2018 MERCEDES-BENZ GLE 350

7 recalls — 54 complaints

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage ... Read more

Consequence

An engine stall while driving increases the risk of a crash.

Remedy

Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 202... Read more

348,183 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more

242,722 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

TIRES

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLE350, GLE43 AMG, and GLE400 vehicles equipped with Continental tires. The affected tires were cured for too long during production.

Consequence

Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began April 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030008.

2,529 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-201... Read more

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. M... Read more

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

SERVICE BRAKES, HYDRAULIC

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLE350 4Matic, GLE350, GLS450 4Matic, GLS550 4matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, and GLS63 AMG 4Matic vehicles. The rear brake caliper pistons on these vehicles may not have been correctly coated, caus... Read more

Consequence

Reduced braking performance can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will bleed the rear axle brake system, free of charge. The recall began September 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080013.

9,044 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLE350, GLE350 4Matic, and GLE43 AMG vehicles. During manufacturing, components of the panoramic sunroof may have been installed with a bonding primer that was incorrectly made, possibly affecting the long-term adhesion to the vehicle.

Consequence

If the front cover and/or rear fixed glass are not properly adhered, they may detach, creating a road hazard and increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the panoramic sunroof, replace it if necessary, free of charge. The recall began September 7, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080006.

4 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

54 total complaints 5 crashes 2 injuries 1 deaths

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	7
SERVICE BRAKES	7
ENGINE	5
UNKNOWN OR OTHER	5
POWER TRAIN	5
STEERING	3
VEHICLE SPEED CONTROL	3
EXTERIOR LIGHTING	2
TIRES	2
ELECTRONIC STABILITY CONTROL (ESC)	2

Incident date: Jan 1, 2026

CASE NUMBER: [XXX] VEHICLE: 2018 Mercedes-Benz GLE350 --- EMAIL EXCHANGE TEXT --- From: [XXX] Sent: 1/14/2026, 12:11 PM To: [email protected] Subject: Re: Message From Mercedes-Benz USA: Case Number [XXX] Dear Ken, I want to clarify that my concern is not about support for “older technolog... Read more

Incident date: Jan 1, 2026

Incident date: May 1, 2019

My vehicle has abrupt unintended downshifts straight down to first gear at fast speeds, which is causing rear-wheel lockage near heart attack and near-loss of control spinout. The sudden downshifting causes a loud violent high extreme RPM engine over rev. sounding as if it is about to blow up or an ... Read more

Incident date: Dec 31, 2025

Mercedes-Benz USA, LLC; Case: XXX My concerns has been denied and overlooked by Mercedes-Benz USA, LLC multiple times since Jan 2026--interims of defective electric system causing sudden locking of steering wheel and shut down car , due to malfunctioning electric system resulting in car crash into ... Read more

Crash 1 injured 1 deaths

Incident date: Mar 7, 2026

The car was purchased on [XXX]. On [XXX]—only six days after purchasing the car—it failed to accelerate through an intersection while turning left in front of oncoming cars. Less than a week later, on [XXX], the car again failed to accelerate as it slowed down entering a rotary on [XXX] . The s... Read more

Incident date: Mar 7, 2026

The contact owns a 2015 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 15V436000 (ELECTRICAL SYSTEM), 22V413000 (POWER TRAIN), and 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair for the back over prevention camera was not yet available. The co... Read more

Incident date: Jan 1, 2026

My car died on December 14, 2025 when I was pulling out of my driveway. It read “stop safely electrical fault detected.” And then shut down and would not turn on. Then it said “battery low. Please start engine.” But the car would not start. I had to get it towed to the dealer. They told me i... Read more

Incident date: Nov 6, 2025

Catastrophic failure of the CP4 fuel pump

Incident date: May 1, 2025

Jeep 4XE loss of motive power. Was driving and warning came on to Service Charging System and lost all power while driving on freeway. Had to coast to a safe place to pull over. Screen told me to put vehicle in park. Put it in park, turned engine off, then turned it back on and it drove fine. Posted... Read more

