2018 MERCEDES-BENZ GLE 350

7 recalls, 55 complaints

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage ... Read more

Consequence

An engine stall while driving increases the risk of a crash.

Remedy

Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 202... Read more

348,183 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more

242,722 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

TIRES

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLE350, GLE43 AMG, and GLE400 vehicles equipped with Continental tires. The affected tires were cured for too long during production.

Consequence

Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began April 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030008.

2,529 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-201... Read more

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. M... Read more

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

SERVICE BRAKES, HYDRAULIC

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLE350 4Matic, GLE350, GLS450 4Matic, GLS550 4matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, and GLS63 AMG 4Matic vehicles. The rear brake caliper pistons on these vehicles may not have been correctly coated, caus... Read more

Consequence

Reduced braking performance can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will bleed the rear axle brake system, free of charge. The recall began September 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080013.

9,044 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLE350, GLE350 4Matic, and GLE43 AMG vehicles. During manufacturing, components of the panoramic sunroof may have been installed with a bonding primer that was incorrectly made, possibly affecting the long-term adhesion to the vehicle.

Consequence

If the front cover and/or rear fixed glass are not properly adhered, they may detach, creating a road hazard and increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the panoramic sunroof, replace it if necessary, free of charge. The recall began September 7, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080006.

4 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

55 total complaints 3 crashes

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	10
UNKNOWN OR OTHER	9
STEERING	4
VEHICLE SPEED CONTROL	4
POWER TRAIN	4
SERVICE BRAKES	4
EXTERIOR LIGHTING	2
TIRES	2
ELECTRONIC STABILITY CONTROL (ESC)	2
STRUCTURE:BODY	2

Incident date: Apr 24, 2026

Door Lock Actuator, the door latch is stuck on unlock and it won’t close or lock when the lock button is pressed on key fob.

Incident date: Jan 1, 2026

CASE NUMBER: [XXX] VEHICLE: 2018 Mercedes-Benz GLE350 --- EMAIL EXCHANGE TEXT --- From: [XXX] Sent: 1/14/2026, 12:11 PM To: [email protected] Subject: Re: Message From Mercedes-Benz USA: Case Number [XXX] Dear Ken, I want to clarify that my concern is not about support for “older technolog... Read more

Incident date: Jan 1, 2026

Incident date: May 1, 2019

My vehicle has abrupt unintended downshifts straight down to first gear at fast speeds, which is causing rear-wheel lockage near heart attack and near-loss of control spinout. The sudden downshifting causes a loud violent high extreme RPM engine over rev. sounding as if it is about to blow up or an ... Read more

Incident date: Dec 31, 2025

Having reviewed online your safety recall number N252536750, I am experiencing the same issue (right rear wheel occasionally locks when starting from a standstill and turning right). It only lasts about 1 or 2 seconds while accelerating. However, when I discussed this with my Chevrolet Dealer, I was... Read more

Incident date: Mar 7, 2026

Short Description Transmission-to-PTU splines, causing AWD loss and requiring full transfer case and transmission replacement. Summary This drivetrain failure poses an unreasonable safety risk due to the sudden loss of AWD capability, lack of alerts, and resulting instability. My experience is cons... Read more

Incident date: Mar 7, 2026

Incident date: Jan 1, 2026

Car randomly brakes by itself with no obstacle in front, no cars in front, sometimes emergency brake activates when standing on red light. On attached photos you can see messages after incident occures

Incident date: Nov 6, 2025

I have a CVT transmission and it has failed. Out of no where I use the top notch oil etc and this has occurred. Nobody wants to touch this to fix it but those that do all are quoting me over $13k to put in a used replacement. There should be a recall on these- this topic is all over Reddit and car f... Read more

Incident date: May 1, 2025

Transmission malfunction. This has appeared several times at highway speeds and low speeds. We have dad to limp along in the slow lane to exit ramp and take back roads to the nearest dealership. The current problem has been confirmed with error codes P0747. The dealership has scanned this vehic... Read more

