2011 MERCEDES-BENZ E350

7 recalls — 263 complaints — 111 TSBs

21V638000 Aug 13, 2021
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
205 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V638000 Aug 13, 2021
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
205 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
19V010000 Jan 9, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
288,779 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
19V010000 Jan 9, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
288,779 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
16V363000 May 26, 2016
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever regi... Read more
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
258,163 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
16V081000 Feb 11, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Mati... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-637... Read more
711,159 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.
12V557000 Dec 3, 2012
FUEL SYSTEM, GASOLINE
Defect Description
Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel... Read more
Consequence
If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
Remedy
Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
5,800 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

263 total complaints 14 crashes 2 fires 12 injuries

Top Reported Components

ComponentComplaints
AIR BAGS107
FUEL/PROPULSION SYSTEM28
UNKNOWN OR OTHER18
SUSPENSION16
ENGINE13
SERVICE BRAKES13
STRUCTURE:BODY11
STEERING11
POWER TRAIN6
WHEELS5
SERVICE BRAKES Dec 30, 2025
Incident date: Dec 29, 2025
Dealer notes: Replace rear brake lines, found to be rusty recommend replacement with rear subframe replacement. This is a very well known issue and is not covered under recall from manufacturer. It will cost $3200 for brake line repair alone, not including the subframe. This is an extreme safety haz... Read more
SERVICE BRAKES Sep 26, 2025
Incident date: Sep 18, 2025
Subject: Safety Concern – Mercedes-Benz E350 4MATIC (2011) Subframe and Brake Line Rust Dear [Mercedes-Benz Customer Care / NHTSA], I am writing to report a serious safety concern regarding my 2011 Mercedes-Benz E350 4MATIC. Recently, I brought my vehicle in for recall service, and during the i... Read more
STEERING Sep 26, 2025
Incident date: Sep 18, 2025
Subject: Safety Concern – Mercedes-Benz E350 4MATIC (2011) Subframe and Brake Line Rust Dear [Mercedes-Benz Customer Care / NHTSA], I am writing to report a serious safety concern regarding my 2011 Mercedes-Benz E350 4MATIC. Recently, I brought my vehicle in for recall service, and during the i... Read more
SUSPENSION Sep 22, 2025
Incident date: Sep 22, 2025
Rear crossmember or ( rear subframe frame ) rust and It broke due to corrosion
SERVICE BRAKES Aug 29, 2025
Incident date: Aug 28, 2025
Brake lines have completely rusted through. Car had additional rust issues on the subframe which Mercedes admitted and replaced as part of an extended warranty . When that was repaired they never mentioned the brakes. Now 3 months later the brake lines rusted completely through … seems both su... Read more
ENGINE Aug 27, 2025
Incident date: Aug 25, 2025
Brake lines rust and corrode at the plastic support clips. Brake lines are not made from quality materials. Suffrage also corroded. Suffrage was changed by dealer though when vehicle was returned the Brake lines were broken. Car entered Suffrage service with brake lines intact, rusted i wouldn't dou... Read more
SERVICE BRAKES Aug 27, 2025
Incident date: Aug 25, 2025
Brake lines rust and corrode at the plastic support clips. Brake lines are not made from quality materials. Suffrage also corroded. Suffrage was changed by dealer though when vehicle was returned the Brake lines were broken. Car entered Suffrage service with brake lines intact, rusted i wouldn't dou... Read more
FUEL/PROPULSION SYSTEM Jul 24, 2025
Incident date: Jul 24, 2025
A gasoline smells fills the cabin and the outside surrounding area the vehicle continually to the point making anyone surrounding the vehicle and or sitting in the front and back seats physically sick. The gasoline smells omits continually from the backseat and or trunk area no matter the amount of ... Read more
