2013 MERCEDES-BENZ E350

8 recalls — 214 complaints — 123 TSBs

21V638000 Aug 13, 2021
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
205 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V638000 Aug 13, 2021
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
205 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
19V787000 Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
24,226 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
18V043000 Jan 10, 2018
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roa... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-36... Read more
132,167 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
17V627000 Oct 6, 2017
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
495,290 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
17V177000 Mar 14, 2017
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350... Read more
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
51 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
17V177000 Mar 14, 2017
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350... Read more
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
51 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
15V088000 Feb 13, 2015
STRUCTURE:BODY:HOOD
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E... Read more
Consequence
If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
147,224 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

214 total complaints 29 crashes 6 fires 26 injuries

Top Reported Components

ComponentComplaints
AIR BAGS47
SERVICE BRAKES29
UNKNOWN OR OTHER15
ENGINE14
STRUCTURE:BODY14
SUSPENSION13
ELECTRICAL SYSTEM12
STEERING10
VEHICLE SPEED CONTROL9
FUEL/PROPULSION SYSTEM7
SERVICE BRAKES Feb 17, 2026
Incident date: Feb 6, 2026
1: The accelerator was sticking and i could not get the car to stop even when i was pressing on the brakes . Unfortunately, due to this scary event i hit the car in front of me injuring the the gentleman. the vehicle has not been inspected by the insurance as it was a total loss withn damages more t... Read more
Crash 2 injured
ELECTRICAL SYSTEM Feb 17, 2026
Incident date: Feb 6, 2026
1: The accelerator was sticking and i could not get the car to stop even when i was pressing on the brakes . Unfortunately, due to this scary event i hit the car in front of me injuring the the gentleman. the vehicle has not been inspected by the insurance as it was a total loss withn damages more t... Read more
Crash 2 injured
VEHICLE SPEED CONTROL Feb 17, 2026
Incident date: Feb 6, 2026
1: The accelerator was sticking and i could not get the car to stop even when i was pressing on the brakes . Unfortunately, due to this scary event i hit the car in front of me injuring the the gentleman. the vehicle has not been inspected by the insurance as it was a total loss withn damages more t... Read more
Crash 2 injured
VISIBILITY Jan 30, 2026
Incident date: Nov 7, 2025
The contact owns a 2013 Mercedes-Benz E350. The contact stated that after taking the vehicle through a car wash, water started leaking into the vehicle from around the sunroof frame. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The c... Read more
WHEELS Oct 13, 2025
Incident date: Sep 29, 2025
The rear subframe needs fixing. And they are putting my car on hold for 3 weeks, denied a loaner car, and I have to get back to work.
SERVICE BRAKES Oct 13, 2025
Incident date: Sep 29, 2025
The rear subframe needs fixing. And they are putting my car on hold for 3 weeks, denied a loaner car, and I have to get back to work.
SERVICE BRAKES Sep 24, 2025
Incident date: Sep 24, 2025
I took car to dealer to have subframe repaired due to rust and the brake lines are rusted as well due to this issue and i am being charged for the brake lines.
STRUCTURE:BODY Sep 24, 2025
Incident date: Sep 24, 2025
I took car to dealer to have subframe repaired due to rust and the brake lines are rusted as well due to this issue and i am being charged for the brake lines.
ENGINE Sep 18, 2025
Incident date: Sep 18, 2025
Car difficult to control found to have corroded sub frame and rear break lines. Very unsafe to drive brought to independent dealer who had car towed back to Mercedes. No warning lamps, or other symptoms prior to failure. Scary situation.
