2011 MERCEDES-BENZ E350
5 recalls — 263 complaints — 111 TSBs
21V638000 Aug 13, 2021
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
19V010000 Jan 9, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic ... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
16V363000 May 26, 2016
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever regi... Read more
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
16V081000 Feb 11, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Mati... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-637... Read more
12V557000 Dec 3, 2012
FUEL SYSTEM, GASOLINE
Defect Description
Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel... Read more
Consequence
If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
Remedy
Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
Complaint Statistics
263 total complaints
14 crashes 4 fires 11 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 106 |
| FUEL/PROPULSION SYSTEM | 24 |
| ENGINE | 19 |
| UNKNOWN OR OTHER | 16 |
| STRUCTURE:BODY | 12 |
| POWER TRAIN | 11 |
| SERVICE BRAKES | 9 |
| SUSPENSION | 8 |
| STEERING | 8 |
| ELECTRICAL SYSTEM | 7 |
UNKNOWN OR OTHER
Dec 30, 2025
Incident date: Dec 29, 2025
Persistent SiriusXM advertising pop-ups appear on vehicle startup and obstruct normal infotainment operation. This creates driver distraction and requires interaction while driving.
POWER TRAIN
Sep 26, 2025
Incident date: Sep 18, 2025
Transmission issuse, jerking and shuttering. Not going in reverse and then not going in park. Transmission needs replaced now.
ELECTRICAL SYSTEM
Sep 26, 2025
Incident date: Sep 18, 2025
Transmission issuse, jerking and shuttering. Not going in reverse and then not going in park. Transmission needs replaced now.
ELECTRICAL SYSTEM
Sep 22, 2025
Incident date: Sep 22, 2025
Vehicle shut off and put itself in park leaving a stop light. Was hard to restart.
POWER TRAIN
Aug 29, 2025
Incident date: Aug 28, 2025
I was driving my 2012 expedition and suddenly the vehicle went from doing 60 to 40 immediately the tires squealed and threw me into the right lane . This vehicle transmission has a recall for down shifting and power train issues. My vin number does not fit the Recall but my vehicle ha... Read more
POWER TRAIN
Aug 27, 2025
Incident date: Aug 25, 2025
My vehicle displayed a Shift to Park message even though I was already in Park. I could not turn off the engine, I could not lock my car. I had to go back into Drive and then Park mode and wiggle the shifter multiple times to get it to recognize Park and turn off the car. This is now happening alm... Read more
ELECTRICAL SYSTEM
Aug 27, 2025
Incident date: Aug 25, 2025
My vehicle displayed a Shift to Park message even though I was already in Park. I could not turn off the engine, I could not lock my car. I had to go back into Drive and then Park mode and wiggle the shifter multiple times to get it to recognize Park and turn off the car. This is now happening alm... Read more
AIR BAGS
Jul 24, 2025
Incident date: Jul 24, 2025
The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dea... Read more
SEATS
Jul 7, 2025
Incident date: Jul 7, 2025
One day when I went to sit in the front passenger seat a message came on the Driver Information Center displaying, "SERVICE AIR BAG" and then I notice that the indicator light on the dash was displaying the Air Bag warning light, and the rearview mirror was showing that the passenger air bag was off... Read more
AIR BAGS
Apr 4, 2025
Incident date: Apr 3, 2025
The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time ... Read more
AIR BAGS
Mar 12, 2025
Incident date: Aug 15, 2024
The contact owns a 2016 Audi A3. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer who diagnosed that the front passenger’s seat air bag sensor had failed and needed to be replaced. The vehicle was repaired under NHTSA Campaign Number: 21V198000... Read more
ELECTRICAL SYSTEM
Dec 16, 2024
Incident date: Jul 10, 2024
Blue screen with the message "Service Rear Vision System"
UNKNOWN OR OTHER
Dec 16, 2024
Incident date: Jul 10, 2024
Blue screen with the message "Service Rear Vision System"
WHEELS
Dec 16, 2024
Incident date: Jul 10, 2024
Broken rear sub frame.
