2013 MERCEDES-BENZ CLS550
3 recalls — 5 complaints — 94 TSBs
19V787000 Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
15V137000 Mar 10, 2015
EXTERIOR LIGHTING
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility ... Read more
Consequence
Reduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The recall began April 6, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030005.
15V088000 Feb 13, 2015
STRUCTURE:BODY:HOOD
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E... Read more
Consequence
If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
Complaint Statistics
5 total complaints
1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| SEAT BELTS | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| ELECTRICAL SYSTEM | 1 |
| POWER TRAIN | 1 |
| STRUCTURE:BODY | 1 |
STRUCTURE:BODY
Nov 16, 2023
Incident date: Nov 16, 2023
Driver's door hinges failed causing the door to swing open unexpectedly while I was trying to exit. Pulled both shoulders while trying to control it. Orthopedic surgeon says I need rotator cuff surgery - he suspects the injury was due to the door failure.
1 injured
ELECTRICAL SYSTEM
Apr 11, 2022
Incident date: Mar 3, 2022
Car looses communication with the Electronic Ignition System (keyless system) and while rolling to a stop light, slams the car into park while still rolling. It also will throw itself into park while first accelerating - almost causing the car following me to crash into my rear end.
POWER TRAIN
Apr 11, 2022
Incident date: Mar 3, 2022
Car looses communication with the Electronic Ignition System (keyless system) and while rolling to a stop light, slams the car into park while still rolling. It also will throw itself into park while first accelerating - almost causing the car following me to crash into my rear end.
FUEL SYSTEM, GASOLINE
Dec 7, 2020
Incident date: Dec 7, 2020
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ CLS550. THE CONTACT STATED THAT AFTER REFUELING AND PARKING IN THE GARAGE, THE ODOR OF FUEL WAS PRESENT COMING FROM THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT FUEL HAD LEAKED FROM UNDER THE REAR DRIVER'S SIDE SEAT. THE CAUSE OF THE FAILURE WAS NOT ... Read more
SEAT BELTS
Oct 18, 2017
Incident date: Oct 10, 2017
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ CLS550. THE CONTACT STATED THAT THE SEAT BELT DID NOT RETRACT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEA... Read more
EPA Fuel Economy — 2013 MERCEDES-BENZ CLS550
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 4.7L 8-cyl, Automatic 7-spd (Rear-Wheel Drive) | 17.0 | 25.0 | 20.0 | Premium | $4,100 |
CO2 Emissions: 454.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2013 MERCEDES-BENZ CLS550
94 manufacturer communications from 70 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 15 |
| 350000 EQUIPMENT | 9 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 8 |
| 060000 ENGINE AND ENGINE COOLING | 7 |
| 220000 SEATS | 4 |
| 353000 EQUIPMENT:ELECTRICAL | 4 |
| 060000 ENGINE (PWS) | 4 |
| 010000 STEERING | 3 |
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
LI82.85-P-076799
Aug 18, 2023
350000 EQUIPMENT
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
LI82.85-P-076799
Aug 18, 2023
110000 ELECTRICAL SYSTEM
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
ELW - M278 Cat
Jul 27, 2023
060000 ENGINE AND ENGINE COOLING
This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Merc
ELW - M278 Cat
Jul 27, 2023
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Merc
ELW-M278Catalyst
May 11, 2023
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This extended warranty applies to the following condition that may necessitate the repair or replacement of the catalytic converter system and is related to: a?? A check engine Malfunction Indicator Lamp (a??MILa??) may illuminate due to s
ELW-M278Catalyst
May 11, 2023
060000 ENGINE AND ENGINE COOLING
This extended warranty applies to the following condition that may necessitate the repair or replacement of the catalytic converter system and is related to: a?? A check engine Malfunction Indicator Lamp (a??MILa??) may illuminate due to s
CL-ELWSubframe
Mar 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
CL-ELWExhaustVal
Mar 30, 2023
060000 ENGINE AND ENGINE COOLING
Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the ch
ELW-RearSubframe
Mar 10, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Mar 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-ExhaustValve
Mar 10, 2023
060000 ENGINE AND ENGINE COOLING
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (a??MBUSAa??) is extending the warranty coverage on the exhaust valve system in ce
ELW-RearSubframe
Feb 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega
LI68.05-P-060306
Jan 27, 2022
110000 ELECTRICAL SYSTEM
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed
LI68.05-P-060307
Jan 9, 2022
110000 ELECTRICAL SYSTEM
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI54.30-P-072145
Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145
Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI42.47-P-067502
Dec 9, 2020
030000 SERVICE BRAKES, HYDRAULIC
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI42.47-P-067502
Dec 9, 2020
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI82.85-P-071453
Jul 31, 2020
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
LI82.85-P-071453
Jul 31, 2020
340000 COMMUNICATION
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
LI82.10-P-064766
Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI72 40-P-069669
Apr 25, 2019
130000 VISIBILITY
Window lifter inoperative
LI72 40-P-069669
Apr 25, 2019
350000 EQUIPMENT
Window lifter inoperative
SC-2019040001
Apr 11, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Update engine electronics (ME-SFI) control unit software
SC-2019040001
Apr 11, 2019
060000 ENGINE (PWS)
Update engine electronics (ME-SFI) control unit software
LI32 25-P-066246
Apr 5, 2019
020000 SUSPENSION
Thumping noises from rear axle shock absorber
LI32-25-P-066246
Feb 1, 2019
160000 STRUCTURE
Thumping noises from rear axle damper
LI54-30-P-068844
Jan 30, 2019
110000 ELECTRICAL SYSTEM
Model series 257: In the Edition 1, the Welcome graphic is not displayed in the instrument cluster with the specific Edition animation.
