2013 MERCEDES-BENZ CLS550
3 recalls — 5 complaints
19V787000
Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
15V137000
Mar 10, 2015
EXTERIOR LIGHTING
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility ... Read more
Consequence
Reduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The recall began April 6, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030005.
15V088000
Feb 13, 2015
STRUCTURE:BODY:HOOD
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E... Read more
Consequence
If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
Complaint Statistics
5 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| SEAT BELTS | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| ELECTRICAL SYSTEM | 1 |
| POWER TRAIN | 1 |
| SERVICE BRAKES | 1 |
SERVICE BRAKES
Nov 16, 2023
Incident date: Nov 16, 2023
I brought the car to my Mercedes dealer for a State required safety and emissions inspection. It passed but they said the rear brake line were rusted and needed replacement at a cost of $2546.00. This model and numerous others were recently provided an extended warranty for rusted subframes. This ... Read more
ELECTRICAL SYSTEM
Apr 11, 2022
Incident date: Mar 3, 2022
Car looses communication with the Electronic Ignition System (keyless system) and while rolling to a stop light, slams the car into park while still rolling. It also will throw itself into park while first accelerating - almost causing the car following me to crash into my rear end.
POWER TRAIN
Apr 11, 2022
Incident date: Mar 3, 2022
Car looses communication with the Electronic Ignition System (keyless system) and while rolling to a stop light, slams the car into park while still rolling. It also will throw itself into park while first accelerating - almost causing the car following me to crash into my rear end.
FUEL SYSTEM, GASOLINE
Dec 7, 2020
Incident date: Dec 7, 2020
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ CLS550. THE CONTACT STATED THAT AFTER REFUELING AND PARKING IN THE GARAGE, THE ODOR OF FUEL WAS PRESENT COMING FROM THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT FUEL HAD LEAKED FROM UNDER THE REAR DRIVER'S SIDE SEAT. THE CAUSE OF THE FAILURE WAS NOT ... Read more
SEAT BELTS
Oct 18, 2017
Incident date: Oct 10, 2017
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ CLS550. THE CONTACT STATED THAT THE SEAT BELT DID NOT RETRACT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEA... Read more
EPA Fuel Economy — 2013 MERCEDES-BENZ CLS550
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 4.7L 8-cyl, Automatic 7-spd (Rear-Wheel Drive) | 17.0 | 25.0 | 20.0 | Premium | $3,450 |
CO2 Emissions: 454.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
MERCEDES-BENZ CLS550 — All Years Overview
Complete safety history for the MERCEDES-BENZ CLS550 across all model years (2010–2017).
120
Total Recalls
54
Total Complaints
0
Investigations
4
Reported Crashes
0
Reported Fires
0
Reported Deaths