2012 MERCEDES-BENZ CLS550
3 recalls — 31 complaints — 95 TSBs
17V177000 Mar 14, 2017
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350... Read more
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
15V137000 Mar 10, 2015
EXTERIOR LIGHTING
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility ... Read more
Consequence
Reduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The recall began April 6, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030005.
12V533000 Nov 6, 2012
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Defect Description
Mercedes-Benz is recalling certain model year 2012 CLS550 and CLS550 4Matic vehicles, manufactured December 01, 2011, through December 13, 2011. The bolts that hold the hood's secondary latch striker may have been insufficiently tightened.
Consequence
The reduced torque of the striker bolts might lead to a loosening of the bolts. If two of the four bolts securing the striker became loose, the secondary hood latch function would become ineffective. If this problem combines with a failure of the primary hood lock or if the hood is not properly clo... Read more
Remedy
Mercedes-Benz will notify owners, and dealers will check and retighten the bolts as necessary. Mercedes-Benz notified the owners by phone for this campaign starting on 11/21/2012. Owners may contact Mercedes-Benz at 1-800-367-6372.
Complaint Statistics
31 total complaints
3 crashes 6 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 6 |
| ELECTRICAL SYSTEM | 5 |
| FUEL/PROPULSION SYSTEM | 5 |
| POWER TRAIN | 4 |
| SERVICE BRAKES | 3 |
| STEERING | 2 |
| UNKNOWN OR OTHER | 2 |
| WHEELS | 1 |
| SUSPENSION | 1 |
| Other/I am not sure | 1 |
ENGINE
Oct 5, 2025
Incident date: Oct 4, 2025
While driving, on multiple occasions all warning lights will come on and the car will start to lose power. The headlights constantly go off and come back on randomly. Turn the blinker on and the rear window wipers intermittently come on. The vehicle has been towed to the dealership so many times and... Read more
AIR BAGS
Oct 3, 2025
Incident date: Aug 1, 2025
The vehicle has start throwing a safety restraint error. We got into the service mode and it shows there is electrical problems with the driver side airbag system and that it may not deploy in the event of an accident. Tesla is delaying the appointment to review this for 12 days. Their app advised t... Read more
FUEL/PROPULSION SYSTEM
Jul 27, 2025
Incident date: Jul 15, 2025
I was going to pass someone and as I was speeding up the check engine light came on. I pulled over and there was nothing wrong with the truck. Months later there was a warning that came up on the dash it said something about shifting and i was to park the truck. I took it to a transmission shop, com... Read more
Other/I am not sure
Mar 19, 2025
Incident date: Mar 10, 2025
Recall on my carseat
ELECTRICAL SYSTEM
Jan 27, 2025
Incident date: Sep 8, 2023
On 3 occasions, in the past three weeks, the vehicle has lost power while in motion and display states “shift to park”. Restarting vehicle is required. This occurs while in motion and could be dangerous for driver and passenger. Car repair unable to diagnose issue. Reported numerous codes ... Read more
ENGINE
Aug 30, 2024
Incident date: Jul 25, 2024
The contact owns a 2015 Ford Focus. The contact stated that for approximately two years while driving on several occasions at various speeds, the vehicle jolted forward and lost motive power. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure for five months... Read more
POWER TRAIN
Aug 30, 2024
Incident date: Jul 25, 2024
The contact owns a 2015 Ford Focus. The contact stated that for approximately two years while driving on several occasions at various speeds, the vehicle jolted forward and lost motive power. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure for five months... Read more
SUSPENSION
Aug 30, 2024
Incident date: Jul 25, 2024
Premature rusting on brake and fuel lines which lead to further issues with driveability and saftey. This us caused by the same defects leading to the Premature rust on the subframe that can cause a serious wreck on the interstate.
