System Failure: The Power Train (6-speed Automatic Transmission) suffered a major malfunction, documented by diagnostic codes P0731 (Gear 1 Incorrect Ratio) and P0780 (Shift Error). The vehicle is available for inspection. Safety Risk: The failure caused a sudden loss of propulsion while attempting to accelerate. This created an immediate risk of a rear-end collision and left the vehicle unresponsive in the path of oncoming traffic. The transmission's unpredictable shifting makes the vehicle unsafe to operate. Confirmation: The failure and the P0731 code were officially confirmed by Castle Mazda on March 2, 2026. The manufacturer (Mazda) has been notified but has denied a remedy, despite TSB MC-10160555-0001 addressing this specific internal defect. Warning Symptoms: There was no Check Engine Light or dashboard warning prior to or during the failure. The only warning was an extreme, abnormal mechanical grinding/clunking noise from the transmission. The lack of a malfunction indicator light (MIL) meant I had no electronic warning of a looming mechanical failure while in motion.
Per Mazda inspection, the back side of cylinder head #3 has an oil leak which is leaking onto the exhaust manifold. This creates a direct fire hazard as Mazda said they highly recommend not driving it for that reason. The Mazda dealership inspected and confirmed the issue, it in February 2026, with only 74,000 miles on the vehicle.
I recently discovered a significant oil leak near the exhaust manifold of my 2018 Mazda 6 (2.5L NA), which has resulted in visible smoke and a burning oil odor. Upon taking the vehicle to the nearest Mazda dealership for a diagnosis, the service department informed me that the vehicle has suffered a cracked cylinder head. An active oil drip is visible behind the engine near the exhaust manifold immediately upon starting the car; consequently, the engine is leaking oil directly onto the exhaust components. This condition not only renders the vehicle inoperable but also presents a significant safety and fire hazard. At the time of this writing, my vehicle has only 46,996 miles and has been meticulously maintained. This mileage is well under the 60,000-mile powertrain threshold and represents a premature failure of a major internal engine component. There are numerous reports on Mazda owner forums describing this identical issue occurring in Mazda 6, CX-5, and CX-9 models. Some owners have even reported instances of minor fires or active burning under the hood due to oil contacting hot engine components. Mazda released Technical Service Bulletin TSB #MC-10241612-0001 (SA-037-23), which includes a redesigned cylinder head for 2018–2020 Mazda 6, 2019 CX-5, and 2016–2020 CX-9 models, demonstrating Mazda’s awareness of this design flaw. While the TSB currently only specifies the 2.5L Turbo engines and not the naturally aspirated variants, there is substantial evidence that this is a widespread defect across these model years, unrelated to owner misuse or vehicle mileage. Mazda should take full responsibility by issuing a formal recall or providing an extended warranty to cover naturally aspirated engines, thereby addressing this problem and preventing further safety risks.
I recently discovered a significant oil leak near the exhaust manifold of my 2018 Mazda 6 (2.5L NA), which has resulted in visible smoke and a burning oil odor. Upon taking the vehicle to the nearest Mazda dealership for a diagnosis, the service department informed me that the vehicle has suffered a cracked cylinder head. An active oil drip is visible behind the engine near the exhaust manifold immediately upon starting the car; consequently, the engine is leaking oil directly onto the exhaust components. This condition not only renders the vehicle inoperable but also presents a significant safety and fire hazard. At the time of this writing, my vehicle has only 46,996 miles and has been meticulously maintained. This mileage is well under the 60,000-mile powertrain threshold and represents a premature failure of a major internal engine component. There are numerous reports on Mazda owner forums describing this identical issue occurring in Mazda 6, CX-5, and CX-9 models. Some owners have even reported instances of minor fires or active burning under the hood due to oil contacting hot engine components. Mazda released Technical Service Bulletin TSB #MC-10241612-0001 (SA-037-23), which includes a redesigned cylinder head for 2018–2020 Mazda 6, 2019 CX-5, and 2016–2020 CX-9 models, demonstrating Mazda’s awareness of this design flaw. While the TSB currently only specifies the 2.5L Turbo engines and not the naturally aspirated variants, there is substantial evidence that this is a widespread defect across these model years, unrelated to owner misuse or vehicle mileage. Mazda should take full responsibility by issuing a formal recall or providing an extended warranty to cover naturally aspirated engines, thereby addressing this problem and preventing further safety risks.
