2009 MAZDA MAZDA5
3 recalls, 81 complaints - 292 TSBs
10V600000 Nov 24, 2010
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
Defect Description
MAZDA IS RECALLING CERTAIN MODEL YEAR 2009-2010 MAZDA5 VEHICLES MANUFACTURED FROM JUNE 29, 2009, THROUGH APRIL 28, 2010. WATER MAY NOT HAVE BEEN REMOVED COMPLETELY FROM THE HARNESS CONNECTOR OF THE FUEL PUMP DUE TO VARIATIONS IN THE FUEL TANK LEAK CHECK PROCESS PERFORMED BEFORE VEHICLE ASSEMBLY. ... Read more
Consequence
THIS COULD LEAD TO AN INOPERATIVE FUEL PUMP, ENGINE STALL AND THE INABILITY TO RESTART THE ENGINE INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL INSPECT THE FUEL PUMP CONNECTOR AND IF NECESSARY IT WILL BE REPLACED AND THE HARNESS WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 6, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.
10V374000 Aug 12, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE.
Consequence
POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH.
Remedy
MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.
09E011000 Apr 2, 2009
EQUIPMENT
Defect Description
THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED AB... Read more
Consequence
THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy
THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.
Complaint Statistics
81 total complaints
6 crashes 3 fires 5 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 16 |
| SUSPENSION | 8 |
| TIRES | 8 |
| ELECTRICAL SYSTEM | 7 |
| WHEELS | 5 |
| VEHICLE SPEED CONTROL | 3 |
| TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS | 3 |
| ENGINE | 3 |
| ENGINE AND ENGINE COOLING | 2 |
| TIRES:VALVE | 2 |
STEERING
May 16, 2026
Incident date: May 11, 2026
While driving car turns on its own almost causing accident
EXTERIOR LIGHTING
Dec 9, 2022
Incident date: Aug 1, 2022
The headlights on this car are dangerously dim. Like the turn signals overpower them levels of dim. I’ve replaced the bulbs, the battery, cleaned all the connections, replaced the alternator, nothing makes a difference.
ELECTRICAL SYSTEM
Dec 9, 2022
Incident date: Aug 1, 2022
The headlights on this car are dangerously dim. Like the turn signals overpower them levels of dim. I’ve replaced the bulbs, the battery, cleaned all the connections, replaced the alternator, nothing makes a difference.
STEERING
Jan 16, 2022
Incident date: Nov 12, 2021
THIS MODEL OF MAZDA STEERING WHEEL STOP ROTATING MOSTLY ON HIGHWAY. AT TIME IT BECOME TOO STIFF TO OVE FOR 5 TO 10 MINUTES AND THEN IT COMES BACK ON IT IS WORRYING ME AS IT MAY CAUSE AN UNVOIDABLE CRASH.
VEHICLE SPEED CONTROL
Jan 16, 2022
Incident date: Nov 12, 2021
THIS MODEL OF MAZDA STEERING WHEEL STOP ROTATING MOSTLY ON HIGHWAY. AT TIME IT BECOME TOO STIFF TO OVE FOR 5 TO 10 MINUTES AND THEN IT COMES BACK ON IT IS WORRYING ME AS IT MAY CAUSE AN UNVOIDABLE CRASH.
ELECTRICAL SYSTEM
Sep 27, 2021
Incident date: Sep 27, 2021
Intermittently, the doors will not unlock when inside the vehicle, effectively trapping the occupants inside. Additionally, the locks will fail to lock or lock with either the key or the remote fob. trapping occupants inside or prohibiting someone on the outside from getting in to retrieve children ... Read more
FUEL/PROPULSION SYSTEM
Dec 13, 2019
Incident date: Dec 1, 2019
TL* THE CONTACT OWNS A 2009 MAZDA 5. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. ON ONE OCCASION, THE VEHICLE BROKE DOWN IN THE MIDDLE OF A STREET AND WAS TOWED TO THE CONTACT'S HOME. THE CONTACT HAD A MECHANIC INSPECT THE VEHICLE WHO STATED THAT THE FUEL PUMP COULD BE THE CAUSE OF THE FAIL... Read more
ENGINE
Dec 13, 2019
Incident date: Dec 1, 2019
TL* THE CONTACT OWNS A 2009 MAZDA 5. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. ON ONE OCCASION, THE VEHICLE BROKE DOWN IN THE MIDDLE OF A STREET AND WAS TOWED TO THE CONTACT'S HOME. THE CONTACT HAD A MECHANIC INSPECT THE VEHICLE WHO STATED THAT THE FUEL PUMP COULD BE THE CAUSE OF THE FAIL... Read more
STEERING
Aug 2, 2019
Incident date: Jan 2, 2019
TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE DRIVING 55 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING VEERED TO THE LEFT. THE FAILURE ALMOST CAUSED A CRASH. IN ADDITION, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT HAD TO EXERT EXCESSIVE FORCE TO TURN THE STEERING WHEEL AND PULL THE V... Read more
ELECTRICAL SYSTEM
Jun 28, 2019
Incident date: May 15, 2019
CLIMATE CONTROL MALFUNCTIONING AND TURNING ON THE HEATER NOT AC
STRUCTURE:BODY
Jan 4, 2019
Incident date: Dec 1, 2018
SLIDING PASSENGER DOOR WILL NOT LATCH. WILL OPEN WHILE DRIVING.