AIR BAGS Jul 7, 2025
Incident date: Jul 7, 2025
The contact owns a 2011 Mercedes-Benz E350. The contact stated that while starting the vehicle, the SRS Malfunction message was displayed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Ho... Read more
SUSPENSION Apr 4, 2025
Incident date: Apr 3, 2025
This vehicle, with 115,000 miles has been discovered to have had the brackets in the subframe for BOTH rear lateral arms rust through and are broken causing a $5,000 repair estimate. The mechanic who found this (42 years as a mechanic) said he has never seen anything like it. This is a car where ... Read more
SERVICE BRAKES Mar 12, 2025
Incident date: Aug 15, 2024
Rear brake lines are known to corrode. Had to get my line replaced at 78xxx miles. This is a common problem for the w212 Mercedes, along with the rear sub-frame rusting away. If the brake lines bursted when I was driving, I could of lost my life.
WHEELS Dec 16, 2024
Incident date: Jul 10, 2024
Broken rear sub frame.
SUSPENSION Dec 16, 2024
Incident date: Jul 10, 2024
Broken rear sub frame.
UNKNOWN OR OTHER Dec 16, 2024
Incident date: Jul 10, 2024
Broken rear sub frame.
FUEL SYSTEM, GASOLINE Nov 14, 2024
Incident date: Dec 21, 2022
The contact owns a 2011 Mercedes-Benz E350. The contact stated that on multiple occasions when fuel was administered into the vehicle, he observed a strong fuel odor in the cabin. The vehicle was taken to the residence and parked. The contact stated that as he came out to inspect the vehicle he obse... Read more
SERVICE BRAKES Oct 7, 2024
Incident date: Oct 7, 2024
The known Subframe rust recall issue has caused the brake lines to rust and mercedes in St Louis wont cover the expense to fix this known extra problem. They want $2200.00 to fix the brakes that other dealers would charge half for. They want to escape this problem and I just want this fixed at the... Read more
SUSPENSION Aug 27, 2024
Incident date: Aug 21, 2024
Driving on interstate, hit the brakes and noticed the car was swaying hard to the left. After that it progressively got worse. When hitting even the smallest bump or braking I heard a metal on metal ‘thunk’ sound. My daughters were in the car and it was frightening. Upon further inspection by ... Read more
SUSPENSION Aug 18, 2024
Incident date: Aug 17, 2024
Rear subframe rusted and broken apart.
STRUCTURE:BODY Aug 18, 2024
Incident date: Aug 17, 2024
Rear subframe rusted and broken apart.
POWER TRAIN Aug 6, 2024
Incident date: Jul 18, 2024
The contact owns a 2011 Mercedes-Benz E-350. The contact stated while driving at various speeds, the steering wheel would occasionally become difficult to maneuver. The contact stated the power steering fluid was previously refilled. The air bag warning light was illuminated intermittently. Addition... Read more
AIR BAGS Jun 25, 2024
Incident date: Jun 25, 2024
The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA Campaign Number: 16V081000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and another dealer, Mercedes-Benz of Sacramento (1810 Howe Ave, Sacramento, CA 95825) were c... Read more
SERVICE BRAKES May 20, 2024
Incident date: May 15, 2023
I bought my vehicle to the Mercedes dealership to get the rear subframe replaced under extended warranty due to it being rusted and broken from the rear suspension attachment points. While the Mercedes technician had the subframe removed he noted that the rear brake lines which are routed under the... Read more
FUEL/PROPULSION SYSTEM Jan 19, 2024
Incident date: Jan 2, 2024
With less than 40,000 miles on the odometer, I noticed a gas smell both inside the car and outside. I was able to access the fuel filter assembly on the top of the gas tank and found it had a substantial leak resulting in a puddle of fuel on the assembly. The car has never been in a wreck on had a... Read more
ELECTRICAL SYSTEM Dec 26, 2023
Incident date: Oct 19, 2022