Incident date: May 1, 2025

Incident date: Jun 28, 2025

I bought the car new from Mazda in December, 2024, and I am the original owner of the car. I backed out of a parking space. I shifted my gear to D, but the car kept sliding backward. I quickly shifted the gear back to P, pressed the parking brake, and turned off my engine. I had to restart my engine... Read more

Incident date: Jun 21, 2025

Driving down the city street the vehicle shuttered, the message "Reduced Acceleration Drive with Care" message appeared. Engine RPM increased. Transmission unable to change gears. only Park, Reverse, Drive (seems to be low gear). Then "Service Transmission Now Unable to Shift Soon" message appears. ... Read more

Incident date: Apr 15, 2025

The contact owns a 2019 Honda Odyssey. The contact stated that upon starting the vehicle, the messages "Emissions system Failure", "Brake System Failure", "Brake Hose System Failure", "Power Steering Failure", "EPS Failure, "Vehicle Stability Assist (VSA) Failure", "Hill Start Assist Failure" and "... Read more

Incident date: Apr 15, 2025

Incident date: Jan 9, 2025

While driving the car felt like it was going to shutoff multiple times. It had been experiencing an unusually high consumption of oil since it's last oil change. It would also tend to surge and excelarate unexpectedly while driving. The check engine light came on only once and then shut off. The car... Read more

Incident date: Sep 28, 2024

While in operation the dash cluster goes completely black. Aprox 45mph. Dealer had to replace entire dash cluster

Incident date: Sep 28, 2024

After all the recalls and TBS that Hyundai has performed on this car to prevent any ICCU failures I still had the failure after all the updates. Last week after AC charging to 80% (7.6kw) the car thru an error code to check EV when starting up. It was only yellow so I attempted to drive it. Within 1... Read more

Incident date: Sep 28, 2024

While traveling on curvy roads, lane keep assist jerked steering wheel to the left into oncoming traffic. Incident occurred twice, and only when on a right hand curve. Lanes are clearly, and freshly, marked

Incident date: Apr 29, 2024

The contact owns a 2012 Ford Explorer. The contact stated that while driving at approximately 60 MPH, the exterior A-Pillar trim detached from the vehicle. The contact stated that the failure reoccurred, and the exterior B-Pillar trim also detached from the vehicle. The vehicle was taken to an indep... Read more

Incident date: Mar 29, 2024

While driving on my regular commute, the car sputtered when shifting gears automatically and stopped being able to accelerate beyond 30mph in the middle of a busy road. When the accelerator was pressed, the motor sounded like it was revving but not accelerating. An electric fire burn smell started t... Read more

Incident date: Jul 4, 2023

The contact owns a 2021 Toyota Sienna. The contact stated that while his wife was parking, she depressed the brake pedal however, the vehicle failed to stop. A message displayed on the instrument panel “Parking brake failure see dealer”. As a result, the vehicle crashed into a wall. The air bags... Read more

Crash 1 injured

Incident date: Jun 11, 2023

After having the car for a year with regular maintenance and service, out of nowhere car was giving electrical problems that was making my car battery die and the ABS brake system giving out completely to the point where the vehicle has no brakes at all & engine failure due to cylinder #1 no compres... Read more

Incident date: Jun 11, 2023

Incident date: Nov 26, 2021

The contact owns a 2015 Ford F-250. The contact stated while driving 55 MPH, the vehicle went into "Reduced Engine Power” mode and decelerated to 20 MPH. The contact pulled over to the side of the road. The vehicle was towed to a certified mechanic who diagnosed that the fuel system had failed. Th... Read more

Incident date: Nov 26, 2021

Incident date: May 15, 2023

UNKNOWN; once the car started, it would not accelerate, the EPC and Engine warning lights came on; car still starts up The Tire Pressure sensor light has been going off/on, regardless of the tire pressure being correctly set

Incident date: Dec 18, 2022

While driving on the interstate I was using Autopilot (cruise control). I started into a slight curve when the vehicle suddenly emergency braked. The roadway was clear and thankfully no vehicle was following close behind me. Also there was no warning alarms, just a sudden, aggressive braking. This h... Read more