UNKNOWN OR OTHER Sep 18, 2025
Incident date: Sep 18, 2025
Car difficult to control found to have corroded sub frame and rear break lines. Very unsafe to drive brought to independent dealer who had car towed back to Mercedes. No warning lamps, or other symptoms prior to failure. Scary situation.
STEERING Sep 18, 2025
Incident date: Sep 18, 2025
Car difficult to control found to have corroded sub frame and rear break lines. Very unsafe to drive brought to independent dealer who had car towed back to Mercedes. No warning lamps, or other symptoms prior to failure. Scary situation.
SERVICE BRAKES Aug 7, 2025
Incident date: Aug 4, 2025
rear brake lines corroded and leaking, making the car disabled
FUEL/PROPULSION SYSTEM Jul 16, 2025
Incident date: Jan 16, 2024
I am the owner of a 2013 Mercedes-Benz E350 and am writing to formally express my concern regarding a persistent fuel leak issue I have experienced with my vehicle. Over the past months, I have spent more than $4,000 attempting to address this problem. Repairs have included the replacement of the f... Read more
FUEL SYSTEM, GASOLINE Jul 14, 2025
Incident date: Jul 9, 2025
The contact owns a 2013 Mercedes-Benz E350. The contact stated that while driving at various speeds, there was an abnormal fuel odor entering the cabin of the vehicle. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that ... Read more
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS May 30, 2025
Incident date: May 28, 2025
The contact owns a 2013 Mercedes-Benz E350. The contact stated that when the vehicle was taken for a routine inspection, the dealer diagnosed that the rear brake lines were rusted through. The contact was informed that the rear brake lines needed to be replaced. The vehicle was not repaired. The man... Read more
SERVICE BRAKES Mar 27, 2025
Incident date: Mar 27, 2025
Excessive corrosion on rear brake lines. I've never had to replace brake lines on car before. The cost is almost $5,000 out of pocket and I believe this due to low quality products used to manufacture the original brake lines. I believe there should be an investigation into the brake lines as there ... Read more
SERVICE BRAKES Mar 19, 2025
Incident date: Mar 19, 2025
Rear subframe recall and brake lines. I am very disappointed and frustrated right now. 2013 e350 has completely corroded brake lines on an otherwise relatively rust free car. The vehicle is due to get the rear subframe replaced as part of the warranty extension. The brake lines are not covered and a... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Mar 11, 2025
Incident date: Mar 10, 2025
my car has always had an issue with the extension of the steering column. On [XXX] I had the experience of my entire steering wheel locking up totally. once I reached the repair center of Mercedes Benz I was informed that the anti theft system was no longer working. I was also informed there were se... Read more
ELECTRICAL SYSTEM Mar 11, 2025
Incident date: Mar 10, 2025
my car has always had an issue with the extension of the steering column. On [XXX] I had the experience of my entire steering wheel locking up totally. once I reached the repair center of Mercedes Benz I was informed that the anti theft system was no longer working. I was also informed there were se... Read more
SERVICE BRAKES Feb 25, 2025
Incident date: Feb 25, 2025
There was already a recall for my rear subframe that I am now getting done due to rust corroding the metal structure. However, upon the dealers inspection the corrosion is also present on the rear brake lines which cause a safety concern and are charging $4000 to replace the brake lines aside from t... Read more
SUSPENSION Feb 25, 2025
Incident date: Feb 25, 2025
There was already a recall for my rear subframe that I am now getting done due to rust corroding the metal structure. However, upon the dealers inspection the corrosion is also present on the rear brake lines which cause a safety concern and are charging $4000 to replace the brake lines aside from t... Read more
UNKNOWN OR OTHER Feb 5, 2025