POWER TRAIN
Nov 14, 2024
Incident date: Dec 21, 2022
The contact owns a 2021 Ford Expedition. The contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal without warning. During one failure, the contact shifted the vehicle from drive(D) to park(P) and the vehicle began to roll backwa... Read more
FUEL/PROPULSION SYSTEM
Oct 7, 2024
Incident date: Oct 7, 2024
The check engine light would intermittently light up and then go out for a few months prior to system failure. In the week prior to failure, we took the vehicle to AutoZone and used their engine code scanner to try to diagnose the problem. Based on the result of that, we first changed the spark pl... Read more
STEERING
Aug 27, 2024
Incident date: Aug 21, 2024
Steering can stick and cause a momentary increase in steering effort that could potentially cause overcorrection and an increased risk of a crash. The issue seems to occur after long bouts of highway driving and in warmer weather. My steering rack was just replaced under warranty -- but the issue ... Read more
POWER TRAIN
Aug 18, 2024
Incident date: Aug 17, 2024
Car seems to slip out of drive. In the Dashboard the D will start blinking and I can no longer accelerate. The message says to shift to park and back to drive. If this happens on time, I can start going again. If I can't get it to register that I've shifted, I will not be able to accelerate and I ... Read more
EXTERIOR LIGHTING
Aug 18, 2024
Incident date: Aug 17, 2024
The headlights have an occasional flicker.
SERVICE BRAKES
Aug 6, 2024
Incident date: Jul 18, 2024
The contact owns a 2023 Toyota Prius. The contact stated that while sitting in traffic with the brake pedal depressed, the vehicle started rolling backward even though the gear shifter was in drive(D). The contact stated that upon attempting to accelerate, the vehicle failed to respond and continued... Read more
POWER TRAIN
Jun 25, 2024
Incident date: Jun 25, 2024
Was driving and my transmission skipped an entire gear went from 1 to third gear and it felt like my transmission was going to fall out of the bottom of my explorer.
ENGINE
May 20, 2024
Incident date: May 15, 2023
While driving the vehicle, multiple error messages popped up on the dash and resulted in an immediate slow down and unable to accelerate by pressing the gas pedal. The car would then auto accelerate without pressing the gas pedal to 35 mph. Only thing that has recently happened was I had taken veh... Read more
SERVICE BRAKES
Jan 19, 2024
Incident date: Jan 2, 2024
ABS and traction control warning lights intermittently. Loss of cruise control. This appears to be a known problem with an expensive repair.
ENGINE
Dec 26, 2023
Incident date: Oct 19, 2022
The dealership told me that the sensor I read that was a recall wasn't covered because my vin wasn't on the list of re-calls. I looked up what auto zone pulled up as the code and pretty sure it was the fuel filter valve. But after taking it to our regular mechanic he replaced a line in the engine ar... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Dec 26, 2023
Incident date: Oct 19, 2022
I am writing to express my serious concerns regarding the safety of my Tesla vehicle following the latest software update 2023.44.30 after I learned that the changes imposed were after the campaign #23V-838. Prior to these alterations, I felt that my vehicle was safer, and the recent modifications h... Read more
STRUCTURE:BODY
Dec 13, 2023
Incident date: Dec 13, 2023
Paint adhesion. Pearl white color coats flaking off in several parts of body.
SERVICE BRAKES, HYDRAULIC
Dec 13, 2023
Incident date: Dec 13, 2023
The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep... Read more
SERVICE BRAKES
Oct 13, 2023
Incident date: Aug 14, 2022
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, the vehicle failed to slow as intended. The contact also stated that the brake pedal was firm, requiring more distance than usual for the vehicle to come to a ... Read more
STRUCTURE:BODY
Oct 9, 2023
Incident date: Oct 9, 2023
The front driver door started to make large popping sounds and becoming difficult to close. The arm inside the door is now loose, grinding, and visibly not connected to the door. The drive window can also not be lowered now.