Incident date: Dec 18, 2022

While driving the vehicle the car shut off while driving on the Highway in traffic.When the vehicle came to a complete stop after thankfully not being in a collision the vehicle would start but wouldn't go into drive.It was later Determined that the Transmission suffered a catastrophic failure for t... Read more

Incident date: Dec 18, 2022

The contact owns a 2018 Mercedes-Benz GLE350. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that water had intruded into the connector and the fuel pum... Read more

Incident date: Jan 30, 2023

The car completely stalled while in the middle of driving. I was on the interstate and was unable to go at appropriate speed, making it dangerous for other drivers. This is the second time that this has happened. The first time, the dealerships said that it was a faulty fuel injector, and replac... Read more

Incident date: Jan 30, 2023

When changing lanes on a 60 MPH highway to avoid vehicles that were stopped, the brakes auto engaged and the car came to a stop. The driver coming from behind had to swerve into a ditch to avoid rear ending my car. Thank God nobody was injured this time.

Incident date: Nov 27, 2022

when i tried to apply brakes on Nov 27th, 2022, the brakes were not applying for 4-5 seconds inspite of pushing the brake few times. After 5 seconds the brakes were working. to avoid collision i had to change the lane quicKly and luckily there was no one in the next lane. Please note that i have cha... Read more

Incident date: Sep 3, 2022

Cannot shift gear to Reverse or Neutral, after car is completely stopped by pushing brake pedal and keep firmly pushing the brake pedal. After firmly press the brake pedal, tried to move hear selector to Reverse or Neutral, but did not work. Tried to above step more than five times at the moment of ... Read more

Incident date: Dec 8, 2021

The contact owned a 2018 Mercedes-Benz 350 GLE. The contact stated while stopped at a traffic light at an intersection, the vehicle began to lunge forward while the brake pedal was still depressed. The vehicle lurched into the intersection and struck another vehicle. The contact stated he did not no... Read more

Crash

Incident date: Dec 15, 2020

The contact owns a 2018 Mercedes-Benz GLE350. The contact had taken the vehicle to a dealer where he was informed that the thread on three of his tires (tires unknown) were critically low and needed replaced. The contact then received a recall notice for NHTSA Campaign Number: 21V123000 (Tires). The... Read more

Incident date: Apr 5, 2021

AFTER 20K OF DRIVING, THE BRAKE PAD ON THE CALIPER OF THE LEFT REAR WHEEL WENT METAL TO METAL. THERE WAS NO INDICATION ON THE DASH TO LET ME KNOW THAT THE LEFT REAR INNER PADS WERE LOW AND THEN THAT THE PAD AND ROTOR WERE METAL TO METAL, BECAUSE THERE IS NO INDICATOR SENSOR ON THE LEFT SIDE ONLY ... Read more

Incident date: Feb 5, 2021

WHEN DRIVING WITH SNOW THE CAR TRIED TO LOOSE CONTROL EVEN DRIVING AT 30 MILES IT SUPPOSED TO BE ALL WHEEL DRIVE IN SOME OCCASIONS IS HARD TO CONTROL THE CAR I AM NOT SURE IF THE TIRES IS ARE MADE TO DRIVE IN THE SNOW. YOU LOOSE TRACTION EVEN DRIVING VERY SLOW MAKE SURE PEOPLE ARE AWARE

Incident date: Jan 22, 2021

WHEN DRIVING AT NIGHT IS HARD TO SEE IF YOU LIGHTS ARE ON IS VERY DIFFICULT DRIVING WHEN SOME STREET DON'T HAVE ANY LIGHTS ON. SOMETIMES I HAVE USE HI LIGHTS TO MAKE SURE I DONT CRASH OR HIT PEDESTRIAN ID DONT HAVE PICTURES BUT I HOPE PEOPLE ARE AWARE

