2024 MERCEDES-BENZ GLE 350

13 recalls — 8 complaints

24V207000 Mar 15, 2024
ELECTRICAL SYSTEM:WIRING
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may... Read more
Consequence
An overheated ground connection can increase the risk of a fire.
Remedy
Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
116,020 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
24V207000 Mar 15, 2024
ELECTRICAL SYSTEM:WIRING
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may... Read more
Consequence
An overheated ground connection can increase the risk of a fire.
Remedy
Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
116,020 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
24V117000 Feb 16, 2024
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE350, GLE450, AMG GLE53, and AMG GLE53 Coupe vehicles. The accelerator pedal module bracket may have been improperly welded, which can result in the bracket breaking or detaching.
Consequence
A broken or detached accelerator pedal can increase the risk of a crash or injury.
Remedy
Dealers will drill through the spot welds and secure the bracket with rivets, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030009.
466 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
23V878000 Dec 21, 2023
ENGINE AND ENGINE COOLING:CRITICAL FASTENERS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.
Consequence
An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.
Remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
7 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
23V878000 Dec 21, 2023
ENGINE AND ENGINE COOLING:CRITICAL FASTENERS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.
Consequence
An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.
Remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
7 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
23V878000 Dec 21, 2023
ENGINE AND ENGINE COOLING:CRITICAL FASTENERS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.
Consequence
An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.
Remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
7 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
23V878000 Dec 21, 2023
ENGINE AND ENGINE COOLING:CRITICAL FASTENERS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.
Consequence
An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.
Remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
7 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
23V878000 Dec 21, 2023
ENGINE AND ENGINE COOLING:CRITICAL FASTENERS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.
Consequence
An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.
Remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
7 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
23V878000 Dec 21, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.
Consequence
An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.
Remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
7 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
23V878000 Dec 21, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.
Consequence
An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.
Remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
7 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
23V878000 Dec 21, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.
Consequence
An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.
Remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
7 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
23V878000 Dec 21, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.
Consequence
An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.
Remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
7 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
23V878000 Dec 21, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.
Consequence
An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.
Remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
7 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC

Complaint Statistics

8 total complaints

Top Reported Components

ComponentComplaints
UNKNOWN OR OTHER3
ENGINE1
ELECTRICAL SYSTEM1
VISIBILITY:SUN/MOON ROOF ASSEMBLY1
EXTERIOR LIGHTING1
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES1
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES Feb 20, 2025
Incident date: Jul 20, 2024
The contact owns a 2024 Mercedes-Benz GLE350. The contact stated while driving at various speeds in the rain after purchasing the vehicle brand new, the windshield wipers failed to clean the windshield as needed while moving downward, creating reduced visibility of the roadway. The vehicle was taken... Read more
EXTERIOR LIGHTING Dec 18, 2024
Incident date: Dec 13, 2024
On the 2024 Mercedes GLE 350, the speedometer/tachometer lighting does not dim to a safe or comfortable level during night driving. The dimmer switch functions between two levels of "bright and brighter" which affects night vision and makes it near impossible to see down the road. The lighting was t... Read more
VISIBILITY:SUN/MOON ROOF ASSEMBLY Sep 23, 2024
Incident date: Sep 22, 2024
The contact owns a 2024 Mercedes-Benz GLE350. The contact stated while driving 80 MPH, the sunroof shattered without impact. The contact merged to the side of the road and immediately called 9.1.1. No injuries were sustained, and medical attention was not needed. The contact was giving a police serv... Read more
UNKNOWN OR OTHER May 21, 2024
Incident date: May 21, 2024
Hello, I am writing to inform the possible defective design of Mercedes Benz GLE 350 model. I had purchased new 2024, Mercedes Benz in September 2023. There is a issue with loud noise coming from back of car due to camera shutter opening and closing for no reason when car reaches under 16 miles/h... Read more
ELECTRICAL SYSTEM Apr 30, 2024
Incident date: Apr 25, 2024
Traffic Sign Assist does not display road signs or Speed Limit signs after purchasing $300 option
UNKNOWN OR OTHER Feb 14, 2024
Incident date: Feb 11, 2024
Low coolant warning light came on while driving. Parked car in garage and found engine coolant all over garage floor. Contacted dealer, topped off coolant per conversation with service advisor and drove car to dealership. Dealer found that a rock had entered through one of the grille openings and da... Read more
ENGINE Feb 14, 2024
Incident date: Feb 11, 2024
Low coolant warning light came on while driving. Parked car in garage and found engine coolant all over garage floor. Contacted dealer, topped off coolant per conversation with service advisor and drove car to dealership. Dealer found that a rock had entered through one of the grille openings and da... Read more
UNKNOWN OR OTHER Sep 10, 2023
Incident date: Sep 10, 2023
The glass pane between my windshield and my dual-pane panoramic sunroof exploded while parked in my garage in the middle of the night. This car is not even 2 months old yet, has never been damaged and could have killed me had it randomly exploded while I was driving.

MERCEDES-BENZ GLE 350 — All Years Overview

Complete safety history for the MERCEDES-BENZ GLE 350 across all model years (2018–2024).

1,116 Total Recalls
311 Total Complaints
0 Investigations
24 Reported Crashes
8 Reported Fires
0 Reported Deaths

MERCEDES-BENZ GLE 350 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2024 (current) 13 8
2023 24 26 View
2022 132 46 View
2021 262 63 View
2020 281 117 View
2019 184 1 View
2018 220 50 View

Other MERCEDES-BENZ Models

Model Recalls Complaints
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GLC 300 1,143 568 View
C 300 1,074 360 View
AMG GLS63 963 12 View
AMG C43 944 74 View
CLA 250 923 130 View
AMG GLC43 920 42 View
AMG GLE63 903 11 View