2013 MERCEDES-BENZ E350

6 recalls — 215 complaints — 123 TSBs

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

Consequence

An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Remedy

Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

205 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roa... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-36... Read more

132,167 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

495,290 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350... Read more

Consequence

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

51 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

STRUCTURE:BODY:HOOD

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E... Read more

Consequence

If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

Remedy

MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.

147,224 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

215 total complaints 28 crashes 8 fires 25 injuries

Top Reported Components

Component	Complaints
AIR BAGS	47
ENGINE	26
ELECTRICAL SYSTEM	21
SERVICE BRAKES	14
UNKNOWN OR OTHER	14
VEHICLE SPEED CONTROL	11
STEERING	11
SUSPENSION	10
STRUCTURE:BODY	10
FUEL/PROPULSION SYSTEM	8

Incident date: Apr 10, 2025

Last April, during our routine oil change our mechanic pointed out that our Cam sensors were wicking oil into the harness and making its way to the ECM. This is the first we had ever heard of this issue and the repair was $2400 or so. After researching the problem we wrote to MB USA and never go... Read more

Incident date: Feb 6, 2026

1: The accelerator was sticking and i could not get the car to stop even when i was pressing on the brakes . Unfortunately, due to this scary event i hit the car in front of me injuring the the gentleman. the vehicle has not been inspected by the insurance as it was a total loss withn damages more t... Read more

Crash 2 injured

Incident date: Feb 6, 2026

Crash 2 injured

Incident date: Feb 6, 2026

My 2016 transmission was jerking, shuddering, vibrating, ruff shifting and stopped moving in traffic. My safety was at risk, I turned off a major boulevard onto a neighborhood street, my SUV stopped shifting and stopped, I had to contact my son to come to help to push by hands out of traffic.

Incident date: Nov 7, 2025

ABS TRACTION CONTROL LIGHT HAS BEEN ON/OFF SINCE 2020. Can't drive on snow ice due to traction control abs 4-wheel drive doesn't work correct. I almost hit the divider/wall on Interstate 30 on 01/28/26 due from poor braking.

Incident date: Sep 29, 2025

The rear subframe needs fixing. And they are putting my car on hold for 3 weeks, denied a loaner car, and I have to get back to work.

Incident date: Sep 29, 2025

Car stalling in the freeway while we are driving, it stall multiple times before i can come back home. Very unsafe and scarry, loosess power. Cars mesage to put into park and then start the car.

Incident date: Sep 24, 2025

My brakes consistently lock and the car lunges forward. Driving down the highway I tapped my brakes and they didn’t work. I lost traction in the brakes. I had no control over the car or speed. I’m scared everyday I have to drive it. This is extremely dangerous and I've seen this comment often wi... Read more

Incident date: Sep 24, 2025

While driving down the interstate, as I exited my vehicle lost power. It would rev up but no movement. I turned the car off and restarted, now the car will drive but the power output to the wheels does not match rpm's. Check engine light came on, went to AutoZone and ran diagnostics and the code say... Read more

Incident date: Sep 18, 2025

check engine light came on after starting to back out of my driveway,Dashboard lights flashing. car just turned off, turned car back on emergency brake turned on by itself, all exterior lights were flashing. car turned off, I called roadside assistance and they towed to nearest dealership, that was... Read more

Incident date: Sep 18, 2025

Car difficult to control found to have corroded sub frame and rear break lines. Very unsafe to drive brought to independent dealer who had car towed back to Mercedes. No warning lamps, or other symptoms prior to failure. Scary situation.

Incident date: Aug 4, 2025

My 2023 Acura (VIN# [XXX] ) has experienced two separate incidents of sudden, total power loss while driving. In both cases, all dashboard warning lights came on, including the brake light, and the vehicle reduced speed to 20 mph and would not accelerate. The first incident occurred while I was dri... Read more

Incident date: Jan 16, 2024

My 2022 Hyundai Palisade has repeatedly shut off while coming to a stop. The vehicle stalls unexpectedly, dashboard lights illuminate as if the vehicle is being restarted, and the gear sometimes shifts into neutral. I have to manually restart the car to resume driving. This issue has occurred multi... Read more

Incident date: Jul 9, 2025

6/10/25- car turned off in the middle of the road 6/12/25- car would not start 7/6/25- car would not start 6/16/25 and 7/12/25 car apparently had warning in the ford system of a malfunction

Incident date: May 28, 2025

The contact owns a 2016 Ford Edge. The contact stated while driving 25 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where spark plug #1 and the coil pack were replaced; however, the failure recurred. The vehicle was taken back to the mechanic, wh... Read more

Incident date: Mar 27, 2025

My vehicle stalled while driving on the highway. It has been reported by the dealership that the engine seized, with under 18,000 miles.

