2013 MAZDA MAZDA5
1 recalls, 35 complaints - 296 TSBs
16V644000 Sep 6, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Defect Description
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, ... Read more
Consequence
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Complaint Statistics
35 total complaints
7 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 5 |
| SERVICE BRAKES | 5 |
| STEERING | 5 |
| POWER TRAIN | 3 |
| STRUCTURE:BODY | 3 |
| SEATS | 2 |
| WHEELS | 2 |
| UNKNOWN OR OTHER | 2 |
| ELECTRICAL SYSTEM | 1 |
| SEATS:FRONT ASSEMBLY:HEAD RESTRAINT | 1 |
POWER TRAIN
Nov 3, 2025
Incident date: Nov 1, 2025
I have taken my truck to two seperate ford dealerships. Both acknowledging something strange on the transmission with the hesitations, the jerkiness and the hard shifting that happens. The first replaced the trans fluid and the filter. The second dealer replaced the valve body. During the 5th visit... Read more
STEERING
Oct 1, 2025
Incident date: Oct 1, 2025
Oil is burning too fast... Car has had an issue like this in the past and the problem resulted in a blown engine... Re-call was found by dealer and honored and endinge re-placed.. Car is now expierenceing this problem again... Second, steering wheel is locking when turnning fully left... Third, ca... Read more
ENGINE
Oct 1, 2025
Incident date: Oct 1, 2025
Oil is burning too fast... Car has had an issue like this in the past and the problem resulted in a blown engine... Re-call was found by dealer and honored and endinge re-placed.. Car is now expierenceing this problem again... Second, steering wheel is locking when turnning fully left... Third, ca... Read more
SUSPENSION
Jul 22, 2022
Incident date: Jun 22, 2022
THE TCM FAILED ON THE CAR AND IT IS A VERY COMMON THING. THE DESIGN SET THE MODULE IN A LOCATION THAT OVERHEATS AND MALFUNCTIONS WHEN CONNECTION IS LOST WITH MECHANISMS THAT WARP UNDER HEAT, THE COST TO REPAIR AT THE DEALERSHIP WAS EXTREMELY EXPENSIVE
ENGINE
Jul 22, 2022
Incident date: Jun 22, 2022
THE TCM FAILED ON THE CAR AND IT IS A VERY COMMON THING. THE DESIGN SET THE MODULE IN A LOCATION THAT OVERHEATS AND MALFUNCTIONS WHEN CONNECTION IS LOST WITH MECHANISMS THAT WARP UNDER HEAT, THE COST TO REPAIR AT THE DEALERSHIP WAS EXTREMELY EXPENSIVE
SERVICE BRAKES
Jul 22, 2022
Incident date: Jun 22, 2022
THE TCM FAILED ON THE CAR AND IT IS A VERY COMMON THING. THE DESIGN SET THE MODULE IN A LOCATION THAT OVERHEATS AND MALFUNCTIONS WHEN CONNECTION IS LOST WITH MECHANISMS THAT WARP UNDER HEAT, THE COST TO REPAIR AT THE DEALERSHIP WAS EXTREMELY EXPENSIVE
TIRES
Jul 10, 2021
Incident date: Jun 15, 2021
The tire blow up and causing lost control and hit curbs and it’s causing accident and it’s damaged front and damaged engine, trans pan , transmission and steering gear and linkage
ENGINE
Aug 15, 2019
Incident date: Aug 12, 2019
I HAVE GONE TO MULTIPLE MECHANICS WITH NO HELP. MY VEHICLE SURGES OR REVS ANY TIME THE AC IS ON TO THE POINT THAT THE VEHICLE LUNGES FORWARD EVEN WHEN MY FOOT IS ON THE BRAKE. THIS OCCURS IN NEUTRAL, DRIVE AND PARK. IT SPECIFICALLY OCCURS WHEN I AM SLOWING DOWN, STOPPING, OR COASTING AT A LOW SPEED.... Read more
Crash
SERVICE BRAKES
Aug 15, 2019
Incident date: Aug 12, 2019