SERVICE BRAKES
Sep 12, 2023
Incident date: Jan 15, 2016
The contact rented a 2023 Ford F-150. The contact stated that while driving at 70 MPH, the brake pedal was depressed but the vehicle failed to slow down as needed. The contact stated that multiple unknown warning lights were illuminated. The vehicle was taken to a dealer, but the failure could not b... Read more
ELECTRICAL SYSTEM
Sep 8, 2023
Incident date: Sep 7, 2023
The vehicle locking system malfunctioned, locking itself with the keys inside the vehicle. The vehicle was in park, the engine was off, I was only out of the vehicle for 30 seconds to 1 minute in time while filling my gas tank. My dog was inside the vehicle, in the back with no access to door locks ... Read more
UNKNOWN OR OTHER
Dec 15, 2022
Incident date: Nov 30, 2022
The rear subframe rusted from the inside out causing structural failure of the subframe. This lead to twisting of the chassis under hard braking causing difficulty in controlling the vehicle. As you can imagine, controlling a vehicle when needing to abruptly stop is very important. The rear end felt... Read more
UNKNOWN OR OTHER
Mar 26, 2022
Incident date: Mar 15, 2022
It has been confirmed by a glass company that the car has an improper seal/bonded windshield. The windshield is the original and the car has never been in an accident. A few years ago, i noticed a rattling that I was unable to identify. This was reported during one of the regular maintenance s... Read more
FUEL/PROPULSION SYSTEM
Mar 2, 2022
Incident date: Aug 10, 2017
UNKNOWN EVERY TIME THE CAR IS REFUELED THERE IS A VERY STRONG SMELL OF GASOLINE IN AND AROUND THE VEHICLE. IF YOU CHECK CARCOMPLIANTS. COM THE ARE MANY COMPLAINTS ABOUT THIS DEFECT.. IN THE ARTICLE @ CAR COMPLAINTS .COM THE NHSTA CLAIMS IT KNOWS ABOUT THE PROBLEM BUT SINCE MERCEDES BENZ HAS COM... Read more
ENGINE
Dec 16, 2020
Incident date: Nov 30, 2020
CAM LINK SENSOR LEAKS OIL ONTO ENGINE HARNESS, FRYING ALL ELECTRIC COMPONENTS, CAUSING VEHICLE TO STUTTER WHILE OPERATING
ELECTRICAL SYSTEM
Dec 16, 2020
Incident date: Nov 30, 2020
CAM LINK SENSOR LEAKS OIL ONTO ENGINE HARNESS, FRYING ALL ELECTRIC COMPONENTS, CAUSING VEHICLE TO STUTTER WHILE OPERATING
FUEL/PROPULSION SYSTEM
Sep 22, 2020
Incident date: Sep 15, 2020
FUEL LEAK INTO REAR DRIVER SIDE BACK SEAT FROM BELOW. GAS LEAKED INTO PASSENGER CABIN DUE TO A SEAL THAT BROKE FROM GAS TANK. DANGEROUS SMELL AND FIRE HAZARD. LEAK HAPPENS ALL THE TIME, WHEN PARKED AND ESPECIALLY WHEN DRIVING. MBUSA AND DEALERSHIPS NOT ACCEPTING THE DEFECT AND DESIGN FLAW THAT CAUS... Read more
POWER TRAIN
Apr 9, 2020
Incident date: Feb 20, 2020
ENGINE STARTED MISFIRING AND WOULD GO INTO LIMP MODE SO I BROUGHT IT TO DEALERSHIP FOR DIAGNOSTIC AND WAS TOLD OIL WAS LEAKING FROM THE CAMSHAFT SENSORS INTO THE ENGINE WIRING HARNESS AND ECU. ALL OF WHICH NEEDED TO BE REPLACED AT A COST OF OVER $6033.00 AND THE CAR HAS ONLY AROUND 50K MILES ON IT.... Read more
ENGINE
Apr 9, 2020
Incident date: Feb 20, 2020
ENGINE STARTED MISFIRING AND WOULD GO INTO LIMP MODE SO I BROUGHT IT TO DEALERSHIP FOR DIAGNOSTIC AND WAS TOLD OIL WAS LEAKING FROM THE CAMSHAFT SENSORS INTO THE ENGINE WIRING HARNESS AND ECU. ALL OF WHICH NEEDED TO BE REPLACED AT A COST OF OVER $6033.00 AND THE CAR HAS ONLY AROUND 50K MILES ON IT.... Read more
ENGINE
Mar 7, 2020
Incident date: Sep 1, 2017
WHEN STARTED AND FOR SOME PERIOD AFTER WARM UP THE ENGINE FUEL INJECTORS RATTLE. THE DEALER MECHANIC CLAIMS THAT THIS IS THE RESULT OF THE SPLIT RAIL SYSTEM INSTALLED ON THE ENGINE. THIS MAKES THE MOTOR APPEAR TO BE KNOCKING AS THE NOISE IS LOUD. I HAVE REPORTED IT SEVERAL TIMES SINCE 2017.
