2016 MERCEDES-BENZ E350
6 recalls — 72 complaints — 97 TSBs
19V787000
Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
17V627000
Oct 6, 2017
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
17V177000
Mar 14, 2017
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350... Read more
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
17V177000
Mar 14, 2017
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350... Read more
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
16V899000
Dec 14, 2016
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The a... Read more
Consequence
If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Remedy
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
15V505000
Aug 11, 2015
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cabl... Read more
Consequence
If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.
Complaint Statistics
72 total complaints
9 crashes 1 fires 8 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 8 |
| UNKNOWN OR OTHER | 7 |
| AIR BAGS | 6 |
| VEHICLE SPEED CONTROL | 5 |
| POWER TRAIN | 5 |
| STEERING | 5 |
| ENGINE | 5 |
| VISIBILITY/WIPER | 4 |
| STRUCTURE:BODY | 4 |
| SERVICE BRAKES | 3 |
SEATS
Mar 16, 2026
Incident date: Oct 9, 2025
Passenger seat capacity sensor fault. Will not activate passenger side air bag. Checked with obd scanner
AIR BAGS
Mar 16, 2026
Incident date: Oct 9, 2025
Passenger seat capacity sensor fault. Will not activate passenger side air bag. Checked with obd scanner
FUEL/PROPULSION SYSTEM
Jan 27, 2026
Incident date: Dec 22, 2025
Fuel odor is very apparent (while idle) but difficult to identify location. Same models seem to have recalls for fuel injectors/rails but not this specific VIN. I believe the issue might be of similar recall. I will have the car diagnosed soon.
VISIBILITY:WINDSHIELD
Dec 5, 2025
Incident date: Nov 5, 2025
The contact owns a 2016 Mercedes-Benz E350. The contact stated that water was leaking inside the vehicle through the seal around the windshield. The contact stated that upon manually pushing the windshield, the windshield was movable. Additionally, the contact stated that there was a windy sound com... Read more
STRUCTURE
Dec 5, 2025
Incident date: Nov 5, 2025
The contact owns a 2016 Mercedes-Benz E350. The contact stated that water was leaking inside the vehicle through the seal around the windshield. The contact stated that upon manually pushing the windshield, the windshield was movable. Additionally, the contact stated that there was a windy sound com... Read more
ENGINE
Oct 16, 2024
Incident date: Oct 14, 2024
Since May 2024, I had taken my car in for repairs at 3 different shops for same exact issue diagnosed as leak from air intake system. It has been repaired 7 times since it first occurred in May 2024, and unfortunately it is still not resolved. This is a potential danger to the driver because all of ... Read more
UNKNOWN OR OTHER
Oct 11, 2024
Incident date: Oct 8, 2024
Q1: Yes, it is available for inspection upon request. The instrument cluster showed some messages* randomly appearing/beeping on and off but there were other issues present: • Acceleration not possible in drive • At one point transmission would not shift from gear 3 • *Speedometer would go up... Read more
ELECTRICAL SYSTEM
Oct 11, 2024
Incident date: Oct 8, 2024
Q1: Yes, it is available for inspection upon request. The instrument cluster showed some messages* randomly appearing/beeping on and off but there were other issues present: • Acceleration not possible in drive • At one point transmission would not shift from gear 3 • *Speedometer would go up... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Oct 11, 2024
Incident date: Oct 8, 2024
Q1: Yes, it is available for inspection upon request. The instrument cluster showed some messages* randomly appearing/beeping on and off but there were other issues present: • Acceleration not possible in drive • At one point transmission would not shift from gear 3 • *Speedometer would go up... Read more