Incident date: Feb 4, 2025
Was informed about the extended warranty for the rusting rear sub-frame issues on this make and year. Upon speaking with the dealership and further research online the rear hard brake lines are rusted as well and not covered by Mercedes. Upon further research this a common issue and danager to my ... Read more
SERVICE BRAKES Feb 5, 2025
Incident date: Feb 4, 2025
Was informed about the extended warranty for the rusting rear sub-frame issues on this make and year. Upon speaking with the dealership and further research online the rear hard brake lines are rusted as well and not covered by Mercedes. Upon further research this a common issue and danager to my ... Read more
STRUCTURE Dec 30, 2024
Incident date: Jun 1, 2024
The contact owns a 2013 Mercedes-Benz E350. The contact stated while driving at undisclosed speeds, the front end of the panoramic sunroof allowed water to leak into the vehicle during inclement weather. The local dealer was contacted, and the contact was informed that the VIN was not under recall. ... Read more
VISIBILITY Dec 30, 2024
Incident date: Jun 1, 2024
The contact owns a 2013 Mercedes-Benz E350. The contact stated while driving at undisclosed speeds, the front end of the panoramic sunroof allowed water to leak into the vehicle during inclement weather. The local dealer was contacted, and the contact was informed that the VIN was not under recall. ... Read more
SUSPENSION Dec 18, 2024
Incident date: Dec 13, 2024
1. brake lines corroded and broke. i see there were numerous reports sent to you and nothing was done. 2. both driver and passenger seat broke in the same spot...mercedes recognized the issue in their internal bulletins. nothing was done 3. both rear springs broke on their own. no accident. car was ... Read more
SERVICE BRAKES Dec 18, 2024
Incident date: Dec 13, 2024
1. brake lines corroded and broke. i see there were numerous reports sent to you and nothing was done. 2. both driver and passenger seat broke in the same spot...mercedes recognized the issue in their internal bulletins. nothing was done 3. both rear springs broke on their own. no accident. car was ... Read more
SEATS Dec 18, 2024
Incident date: Dec 13, 2024
1. brake lines corroded and broke. i see there were numerous reports sent to you and nothing was done. 2. both driver and passenger seat broke in the same spot...mercedes recognized the issue in their internal bulletins. nothing was done 3. both rear springs broke on their own. no accident. car was ... Read more
SERVICE BRAKES Dec 10, 2024
Incident date: Jul 1, 2024
Rusted brake lines after Sunframe rust. All E350 models are experiencing this issue with the rear brake lines and the dealership is charging upwards of $4300 to replace even when the subframe is already removed from the vehicle due to subframe issues
SERVICE BRAKES Nov 5, 2024
Incident date: Nov 5, 2024
Brake line corrosion and rear subframe corrosion
STRUCTURE:BODY Nov 5, 2024
Incident date: Nov 5, 2024
Brake line corrosion and rear subframe corrosion
SERVICE BRAKES Nov 5, 2024
Incident date: Oct 8, 2024
The brake lines leaked fluid brakes started failing. Brought to a repair garage. Advised that subframe is cracked and completely corroded. Mercedes is covering the subframe but not the inferior brake lines which are failing.
STRUCTURE:BODY Nov 5, 2024
Incident date: Oct 8, 2024
The brake lines leaked fluid brakes started failing. Brought to a repair garage. Advised that subframe is cracked and completely corroded. Mercedes is covering the subframe but not the inferior brake lines which are failing.
UNKNOWN OR OTHER Nov 2, 2024
Incident date: Oct 31, 2024
REAR SUBFRAME RUSTED,
SUSPENSION Nov 2, 2024
Incident date: Oct 31, 2024
REAR SUBFRAME RUSTED,
UNKNOWN OR OTHER Oct 14, 2024
Incident date: Oct 7, 2024
I don’t know why your system is stating that there is not a recall there definitely is a recall in 2023. They recalled the subframe with the extended warranty covering it because it’s been corroded and nearly dropped out of the bottom of my car. I only found out that it was so rusted and corrode... Read more
AIR BAGS Sep 10, 2024
Incident date: Sep 10, 2024