FUEL/PROPULSION SYSTEM
Jul 6, 2019
Incident date: Jul 1, 2019
FUEL LEAK FROM UNKNOWN PART OF THE TANK
FUEL/PROPULSION SYSTEM
Sep 18, 2018
Incident date: Sep 17, 2018
"FUEL LEAKING FROM GAS TANK" AFTER SMELLING A STRONG FUEL SMELL BOTH INSIDE AND OUT SIDE MY VEHICLE I TOOK TO MERCEDES 9/17/18 TO SEE IF THEY KNEW OF THE ISSUE OF IF THERE WAS SOME TYPE OR RECALL ON MY VEHICLE REGARDING A FUEL ISSUE. THE SMELL ALWAYS SEEMED STRONGER AFTER I PUT IN A FULL TANK OF GA... Read more
ENGINE
Aug 25, 2018
Incident date: Aug 18, 2018
DRIVING ON THE HIGHWAY WITH MY 6MONTH OLD BABY AND SUDDENLY MY CAR SURGES AND LOSES POWER. THE CHECK ENGINE LIGHT FLASHES AND I MOVE TO THE SIDE OF THE ROAD WITH ALMOST NO ACCELERATION. TURN OFF THE ENGINE, WAIT A WHILE THEN TURN IT BACK ON AND HEAD BACK HOME. THE CEL STAYED ON BUT I STILL HAD ENGIN... Read more
ELECTRICAL SYSTEM
Aug 25, 2018
Incident date: Aug 18, 2018
DRIVING ON THE HIGHWAY WITH MY 6MONTH OLD BABY AND SUDDENLY MY CAR SURGES AND LOSES POWER. THE CHECK ENGINE LIGHT FLASHES AND I MOVE TO THE SIDE OF THE ROAD WITH ALMOST NO ACCELERATION. TURN OFF THE ENGINE, WAIT A WHILE THEN TURN IT BACK ON AND HEAD BACK HOME. THE CEL STAYED ON BUT I STILL HAD ENGIN... Read more
ELECTRICAL SYSTEM
Feb 27, 2018
Incident date: Feb 1, 2014
THE VERY DAY I BROUGHT MY CAR HOME FROM A USED CAR PURCHASE, THE MOMENT I PULLED IN MY DRIVEWAY TO PARK, THE MESSAGE CENTER SAID, " SOS SERVICE NOT ACTIVATED" IN A WARNING IN THE CENTER CLUSTER. IT WOULDN'T GO AWAY AND I DIDN'T KNOW WHAT TO DO, SO I PUSHED THE SOS BUTTON AND MB ASKED ME, " WHAT IS Y... Read more
POWER TRAIN
Mar 13, 2016
Incident date: Feb 28, 2016
DRIVE SHIFT CAME APART WHILE I WAS DRIVING AND BROKE THE FRONT AXLE DIFFERENTIAL ON THE HIGHWAY
WHEELS
Apr 9, 2014
Incident date: Jan 29, 2014
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLS-550 (N/A). THE CONTACT STATED THAT OVER A ONE-MONTH PERIOD, ALL FOUR FACTORY TIRES FAILED AND NEEDED TO BE REPLACED BECAUSE TWO OF THE FOUR TIRES BLEW OUT. THE VEHICLE WAS TOWED THREE TIMES TO THE DEALER. THE DEALER STATED THAT THE TIRES WERE LOW PROFIL... Read more
POWER TRAIN
Oct 5, 2012
Incident date: Oct 4, 2012
WHILE DRIVING 45 MPH, THE BRAKES WERE APPLIED HOWEVER, THE VEHICLE WOULD NOT DECELERATE. IN ADDITION, THE STEERING WHEEL SEIZED SIMULTANEOUSLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. T THE MANUFACTURER HAS BEEN CONTACTED AND STATED THAT THEY WO... Read more
Crash
2 injured
STEERING
Oct 5, 2012
Incident date: Oct 4, 2012
WHILE DRIVING 45 MPH, THE BRAKES WERE APPLIED HOWEVER, THE VEHICLE WOULD NOT DECELERATE. IN ADDITION, THE STEERING WHEEL SEIZED SIMULTANEOUSLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. T THE MANUFACTURER HAS BEEN CONTACTED AND STATED THAT THEY WO... Read more
Crash
2 injured
SERVICE BRAKES
Oct 5, 2012
Incident date: Oct 4, 2012
WHILE DRIVING 45 MPH, THE BRAKES WERE APPLIED HOWEVER, THE VEHICLE WOULD NOT DECELERATE. IN ADDITION, THE STEERING WHEEL SEIZED SIMULTANEOUSLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. T THE MANUFACTURER HAS BEEN CONTACTED AND STATED THAT THEY WO... Read more
Crash
2 injured
SERVICE BRAKES
Aug 29, 2012
Incident date: Aug 14, 2012
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ CLS550. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE BRAKES WERE APPLIED HOWEVER, THE VEHICLE WOULD NOT DECELERATE. IN ADDITION, THE STEERING WHEEL SEIZED SIMULTANEOUSLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FO... Read more
STEERING
Aug 29, 2012
Incident date: Aug 14, 2012
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ CLS550. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE BRAKES WERE APPLIED HOWEVER, THE VEHICLE WOULD NOT DECELERATE. IN ADDITION, THE STEERING WHEEL SEIZED SIMULTANEOUSLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FO... Read more
EPA Fuel Economy — 2012 MERCEDES-BENZ CLS550
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 4.7L 8-cyl, Automatic 7-spd (Rear-Wheel Drive) | 17.0 | 25.0 | 20.0 | Premium | $4,100 |
CO2 Emissions: -1.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2012 MERCEDES-BENZ CLS550
95 manufacturer communications from 67 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 16 |
| 350000 EQUIPMENT | 11 |
| 060000 ENGINE AND ENGINE COOLING | 7 |
| 060000 ENGINE (PWS) | 6 |
| 010000 STEERING | 5 |
| 220000 SEATS | 4 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 4 |
| 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 3 |
