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN STATED THAT THE VEHICLE MEASURED UP TO SPECIFICATIONS. THE MANUFACTURER WAS NOT MADE A... Read more
EPA Fuel Economy — 2013 MERCEDES-BENZ S550
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 4.7L 8-cyl, Automatic 7-spd (Rear-Wheel Drive) | 15.0 | 25.0 | 19.0 | Premium | $3,650 |
CO2 Emissions: 479.0 g/mile (Large Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2013 MERCEDES-BENZ S550
58 manufacturer communications from 44 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 220000 SEATS | 8 |
| 060000 ENGINE AND ENGINE COOLING | 7 |
| 110000 ELECTRICAL SYSTEM | 6 |
| 353000 EQUIPMENT:ELECTRICAL | 4 |
| 350000 EQUIPMENT | 3 |
| 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 3 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 3 |
| 010000 STEERING | 2 |
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
ELW - M278 Cat
Jul 27, 2023
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Merc
ELW - M278 Cat
Jul 27, 2023
060000 ENGINE AND ENGINE COOLING
This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Merc
ELW-M278Catalyst
May 11, 2023
060000 ENGINE AND ENGINE COOLING
This extended warranty applies to the following condition that may necessitate the repair or replacement of the catalytic converter system and is related to: a?? A check engine Malfunction Indicator Lamp (a??MILa??) may illuminate due to s
ELW-M278Catalyst
May 11, 2023
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This extended warranty applies to the following condition that may necessitate the repair or replacement of the catalytic converter system and is related to: a?? A check engine Malfunction Indicator Lamp (a??MILa??) may illuminate due to s
CL-ELWExhaustVal
Mar 30, 2023
060000 ENGINE AND ENGINE COOLING
Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the ch
ELW-ExhaustValve
Mar 10, 2023
060000 ENGINE AND ENGINE COOLING
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (a??MBUSAa??) is extending the warranty coverage on the exhaust valve system in ce
LI8220P073063
Jun 16, 2021
330000 INTERIOR LIGHTING
Touch pad: Search lighting does not dim or does not turn on.
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI54.30-P-072145
Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145
Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI27.50-P-071658
Sep 30, 2020
100000 POWER TRAIN
Harsh engagement when changing gear range from P to D or R
LI82.10-P-064766
Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI27.60-P-071237
May 1, 2020
100000 POWER TRAIN
5 to 4 coasting downshift - shift quality concern with cold trans- mission oil on MODEL 217 or 222 in combination with ENGI- NE 278 and TRANSMISSION 722.9 without code 835/498
SC-2019040001
Apr 11, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Update engine electronics (ME-SFI) control unit software
SC-2019040001
Apr 11, 2019
060000 ENGINE (PWS)
Update engine electronics (ME-SFI) control unit software
LI82 85-P-068646
Aug 21, 2018
353000 EQUIPMENT:ELECTRICAL
MB App iHeart Radio is no longer available after a head unit update
LI8210P0647661
Aug 26, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamps fogged.
LI1830P0597123
Aug 5, 2016
980000 UNKNOWN OR OTHER
Gasket may settle causing a slight oil leak.
LI1830P0597123
Aug 5, 2016
061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Gasket may settle causing a slight oil leak.
LI80.61-P-061174
Mar 31, 2015
116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Vehicle cannot be opened via Keyless-Go and radio remote control
LI80.61-P-061174
Mar 31, 2015
353000 EQUIPMENT:ELECTRICAL
Vehicle cannot be opened via Keyless-Go and radio remote control
LI82.70-P-060004
Oct 14, 2014
353000 EQUIPMENT:ELECTRICAL
iPhone mobile phone: Various complaints after software update to iOS8
LI54-18P059464
Jul 22, 2014
114000 ELECTRICAL SYSTEM:WIRING
XENTRY (MERCEDES): DUE TO A MALFUNCTION THE ESP, BAS, PRESAFE, HOLD FUNCTION, HILL-START ASSIST AND ESP TRAILER STABILIZATION IS UNAVAILABLE AND ADAPTIVE BRAKE LIGHTS, ADAPTIVE BRAKE ASSIST AND/OR ATTENTION ASSIST HAS FAILED OR IS DEACTIVA
LI91.30-P-048290
Jul 12, 2014
220000 SEATS
Grinding noises can occur in the backrest on active multicontour seats with the backrest under load and the seat ventilation switched on
LI91.25-P-059392
Jul 12, 2014
220000 SEATS
No inflation of one or more air cushions on the massage/multicontour/dynamic seat modules (driver, front passenger and rear) Bubble formation in one or more seats with massage/multicontour/dynamic seat modules (driver, front passenger and
LI91.10-P-059389
Jul 12, 2014
220000 SEATS
Noises from lock of valuables/stowage compartment or from gap cover between seat and center tunnel.
