2015 MERCEDES-BENZ E350
7 recalls — 39 complaints — 99 TSBs
19V787000
Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
17V627000
Oct 6, 2017
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
17V177000
Mar 14, 2017
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350... Read more
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
17V177000
Mar 14, 2017
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350... Read more
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
16V899000
Dec 14, 2016
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The a... Read more
Consequence
If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Remedy
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
15V088000
Feb 13, 2015
STRUCTURE:BODY:HOOD
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E... Read more
Consequence
If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
14V818000
Dec 24, 2014
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 E250 Diesel, E250 Blue Tec 4 Matic, E350 Sedan, E350 Sedan 4 Matic, E350 Wagon 4 Matic, E400 Sedan, E400 Sedan 4 Matic, E63 Sedan, and E63 Wagon vehicles manufactured October 8, 2014, to October 24, 2014. In the affected vehicles,... Read more
Consequence
If the middle position double seat belt buckle assembly fails under load such as in a severe frontal crash, there is an increased risk of injury to the seat occupant.
Remedy
MBUSA will notify owners, and dealers will replace the double seat belt buckle, free of charge. The recall began February 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014120006.
Complaint Statistics
39 total complaints
4 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 5 |
| STEERING | 5 |
| SERVICE BRAKES | 4 |
| WHEELS | 3 |
| UNKNOWN OR OTHER | 3 |
| STRUCTURE:BODY | 3 |
| ENGINE | 2 |
| TIRES | 2 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 2 |
| AIR BAGS | 2 |
FUEL/PROPULSION SYSTEM
Feb 5, 2026
Incident date: Jan 8, 2026
2015 E3350 SMELLS GAS INSIDE CABIN, A MECHANIC DETECTED A FUEL LEAK IN THE ELECTRIC PUMP THAT IS LOCATED BEHIND THE DRIVERS SEAT. 70000 MILES NO WARNING LIGHTS
STEERING
Dec 29, 2025
Incident date: Dec 26, 2025
The contact owns a 2015 Mercedes-Benz E350. The contact stated that while his daughter was driving at various speeds, the steering wheel became difficult to steer in either direction. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired... Read more
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Jun 27, 2025
Incident date: Jun 10, 2025
On [XXX] I went out and started my car and it said. Power steering was my function so I turned it off and tried it again. And it said the same thing. Power steering malfunction read the owner's menu which I did is said if you can steal it. Drive it to the nearest dealership. You can't park it Well,... Read more
STEERING
Jun 27, 2025
Incident date: Jun 10, 2025
On [XXX] I went out and started my car and it said. Power steering was my function so I turned it off and tried it again. And it said the same thing. Power steering malfunction read the owner's menu which I did is said if you can steal it. Drive it to the nearest dealership. You can't park it Well,... Read more
ELECTRICAL SYSTEM
Jun 27, 2025
Incident date: Jun 10, 2025
On [XXX] I went out and started my car and it said. Power steering was my function so I turned it off and tried it again. And it said the same thing. Power steering malfunction read the owner's menu which I did is said if you can steal it. Drive it to the nearest dealership. You can't park it Well,... Read more
SERVICE BRAKES
Jun 7, 2025
Incident date: Jun 6, 2025
Rear brake lines rusted out on top of rear subframe which is rusting out and caused immediate brake failure . Our lives and the lives of other were at risk because we were driving on highway and suddenly brakes went to floor and had complete loss of brakes There were no prior warnings no way to pre... Read more
SERVICE BRAKES
Jul 14, 2024
Incident date: Jul 12, 2024
I had a brake line blowout in my 2015 Benz E350 rear brake line blowout. The rear lines were complete rusted out.
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Dec 1, 2023
Incident date: Jun 1, 2023
The contact owns a 2015 Mercedes-Benz E350. The contact stated while driving at various speeds, the vehicle made abnormally loud cracking sounds. The contact stated that the failure mostly occurred while turning, driving over a bump in the roadway, and while driving on a steep roadway. An independen... Read more
ENGINE
Oct 10, 2023
Incident date: Sep 1, 2023
crankcase ventilation valve continues to fail. I have had it replaced twice in 3 months.