The passenger front air bag malfunction,the passenger seat head rest deployed and And malfunction with any incident,the driver air bag is light on malfunction.after I took it to the dealership radio stop working no audio
AIR BAGS Dec 26, 2023
Incident date: Oct 19, 2022
The passenger front air bag malfunction,the passenger seat head rest deployed and And malfunction with any incident,the driver air bag is light on malfunction.after I took it to the dealership radio stop working no audio
STEERING Dec 13, 2023
Incident date: Dec 13, 2023
While driving at approximately 55mph on the highway, I was required to brake for a merging vehicle who decided to make a lane change at the last second. I used my breaks, and my car did not break correctly. Instead, the car pulled the the right and locked up, it felt as though I had lost control of... Read more
SUSPENSION Dec 13, 2023
Incident date: Dec 13, 2023
While driving at approximately 55mph on the highway, I was required to brake for a merging vehicle who decided to make a lane change at the last second. I used my breaks, and my car did not break correctly. Instead, the car pulled the the right and locked up, it felt as though I had lost control of... Read more
STRUCTURE:BODY Oct 13, 2023
Incident date: Aug 14, 2022
The sunroof detached and the water from the rain leaked through the faulty sunroof into the interior doors, floorboard and dashboard. This happened to both the passenger side and the driver side. It was repaired out of pocket because of the hazard and lack of dealership accountability. Because the d... Read more
FUEL/PROPULSION SYSTEM Oct 9, 2023
Incident date: Oct 9, 2023
There is a strong odor of gasoline inside the passenger compartment and around the outside of the vehicle when the gas tank is filled. A previous maintenance code of 0456 was triggered. Several repairs have been done to try and solve this problem, but the issue still remains. There is currently n... Read more
SERVICE BRAKES Jul 27, 2023
Incident date: Jul 25, 2023
Bake line rusted through and drained brake fluid. Dashboard lit up bright red with a warning not to drive the car. Brake failure, spongy brake.
FUEL/PROPULSION SYSTEM Jul 18, 2023
Incident date: Jul 18, 2023
Purchased vehicle May 22, 2023 at Direct Auto Sales of Orlando, Florida. Approximately two and a half weeks later the subframe broke away from the support arm rendering the vehicle in an inoperable and unsafe condition. A local mechanic said this vehicle should not have been driven. He said we could... Read more
POWER TRAIN Jul 18, 2023
Incident date: Jul 18, 2023
Purchased vehicle May 22, 2023 at Direct Auto Sales of Orlando, Florida. Approximately two and a half weeks later the subframe broke away from the support arm rendering the vehicle in an inoperable and unsafe condition. A local mechanic said this vehicle should not have been driven. He said we could... Read more
SUSPENSION Jul 18, 2023
Incident date: Jul 18, 2023
Purchased vehicle May 22, 2023 at Direct Auto Sales of Orlando, Florida. Approximately two and a half weeks later the subframe broke away from the support arm rendering the vehicle in an inoperable and unsafe condition. A local mechanic said this vehicle should not have been driven. He said we could... Read more
FUEL SYSTEM, GASOLINE Jul 11, 2023
Incident date: Jul 1, 2023
The contact owns a 2011 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, a strong fuel odor was detected. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the fai... Read more
STEERING Apr 12, 2023
Incident date: Jan 9, 2023
The contact owns a 2011 Mercedes-Benz E350. The contact stated while driving approximately 5 MPH and making a left turn from a traffic light the power steering failed to perform as needed. The contact stated that extra effort was needed to turn the steering wheel. The contact drove the vehicle to a ... Read more
FUEL/PROPULSION SYSTEM Apr 6, 2023
Incident date: Apr 6, 2023
On October 6, 2021 I took my vehicle to Mercedes Benz of Stevens Creek because ewhen I filled my gas tank there was a very strong smell of gasoline inside the car and in the garage. The service department found the passenger side fuel sender upper cover leaking. The same situation is occuring pres... Read more