Incident date: Mar 19, 2025

Engine ticking noticeably loud ticking noise loss of power and poor engine performance

Incident date: Mar 10, 2025

The trailer brake controller randomly shuts down. We have gone through our trailer meticulously and have found zero issues. We have used this trailer with other trucks without any issues. This truck brake controller is shutting down leaving the driver with out brakes. We almost had a wreck due ... Read more

Incident date: Mar 10, 2025

Volkswagen doesn’t have a repair for the front passenger airbag not going off due to a sensor failure. Customers such as myself were made aware in June of the issue and there is STILL no fix!!!

Incident date: Feb 25, 2025

The car engine is eating oil. There were no warning lights on the dash to indicate this. i happened to check the oil and it was 3 quarts low. This could have caused the engine to malfunction while driving if not caught in time. This started around 70K miles. Coffmans Service Center in Warminster, Pa... Read more

Incident date: Feb 25, 2025

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH, the check transmission warning light illuminated. The contact stated that the vehicle was shaking abnormally, and the transmission was shifting hard. The contact stated that the failure was recurring. Addition... Read more

Incident date: Feb 4, 2025

I’ve been waiting for more than a year for this recall, there is still no remedy for me. This is unacceptable and Toyota has offered me nothing to compensate for my inability to use my vehicle for such a long time. Hoping this complaint can do something before I go to a court.

Incident date: Feb 4, 2025

This recall has been an open, unresolved issue for more than 1 year. Finally Toyota has offered me a repair for this issue, but they are charging me an extra $250 to replace the car battery, which is perfectly functional. Without replacing the battery they would not complete the recall. So unfair as... Read more

Incident date: Jun 1, 2024

The contact owns a 2018 Jeep Compass. The contact stated that there was a loud banging sound coming from the rear undercarriage while driving at various speeds. The contact stated that while the vehicle was idling at a red light the START/STOP system activated, causing the vehicle to turn off; howev... Read more

Incident date: Jun 1, 2024

Incident date: Dec 13, 2024

Two recalls for this make year and model car had been recalled previously but not for my VIN specifically and the issues are appearing. The first is “doors may open driving” recall on your website and the second is “engine cylinder head may leaks oil” which is also on ur website. Both were r... Read more

Incident date: Dec 13, 2024

1. brake lines corroded and broke. i see there were numerous reports sent to you and nothing was done. 2. both driver and passenger seat broke in the same spot...mercedes recognized the issue in their internal bulletins. nothing was done 3. both rear springs broke on their own. no accident. car was ... Read more

Incident date: Dec 13, 2024

Incident date: Jul 1, 2024

The contact owns a 2016 Kia Sorento. The contact stated that either while driving or while parked, the body control module failed to respond as designed while depressing the brake pedal. The vehicle was taking to an independent mechanic where it was diagnosed that the body control module needed to b... Read more

Incident date: Nov 5, 2024

What component or system failed or malfunctioned, and is it available for inspection upon request? The low-beam headlight system has failed due to severe, progressive dimming that has rendered it nearly unusable at night. This component poses a clear safety hazard and is available for immediate insp... Read more

Incident date: Nov 5, 2024

Failing Brake Actuator Assembly. This is known issue by Toyota and they issued a brief warranty repair program, but have since stopped and refuse to fix the issue or provide assistance.

Incident date: Oct 8, 2024

See attached document for complaint.

