2012 MAZDA MAZDA6

6 recalls, 128 complaints - 329 TSBs - 4/5 safety rating

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant deg... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800... Read more

69,879 vehicles affected

Manufacturer: Mazda North American Operations

SUSPENSION:FRONT:CONTROL ARM

Defect Description

Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Oh... Read more

Consequence

Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.

Remedy

Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer serv... Read more

51,118 vehicles affected

Manufacturer: Mazda North American Operations

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan),... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

155,436 vehicles affected

Manufacturer: Mazda North American Operations

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Sa... Read more

Consequence

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy

Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-8... Read more

79,402 vehicles affected

Manufacturer: Mazda North American Operations

FUEL SYSTEM, GASOLINE

Defect Description

Mazda North America Operations (Mazda) is recalling certain model year 2010-2012 Mazda6 vehicles manufactured September 14, 2009, through May 2, 2011, and equipped with 2.5L engine. In the affected vehicles, spiders may weave a web in the evaporative canister vent hose, blocking it and causing the ... Read more

Consequence

Negative pressure could cause the fuel tank to crack resulting in a fuel leak, increasing the risk of a fire.

Remedy

Mazda will notify owners, and dealers will reprogram the powertrain control module and inspect and clean the canister vent line. If a web was found in the line, the fuel tank and check valve on canister vent line will be replaced. These repairs will be done free of charge. The recall began on Apr... Read more

42,000 vehicles affected

Manufacturer: Mazda North American Operations

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Defect Description

Mazda is recalling certain model year 2009-2013 Mazda6 vehicles manufactured February 4, 2008, through August 24, 2012. The door latch mounting screws may become loose.

Consequence

If all three door latch mounting screws become excessively loose the door latch mechanism would not engage and the door might open while the vehicle is in motion increasing the risk of accident or injury.

Remedy

Mazda will notify owners, and dealers will apply a thread locking adhesive to the door screws and retorque them, free of charge. The recall began on October 29, 2013. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number is 7013I.

161,400 vehicles affected

Manufacturer: Mazda North American Operations

Complaint Statistics

128 total complaints 11 crashes 3 fires 9 injuries

Top Reported Components

Component	Complaints
AIR BAGS	30
EXTERIOR LIGHTING	28
UNKNOWN OR OTHER	16
ELECTRICAL SYSTEM	12
STRUCTURE:BODY	7
SERVICE BRAKES	6
ENGINE	5
FUEL/PROPULSION SYSTEM	4
VISIBILITY/WIPER	3
STEERING	3

Incident date: Aug 9, 2023

What component or system failed or malfunctioned, and is it available for inspection upon request? TRANSMISSION - GEAR SHIFT How was your safety or the safety of others put at risk? THE CAR STOPPED SHIFTING GEARS AND WE WHEN THE CAR INSTRUCTED US TO PULL OVER IMMEDIATELY IT WASN'T A SAFE PLACE TO ST... Read more

Incident date: Dec 29, 2025

When pulling out turning left across a busy street, my vehicle did not accelerate when I pressed the gas pedal for approximately one second. While only a short time, this was enough time to roll into the middle of traffic, but not get out of the way. This throttle hesitation/delay happened twice mor... Read more

Incident date: Dec 29, 2025

Vehicle hybrid system shuts down vehicle at random times. “Service hybrid system” warning comes on, dealership will not fix or acknowledge the issue. The battery is at fire risk if I charge the vehicle. Car has shut down and died multiple times, and does not respond for up to 30 minutes. Car has... Read more

Incident date: Sep 2, 2024

Our vehicle started jerking when it transitioned from EV mode to Hybrid (gas engine). I found TSB 2079556, which describes exactly the diagnostic codes our car has for all eight battery packs. This is clearly a known problem, and as the car is out of its original warranty I would have to pay for thi... Read more

Incident date: Sep 2, 2024

The contact owns a 2015 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of ... Read more

Incident date: Jul 23, 2024

The contact owns a 2024 Mercedes-Benz Sprinter 2500. The contact stated while driving approximately 65-70 MPH, the vehicle stalled without warning. The contact attempted to depress the accelerator pedal however, the vehicle revved but failed to respond. The contact was able to pull to the side of th... Read more

