2010 MAZDA MAZDA5

1 recalls — 50 complaints

10V600000 Nov 24, 2010
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
MAZDA IS RECALLING CERTAIN MODEL YEAR 2009-2010 MAZDA5 VEHICLES MANUFACTURED FROM JUNE 29, 2009, THROUGH APRIL 28, 2010. WATER MAY NOT HAVE BEEN REMOVED COMPLETELY FROM THE HARNESS CONNECTOR OF THE FUEL PUMP DUE TO VARIATIONS IN THE FUEL TANK LEAK CHECK PROCESS PERFORMED BEFORE VEHICLE ASSEMBLY. THE CONNECTOR PIN MAY CORRODE, POTENTIALLY CAUSING THE PIN TO BREAK.
Remedy: DEALERS WILL INSPECT THE FUEL PUMP CONNECTOR AND IF NECESSARY IT WILL BE REPLACED AND THE HARNESS WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 6, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.
16,200 vehicles affected
UNKNOWN OR OTHER Jan 26, 2024
On several occasions, most of which happened while in motion, my vehicle has stalled out of the blue with no warning. It seems to mostly happen when I’m slowing down or when I’m making a right hand turn and try to accelerate, suddenly there’s no power to the engine. I have to put the vehicle into park and restart it. Twice while slowing down for a red light. Twice immediately after making a right handed turn, and once, when entering roundabout, after yielding. This is happened at least five times. The most recent incident occurring in August 2023.
FUEL/PROPULSION SYSTEM Jan 26, 2024
On several occasions, most of which happened while in motion, my vehicle has stalled out of the blue with no warning. It seems to mostly happen when I’m slowing down or when I’m making a right hand turn and try to accelerate, suddenly there’s no power to the engine. I have to put the vehicle into park and restart it. Twice while slowing down for a red light. Twice immediately after making a right handed turn, and once, when entering roundabout, after yielding. This is happened at least five times. The most recent incident occurring in August 2023.
ENGINE Jan 26, 2024
On several occasions, most of which happened while in motion, my vehicle has stalled out of the blue with no warning. It seems to mostly happen when I’m slowing down or when I’m making a right hand turn and try to accelerate, suddenly there’s no power to the engine. I have to put the vehicle into park and restart it. Twice while slowing down for a red light. Twice immediately after making a right handed turn, and once, when entering roundabout, after yielding. This is happened at least five times. The most recent incident occurring in August 2023.
FUEL/PROPULSION SYSTEM Jan 18, 2024
The Mazda 5 was in a minor collision. The vehicle rear-ended another vehicle in stop-and-go traffic. Both vehicles were in motion, approximate speed of the Mazda 5 was 15MPH or less. The front seat airbags deployed. The other vehicle had rear bumper damage but the Mazda 5 immediately had smoke and flames under the hood. Thankfully, all four occupants immediately exited the vehicle to safety. The Mazda 5 quickly burned completely. Police and firefighters came to the scene and everyone agreed that the Mazda 5 fire was not commensurate with the extent of the collision and likely speed of impact. I am concerned there was a major safety defect that caused it to be engulfed in flames.
Crash Fire
ELECTRICAL SYSTEM Jan 18, 2024
The Mazda 5 was in a minor collision. The vehicle rear-ended another vehicle in stop-and-go traffic. Both vehicles were in motion, approximate speed of the Mazda 5 was 15MPH or less. The front seat airbags deployed. The other vehicle had rear bumper damage but the Mazda 5 immediately had smoke and flames under the hood. Thankfully, all four occupants immediately exited the vehicle to safety. The Mazda 5 quickly burned completely. Police and firefighters came to the scene and everyone agreed that the Mazda 5 fire was not commensurate with the extent of the collision and likely speed of impact. I am concerned there was a major safety defect that caused it to be engulfed in flames.