ELECTRICAL SYSTEM
Aug 20, 2018
Incident date: Aug 19, 2018
WHILE DRIVING THE CAR (APPROXIMATELY 35 MILES PER HOUR) THERE IS A SUDDEN LOSS OF POWER, INCLUDING LOSS OF POWER STEERING. CAR WOULD NOT RESTART. WE REPLACED ALTERNATOR AND HAD BATTERY CHECKED, WHICH WAS WORKING FINE WHEN THE SAME PROBLEM OCCURRED WHILE DRIVING ON HIGHWAY AT 45 MPH. PROBLEM IS R... Read more
ENGINE
Nov 22, 2017
Incident date: Nov 6, 2017
TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE THE CONTACT'S SON WAS DRIVING 45 MPH, THE DRIVER HEARD A GRINDING AND CLUNKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNTS FAILED AND SHIFTED THE ENGINE FORWARD, WHICH CAUSED THE CV JOINTS AND ENGINE ... Read more
UNKNOWN OR OTHER
Oct 14, 2017
Incident date: Oct 12, 2017
THE CAR DEALERSHOP DIDN'T INFORM ME ABOUT THIS CAR HAD 3 RECALL ,AND I NEED TO CANCEL THE CONTRACT.I HAVEN'T PICK UP THE CAR YET.IF DEALER SOLD ME DEFECTED CAR WITH RECALL PROBLEM,I WANT TO PROTECT MYSELF FROM FRAUD.
WHEELS
May 12, 2017
Incident date: May 12, 2017
I HAVE HAD 2 TIRE PRESSURE MONITORING VALVES BREAK INTO 2 PARTS EACH IN THE PAST 4 MONTHS. THE LATEST WAS WHEN I WAS DRIVING TODAY ON CITY STREETS. THE TIRE PRESSURE ALARM WENT OFF SO I STOPPED THE CAR TO CHECK THE TIRES. WHEN I TOUCHED ONE OF THE VALVES IT JUST CAME APART IN MY HAND AND I WAS HO... Read more
STEERING
Apr 25, 2017
Incident date: Mar 8, 2011
2009 MAZDA5. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL NOTICE/CAMPAIGN #6010 ISSUES. CONSUMER HAS PREVIOUS COMPLAINT WITH ANOTHER VEHICLE LISTED IN ARTEMIS. *SMD THE CONSUMER STATED THERE WAS A RECALL FOR POWER STEERING (6010H). THE CONSUMER WAS NOT NOTIFIED OF THE RECALL AND MISSED THE DEA... Read more
VEHICLE SPEED CONTROL
Jan 9, 2017
Incident date: Jan 5, 2017
OCCASIONALLY (4 TIMES NOW) WHEN STOPPING OR STARTING OUT (FOOT ON BRAKE,CAR IN DRIVE) THE ACCELERATOR RACES FULL THROTTLE, LIKE I STOMPED ON ACCELERATOR, FOR A FEW SECONDS. I HAVE TO PRESS ON THE BRAKE FULL FORCE AND/OR PUT IT IN NEUTRAL. SCAREY!!! CALLED DEALER, BUT WAS TOLD THEY WERE NOT AWARE ... Read more
POWER TRAIN
Jan 9, 2017
Incident date: Jan 5, 2017
OCCASIONALLY (4 TIMES NOW) WHEN STOPPING OR STARTING OUT (FOOT ON BRAKE,CAR IN DRIVE) THE ACCELERATOR RACES FULL THROTTLE, LIKE I STOMPED ON ACCELERATOR, FOR A FEW SECONDS. I HAVE TO PRESS ON THE BRAKE FULL FORCE AND/OR PUT IT IN NEUTRAL. SCAREY!!! CALLED DEALER, BUT WAS TOLD THEY WERE NOT AWARE ... Read more
FUEL/PROPULSION SYSTEM
Jan 9, 2017
Incident date: Jan 5, 2017
OCCASIONALLY (4 TIMES NOW) WHEN STOPPING OR STARTING OUT (FOOT ON BRAKE,CAR IN DRIVE) THE ACCELERATOR RACES FULL THROTTLE, LIKE I STOMPED ON ACCELERATOR, FOR A FEW SECONDS. I HAVE TO PRESS ON THE BRAKE FULL FORCE AND/OR PUT IT IN NEUTRAL. SCAREY!!! CALLED DEALER, BUT WAS TOLD THEY WERE NOT AWARE ... Read more