Incident date: Jul 23, 2024

Incident date: Jul 12, 2024

AWD module has failed and per FORD is not covered in replacement cost. Multiple error messages about forward collision, AWB and adaptive cruise control. This module was covered un a previous customer satisfaction program (Customer Satisfaction Program 21B19) and in multiple issues noted in on li... Read more

Incident date: Jun 3, 2024

The contact owns a 2013 Chevrolet Volt. The contact stated while driving 50 MPH, the vehicle lost motive power with the check engine warning light and low oil pressure warning light illuminated. The vehicle was towed to the dealer where a diagnostic test result was undisclosed; however, the contact ... Read more

Incident date: May 15, 2024

Car started acting strangely on the way to work one morning, rpms would jump all over, it started to jerk, judder, slow to accelerate. That evening it did the same a few minutes after driving it. Got it to a local trusted mechanic who test drive and ran an OBD2 diagnostic check, which returned a P17... Read more

Incident date: Feb 28, 2024

My problem is I have a 2022 Nissan Sentra sv and it has a recall on it for tie rod inner and the dealership won’t fix it or sell me the parts for it and the car been sitting on home for more then a month so please help me out

Incident date: Jan 6, 2024

Collision around 45 to 50 mph. Airbags frontal and side airbags didnt deployed Two vehicles invaded my lane and I ran into the second vehicle .

Crash

Incident date: Jan 6, 2024

Abs system is failing light comes on then brakes don’t catch, airbags message keeps coming on . Pulling in to store when it done it end up hitting the metal pipe in from of store to stop

Crash

Incident date: Dec 10, 2022

Driving on the freeway 70mph on cruise control. Not auto pilot. No one around us and no warning. Suddenly car applied brakes on its own and dramatically slowed. Good thing there was no one behind us or else there would have been an accident and we would have been badly injured. Monday Jan 1 2024... Read more

Incident date: Apr 15, 2023

Car accelerated into a garage door unintentionally. The brakes did not work. The problem has not been reproduced. The car was taken to a honda dealer twice before the accident for the same reasons of sudden unintentional acceleration. The vehicle has been totaled and has not been inspected by anyone... Read more

Crash 1 injured

Incident date: Apr 15, 2023

Crash 1 injured

Incident date: Aug 2, 2022

The rear brake lines are corroded where the lines come into contact with the plastic hangers that keep the lines in place under the car. Due to this issue I lost brake pressure while driving the car. This happened in a parking lot, but my safety and the safety of many others would have been at risk ... Read more

Incident date: Aug 2, 2022

Fuel pump control module diagnosed by the Chevrolet dealer in Iowa City, IA (Billion Chevy). We were on the interstate when the vehicle decelerated rapidly while passing a semi tractor trailer. I was able to control the vehicle and move to the right lane after the semi trailer went by and other car... Read more

Incident date: Jan 15, 2023

I was driving in rainy weather and my windshield wipers were set to 'Auto' mode. The wipers were functioning correctly until I clicked on a menu item in the car operating system. The operating system became unresponsive to any touches and wipers stopped working at this moment which dropped my visibi... Read more

Incident date: Jan 15, 2023

I was driving along the highway on cruise control - plenty of space between me and the car in front of me, both of us traveling around 70 mph. My car suddenly started decelerating quickly, as if the cruise control had turned off. It slowed down to about 55-60 before I hit the accelerator to get ba... Read more

Incident date: Jan 15, 2023

I FELT SOMETHING WAS WEIRD WITH THE STEERING ONE DAY SO I WENT TO MAZDA DEALER BECAUSE I NOTICED CORROSION ON FRONT DRIVER CROSS AND REAR COMPONENTS WHICH HAVE CORROSION AND BASEBALL SIZE HOLES. INSPECTED BY LOCAL MAZDA DEALER IN EARLY 2022 WAS TOLD "WE SEE A LOT WORSE THAN THIS" SO NOTHING WAS FIXE... Read more

Incident date: May 29, 2022

Sun/moonroof exploded. My own and others' safety were at risk due to falling broken glass The problem was not confirmed by a dealer yet The vehicle will be inspected from glass company/dealer No warning messages or lights indicated the failure.