SERVICE BRAKES
Sep 6, 2023
Incident date: Sep 1, 2023
I was driving the car and when applied the breaks noticed that they weren’t working. It was close to be an accident with the car in front of mine, but I was able to maneuver the car. When I stopped noticed that the break fluid container was almost empty and the fluid was leaking under the car. I ... Read more
ELECTRICAL SYSTEM
May 8, 2023
Incident date: Mar 2, 2023
Electric power steering assist failure. Causing power steering to fail making steering very difficult, raising the chance for a crash.
STEERING
May 8, 2023
Incident date: Mar 2, 2023
Electric power steering assist failure. Causing power steering to fail making steering very difficult, raising the chance for a crash.
TIRES
Apr 24, 2023
Incident date: Apr 7, 2023
The contact owns a 2015 Mercedes-Benz E350 equipped with General Tires, Tire Line: Altimax RT43, Tire Size: 245/45/17, DOT Number: 838RWC094518. The contact stated that while driving approximately 30 MPH and making a left turn, the front passenger’s side tire suddenly experienced a blowout. The ca... Read more
STRUCTURE:FRAME AND MEMBERS
Mar 10, 2023
Incident date: Oct 10, 2022
The contact owns a 2015 Mercedes-Benz E350. The contact stated while the vehicle was receiving routine maintenance, the mechanic noticed that the subframe was rusted. The dealer stated that the subframe needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and the manufact... Read more
SUSPENSION
Jan 9, 2023
Incident date: Jan 9, 2023
Rear subframe assembly prematurely rust causing failure of the assembly requiring replacement. If not found could cause failure while driving resulting in an accident.
STRUCTURE:BODY
Dec 4, 2022
Incident date: Nov 20, 2022
My 2015 E350 with only 40,000 miles was diagnosed to have a rotted and detached rear sub frame . Seems to be a common problem because of defective metal used by the manufacturer. There seems to be a lot of others with same issue I found on the internet . While Mercedes’ Benz has no recall as of ... Read more
STRUCTURE:BODY
Oct 26, 2022
Incident date: Oct 21, 2022
The rear subframe of the car (MB E350, 2015 with 81,000 miles) is completely rusted/corroded through creating an unsafe situation where the car pulled left on braking with resultant loss of control of the vehicle as it spun out. The brake lines are adjacent and are also currently being inspected by... Read more
SUSPENSION
Jan 10, 2022
Incident date: Sep 15, 2021
The rear suspension feels like it’s loose and Mercedes Benz dealership says it’s nothing wrong I almost lost control of the car
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sep 8, 2020
Incident date: Feb 15, 2020
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP IN THE ROADWAY, A POPPING SOUND WAS HEARD COMING FROM THE PANORAMIC ROOF. THE VEHICLE WAS TAKEN TO NAPLETON AUTOWERKS OF INDIANA LOCATED AT 1349 INDIANAPOLIS BLVD, SCHERERVILLE, IN 46375, WHERE THE WHEE... Read more
UNKNOWN OR OTHER
Jul 8, 2020
Incident date: Jan 1, 2018
SINCE WE HAVE HAD THIS VEHICLE (2017) WE HAD COME TO HEAR A LOUD CRACKING OF THE PANO ROOF WHEN TURNING (SAY FROM A GAS STATION OR SIDE SHOP) AND OVER THE YEARS IT HAS BECOME LOUDER AND LOUDER UNTIL IT IS CONSTANT. IT IS SUCH THAT WE HEAR IT ALL THE TIME IN WARM/HOT WEATHER (LIKE NOW, AT THE TIME O... Read more
STRUCTURE:BODY
Jul 8, 2020
Incident date: Jan 1, 2018
SINCE WE HAVE HAD THIS VEHICLE (2017) WE HAD COME TO HEAR A LOUD CRACKING OF THE PANO ROOF WHEN TURNING (SAY FROM A GAS STATION OR SIDE SHOP) AND OVER THE YEARS IT HAS BECOME LOUDER AND LOUDER UNTIL IT IS CONSTANT. IT IS SUCH THAT WE HEAR IT ALL THE TIME IN WARM/HOT WEATHER (LIKE NOW, AT THE TIME O... Read more