ELECTRICAL SYSTEM
Sep 27, 2016
Incident date: May 13, 2015
THE ALARM KEEPS GOING OFF FOR NO REASON. I HAD THIS PROBLEM FOR LONG TIME. I TURN IT OFF AND IT WILL GO OFF AGAIN, THIS IS ALMOST DAILY.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Mar 15, 2016
Incident date: Jan 3, 2015
TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE DRIVING 35 MPH, THE REAR DRIVER SIDE SLIDING DOOR OPENED INDEPENDENTLY. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT THE SLIDING DOOR FAILED TO LATCH. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ... Read more
AIR BAGS
Aug 1, 2015
Incident date: Jul 18, 2015
THE AIR BAG LIGHT ON CONTROL PANEL IS FLASHING WHEN I START THE ENGINE AFTER A WORKING DAY. NO RHYME OR REASON AT ALL. THERE IS NO ANY IMPACTION FROM OUTSIDE AND/OR GOING OVER BUMPERS. IT COMES IN AND OUT IN THE FIRST DAY AND TWO, AND THEN IT'S STAYED ON AND FLASHED THE CODE 19, WHICH ACCORDING TO T... Read more
TIRES
Jan 9, 2015
Incident date: Jan 8, 2015
THE TIRE PRESSURE SENSOR ILLUMINATED AND I CHECKED TO SEE IF THE TIRE WAS FLAT. IT WAS NOT. I DROVE TO A FILLING STATION TO TOP OFF THE PRESSURE AND AS I WAS DRIVING AWAY FROM THE AIR PUMP THE VALVE STEM TO THE REAR DRIVER SIDE TIRE BROKE AND THE TIRE DEFLATED INSTANTLY. THE VALVE STEM WAS CORROD... Read more
WHEELS
Jan 9, 2015
Incident date: Jan 8, 2015
THE TIRE PRESSURE SENSOR ILLUMINATED AND I CHECKED TO SEE IF THE TIRE WAS FLAT. IT WAS NOT. I DROVE TO A FILLING STATION TO TOP OFF THE PRESSURE AND AS I WAS DRIVING AWAY FROM THE AIR PUMP THE VALVE STEM TO THE REAR DRIVER SIDE TIRE BROKE AND THE TIRE DEFLATED INSTANTLY. THE VALVE STEM WAS CORROD... Read more
STRUCTURE:BODY
Nov 6, 2014
Incident date: Jun 13, 2013
GAS PEDAL IS TOO CLOSE TO THE BRAKE PEDAL. I OFTEN HAVE ACCELERATED DEPRESSING THE WRONG PEDAL DUE TO THE EXTREME CLOSE PROXIMITY. WHILE PULLING UP TO THE GARAGE HIT THE GAS PEDAL INSTEAD OF THE BREAKS AND CAUSED BOTH VEHICLE AND GARAGE DAMAGE. I HAVE THOUGHT TO COMPLAIN ABOUT THIS MANY TIMES. THE F... Read more
Crash
VEHICLE SPEED CONTROL
Nov 6, 2014
Incident date: Jun 13, 2013
GAS PEDAL IS TOO CLOSE TO THE BRAKE PEDAL. I OFTEN HAVE ACCELERATED DEPRESSING THE WRONG PEDAL DUE TO THE EXTREME CLOSE PROXIMITY. WHILE PULLING UP TO THE GARAGE HIT THE GAS PEDAL INSTEAD OF THE BREAKS AND CAUSED BOTH VEHICLE AND GARAGE DAMAGE. I HAVE THOUGHT TO COMPLAIN ABOUT THIS MANY TIMES. THE F... Read more
Crash
SERVICE BRAKES
Nov 6, 2014
Incident date: Jun 13, 2013