Cracked cylinder head causing oil leak and possible coolant leak. This is a known issue with this year and model. Mazda is trying to suggest the issue is only for the turbo engine, but the non-turbo engine is also defective, per countless reports online. I have a video from the service technician from the mazda dealership, but it is too big to upload.
Was driving then car suddenly shut down and all panel lights turned on. The car would not start after an hour it started but was Perkins when driving. Mechanics were unable to diagnose the issue.
Premature caliper failure on front and rear. Ruined rotors at 40k miles, confirmed caliper failure by two service shops. Grinding/squeaking sounds intermittently been happening for since 30,000 miles
The contact owns a 2018 Mazda Mazda6. The contact stated upon taken the vehicle to the dealer for an oil change, the dealer notified the contact of a fuel leak. The dealer diagnosed the vehicle and informed the contact that the top of the fuel tank and bolts connected to the fuel pump were significantly rusted, causing the fuel leak. The dealer determined that the fuel tank and the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that no assistance would be provided because the contact had already authorized the dealer to repair the vehicle. The failure mileage was approximately 75,000.
Bought used with 47k miles. Two weeks later, took it to my mechanic for an inspection, they found a massive oil leak on the back of the motor. Took it back to the dealership and they diagnosed it as a cracked cylinder head, for which there is a known TSB and warranty extension. Unfortunately, the warranty extension only covers a coolant leak from the cracked cylinder head, not an oil leak. Thankfully, the dealership took care of me but had they not, I was looking at a $7k+ repair on a car I had owned for 2 weeks. In the TSB, Mazda acknowledges that there were both design and manufacturing flaws for the affected model years. In acknowledging the issue, they should have issued a recall for affected vehicles, not a simple warranty extension
I am having my brake pads changed at a local mechanic and when changing the pads, the mechanic was unable to change them because the rotors and calipers were rusted and the brake pistons stuck. The previous recall only considered Mazda 6 up to 2013 but my 2018 has had the same problem.
Software error/loss of engine power. No warning of this before it happens. The car completely loses power, and stalls or stops in the middle of me driving. This has happened on the freeway and risked my life as well as my husbands, and children. This same issue has been a previous recall and fixed in 2019 for my car, and now it is happening again.
Coolant leaks at the cylinder head around the exhaust manifold causing my car to over heat. Also when my thermostat is set to the exact temperature for both sides my driver side blows cold and the passenger side blows hot
Coolant leaks at the cylinder head around the exhaust manifold causing my car to over heat. Also when my thermostat is set to the exact temperature for both sides my driver side blows cold and the passenger side blows hot
Driving in traffic and the engine temperature warning appeared on dash. Dealer has confirmed there is a large coolant leak from the cylinder head. Mazda released a technical service bulletin regarding the issue affecting Mazda6, cx-5 and cx-9, but I will have to pay for a head gasket replacement.
Cracked cylinder head near the exhaust manifold. Created a large oil leak. Oil on the exhaust is a fire hazard. After one quart of oil loss a low oil level light comes on. This is a reported problem. One version of the engine I have has a Mazda TSB and an extended warranty. TSB 01-0022/23 A local repair shop has diagnosed the problem.
My car has stalled out on me 6 times in traffic and wouldn’t restart for hours. I took it to the Mazda dealership and they told me nothing was wrong but it continues to happen. I need something done as soon as possible
My car has stalled out on me 6 times in traffic and wouldn’t restart for hours. I took it to the Mazda dealership and they told me nothing was wrong but it continues to happen. I need something done as soon as possible
My car has stalled out on me 6 times in traffic and wouldn’t restart for hours. I took it to the Mazda dealership and they told me nothing was wrong but it continues to happen. I need something done as soon as possible
Cracked Cylinder Head. At 50,400 miles. This is far too common of a problem for such a new car with so few miles. I have seen many similar reports online. My mechanic was baffled. This is a $5k cost AT LEAST. Mazda has a history of not covering these defects. And it IS a defect, not a simple wear and tear issue. A cracked cylinder head can eventually lead to engine failure, so it is dangerous to drive with it. The problem HAS been confirmed by an independent service center. I got a oil pressure warning sign.