UNKNOWN OR OTHER
Jul 8, 2020
Incident date: Jul 1, 2019
PANO ROOF CREAKS AND POPS WHEN DRIVING; BEFORE IT WAS JUST ON TURNS NOT (ESP. SUMMER IN USA) IT IS ALL THE TIME. RESEARCH AND DISCUSSIONS SAY THAT THE ROOF PANEL COULD EXPLODE. IS THERE A TSB ON THIS OR A RECALL? WE HAVE OWNED THIS VEHICLE SINCE 2017 AND FOR PAST THREE YEARS IT HAS BECOME A CON... Read more
ELECTRICAL SYSTEM
Jan 23, 2020
Incident date: Jan 22, 2020
THE COLLISION PREVENTION ASSIST MODULE WARNING LIGHT CAME ON. COLLISION ASSIST WAS INOPERATIVE. THIS CAN LEAD TO LOSS OF ACCELERATION AND BRAKING. I TOOK THE VEHICLE TO LOCAL DEALERSHIP, MERCEDES BENZ OF ARCADIA, WHO PERFORMED A SOFTWARE UPDATE AND CHARGED $205.OO. THIS IS A SAFETY ISSUE AND SHOU... Read more
AIR BAGS
Jan 15, 2020
Incident date: Feb 1, 2019
I RECEIVED RECALL FOR PASSENGER SIDE AIRBAG FEB 2019 AND IT STILL HAS NOT BE REPLACED. MB DEALER CAN'T ORDER THE BAG BECAUSE MBUSA STILL HAS MY CASE ON PENDING. MBUSA SAID IT WAS NOT UP TO THEM BUT UP TO THE NHTSA TO DECIDE WHO'S CAR GET THE REPLACEMENT. THIS IS NOT ACCEPTABLE.
LANE DEPARTURE: BLIND SPOT DETECTION
Sep 18, 2019
Incident date: Sep 16, 2019
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E350. WHILE DRIVING APPROXIMATELY 42 MPH, THE BLIND STOP DETECTION MONITORING SYSTEM AND OTHER UNKNOWN WARNING INDICATORS MALFUNCTIONED. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN TO THE RIGHT. ALSO, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES... Read more
Crash
STEERING
Sep 18, 2019
Incident date: Sep 16, 2019
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E350. WHILE DRIVING APPROXIMATELY 42 MPH, THE BLIND STOP DETECTION MONITORING SYSTEM AND OTHER UNKNOWN WARNING INDICATORS MALFUNCTIONED. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN TO THE RIGHT. ALSO, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES... Read more
Crash
ELECTRICAL SYSTEM
Sep 18, 2019
Incident date: Sep 16, 2019
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E350. WHILE DRIVING APPROXIMATELY 42 MPH, THE BLIND STOP DETECTION MONITORING SYSTEM AND OTHER UNKNOWN WARNING INDICATORS MALFUNCTIONED. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN TO THE RIGHT. ALSO, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES... Read more
Crash
SERVICE BRAKES
Sep 18, 2019
Incident date: Sep 16, 2019
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E350. WHILE DRIVING APPROXIMATELY 42 MPH, THE BLIND STOP DETECTION MONITORING SYSTEM AND OTHER UNKNOWN WARNING INDICATORS MALFUNCTIONED. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN TO THE RIGHT. ALSO, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES... Read more
Crash
AIR BAGS
Aug 9, 2019
Incident date: Jan 18, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF CINCINNATI (LOCATED AT 8727 MONTGOMERY RD, CINCINNATI, OH 45236, (513) 984-9000) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT ... Read more
WHEELS
Jun 4, 2018
Incident date: May 23, 2018
ORIGINAL CONTINENTAL CONTI PRO CONTACT TIRES (245/40/18) FOR MERCEDES BENZ E350 WITH APPROX. 15,000 MILES ON THEM AND MY TIRE BLEW ON HIGHWAY. AND SIDE RIM OF TIRE HAS BIG CUT.IT WAS AT THE TIME OF TRAFFIC AT 5 PM AND I WAS VERY CLOSE TO HIT SIDEWALL OF HIGHWAY. LAST WEEK AGAIN I DISCOVERED THAT O... Read more
WHEELS
Mar 27, 2018
Incident date: Mar 15, 2018