GAS PEDAL IS TOO CLOSE TO THE BRAKE PEDAL. I OFTEN HAVE ACCELERATED DEPRESSING THE WRONG PEDAL DUE TO THE EXTREME CLOSE PROXIMITY. WHILE PULLING UP TO THE GARAGE HIT THE GAS PEDAL INSTEAD OF THE BREAKS AND CAUSED BOTH VEHICLE AND GARAGE DAMAGE. I HAVE THOUGHT TO COMPLAIN ABOUT THIS MANY TIMES. THE F... Read more
Crash
WHEELS
Sep 25, 2014
Incident date: Sep 3, 2014
WENT TO INFLATE TIRES, VALVE STEM BROKE AND TIRE WENT COMPLETELY FLAT. I WAS LUCKY THAT THIS HAPPENED WHEN THE CAR WASN'T MOVING - I HAVE READ ABOUT THE VALVES FAILING AT HIGHWAY SPEED, WHEN IT COULD HAVE CAUSED AN ACCIDENT. *TR
SUSPENSION
Apr 29, 2014
Incident date: Feb 7, 2013
KEPT HEARING A RATTLING NOISE COMING FROM REAR DRIVER'S SIDE, TOOK THE CAR IN TWO TIMES B/C OF THIS. TURNED OUT TO BE A PROBLEM WITH THE REAR SEAT RUBBER BUSHING WHICH IS REQUIRING THE DEALER TO GRIND THE ARCH WELD ON THE SPRING COIL. THERE IS A SERVICE BULLETIN ABOUT THIS VERY PROBLEM, WHICH IND... Read more
SEAT BELTS
Mar 11, 2014
Incident date: Mar 11, 2014
THE THIRD ROW SEATBELTS IN MY '09 MAZDA 5 BEING TOTALLY UNUSABLE FOR CHILDREN AND SOME ADULTS, INCLUDING MYSELF. THE SEATBELTS ARE POSITIONED SO HIGH AND SO FAR FORWARD THAT THEY ARE COMPLETELY UNSAFE, THEREFORE UNUSABLE. THE PROBLEM IS MASKED WITH A HIGH BACK BOOSTER SEAT BUT EVEN WITH A HIGH BACK ... Read more
ENGINE
Jan 2, 2014
Incident date: Dec 23, 2013
TL* THE CONTACT OWNS A 2009 MAZDA, MAZDA 5. THE CONTACT WAS ADVISED THAT THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT A BOLT ON THE OIL ENGINE COOLER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MAD... Read more
ELECTRICAL SYSTEM
Apr 15, 2013
Incident date: Mar 16, 2013
IN THIS CASE I LEFT MY LIGHTS ON CAUSING THE BATTERY TO RUN DOWN. THE PROBLEM WITH THIS CAR IS WHEN THERE IS NO POWER IT IS IMPOSSIBLE TO OPEN THE REAR SLIDING DOORS OR TAILGATE. ONLY THE DRIVER'S DOOR OPENS WITH A KEY AND YOU CANNOT OPEN THE REAR DOORS FROM THE INSIDE WITHOUT POWER. IN THE EVENT OF... Read more
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Apr 6, 2013
Incident date: Apr 5, 2013
TPMS / TIRE VALVE STEM LEAKED AIR FROM TIRE. THIS IS THE SECOND TPMS OCCURRENCE WITHIN LAST 2 MONTHS (FROM 2 DIFFERENT SENSORS). SERVICE SHOP SAID THAT IT WAS CORRODED. *TR
SUSPENSION
Mar 6, 2013
Incident date: Mar 7, 2012
LOUD CLUNKING NOISE IN LEFT/FRONT OVER UNEVEN SURFACE. WORSE DURING COLD WEATHER. CHECKED BY INDEPENDENT DEALER THEN BY MAZDA DEALERSHIP. TOLD SWAY BAR BUSHINGS WERE THE PROBLEM. CAR WAS UNDER WARRANTY AT TIME OF INITIAL COMPLAINT, BUT TECHNICIAN WAS UNABLE TO HEAR IT. [BUSHING WARM BY THE TIME... Read more
SUSPENSION
Dec 5, 2012
Incident date: Mar 20, 2012