The contact owns a 2018 Mazda 6. The contact stated that while merging onto a freeway the vehicle did not accelerate while pressing the accelerator pedal, lost automotive power. After turning the engine off and back on the vehicle operated as normal but later while driving approximately 65 MPH the failure had reoccurred while attempting the pass a semi-truck on the freeway. The check engine warning light had also illuminated and the vehicle was eventually towed to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 67,000.
At less than 95,000 miles, the car suddenly started overheating. Coolant level was fine, maybe ever so slightly low (could still see the coolant in tubing and some in reservoir, which was closer to low than full). Replaced ECT sensor, thermostat and water pump which seemed to fix the issue. Drove for 9-10 days with no issues and it started overheating again. I was able to park quickly afterward at work (<10 seconds). Schedule for drop off at dealer (if car didn't show signs of overheating first (would have called tow truck). Checked fluid levels in car (was ~1Qt low) and topped it off. Drove to dealer (~30min ride) with no issues whatsoever. When dealer looked at it, they said cylinder was warped and leaking, requiring new engine. A just paid off car, with less than 100k miles on it, now needs a new engine that will cost more than half of what it's worth.
On [XXX] I purchased a Mazda 6 at Ocean Mazda in Miami, Florida. The car has 18,700 miles. The reason why the car has only 18K miles it's because out of the 4 years we have owned it, it was not used as much as a result of the COVID pandemic and my daughter attending online classes. I have always done timely maintenance services as required by Mazda at our service dealer Ocean Mazda and have proof of maintenance records to confirm the minor maintenance that have been done, oil change, tire rotation, battery replacement and a recall. This past Saturday [XXX] I took our Mazda for an oil change; and I was informed that a Five Point Inspection showed that the Driver Rear brake caliper and pad needed to be replaced because it was measuring 2% lining compared to the three other calipers which showed a 6% lining. Since the 36 month warranty has expired the cost to replace the caliper is $875.20. I'm a mom simply concerned about the safety of my daughter and have zero knowledge about brake pads and calipers, but one thing that I do know is that I have owned multiple cars during my lifetime and have never had an issue with a caliper going bad and much less at 18K miles. I'm conscious of timely maintenance and take care of the cars I owned to lasts years. I asked my service advisor how is it possible that one caliper could go bad in a span of 2,500 miles when the prior inspection done in August 2023 showed all 4 calipers having a 6% lining as per the service report card? Furthermore, the inspection done recently shows the three remaining calipers at 6%. The answer I received from my advisor was that "calipers can go bad", sometimes due to a FAULTY caliper. A caliper on a car with 18K miles should not go bad unless it is a faulty caliper. Mazda should honor the repair as this is a hazard condition caused by their faulty part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Noticed slight coolant leak, took car to mechanic, he stated cylinder head was cracked, & causing coolant to spray everywhere. Towed car to dealer. Was given repair estimate of over $11,000, for a new engine. I see a safety bulletin online for my year make & model car. This overheating can apparently cause an engine fire. So far, Mazda seems to be showing negligence & not properly addressing the issue for owners.
Noticed slight coolant leak, took car to mechanic, he stated cylinder head was cracked, & causing coolant to spray everywhere. Towed car to dealer. Was given repair estimate of over $11,000, for a new engine. I see a safety bulletin online for my year make & model car. This overheating can apparently cause an engine fire. So far, Mazda seems to be showing negligence & not properly addressing the issue for owners.