I PURCHASED A PRE-CERTIFIED 2015 MERCEDES-BENZ E350 4MATIC SPORT WITH 19,550 MILES ON 3/9/18. WITHIN THE FIRST 175 MILES DRIVEN I HAVE EXPERIENCED A FLAT TIRE FROM COMPLETE SIDEWALL FAILURE IN ONE TIRE (WHICH WAS A NEWER, NON-ORIGINAL) AND TWO SIDEWALL BUBBLES ON TWO OF THE OTHER ORIGINAL TIRES. T... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Jan 5, 2018
Incident date: Dec 25, 2017
MY VEHICLE GIVES ME WARNING CODES OUT OF NO WHERE COLLISION ASSIST INOPERABLE BLIND SPOT ASSIST IN OPERABLE. LOST ALL POWER GETTING ON HWY SHUT VEHICLE OFF RESTARTED NOW IT DRIVES STILL GETTING ERROR MESSAGES
POWER TRAIN
Jun 22, 2016
Incident date: Jun 15, 2016
CAR WAS STOPPED, PLACED IN PARK ON SLIGHT REARWARD INCLINE. DRIVER WAS ATTEMPTING TO ENTER A GATE CODE IN A BOX LOCATED NEAR THE DRIVERS SIDE DOOR. DRIVER COULD NOT REACH THE KEYPAD SO THE DOOR WAS OPENED AND DRIVER LEANED OUT TO ENTER THE CODE. THE CAR BEGAN ROLLING REARWARD AND DRAGGED THE DRIVER ... Read more
1 injured
UNKNOWN OR OTHER
Feb 16, 2016
Incident date: Feb 10, 2016
EXPLODING FRONT PANORAMIC ROOD GLASS PANEL PART # 212-780-11-21 SLIDING ROOD PANEL. DRIVING DOWN HIGHWAY ROAD 50 MILE AN HOUR NO ROCKS OR OTHER CARS. WINDOW PANEL EXPLODED LIKE HEARING A GUN SHOT SOUND. WINDOW IS IN APPROXIMATELY A MILLION SMALL PIECES. INSIDE TEMPERATURE 75 DEGREES, OUTSIDE 20... Read more
WHEELS
Dec 22, 2015
Incident date: Sep 22, 2015
I RAN OVER AN UNAVOIDABLE MODERATE SIZED CITY STREET POT HOLE AT LOW SPEED WHILE BRAKING AND THE FRONT PASSENGER SIDE TIRE DEFLATED. ANOTHER ORIGINAL TIRE WAS DEFECTIVE AND DEVELOPED A SIDEWALL BUBBLE IN SEPTEMBER AND THE DEALER REPLACED IT FOR FREE. THEN I WAS INSTRUCTED TO INFLATE THE TIRES TO ... Read more
TIRES
Sep 24, 2015
Incident date: Sep 23, 2015
DEFECTIVE CONTINENTAL TIRE WITH SIDEWALL BUBBLES ON SIX MONTH OLD 2015 MERCEDES BENZ E350. MERCEDES BENZ OF BUCKHEAD ACKNOWLEDGED THE TIRE WAS DEFECTIVE AND REPLACED IT AT NO COST. *JS
ELECTRICAL SYSTEM
Jul 16, 2015
Incident date: Feb 14, 2015
THE VEHICLE HAS BEEN IN THE DEALER SIX TIMES IN A FOUR MONTH PERIOD OF TIME. MOST PROBLEMS WERE RELATED TO ELECTRONICS. HEAD UNIT CENTER CONSOLE MADE A LOUD "A BALL ROLLING AROUND" NOISE WITH 24 HOURS OF BUYING THE CAR. RADIO WOULD INTERMITTENTLY WORK. CLOCK WOULD NOT KEEP TIME. THESE THREE I... Read more
STEERING
Jul 16, 2015
Incident date: Feb 14, 2015
THE VEHICLE HAS BEEN IN THE DEALER SIX TIMES IN A FOUR MONTH PERIOD OF TIME. MOST PROBLEMS WERE RELATED TO ELECTRONICS. HEAD UNIT CENTER CONSOLE MADE A LOUD "A BALL ROLLING AROUND" NOISE WITH 24 HOURS OF BUYING THE CAR. RADIO WOULD INTERMITTENTLY WORK. CLOCK WOULD NOT KEEP TIME. THESE THREE I... Read more
ENGINE
Jul 16, 2015
Incident date: Feb 14, 2015
THE VEHICLE HAS BEEN IN THE DEALER SIX TIMES IN A FOUR MONTH PERIOD OF TIME. MOST PROBLEMS WERE RELATED TO ELECTRONICS. HEAD UNIT CENTER CONSOLE MADE A LOUD "A BALL ROLLING AROUND" NOISE WITH 24 HOURS OF BUYING THE CAR. RADIO WOULD INTERMITTENTLY WORK. CLOCK WOULD NOT KEEP TIME. THESE THREE I... Read more
EPA Fuel Economy — 2015 MERCEDES-BENZ E350
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive) | 20.0 | 28.0 | 23.0 | Premium | $3,000 |
| 3.5L 6-cyl, Automatic 7-spd (Rear-Wheel Drive) | 20.0 | 28.0 | 23.0 | Premium or E85 | $3,000 |
CO2 Emissions: 379.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2015 MERCEDES-BENZ E350
99 manufacturer communications from 80 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 19 |
| 060000 ENGINE AND ENGINE COOLING | 8 |
| 160000 STRUCTURE | 7 |
| 350000 EQUIPMENT | 7 |
| 100000 POWER TRAIN | 6 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 5 |
| 220000 SEATS | 5 |
| 010000 STEERING | 4 |
NCU - 24240304
Mar 12, 2024
162000 STRUCTURE:BODY
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