I PURCHASED A USED 2009 MAZDA5 KNOWING THAT IT NEEDED TIRES. AFTER BUYING NEW TIRES I HAD THE CAR ALIGNED. I WAS TOLD THE ALIGNMENT WAS "WITHIN SPEC" DESPITE THE FACT THAT THE REAR CAMBER WAS SET IN SUCH A MANNER THAT THE TIRES SHOP SAID I'D BE LUCKY TO GET 15,000 MILES OUT OF MY NEW TIRES. I WAS... Read more
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Oct 1, 2012
Incident date: Sep 22, 2012
WHILE DRIVING AT 70MPH ON US23 IN MICHIGAN, TPMS LOW PRESSURE TELLTALE ILLUMINATED. WITHIN 30 SECS, VEHICLE BEGAN TO PULL HARD TO THE LEFT. PULLED OFF THE SIDE OF THIS 4 LANE 70MPH HIGHWAY IN THE RAIN TO INVESTIGATE. LEFT FRONT TIRE COMPLETELY FLAT. NUT HOLDING THE TPMS SENSOR TO THE RIM WAS MIS... Read more
SUSPENSION
Sep 26, 2012
Incident date: Sep 21, 2012
LEFT REAR SHOCK FAILED AT 21222 MILES ON MARCH 23, 2012, COVERED BY WARRANTY. RIGHT REAR SHOCKED FAILED AT 28073 MILES ON OCTOBER 20, 2012. MAZDA REFUSED TO REPLACE RIGHT REAR SHOCK ON MARCH 23, 2012 DUE TO NO VISIBLE FAILURE AT THIS TIME. MAZDA WOULD NOT REPLACE RIGHT REAR SHOCK UNLESS I PAID FOR ... Read more
WHEELS
Sep 22, 2012
Incident date: Jan 27, 2011
TPMS SENSOR-VALVE SLOW LEAK: FOUR NEW TIRES (PIRELLI P6 FOUR SEASONS) INSTALLED AT MAZDA DEALER ON JAN 2011. THE ORIGINAL TPMS SENSOR-VALVES WHERE USED ON THE NEW TIRES. AFTER THAT THE TPMS WARNING LIGHT WOULD GO ON EVERY COUPLE OF WEEKS. I WOULD CHECK THE PRESSURE IN ALL THE TIRES USING A DIGIT... Read more
TIRES
Sep 22, 2012
Incident date: Aug 11, 2011
TPMS SENSOR-VALVE FAILURE: I WAS DRIVING TO WORK GOING ABOUT 40 MPH WHEN TPMS LIGHT WENT ON. I COULD NOT PULL OFF IMMEDIATELY BECAUSE OF ROAD CONDITIONS. SHORTLY AFTER THAT I COULD HEAR THE SOUND OF A VERY FLAT TIRE. WHEN I MANAGED TO PULL OFF AND CHECK THE TIRES, ONE WAS COMPLETELY FLAT. TIRE W... Read more
WHEELS
Sep 22, 2012
Incident date: Aug 11, 2011
TPMS SENSOR-VALVE FAILURE: I WAS DRIVING TO WORK GOING ABOUT 40 MPH WHEN TPMS LIGHT WENT ON. I COULD NOT PULL OFF IMMEDIATELY BECAUSE OF ROAD CONDITIONS. SHORTLY AFTER THAT I COULD HEAR THE SOUND OF A VERY FLAT TIRE. WHEN I MANAGED TO PULL OFF AND CHECK THE TIRES, ONE WAS COMPLETELY FLAT. TIRE W... Read more
TIRES
Sep 22, 2012
Incident date: Jan 27, 2011
TPMS SENSOR-VALVE SLOW LEAK: FOUR NEW TIRES (PIRELLI P6 FOUR SEASONS) INSTALLED AT MAZDA DEALER ON JAN 2011. THE ORIGINAL TPMS SENSOR-VALVES WHERE USED ON THE NEW TIRES. AFTER THAT THE TPMS WARNING LIGHT WOULD GO ON EVERY COUPLE OF WEEKS. I WOULD CHECK THE PRESSURE IN ALL THE TIRES USING A DIGIT... Read more
AIR BAGS
Sep 6, 2012
Incident date: Sep 4, 2012
I WAS BACKING UP FROM A PARKING SLOT IN A NEIGHBORHOOD SHOPPING CENTER, WHEN THE AIR BAG ON THE STEERING WHEEL JUST EXPLODED, AND I WAS PINNED TO MY SEAT. I PUSHED ON THE BAG AND IT STARTED TO DEFLATE. MY SEATBELT WHICH HAD LOCKED ME INTO THE SEAT, MOVED ENOUGH TO ALLOW ME TO DISLODGE IT. WHEN I GOT... Read more