I HAVE GONE TO MULTIPLE MECHANICS WITH NO HELP. MY VEHICLE SURGES OR REVS ANY TIME THE AC IS ON TO THE POINT THAT THE VEHICLE LUNGES FORWARD EVEN WHEN MY FOOT IS ON THE BRAKE. THIS OCCURS IN NEUTRAL, DRIVE AND PARK. IT SPECIFICALLY OCCURS WHEN I AM SLOWING DOWN, STOPPING, OR COASTING AT A LOW SPEED.... Read more
Crash
FUEL/PROPULSION SYSTEM
Aug 15, 2019
Incident date: Aug 12, 2019
I HAVE GONE TO MULTIPLE MECHANICS WITH NO HELP. MY VEHICLE SURGES OR REVS ANY TIME THE AC IS ON TO THE POINT THAT THE VEHICLE LUNGES FORWARD EVEN WHEN MY FOOT IS ON THE BRAKE. THIS OCCURS IN NEUTRAL, DRIVE AND PARK. IT SPECIFICALLY OCCURS WHEN I AM SLOWING DOWN, STOPPING, OR COASTING AT A LOW SPEED.... Read more
Crash
VEHICLE SPEED CONTROL
Jul 6, 2019
Incident date: Jan 6, 2014
AFTER REPEATEDLY GOING TO VARIOUS MECHANICS TO GET A DIAGNOSIS THROUGHOUT THE YEARS, THEY WERE ALL UNSUCCESSFUL TO FIND ANY REPORT THROUGH THE VEHICLE'S COMPUTER. HOWEVER, MY CAR'S ENGINE IS CONSTANTLY REVVED UP EVEN WHEN APPLYING THE BRAKES AN SLOWING DOWN CAUSING IT TO JERK FORWARD. THIS OCCURS SU... Read more
ENGINE
Jul 6, 2019
Incident date: Jan 6, 2014
AFTER REPEATEDLY GOING TO VARIOUS MECHANICS TO GET A DIAGNOSIS THROUGHOUT THE YEARS, THEY WERE ALL UNSUCCESSFUL TO FIND ANY REPORT THROUGH THE VEHICLE'S COMPUTER. HOWEVER, MY CAR'S ENGINE IS CONSTANTLY REVVED UP EVEN WHEN APPLYING THE BRAKES AN SLOWING DOWN CAUSING IT TO JERK FORWARD. THIS OCCURS SU... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Jul 6, 2019
Incident date: Jan 6, 2014
AFTER REPEATEDLY GOING TO VARIOUS MECHANICS TO GET A DIAGNOSIS THROUGHOUT THE YEARS, THEY WERE ALL UNSUCCESSFUL TO FIND ANY REPORT THROUGH THE VEHICLE'S COMPUTER. HOWEVER, MY CAR'S ENGINE IS CONSTANTLY REVVED UP EVEN WHEN APPLYING THE BRAKES AN SLOWING DOWN CAUSING IT TO JERK FORWARD. THIS OCCURS SU... Read more
UNKNOWN OR OTHER
Jan 24, 2018
Incident date: Jan 24, 2018
THERE IS A CURRENT RECALL ON MY VEHICLE INVOLVING THE REAR HATCH. IT MAY DROP RANDOMLY AND WITH 2 CHILDREN I FIND IT EXTREMELY IRRESPONSIBLE THAT THIS HAS NOT BEEN RESOLVED SINCE 9/2016. I DO NOT KNOW IF THERE IS A CERTAIN AMOUNT OF TIME MANUFACTURERS HAVE TO FIX A RECALL BUT, I FIND THIS UNACCEPT... Read more
STEERING
Sep 1, 2017
Incident date: Sep 1, 2017
I HAVE HAD AN ONGOING ISSUE WITH THE POWER STEERING LIGHT COMING ON IN MY CAR. THERE WERE TIMES THAT I HAVE HAD MY CAR PARKED OVERNIGHT, GOT UP THE NEXT MORNING TO LEAVE FOR WORK, THE LIGHT WAS STILL ON FROM THE PREVIOUS AFTERNOON. THE LIGHT HAS COME ON WHILE I HAVE DRIVEN ON THE HIGHWAY GOING 55 MP... Read more
STRUCTURE:BODY
May 15, 2017
Incident date: Feb 17, 2017
WHILE TRYING TO OPEN THE PASSENGER SIDE SLIDING DOOR IN THE WINTER THE HANDLE OF THE DOOR BROKE. A PLASTIC CONNECTOR ON THE FORWARD SIDE OF THE HANDLE, INSIDE THE DOOR BROKE OFF. AS I CALLED TO GET A QUOTE ON REPAIR I HEARD THAT THIS HAPPENS ALL THE TIME. ONLY AFTER I GOT A RECALL FOR A PLASTIC ... Read more
STRUCTURE:BODY
May 1, 2017
Incident date: Sep 1, 2013
TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE) WAS RECEIVED IN SEPTEMBER OF 2013. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REM... Read more
UNKNOWN OR OTHER
Apr 3, 2017
Incident date: Sep 6, 2016
THIS RECALL WAS ISSUED IN EARLY SEPTEMBER, 2016. 7 MONTHS HAVE GONE BY AND WE HAVE HEARD NOTHING MORE
STRUCTURE:BODY
Mar 2, 2017
Incident date: Oct 15, 2016
TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE ... Read more
STEERING
Oct 11, 2016
Incident date: Nov 1, 2015
TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT HAD TO EXERT FORCE TO TURN THE STEERING WHEEL. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND RESUMED NORMAL STEERING FUNCTION. THE... Read more
SERVICE BRAKES
Oct 5, 2016
Incident date: Oct 5, 2016
THE PARKING BRAKE FAILED. MANUAL TRANSMISSION. THE VEHICLE WAS LEFT STATIONARY, PARKED IN A PARKING LOT ON ONLY A VERY SLIGHT INCLINE. THE PARKING BRAKE LEVER WAS PULLED UP AND ENGAGED, THE VEHICLE NOT MOVING AS ALL OCCUPANTS EXITED THE VEHICLE AND WALKED AWAY. UPON RETURNING TO THE PARKING LOT ABOU... Read more
STEERING
Jun 28, 2016
Incident date: Jun 28, 2016
POWER STEERING MALFUNCTION: UPON STARTING THE VEHICLE (IN THE PARKING LOT OF MY JOB, TO GO HOME) THE POWER STEERING MALFUNCTION LIGHT LIT UP IN THE DASHBOARD. I CHECKED THE POWER STEERING FLUID LEVEL TO SEE IF IT WAS LOW - IT WAS NOT. I CHECKED THE FUSES THAT MIGHT BE RELATED TO THE POWER STEERIN... Read more
POWER TRAIN
Jan 12, 2016
Incident date: Apr 16, 2015
TL* THE CONTACT OWNS A 2013 MAZDA MAZDA5. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY WITHOUT WARNING. IN ADDITION, THE REAR TIRE RIM WAS BENT. THE CONTACT ALSO STATED THAT IN ANOTHER OCCASION WHILE DRIVING AT 60 MPH, THE VEHICLE REAR SHIFTED TO THE RIGHT,... Read more
WHEELS
Jan 12, 2016
Incident date: Apr 16, 2015
TL* THE CONTACT OWNS A 2013 MAZDA MAZDA5. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY WITHOUT WARNING. IN ADDITION, THE REAR TIRE RIM WAS BENT. THE CONTACT ALSO STATED THAT IN ANOTHER OCCASION WHILE DRIVING AT 60 MPH, THE VEHICLE REAR SHIFTED TO THE RIGHT,... Read more
STEERING
Jan 12, 2016
Incident date: Apr 16, 2015
TL* THE CONTACT OWNS A 2013 MAZDA MAZDA5. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY WITHOUT WARNING. IN ADDITION, THE REAR TIRE RIM WAS BENT. THE CONTACT ALSO STATED THAT IN ANOTHER OCCASION WHILE DRIVING AT 60 MPH, THE VEHICLE REAR SHIFTED TO THE RIGHT,... Read more
WHEELS
Jan 11, 2016
Incident date: Jan 3, 2016
OUR 2013 MAZDA5 MINIVAN HAVE THE TOYO A20 ALL-SEASON RADIAL TIRE. TWO OF THE FOUR TIRES HAVE THE TREAD SEPARATING FROM THE SIDEWALL ALONG THE INSIDE AND OUTSIDE OF THE TIRE. THERE IS ACTUALLY A LINE AROUND THE CIRCUMFERENCE OF THE TIRE. WE HAD TO BE JUST A FEW MILES FROM COMPLETE AND CATASTROPHIC FA... Read more
SERVICE BRAKES
Sep 23, 2015
Incident date: Aug 26, 2015
TL* THE CONTACT OWNED A 2013 MAZDA 5. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE FAILURE CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT BOTH AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE PASSENGER SUSTAINED INJU... Read more
Crash
1 injured
SERVICE BRAKES
Dec 2, 2014
Incident date: Nov 3, 2014
THE EMERGENCY BRAKES OF MAZDA 5 DO NOT WORK. MY CAR SLID OFF WHILE PARKED AND CRASHED AGAINST A MAILBOX. BOTH CAR AND MAILBOX WERE DAMAGED. MAZDA CLAIMS IT IS NOT RESPONSIBLE AS IT STATES IN ITS MANUAL THAT YOU NEED TO ALWAYS LEAVE THE CAR ON GEAR WHEN YOU PARK EVEN ON A FLAT LANDSCAPE. HOWEVER (1) ... Read more
Crash
POWER TRAIN
Oct 10, 2014
Incident date: May 19, 2014
TL* THE CONTACT OWNS A 2013 MAZDA 5. WHILE PARKED WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO A FENCE. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5... Read more
Crash
PARKING BRAKE
Oct 10, 2014
Incident date: May 19, 2014