AIR BAGS Mar 21, 2023
Incident date: Feb 17, 2023
The contact owned a 2011 Mercedes-Benz E350. The contact stated while stopped at an intersection preparing to make a left turn, the vehicle crashed into the front driver's side and part of the driver's side front fender by another vehicle that had run a red light. The vehicle had severe crumpling of... Read more
Crash 1 injured
SUSPENSION:SUBFRAME/MOUNTING BRACKET Feb 28, 2023
Incident date: Feb 28, 2023
2011 MERCEDES BENZ E 350. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE TO ROTTED SUBFRAME ON VEHICLE.
FUEL/PROPULSION SYSTEM Feb 23, 2023
Incident date: Feb 5, 2023
I just recently discovered that after filling my car with gas, there is a strong odor of gas filled in the garage for over 24hours. When I googled the issue, I discovered that NHTSA did confirm issues with Mercedes E350 from 2003-2009. However, I have also discovered that several owners outside of... Read more
UNKNOWN OR OTHER Feb 21, 2023
Incident date: Feb 21, 2023
Both headrests have now exploded in this car. I see there have been class actions lawsuits filed but Mercedes got these dismissed. There is a cheap plastic piece that holds the headrest in place which just explodes without any impact or accident. "The Mercedes class action lawsuit was filed by four... Read more
FUEL/PROPULSION SYSTEM Feb 17, 2023
Incident date: Feb 16, 2023
Power steering is makes winding noise and very wobbly Wood grain interior is turning white Emissions problems
STEERING Feb 17, 2023
Incident date: Feb 16, 2023
Power steering is makes winding noise and very wobbly Wood grain interior is turning white Emissions problems
STRUCTURE:BODY Feb 17, 2023
Incident date: Feb 16, 2023
Power steering is makes winding noise and very wobbly Wood grain interior is turning white Emissions problems
SERVICE BRAKES Feb 10, 2023
Incident date: Feb 5, 2023
The rear subframe has prematurely rusted. It had a shear failure at speed on the highway when I applied the brakes. The rear end of the car swerved, almost causing me to crash. I did manage to decelerate the car in a controlled fashion. I did not know the rear subframe failed at the time. This was c... Read more
SUSPENSION Feb 10, 2023
Incident date: Feb 5, 2023
The rear subframe has prematurely rusted. It had a shear failure at speed on the highway when I applied the brakes. The rear end of the car swerved, almost causing me to crash. I did manage to decelerate the car in a controlled fashion. I did not know the rear subframe failed at the time. This was c... Read more
UNKNOWN OR OTHER Jan 26, 2023
Incident date: Jan 25, 2023
Rear subframe corrosion causing rear subframe failure/rusting which is a huge hazard. Mercedes Benz in several countries have recalled the rear subframe and are replacing free of charge. Mercedes Benz USA is not acknowledging this recall, it is a major issue and thousands are impacted.
UNKNOWN OR OTHER Jan 26, 2023
Incident date: Jan 25, 2023
Rear subframe corrosion/damage leading to rust/holes and unsafe driving. This issue can cause the bottom of the vehicle to collapse. Mercedes Benz across many countries acknowledge this as a recall and repairs free of charge except USA. USA should acknowledge this defect as well.
UNKNOWN OR OTHER Jan 23, 2023
Incident date: Nov 11, 2022
Rear subframe is rusting out. I reported about a month or two ago and have not heard back from you.
ELECTRICAL SYSTEM Jan 18, 2023
Incident date: Jan 18, 2023
I noticed about to 6 months or less that my car would shut off or stall after starting ignition and also hearing water sloshing behind the dashboard and the radio does not work and the rear camera goes on/off which is safety hazard, and the Engine symbol remain lighted up even after checking all com... Read more
FUEL/PROPULSION SYSTEM Jan 18, 2023
Incident date: Jan 18, 2023
I noticed about to 6 months or less that my car would shut off or stall after starting ignition and also hearing water sloshing behind the dashboard and the radio does not work and the rear camera goes on/off which is safety hazard, and the Engine symbol remain lighted up even after checking all com... Read more