LI5418P067550v5
Jan 25, 2019
030000 BRAKES (PWS)
ESP, BAS, PRE-SAFE - Fault message in instrument cluster
LI5418P067550
Jan 25, 2019
030000 BRAKES (PWS)
ESP, BAS, PRE-SAFE - Fault message in instrument cluster
LI5418P067550
Jan 25, 2019
060000 ENGINE (PWS)
ESP, BAS, PRE-SAFE - Fault message in instrument cluster
LI91 45-P-066075
Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI82 70-P-067429
Jul 12, 2018
353000 EQUIPMENT:ELECTRICAL
Inductive charging: iPhone is not reliably charged
LI82 70-P-067429
Jul 12, 2018
350000 EQUIPMENT
Inductive charging: iPhone is not reliably charged
LI54 65-P-068316
Jul 3, 2018
050000 PARKING BRAKE
Warnings without obvious cause from front parking sensors in vehicles with AMG Styling Package (SA code 772)
LI54 65-P-068316
Jul 3, 2018
270000 LANE DEPARTURE
Warnings without obvious cause from front parking sensors in vehicles with AMG Styling Package (SA code 772)
LI54 65-P-068316
Jul 3, 2018
110000 ELECTRICAL SYSTEM
Warnings without obvious cause from front parking sensors in vehicles with AMG Styling Package (SA code 772)
LI80.61-P-068096
May 11, 2018
162700 STRUCTURE:BODY:TRUNK LID
Trunk lid cannot be closed
LI05 20-P-067123
Oct 9, 2017
060000 ENGINE (PWS)
Oil in engine wiring harness
LI0702P0547173
Nov 14, 2016
061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
LI8285P0647651
Aug 25, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Traffic information service and posibly the voice control, nonfunctional after navigation software update.
LI8285P0581859
Aug 16, 2016
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
"Anti-theft protection activated".
LI54-18-P-057927
Jun 4, 2015
060000 ENGINE (PWS)
XENTRY (DAIMLER): STORED IN ENGINE CONTROL UNIT ARE FAULTS RELATING TO THROTTLE VALVE ACTUATOR AND/OR OXYGEN SENSOR DUE TO OCCASIONAL TRANSITION RESISTANCE AT CONTACTS, CAUSING ENGINE DIAGNOSIS WARNING LAMP TO BE INACTIVE. MODEL ALL.
LI82.70-P-060004
Oct 14, 2014
353000 EQUIPMENT:ELECTRICAL
iPhone mobile phone: Various complaints after software update to iOS8
LI54-18P059464
Jul 22, 2014
114000 ELECTRICAL SYSTEM:WIRING
XENTRY (MERCEDES): DUE TO A MALFUNCTION THE ESP, BAS, PRESAFE, HOLD FUNCTION, HILL-START ASSIST AND ESP TRAILER STABILIZATION IS UNAVAILABLE AND ADAPTIVE BRAKE LIGHTS, ADAPTIVE BRAKE ASSIST AND/OR ATTENTION ASSIST HAS FAILED OR IS DEACTIVA
LI91.10-P-059386
Jul 12, 2014
220000 SEATS
Dynamic seat control is not functioning correctly and/or air cushions do not inflate fully.