TL* THE CONTACT OWNS A 2013 MAZDA 5. WHILE PARKED WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO A FENCE. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5... Read more
Crash
SEATS
Jun 26, 2014
Incident date: Oct 17, 2013
TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT STATED THAT AFTER THE VEHICLE CAME TO A COMPLETE STOP ABRUPTLY, THE CONTACT'S SKULL HIT THE TOP OF THE HEAD RESTRAINT. THE CONTACT STATED THAT THE HEAD RESTRAINS FAILED TO ADJUST INTO A FORWARD OR BACKWARD MOTION. THE HEAD RESTRAINTS WERE ONLY ABLE... Read more
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Jun 26, 2014
Incident date: Oct 17, 2013
TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT STATED THAT AFTER THE VEHICLE CAME TO A COMPLETE STOP ABRUPTLY, THE CONTACT'S SKULL HIT THE TOP OF THE HEAD RESTRAINT. THE CONTACT STATED THAT THE HEAD RESTRAINS FAILED TO ADJUST INTO A FORWARD OR BACKWARD MOTION. THE HEAD RESTRAINTS WERE ONLY ABLE... Read more
ELECTRICAL SYSTEM
Apr 16, 2014
Incident date: Apr 15, 2014
TL* THE CONTACT OWNS A 2013 MAZDA MAZDA5. THE CONTACT STATED THAT THE REAR PARKING SENSORS FAILED TO OPERATE WHILE REVERSING AT APPROXIMATELY 5 MPH. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
ENGINE
Feb 13, 2014
Incident date: Jan 8, 2013
I AM PRESSING CHARGES AGAINST THE MAZDA COMPANY FOR FAILING TO CORRECTLY DIAGNOSE MY CAR WHEN I SENT IT TO BE REPAIRED AND FOR CAUSING DAMAGE TO MY ENGINE BY TELLING ME IT WAS READY TO BE DRIVEN AGAIN. I AM ALSO PRESSING CHARGES AGAINST MAZDA FOR PUTTING USED TIRES ON MY NEW CAR, MAKING IT UNSAFE TO... Read more
SEATS
Apr 30, 2013
Incident date: Apr 19, 2013
MAZDA HEADRESTS TILT TOO FAR FORWARD. WE WERE READY TO BUY A MAZDA5 BUT WHEN MY WIFE GOT BEHIND THE WHEEL IN THE TEST DRIVE THE HEADREST PUSHED HER HEAD FORWARD; CANNOT ADJUST TILT. SHE GOT A HEADACHE AFTER THE TEST DRIVE. THIS IS NOT SAFE. SHOULD SUPPORT FROM BOTTOM OF HEAD AND AROUND BACK OF HEA... Read more
NHTSA Safety Ratings, 2013 MAZDA MAZDA5
2013 Mazda Mazda5 SW FWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2013 MAZDA MAZDA5
296 manufacturer communications from 189 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 63 |
| 110000 ELECTRICAL SYSTEM | 29 |
| 060000 ENGINE AND ENGINE COOLING | 19 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 19 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 13 |
| 010000 STEERING | 11 |
| 160000 STRUCTURE | 11 |
| 200000 WHEELS | 8 |
SA-011-24
Feb 12, 2024
200000 WHEELS
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
190000 TIRES
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-032-23a
Oct 11, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-032-23a
Oct 11, 2023
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-032-23a
Oct 11, 2023
060000 ENGINE AND ENGINE COOLING
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-039-23a
Sep 13, 2023
160000 STRUCTURE
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-039-23a
Sep 13, 2023
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-039-23
Jul 6, 2023
160000 STRUCTURE
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-032-23
May 24, 2023
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-032-23
May 24, 2023
060000 ENGINE AND ENGINE COOLING
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
09-016-23
Feb 28, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Speedometer replacement procedure