Crash Fire
ENGINE Jan 18, 2024
The Mazda 5 was in a minor collision. The vehicle rear-ended another vehicle in stop-and-go traffic. Both vehicles were in motion, approximate speed of the Mazda 5 was 15MPH or less. The front seat airbags deployed. The other vehicle had rear bumper damage but the Mazda 5 immediately had smoke and flames under the hood. Thankfully, all four occupants immediately exited the vehicle to safety. The Mazda 5 quickly burned completely. Police and firefighters came to the scene and everyone agreed that the Mazda 5 fire was not commensurate with the extent of the collision and likely speed of impact. I am concerned there was a major safety defect that caused it to be engulfed in flames.
Crash Fire
UNKNOWN OR OTHER Jun 20, 2023
My check engine light came on. We took it to a mechanic who hooked it up to the computer. It read DTC p2096. When the mechanic looked it up, he noticed that there was a recall issued previously on this specific problem. The description said Target EF feedback system to lean- manual and automatic transmission. When plugging in my VIN number it said it was not affected. But my question is if I'm having the same problem and it affected the same year that my vehicle was made, why is my vehicle not on that recall list?
ENGINE Jun 20, 2023
My check engine light came on. We took it to a mechanic who hooked it up to the computer. It read DTC p2096. When the mechanic looked it up, he noticed that there was a recall issued previously on this specific problem. The description said Target EF feedback system to lean- manual and automatic transmission. When plugging in my VIN number it said it was not affected. But my question is if I'm having the same problem and it affected the same year that my vehicle was made, why is my vehicle not on that recall list?
TIRES:VALVE Apr 19, 2023
The contact owns a 2010 Mazda Mazda5. The contact stated that while inflating the driver’s side rear tire, the valve stem fractured and detached. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to tire shop for assistance. The manufacturer was not contacted. The failure mileage was approximately 165,000.
ELECTRICAL SYSTEM Feb 15, 2022
While driving the car started lurching when accelerating. I noticed somebody else mentioned this recently when their car reached 180,000, which is when mine started doing the same thing. When this started happening my transmission light and my traction control light came on and my car was no longer operable. And by that I mean I could not accelerate or shift the vehicle into reverse, park, or neutral. This happened while driving 60 mph on the highway and almost caused an accident as I could no longer accelerate. I had the vehicle taken to a transmission shop and had the transmission control module replaced, but the car continued to have the same problem.
ELECTRICAL SYSTEM Jan 9, 2022
Random intermittent stalling of the car starting about 100,000 miles. Car suddenly shuts down while driving, most notably while decelerating but sometimes while cruising along. It actually surged and bucked once recently, (Dec 2021 ~ 180,000 miles), while pulling up to a stop. This is causing me to feel increasingly unsafe in this vehicle as it could cause an accident since I have no control whatsoever during these occurrences. Very frightening and risky. Have feared for my life a couple times given the particular timing of the occurrence.
ENGINE Jan 9, 2022
Random intermittent stalling of the car starting about 100,000 miles. Car suddenly shuts down while driving, most notably while decelerating but sometimes while cruising along. It actually surged and bucked once recently, (Dec 2021 ~ 180,000 miles), while pulling up to a stop. This is causing me to feel increasingly unsafe in this vehicle as it could cause an accident since I have no control whatsoever during these occurrences. Very frightening and risky. Have feared for my life a couple times given the particular timing of the occurrence.
UNKNOWN OR OTHER Sep 4, 2021
The glue and seal around back windshield glass is separating. Glass is loose and rattles. This appears to be an ongoing issue with Mazda. The defects can cause window to separate while driving resulting in flying debris hitting another vehicle.