The contact owns a 2013 Mercedes-Benz E350. The contact received notification of NHTSA Campaign Number: 17V017000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the recall notification stated mobile repair service was available however, the contact was... Read more
SERVICE BRAKES Aug 15, 2024
Incident date: Aug 2, 2024
Rear brake lines rusted and replaced. Had taken to dealer to replace rusted rear subframe for which Mercedes had covered under an extended warranty. During this repair dealer noted that the brake lines were rusted and should be replaced. This was not covered by Mercedes.
SERVICE BRAKES Jul 13, 2024
Incident date: Jul 11, 2024
Rear brake line failure, loss of brake fluid, caused loss of braking
STEERING Jun 20, 2024
Incident date: Jun 20, 2024
Contacted Mercedes because Dealer said it was a common problem. Airbag light was on. I was told that airbags could unsafely deploy as driving the vehicle and the issue was connected to the steering column. After looking online, I found that there are several drivers that could be in unsafe condition... Read more
AIR BAGS Jun 20, 2024
Incident date: Jun 20, 2024
Contacted Mercedes because Dealer said it was a common problem. Airbag light was on. I was told that airbags could unsafely deploy as driving the vehicle and the issue was connected to the steering column. After looking online, I found that there are several drivers that could be in unsafe condition... Read more
SERVICE BRAKES May 13, 2024
Incident date: May 9, 2024
The brake fluid lines rusted. The front line, due to the rusted hole, leaked brake fluid to the point that the car had little to no braking ability. In addition, the computer warning did not activate. The car was taken to the dealer, where they verified that the computer warning did not activate,... Read more
SERVICE BRAKES Apr 30, 2024
Incident date: Apr 26, 2024
Complete system brake failure. Brake lines are completely corroded.
VISIBILITY:SUN/MOON ROOF ASSEMBLY Apr 24, 2024
Incident date: Jan 1, 2024
The contact owns a 2013 Mercedes-Benz E350. The contact stated that the panoramic sunroof was making a crackling sound as if it was about to fracture. The contact was concerned that the sunroof glass might fracture with impact with passengers seated inside the vehicle. The dealer was contacted. The ... Read more
TIRES Mar 19, 2024
Incident date: Feb 24, 2024
The contact owns a 2013 Mercedes-Benz E350W4 equipped with Continental Tires, Tires Line: Continental Pure Contact IS, Tires Size: 245/40/R18 and DOT Number: AF2PWD41. The contact stated while starting the vehicle,  the Tire pressure monitoring system (TPMS) warning light was illuminated. The cont... Read more
STEERING Mar 5, 2024
Incident date: Feb 26, 2024
The contact owns a 2013 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the vehicle. Additionally, the contact stated that the power steering function was inoperable, and the steering wheel seized. The vehicle was tow... Read more
SERVICE BRAKES Mar 4, 2024
Incident date: Mar 3, 2024
My break’s completely failed with no warning signs while I was driving on the freeway. About 6 months ago my driver side break lines were rusted and had a leak in the line causing my brakes to fail. The line was replaced with nickel copper lines and on Sunday when driving the car at 40 mph for ten... Read more
SUSPENSION Dec 24, 2023
Incident date: Dec 8, 2023
My vehicle was pulling in the rear when braking. My mechanic informed me that it was a rotted undercarriage. When I called Mercedes they informed me that there is a problem with many models of Mercedes with this. They told me there is a warranty to cover it. This is a very dangerous condition. There... Read more
Crash
POWER TRAIN Dec 24, 2023
Incident date: Dec 8, 2023
My vehicle was pulling in the rear when braking. My mechanic informed me that it was a rotted undercarriage. When I called Mercedes they informed me that there is a problem with many models of Mercedes with this. They told me there is a warranty to cover it. This is a very dangerous condition. There... Read more
Crash
UNKNOWN OR OTHER Oct 25, 2023
Incident date: Jul 20, 2022
Rotting Subframe prematurely