FUEL/PROPULSION SYSTEM
Jul 22, 2024
Incident date: Jul 10, 2024
The fuel pump assembly Seals leaked fuel into my vehicle and saturated the interior of my car
ELECTRICAL SYSTEM
Jul 10, 2024
Incident date: Apr 20, 2024
I believe there is faulty wiring in the door speaker front passenger side. It causes crackling and humming. It lessens some when you turn ECO off. Concerned it could ignite a fire. Once told by dealer it’s caused by rain going into the door. Next time told that just to look at the problem woul... Read more
STRUCTURE:BODY
Jun 4, 2024
Incident date: Jun 4, 2024
Dealership stated on 6/4/24 extensive rust and perforations on rear vehicle sub frame that can cause risk to driver of accident or injury. MBUSA is offering to replace sub frame part # 212 350 38 05. However dealership advised MBUSA is not offering to replace corroded brake lines or brake fluid exch... Read more
EXTERIOR LIGHTING
Jun 4, 2024
Incident date: Jun 4, 2024
Dealership stated on 6/4/24 extensive rust and perforations on rear vehicle sub frame that can cause risk to driver of accident or injury. MBUSA is offering to replace sub frame part # 212 350 38 05. However dealership advised MBUSA is not offering to replace corroded brake lines or brake fluid exch... Read more
ENGINE
Jun 4, 2024
Incident date: Jun 4, 2024
Dealership stated on 6/4/24 extensive rust and perforations on rear vehicle sub frame that can cause risk to driver of accident or injury. MBUSA is offering to replace sub frame part # 212 350 38 05. However dealership advised MBUSA is not offering to replace corroded brake lines or brake fluid exch... Read more
VISIBILITY/WIPER
May 6, 2024
Incident date: Apr 5, 2024
Recently (April 2024) we've noticed water drops forming on the inside of the vehicle along the top of the front windshield after a rain. Pushing outward along the top inside of the windshield glass indicates some movement of the glass. This applies all along the top inside of the windshield and no... Read more
VISIBILITY:WINDSHIELD
Feb 26, 2024
Incident date: Sep 5, 2023
We have been getting water in the front passenger compartment below the door area, after rain. We took it to our mechanic, who determined that the windshield integrity has been compromised along the top area in front of the passenger dash. Apparently the seal has separated, allowing water to enter t... Read more
STRUCTURE:BODY
Sep 13, 2023
Incident date: Sep 13, 2023
I received a letter from Mercedes-Benz USA LLC located at 1 Mercedes-Benz drive Sandy springs Georgia 30328 phone number 800-367-6372. This letter advised me of the extension of warranty coverage on the rear subframe of my vehicle to 20 years with unlimited mileage cover. I call my local Mercedes de... Read more
FUEL SYSTEM, GASOLINE
Aug 31, 2023
Incident date: Aug 15, 2023
The contact owns a 2016 Mercedes-Benz E350. The contact stated that while the vehicle was parked and shut off inside the garage, there was an abnormally strong fuel odor detected. The vehicle was taken to the dealer, where it was diagnosed with a cracked fuel filter that needed to be replaced. The v... Read more
VEHICLE SPEED CONTROL
Aug 23, 2023
Incident date: Aug 13, 2023
I was driving my husband's 2016 E350 at 45 mph when the car accelerated. I attempted to control the speed by braking but the brake did not respond well. The steering wheel was also loose. The car sped up and turned left to the opposite side of the road, crossed the two lanes and hit the fence follow... Read more
Crash
1 injured
SERVICE BRAKES
Aug 23, 2023
Incident date: Aug 13, 2023
I was driving my husband's 2016 E350 at 45 mph when the car accelerated. I attempted to control the speed by braking but the brake did not respond well. The steering wheel was also loose. The car sped up and turned left to the opposite side of the road, crossed the two lanes and hit the fence follow... Read more