UNKNOWN OR OTHER Aug 30, 2021
Vehicle has a several rust problem for last 3-4 years. It develops mostly on the body panel surrounding the rear wheel on the passenger side. I have come across several other Mazda 5 with similar issue. A mechanic also confirmed noticing this issue with Mazda 5s. The Mazda 5 models after 2010 does not seem to be impacted by this problem though. Additionally my other car, Suzuki Aerio which is much 6 years older (2004 model) that was subjected to similar handling and parking conditions does not have an iota of rust on the body
STEERING Sep 1, 2019
JULY 29, 2019 VEHICLE IN MOTION ON EXPRESSWAY. SUDDEN LOSS OFF POWER STEERING WHICH LEFT ME WITHOUT THE ABILITY TO TURN STEERING WHEEL. AFTER APPROXIMATELY 90 SECS POWER STEERING RETURNED TO NORMAL. EXITED EXPRESSWAY AND CHECKED POWER STEERING FLUID LEVELS. FLUID LEVELS WERE CORRECT ACCORDING TO MANUFACTURER RECOMMENDATION. CONTINUED TO OPERATE VEHICLE BUT STAYED ON CITY STREETS. EXPERIENCED INTERMITTENT LOSS OF POWER STEERING WHILE NAVIGATING THROUGH A WALMART PARKING LOT. AUGUST 27, 2019 STARTED VEHICLE AT MY RESIDENCE. VEHICLE IS ALWAYS PARKED IN OUR GARAGE. POWER STEERING NOT ENGAGING. DROVE TO TUFFY DEALER FOR INSPECTION. TECHNICIAN STATES POWER STEERING PUMP HAS FAILED.
AIR BAGS Jul 5, 2019
AIRBAG LIGHT FLASHES ON DASHBOARD WHEN THE CAR IS TURNED ON AND WHILE DRIVING.
STRUCTURE:BODY Feb 8, 2019
REAR SLIDING DOORS OF MAZDA 5 ARE FREEZING SHUT WHEN PULLING ON HANDLE DOOR OPENS SLIGHTLY AND FRREZES. DOOR THEN CANNOT BE OPENED OR CLOSED AND THEN HAVE TO DRIVE CAR WITH A PARTLY OPENED REAR DOOR. THIS IS HAPPENING ON BOTH REAR DOORS. THE VEHICLE WAS PARKED DURING THE DAY IN A CARPARK. THIS HAS NOW HAPPENED ON 6 SEPARATE OCCASIONS AND IS VERY UNSAFE. DOOR LATCH IS FREEZING AND WILL NOT OPEN OR CLOSE REAR SLIDING DOORS. DOOR WILL START TO OPERATE NORMALLY ONCE CAR IS DRIVEN INTO A HEATED GARAGE AND RETURNS TO ABOVE FREEZING TEMPERATURES.
STEERING Dec 23, 2018
****NOTE - VIN AND MODEL LISTED DON'T MATCH**** POWER STEERING FLUID LEAK ## VIN PASSED ## MAZDA 5 2010 ## *TT
AIR BAGS Dec 15, 2018
I HAVE HAD MY AIRBAG LIGHT ON MY DASHBOARD TURN ON. THIS IS THE THIRD TIME IT DOES THAT. I'M SCARED IT'S GOING TO EXPLODE ON ME WHEN I'M DRIVING. PLEASE LET ME KNOW IF THERE'S A RECALL FOR THE CAR I HAVE. DRIVING WITH A SCARE FEELING IS NOT GOOD.
AIR BAGS Jun 5, 2018
THE AIRBAG SENSOR IN MY VEHICLE WHEN OFF ONE DAY. I HAVE NOT BEEN AN ANY ACCIDENTS THAT WOULD HAVE TRIGGERED THE AIRBAG. I HAS CONTINUED TO GO OFF AND ON AND IT DOESN'T MATER IF I AM PARKED OR IN MOTION. I HAVE TAKEN TO DEALERSHIP AND OTHER MECHANICS (FOR SECOND OPINION) AND THEY BOTH STATED THAT THE AIRBAG SYSTEM IS DEFECTIVE AND WILL NOT WORK PROPERLY IN AN ACCIDENT. I HAVE CHECKED FOR RECALLS AND HAVE FOUND NON. BUT I HAVE FOUND MANY OTHER MAZDA5 2010 OWNERS WHO ARE HAVING THE SAME EXACT PROBLEM WITH THEIR AIR BAGS. I WOULD LIKE FOR SOMEONE TO INVESTIGATE THIS AND ADD IT TO A RECALL, BEFORE SOMEONE IN MY FAMILY IS KILLED OR INJURED IN AN ACCIDENT.
