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NHTSA Campaign 12V533000

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Issued by Mercedes-Benz USA, LLC. · Reported Nov 6, 2012 · 23 vehicles affected

What's wrong

Mercedes-Benz is recalling certain model year 2012 CLS550 and CLS550 4Matic vehicles, manufactured December 01, 2011, through December 13, 2011. The bolts that hold the hood's secondary latch striker may have been insufficiently tightened.

Consequence

The reduced torque of the striker bolts might lead to a loosening of the bolts. If two of the four bolts securing the striker became loose, the secondary hood latch function would become ineffective. If this problem combines with a failure of the primary hood lock or if the hood is not properly closed, the hood could open while driving, increasing the risk of a vehicle crash.

Remedy

Mercedes-Benz will notify owners, and dealers will check and retighten the bolts as necessary. Mercedes-Benz notified the owners by phone for this campaign starting on 11/21/2012. Owners may contact Mercedes-Benz at 1-800-367-6372.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ CLS550 2012 23

Source: NHTSA Campaign 12V533000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.