2016 MAZDA MAZDA5
0 recalls, 2 complaints - 90 TSBs
No recalls found for this vehicle.
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 1 |
| POWER TRAIN | 1 |
POWER TRAIN
Dec 23, 2021
Incident date: Nov 23, 2021
The contact owns a 2016 Mazda CX-5. The contact stated while driving 35 MPH, the "go to the nearest safe location" warning message was displayed. The contact was able to park the vehicle on the side of the road. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic a... Read more
UNKNOWN OR OTHER
Aug 22, 2017
Incident date: Aug 21, 2017
YESTERDAY WHILE FILLING SUV WITH GAS THE CAR WAS RUNNING AND IN PARK. I HAD PROCESSED MY DEBIT CARD, CHOSE GAS AND WAS IN THE FILLING PROCESS WHEN THE CAR ROLLED AWAY- SPILLING GAS AS NOZZLE WAS IN CAR. I RAN AFTER THE VEHICLE AND FELL TRYING TO CATCH IT. IT HIT A CURB, BOUNCED BACK AND CONTINUED AC... Read more
Technical Service Bulletins, 2016 MAZDA MAZDA5
90 manufacturer communications from 63 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 15 |
| 110000 ELECTRICAL SYSTEM | 12 |
| 160000 STRUCTURE | 7 |
| 200000 WHEELS | 6 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 6 |
| 060000 ENGINE (PWS) | 5 |
| 220000 SEATS | 5 |
| 140000 AIR BAGS | 4 |
09-016-23
Feb 28, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Speedometer replacement procedure
09-016-23
Feb 28, 2023
110000 ELECTRICAL SYSTEM
Speedometer replacement procedure
09-025-21-3824
Aug 17, 2021
350000 EQUIPMENT
This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w
SA-040-21
Jun 7, 2021
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
MT-003-21
Jun 1, 2021
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti
Transmission
Mar 16, 2021
100000 POWER TRAIN
MultiModel (equipped with skyactivdrive) ATF color deterioration New vehicle automatic transmission fluid (ATF) color is blue. As the vehicle mileage increases, the ATF color changes. The color change does not affect vehicle performance.
CSP10a
Mar 1, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) - EXPIRES APRIL 30, 2021
CSP10
Feb 10, 2021
200000 WHEELS
SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) - EXPIRES APRIL 30, 2021
CSP10
Feb 10, 2021
060000 ENGINE AND ENGINE COOLING
SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) - EXPIRES APRIL 30, 2021
01-006-21-3779
Feb 8, 2021
110000 ELECTRICAL SYSTEM
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
01-005-21-3778
Feb 8, 2021
110000 ELECTRICAL SYSTEM
The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t
09-002-21-3770
Jan 21, 2021
110000 ELECTRICAL SYSTEM
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
09-002-21-3770
Jan 21, 2021
180000 VEHICLE SPEED CONTROL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
09-002-21-3770
Jan 21, 2021
350000 EQUIPMENT
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
MT-002-20
Aug 3, 2020
200000 WHEELS
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
MT-002-20
Aug 3, 2020
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
09-006-20-3673a
Jul 20, 2020
350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
09-006-20-3673
Jan 13, 2020
350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
09-003-20-3671
Jan 9, 2020
350000 EQUIPMENT
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer??A?A?s responsibility
09-003-20-3671
Jan 9, 2020
110000 ELECTRICAL SYSTEM
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer??A?A?s responsibility
MT-002-19
Sep 30, 2019
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
MT-002-19
Sep 30, 2019
060000 ENGINE AND ENGINE COOLING
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
09-030-19-3598
Jul 29, 2019
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Some vehicles may exhibit a squeak noise when opening and/or closing the liftgate. This concern only occurs on vehicles where the liftgate stay damper recall (9916H) was previously performed. Some of the liftgate stay damper rods used for t
09-030-19-3598
Jul 29, 2019
160000 STRUCTURE
Some vehicles may exhibit a squeak noise when opening and/or closing the liftgate. This concern only occurs on vehicles where the liftgate stay damper recall (9916H) was previously performed. Some of the liftgate stay damper rods used for t
09-005-19-3562
Jan 14, 2019
350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
04-002-19-3545
Jan 10, 2019
030000 BRAKES (PWS)
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
02-002-19-3546
Jan 10, 2019
200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
08-001-19-3544
Jan 10, 2019
140000 AIR BAGS
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
MT-012-18
Dec 11, 2018
010000 STEERING
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or
MT-012-18
Dec 11, 2018
162000 STRUCTURE:BODY
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or
09-014-18-3443a
Oct 10, 2018
350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
09-014-18-3443a
Oct 10, 2018
160000 STRUCTURE
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
09-023-18-3475
May 8, 2018
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so
09-023-18-3475
May 8, 2018
350000 EQUIPMENT
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so
04-004-18-3468
Apr 27, 2018
030000 BRAKES (PWS)
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
02-008-18-3467
Apr 27, 2018
200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
08-001-18-3457
Apr 5, 2018
140000 AIR BAGS
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
09-014-18-3443
Mar 22, 2018
160000 STRUCTURE
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
00-001-18-3446
Mar 22, 2018
350000 EQUIPMENT
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
MT-017-17
Nov 2, 2017
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
MT-017-17
Nov 2, 2017
350000 EQUIPMENT
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
09018173351
May 22, 2017
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer
09-018-17
May 22, 2017
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.
09-018-17
May 22, 2017
110000 ELECTRICAL SYSTEM
Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.