VEHICLE SPEED CONTROL
Jul 27, 2023
Incident date: Jul 25, 2023
The contact owns a 2007 Honda Accord. The contact stated that after shifting into drive(D) with the brake pedal depressed to the floorboard, the vehicle suddenly accelerated and crashed into nearby vehicles and structures. The contact was able to use the parking brake to stop the vehicle. The contac... Read more
Crash
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Jul 18, 2023
Incident date: Jul 18, 2023
The contact owns a 2023 Volkswagen ID.4. The contact stated that the vehicle was taken to a dealer after hearing that there was a defect with doors. The vehicle was taken to the dealer to be repaired. The contact stated that on several occasions, the front passenger’s side door inadvertently unloc... Read more
ENGINE
Jul 18, 2023
Incident date: Jul 18, 2023
The contact owns a 2016 Chevrolet Cruze. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the vehicle stalled. The vehicle was restarted after two attempts. The check engine warning light was illuminated during the failure. The vehicle ... Read more
FUEL/PROPULSION SYSTEM
Jul 18, 2023
Incident date: Jul 18, 2023
Purchased vehicle May 22, 2023 at Direct Auto Sales of Orlando, Florida. Approximately two and a half weeks later the subframe broke away from the support arm rendering the vehicle in an inoperable and unsafe condition. A local mechanic said this vehicle should not have been driven. He said we could... Read more
ELECTRICAL SYSTEM
Jul 11, 2023
Incident date: Jul 1, 2023
On May 4, 2023, immediately upon starting the car, warning lights were illuminated: Blind Spot Alert Unavailable - Service Required; Stop/Start Unavailable Service Stop/Start System; Service Electronic Stability Control; Oil Change Required; Service Power Steering; Check Engine Light. Vehicle had ... Read more
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Apr 12, 2023
Incident date: Jan 9, 2023
The contact owns a 2017 Honda Civic. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power. The exhaust system, power steering, brake assist, power brake, hill assist, and traction control warning lights were illuminated. The vehicle was towed to th... Read more
UNKNOWN OR OTHER
Apr 6, 2023
Incident date: Apr 6, 2023
My car caught on fire out of nowhere when i pulled into my grandmother's driveway. I had smelt smoke maybe 10 minutes before I arrived but assumed it was from someone starting a fire while I was driving. No smoke had started forming while I was driving. The smoke rolled out from the dash board area ... Read more
Fire
ENGINE
Mar 21, 2023
Incident date: Feb 17, 2023
Car destroyed by fire on March 19, 2023 while at a quick stop near Chickasaw, OK. Car was last serviced by Mercedes-Benz of Oklahoma City in December 2022. No personal injuries just a total loss of the vehicle. Cause of the fire at present is unknown. Pictures are available.
Fire
SEAT BELTS
Feb 28, 2023
Incident date: Feb 28, 2023
The contact owns a 2011 Chevrolet Malibu. The contact stated that the driver’s side seat belt lap strap had separated from the floor anchor bolt. The contact stated that the lap belt failed to properly restrain the driver while seated. The cause of the failure was not yet determined. The local dea... Read more
ENGINE
Feb 23, 2023
Incident date: Feb 5, 2023
As your driving along vehicle will shut off abruptly and have to remove and replace fuel pump relay until it shuts down again.
ENGINE
Feb 21, 2023
Incident date: Feb 21, 2023
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while his wife was driving at a slow speed out of the driveway, she heard a knocking sound coming from under the hood. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed tha... Read more
SERVICE BRAKES
Feb 17, 2023
Incident date: Feb 16, 2023
NOTE: 11/18/22 filed a complaint with NHTSA - they will share it with manufacturer case number(ODI) - 11494143 QUESTION: What component or system failed or malfunctioned, and is it available for inspection upon request? ANSWER: ABS module problem Code : c0020-01 service electronic brake system S... Read more
STRUCTURE:BODY
Feb 17, 2023
Incident date: Feb 16, 2023
Power steering is makes winding noise and very wobbly Wood grain interior is turning white Emissions problems
VEHICLE SPEED CONTROL
Feb 17, 2023
Incident date: Feb 16, 2023
NOTE: 11/18/22 filed a complaint with NHTSA - they will share it with manufacturer case number(ODI) - 11494143 QUESTION: What component or system failed or malfunctioned, and is it available for inspection upon request? ANSWER: ABS module problem Code : c0020-01 service electronic brake system S... Read more
POWER TRAIN
Feb 10, 2023
Incident date: Feb 5, 2023
trying to shift from drive to park, will only go to reverse. Must release shifter and push to park again for it to shift to park
SERVICE BRAKES
Feb 10, 2023
Incident date: Feb 5, 2023
The contact owns a 2021 Ford Ranger. The contact stated while driving in the morning at an undisclosed speed and depressing the brake pedal, the brake pedal would depress below the gas pedal. The contact stated that the brake pedal was soft while attempting to slow down and stop the vehicle. The con... Read more
ENGINE
Jan 26, 2023
Incident date: Jan 25, 2023
My engine been making noise past two years
STRUCTURE:BODY
Jan 26, 2023
Incident date: Jan 25, 2023
Vehicle has absolutely no safe way to hook up to tow. My wife got the car stuck in the snow and needed a tug out with a tow strap. The owners manual states that only some vehicle of this model are equipped with a towing eye. Mine is not, and from what i hear all subsequent year rav4 are not equip... Read more
SERVICE BRAKES, HYDRAULIC
Jan 23, 2023
Incident date: Nov 11, 2022
The contact owns a 2016 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasona... Read more
FUEL/PROPULSION SYSTEM
Jan 18, 2023
Incident date: Jan 18, 2023
I noticed about to 6 months or less that my car would shut off or stall after starting ignition and also hearing water sloshing behind the dashboard and the radio does not work and the rear camera goes on/off which is safety hazard, and the Engine symbol remain lighted up even after checking all com... Read more
FUEL/PROPULSION SYSTEM
Jan 18, 2023
Incident date: Jan 18, 2023
Confirmed cylinder number 2 misfire. Performed relative compression test and intake trace pull. Confirmed that number two has low compression and is directly affecting cylinder number fives intake pull. removed spark plug and did a compression test on cylinder 2 it had 90psi of compression and the... Read more
Showing 50 of 263 complaints.