Incident date: Nov 25, 2021

Hello, I have 2012 Mazda6 was involved in a previous Safety Recall in regards to a rusting engine subframe. I was informed to bring my car in my local Mazda Dealer. My car has serious rusting issues with my subframe, Mazda decided in lieu of replacing the subframe they attached a subframe brace. Whi... Read more

Incident date: Jul 21, 2020

I WAS STOPPED AT A RED LIGHT IN TOWN AND WENT TO MAKE A LEFT HAND TURN WHEN I HEARD A LOUD POP AND THEN A SPRINGING NOISE. I MYSELF LOOKED UNDER THE CAR AND JUST ASSUMED I RAN OVER SOMETHING AND IT HIT THE BOTTOM OF THE CAR. I HAD A FRIEND LOOK UNDER IT ALSO AND HE DIDN'T SEE ANYTHING EITHER. I JUST... Read more

Incident date: May 27, 2020

I OWN A 2012 MAZDA 6, VIN#[XXX], THAT I BOUGHT IN 2012. FOR THE PAST COUPLE OF YEARS I'VE BEEN DEALING WITH ELECTRICAL ISSUES WITH THIS CAR. FOR A FEW YEARS I WAS JUST DEALING WITH THE HEADLIGHTS CONTINUOUSLY GOING OUT EVERY 3 OR 4 MONTHS. AT FIRST I WAS THINKING THE LIGHT WAS DEFECTIVE, BUT AFTER S... Read more

Incident date: Mar 8, 2020

MY LOW HEADLIGHT BEAMS CONTINUE TO BURN OUT, ESPECIALLY THE DRIVER SIDE. THEY WERE LAST REPLACED LESS THAN 2 WEEKS AGO AND THE DRIVER SIDE IS OUT AGAIN. I DID A GOOGLE SEARCH AND THERE WERE MULTIPLE COMPLAINTS OF THIS HAPPENING TO OTHER PEOPLE. WHAT'S WORSE IS THAT FOR THE LOW BEAMS IT HAS TO BE ... Read more

Incident date: Jan 12, 2020

THERE WAS A RECALL ON THE AIR BAGS OF MY CAR AND I WAS NOT INFORMED OF THE RECALL THAT WAS FOR APRIL 2019. HOW CAN THIS BE FIXED?

Incident date: Jan 12, 2020

THERE WAS A RECALL ON THE AIR BAGS OF MY CAR AND I WAS NOT INFORMED OF THE RECALL THAT WAS FOR APRIL 2019. HOW CAN THIS BE FIXED?

Incident date: Jan 1, 2018

THE PASSENGER SIDE OF MY MAZDA 6 2012 IS LITERALLY MELTING. THE DASHBOARD IS ALL STICKY AND HAS A GLARE THAT AFFECTS MY ABILITY TO SEE OUT THE WINDOW. THE PASSENGER DASHBOARD IS CRACKING AND HAS PIECES THAT ARE FALLING OFF. IT IS A HAZARD BECAUSE IT CAUSES A GLARE THAT LIMITS MY ABILITY TO SEE.

Incident date: Oct 26, 2019

HEADLIGHT ON DRIVER SIDE WAS BURNING OUT EVERY OTHER MONTH NEEDING REPLACED. RECENTLY CHANGED HEADLIGHT AND THE BULB IS FINE BUT THE ADAPTER INSIDE THE ASSEMBLY IS BURNED AND CHARRED. JUST WENT TO CHANGE THE PASSENGER SIDE AND IT HAS THE SAME ISSUE. GOOD BULB BUT THE ADAPTER TO ATTACH BULB IS BURNED... Read more

Incident date: Oct 20, 2019

THERE WAS A RECALL ON THE DOOR LATCHES BACK IN 2013 WHICH I GOT REPAIRED. TODAY 10/20/2019 AFTER DRIVING ON HIGHWAY 15 SOUTH DROPPING OFF MY KIDS MY SON WENT TO CLOSE THE BACK PASSENGER DOOR THAT DID NOT CLOSE I HAD TO PURCHASE ROPE AND TAPE TO HOLD IT CLOSE SO I COULD DRIVE BACK HOME GOING ON THE 1... Read more