Crash
1 injured
STEERING
Aug 23, 2023
Incident date: Aug 13, 2023
I was driving my husband's 2016 E350 at 45 mph when the car accelerated. I attempted to control the speed by braking but the brake did not respond well. The steering wheel was also loose. The car sped up and turned left to the opposite side of the road, crossed the two lanes and hit the fence follow... Read more
Crash
1 injured
VISIBILITY:WINDSHIELD
Jul 13, 2023
Incident date: Apr 26, 2023
The contact owns a 2016 Mercedes-Benz E350. The contact stated that water was leaking from the front driver’s side windshield. The contact also stated that several months later, she became aware that the front passenger’s side windshield was leaking. An undisclosed dealer was notified of the fai... Read more
ELECTRICAL SYSTEM:IGNITION
Jan 24, 2023
Incident date: Nov 18, 2022
The contact owns a 2016 Mercedes-Benz E350. The contact stated while driving 30 MPH, the vehicle started shaking without warning. The vehicle was taken to the dealer for diagnostic test, and the mechanic stated that the ignition coil needed to be replaced. The vehicle was not repaired due to parts a... Read more
VEHICLE SPEED CONTROL
Oct 27, 2022
Incident date: Oct 27, 2022
I was driving on North Shepherd Drive in Houston, TX, at a speed of approximately 35 MPH. While I was lightly braking to slow down for an upcoming intersection where I wished to turn, the car flashed 2 error lights--Frontal Collision Avoidance System Inoperable, and Traction Control System Inoperab... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Oct 27, 2022
Incident date: Oct 27, 2022
I was driving on North Shepherd Drive in Houston, TX, at a speed of approximately 35 MPH. While I was lightly braking to slow down for an upcoming intersection where I wished to turn, the car flashed 2 error lights--Frontal Collision Avoidance System Inoperable, and Traction Control System Inoperab... Read more
ELECTRICAL SYSTEM
Oct 27, 2022
Incident date: Oct 27, 2022
I was driving on North Shepherd Drive in Houston, TX, at a speed of approximately 35 MPH. While I was lightly braking to slow down for an upcoming intersection where I wished to turn, the car flashed 2 error lights--Frontal Collision Avoidance System Inoperable, and Traction Control System Inoperab... Read more
UNKNOWN OR OTHER
Sep 3, 2022
Incident date: Aug 9, 2022
The car was in for (Aug 2022) annual safety and emissions state (PA) inspection and normal maintenance. Last performed Aug 2021. I was told that the car failed safety inspection because the Rear SubFrame had rusted through. A hole was present not just surface rust. The car has 58,000 miles and gara... Read more
UNKNOWN OR OTHER
Jul 14, 2022
Incident date: Jan 3, 2022
I have the similar issue with my sun roof as described by this entry found on your website below: Started developing (April 2021) a rattle in car's roof along with occasional metal popping sound coming from rear of car. Continued to get worse. Then rattle stopped for a while and so did the metal po... Read more
AIR BAGS
May 13, 2022
Incident date: May 9, 2022
Someone ran a stop sign traveling at at least 30 mph and hit my car twice; once in the front, once in the rear. I hit my face on the steering wheel, was knocked unconscious, and received a concussion. The airbags never deployed.
Crash
1 injured
VISIBILITY/WIPER
Apr 15, 2022
Incident date: Apr 1, 2019
Windshield separation from body of car causing water intrusion and water damage on headliner and electrical components.
POWER TRAIN
Jan 21, 2022
Incident date: Jan 4, 2021
The contact owns a 2016 Mercedes-Benz E350. The contact stated while shifting between the lower gears, the vehicle would shift roughly resulting in the vehicle jerking while driving. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed w... Read more
VISIBILITY/WIPER
Dec 1, 2021
Incident date: Nov 19, 2021