TIRES
Aug 16, 2012
Incident date: Aug 1, 2012
TL* THE CONTACT OWNS A 2009 MAZDA MAZDA5 EQUIPPED WITH BRIDGESTONE POTENZA TIRES, SIZE: P205-50-R17 GO19GRID. THE CONTACT STATED THAT WHILE THE TIRES WERE BEING INSPECTED, BLISTERS WERE LOCATED ON THE TIRES. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MI... Read more
SUSPENSION
Apr 19, 2012
Incident date: Sep 1, 2011
REAR SHOCKS FAIL AT 40K MILES. HAVE THE SHOCKS REPLACED AT THE DEALER, MAKING THE SAME NOISE AT 50K MILES. I THINK THE QUALITY OF SHOCKS AND SUSPENSION FOR THIS CAR IS POOR. *JS
STRUCTURE:BODY:DOOR
Mar 9, 2012
Incident date: Jan 30, 2012
I WAS HEADING TO WORK, I CANNOT OPEN SLIDING DOOR TO GET MY DAUGHTER INTO HER SEAT. HAVE TO GET HER IN ON THE DRIVER'S DOOR AND HAVE TO REACH SO FAR AND BEND TO GET HER BUCKLED IN. WHEN I DROVE OFF, THE DOOR SIGNAL ON THE PANEL IS WARNING THAT A DOOR IS OPEN. TO AVOID ANY ACCIDENTS, I STOP AND RE... Read more
SUSPENSION
Feb 18, 2012
Incident date: Jul 1, 2011
AUTO HAS HAD TO HAVE COMPLETE SET OF TIRES BECAUSE OF PREMATURE WEARING ON OUTER EDGE OF TIRES AFTER ONLY 32,000 MILES. NEW TIRES ARE ALREADY SHOWING SIGNS OF PREMATURE WEARING EVEN THOUGH THEY ARE BEING ALIGNED AND ROTATED REGULARLY AT ONLY 52,000 MILES. *TR
TIRES
Feb 18, 2012
Incident date: Jul 1, 2011
AUTO HAS HAD TO HAVE COMPLETE SET OF TIRES BECAUSE OF PREMATURE WEARING ON OUTER EDGE OF TIRES AFTER ONLY 32,000 MILES. NEW TIRES ARE ALREADY SHOWING SIGNS OF PREMATURE WEARING EVEN THOUGH THEY ARE BEING ALIGNED AND ROTATED REGULARLY AT ONLY 52,000 MILES. *TR
TIRES
Jan 13, 2012
Incident date: Jan 12, 2012
THIS VAN HAS 67,000 MILES ON IT AND I'VE HAD TO REPLACE THE TIRES TWO TIMES. I HAVE FLATS GOING DOWN THE ROAD. THE INSIDE OF THE TIRE IS EAT AWAY. WE HAVE HAD THE TIRES BALANCED AND ALIGNED TO NO AVAIL AND COMPLAINED TO MAZDA. LOOKING AT FORUMS ON THE WEB, THERE SEEMS TO BE MANY ISSUES WITH THIS ... Read more
SUSPENSION
Jan 13, 2012
Incident date: Jan 12, 2012
THIS VAN HAS 67,000 MILES ON IT AND I'VE HAD TO REPLACE THE TIRES TWO TIMES. I HAVE FLATS GOING DOWN THE ROAD. THE INSIDE OF THE TIRE IS EAT AWAY. WE HAVE HAD THE TIRES BALANCED AND ALIGNED TO NO AVAIL AND COMPLAINED TO MAZDA. LOOKING AT FORUMS ON THE WEB, THERE SEEMS TO BE MANY ISSUES WITH THIS ... Read more
TIRES:VALVE
Dec 19, 2011
Incident date: Feb 10, 2011
MY HUSBAND PURCHASED A BRAND NEW 2009 MAZDA5 AND IN FEBRUARY 10TH 2011, AS I WAS DRIVING MY TIRE LOST ALL AIR, THE VALVE HAD SNAPPED IN HALF. THE DEALER SAID I MUST HAVE HIT SOMETHING BUT I KNOW I DIDN'T, I WOULD HAVE FELT SOMETHING IF IT WAS STRONG ENOUGH TO BREAK THE VALVE, PLUS THERE WAS NOTHING ... Read more
Showing 50 of 81 complaints.
