2021 MERCEDES-BENZ S 580

16 recalls — 54 complaints

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 S 500, Maybach S 580 4MATIC, 2021-2023 S 580 4MATIC, 2022 S 680 4MATIC, and 2023 S 580e 4MATIC vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence

A brake fluid leak can extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030007.

20,339 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.

Consequence

A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.

Remedy

Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024110002.

21 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.

Consequence

An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.

Remedy

Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-369... Read more

27,190 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

143,551 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S580 and S580 vehicles. The bulkhead that separates the engine compartment from the passenger compartment may not have been properly sealed, causing water to drain into the passenger compartment. Water intrusion into the foot wells m... Read more

Consequence

Disabled safety features, including seat belt tightening and seat adjustments, can increase the risk of injury in a crash.

Remedy

Dealers will repair the bulkhead front wall sealing, free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023040009.

6 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling one 2021 S 580 4Matic vehicle. The fixed front glass panel between the windshield and the panoramic sunroof may not be properly secured and may detach.

Consequence

A detached glass panel may become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the front fixed glass panel, free of charge. The owner notification letters were mailed March 17, 2023. The owner may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023020008.

1 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements... Read more

Consequence

An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.

8,530 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more

242,722 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STEERING:COLUMN

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic and S500 4Matic vehicles. The electrical connector to the steering column module may not be secured properly, which can disable gear shifts and/or safety features including the electronic stability program, the driver's air bag, a... Read more

Consequence

Disabled safety features or the inability to shift gears can increase the risk of a crash or injury.

Remedy

Dealers will inspect and reinstall the cover for the electrical connector, as necessary, free of charge. Owner notification letters were mailed May 13, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040006.

4 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STEERING: STEERING WHEEL/HANDLE BAR

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not dete... Read more

Consequence

Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.

Remedy

Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

8,396 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

EXTERIOR LIGHTING:BACK UP LIGHTS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.

Consequence

Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.

Remedy

Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.

9,156 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic vehicles. The air bag control unit may be improperly secured and may result in an unintentional air bag or seat belt deployment, or an improper deployment in the event of a crash.

Consequence

Unintentional or improper deployment of air bags and/or seat belts can increase the risk of a crash or injury.

Remedy

Dealers will inspect and tighten the air bag control unit fastening nuts, as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-637-6372. MBUSA's number for this recall is 2022030024.

14 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the dri... Read more

Consequence

Driver distraction can increase the risk of a crash.

Remedy

MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA custo... Read more

227 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 and Maybach S580 vehicles. An engine control unit software error may cause a sudden engine stall, without the ability to restart the vehicle.

Consequence

An engine stall can increase the risk of a crash.

Remedy

Dealers will update the engine control unit software, free of charge. Owners notification letters were mailed on January 28, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

8,669 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.

Consequence

A deactivated passenger air bag increases the risk of injury during a crash.

Remedy

Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.

1,311 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S580 vehicles. The suction jet pump in the fuel tank may have a loose or missing nozzle, which can cause the pump to fail and result in an engine stall.

Consequence

An engine stall increases the risk of a crash.

Remedy

Dealers will inspect and replace as necessary, the fuel tank including the suction jet pump, free of charge. Owner letters were mailed October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

7 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

Complaint Statistics

54 total complaints 5 crashes 10 injuries 3 deaths

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	9
ENGINE AND ENGINE COOLING	6
ENGINE	5
AIR BAGS	3
SERVICE BRAKES	3
VEHICLE SPEED CONTROL	2
UNKNOWN OR OTHER	2
COMMUNICATION	2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	2
FUEL/PROPULSION SYSTEM	2

Incident date: May 1, 2026

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated while the brake pedal was depressed, the brake pedal felt soft, and would intermitt... Read more

Incident date: Feb 1, 2026

CVT is making a Whining noise when driving. Cold it when it's heard the most but always there. Seeing posts that the CVT has and is having a bearing issue.

Incident date: Feb 1, 2026

False warning message for right taillights/brake lights/signal light in rear lamp.