09-008-17-3324
Mar 9, 2017
121000 EXTERIOR LIGHTING:HEADLIGHTS
Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit
MTI_1115
Dec 22, 2016
270000 LANE DEPARTURE
Multi-Model - Blind Spot Monitoring (BSM) System Change (update)
MTI_1115
Dec 22, 2016
118420 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
Multi-Model - Blind Spot Monitoring (BSM) System Change (update)
MTI_1115
Dec 22, 2016
350000 EQUIPMENT
Multi-Model - Blind Spot Monitoring (BSM) System Change (update)
SA266
Dec 19, 2016
110000 ELECTRICAL SYSTEM
MAZDA Mobile start (MMS) cannot communicate with vehicle
SA266
Dec 19, 2016
350000 EQUIPMENT
MAZDA Mobile start (MMS) cannot communicate with vehicle
SA327
Nov 3, 2016
140000 AIR BAGS
TAKATA recalls for Air bag
MTI_1138
Nov 3, 2016
101000 POWER TRAIN:CLUTCH ASSEMBLY
Multi-Model - Clutch Slippage or Smell after Clutch Disc Replacement
MTI_1137
Nov 3, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mulri-Model (Equipped with Mazda connect) - DTC U0323/U0423/U3000 Cannot be deleted (Update)
MT-001-17
Aug 22, 2016
130000 VISIBILITY
Windshield washer fluid change - Factory filled windshield washer fluid has been changed to an ethanol type (yellow color) instead of athe conventional methanol type (blue color). This change is for European compliance Mazda has decided to
MT-001-17
Aug 22, 2016
136000 VISIBILITY:WINDSHIELD WIPER/WASHER
Windshield washer fluid change - Factory filled windshield washer fluid has been changed to an ethanol type (yellow color) instead of athe conventional methanol type (blue color). This change is for European compliance Mazda has decided to
01-014-16-3208A
Jul 29, 2016
060000 ENGINE (PWS)
SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FA
1098M
Jul 22, 2016
160000 STRUCTURE
WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.
1080M
Jun 24, 2016
060000 ENGINE (PWS)
IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE
1080M
Jun 24, 2016
060000 ENGINE (PWS)
IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE
09-016-16-3158A
Jun 22, 2016
220000 SEATS
AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
09-016-16-3158A
Jun 22, 2016
220000 SEATS
AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
1102M
May 27, 2016
060000 ENGINE (PWS)
WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS.
09-009-16-3150A
May 10, 2016
350000 EQUIPMENT
SOME VEHICLES MAY EXHIBIT BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS
Mazda TSB March
Mar 31, 2016
160000 STRUCTURE
Mazda Technical Service Bulletins March 2016 Some vehicles may exhibit the inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the view of the back window.
MTI_1031
Mar 24, 2016
350000 EQUIPMENT
SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE.
09-016-16-3158
Mar 7, 2016
220000 SEATS
AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
09-016-16-3158
Mar 7, 2016
220000 SEATS
AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
09-016-16-3158
Mar 7, 2016
220000 SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.Customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
0400416
Feb 26, 2016
160000 STRUCTURE
Brake noise, judder and dragging diagnosis and servicing
Maintenance
Feb 26, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Maintenance.
0901316
Feb 26, 2016
118430 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP
Excessive condensation or water within the headlamp assembly caustion
0901216
Feb 26, 2016
350000 EQUIPMENT
Paint damage Mazda pocket paint guide
0400416
Feb 26, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Brake noise, judder and dragging diagnosis and servicing
0000216
Feb 26, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mazda guidelines for factory scheduled maintenance
0901016
Feb 17, 2016
162300 STRUCTURE:BODY:DOOR
Stains found on kpaint during PDI
09-010/16
Feb 17, 2016
160000 STRUCTURE
STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY
0900916
Feb 17, 2016
110000 ELECTRICAL SYSTEM
HandsFree bluetooth module and/or text messaging troubleshooting procedure
0900716
Feb 17, 2016
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Speedometer replacement procedure
0100416
Feb 15, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Battery Maintenance
0100416
Feb 15, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Maintenance
0800116
Feb 5, 2016
140000 AIR BAGS
Passenger fAirbag deactivation (PAD) indicator light illumination
0800116
Feb 5, 2016
120000 EXTERIOR LIGHTING
Passenger fAirbag deactivation (PAD) indicator light illumination
0100116
Feb 5, 2016
110000 ELECTRICAL SYSTEM
Engine Start /Stop Procedure with room fuse removed
0100116
Feb 5, 2016
060000 ENGINE AND ENGINE COOLING
Engine Start /Stop Procedure with room fuse removed
02-002-16-3124
Jan 8, 2016
200000 WHEELS
SOME AUTOMOTIVE CLEANING PRODUCTS CONTAIN STRONG ACID OR ALKALI. WHEN THESE TYPES OF CLEANERS ARE USED TO CLEAN THE WHEELS ON MAZDA VEHICLES, THE CHEMICALS CONTENTS PENETRATE THE CLEAR COATING OF THE WHEEL SURFACE AND DAMAGE THE PAINT UNDER
0200216
Jan 8, 2016
200000 WHEELS
STAINS APPEAR ON WHEELS
0101415
Dec 17, 2015
060000 ENGINE AND ENGINE COOLING
Engine Oil seepage from engine oil pressure switch
0101415
Dec 17, 2015
110000 ELECTRICAL SYSTEM
Engine Oil seepage from engine oil pressure switch
0904415
Nov 13, 2015
110000 ELECTRICAL SYSTEM
Mazda connect shuts down and does not reboot
0904415
Nov 13, 2015
060000 ENGINE (PWS)
Mazda connect shuts down and does not reboot
MAZDA MAZDA5 - All Years Overview
Complete safety history for the MAZDA MAZDA5 across all model years (2006, 2015).
15
Total Recalls
535
Total Complaints
0
Investigations
40
Reported Crashes
11
Reported Fires
0
Reported Deaths
MAZDA MAZDA5 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.