Incident date: Sep 30, 2019

BOTH HEADLIGHTS ON VEHICLE IS NOT WORKING

Incident date: Oct 22, 2018

TL* THE CONTACT OWNS A 2012 MAZDA 6. WHILE DRIVING APPROXIMATELY 45 MPH, THE DOOR OPEN ICON ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD TO CHECK THE DOORS; HOWEVER, ALL THE DOORS WERE CLOSED. THE VEHICLE WAS TAKEN TO HENNESSY MAZDA (7261 JONESBORO RD, MORROW, GA 30260) TO BE DIAGNOS... Read more

Incident date: Oct 22, 2018

Incident date: Oct 7, 2018

TL* THE CONTACT OWNED A 2012 MAZDA MAZDA6. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, LEGS, HIP, AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS T... Read more

Crash 1 injured

Incident date: Sep 1, 2018

TL* THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE THAT CAUSED THE HEADLIGHTS TO BURN OUT. THE CONTACT REPLACED THE HEADLIGHT SOCKETS TWICE ON EACH SIDE AND NOTICED THAT THE AREA WAS MELTING AROUND THE FRONT HEAD LAMP ASSEMBLY SOCKETS. RUSS DARROW M... Read more

Fire

Incident date: Sep 1, 2018

Fire

Incident date: Jan 1, 2017

CAN SMELL STRONG GAS FUMES, AFTER FILLING GAS TANK. ALSO, GAS TANK LEAKING, AFTER PUTTING GAS IN TANK, AT HALF FILL OR FULL TANK, GET GAS SMELLS AND LEAKING. WHILE STATIONARY AND MOVING, CAN SMELL GAS FUMES. HEADLIGHTS DO NOT PROVIDE ADEQUATE VISIBILITY AT NIGHT AND DURING RAINY WEATHER. HEADLIGH... Read more

Incident date: Jan 1, 2017

Incident date: Oct 10, 2018

DRIVING ON THE HIGHWAY AS NORMAL TAIL LIGHTS AND DASH LIGHTS CUTOUT AND OFF OUT OF NOWHERE MELTING WIRES CAUSING LIGHT OUTAGE.

Incident date: Oct 10, 2018

DRIVING ON THE HIGHWAY AS NORMAL TAIL LIGHTS AND DASH LIGHTS CUTOUT AND OFF OUT OF NOWHERE MELTING WIRES CAUSING LIGHT OUTAGE.

Incident date: Oct 10, 2018

DRIVING ON THE HIGHWAY AS NORMAL TAIL LIGHTS AND DASH LIGHTS CUTOUT AND OFF OUT OF NOWHERE MELTING WIRES CAUSING LIGHT OUTAGE.

Incident date: Sep 1, 2018

VEHICLE RANDOMLY SHUTS OFF ON THE HIGHWAY WITH NO KNOWN CAUSE OR WARNING LIGHT. MAZDA SERVICE DEPARTMENT COULD NOT FIX. THIS HAS HAPPENED 3 TIMES NOW. VEHICLE WAS DRIVING IN SUMMER WEATHER, NO RAIN, NO UNUSUAL CONDITIONS.

Incident date: Sep 1, 2018

Incident date: Jul 18, 2018

ON JULY 18, 2018 I WAS IN FRONTAL IMPACT ACCIDENT. WHILE DRIVING ON A CITY STREET. I WAS ALONE AND DRIVING I DID NOT HAVE A PHONE IN MY POSSESSION OR IN THE CAR AT THAT TIME. THE VEHICLE THAT HIT ME WAS TRAVELING AT LEAST 40 MILES AN HOUR. THE UPPER AND SIDE AIRBAGS DID NOT DEFLATE, THE FRONT AI... Read more

Crash 1 injured

Incident date: Jul 18, 2018

Crash 1 injured

Incident date: Jul 7, 2018

DASH BOARD ON THE PASSENGER SIDE IS STICKY AND CHUNKS FALLING OFF AS IF IT HAS MELTED.