EPA Fuel Economy — 2011 MERCEDES-BENZ E350
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive) | 17.0 | 25.0 | 20.0 | Premium | $4,100 |
CO2 Emissions: -1.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2011 MERCEDES-BENZ E350
111 manufacturer communications from 92 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 19 |
| 350000 EQUIPMENT | 7 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 6 |
| 100000 POWER TRAIN | 6 |
| 060000 ENGINE AND ENGINE COOLING | 6 |
| 010000 STEERING | 6 |
| 160000 STRUCTURE | 6 |
| 220000 SEATS | 4 |
NCU - 24240304
Mar 12, 2024
160000 STRUCTURE
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
NCU - 24240304
Mar 12, 2024
162000 STRUCTURE:BODY
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
ELW-Fuel Filter
Nov 3, 2023
070000 FUEL SYSTEM, GASOLINE
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (??A?A?MBUSA??A?A?) is extending the warranty coverage on the fuel filter unit for Part
ELW-Fuel Filter
Nov 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (??A?A?MBUSA??A?A?) is extending the warranty coverage on the fuel filter unit for Part
LI82.85-P-076799
Aug 18, 2023
110000 ELECTRICAL SYSTEM
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
LI82.85-P-076799
Aug 18, 2023
350000 EQUIPMENT
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
BurlWalnutUpdate
Apr 28, 2023
160000 STRUCTURE
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the a??Burl
CL-ELWSubframe
Mar 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Mar 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Mar 10, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Feb 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega
ELW-BurlWalnut
Jan 25, 2023
160000 STRUCTURE
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the a??Burl
NCU-2020050028
Apr 7, 2022
060000 ENGINE AND ENGINE COOLING
Mercedes-Benz USA, LLC (a??MBUSAa??) is modifying the emission control system on certain diesel vehicles. The Emission Modification for MY11-12 E350 BlueTEC (W212) vehicles has been approved by EPA and CARB, and is now ready for installat
NCU-2020050028
Apr 7, 2022
080000 FUEL SYSTEM, DIESEL
Mercedes-Benz USA, LLC (a??MBUSAa??) is modifying the emission control system on certain diesel vehicles. The Emission Modification for MY11-12 E350 BlueTEC (W212) vehicles has been approved by EPA and CARB, and is now ready for installat
LI68.05-P-060306
Jan 27, 2022
110000 ELECTRICAL SYSTEM
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed
LI68.05-P-060307
Jan 9, 2022
110000 ELECTRICAL SYSTEM
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
LI54.30-P-072145
Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145
Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI42.47-P-067502
Dec 9, 2020
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI42.47-P-067502
Dec 9, 2020
030000 SERVICE BRAKES, HYDRAULIC
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI54.65-P-072065
Dec 9, 2020
110000 ELECTRICAL SYSTEM
Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)
LI27.50-P-071658
Sep 30, 2020
100000 POWER TRAIN
Harsh engagement when changing gear range from P to D or R
LI27.50-P-049281
Sep 22, 2020
103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Harsh engagement when changing gear range from P to D
LI32.22-P-071495
Jul 20, 2020
110000 ELECTRICAL SYSTEM
AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster
LI82.10-P-064766
Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI91 45-P-066075
Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI54 30-P-068430
Jul 19, 2018
020000 SUSPENSION
Display of suspension setting in head unit implausible
LI54 30-P-068430
Jul 19, 2018
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Display of suspension setting in head unit implausible
LI72 20-P-068322
Jul 2, 2018
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Liftgate intermittently does not open fully
LI8260P0568903
Nov 15, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
No/poor radio reception in AM frequency range.
LI0702P0547173
Nov 14, 2016
061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
LI8285P0647651
Aug 25, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Traffic information service and posibly the voice control, nonfunctional after navigation software update.