Showing 50 of 214 complaints.

EPA Fuel Economy — 2013 MERCEDES-BENZ E350

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive) 19.0 29.0 23.0 Premium $3,000
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive) 20.0 29.0 23.0 Premium $3,000
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive) 20.0 29.0 23.0 Premium or E85 $3,000

CO2 Emissions: 391.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2013 MERCEDES-BENZ E350

123 manufacturer communications from 97 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM23
060000 ENGINE AND ENGINE COOLING9
350000 EQUIPMENT8
160000 STRUCTURE7
118000 ELECTRICAL SYSTEM:SOFTWARE6
010000 STEERING5
100000 POWER TRAIN5
220000 SEATS5
NCU - 24240304 Mar 12, 2024
160000 STRUCTURE
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
NCU - 24240304 Mar 12, 2024
162000 STRUCTURE:BODY
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
LI91.18-P-077075 Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
LI82.85-P-076799 Aug 18, 2023
110000 ELECTRICAL SYSTEM
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
LI82.85-P-076799 Aug 18, 2023
350000 EQUIPMENT
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
BurlWalnutUpdate Apr 28, 2023
160000 STRUCTURE
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the a??Burl
CL-ELWSubframe Mar 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe Mar 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe Mar 10, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-BurlWalnut Feb 14, 2023
160000 STRUCTURE
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the a??Burl
ELW-RearSubframe Feb 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega
ELW-BurlWalnut Jan 25, 2023
160000 STRUCTURE
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the a??Burl
ELW-PM Sensor Aug 19, 2022
060000 ENGINE AND ENGINE COOLING
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) vehicles listed below, the particulate matter (a??PMa??) sensor could potentially fail and consequently activat
ELW-PM Sensor Aug 19, 2022
080000 FUEL SYSTEM, DIESEL
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) vehicles listed below, the particulate matter (a??PMa??) sensor could potentially fail and consequently activat
NCU-2020050027 Apr 7, 2022
060000 ENGINE AND ENGINE COOLING
Mercedes-Benz USA, LLC (a??MBUSAa??) is modifying the emission control system on certain diesel vehicles. The Emission Modification for MY13 E350 BlueTEC (W212) vehicles has been approved by EPA and CARB, and is now ready for installation
NCU-2020050027 Apr 7, 2022
080000 FUEL SYSTEM, DIESEL
Mercedes-Benz USA, LLC (a??MBUSAa??) is modifying the emission control system on certain diesel vehicles. The Emission Modification for MY13 E350 BlueTEC (W212) vehicles has been approved by EPA and CARB, and is now ready for installation
LI68.05-P-060306 Jan 27, 2022
110000 ELECTRICAL SYSTEM
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed
LI68.05-P-060307 Jan 9, 2022
110000 ELECTRICAL SYSTEM
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
Launch NCU - 202 Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202 Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI54.30-P-072145 Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145 Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI42.47-P-067502 Dec 9, 2020
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI42.47-P-067502 Dec 9, 2020
030000 SERVICE BRAKES, HYDRAULIC
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI54.65-P-072065 Dec 9, 2020
110000 ELECTRICAL SYSTEM
Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)
LI20.10-P-060902 Aug 3, 2020
270000 LANE DEPARTURE
Engine diagnosis warning lamp activated - Fault code P012800
LI32.22-P-071495 Jul 20, 2020
110000 ELECTRICAL SYSTEM
AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster
LI82.10-P-064766 Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766 Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766 Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
SC-2019040001 Apr 11, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Update engine electronics (ME-SFI) control unit software
SC-2019040001 Apr 11, 2019
060000 ENGINE (PWS)
Update engine electronics (ME-SFI) control unit software
LI91 45-P-066075 Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI54 30-P-068430 Jul 19, 2018
020000 SUSPENSION
Display of suspension setting in head unit implausible
LI54 30-P-068430 Jul 19, 2018