My car's windshield at first started to leak. I took the car to the dealer and was informed that leaky windshields are not covered by the warranty. I took no further action as we were still in a COVID restricted environment and the need for the car was low. As my company started to return to the off... Read more
STRUCTURE
Nov 12, 2021
Incident date: Jun 1, 2021
The contact owns a 2016 Mercedes-Benz E350. The contact stated that there was an oil burning odor present inside and outside of the vehicle. The vehicle was taken to the local dealer who diagnosed that the engine drive belts were faulty, and corrosion was present on the motor mounts. The vehicle was... Read more
ENGINE
Nov 12, 2021
Incident date: Jun 1, 2021
The contact owns a 2016 Mercedes-Benz E350. The contact stated that there was an oil burning odor present inside and outside of the vehicle. The vehicle was taken to the local dealer who diagnosed that the engine drive belts were faulty, and corrosion was present on the motor mounts. The vehicle was... Read more
ENGINE
Oct 7, 2021
Incident date: Oct 7, 2021
Re-Seal Upper Timing Covers of the cylinder head timing covers are seeping. 2016 E350 has less thank 19k on it. The fluids can potentially leak onto the roads causing a hazard, it is also a fire hazard, as well as an environmental issue. This was identified by Revolution Mercedes in Decatur, GA... Read more
STRUCTURE:BODY
Aug 10, 2021
Incident date: Aug 10, 2021
Started developing (April 2021) a rattle in car's roof along with occasional metal popping sound coming from rear of car. Continued to get worse. Then rattle stopped for a while and so did the metal popping sound. Now ( August, 2021)it sounds like there is a bolt loose in the sunroof area and the ... Read more
TIRES:TREAD/BELT
Aug 4, 2021
Incident date: Aug 3, 2021
Tires have under 7000 miles. Traveling on I75 in Florida the car started to vibrate. I slowed down and was able to make it to a Mercedes dealership. The mechanic informed me that the cords in both rear tires had separated. I had the tires replaced which were not under any warrantee. I have the same ... Read more
SERVICE BRAKES
Apr 16, 2021
Incident date: Mar 23, 2021
MY 2016 MERCEDES E-350, WHICH I BOUGHT 2 YEARS AGO AS A CPO VEHICLE FROM A MERCEDES DEALER HAS A PROBLEM WITH THE E-PARKING BRAKE SYSTEM. I BROUGHT IT TO THE DEALER IN MARCH TO HAVE THIS REPAIRED, AND WAS TOLD THE ENTIRE PARKING BRAKE CABLE AND OTHER PARTS NEEDED REPLACEMENT. I ASSUMED THIS WAS A ... Read more
STEERING
Mar 30, 2021
Incident date: Mar 29, 2021
ON HIGHWAY I FOUND STEERING WHEEL DOWN IS NOT WORKING.
ELECTRICAL SYSTEM
Feb 3, 2021
Incident date: Feb 1, 2021
WHEN I TRY TO PUT THE VEHICLE IN PARK THE CAR IS STUCK IN DRIVE OR REVERSE. IF THE CAR IS IN REVERSE OR IF THE VEHICLE IS IN DRIVE AND YOU USE THE GEAR SELECTOR TO PUT THE VEHICLE IN PARK OR CHANGE AND GEAR THE VEHICLE DOES NOT CHANGE THE GEAR. I BOUGHT THIS VEHICLE CERTIFIED PREOWNED FROM MERCEDES-... Read more
POWER TRAIN
Feb 3, 2021
Incident date: Feb 1, 2021
WHEN I TRY TO PUT THE VEHICLE IN PARK THE CAR IS STUCK IN DRIVE OR REVERSE. IF THE CAR IS IN REVERSE OR IF THE VEHICLE IS IN DRIVE AND YOU USE THE GEAR SELECTOR TO PUT THE VEHICLE IN PARK OR CHANGE AND GEAR THE VEHICLE DOES NOT CHANGE THE GEAR. I BOUGHT THIS VEHICLE CERTIFIED PREOWNED FROM MERCEDES-... Read more
STEERING
Feb 3, 2021
Incident date: Feb 1, 2021
WHEN I TRY TO PUT THE VEHICLE IN PARK THE CAR IS STUCK IN DRIVE OR REVERSE. IF THE CAR IS IN REVERSE OR IF THE VEHICLE IS IN DRIVE AND YOU USE THE GEAR SELECTOR TO PUT THE VEHICLE IN PARK OR CHANGE AND GEAR THE VEHICLE DOES NOT CHANGE THE GEAR. I BOUGHT THIS VEHICLE CERTIFIED PREOWNED FROM MERCEDES-... Read more
WHEELS
Oct 28, 2020
Incident date: Oct 26, 2020
REAR WHEEL CRACKED AT THE BEAD. PARALLEL TO THE AXLE. RIGHT TO LEFT. THIS IS A RESULT OF FATIGUE. AFTER BEING IN THE AUTOMOTIVE BUSINESS THE MOST OF MY LIFE THIS IS NOT ABBUSE.