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
LI82.85-P-076799
Aug 18, 2023
350000 EQUIPMENT
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
LI82.85-P-076799
Aug 18, 2023
110000 ELECTRICAL SYSTEM
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
ELW - M278 Cat
Jul 27, 2023
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Merc
ELW - M278 Cat
Jul 27, 2023
060000 ENGINE AND ENGINE COOLING
This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Merc
ELW-M278Catalyst
May 11, 2023
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This extended warranty applies to the following condition that may necessitate the repair or replacement of the catalytic converter system and is related to: a?? A check engine Malfunction Indicator Lamp (a??MILa??) may illuminate due to s
ELW-M278Catalyst
May 11, 2023
060000 ENGINE AND ENGINE COOLING
This extended warranty applies to the following condition that may necessitate the repair or replacement of the catalytic converter system and is related to: a?? A check engine Malfunction Indicator Lamp (a??MILa??) may illuminate due to s
CL-ELWSubframe
Mar 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
CL-ELWExhaustVal
Mar 30, 2023
060000 ENGINE AND ENGINE COOLING
Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the ch
ELW-ExhaustValve
Mar 10, 2023
060000 ENGINE AND ENGINE COOLING
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (a??MBUSAa??) is extending the warranty coverage on the exhaust valve system in ce
ELW-RearSubframe
Mar 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Mar 10, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Feb 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega
LI68.05-P-060306
Jan 27, 2022
110000 ELECTRICAL SYSTEM
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed
LI68.05-P-060307
Jan 9, 2022
110000 ELECTRICAL SYSTEM
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
LI54.30-P-072145
Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145
Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI42.47-P-067502
Dec 9, 2020
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI42.47-P-067502
Dec 9, 2020
030000 SERVICE BRAKES, HYDRAULIC
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI82.85-P-071453
Jul 31, 2020
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
LI82.85-P-071453
Jul 31, 2020
340000 COMMUNICATION
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
NCU-2019080019
Jul 10, 2020
013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
The aluminum bolts of the steering gear housing cover and the aluminum bolts on the powerpack may corrode in corrosion-critical countries where exposed combination with particularly aggressive thawing agents (saltwater mixtures) in certain
NCU-2019080019
Jul 10, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
The aluminum bolts of the steering gear housing cover and the aluminum bolts on the powerpack may corrode in corrosion-critical countries where exposed combination with particularly aggressive thawing agents (saltwater mixtures) in certain
NCU-2019080019
Jul 10, 2020
350000 EQUIPMENT
The aluminum bolts of the steering gear housing cover and the aluminum bolts on the powerpack may corrode in corrosion-critical countries where exposed combination with particularly aggressive thawing agents (saltwater mixtures) in certain
NCU-2019080019
Jul 10, 2020
010000 STEERING
The aluminum bolts of the steering gear housing cover and the aluminum bolts on the powerpack may corrode in corrosion-critical countries where exposed combination with particularly aggressive thawing agents (saltwater mixtures) in certain
LI82.10-P-064766
Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI72 40-P-069669
Apr 25, 2019
130000 VISIBILITY
Window lifter inoperative
LI72 40-P-069669
Apr 25, 2019
350000 EQUIPMENT
Window lifter inoperative
SC-2019040001
Apr 11, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Update engine electronics (ME-SFI) control unit software
SC-2019040001
Apr 11, 2019
060000 ENGINE (PWS)
Update engine electronics (ME-SFI) control unit software
LI32 25-P-066246
Apr 5, 2019
020000 SUSPENSION
Thumping noises from rear axle shock absorber
LI32-25-P-066246
Feb 1, 2019
160000 STRUCTURE
Thumping noises from rear axle damper
LI54-30-P-068844
Jan 30, 2019
110000 ELECTRICAL SYSTEM
Model series 257: In the Edition 1, the Welcome graphic is not displayed in the instrument cluster with the specific Edition animation.