09-016-23
Feb 28, 2023
110000 ELECTRICAL SYSTEM
Speedometer replacement procedure
02-004-22a
Nov 18, 2022
020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
SA-075-22
Nov 14, 2022
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-008-22a
Oct 17, 2022
160000 STRUCTURE
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
09-024-22
Jul 18, 2022
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
01-006-22
Jun 22, 2022
110000 ELECTRICAL SYSTEM
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st
02-004-22
May 24, 2022
020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
02-003-22
Apr 5, 2022
010000 STEERING
Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road.
SA-014-22
Mar 29, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
01-003/22
Mar 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
01-003/22
Mar 17, 2022
110000 ELECTRICAL SYSTEM
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
00-001-22
Feb 23, 2022
100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
00-001-22
Feb 23, 2022
060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
00-001-22
Feb 23, 2022
030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
00-001-22
Feb 23, 2022
010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-008-22
Feb 10, 2022
160000 STRUCTURE
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
01-006-21-3779b
Dec 21, 2021
110000 ELECTRICAL SYSTEM
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.
MT-002-21a
Oct 13, 2021
090000 FUEL SYSTEM, OTHER
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of
MT-002-21a
Oct 13, 2021
070000 FUEL SYSTEM, GASOLINE
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of
MT-003-21
Oct 6, 2021
061540 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
MT-003-21
Oct 6, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
MT-002-21
Sep 24, 2021
350000 EQUIPMENT
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of
MT-002-21
Sep 24, 2021
060000 ENGINE AND ENGINE COOLING
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of
01-006-21-3779a
Aug 24, 2021
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
01-006-21-3779a
Aug 24, 2021
060000 ENGINE AND ENGINE COOLING
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
09-025-21-3824
Aug 17, 2021
350000 EQUIPMENT
This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w
SA-041-21
Jun 9, 2021
350000 EQUIPMENT
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section onc
SA-040-21
Jun 7, 2021
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
MT-003-21
Jun 1, 2021
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti
MT-001-21
May 5, 2021
350000 EQUIPMENT
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
MT-001-21
May 5, 2021
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
MT-001-21
May 5, 2021
060000 ENGINE AND ENGINE COOLING
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
MT-001-21
Mar 15, 2021
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
01-006-21-3779
Feb 8, 2021
110000 ELECTRICAL SYSTEM
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
01-005-21-3778
Feb 8, 2021
110000 ELECTRICAL SYSTEM
The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t
07-001-21-3775
Jan 26, 2021
350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
02-003-21-3777
Jan 26, 2021
010000 STEERING
Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road.