STEERING
Oct 9, 2020
Incident date: Jul 11, 2020
POWER STEERING MALFUNCTION
Crash
UNKNOWN OR OTHER
Aug 25, 2020
Incident date: Aug 20, 2020
THE AIR FROM AC VENTS SMELLS MOLDY AND OF MILDEWY ODOR.
UNKNOWN OR OTHER
Aug 8, 2020
Incident date: Nov 8, 2019
PANOROMIC ROOF. ROOF MAKES CREAKING NOISE WHEN TURNING OR DRIVING ON UNEVEN OR ROUGH ROAD. NOISE SEEMS TO BE COMING FROM THE REINFORCEMENT PLATE BETWEEN PANOROMIC ROOF JOINT. THIS IS VERY NOTICIABLE, LUBING THE SUNROOF TRACK OR POSITON OF SUNROOF(CLOSE OR OPEN) DOES NOT REDUCE NOISE OR ISSUE.
STRUCTURE:BODY
May 11, 2020
Incident date: Nov 15, 2019
PANORAMIC ROOF MAKING NOISE. UPON DEALER TROUBLESHOOTING WAS INFORMED PANORAMIC ROOF WELD OR HARDWARE IS AFFECTED. CAR ONLY HAS 35000 MILES AND CAR WAS ABOUT WEEK PAST THE 5 YEAR MANUFACTURE WARRANTY. I WAS INFORMED DEALER WOULD HAVE TO REPLACE THE PANORAMIC SUNROOF AND COST WILL BE AROUND $8500.00 ... Read more
AIR BAGS
Feb 24, 2020
Incident date: Dec 17, 2019
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E350W. CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE DRIVER SIDE AIRBAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (MERCEDES-BENZ OF WEST HOUSTON 1025 HIGHWAY 6 N, HOUSTON, TX 77079, (281) 492-5800) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED T... Read more
ELECTRICAL SYSTEM
Feb 24, 2020
Incident date: Dec 17, 2019
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E350W. CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE DRIVER SIDE AIRBAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (MERCEDES-BENZ OF WEST HOUSTON 1025 HIGHWAY 6 N, HOUSTON, TX 77079, (281) 492-5800) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED T... Read more
AIR BAGS
Jan 19, 2020
Incident date: Oct 23, 2019
PASSENGER AIRBAG RECALL OVER ONE YEAR AGO, AND DEALER STATES NOT AVAILABLE ???
Showing 50 of 72 complaints.
EPA Fuel Economy — 2016 MERCEDES-BENZ E350
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive) | 20.0 | 29.0 | 23.0 | Premium or E85 | $3,000 |
| 3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive) | 20.0 | 28.0 | 23.0 | Premium | $3,000 |
CO2 Emissions: 377.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2016 MERCEDES-BENZ E350
97 manufacturer communications from 78 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 21 |
| 160000 STRUCTURE | 7 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 6 |
| 060000 ENGINE AND ENGINE COOLING | 6 |
| 350000 EQUIPMENT | 6 |
| 100000 POWER TRAIN | 6 |
| 220000 SEATS | 5 |
| 010000 STEERING | 4 |
NCU - 24240304
Mar 12, 2024
162000 STRUCTURE:BODY
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
NCU - 24240304
Mar 12, 2024
160000 STRUCTURE
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
ELW -Intake Line
Sep 22, 2023
060000 ENGINE AND ENGINE COOLING
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (a??MBUSAa??) is extending the coverage for the intake line assembly on your vehicle
LI82.85-P-076799
Aug 18, 2023
350000 EQUIPMENT
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
LI82.85-P-076799
Aug 18, 2023
110000 ELECTRICAL SYSTEM
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
NCU-2023060003
Jun 15, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning contro
NCU-2023060003
Jun 15, 2023
130000 VISIBILITY
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning contro
NCU-2023060003
Jun 15, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning contro
BurlWalnutUpdate
Apr 28, 2023
160000 STRUCTURE
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the a??Burl
CL-ELWSubframe
Mar 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Mar 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Mar 10, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-BurlWalnut
Feb 14, 2023
160000 STRUCTURE
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the a??Burl
ELW-RearSubframe
Feb 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega
ELW-BurlWalnut
Jan 25, 2023
160000 STRUCTURE
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the a??Burl
ELW-AccelPedal
Jul 1, 2022
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has extended the warranty for the accelerator pedal wiring harness and connectors from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 10 years