Incident date: Jun 1, 2025

This incident happened to an employee driving a mercedes metris for work. The metris was involved in a multi car accident. The driver reported that the steering wheel "took over" and would not let them maneuver out of the way to avoid a vehicle that had rear ended the vehicle in front of them. This ... Read more

Crash 4 injured

Incident date: Dec 7, 2025

Service break assist light came on 2 days after getting the brand new vehicle. They ended up needing to replace the break Master cylinder

Incident date: Sep 1, 2025

All 4 warnings came on about a month ago - no safety systems & no cruise control at all. I could drive 50 miles and they'd go off until eventually they did not. Now I find through the forums that this is very common for the 2017 Honda Accord & Hybrid! And, the dealers knowing this are charging ove... Read more

Incident date: Jun 1, 2025

The contact owns a 2023 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th... Read more

Incident date: Jun 1, 2025

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The air bag warning light was illuminated. The local dealer was contacted. The contact stated that the manufac... Read more

Incident date: Mar 4, 2025

Engine Seized up on me while driving on the freeway. Four of the crankshaft bearings seized up and one of those four completely melted. good thing the freeway I was on was not too crowded, my dash just all of a sudden lit up saying shift to neutral to restart engine. I was able to get to the shoulde... Read more

Incident date: Feb 13, 2025

The contact owns a 2022 Ram 1500. The contact stated while driving 10-15 MPH, the vehicle lost power steering functionality temporarily. The contact stated that the failure recurred intermittently while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with low voltag... Read more

Incident date: Feb 12, 2025

The contact owns a 2016 Kia Soul. The contact stated that while driving 55 MPH, the vehicle shut off after the engine became hot. The engine and oil lights were illuminated. The vehicle failed to restart. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, En... Read more

Incident date: Nov 5, 2024

Driver door hinges are loose. Door makes loud cracking noise when opening and closing. It’s very hard to close. My window will not go down either.

Incident date: Nov 5, 2024

While on the freeway, going approximately 70 mph, the vehicles onboard cameras all failed and I got a warning that said “camera dirty/unavailable/traffic sign assist currently unavailable”. Because of this failure, I almost crashed the car in Front of me. I cleaned all the cameras. The message... Read more

Incident date: Nov 5, 2024

At 48,000 miles, the vehicle began to experience multiple Advanced Driver Assistance Systems problems, including Adaptive Cruise Control, Forward Collision Warning, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, and Lane Keeping Assistance, which rendered all these s... Read more

Incident date: Oct 15, 2024

The power steering and hybrid system failed and vehicle completely stopped in middle of busy freeway with no prior warnings or issues before. The safety of my son and I, and others around me during the abrupt stop of the engine. I could not move out of way. The vehicle has been serviced for this ex... Read more

Incident date: Nov 14, 2024

The contact owns a 2015 Ford F-150. The contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate that the vehicle was overheating, after which he observed excessive white smoke emanating from the exhaust prompting him to pull to the shoulder of the roadway. ... Read more

Incident date: Jan 3, 2022

I noticed there are 5 recalls on the yr make and model of my suv and I need it fixed plz

Incident date: Jan 3, 2022

I noticed there are 5 recalls on the yr make and model of my suv and I need it fixed plz

Incident date: Jan 3, 2022

Every Mercedes Benz manufactured in 2021 has a defective hood lens which prevents the adaptive driver assistance system from working properly. You can have it on and it will work intermittently which can easily cause a major crash. Mercedes Benz says the part is not available in USA or Germany. Ever... Read more

Incident date: Oct 1, 2021

Water accumulates in the rear light bar. This has caused the LEDs to start flickering. This could cause issues in traffic, especially at night if the LEDs are flickering or not working completely. This issue is well known in the Durango community. Mopar is also aware of this. I can always see som... Read more

Incident date: Jun 8, 2023

The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the vehicle was hesitating and sputtering and was consuming an excessive amount of coolant. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the c... Read more

Incident date: Jun 27, 2023

The third brake light cracked for unknown reasons in several spots. This has caused water to leak in and damage the ceiling/interior. It is just one of several issues that have happened since purchasing this vehicle brand new in 2018. It has singlehandedly been the worst vehicle that I have ever pur... Read more

Incident date: Apr 14, 2023

My car begin to run hot. I bought my car into the dealer the next day. There is oil mix with the coolant. No warning light came on. According to the mechanic, I need a new engine.

Incident date: Apr 14, 2023

My car begin to run hot. I bought my car into the dealer the next day. There is oil mix with the coolant. No warning light came on. According to the mechanic, I need a new engine.