LI80.20-P-059363
Jul 12, 2014
175200 LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
The trunk lid sometimes does not open completely and does not close (completely). This complaint is accompanied by the following symptoms: - Illumination of the trunk lid control button (S62/26) fails. - The ACTUAL value* of the trunk li
LI80.20-P-059363
Jul 12, 2014
110000 ELECTRICAL SYSTEM
The trunk lid sometimes does not open completely and does not close (completely). This complaint is accompanied by the following symptoms: - Illumination of the trunk lid control button (S62/26) fails. - The ACTUAL value* of the trunk li
LI91.25-P-059382
Jul 11, 2014
220000 SEATS
Dynamic seat (DS) pneumatic pump / multicontour seat pneumatic pump makes noises.
LI91.25-P-059380
Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI91.25-P-048132
Jul 10, 2014
110000 ELECTRICAL SYSTEM
Multicontour system fails during air release procedure. The system becomes operational again after an ignition change. Fault code 9E8900 is stored.
LI91.10-P-048504
Jul 10, 2014
220000 SEATS
Squeaking/creaking noises from area of seat adjuster
LI91.10-P-047382
Jul 10, 2014
220000 SEATS
Creaking noises can occur when the side bolster bladders are inflated and deflated
LI91.40-P-059364
Jul 9, 2014
150000 SEAT BELTS
Seat belt height adjustment nonfunctional
LI68.20-P-059330
Jul 3, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
When on rough roads and with side loads applied to the center console (leg support) cracking noise may occur in the transition between the instrument panel and the center console.
LI46-35P059241
Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241
Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI05.10-P-056435
Mar 21, 2014
060000 ENGINE AND ENGINE COOLING
Engine rattling noise after engine start for several seconds
LI01.30-P-058630
Mar 21, 2014
110000 ELECTRICAL SYSTEM
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI01.30-P-058630
Mar 21, 2014
070000 FUEL SYSTEM, GASOLINE
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI54-15-P057373
Feb 28, 2014
114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
XENTRY (MERCEDES): THE FUSE AND RELAY BOXES (SRB) IN ENGINE COMPARTMENT OR REAR COMPARTMENT HAS A MALFUNCTION AND DISRUPTIONS TO COMMUNICATION PATHS CAUSING A NO START IN VEHICLE. MODEL 2012-2013 204, 207, 212, 218, 231, 246, 176, 117, 1
LI46.10-P-057961
Feb 18, 2014
010000 STEERING
Surface damage on steering wheel trim
LI49.20-P-056353
Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI14.20-P-052079
Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
LI32.22-P-058342
Jan 31, 2014
020000 SUSPENSION
Creaking noises from the area of the air suspension strut on the front axle when driving over bumps with the steering turned. Topic only reported from outer wheel until now.
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI47.40-P-053871
Jul 10, 2013
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
P-B-54.10-225d
Jul 3, 2013
110000 ELECTRICAL SYSTEM
If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS co
SC-2013010001
Feb 1, 2013
061000 ENGINE AND ENGINE COOLING:ENGINE
MERCEDES: DUE TO LEFT AND RIGHT SECONDARY CHAIN TENSIONERS, OF THE CHECK VALVE, BEING INSTALLED AND PRESSED DEEPLY INTO CYLINDER HEADS, THE OIL SUPPLY CAN NOT BE ENSURED FOR CYLINDER HEAD, AND CHECK VALVE, OF LEFT AND RIGHT SECONDARY CHAI
SC-2013010001
Feb 1, 2013
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
MERCEDES: DUE TO LEFT AND RIGHT SECONDARY CHAIN TENSIONERS, OF THE CHECK VALVE, BEING INSTALLED AND PRESSED DEEPLY INTO CYLINDER HEADS, THE OIL SUPPLY CAN NOT BE ENSURED FOR CYLINDER HEAD, AND CHECK VALVE, OF LEFT AND RIGHT SECONDARY CHAI
SC-2013010001
Feb 1, 2013
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
MERCEDES: DUE TO LEFT AND RIGHT SECONDARY CHAIN TENSIONERS, OF THE CHECK VALVE, BEING INSTALLED AND PRESSED DEEPLY INTO CYLINDER HEADS, THE OIL SUPPLY CAN NOT BE ENSURED FOR CYLINDER HEAD, AND CHECK VALVE, OF LEFT AND RIGHT SECONDARY CHAI
NHTSA Safety Investigations — MERCEDES-BENZ S550
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE21001
Opened: Jan 8, 2021 — Closed: Oct 14, 2021
Front Roof Panel Detachment
On January 8, 2021, after ongoing review with Mercedes Benz, the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) opened PE21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 Mercedes-Benz (Mercedes)... Read more
MERCEDES-BENZ S550 — All Years Overview
Complete safety history for the MERCEDES-BENZ S550 across all model years (2011–2017).
162
Total Recalls
181
Total Complaints
1
Investigations
19
Reported Crashes
11
Reported Fires
0
Reported Deaths