LI8285P0581859
Aug 16, 2016
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
"Anti-theft protection activated".
LI1830P0597123
Aug 5, 2016
980000 UNKNOWN OR OTHER
Gasket may settle causing a slight oil leak.
LI1830P0597123
Aug 5, 2016
061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Gasket may settle causing a slight oil leak.
TakataRecall
Feb 26, 2016
140000 AIR BAGS
Additional information around the recent recall announcement affecting approximately 705,983 Mercedes-Benz passenger vehicles involving Takata driver-side airbags containing PSDl-5 type inflators
RecallUpdate
Feb 11, 2016
140000 AIR BAGS
Recall Campaign announcement for Takata driver airbags.
LI07.08-P-060993
Mar 25, 2015
060000 ENGINE (PWS)
Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
LI82.70-P-060004
Oct 14, 2014
353000 EQUIPMENT:ELECTRICAL
iPhone mobile phone: Various complaints after software update to iOS8
LI-27-19P056458
Jul 24, 2014
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
XENTRY (MERCEDES): COMBINATION OF FAULT CODES P060C00 AND/OR P060600, CAUSING VARIOUS TRANSMISSION SYMPTOMS DUE TO CENTRAL PROCESSING UNIT, SOFTWARE INDUCED INTERNAL CONTROL UNIT FAULT IS DETECTED. MODEL 212.098, 212.298, 212. 095, 212.19
LI27.19-P-056458
Jul 10, 2014
100000 POWER TRAIN
Various transmission complaints in combination with the fault code P060C00 and/or P060600. With fault code P060C00 the symptoms may include the transmission switching to limp-home mode and in some case there may be a display message (assi
LI91.10-P-059373
Jul 10, 2014
220000 SEATS
Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjus
LI91.25-P-059380
Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI46-35P059241
Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241
Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI65.00-P-059054
May 19, 2014
160000 STRUCTURE
AIRCAP functions excessively
LI63.30-P-058687
Mar 13, 2014
060000 ENGINE AND ENGINE COOLING
Sloshing noises from area of rocker panels/ longitudinal members on left and right.
LI83.00-P-058688
Mar 10, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Air conditioning intermittently does not cool.
LI54.18-P-058597
Mar 4, 2014
060000 ENGINE AND ENGINE COOLING
The engine diagnosis warning lamp - check engine lamp (CEL) is active. One or more of the faults relating to the throttle valve actuator (M16/6) listed under 'Control unit / Fault' is/are stored in the engine control unit (N3/10).
LI82.85-P-058582
Mar 3, 2014
350000 EQUIPMENT
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
LI54.15-P-057373
Feb 28, 2014
100000 POWER TRAIN
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.15-P-057373
Feb 28, 2014
110000 ELECTRICAL SYSTEM
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI35.30-P-058566
Feb 25, 2014
100000 POWER TRAIN
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
LI46.15-P-058505
Feb 25, 2014
010000 STEERING
Creaking noise when making vertical or longitudinal adjustment to electrical steering column
LI54.10-P-054089
Feb 25, 2014
110000 ELECTRICAL SYSTEM
Battery discharged, vehicle does not start.
LI54.65-P-058568
Feb 25, 2014
284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The 360? camera cannot be calibrated.
LI30.30-P-057139
Feb 18, 2014
110000 ELECTRICAL SYSTEM
Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).
LI30.30-P-057139
Feb 18, 2014
270000 LANE DEPARTURE
Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).
LI46.10-P-057961
Feb 18, 2014
010000 STEERING
Surface damage on steering wheel trim
LI46.35-P-058063
Feb 18, 2014
010000 STEERING
Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code
LI49.20-P-056353
Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI54.25-P-056472
Feb 10, 2014
110000 ELECTRICAL SYSTEM
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
LI14.20-P-052079
Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
S-SC- 2013090008
Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
LI32.25-P-051645
Jan 31, 2014
020000 SUSPENSION
Creaking/squeaking noises from the front axle when steering
LI54.65-P-058105
Dec 12, 2013
110000 ELECTRICAL SYSTEM
The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 ha
LI33-15-P047471
Dec 4, 2013
021244 SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
XENTRY (MERCEDES): WITH STEERING AT FULL LOCK, NOISE CAN BE HEARD, LIKE KNOCKING AND/OR CREAKING, COMING FROM AREA OF FRONT AXLE WHEN MANEUVERING. MODELS 203 (C240, 320, 32, 230), 171 (SLK350, 55, 280), 209 (CLK 320, 500, 55, 63), 204 (C3
LI8270P056963
Aug 21, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Software update of COMAND Online control unit.