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Display of suspension setting in head unit implausible
LI72 20-P-068322 Jul 2, 2018
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Liftgate intermittently does not open fully
LI8260P0568903 Nov 15, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
No/poor radio reception in AM frequency range.
LI0702P0547173 Nov 14, 2016
061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
LI2700P0647671 Aug 26, 2016
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.
LI2700P0647671 Aug 26, 2016
980000 UNKNOWN OR OTHER
Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.
LI8285P0647651 Aug 25, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Traffic information service and posibly the voice control, nonfunctional after navigation software update.
LI8285P0581859 Aug 16, 2016
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
"Anti-theft protection activated".
LI1830P0597123 Aug 5, 2016
980000 UNKNOWN OR OTHER
Gasket may settle causing a slight oil leak.
LI1830P0597123 Aug 5, 2016
061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Gasket may settle causing a slight oil leak.
RecallUpdate Feb 11, 2016
140000 AIR BAGS
Recall Campaign announcement for Takata driver airbags.
LI07.08-P-060993 Mar 25, 2015
060000 ENGINE (PWS)
Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
LI54.10-P-060034 Oct 17, 2014
110000 ELECTRICAL SYSTEM
Vehicle cannot be unlocked (CL), engine does not start - 12V starter battery discharged
LI54.10-P-060034 Oct 17, 2014
060000 ENGINE (PWS)
Vehicle cannot be unlocked (CL), engine does not start - 12V starter battery discharged
LI82.70-P-060004 Oct 14, 2014
353000 EQUIPMENT:ELECTRICAL
iPhone mobile phone: Various complaints after software update to iOS8
LI-27-19P056458 Jul 24, 2014
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
XENTRY (MERCEDES): COMBINATION OF FAULT CODES P060C00 AND/OR P060600, CAUSING VARIOUS TRANSMISSION SYMPTOMS DUE TO CENTRAL PROCESSING UNIT, SOFTWARE INDUCED INTERNAL CONTROL UNIT FAULT IS DETECTED. MODEL 212.098, 212.298, 212. 095, 212.19
LI91.10-P-048411 Jul 12, 2014
220000 SEATS
The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
LI27.19-P-056458 Jul 10, 2014
100000 POWER TRAIN
Various transmission complaints in combination with the fault code P060C00 and/or P060600. With fault code P060C00 the symptoms may include the transmission switching to limp-home mode and in some case there may be a display message (assi
LI91.10-P-059373 Jul 10, 2014
220000 SEATS
Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjus
LI91.25-P-059380 Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI46-35P059241 Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241 Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI65.00-P-059054 May 19, 2014
160000 STRUCTURE
AIRCAP functions excessively
LI01.30-P-058630 Mar 21, 2014
070000 FUEL SYSTEM, GASOLINE
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI01.30-P-058630 Mar 21, 2014
110000 ELECTRICAL SYSTEM
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI63.30-P-058687 Mar 13, 2014
060000 ENGINE AND ENGINE COOLING
Sloshing noises from area of rocker panels/ longitudinal members on left and right.
LI83.00-P-058688 Mar 10, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Air conditioning intermittently does not cool.
LI54.18-P-058597 Mar 4, 2014
060000 ENGINE AND ENGINE COOLING
The engine diagnosis warning lamp - check engine lamp (CEL) is active. One or more of the faults relating to the throttle valve actuator (M16/6) listed under 'Control unit / Fault' is/are stored in the engine control unit (N3/10).
LI82.85-P-058582 Mar 3, 2014
350000 EQUIPMENT
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
LI54-15-P057373 Feb 28, 2014
114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
XENTRY (MERCEDES): THE FUSE AND RELAY BOXES (SRB) IN ENGINE COMPARTMENT OR REAR COMPARTMENT HAS A MALFUNCTION AND DISRUPTIONS TO COMMUNICATION PATHS CAUSING A NO START IN VEHICLE. MODEL 2012-2013 204, 207, 212, 218, 231, 246, 176, 117, 1
LI54.15-P-057373 Feb 28, 2014
100000 POWER TRAIN
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.15-P-057373 Feb 28, 2014
110000 ELECTRICAL SYSTEM
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI35.30-P-058566 Feb 25, 2014
100000 POWER TRAIN
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
LI46.15-P-058505 Feb 25, 2014
010000 STEERING
Creaking noise when making vertical or longitudinal adjustment to electrical steering column
LI54.10-P-054089 Feb 25, 2014