Showing 50 of 263 complaints.

EPA Fuel Economy — 2011 MERCEDES-BENZ E350

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive) 17.0 25.0 20.0 Premium $3,450

CO2 Emissions: 444.4 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2011 MERCEDES-BENZ E350

111 manufacturer communications from 92 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM19
350000 EQUIPMENT7
118000 ELECTRICAL SYSTEM:SOFTWARE6
100000 POWER TRAIN6
060000 ENGINE AND ENGINE COOLING6
010000 STEERING6
160000 STRUCTURE6
220000 SEATS4
NCU - 24240304 Mar 12, 2024
160000 STRUCTURE
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
NCU - 24240304 Mar 12, 2024
162000 STRUCTURE:BODY
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
LI91.18-P-077075 Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
ELW-Fuel Filter Nov 3, 2023
070000 FUEL SYSTEM, GASOLINE
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (??A?A?MBUSA??A?A?) is extending the warranty coverage on the fuel filter unit for Part
ELW-Fuel Filter Nov 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (??A?A?MBUSA??A?A?) is extending the warranty coverage on the fuel filter unit for Part
LI82.85-P-076799 Aug 18, 2023
110000 ELECTRICAL SYSTEM
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
LI82.85-P-076799 Aug 18, 2023
350000 EQUIPMENT
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
BurlWalnutUpdate Apr 28, 2023
160000 STRUCTURE
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the a??Burl
CL-ELWSubframe Mar 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe Mar 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe Mar 10, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe Feb 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega
ELW-BurlWalnut Jan 25, 2023
160000 STRUCTURE
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the a??Burl
NCU-2020050028 Apr 7, 2022
060000 ENGINE AND ENGINE COOLING
Mercedes-Benz USA, LLC (a??MBUSAa??) is modifying the emission control system on certain diesel vehicles. The Emission Modification for MY11-12 E350 BlueTEC (W212) vehicles has been approved by EPA and CARB, and is now ready for installat
NCU-2020050028 Apr 7, 2022
080000 FUEL SYSTEM, DIESEL
Mercedes-Benz USA, LLC (a??MBUSAa??) is modifying the emission control system on certain diesel vehicles. The Emission Modification for MY11-12 E350 BlueTEC (W212) vehicles has been approved by EPA and CARB, and is now ready for installat
LI68.05-P-060306 Jan 27, 2022
110000 ELECTRICAL SYSTEM
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed
LI68.05-P-060307 Jan 9, 2022
110000 ELECTRICAL SYSTEM
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
LI54.30-P-072145 Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145 Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI42.47-P-067502 Dec 9, 2020
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI42.47-P-067502 Dec 9, 2020
030000 SERVICE BRAKES, HYDRAULIC
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI54.65-P-072065 Dec 9, 2020
110000 ELECTRICAL SYSTEM
Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)
LI27.50-P-071658 Sep 30, 2020
100000 POWER TRAIN
Harsh engagement when changing gear range from P to D or R
LI27.50-P-049281 Sep 22, 2020
103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Harsh engagement when changing gear range from P to D
LI32.22-P-071495 Jul 20, 2020
110000 ELECTRICAL SYSTEM
AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster
LI82.10-P-064766 Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766 Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766 Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI91 45-P-066075 Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI54 30-P-068430 Jul 19, 2018
020000 SUSPENSION
Display of suspension setting in head unit implausible
LI54 30-P-068430 Jul 19, 2018
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Display of suspension setting in head unit implausible
LI72 20-P-068322 Jul 2, 2018
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Liftgate intermittently does not open fully
LI8260P0568903 Nov 15, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
No/poor radio reception in AM frequency range.
LI0702P0547173 Nov 14, 2016
061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
LI8285P0647651 Aug 25, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Traffic information service and posibly the voice control, nonfunctional after navigation software update.
LI8285P0581859 Aug 16, 2016
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