Technical Service Bulletins, 2009 MAZDA MAZDA5
292 manufacturer communications from 187 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 60 |
| 110000 ELECTRICAL SYSTEM | 29 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 20 |
| 060000 ENGINE AND ENGINE COOLING | 20 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 13 |
| 010000 STEERING | 8 |
| 121000 EXTERIOR LIGHTING:HEADLIGHTS | 8 |
| 200000 WHEELS | 8 |
SA-011-24
Feb 12, 2024
200000 WHEELS
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
190000 TIRES
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-032-23a
Oct 11, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-032-23a
Oct 11, 2023
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-032-23a
Oct 11, 2023
060000 ENGINE AND ENGINE COOLING
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-039-23a
Sep 13, 2023
160000 STRUCTURE
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-039-23a
Sep 13, 2023
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-039-23
Jul 6, 2023
160000 STRUCTURE
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-032-23
May 24, 2023
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-032-23
May 24, 2023
060000 ENGINE AND ENGINE COOLING
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
09-016-23
Feb 28, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Speedometer replacement procedure
09-016-23
Feb 28, 2023
110000 ELECTRICAL SYSTEM
Speedometer replacement procedure
02-004-22a
Nov 18, 2022
020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
SA-075-22
Nov 14, 2022
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-008-22a
Oct 17, 2022
160000 STRUCTURE
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
09-024-22
Jul 18, 2022
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
01-006-22
Jun 22, 2022
110000 ELECTRICAL SYSTEM
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st
02-004-22
May 24, 2022
020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
SA-014-22
Mar 29, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
01-003/22
Mar 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
01-003/22
Mar 17, 2022
110000 ELECTRICAL SYSTEM
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
00-001-22
Feb 23, 2022
100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
00-001-22
Feb 23, 2022
060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
00-001-22
Feb 23, 2022
030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
00-001-22
Feb 23, 2022
010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-008-22
Feb 10, 2022
160000 STRUCTURE
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
01-006-21-3779b
Dec 21, 2021
110000 ELECTRICAL SYSTEM
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.
05-002-21-3854
Dec 8, 2021
100000 POWER TRAIN
Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE)
MT-002-21a
Oct 13, 2021
090000 FUEL SYSTEM, OTHER
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of
MT-002-21a
Oct 13, 2021
070000 FUEL SYSTEM, GASOLINE
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of
MT-003-21
Oct 6, 2021
061540 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
MT-003-21
Oct 6, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
MT-002-21
Sep 24, 2021
350000 EQUIPMENT
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of
MT-002-21
Sep 24, 2021
060000 ENGINE AND ENGINE COOLING
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of
01-006-21-3779a
Aug 24, 2021
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
01-006-21-3779a
Aug 24, 2021
060000 ENGINE AND ENGINE COOLING
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
09-025-21-3824
Aug 17, 2021
350000 EQUIPMENT
This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w
SA-041-21
Jun 9, 2021
350000 EQUIPMENT
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section onc
SA-040-21
Jun 7, 2021
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
MT-003-21
Jun 1, 2021
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti
MT-001-21
May 5, 2021
350000 EQUIPMENT
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
MT-001-21
May 5, 2021
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
MT-001-21
May 5, 2021
060000 ENGINE AND ENGINE COOLING
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
MT-001-21
Mar 15, 2021
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
01-006-21-3779
Feb 8, 2021
110000 ELECTRICAL SYSTEM
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
01-005-21-3778
Feb 8, 2021
110000 ELECTRICAL SYSTEM
The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t
07-001-21-3775
Jan 26, 2021
350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
09-002-21-3770
Jan 21, 2021
180000 VEHICLE SPEED CONTROL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
09-002-21-3770
Jan 21, 2021
110000 ELECTRICAL SYSTEM
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
00-001-21-3768
Jan 21, 2021
200000 WHEELS