Incident date: May 1, 2025

Out of no where my engine just started knocking. No engine light came on, no oil light came on, no warnings at all. I just got an oil change 12/18/2024, with 2 top offs 04/23/25 and 07/23/25. And August 24 th my engine started knocking. I took it to Midtown kia on 08/25/25 and they told me Kia custo... Read more

Incident date: Jun 28, 2025

Vehicle info system (MMI) unexpectedly and repeatedly reboots, affecting rear backup camera and parking assist radar functions at critical moments in addition to navigation and other vehicle functions. In addition to the safety issue with the rear camera and radar failing unexpectedly, the reboot... Read more

Incident date: Jun 21, 2025

My front gas tank mounting strap pulled through the frame. The gas tank was almost touching the ground and the strap was rubbing on the driveshaft. Said the recall is for up to 2012. Mine is titled as a 2013 but manufactured in November of 2012. What can be done? 13 year old truck shouldn't have a f... Read more

Incident date: Apr 15, 2025

The contact owns a 2021 Ford Escape. The contact was informed at a State Inspection that the gateway module had failed and needed to be replaced to complete the State Inspection. The vehicle was taken to the dealer, where the gateway module was updated. The contact related the failure to Ford Campai... Read more

Incident date: Apr 15, 2025

The contact owns a 2019 Honda Odyssey. The contact stated that upon starting the vehicle, the messages "Emissions system Failure", "Brake System Failure", "Brake Hose System Failure", "Power Steering Failure", "EPS Failure, "Vehicle Stability Assist (VSA) Failure", "Hill Start Assist Failure" and "... Read more

Incident date: Jan 9, 2025

I am submitted this report for the 12/6/2024 event. The form I submitted previously was for the safety incident that occured last night (1/9/2025). On four different occasions, the most recent being last night (1/9/2025), the vehicle has suddenly lost drive power while driving. The ability to accel... Read more

Incident date: Sep 28, 2024

While in operation the dash cluster goes completely black. Aprox 45mph. Dealer had to replace entire dash cluster

Incident date: Sep 28, 2024

While in operation the dash cluster goes completely black. Aprox 45mph. Dealer had to replace entire dash cluster

Incident date: Sep 28, 2024

The steering wheel horn is a small button on the side rather than on the middle of the steering wheel. Because of this, in an emergency where I was about to be hit in a T-bone vehicle accident, I tried to hit the horn to alert the other driver but was not successful in doing so. I find it dangerous ... Read more

Incident date: Apr 29, 2024

2019 RAM classic with significant wobble /vibration during highway driving between 40 and 80 at cruising speed. Will do similar shaking during acceleration, but not consistently. We have replaced the rims, all 4 tires (the two rear wheels have been replaced twice), the vehicle has been balanced twic... Read more

Incident date: Mar 29, 2024

Door Locks/Hatch Lock won’t unlock 95% off the time, using fob OR interior switch. Also won’t unlock automatically when vehicle is put into park. Mechanic looked it and after research, determined there’s a probable faulty/stuck Relay on the BCM. Not replaceable without removing the BCM and d... Read more

Incident date: Jul 4, 2023

The drivers door made a loud pop when opening and it is now difficult to close and to open. it scrapes and pops out of place along the hinge and on the inside of the door. at one time it was not shutting at all. Hopefully it will not do this again, but something is broken. I was travelling when thi... Read more

Incident date: Jun 11, 2023

The recall that is out on my vehicle right now could cause death and it has not been fixed in a timing manner. It’s been nearly 3 months since the issue has come to my attention and I’m terrified to drive with my three kids wondering if my airbags deploy, how many of us could die.

Incident date: Jun 11, 2023

After having the car for a year with regular maintenance and service, out of nowhere car was giving electrical problems that was making my car battery die and the ABS brake system giving out completely to the point where the vehicle has no brakes at all & engine failure due to cylinder #1 no compres... Read more

Incident date: Nov 26, 2021

My Car Has a charging port that overheats. It consistently overheats whenever I charge it at the full speed that the vehicle is rated for, 11.5kw (48amp 240V) and their solution, was to slow my charge rate down, once the port overheats, NOT FIX THE ISSUE, it still overheats.