LI5418P067550v5
Jan 25, 2019
030000 BRAKES (PWS)
ESP, BAS, PRE-SAFE - Fault message in instrument cluster
LI5418P067550
Jan 25, 2019
060000 ENGINE (PWS)
ESP, BAS, PRE-SAFE - Fault message in instrument cluster
LI5418P067550
Jan 25, 2019
030000 BRAKES (PWS)
ESP, BAS, PRE-SAFE - Fault message in instrument cluster
LI91 45-P-066075
Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI82 70-P-067429
Jul 12, 2018
353000 EQUIPMENT:ELECTRICAL
Inductive charging: iPhone is not reliably charged
LI82 70-P-067429
Jul 12, 2018
350000 EQUIPMENT
Inductive charging: iPhone is not reliably charged
LI54 65-P-068316
Jul 3, 2018
110000 ELECTRICAL SYSTEM
Warnings without obvious cause from front parking sensors in vehicles with AMG Styling Package (SA code 772)
LI54 65-P-068316
Jul 3, 2018
050000 PARKING BRAKE
Warnings without obvious cause from front parking sensors in vehicles with AMG Styling Package (SA code 772)
LI54 65-P-068316
Jul 3, 2018
270000 LANE DEPARTURE
Warnings without obvious cause from front parking sensors in vehicles with AMG Styling Package (SA code 772)
LI80.61-P-068096
May 11, 2018
162700 STRUCTURE:BODY:TRUNK LID
Trunk lid cannot be closed
LI05 20-P-067123
Oct 9, 2017
060000 ENGINE (PWS)
Oil in engine wiring harness
LI0702P0547173
Nov 14, 2016
061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
LI8285P0647651
Aug 25, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Traffic information service and posibly the voice control, nonfunctional after navigation software update.
LI8285P0581859
Aug 16, 2016
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
"Anti-theft protection activated".
LI82.70-P-060004
Oct 14, 2014
353000 EQUIPMENT:ELECTRICAL
iPhone mobile phone: Various complaints after software update to iOS8
LI-46-35P059463
Sep 22, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
XENTRY (MERCEDES): POWER STEERING MALFUNCTION, SERVICE REQUIRED, IS DISPLAYED IN INSTRUMENT CLUSTER, AFTER ENGINE HAS STARTED, AND HAVE ACOUSTIC WARNING SOUNDS AT SAME TIME, WITH EXCESSIVE RESISTANCE OF STEERING. MODEL 242. *PE
LI-46-35P059463
Sep 22, 2014
010000 STEERING
XENTRY (MERCEDES): POWER STEERING MALFUNCTION, SERVICE REQUIRED, IS DISPLAYED IN INSTRUMENT CLUSTER, AFTER ENGINE HAS STARTED, AND HAVE ACOUSTIC WARNING SOUNDS AT SAME TIME, WITH EXCESSIVE RESISTANCE OF STEERING. MODEL 242. *PE
LI91.10-P-059386
Jul 12, 2014
220000 SEATS
Dynamic seat control is not functioning correctly and/or air cushions do not inflate fully.