NCU - 24240304
Mar 12, 2024
160000 STRUCTURE
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
ELW -Intake Line
Sep 22, 2023
060000 ENGINE AND ENGINE COOLING
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (a??MBUSAa??) is extending the coverage for the intake line assembly on your vehicle
LI82.85-P-076799
Aug 18, 2023
350000 EQUIPMENT
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
LI82.85-P-076799
Aug 18, 2023
110000 ELECTRICAL SYSTEM
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
BurlWalnutUpdate
Apr 28, 2023
160000 STRUCTURE
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the a??Burl
CL-ELWSubframe
Mar 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Mar 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Mar 10, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-BurlWalnut
Feb 14, 2023
160000 STRUCTURE
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the a??Burl
ELW-RearSubframe
Feb 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega
ELW-BurlWalnut
Jan 25, 2023
160000 STRUCTURE
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the a??Burl
ELW-PM Sensor
Aug 19, 2022
060000 ENGINE AND ENGINE COOLING
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) vehicles listed below, the particulate matter (a??PMa??) sensor could potentially fail and consequently activat
ELW-PM Sensor
Aug 19, 2022
080000 FUEL SYSTEM, DIESEL
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) vehicles listed below, the particulate matter (a??PMa??) sensor could potentially fail and consequently activat
LI68.05-P-060306
Jan 27, 2022
110000 ELECTRICAL SYSTEM
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed
LI68.05-P-060307
Jan 9, 2022
110000 ELECTRICAL SYSTEM
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
LI09.00-P-074093
Dec 8, 2021
060000 ENGINE AND ENGINE COOLING
"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI54.30-P-072145
Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145
Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.65-P-072065
Dec 9, 2020
110000 ELECTRICAL SYSTEM
Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)
LI42.47-P-067502
Dec 9, 2020
030000 SERVICE BRAKES, HYDRAULIC
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI42.47-P-067502
Dec 9, 2020
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI27.00-P-060741
Aug 24, 2020
100000 POWER TRAIN
Shifting complaints and transmission fault codes in vehicles with transmission 725.0
LI20.10-P-060902
Aug 3, 2020
270000 LANE DEPARTURE
Engine diagnosis warning lamp activated - Fault code P012800
LI32.22-P-071495
Jul 20, 2020
110000 ELECTRICAL SYSTEM
AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster
LI82.10-P-064766
Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI91 45-P-066075
Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI54 30-P-068430
Jul 19, 2018
020000 SUSPENSION
Display of suspension setting in head unit implausible
LI54 30-P-068430
Jul 19, 2018
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Display of suspension setting in head unit implausible
LI72 20-P-068322
Jul 2, 2018
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Liftgate intermittently does not open fully
LI54 65-P-066765
Oct 25, 2017
264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)
LI54 65-P-066765
Oct 25, 2017
280000 BACK OVER PREVENTION
Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)
LI54 65-P-066765
Oct 25, 2017
275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)
LI8260P0568903
Nov 15, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
No/poor radio reception in AM frequency range.