00-001-21-3768
Jan 21, 2021
200000 WHEELS
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-21-3768
Jan 21, 2021
010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-21-3768
Jan 21, 2021
060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-21-3768
Jan 21, 2021
100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
09-002-21-3770
Jan 21, 2021
110000 ELECTRICAL SYSTEM
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
09-002-21-3770
Jan 21, 2021
180000 VEHICLE SPEED CONTROL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
09-002-21-3770
Jan 21, 2021
350000 EQUIPMENT
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
09-036-20-3756
Nov 17, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH??A? hands-free and/or text messaging customer concerns, Mazda created a spe
09-036-20-3756
Nov 17, 2020
110000 ELECTRICAL SYSTEM
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH??A? hands-free and/or text messaging customer concerns, Mazda created a spe
MT-005-20
Nov 10, 2020
060000 ENGINE AND ENGINE COOLING
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. R
MT-002-20
Aug 3, 2020
200000 WHEELS
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
MT-002-20
Aug 3, 2020
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
09-006-20-3673a
Jul 20, 2020
350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
MT-001-20
Jul 15, 2020
350000 EQUIPMENT
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
MT-001-20
Jul 15, 2020
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
00-001-20-3689
Mar 12, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-20-3689
Mar 12, 2020
100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-20-3689
Mar 12, 2020
060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-20-3689
Mar 12, 2020
030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
02-003-20-3677
Jan 23, 2020
010000 STEERING
Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.
09-006-20-3673
Jan 13, 2020
350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
09-003-20-3671
Jan 9, 2020
350000 EQUIPMENT
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer??A?A?s responsibility
09-003-20-3671
Jan 9, 2020
110000 ELECTRICAL SYSTEM
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer??A?A?s responsibility
02-002-20-3651
Jan 9, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
02-002-20-3651
Jan 9, 2020
350000 EQUIPMENT
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
02-002-20-3651
Jan 9, 2020
020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
04-001-20-3672
Jan 8, 2020
030000 SERVICE BRAKES, HYDRAULIC
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
MT-002-19
Dec 19, 2019
350000 EQUIPMENT
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
MT-002-19
Dec 19, 2019
060000 ENGINE AND ENGINE COOLING
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
07-002-19-3616a
Dec 17, 2019
350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
07-002-19-3616a
Dec 17, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
07-002-19-3616a
Dec 17, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
01-022-19-3657
Dec 13, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i
01-022-19-3657
Dec 13, 2019
350000 EQUIPMENT
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i
01-022-19-3657
Dec 13, 2019
060000 ENGINE AND ENGINE COOLING
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i
MT-003-19
Oct 8, 2019
060000 ENGINE AND ENGINE COOLING
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
MT-002-19
Sep 30, 2019
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
MT-002-19
Sep 30, 2019
060000 ENGINE AND ENGINE COOLING
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
SA-029-19a
Jul 31, 2019
350000 EQUIPMENT
The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.
09-030-19-3598
Jul 29, 2019
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Some vehicles may exhibit a squeak noise when opening and/or closing the liftgate. This concern only occurs on vehicles where the liftgate stay damper recall (9916H) was previously performed. Some of the liftgate stay damper rods used for t
09-030-19-3598
Jul 29, 2019
160000 STRUCTURE
Some vehicles may exhibit a squeak noise when opening and/or closing the liftgate. This concern only occurs on vehicles where the liftgate stay damper recall (9916H) was previously performed. Some of the liftgate stay damper rods used for t
07-002-19-3616
Jul 16, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
07-002-19-3616
Jul 16, 2019
350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
SA-029-19
Jul 9, 2019
350000 EQUIPMENT
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta
SA-029-19
Jul 9, 2019
110000 ELECTRICAL SYSTEM
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta
SA-013-19
Apr 1, 2019
350000 EQUIPMENT
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto
00-003-19-3583
Mar 20, 2019
070000 FUEL SYSTEM, GASOLINE
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
00-003-19-3583
Mar 20, 2019
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
Showing 100 of 296 bulletins.
MAZDA MAZDA5 - All Years Overview
Complete safety history for the MAZDA MAZDA5 across all model years (2006, 2015).
15
Total Recalls
535
Total Complaints
0
Investigations
40
Reported Crashes
11
Reported Fires
0
Reported Deaths
MAZDA MAZDA5 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.