"Anti-theft protection activated".
LI1830P0597123 Aug 5, 2016
980000 UNKNOWN OR OTHER
Gasket may settle causing a slight oil leak.
LI1830P0597123 Aug 5, 2016
061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Gasket may settle causing a slight oil leak.
TakataRecall Feb 26, 2016
140000 AIR BAGS
Additional information around the recent recall announcement affecting approximately 705,983 Mercedes-Benz passenger vehicles involving Takata driver-side airbags containing PSDl-5 type inflators
RecallUpdate Feb 11, 2016
140000 AIR BAGS
Recall Campaign announcement for Takata driver airbags.
LI07.08-P-060993 Mar 25, 2015
060000 ENGINE (PWS)
Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
LI82.70-P-060004 Oct 14, 2014
353000 EQUIPMENT:ELECTRICAL
iPhone mobile phone: Various complaints after software update to iOS8
LI-27-19P056458 Jul 24, 2014
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
XENTRY (MERCEDES): COMBINATION OF FAULT CODES P060C00 AND/OR P060600, CAUSING VARIOUS TRANSMISSION SYMPTOMS DUE TO CENTRAL PROCESSING UNIT, SOFTWARE INDUCED INTERNAL CONTROL UNIT FAULT IS DETECTED. MODEL 212.098, 212.298, 212. 095, 212.19
LI27.19-P-056458 Jul 10, 2014
100000 POWER TRAIN
Various transmission complaints in combination with the fault code P060C00 and/or P060600. With fault code P060C00 the symptoms may include the transmission switching to limp-home mode and in some case there may be a display message (assi
LI91.10-P-059373 Jul 10, 2014
220000 SEATS
Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjus
LI91.25-P-059380 Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI46-35P059241 Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241 Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI65.00-P-059054 May 19, 2014
160000 STRUCTURE
AIRCAP functions excessively
LI63.30-P-058687 Mar 13, 2014
060000 ENGINE AND ENGINE COOLING
Sloshing noises from area of rocker panels/ longitudinal members on left and right.
LI83.00-P-058688 Mar 10, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Air conditioning intermittently does not cool.
LI54.18-P-058597 Mar 4, 2014
060000 ENGINE AND ENGINE COOLING
The engine diagnosis warning lamp - check engine lamp (CEL) is active. One or more of the faults relating to the throttle valve actuator (M16/6) listed under 'Control unit / Fault' is/are stored in the engine control unit (N3/10).
LI82.85-P-058582 Mar 3, 2014
350000 EQUIPMENT
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
LI54.15-P-057373 Feb 28, 2014
100000 POWER TRAIN
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.15-P-057373 Feb 28, 2014
110000 ELECTRICAL SYSTEM
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI35.30-P-058566 Feb 25, 2014
100000 POWER TRAIN
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
LI46.15-P-058505 Feb 25, 2014
010000 STEERING
Creaking noise when making vertical or longitudinal adjustment to electrical steering column
LI54.10-P-054089 Feb 25, 2014
110000 ELECTRICAL SYSTEM
Battery discharged, vehicle does not start.
LI54.65-P-058568 Feb 25, 2014
284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The 360? camera cannot be calibrated.
LI30.30-P-057139 Feb 18, 2014
110000 ELECTRICAL SYSTEM
Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).
LI30.30-P-057139 Feb 18, 2014
270000 LANE DEPARTURE
Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).
LI46.10-P-057961 Feb 18, 2014
010000 STEERING
Surface damage on steering wheel trim
LI46.35-P-058063 Feb 18, 2014
010000 STEERING
Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code
LI49.20-P-056353 Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
C1A140101 Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI54.25-P-056472 Feb 10, 2014
110000 ELECTRICAL SYSTEM
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
LI14.20-P-052079 Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
GI88.40-P-057430 Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
S-SC- 2013090008 Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
LI32.25-P-051645 Jan 31, 2014
020000 SUSPENSION
Creaking/squeaking noises from the front axle when steering
LI54.65-P-058105 Dec 12, 2013
110000 ELECTRICAL SYSTEM
The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 ha
LI33-15-P047471 Dec 4, 2013
021244 SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
XENTRY (MERCEDES): WITH STEERING AT FULL LOCK, NOISE CAN BE HEARD, LIKE KNOCKING AND/OR CREAKING, COMING FROM AREA OF FRONT AXLE WHEN MANEUVERING. MODELS 203 (C240, 320, 32, 230), 171 (SLK350, 55, 280), 209 (CLK 320, 500, 55, 63), 204 (C3