LI0702P0547173
Nov 14, 2016
061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
LI2700P0647671
Aug 26, 2016
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.
LI2700P0647671
Aug 26, 2016
980000 UNKNOWN OR OTHER
Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.
LI8285P0647651
Aug 25, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Traffic information service and posibly the voice control, nonfunctional after navigation software update.
LI8285P0581859
Aug 16, 2016
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
"Anti-theft protection activated".
LI1830P0597123
Aug 5, 2016
980000 UNKNOWN OR OTHER
Gasket may settle causing a slight oil leak.
LI1830P0597123
Aug 5, 2016
061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Gasket may settle causing a slight oil leak.
LI54-30-P061864
Jul 17, 2015
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): SOME VEHICLES ARE EXPERIENCING A FREEZE IF DISTRONIC SPEED IS SET AND CANCELED IMMEDIATELY ON ASSISTANCE GRAPHIC OF INSTRUMENT PANEL. SOFTWARE NEEDS REPROGRAMMING. MODEL 212, 218. NO YEARS LISTED. *PE
LI54-30-P061864
Jul 17, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
XENTRY (MERCEDES): SOME VEHICLES ARE EXPERIENCING A FREEZE IF DISTRONIC SPEED IS SET AND CANCELED IMMEDIATELY ON ASSISTANCE GRAPHIC OF INSTRUMENT PANEL. SOFTWARE NEEDS REPROGRAMMING. MODEL 212, 218. NO YEARS LISTED. *PE
LI27-00-P-060097
Jul 7, 2015
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
XENTRY (DAIMLER): AFTER KEY CYCLE, VEHICLE IN LIMP HOME MODE, RETURNS TO NORMAL OPERATION DUE TO BEING STUCK ON CLUTCH PACK OR THE SHIFT VALVE FAULT. MODEL ALL. NO YEARS LISTED. *PE
CB-2015060006
Jun 1, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
MERCEDES: ON SOME VEHICLES LEFT SIDE OF ENGINE, THE HEAT SHIELD WAS MISTAKENLY INSTALLED AND CAUSES CLEARANCE CONDITION AND NEEDS TO BE REMOVED. MODEL 2015 212, 218 (E, CLS). *PE
LI07.08-P-060993
Mar 25, 2015
060000 ENGINE (PWS)
Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
LI82.70-P-060004
Oct 14, 2014
353000 EQUIPMENT:ELECTRICAL
iPhone mobile phone: Various complaints after software update to iOS8
LI91.10-P-048411
Jul 12, 2014
220000 SEATS
The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
LI91.25-P-059380
Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI91.10-P-059373
Jul 10, 2014
220000 SEATS
Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjus
LI27.19-P-056458
Jul 10, 2014
100000 POWER TRAIN
Various transmission complaints in combination with the fault code P060C00 and/or P060600. With fault code P060C00 the symptoms may include the transmission switching to limp-home mode and in some case there may be a display message (assi
LI65.00-P-059054
May 19, 2014
160000 STRUCTURE
AIRCAP functions excessively
LI63.30-P-058687
Mar 13, 2014
060000 ENGINE AND ENGINE COOLING
Sloshing noises from area of rocker panels/ longitudinal members on left and right.