Incident date: Apr 20, 2018

TL* THE CONTACT OWNED A 2012 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO AVOID A COLLISION, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED TO AN ... Read more

Crash 2 injured

Incident date: Apr 20, 2018

ON APRIL 20 MY SELF AND MY 14 YEAR OLD DAUGHTER WAS IN A REALLY BAD ACCIDENT AND NEITHER ONE OF OUR AIRBAG DID!!!! NOT COME OUT AND MY MYSELF ND MY CHILD WAS HURT I WAS RUSH TO THE HOSPITAL AND I'VE BROUGHT MY MY CAR IN DECEMBER OF 2017. AND IT HAPPEN ON CITY STREETS

Crash 2 injured

Showing 50 of 128 complaints.

NHTSA Safety Ratings, 2012 MAZDA MAZDA6

2012 Mazda Mazda6 4 DR FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	3 / 5 ★★★☆☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	3 / 5 ★★★☆☆
Side Crash	4 / 5 ★★★★☆
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	4 / 5 ★★★★☆
Rollover	5 / 5 ★★★★★
Rollover Risk	9.3%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2012 MAZDA MAZDA6

329 manufacturer communications from 209 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	64
110000 ELECTRICAL SYSTEM	33
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	26
060000 ENGINE AND ENGINE COOLING	21
356000 EQUIPMENT ADAPTIVE/MOBILITY	12
160000 STRUCTURE	11
060000 ENGINE (PWS)	11
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM	9

200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

190000 TIRES

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

010000 STEERING

356000 EQUIPMENT ADAPTIVE/MOBILITY

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Speedometer replacement procedure

110000 ELECTRICAL SYSTEM

Speedometer replacement procedure

020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

110000 ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

010000 STEERING

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

110000 ELECTRICAL SYSTEM

Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.

100000 POWER TRAIN

Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE)

090000 FUEL SYSTEM, OTHER

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

070000 FUEL SYSTEM, GASOLINE

061540 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w

350000 EQUIPMENT

Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section onc

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti

350000 EQUIPMENT

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

140000 AIR BAGS

Subject: ** UPDATE** - Takata Inflator Special Service Program (Extended Warranty) Special Service Program SSPB3: In December 2017 Special Service Program SSPB3 - Takata Inflator Extended Warranty was announced. The extended warranty was a

350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t

350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

110000 ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

200000 WHEELS

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

010000 STEERING

110000 ELECTRICAL SYSTEM

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH??A? hands-free and/or text messaging customer concerns, Mazda created a spe

356000 EQUIPMENT ADAPTIVE/MOBILITY

060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. R

200000 WHEELS

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer??A?A?s responsibility

110000 ELECTRICAL SYSTEM

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

020000 SUSPENSION

030000 SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

350000 EQUIPMENT

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

060000 ENGINE AND ENGINE COOLING

356000 EQUIPMENT ADAPTIVE/MOBILITY

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

100000 POWER TRAIN

GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle

060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

350000 EQUIPMENT

MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto

070000 FUEL SYSTEM, GASOLINE

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

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NHTSA Safety Investigations, MAZDA MAZDA6