LI91.10-P-048411
Jul 12, 2014
220000 SEATS
The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
LI91.25-P-059380
Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
SCB-2014060004
Jul 1, 2014
121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES: THE SPOTLIGHT FUNCTION FAILS TO OPERATE PROPERLY DUE TO SCN CODING, IN HEADLAMP CONTROL MODULE, FAILING TO CORRESPOND TO CURRENT SERIES PRODUCTION. MODEL 2014 216. *PE
LI46-35P059241
Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241
Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI98.00-P-058914
Jun 12, 2014
162000 STRUCTURE:BODY
Clearcoat peeling / flaking / bubbling
LI54.71-P-056477
Jun 10, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
XENTRY( MERCEDES): BLIND SPOT INOPERATIVE. 06/10/14*LJ THE CAUSE OF THE DEFECT COMES FROM MOISTURE & MALFUNCTIONS ON THE ENGINE COMPARTMENT. *LJ UPDATE 05/16/2015*LJ
SCB-2014050002
Jun 1, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES: TRANSMISSION CONTROL MODULE SOFTWARE IS UPDATED DUE TO LACK OF CORRESPONDING WITH CURRENT PRODUCTION CONFIGURATION. MODEL 2014 212, 218. *PE
SCB-2014050002
Jun 1, 2014
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES: TRANSMISSION CONTROL MODULE SOFTWARE IS UPDATED DUE TO LACK OF CORRESPONDING WITH CURRENT PRODUCTION CONFIGURATION. MODEL 2014 212, 218. *PE
LI01.30-P-058630
Mar 21, 2014
070000 FUEL SYSTEM, GASOLINE
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI01.30-P-058630
Mar 21, 2014
110000 ELECTRICAL SYSTEM
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI05.10-P-056435
Mar 21, 2014
060000 ENGINE AND ENGINE COOLING
Engine rattling noise after engine start for several seconds
LI82.85-P-058582
Mar 3, 2014
350000 EQUIPMENT
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
LI54-15-P057373
Feb 28, 2014
114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
XENTRY (MERCEDES): THE FUSE AND RELAY BOXES (SRB) IN ENGINE COMPARTMENT OR REAR COMPARTMENT HAS A MALFUNCTION AND DISRUPTIONS TO COMMUNICATION PATHS CAUSING A NO START IN VEHICLE. MODEL 2012-2013 204, 207, 212, 218, 231, 246, 176, 117, 1
LI54.15-P-057373
Feb 28, 2014
110000 ELECTRICAL SYSTEM
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.15-P-057373
Feb 28, 2014
100000 POWER TRAIN
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI49.20-P-056353
Feb 25, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
LI46.15-P-058505
Feb 25, 2014
010000 STEERING
Creaking noise when making vertical or longitudinal adjustment to electrical steering column
LI46.10-P-057961
Feb 18, 2014
010000 STEERING
Surface damage on steering wheel trim
LI-91-29-P058433
Feb 13, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): DUE TO A SOFTWARE ERROR, THE INSTRUMENT CLUSTER DISPLAYS, SRS INDICATOR LAMP, UNUSABLE FRONT PASSENGER SEAT, REQUIRED SERVICE, IN THE CONTROL UNIT. *PE
LI49.20-P-056353
Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI54.25-P-056472
Feb 10, 2014
110000 ELECTRICAL SYSTEM
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
SCB-2013090008
Feb 1, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES: SOFTWARE FAILS TO CORRESPOND, ON SOME VEHICLES, TO CURRENT PRODUCTION CONFIGURATION. MODEL 2013 166 (ML), X166 (GL), 204 (C), X204 (GLK), 207 (E-COUPE), 212 (E), 218 (CLS), 231 (SL). *PE
S-SC- 2013090008
Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
2013090008
Oct 18, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2013090008
Oct 18, 2013
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI8295P054406
Aug 28, 2013
353000 EQUIPMENT:ELECTRICAL
"SOS mbrace service not activated".
LI8270P056963
Aug 21, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Software update of COMAND Online control unit.
LI27.19-P-056610
Aug 12, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI27.19-P-056610
Aug 12, 2013
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI8285P055695
Aug 5, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the display remains dark.
LI8285P053927
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
"Metadata loss- Please reimport all media data".
LI27.20-P-055758
Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
LI27.50-P-056467
Jul 26, 2013
100000 POWER TRAIN
Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F0
LI82.95-P-056655
Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI47.40-P-053871
Jul 10, 2013
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
LI68.10-P-056727
Jul 9, 2013
350000 EQUIPMENT
Glove box squeaks/rattles at top left mounting.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
LI8870P056690
Jul 3, 2013
130000 VISIBILITY
Outside mirror fogged.
LI03.20-P-048278
Mar 26, 2013
060000 ENGINE AND ENGINE COOLING
Engine makes intermittent knocking noise, ticking/crackling
MERCEDES-BENZ CLS550 — All Years Overview
Complete safety history for the MERCEDES-BENZ CLS550 across all model years (2006–2017).
32
Total Recalls
136
Total Complaints
0
Investigations
5
Reported Crashes
1
Reported Fires
0
Reported Deaths
MERCEDES-BENZ CLS550 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.