LI83.00-P-058688
Mar 10, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Air conditioning intermittently does not cool.
LI54.18-P-058597
Mar 4, 2014
060000 ENGINE AND ENGINE COOLING
The engine diagnosis warning lamp - check engine lamp (CEL) is active. One or more of the faults relating to the throttle valve actuator (M16/6) listed under 'Control unit / Fault' is/are stored in the engine control unit (N3/10).
LI82.85-P-058582
Mar 3, 2014
350000 EQUIPMENT
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
LI54.15-P-057373
Feb 28, 2014
110000 ELECTRICAL SYSTEM
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.15-P-057373
Feb 28, 2014
100000 POWER TRAIN
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.10-P-054089
Feb 25, 2014
110000 ELECTRICAL SYSTEM
Battery discharged, vehicle does not start.
LI46.15-P-058505
Feb 25, 2014
010000 STEERING
Creaking noise when making vertical or longitudinal adjustment to electrical steering column
LI35.30-P-058566
Feb 25, 2014
100000 POWER TRAIN
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
LI54.65-P-058568
Feb 25, 2014
284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The 360? camera cannot be calibrated.
LI46.35-P-058063
Feb 18, 2014
010000 STEERING
Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code
LI46.10-P-057961
Feb 18, 2014
010000 STEERING
Surface damage on steering wheel trim
LI30.30-P-057139
Feb 18, 2014
270000 LANE DEPARTURE
Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).
LI30.30-P-057139
Feb 18, 2014
110000 ELECTRICAL SYSTEM
Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).
LI49.20-P-056353
Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
LI54.25-P-056472
Feb 10, 2014
110000 ELECTRICAL SYSTEM
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
LI14.20-P-052079
Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
S-SC- 2013090008
Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
LI32.25-P-051645
Jan 31, 2014
020000 SUSPENSION
Creaking/squeaking noises from the front axle when steering
LI54.65-P-058105
Dec 12, 2013
110000 ELECTRICAL SYSTEM
The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 ha
LI8270P056963
Aug 21, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Software update of COMAND Online control unit.
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI8285P055695
Aug 5, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the display remains dark.
LI8285P053927
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
"Metadata loss- Please reimport all media data".
LI27.20-P-055758
Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
LI27.50-P-056467
Jul 26, 2013
100000 POWER TRAIN
Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F0
LI8260P056890
Jul 25, 2013
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
No/poor radio reception in AM frequency range.
LI83.10-P-049809
Jul 22, 2013
110000 ELECTRICAL SYSTEM
The side air vents in the instrument panel may be reflected in the side windows in sunlight
LI33.30-P-056665
Jul 18, 2013
010000 STEERING
Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
LI82.95-P-056655
Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI47.40-P-053871
Jul 10, 2013
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
LI91.45-P-056629
Jul 10, 2013
150000 SEAT BELTS
Switch for seat belt extender inoperative.
LI91.10-P-054143
Jul 10, 2013
220000 SEATS
1. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional 3. Adjustment is biased to one side, which bends the seat frame
LI68.10-P-056727
Jul 9, 2013
350000 EQUIPMENT
Glove box squeaks/rattles at top left mounting.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
P-B-54.10-225d
Jul 3, 2013
110000 ELECTRICAL SYSTEM
If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS co
LI8870P056690
Jul 3, 2013
130000 VISIBILITY
Outside mirror fogged.
P-B-72.00/116
Jul 2, 2013
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI46.35-P-055485
Jun 28, 2013
110000 ELECTRICAL SYSTEM
Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's M
LI27 19-P-056610
Jun 21, 2013
060000 ENGINE AND ENGINE COOLING
Harsh 4-3 and/or 4-5 shifts may be experienced, usually more noticeable with light throttle drivers. No check engine light etc. or related diagnostic fault codes. Adaptation values are usually within specification.
MERCEDES-BENZ E350 — All Years Overview
Complete safety history for the MERCEDES-BENZ E350 across all model years (2006–2016).
151
Total Recalls
2,658
Total Complaints
0
Investigations
142
Reported Crashes
75
Reported Fires
3
Reported Deaths
MERCEDES-BENZ E350 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.