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-21-3768
Jan 21, 2021
100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-21-3768
Jan 21, 2021
060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-21-3768
Jan 21, 2021
010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
09-002-21-3770
Jan 21, 2021
350000 EQUIPMENT
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
09-036-20-3756
Nov 17, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH??A? hands-free and/or text messaging customer concerns, Mazda created a spe
09-036-20-3756
Nov 17, 2020
110000 ELECTRICAL SYSTEM
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH??A? hands-free and/or text messaging customer concerns, Mazda created a spe
MT-005-20
Nov 10, 2020
060000 ENGINE AND ENGINE COOLING
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. R
MT-002-20
Aug 3, 2020
200000 WHEELS
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
MT-002-20
Aug 3, 2020
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
09-006-20-3673a
Jul 20, 2020
350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
MT-001-20
Jul 15, 2020
350000 EQUIPMENT
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
MT-001-20
Jul 15, 2020
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
00-001-20-3689
Mar 12, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-20-3689
Mar 12, 2020
100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-20-3689
Mar 12, 2020
060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
00-001-20-3689
Mar 12, 2020
030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manu
09-006-20-3673
Jan 13, 2020
350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
09-003-20-3671
Jan 9, 2020
350000 EQUIPMENT
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer??A?A?s responsibility
09-003-20-3671
Jan 9, 2020
110000 ELECTRICAL SYSTEM
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer??A?A?s responsibility
02-002-20-3651
Jan 9, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
02-002-20-3651
Jan 9, 2020
350000 EQUIPMENT
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
02-002-20-3651
Jan 9, 2020
020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
04-001-20-3672
Jan 8, 2020
030000 SERVICE BRAKES, HYDRAULIC
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
MT-002-19
Dec 19, 2019
350000 EQUIPMENT
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
MT-002-19
Dec 19, 2019
060000 ENGINE AND ENGINE COOLING
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
07-002-19-3616a
Dec 17, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
SA-057-19
Dec 17, 2019
120000 EXTERIOR LIGHTING
SERVICE CAUTION FOR REAR GLASS REPLACEMENT. Some vehicles may exhibit a water leak through a crack beneath the high mount stop light on the lift gate after rear glass replacement.
07-002-19-3616a
Dec 17, 2019
350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
07-002-19-3616a
Dec 17, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
01-022-19-3657
Dec 13, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i
01-022-19-3657
Dec 13, 2019
350000 EQUIPMENT
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i
01-022-19-3657
Dec 13, 2019
060000 ENGINE AND ENGINE COOLING
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i
MT-003-19
Oct 8, 2019
060000 ENGINE AND ENGINE COOLING
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
MT-002-19
Sep 30, 2019
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
MT-002-19
Sep 30, 2019
060000 ENGINE AND ENGINE COOLING
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine
SA-029-19a
Jul 31, 2019
350000 EQUIPMENT
The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.
07-002-19-3616
Jul 16, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
07-002-19-3616
Jul 16, 2019
350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
SA-029-19
Jul 9, 2019
350000 EQUIPMENT
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta
SA-029-19
Jul 9, 2019
110000 ELECTRICAL SYSTEM
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta
SA-013-19
Apr 1, 2019
350000 EQUIPMENT
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto
00-003-19-3583
Mar 20, 2019
350000 EQUIPMENT
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
00-003-19-3583
Mar 20, 2019
060000 ENGINE AND ENGINE COOLING
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
00-003-19-3583
Mar 20, 2019
070000 FUEL SYSTEM, GASOLINE
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
00-003-19-3583
Mar 20, 2019
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
09-003-19-3555a
Mar 15, 2019
120000 EXTERIOR LIGHTING
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
Showing 100 of 292 bulletins.
MAZDA MAZDA5 - All Years Overview
Complete safety history for the MAZDA MAZDA5 across all model years (2006, 2015).
15
Total Recalls
535
Total Complaints
0
Investigations
40
Reported Crashes
11
Reported Fires
0
Reported Deaths
MAZDA MAZDA5 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.