LI-47-40-P053871
Aug 13, 2013
060000 ENGINE (PWS)
XENTRY (MERCEDES): CHECK ENGINE LIGHT (CEL) IS ACTIVATED; STORED IN ENGINE CONTROL UNIT IS VERY FINE LEAK. AUTOMATIC FUEL TANK LEAK TEST SOFTWARE IS SENSITIVE AND CAN PRODUCES AN ERRONEOUS DIAGNOSIS. MODELS 204, 212, 218, 221, 216,AND 166
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI8285P053927
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
"Metadata loss- Please reimport all media data".
LI8285P055695
Aug 5, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the display remains dark.
SB-2013010009
Aug 1, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES: DUE TO NON CORRESPONDING TO CURRENT PRODUCTION CONFIGURATION, ON SOME VEHICLES, MANUFACTURER HAS UPDATED THE SOFT TOP CONTROL MODULE SOFTWARE. MODEL 2011-2012 E350, 550. *PE
LI27.20-P-055758
Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
LI27.50-P-056467
Jul 26, 2013
100000 POWER TRAIN
Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F0
LI8260P056890
Jul 25, 2013
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
No/poor radio reception in AM frequency range.
LI83.10-P-049809
Jul 22, 2013
110000 ELECTRICAL SYSTEM
The side air vents in the instrument panel may be reflected in the side windows in sunlight
LI33.30-P-056665
Jul 18, 2013
010000 STEERING
Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
LI82.95-P-056655
Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI91-45P056629
Jul 10, 2013
150000 SEAT BELTS
XENTRY (MERCEDES): ON SOME VEHICLES, THE SEAT BELT EXTENDER SWITCH FAILS TO OPERATE. MODEL 207. NO MODEL YEARS. *PE
LI91-45P056629
Jul 10, 2013
151000 SEAT BELTS:FRONT
XENTRY (MERCEDES): ON SOME VEHICLES, THE SEAT BELT EXTENDER SWITCH FAILS TO OPERATE. MODEL 207. NO MODEL YEARS. *PE
LI47.40-P-053871
Jul 10, 2013
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
LI91.10-P-054143
Jul 10, 2013
220000 SEATS
1. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional 3. Adjustment is biased to one side, which bends the seat frame
LI91.45-P-056629
Jul 10, 2013
150000 SEAT BELTS
Switch for seat belt extender inoperative.
LI68.10-P-056727
Jul 9, 2013
350000 EQUIPMENT
Glove box squeaks/rattles at top left mounting.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
P-B-54.10-225d
Jul 3, 2013
110000 ELECTRICAL SYSTEM
If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS co
LI8870P056690
Jul 3, 2013
130000 VISIBILITY
Outside mirror fogged.
LI46.35-P-055485
Jun 28, 2013
110000 ELECTRICAL SYSTEM
Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's M
LI27 19-P-056610
Jun 21, 2013
060000 ENGINE AND ENGINE COOLING
Harsh 4-3 and/or 4-5 shifts may be experienced, usually more noticeable with light throttle drivers. No check engine light etc. or related diagnostic fault codes. Adaptation values are usually within specification.
LI27-19-P056151
Apr 24, 2013
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
XENTRY (MERCEDES): ON SOME VEHICLES, SENSORS ARE DELIVERING INCORRECT RPM AND CONTROL UNIT OF TRANSMISSION IS DETECTING OVERSPEEDING, WITH POSSIBLE CAUSE OF SOFTWARE ERROR. MODELS 212. *PE
2013010009
Apr 1, 2013
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2013010009
Apr 1, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI72-10P-055044
Nov 13, 2012
162300 STRUCTURE:BODY:DOOR
MERCEDES (XENTRY): THE INSIDE DOOR HANDLE, ON FRONT DOOR, IS INOPERATIVE DUE TO THE BOWDEN CABLE BECOMING UNHOOKED FROM CLIP AND NEEDS TO BE REPLACED. MODEL 207. NO MODEL YEARS LISTED. *PE
Showing 100 of 111 bulletins.
MERCEDES-BENZ E350 — All Years Overview
Complete safety history for the MERCEDES-BENZ E350 across all model years (2006–2016).
58
Total Recalls
2,671
Total Complaints
0
Investigations
150
Reported Crashes
84
Reported Fires
3
Reported Deaths
MERCEDES-BENZ E350 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.