Start engine when cold and it knocks/ taps from the valve cover very loud, found a tab for valve lifters. Mazda said I’m out of warranty and it would be a 2k fix on a car I just bought second hand. A lot of other drivers have experienced the same issue and have even said it’s a safety issues as when it happens for long enough it could cause the cams to wear down causing the car to stall out in traffic or in a dangerous road situation. Very dangerous imo and should be fixed for free as Mazda admitted that it’s a design flaw of the HLA
Mazda has a huge issue with there HLAs hydraulic lash adjusters. I've driven the car for 60k+ miles and it's ticked every since I got the car. And many people in the community also have the issue. And Mazda says it's fine and to rev the car above 3k rpms. This issue needs to be resolved. Before my warranty went up they said they'd fix it at the dealer if it would tick while in there possession. That's just not reasonable the tick happened as random as it gets. Please please for the sake of Mazda and all it's owners make Mazda fix this as a recall. Many people in the US would be the happiest people in the planet not having to hear there 20k$ car tick like a broken old piece of junk. Thank you for listening. Your truly a franticly hopeless hard working america with a half broken car.
At 65,000 miles and on time maintenance a head gasket blew.
The engine has developed an oil leak that is a known manufacturing defect of Mazda 2.5 litre engines TSB #SA-031-21. The oil drips on the hot exhaust and sends smoke into the cabin and probably could start a fire. Also if the engine runs out of oil, it will cause the car to shut off and stall in traffic.
Cracked Head , not caused by anything I did.
Was at a drive in window and car turned off and couldn't restart. Windows and lights would work but car wouldn't restart. Could of been driving and would of crashed. Had 3 people family in car. It was 9 pm had to have towed to nearest auto mechanic place 150.00. They are diagnosing and that is 186.00. This is a scary thing and going to BBB and filing a complaint I'm mad as he'll. Have had inspection done on this car 2 months ago and all required services to this car. This was without warning which is horrifying.
Was at a drive in window and car turned off and couldn't restart. Windows and lights would work but car wouldn't restart. Could of been driving and would of crashed. Had 3 people family in car. It was 9 pm had to have towed to nearest auto mechanic place 150.00. They are diagnosing and that is 186.00. This is a scary thing and going to BBB and filing a complaint I'm mad as he'll. Have had inspection done on this car 2 months ago and all required services to this car. This was without warning which is horrifying.
Was at a drive in window and car turned off and couldn't restart. Windows and lights would work but car wouldn't restart. Could of been driving and would of crashed. Had 3 people family in car. It was 9 pm had to have towed to nearest auto mechanic place 150.00. They are diagnosing and that is 186.00. This is a scary thing and going to BBB and filing a complaint I'm mad as he'll. Have had inspection done on this car 2 months ago and all required services to this car. This was without warning which is horrifying.
When I put my car on reverse the sensors beep continuously and give the impression that there are obstacles behind your car. I cleaned all the sensors, but noise is still there. I see a lot of posts regarding same issue.
Coolant leaking from head, informed by dealer the cylinder head is cracked and the entire engine needs to be replaced. The engine has just hit 80k miles at this point. This issue caused multiple instances of overheating while driving, one of which caused the vehicle to fail to move forward while on an elevated freeway overpass with no shoulder during rush hour. This issue appears to be widespread for 2016 and newer Mazda models with the 2.5L turbo engine.
I was driving my car, it overheated. I took it in and was told it needs a new engine. I was told it was not fault of my own why it overheated. It had 2 oil leaks and a blown head gasket.
Due to design issues, the engine cylinder head became cracked after normal everyday usage. Coolant began to leak badly and car engine became hot while driving.
Just noticed my coolant was leaking underneath my car and i went to mazda to check and it came out being a cracked cylinder the car are driven by my daughter from school to work only and has 68k miles, mazda doesn’t want to fix because supposedly the engine warranty only last until 60k
Mazda is producing and installing bad belt tensioner sand bad belts for new cars belt tensioner only lasts about 27,500 miles and belt only lasts 11 month/14,000 miles belt tensioner is a major safety issue
Mazda is producing and installing bad belt tensioner sand bad belts for new cars belt tensioner only lasts about 27,500 miles and belt only lasts 11 month/14,000 miles belt tensioner is a major safety issue
The contact owns a 2018 Mazda Mazda6. The contact stated that he had experienced a transmission surged on five separate occasions since owning the vehicle. There were no warning lights illuminated. The contact had taken the vehicle to the dealer after each failure and various unknown repairs and software updates were performed on the vehicle. However, the failure persisted after each visit. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 10,000.