110000 ELECTRICAL SYSTEM
Battery discharged, vehicle does not start.
LI54.65-P-058568 Feb 25, 2014
284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The 360? camera cannot be calibrated.
LI30.30-P-057139 Feb 18, 2014
110000 ELECTRICAL SYSTEM
Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).
LI30.30-P-057139 Feb 18, 2014
270000 LANE DEPARTURE
Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).
LI46.10-P-057961 Feb 18, 2014
010000 STEERING
Surface damage on steering wheel trim
LI46.35-P-058063 Feb 18, 2014
010000 STEERING
Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code
LI-54-15-P057918 Feb 14, 2014
110000 ELECTRICAL SYSTEM
XENTRY (MERCEDES): THE SIDE MARKERS CONTINUOUSLY LIGHTS UP, DUE TO DAMAGED ESD OF DRIVER CIRCUITRY SIDE MARKER OUTPUT. *PE
LI49.20-P-056353 Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
C1A140101 Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI18.30-P-055434 Feb 10, 2014
060000 ENGINE AND ENGINE COOLING
Traces of oil in area of oil cooler (inner V) on engine 642
LI54.25-P-056472 Feb 10, 2014
110000 ELECTRICAL SYSTEM
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
LI14.20-P-052079 Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
GI88.40-P-057430 Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
SCB-2013090008 Feb 1, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES: SOFTWARE FAILS TO CORRESPOND, ON SOME VEHICLES, TO CURRENT PRODUCTION CONFIGURATION. MODEL 2013 166 (ML), X166 (GL), 204 (C), X204 (GLK), 207 (E-COUPE), 212 (E), 218 (CLS), 231 (SL). *PE
S-SC- 2013090008 Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
LI32.25-P-051645 Jan 31, 2014
020000 SUSPENSION
Creaking/squeaking noises from the front axle when steering
LI54.65-P-058105 Dec 12, 2013
110000 ELECTRICAL SYSTEM
The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 ha
LI33-15-P047471 Dec 4, 2013
021244 SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
XENTRY (MERCEDES): WITH STEERING AT FULL LOCK, NOISE CAN BE HEARD, LIKE KNOCKING AND/OR CREAKING, COMING FROM AREA OF FRONT AXLE WHEN MANEUVERING. MODELS 203 (C240, 320, 32, 230), 171 (SLK350, 55, 280), 209 (CLK 320, 500, 55, 63), 204 (C3
SCB-2013120001 Dec 1, 2013
123000 EXTERIOR LIGHTING:TAIL LIGHTS
XENTRY (MERCEDES): MOISTURE IS ENTERING TRUNK OF VEHICLE DUE TO FAILURE OF SEAM SEAL, OF LEFT REAR TAIL LAMP, NOT MEETING THE REQUIRED SPECIFICATION. MODEL 2013 207 (E COUPE). *PE
LI82.95-P-054406 Aug 28, 2013
110000 ELECTRICAL SYSTEM
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI8270P056963 Aug 21, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Software update of COMAND Online control unit.
LI8270P055572 Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI8285P053927 Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
"Metadata loss- Please reimport all media data".
LI8285P055695 Aug 5, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the display remains dark.
LI27.20-P-055758 Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
LI27.50-P-056467 Jul 26, 2013
100000 POWER TRAIN
Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F0
LI8260P056890 Jul 25, 2013
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
No/poor radio reception in AM frequency range.
LI83.10-P-049809 Jul 22, 2013
110000 ELECTRICAL SYSTEM
The side air vents in the instrument panel may be reflected in the side windows in sunlight
LI33.30-P-056665 Jul 18, 2013
010000 STEERING
Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
LI05.10-P-056435 Jul 16, 2013
060000 ENGINE AND ENGINE COOLING
Engine rattling noise after engine start for several seconds
LI82.95-P-056655 Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.

Showing 100 of 123 bulletins.

MERCEDES-BENZ E350 — All Years Overview

Complete safety history for the MERCEDES-BENZ E350 across all model years (2006–2016).

151 Total Recalls
2,658 Total Complaints
0 Investigations
142 Reported Crashes
75 Reported Fires
3 Reported Deaths

MERCEDES-BENZ E350 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2017 0 11 View
2016 6 72 View
2015 7 39 View
2014 11 364 View
2013 (current) 8 214
2012 10 254 View
2011 7 263 View
2010 57 228 View
2009 10 76 View
2008 10 219 View
2007 13 398 View
2006 12 482 View
2005 0 17 View
2004 0 11 View
2003 0 10 View

Other MERCEDES-BENZ Models

Model Recalls Complaints
GLA 250 1,219 416 View
GLC 300 1,143 568 View
GLE 350 1,116 311 View
C 300 1,074 360 View
AMG GLS63 963 12 View
AMG C43 944 74 View
CLA 250 923 130 View
AMG GLC43 920 42 View