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2009

Front Subframe Corrosion

In a letter dated September 14, 2018, Mazda North American Operations (Mazda) notified the National Highway Traffic Safety Administration (NHTSA) of a defect in the front subframe assemblies of model year (MY) 2009 through 2010 Mazda6 vehicles in certain states with high road salt use in winter mont... hs (Recall 18V-631). The recall covers approximately 48,814 vehicles that were sold or ever registered in the following states and District of Columbia:Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Mazda indicated that the recalled vehicles may have insufficient paint coating on the front cross member, which after continuous use in salt states may cause premature corrosion of the cross member. As the corrosion progresses over time, the structural integrity of the mounting point at the passenger side of the lower control arm may deteriorate and cause the steering alignment to change. If the steering alignment changes significantly while the vehicle is in motion this may increase the risk of a vehicle crash.ODI's analysis of complaints it has received from the public (VOQ's) and Mazda complaint data submitted in response to the information request letter for PE18-006 identified a total of 53 non-duplicative reports alleging incidents in which front cross-member corrosion had progressed to the stage of complete or partial separation of the subject steering or suspension components and another 98 reports alleging premature and/or excessive corrosion of the subject components with no separation. Mazda's recall will inspect the subframe and apply structural reinforcements, anti-corrosive wax and an AC drain tube free of charge. In cases of excessive corrosion, the subframe will be replaced free of charge.All 53 complaints alleging complete or partial separations involved vehicles that will be covered under Mazda's recall, resulting in a failure rate of 108.6 reports per 100,000 vehicles (R/100k) in the recalled population. When all complaints are analyzed by region, 150 involve vehicles included in Mazda's recall (307.3 R/100k) and just 1 involved a MY 2009 through 2010 Mazda6 vehicle not included in 18V-631 (2.8 R/100k). The field data indicate that Mazda's recall adequately covers vehicles with a risk of experiencing premature corrosion-related failure of the subject steering and suspension components in the subject vehicles. Based on Mazda's safety recall, this investigation is closed.The following VOQs allege loss or compromised steering control while vehicle was in motion:11115277, 11115790, 11128449, 10706604, 10846298, 10899584, 11019306, 11033821, 11048014, 11074634, 11078734, 11080014, 11083781, 11090944, 11091913, 11098279, 11101718, 11102209, 11102796, 11110606, 11110773, 11112830, 11113461, 11113963, 11114039, 11114567, 11114939, 11115303, 11119368, 11119423, 11121341, 11123997, 11124647, 11128648, 11128774, 11130281, 11132046, 11133295, 11133511, 11138829, 11139187, 11139486The following VOQs allege subframe corrosion detection prior to subframe failure:11141172, 11131161, 11129747, 11129349, 11129185, 11128591, 11128223, 11124644, 11122948, 11120047, 11119752, 11119362, 11118786, 11118242, 11115432, 11114568, 11114477, 11114061, 11105334, 11104096, 11103756, 11103724, 11101659, 11100420, 11099962, 11097874, 11084411, 11081783, 11034064, 11025276, 10956316Some VOQs have been omitted from this list due to duplicate VOQ submission between ODI records and Mazda records.Read more

PE, Closed , Model Year: 2009

Door Latch Failures Due to Loose Screws

The Office of Defects Investigation (ODI) opened this investigation based on reports that the doors were failing to properly latch on model year (MY) 2009 Mazda6 vehicles.Complainants alleged that the door would fail to latch, or would not properly latch. ODI received a total of 9 complaints allegin... Read more

PE, Closed , Model Year: 2003

FUEL TANK SENDING UNIT SEAL LEAK

IN SOME OF THE SUBJECT VEHICLES, THE FSU LOCK RING SEAL MAY HAVE BEEN INSTALLED IMPROPERLY.THE FUEL TANK MAY BE ASSEMBLED WITH INSUFFICIENT COMPRESSION ON THE FSU LOCK RING SEAL DUE TO CROSS-THREADING THE LOCK RING, THE SEAL MAY BE OUT OF POSITION AT THE TIME OF INSTALLATION,OR THE FUEL TANK MAY BE ... Read more

MAZDA MAZDA6 - All Years Overview

Complete safety history for the MAZDA MAZDA6 across all model years (2002, 2019).

87 Total Recalls

2,929 Total Complaints

3 Investigations

199 Reported Crashes

43 Reported Fires

2 Reported Deaths

MAZDA MAZDA6 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2021	0	19	View
2020	0	3	View
2019	1	6	View
2018	2	74	View
2017	1	76	View
2016	1	111	View
2015	3	78	View
2014	4	196	View
2013	4	34	View
2012 (current)	6	128
2011	6	186	View
2010	9	318	View
2009	10	527	View
2008	5	121	View
2007	6	184	View
2006	6	207	View
2005	6	180	View
2004	7	196	View
2003	9	245	View
2002	1	40	View

Other MAZDA Models

Model	Recalls	Complaints
TRIBUTE	65	2,831	View
B-SERIES TRUCK	65	888	View
MAZDA3	64	3,983	View
CX-9	59	1,796	View
626	54	3,892	View
MPV	44	1,157	View
RX-8	42	1,003	View
PROTEGE	38	1,380	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2012 MAZDA MAZDA6

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2012 MAZDA MAZDA6

Safety Technology

Technical Service Bulletins, 2012 MAZDA MAZDA6

Most Affected Components

NHTSA Safety Investigations, MAZDA MAZDA6

MAZDA MAZDA6 - All Years Overview

MAZDA MAZDA6 - Year by Year

Other MAZDA Models