LI8270P056963 Aug 21, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Software update of COMAND Online control unit.
LI-47-40-P053871 Aug 13, 2013
060000 ENGINE (PWS)
XENTRY (MERCEDES): CHECK ENGINE LIGHT (CEL) IS ACTIVATED; STORED IN ENGINE CONTROL UNIT IS VERY FINE LEAK. AUTOMATIC FUEL TANK LEAK TEST SOFTWARE IS SENSITIVE AND CAN PRODUCES AN ERRONEOUS DIAGNOSIS. MODELS 204, 212, 218, 221, 216,AND 166
LI8270P055572 Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI8285P053927 Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
"Metadata loss- Please reimport all media data".
LI8285P055695 Aug 5, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the display remains dark.
SB-2013010009 Aug 1, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES: DUE TO NON CORRESPONDING TO CURRENT PRODUCTION CONFIGURATION, ON SOME VEHICLES, MANUFACTURER HAS UPDATED THE SOFT TOP CONTROL MODULE SOFTWARE. MODEL 2011-2012 E350, 550. *PE
LI27.20-P-055758 Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
LI27.50-P-056467 Jul 26, 2013
100000 POWER TRAIN
Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F0
LI8260P056890 Jul 25, 2013
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
No/poor radio reception in AM frequency range.
LI83.10-P-049809 Jul 22, 2013
110000 ELECTRICAL SYSTEM
The side air vents in the instrument panel may be reflected in the side windows in sunlight
LI33.30-P-056665 Jul 18, 2013
010000 STEERING
Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
LI82.95-P-056655 Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI91-45P056629 Jul 10, 2013
150000 SEAT BELTS
XENTRY (MERCEDES): ON SOME VEHICLES, THE SEAT BELT EXTENDER SWITCH FAILS TO OPERATE. MODEL 207. NO MODEL YEARS. *PE
LI91-45P056629 Jul 10, 2013
151000 SEAT BELTS:FRONT
XENTRY (MERCEDES): ON SOME VEHICLES, THE SEAT BELT EXTENDER SWITCH FAILS TO OPERATE. MODEL 207. NO MODEL YEARS. *PE
LI47.40-P-053871 Jul 10, 2013
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
LI91.10-P-054143 Jul 10, 2013
220000 SEATS
1. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional 3. Adjustment is biased to one side, which bends the seat frame
LI91.45-P-056629 Jul 10, 2013
150000 SEAT BELTS
Switch for seat belt extender inoperative.
LI68.10-P-056727 Jul 9, 2013
350000 EQUIPMENT
Glove box squeaks/rattles at top left mounting.
LI82.85-P-055695 Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
P-B-54.10-225d Jul 3, 2013
110000 ELECTRICAL SYSTEM
If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS co
LI8870P056690 Jul 3, 2013
130000 VISIBILITY
Outside mirror fogged.
LI46.35-P-055485 Jun 28, 2013
110000 ELECTRICAL SYSTEM
Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's M
LI27 19-P-056610 Jun 21, 2013
060000 ENGINE AND ENGINE COOLING
Harsh 4-3 and/or 4-5 shifts may be experienced, usually more noticeable with light throttle drivers. No check engine light etc. or related diagnostic fault codes. Adaptation values are usually within specification.
LI27-19-P056151 Apr 24, 2013
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
XENTRY (MERCEDES): ON SOME VEHICLES, SENSORS ARE DELIVERING INCORRECT RPM AND CONTROL UNIT OF TRANSMISSION IS DETECTING OVERSPEEDING, WITH POSSIBLE CAUSE OF SOFTWARE ERROR. MODELS 212. *PE
2013010009 Apr 1, 2013
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2013010009 Apr 1, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI72-10P-055044 Nov 13, 2012
162300 STRUCTURE:BODY:DOOR
MERCEDES (XENTRY): THE INSIDE DOOR HANDLE, ON FRONT DOOR, IS INOPERATIVE DUE TO THE BOWDEN CABLE BECOMING UNHOOKED FROM CLIP AND NEEDS TO BE REPLACED. MODEL 207. NO MODEL YEARS LISTED. *PE

Showing 100 of 111 bulletins.

MERCEDES-BENZ E350 — All Years Overview

Complete safety history for the MERCEDES-BENZ E350 across all model years (2006–2016).

151 Total Recalls
2,658 Total Complaints
0 Investigations
142 Reported Crashes
75 Reported Fires
3 Reported Deaths

MERCEDES-BENZ E350 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2017 0 11 View
2016 6 72 View
2015 7 39 View
2014 11 364 View
2013 8 214 View
2012 10 254 View
2011 (current) 7 263
2010 57 228 View
2009 10 76 View
2008 10 219 View
2007 13 398 View
2006 12 482 View
2005 0 17 View
2004 0 11 View
2003 0 10 View

Other MERCEDES-BENZ Models

Model Recalls Complaints
GLA 250 1,219 416 View
GLC 300 1,143 568 View
GLE 350 1,116 311 View
C 300 1,074 360 View
AMG GLS63 963 12 View
AMG C43 944 74 View
CLA 250 923 130 View
AMG GLC43 920 42 View