Incident date: Apr 14, 2023

Similar to recall campagn #2017020018 or 17V-078. My car may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear. Both the auto-P function and automatic parking brake will continue to operate... Read more

Incident date: Jun 9, 2023

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 55 MPH, the vehicle inadvertently stalled. The contact was able to push the vehicle to the shoulder, where the vehicle failed to restart. Upon visual inspection, the contact observed an excessive amount of engine oil in the e... Read more

Incident date: Jan 15, 2022

The car gives an error message of "engine warming wait to start" It will not crank. I've spent money for a new battery and a starter and it wasn't the fix. Hundreds of other consumers have reported this issue in online forums and to the maker and still no resolve. They stopped production of the car ... Read more

Incident date: Jan 15, 2022

Driving on highway at about 50 mph when the brakes suddenly slammed on and brought car to a sudden, near stop. The stop was so sudden our seatbelts engaged and we thought we were struck in the rear by another car. Electrical module issues that cause battery to drain while vehicle is turned off hav... Read more

1 injured

Incident date: Oct 15, 2022

The contact owns a 2021 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the parts to do the recall repair were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for th... Read more

Incident date: Oct 15, 2022

Incident date: Oct 14, 2021

The contact owns a 2021 Mercedes-Benz S580 equipped with Pirelli tires, Tire Line: P Zero MO-S, Tire Size: P255/35/R21 (Front tires) and P285/30/R21 (Rear Tires), DOT Number: (Unavailable). The contact stated while driving 30 MPH, the drove over a pothole and the driver’s side front tire experienc... Read more

Incident date: Jan 4, 2022

I have had 3 tire failures(blowouts)when I have hit potholes with my 21” wheels and Pirelli P Zero tires. I read on a MBZ Forum for my specific make of car - 2021/2022 MBZ S580 - that many others have experienced the same failures with these Pirelli tires. Those that have Michelin have had none. W... Read more

Incident date: Jan 4, 2022

Incident date: Jul 20, 2022

The contact owns a 2021 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contac... Read more

Incident date: Jul 20, 2022

Incident date: Jan 11, 2022

Issue: STARTER BATTERY Repetitive online and dashboard screen message notices stating, "BATTERY CHARGE Status Critical," at all hours of day and night requesting immediate 30-60-min. of driving or car will not start. Have had to wake up from nightime sleep to drive car in middle of night so it w... Read more

Incident date: Jan 11, 2022

Background: This is a V-8, gas vehicle.The 12-volt battery gives CRITICAL CHARGE notifications constantly. Incident: Dry pavement, 400-mile, January winter night, highway driving in Wisconsin Northwoods at posted 70 mph; some with cruise control, some without cruise control. Seat belt was in use... Read more

Incident date: Jan 11, 2022

Incident date: Sep 1, 2021

The contact owns a 2021 Mercedes-Benz S580. The contact stated that while driving, the navigation system became inoperable. There were several unknown warning lights illuminated. The contact received notification of NHTSA Campaign Number: 21V843000 (Engine and Engine Cooling) however, the part to do... Read more

Incident date: Sep 1, 2021

Incident date: Oct 17, 2021

The contact owns a 2021 Mercedes-Benz S580. The contact stated while driving approximately 5 MPH, the brakes failed to function as needed while the brake pedal was being depressed. The failure resulted in a crash. There were no injuries sustained. The contact stated that the accident occurred due to... Read more

Crash

Incident date: Oct 17, 2021

Crash

Incident date: Dec 2, 2021

The contact owns a 2021 Mercedes-Benz S580. The contact received a notification for NHTSA Campaign Number: 21V843000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts ... Read more

Incident date: Sep 22, 2021

The contact owns a 2021 Mercedes-Benz S580. The contact stated while driving at 60 MPH, the contact pressed a button on the steering wheel to engage the cruise control function on the vehicle. The contact stated when driving past a mileage sign stating 40 MPH, the vehicle suddenly reduce in speed to... Read more

Crash 1 injured

Incident date: Sep 22, 2021

Crash 1 injured

Incident date: Nov 11, 2021

Upon startup, the back up camera will not display when putting the car in reverse. I could not see if any pedestrians were behind me when backing out of a parking spot. This problem has happened 2 times in the last 2 weeks. So far, the camera resumes working after the car has been turned off and ... Read more

Showing 50 of 54 complaints.

MERCEDES-BENZ S 580 — All Years Overview

Complete safety history for the MERCEDES-BENZ S 580 across all model years (2021–2024).

30 Total Recalls

114 Total Complaints

0 Investigations

7 Reported Crashes

2 Reported Fires

3 Reported Deaths

MERCEDES-BENZ S 580 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	2	6	View
2023	5	9	View
2022	7	45	View
2021 (current)	16	54

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2021 MERCEDES-BENZ S 580

Complaint Statistics

Top Reported Components

MERCEDES-BENZ S 580 — All Years Overview

MERCEDES-BENZ S 580 — Year by Year

Other MERCEDES-BENZ Models