Incident date: Jan 22, 2021

Incident date: Oct 2, 2019

MY CAR STILL HAS THE MOLDY SMELL BEING ADDRESSED BY BENZ BUT NO ONE HAS ASK MY PROBLEM TO FIX THE MOLDY AIR. *TR

Incident date: Mar 27, 2020

ON TWO SEPARATE OCCASIONS THE CAR SEEMINGLY WENT OUT OF CONTROL FROM THE DRIVER. WHILE DRIVING ON THE HIGHWAY THE CAR BEGAN TO SWERVE UNCONTROLLABLY AND WAS UNABLE TO BE BROUGHT UNDER CONTROL FOR A FEW SECONDS. WE HAVE TAKEN IT TO THE DEALERSHIP SERVICE DEPARTMENT ON TWO SEPARATE OCCASIONS ONLY TO B... Read more

Incident date: Mar 27, 2020

Incident date: Mar 30, 2020

TL* THE CONTACT OWNS A 2018 MERCEDES BENZ GLE350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE SUNROOF SHATTERED WITHOUT IMPACT. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER MERCEDES BENZ OF THE SOUTH MISSISSIPPI LOCATED AT (11619 BOBBY ... Read more

Incident date: Feb 6, 2020

WHILE DRIVING ON A LOCAL ROAD CLOSE TO MY HOUSE, THE VEHICLE STARTED SHOWING LOT OF ALERTS AND SUDDENLY THE PARKING BRAKE WAS ENGAGED AUTOMATICALLY WHICH STOPPED THE VEHICLE. LUCKILY, THE VEHICLE SPEED WAS VERY SLOW AS IT WAS EVENING AND RAINING WITH GOOD AMOUNT OF TRAFFIC ON THE LOCAL FORD ROAD. TH... Read more

Incident date: Feb 6, 2020

Incident date: Feb 22, 2020

AROUND 1/24/2020, TIRE LOSS PRESSURE TO 32 PSI FROM 38 PSI. TIRE WAS INFLATED TO 38 PSI, BUT ONE WEEK LATER, THE TIRE LOST PRESSURE AGAIN. AFTER INFLATION, THIS TIME IT MAINTAINED THE PRESSURE A LITTLE BIT LONGER. BUT ON 2/21/2020, TIRE LOST PRESSURE AGAIN, AFTER INFLATION TO 38 PSI THIS TIME, THE... Read more

Incident date: Nov 20, 2019

ONGOING ISSUE WITH THE INFORMATION MONITOR FREEZING, PARTICULAR TO THE NAVIGATION FUNCTION. SHUTS DOWN AND ATTEMPTS TO REBOOT REPEATEDLY. MB ATTEMPTED A FIX RE SOFTWARE, HOWEVER, ISSUE CONTINUES. SHUTTING OFF THE ENGINE, LEAVING PARKED FOR AN HOUR OR TWO DOES NOT CORRECT THE SYSTEM. MAY OCCUR SH... Read more

Incident date: Dec 8, 2018

CAR WAS STOPPED IN THE PARKING LOT,AND JUST BEFORE SWITCHING THE IGNITION OFF,IT ACCELERATED WITHOUT INTENTION, HITTING THE RESTAURANT WALL CAUSING PROPERTY DAMAGE AND LITTLE PHYSICAL INJURY. AFTER HITTING THE WALL CAR STOPPED WITH MAJOR DAMAGE TO FRONT. AIRBAGS NEVER DEPLOYED.

Crash

Showing 50 of 54 complaints.

MERCEDES-BENZ GLE 350 — All Years Overview

Complete safety history for the MERCEDES-BENZ GLE 350 across all model years (2018–2026).

64 Total Recalls

327 Total Complaints

0 Investigations

29 Reported Crashes

9 Reported Fires

1 Reported Deaths

MERCEDES-BENZ GLE 350 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	0	View
2024	3	8	View
2023	3	26	View
2022	7	46	View
2021	14	66	View
2020	27	126	View
2019	2	1	View
2018 (current)	7	54

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View
AMG GLE63	903	11	View