LI68.05-P-060306
Jan 27, 2022
110000 ELECTRICAL SYSTEM
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed
LI68.05-P-060307
Jan 9, 2022
110000 ELECTRICAL SYSTEM
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
LI09.00-P-074093
Dec 8, 2021
060000 ENGINE AND ENGINE COOLING
"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI54.30-P-072145
Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145
Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI42.47-P-067502
Dec 9, 2020
030000 SERVICE BRAKES, HYDRAULIC
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI42.47-P-067502
Dec 9, 2020
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI54.65-P-072065
Dec 9, 2020
110000 ELECTRICAL SYSTEM
Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)
LI27.00-P-060741
Aug 24, 2020
100000 POWER TRAIN
Shifting complaints and transmission fault codes in vehicles with transmission 725.0
LI20.10-P-060902
Aug 3, 2020
270000 LANE DEPARTURE
Engine diagnosis warning lamp activated - Fault code P012800
LI32.22-P-071495
Jul 20, 2020
110000 ELECTRICAL SYSTEM
AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster
LI72.10-P-068218
Jul 20, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Hold detent for front door hinges
LI72.10-P-068218
Jul 20, 2020
162300 STRUCTURE:BODY:DOOR
Hold detent for front door hinges
LI82.10-P-064766
Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
P-SC-2020020001
Feb 7, 2020
355100 EQUIPMENT:OTHER:LABELS
Information Label on Tire Sealant
P-SC-2020020001
Feb 7, 2020
190000 TIRES
Information Label on Tire Sealant
LI91 45-P-066075
Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI54 30-P-068430
Jul 19, 2018
020000 SUSPENSION
Display of suspension setting in head unit implausible
LI54 30-P-068430
Jul 19, 2018
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Display of suspension setting in head unit implausible
LI72 20-P-068322
Jul 2, 2018
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Liftgate intermittently does not open fully
LI8260P0568903
Nov 15, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
No/poor radio reception in AM frequency range.
LI0702P0547173
Nov 14, 2016
061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
LI2700P0647671
Aug 26, 2016
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.
LI2700P0647671
Aug 26, 2016
980000 UNKNOWN OR OTHER
Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.
LI8285P0647651
Aug 25, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Traffic information service and posibly the voice control, nonfunctional after navigation software update.
LI8285P0581859
Aug 16, 2016
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
"Anti-theft protection activated".
LI1830P0597123
Aug 5, 2016
061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Gasket may settle causing a slight oil leak.
LI1830P0597123
Aug 5, 2016
980000 UNKNOWN OR OTHER
Gasket may settle causing a slight oil leak.
SC-2015050006
Jun 5, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES: ON SOME VEHICLES, THE SOFTWARE FAILS TO MEET CURRENT PRODUCTION CONFIGURATION IN POWERTRAIN CONTROL MODULE, ENGINE AND TRANSMISSION CONTROL MODULES AND SOFTWARE CONDITION WILL BE UPDATED. MODEL 2016 190 (GTS). *PE
LI07.08-P-060993
Mar 25, 2015
060000 ENGINE (PWS)
Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
LI82.70-P-060004
Oct 14, 2014
353000 EQUIPMENT:ELECTRICAL
iPhone mobile phone: Various complaints after software update to iOS8
LI91.10-P-048411
Jul 12, 2014
220000 SEATS
The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
LI91.25-P-059380
Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI91.10-P-059373
Jul 10, 2014
220000 SEATS
Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjus
LI27.19-P-056458
Jul 10, 2014
100000 POWER TRAIN
Various transmission complaints in combination with the fault code P060C00 and/or P060600. With fault code P060C00 the symptoms may include the transmission switching to limp-home mode and in some case there may be a display message (assi
LI65.00-P-059054
May 19, 2014
160000 STRUCTURE
AIRCAP functions excessively
LI63.30-P-058687
Mar 13, 2014
060000 ENGINE AND ENGINE COOLING
Sloshing noises from area of rocker panels/ longitudinal members on left and right.