The contact owns a 2018 Mazda Mazda6. The contact stated that he had experienced a transmission surged on five separate occasions since owning the vehicle. There were no warning lights illuminated. The contact had taken the vehicle to the dealer after each failure and various unknown repairs and software updates were performed on the vehicle. However, the failure persisted after each visit. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 10,000.
Took care for routine maintenance to car dealer (Ourisman Mazda Rockville MD). No problems with car. They reported that I had an 'Coolant Leak at the Cylinder Head'. Cost to fix: $6412.47 They reported that it was 'normal wear and tear'. I found a service bulletin from Mazda whereby they admit a manufacturing defect that affected 2.5T engines. They corrected on March 25th, 2021. However, engines prior to this date had this defect. No recalls were created. No warning to owners. My car was within the mileage warranty when they identified the defect (<60k miles and < 5 yrs old). While my car is less than 5 years old, they now identified the leak, but it has over 60k miles. The local dealer said I was out of warranty and there is nothing they could do. I spoke with Mazda North American Operation and reported the Technical Service Bulletin that they put out on 10/15/21 (after they had already identified the problem, re-engineered the engine, and changed the manufacturing line), I also explained what was reported to me by Ourisman Mazda and emailed her all the documents. She reported that she would be getting back to me in 24-48 hrs.
The contact owns a 2018 Mazda Mazda6. The contact received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Hello, I contacted Fremont mazda dealer to fix the below recall. I booked multiple appointment with this dealer to fix the recall but after visiting there service center location they give me reason they are unable to fix it by saying they don't have a part required for fixing the recall Manufacturer Recall Number5321K NHTSA Recall Number21V-875 Please help me to fix this recall as soon as possible. My next appointment schedule at fremont mazda delership on 9th Aptil. Dealer contact number +15104032525 Thanks, Akshay
The contact owns a 2018 Mazda Mazda6. The contact stated that while driving at low speeds, the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact then received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The dealer was also notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 27,000. VIN tool confirms parts are not available.
I took my car in for scheduled maintenance and the technicians at the Mazda dealer found out the tensioner and belt needed to be replaced, when the car is less than 36k in miles. Vehicles being repaired under warranty but a tensioner should not be going out this early in the lifespan of a 2 year old car. I have found a lot of people are complaining for the same issue. This can cause the cars to not run as there’s no notice ahead of time that the belt and tensioner are bad. I do have paper work stating tensioner problems. Vehicles should be recalled due to poor manufacturing and parts making it unsafe on the road.
I took my car in for scheduled maintenance and the technicians at the Mazda dealer found out the tensioner and belt needed to be replaced, when the car is less than 36k in miles. Vehicles being repaired under warranty but a tensioner should not be going out this early in the lifespan of a 2 year old car. I have found a lot of people are complaining for the same issue. This can cause the cars to not run as there’s no notice ahead of time that the belt and tensioner are bad. I do have paper work stating tensioner problems. Vehicles should be recalled due to poor manufacturing and parts making it unsafe on the road.
I took my car in for scheduled maintenance and the technicians at the Mazda dealer found out the tensioner and belt needed to be replaced, when the car is less than 36k in miles. Vehicles being repaired under warranty but a tensioner should not be going out this early in the lifespan of a 2 year old car. I have found a lot of people are complaining for the same issue. This can cause the cars to not run as there’s no notice ahead of time that the belt and tensioner are bad. I do have paper work stating tensioner problems. Vehicles should be recalled due to poor manufacturing and parts making it unsafe on the road.
After only 3 years and less than 17,000 miles of driving, the soul red crystal metallic paint is chipping in many spots on the front of the body. There are at least 100 small chips on the hood, bumper, and front fenders. All of this occurred under normal driving conditions.