Incident date: Oct 8, 2024

Continues to give false alerts even on single lane roads or will not detect vehicles at all. Intermittent issue but happens frequently. Both mirror but mostly passenger side. Becoming safety issue by not knowing if something is there or not. It flashes and alerts me aggressively when it thinks s... Read more

Incident date: Oct 31, 2024

Front Suspension (shock Absorber) uneven wear and bouncy, some vibration on the steering wheel at about 30k miles, on highway exit round about circle, the vehicle swerves left or right. very unsafe. long story short, drop it off at the dealership Lexus of Pembroke Pines FL, they said the issue was m... Read more

Incident date: Oct 31, 2024

The software for the car was showing multiple errors in the service page saying the disk space for the car was full. As a result, the car had severe lag issues and the screen completely shut down multiple times while driving on the highway. There were no user warnings and I only knew about the servi... Read more

Incident date: Oct 7, 2024

The NH-788P White Orchid Pearl Paint that was given an extended warranty due to a "paint peeling problem" on the Fit and HR-V models is now affecting Civics. I currently own a 2017 Civic Hatchback with the same paint, from the same country of manufacturing origin, within the same time frame, and wa... Read more

Incident date: Sep 10, 2024

Power steering locked up while driving. Upon investigation discovered EPS had went out and found there was a current recall on the vehicle but not my specific Vin.

Incident date: Aug 2, 2024

Our brand new 2024 Winnebago Revel was smoking/caught fire from the lithium house battery while driving from Washington state to Alaska. The incident occurred right before US customs on the highway to Alaska. House power failed while driving so we pulled over to diagnose the issue, when attempting t... Read more

Fire

Incident date: Jul 11, 2024

It is hard to explain to people and some people might not fully understand what they are even feeling if they are not in tune to how the steering system works normally vs with some type of assist. I don't use the lane keeping assist (button on steering wheel) because it is not comfortable for me whe... Read more

Incident date: Jun 20, 2024

On a recent trip on a highway on our 2017 Chevy Volt, the Exhaust Gas Recirculation [EGR] failed and caused "low propulsion" errors. We ended up with a surprise bill of more than a thousand dollars to replace the EGR cooler assembly, but the problem was not resolved. The dealership then said we need... Read more

Incident date: Jun 20, 2024

Gps, is a road safety issue because people don't know where they are going. It's easy to get lost, why? Because it doesn't make sense. Even if I tell someone, Paul st. Is right beside Henry st. , they won't know where it is until I say: there's a specific restaurant at the corner. Kids should be ... Read more

Incident date: May 9, 2024

I was driving my van which I have had nothing but trouble with this dodge caravan, go to turn at the intersection and it just shuts off started right back up but starting to turn and it just shut off. Happened twice now, had the battery checked and every thing else seemed good just didn’t know why... Read more

Incident date: Apr 26, 2024

On February 27 2024 I had spend 2300 dollars on car repairs see enclosed then on April 11 2024 while backing out of my driveway, I experienced a sudden acceleration of my vehicle which led to body damage to my car yet Toyota after inspection says that now the car system works perfectly. Prior to thi... Read more

Crash 1 injured

Incident date: Jan 1, 2024

WARNING LIGHTS COMES ON AND THE CAR SLOWS DOWN

Incident date: Feb 24, 2024

The electrical system malfunctions repeatedly. The volume on the navigation will set to maximum by itself. This is alarming and poses a safety risk. It also randomly texts people detailed location information of the driver. This is a safety risk for minors and people in abusive relationships or with... Read more

Incident date: Feb 26, 2024

The contact owned a 2017 Toyota RAV4. The contact stated that while his friend was driving at an undisclosed speed, a collision occurred ahead of her, and she was unable to avoid colliding with the rear end of another passenger vehicle. As a result, the engine compartment burst into flames, engulfin... Read more

Crash Fire

Incident date: Mar 3, 2024

The contact owns a 2018 Honda CR-V. The contact stated that while operating the vehicle, the "Brake System", "Collision Mitigation System", "Road Departure Mitigation", "Adaptive Cruise Control" and the "Lane Keeping Assist" massages remained displayed along with an audible alarm. The cause of the f... Read more

Incident date: Dec 8, 2023

A few years ago, my 2016 Hyundai Elantra hatch stopped opening. The hatch lever next to the drivers seat as well as the key fob button stopped working. I know there was a trunk latch recall number 208 from Oct. 2021. Hyundai told me there’s nothing I can do about it. I haven’t been able to get i... Read more

Incident date: Dec 8, 2023

Showing 50 of 215 complaints.