LI83.00-P-058688
Mar 10, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Air conditioning intermittently does not cool.
LI82.85-P-058582
Mar 3, 2014
350000 EQUIPMENT
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
LI54.15-P-057373
Feb 28, 2014
110000 ELECTRICAL SYSTEM
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.15-P-057373
Feb 28, 2014
100000 POWER TRAIN
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.10-P-054089
Feb 25, 2014
110000 ELECTRICAL SYSTEM
Battery discharged, vehicle does not start.
LI54.65-P-058568
Feb 25, 2014
284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The 360? camera cannot be calibrated.
LI35.30-P-058566
Feb 25, 2014
100000 POWER TRAIN
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
LI46.15-P-058505
Feb 25, 2014
010000 STEERING
Creaking noise when making vertical or longitudinal adjustment to electrical steering column
LI30.30-P-057139
Feb 18, 2014
110000 ELECTRICAL SYSTEM
Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).
LI30.30-P-057139
Feb 18, 2014
270000 LANE DEPARTURE
Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).
LI46.10-P-057961
Feb 18, 2014
010000 STEERING
Surface damage on steering wheel trim
LI46.35-P-058063
Feb 18, 2014
010000 STEERING
Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code
LI49.20-P-056353
Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
LI54.25-P-056472
Feb 10, 2014
110000 ELECTRICAL SYSTEM
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
LI14.20-P-052079
Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
S-SC- 2013090008
Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
LI32.25-P-051645
Jan 31, 2014
020000 SUSPENSION
Creaking/squeaking noises from the front axle when steering
LI54.65-P-058105
Dec 12, 2013
110000 ELECTRICAL SYSTEM
The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 ha
LI8270P056963
Aug 21, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Software update of COMAND Online control unit.
LI8285P055695
Aug 5, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the display remains dark.
LI8285P053927
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
"Metadata loss- Please reimport all media data".
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI27.20-P-055758
Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
LI27.50-P-056467
Jul 26, 2013
100000 POWER TRAIN
Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F0
LI8260P056890
Jul 25, 2013
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
No/poor radio reception in AM frequency range.
LI83.10-P-049809
Jul 22, 2013
110000 ELECTRICAL SYSTEM
The side air vents in the instrument panel may be reflected in the side windows in sunlight
LI33.30-P-056665
Jul 18, 2013
010000 STEERING
Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
LI82.95-P-056655
Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI91.10-P-054143
Jul 10, 2013
220000 SEATS
1. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional 3. Adjustment is biased to one side, which bends the seat frame
LI91.45-P-056629
Jul 10, 2013
150000 SEAT BELTS
Switch for seat belt extender inoperative.
LI47.40-P-053871
Jul 10, 2013
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
LI68.10-P-056727
Jul 9, 2013
350000 EQUIPMENT
Glove box squeaks/rattles at top left mounting.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
LI8870P056690
Jul 3, 2013
130000 VISIBILITY
Outside mirror fogged.
P-B-54.10-225d
Jul 3, 2013
110000 ELECTRICAL SYSTEM
If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS co
LI46.35-P-055485
Jun 28, 2013
110000 ELECTRICAL SYSTEM
Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's M
LI27 19-P-056610
Jun 21, 2013
060000 ENGINE AND ENGINE COOLING
Harsh 4-3 and/or 4-5 shifts may be experienced, usually more noticeable with light throttle drivers. No check engine light etc. or related diagnostic fault codes. Adaptation values are usually within specification.
MERCEDES-BENZ E350 — All Years Overview
Complete safety history for the MERCEDES-BENZ E350 across all model years (2006–2016).
151
Total Recalls
2,658
Total Complaints
0
Investigations
142
Reported Crashes
75
Reported Fires
3
Reported Deaths
MERCEDES-BENZ E350 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.