Incident date: Nov 26, 2021

Incident date: May 15, 2023

I have experienced within 3 months two incidents of unattended, out of control acceleration when pulling into a parking spot. First I drove into some bushes, at the second incident I drove over a sidewalk almost into a building. It was very scary. I found in the internet another person who has exper... Read more

Incident date: Dec 18, 2022

The engine seized while driving 55MPH. Vehicle suffered complete loss of power. There was no advanced warning and no warning lights displayed. Had to pull over to safety and have the vehicle towed to the dealership. The vehicle is inoperable. Dealer offering a $23K replacement of engine which i... Read more

Incident date: Dec 18, 2022

While driving on the interstate I was using Autopilot (cruise control). I started into a slight curve when the vehicle suddenly emergency braked. The roadway was clear and thankfully no vehicle was following close behind me. Also there was no warning alarms, just a sudden, aggressive braking. This h... Read more

Incident date: Dec 18, 2022

While driving the vehicle the car shut off while driving on the Highway in traffic.When the vehicle came to a complete stop after thankfully not being in a collision the vehicle would start but wouldn't go into drive.It was later Determined that the Transmission suffered a catastrophic failure for t... Read more

Incident date: Jan 30, 2023

The car completely stalled while in the middle of driving. I was on the interstate and was unable to go at appropriate speed, making it dangerous for other drivers. This is the second time that this has happened. The first time, the dealerships said that it was a faulty fuel injector, and replac... Read more

Incident date: Jan 30, 2023

When changing lanes on a 60 MPH highway to avoid vehicles that were stopped, the brakes auto engaged and the car came to a stop. The driver coming from behind had to swerve into a ditch to avoid rear ending my car. Thank God nobody was injured this time.

Incident date: Nov 27, 2022

when i tried to apply brakes on Nov 27th, 2022, the brakes were not applying for 4-5 seconds inspite of pushing the brake few times. After 5 seconds the brakes were working. to avoid collision i had to change the lane quicKly and luckily there was no one in the next lane. Please note that i have cha... Read more

Incident date: Sep 3, 2022

Cannot shift gear to Reverse or Neutral, after car is completely stopped by pushing brake pedal and keep firmly pushing the brake pedal. After firmly press the brake pedal, tried to move hear selector to Reverse or Neutral, but did not work. Tried to above step more than five times at the moment of ... Read more

Incident date: Dec 8, 2021

The contact owned a 2018 Mercedes-Benz 350 GLE. The contact stated while stopped at a traffic light at an intersection, the vehicle began to lunge forward while the brake pedal was still depressed. The vehicle lurched into the intersection and struck another vehicle. The contact stated he did not no... Read more

Crash

Incident date: Dec 15, 2020

The contact owns a 2018 Mercedes-Benz GLE350. The contact had taken the vehicle to a dealer where he was informed that the thread on three of his tires (tires unknown) were critically low and needed replaced. The contact then received a recall notice for NHTSA Campaign Number: 21V123000 (Tires). The... Read more

Incident date: Apr 5, 2021

AFTER 20K OF DRIVING, THE BRAKE PAD ON THE CALIPER OF THE LEFT REAR WHEEL WENT METAL TO METAL. THERE WAS NO INDICATION ON THE DASH TO LET ME KNOW THAT THE LEFT REAR INNER PADS WERE LOW AND THEN THAT THE PAD AND ROTOR WERE METAL TO METAL, BECAUSE THERE IS NO INDICATOR SENSOR ON THE LEFT SIDE ONLY ... Read more

Incident date: Feb 5, 2021

WHEN DRIVING WITH SNOW THE CAR TRIED TO LOOSE CONTROL EVEN DRIVING AT 30 MILES IT SUPPOSED TO BE ALL WHEEL DRIVE IN SOME OCCASIONS IS HARD TO CONTROL THE CAR I AM NOT SURE IF THE TIRES IS ARE MADE TO DRIVE IN THE SNOW. YOU LOOSE TRACTION EVEN DRIVING VERY SLOW MAKE SURE PEOPLE ARE AWARE