LI91.10-P-048411
Jul 12, 2014
220000 SEATS
The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
LI91.25-P-059380
Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI46-35P059241
Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241
Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI98.00-P-058914
Jun 12, 2014
162000 STRUCTURE:BODY
Clearcoat peeling / flaking / bubbling
LI01.30-P-058630
Mar 21, 2014
110000 ELECTRICAL SYSTEM
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI05.10-P-056435
Mar 21, 2014
060000 ENGINE AND ENGINE COOLING
Engine rattling noise after engine start for several seconds
LI01.30-P-058630
Mar 21, 2014
070000 FUEL SYSTEM, GASOLINE
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI-30-20P058689
Mar 13, 2014
181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
XENTRY (MERCEDES): IN THE INSTRUMENT CLUSTER, AN ESP WARNING DUE TO IMPLAUSIBLE ACCELERATOR PEDAL SIGNAL RECEIVED FROM ENGINE CONTROL UNIT. MODEL 2012 172, 212, 218, 207, 204. *PE
LI-30-20P058689
Mar 13, 2014
060000 ENGINE (PWS)
XENTRY (MERCEDES): IN THE INSTRUMENT CLUSTER, AN ESP WARNING DUE TO IMPLAUSIBLE ACCELERATOR PEDAL SIGNAL RECEIVED FROM ENGINE CONTROL UNIT. MODEL 2012 172, 212, 218, 207, 204. *PE
LI30.20-P-058689
Mar 13, 2014
110000 ELECTRICAL SYSTEM
ESP warning message in instrument cluster. One of the fault codes C219700 or 630900 is logged in the ESP control unit (N30/4).
LI82.85-P-058582
Mar 3, 2014
350000 EQUIPMENT
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
LI54-15-P057373
Feb 28, 2014
114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
XENTRY (MERCEDES): THE FUSE AND RELAY BOXES (SRB) IN ENGINE COMPARTMENT OR REAR COMPARTMENT HAS A MALFUNCTION AND DISRUPTIONS TO COMMUNICATION PATHS CAUSING A NO START IN VEHICLE. MODEL 2012-2013 204, 207, 212, 218, 231, 246, 176, 117, 1
LI54.15-P-057373
Feb 28, 2014
110000 ELECTRICAL SYSTEM
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.15-P-057373
Feb 28, 2014
100000 POWER TRAIN
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.71-P-056477
Feb 25, 2014
273000 LANE DEPARTURE: BLIND SPOT DETECTION
Blind Spot Assist inoperative.
LI46.15-P-058505
Feb 25, 2014
010000 STEERING
Creaking noise when making vertical or longitudinal adjustment to electrical steering column
LI49.20-P-056353
Feb 25, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
LI46.10-P-057961
Feb 18, 2014
010000 STEERING
Surface damage on steering wheel trim
LI49.20-P-056353
Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI54.25-P-056472
Feb 10, 2014
110000 ELECTRICAL SYSTEM
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
S-SC- 2013090008
Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
LI8270P056963
Aug 21, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Software update of COMAND Online control unit.
LI8285P055695
Aug 5, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the display remains dark.
LI8285P053927
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
"Metadata loss- Please reimport all media data".
LI27.20-P-055758
Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
LI27.50-P-056467
Jul 26, 2013
100000 POWER TRAIN
Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F0
LI82.95-P-056655
Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI47.40-P-053871
Jul 10, 2013
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
LI68.10-P-056727
Jul 9, 2013
350000 EQUIPMENT
Glove box squeaks/rattles at top left mounting.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
LI8870P056690
Jul 3, 2013
130000 VISIBILITY
Outside mirror fogged.
S-B-80.61/61A
Apr 2, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI03.20-P-048278
Mar 26, 2013
060000 ENGINE AND ENGINE COOLING
Engine makes intermittent knocking noise, ticking/crackling
2012110003
Nov 21, 2012
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2012110003
Nov 21, 2012
060000 ENGINE (PWS)
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2012110003
Nov 1, 2012
060000 ENGINE (PWS)
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2012110003
Nov 1, 2012
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI82-95-P054406
Aug 10, 2012
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER TAKING VEHICLE OUT TRANSPORT MODE, INSTRUMENT CLUSTER DISPLAYS MESSAGE SOS MBRACE SERVICE NOT ACTIVATED. MODELS 2013 166, 172, 204, 207, 212, 218, 231, 463. *PE
MERCEDES-BENZ CLS550 — All Years Overview
Complete safety history for the MERCEDES-BENZ CLS550 across all model years (2006–2017).
32
Total Recalls
136
Total Complaints
0
Investigations
5
Reported Crashes
1
Reported Fires
0
Reported Deaths
MERCEDES-BENZ CLS550 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.