EPA Fuel Economy — 2013 MERCEDES-BENZ E350

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive)	19.0	29.0	23.0	Premium	$3,550
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive)	20.0	29.0	23.0	Premium	$3,550
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive)	20.0	29.0	23.0	Premium or E85	$3,550

CO2 Emissions: 391.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2013 MERCEDES-BENZ E350

123 manufacturer communications from 97 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	23
060000 ENGINE AND ENGINE COOLING	9
350000 EQUIPMENT	8
160000 STRUCTURE	7
118000 ELECTRICAL SYSTEM:SOFTWARE	6
010000 STEERING	5
100000 POWER TRAIN	5
220000 SEATS	5

160000 STRUCTURE

As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg

162000 STRUCTURE:BODY

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

110000 ELECTRICAL SYSTEM

The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st

350000 EQUIPMENT

160000 STRUCTURE

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the a??Burl

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) vehicles listed below, the particulate matter (a??PMa??) sensor could potentially fail and consequently activat

080000 FUEL SYSTEM, DIESEL

060000 ENGINE AND ENGINE COOLING

Mercedes-Benz USA, LLC (a??MBUSAa??) is modifying the emission control system on certain diesel vehicles. The Emission Modification for MY13 E350 BlueTEC (W212) vehicles has been approved by EPA and CARB, and is now ready for installation

080000 FUEL SYSTEM, DIESEL

110000 ELECTRICAL SYSTEM

Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed

110000 ELECTRICAL SYSTEM

Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

030000 SERVICE BRAKES, HYDRAULIC

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

110000 ELECTRICAL SYSTEM

Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)

270000 LANE DEPARTURE

Engine diagnosis warning lamp activated - Fault code P012800

110000 ELECTRICAL SYSTEM

AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che

350000 EQUIPMENT

120000 LIGHTING (PWS)

350000 EQUIPMENT

118000 ELECTRICAL SYSTEM:SOFTWARE

Update engine electronics (ME-SFI) control unit software

060000 ENGINE (PWS)

Update engine electronics (ME-SFI) control unit software

150000 SEAT BELTS

Seat belt extender toothed rack sluggish or makes noises

020000 SUSPENSION

Display of suspension setting in head unit implausible

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

Display of suspension setting in head unit implausible

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Liftgate intermittently does not open fully

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

No/poor radio reception in AM frequency range.

061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Ticking or pulsing noise from high-pressure pump and/or fuel injectors.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.

980000 UNKNOWN OR OTHER

Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Traffic information service and posibly the voice control, nonfunctional after navigation software update.

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

"Anti-theft protection activated".

980000 UNKNOWN OR OTHER

Gasket may settle causing a slight oil leak.

061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

Gasket may settle causing a slight oil leak.

140000 AIR BAGS

Recall Campaign announcement for Takata driver airbags.

060000 ENGINE (PWS)

Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"

110000 ELECTRICAL SYSTEM

Vehicle cannot be unlocked (CL), engine does not start - 12V starter battery discharged

060000 ENGINE (PWS)

Vehicle cannot be unlocked (CL), engine does not start - 12V starter battery discharged

353000 EQUIPMENT:ELECTRICAL

iPhone mobile phone: Various complaints after software update to iOS8

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

XENTRY (MERCEDES): COMBINATION OF FAULT CODES P060C00 AND/OR P060600, CAUSING VARIOUS TRANSMISSION SYMPTOMS DUE TO CENTRAL PROCESSING UNIT, SOFTWARE INDUCED INTERNAL CONTROL UNIT FAULT IS DETECTED. MODEL 212.098, 212.298, 212. 095, 212.19

220000 SEATS

The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.

100000 POWER TRAIN

Various transmission complaints in combination with the fault code P060C00 and/or P060600. With fault code P060C00 the symptoms may include the transmission switching to limp-home mode and in some case there may be a display message (assi

220000 SEATS

Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjus

220000 SEATS

Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.

010000 STEERING

XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

160000 STRUCTURE

AIRCAP functions excessively

070000 FUEL SYSTEM, GASOLINE

Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Sloshing noises from area of rocker panels/ longitudinal members on left and right.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Air conditioning intermittently does not cool.

060000 ENGINE AND ENGINE COOLING

The engine diagnosis warning lamp - check engine lamp (CEL) is active. One or more of the faults relating to the throttle valve actuator (M16/6) listed under 'Control unit / Fault' is/are stored in the engine control unit (N3/10).

350000 EQUIPMENT

Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.