Incident date: Jan 22, 2021

WHEN DRIVING AT NIGHT IS HARD TO SEE IF YOU LIGHTS ARE ON IS VERY DIFFICULT DRIVING WHEN SOME STREET DON'T HAVE ANY LIGHTS ON. SOMETIMES I HAVE USE HI LIGHTS TO MAKE SURE I DONT CRASH OR HIT PEDESTRIAN ID DONT HAVE PICTURES BUT I HOPE PEOPLE ARE AWARE

Incident date: Jan 22, 2021

Incident date: Oct 2, 2019

MY CAR STILL HAS THE MOLDY SMELL BEING ADDRESSED BY BENZ BUT NO ONE HAS ASK MY PROBLEM TO FIX THE MOLDY AIR. *TR

Incident date: Mar 27, 2020

ON TWO SEPARATE OCCASIONS THE CAR SEEMINGLY WENT OUT OF CONTROL FROM THE DRIVER. WHILE DRIVING ON THE HIGHWAY THE CAR BEGAN TO SWERVE UNCONTROLLABLY AND WAS UNABLE TO BE BROUGHT UNDER CONTROL FOR A FEW SECONDS. WE HAVE TAKEN IT TO THE DEALERSHIP SERVICE DEPARTMENT ON TWO SEPARATE OCCASIONS ONLY TO B... Read more

Incident date: Mar 27, 2020

Incident date: Mar 30, 2020

TL* THE CONTACT OWNS A 2018 MERCEDES BENZ GLE350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE SUNROOF SHATTERED WITHOUT IMPACT. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER MERCEDES BENZ OF THE SOUTH MISSISSIPPI LOCATED AT (11619 BOBBY ... Read more

Incident date: Feb 6, 2020

WHILE DRIVING ON A LOCAL ROAD CLOSE TO MY HOUSE, THE VEHICLE STARTED SHOWING LOT OF ALERTS AND SUDDENLY THE PARKING BRAKE WAS ENGAGED AUTOMATICALLY WHICH STOPPED THE VEHICLE. LUCKILY, THE VEHICLE SPEED WAS VERY SLOW AS IT WAS EVENING AND RAINING WITH GOOD AMOUNT OF TRAFFIC ON THE LOCAL FORD ROAD. TH... Read more

Incident date: Feb 6, 2020

Incident date: Feb 22, 2020

AROUND 1/24/2020, TIRE LOSS PRESSURE TO 32 PSI FROM 38 PSI. TIRE WAS INFLATED TO 38 PSI, BUT ONE WEEK LATER, THE TIRE LOST PRESSURE AGAIN. AFTER INFLATION, THIS TIME IT MAINTAINED THE PRESSURE A LITTLE BIT LONGER. BUT ON 2/21/2020, TIRE LOST PRESSURE AGAIN, AFTER INFLATION TO 38 PSI THIS TIME, THE... Read more

Incident date: Nov 20, 2019

ONGOING ISSUE WITH THE INFORMATION MONITOR FREEZING, PARTICULAR TO THE NAVIGATION FUNCTION. SHUTS DOWN AND ATTEMPTS TO REBOOT REPEATEDLY. MB ATTEMPTED A FIX RE SOFTWARE, HOWEVER, ISSUE CONTINUES. SHUTTING OFF THE ENGINE, LEAVING PARKED FOR AN HOUR OR TWO DOES NOT CORRECT THE SYSTEM. MAY OCCUR SH... Read more

Showing 50 of 55 complaints.

MERCEDES-BENZ GLE 350 - All Years Overview

Complete safety history for the MERCEDES-BENZ GLE 350 across all model years (2018, 2026).

64 Total Recalls

338 Total Complaints

0 Investigations

20 Reported Crashes

8 Reported Fires

0 Reported Deaths

MERCEDES-BENZ GLE 350 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	0	View
2024	3	8	View
2023	3	26	View
2022	7	48	View
2021	14	69	View
2020	27	131	View
2019	2	1	View
2018 (current)	7	55

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View
AMG GLE63	903	11	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2018 MERCEDES-BENZ GLE 350

Complaint Statistics

Top Reported Components

MERCEDES-BENZ GLE 350 - All Years Overview

MERCEDES-BENZ GLE 350 - Year by Year

Other MERCEDES-BENZ Models