114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

XENTRY (MERCEDES): THE FUSE AND RELAY BOXES (SRB) IN ENGINE COMPARTMENT OR REAR COMPARTMENT HAS A MALFUNCTION AND DISRUPTIONS TO COMMUNICATION PATHS CAUSING A NO START IN VEHICLE. MODEL 2012-2013 204, 207, 212, 218, 231, 246, 176, 117, 1

100000 POWER TRAIN

The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)

010000 STEERING

Creaking noise when making vertical or longitudinal adjustment to electrical steering column

110000 ELECTRICAL SYSTEM

Battery discharged, vehicle does not start.

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The 360? camera cannot be calibrated.

110000 ELECTRICAL SYSTEM

Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).

270000 LANE DEPARTURE

Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).

010000 STEERING

Surface damage on steering wheel trim

010000 STEERING

Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code

110000 ELECTRICAL SYSTEM

XENTRY (MERCEDES): THE SIDE MARKERS CONTINUOUSLY LIGHTS UP, DUE TO DAMAGED ESD OF DRIVER CIRCUITRY SIDE MARKER OUTPUT. *PE

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

353000 EQUIPMENT:ELECTRICAL

This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon

060000 ENGINE AND ENGINE COOLING

Traces of oil in area of oil cooler (inner V) on engine 642

110000 ELECTRICAL SYSTEM

The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700

350000 EQUIPMENT

Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"

118000 ELECTRICAL SYSTEM:SOFTWARE

MERCEDES: SOFTWARE FAILS TO CORRESPOND, ON SOME VEHICLES, TO CURRENT PRODUCTION CONFIGURATION. MODEL 2013 166 (ML), X166 (GL), 204 (C), X204 (GLK), 207 (E-COUPE), 212 (E), 218 (CLS), 231 (SL). *PE

110000 ELECTRICAL SYSTEM

This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal

020000 SUSPENSION

Creaking/squeaking noises from the front axle when steering

110000 ELECTRICAL SYSTEM

The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 ha

021244 SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE

XENTRY (MERCEDES): WITH STEERING AT FULL LOCK, NOISE CAN BE HEARD, LIKE KNOCKING AND/OR CREAKING, COMING FROM AREA OF FRONT AXLE WHEN MANEUVERING. MODELS 203 (C240, 320, 32, 230), 171 (SLK350, 55, 280), 209 (CLK 320, 500, 55, 63), 204 (C3

123000 EXTERIOR LIGHTING:TAIL LIGHTS

XENTRY (MERCEDES): MOISTURE IS ENTERING TRUNK OF VEHICLE DUE TO FAILURE OF SEAM SEAL, OF LEFT REAR TAIL LAMP, NOT MEETING THE REQUIRED SPECIFICATION. MODEL 2013 207 (E COUPE). *PE

110000 ELECTRICAL SYSTEM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software update of COMAND Online control unit.

118000 ELECTRICAL SYSTEM:SOFTWARE

Mobile phone cotacts are not transferred completely.

118000 ELECTRICAL SYSTEM:SOFTWARE

"Metadata loss- Please reimport all media data".

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the display remains dark.

100000 POWER TRAIN

FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce

100000 POWER TRAIN

Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F0

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

No/poor radio reception in AM frequency range.

110000 ELECTRICAL SYSTEM

The side air vents in the instrument panel may be reflected in the side windows in sunlight

010000 STEERING

Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).

060000 ENGINE AND ENGINE COOLING

Engine rattling noise after engine start for several seconds

110000 ELECTRICAL SYSTEM

Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.

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MERCEDES-BENZ E350 — All Years Overview

Complete safety history for the MERCEDES-BENZ E350 across all model years (2006–2016).

58 Total Recalls

2,671 Total Complaints

0 Investigations

150 Reported Crashes

84 Reported Fires

3 Reported Deaths

MERCEDES-BENZ E350 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2017	0	11	View
2016	5	72	View
2015	6	40	View
2014	8	368	View
2013 (current)	6	215
2012	7	259	View
2011	5	263	View
2010	4	229	View
2009	4	76	View
2008	4	220	View
2007	5	398	View
2006	4	482	View
2005	0	17	View
2004	0	11	View
2003	0	10	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2013 MERCEDES-BENZ E350

Complaint Statistics

Top Reported Components

EPA Fuel Economy — 2013 MERCEDES-BENZ E350

Technical Service Bulletins — 2013 MERCEDES-BENZ E350

Most Affected Components

MERCEDES-BENZ E350 — All Years Overview

MERCEDES-BENZ E350 — Year by Year

Other MERCEDES-BENZ Models