WHEELS Jun 1, 2018
CORRODED TIRE PRESSURE SENSOR CAUSED SUDDEN LOSS OF AIR AND TIRE "EXPLODED" WHILE DRIVING ON FREEWAY AT HIGHWAY SPEED. NO POTHOLES, OBSTRUCTIONS OR OTHER IMPEDIMENTS TO CAUSE LOSS OF TIRE PRESSURE. RESULT WAS A VERY DANGEROUS SITUATION REQUIRING DRIVER TO CROSS THREE LANES OF TRAFFIC TO REACH SHOULDER. TIRE WAS "SHREDDED" NEARLY AROUND ENTIRE CIRCUMFERENCE, AND RUBBER CRUMBLED. DEALERSHIP TECH SAID PROBABLE CAUSE WAS CORROSION OF TIRE PRESSURE SENSOR. TIRE PRESSURE SENSOR WAS ORIGINAL EQUIPMENT ON VEHICLE.
SUSPENSION Feb 8, 2018
FRONT SWAY BAR BUSHINGS WERE REPLACED NO LESS THAN 3 TIMES BY THE DEALER UNDER WARRANTY. THE SYMPTOM IS A CLUNKING OR THUMPING NOISE ON ROUGH OR WASHBOARDED ROADS. THE SWAY BAR IS .908 INCHES IN DIAMETER AND THE WALL THICKNESS OF THE BUSHINGS IS APPROXIMATELY .25 INCHES. THEY ARE RUBBER FROM MAZDA AND APPARENTLY, CHANGING THEM EVERY 20K MI OR SO ARE NOT ADEQUATE FOR THE APPLICATION. SEEMS THAT THERE IS A KNOWN ISSUE BY MAZDA FOR THIS BUT ONE OF THE BUSINING THAT WAS JUST REMOVED 2/3/18 WAS TORN NEARLY IN HALF ACROSS BETWEEN THE SWAY BAR AND THE CROSS MEMBER. IF THESE WERE IGNORED AND THE BUSHINGS COMPLETELY FELL OUT OF THE BRACKETS THER WOULD BE ENOUGH MOVEMENT OF THE SWAY BAR TO CAUSE INTERFERENCE IN STEERING THE VEHICLE DUE TO THE FULLY ARTICULATED DESIGN OF THE SWAY BAR ENDLINKS. THIS HAS THE POTENTIAL TO BE A DEADLY ISSUE.
STEERING Feb 8, 2018
FRONT SWAY BAR BUSHINGS WERE REPLACED NO LESS THAN 3 TIMES BY THE DEALER UNDER WARRANTY. THE SYMPTOM IS A CLUNKING OR THUMPING NOISE ON ROUGH OR WASHBOARDED ROADS. THE SWAY BAR IS .908 INCHES IN DIAMETER AND THE WALL THICKNESS OF THE BUSHINGS IS APPROXIMATELY .25 INCHES. THEY ARE RUBBER FROM MAZDA AND APPARENTLY, CHANGING THEM EVERY 20K MI OR SO ARE NOT ADEQUATE FOR THE APPLICATION. SEEMS THAT THERE IS A KNOWN ISSUE BY MAZDA FOR THIS BUT ONE OF THE BUSINING THAT WAS JUST REMOVED 2/3/18 WAS TORN NEARLY IN HALF ACROSS BETWEEN THE SWAY BAR AND THE CROSS MEMBER. IF THESE WERE IGNORED AND THE BUSHINGS COMPLETELY FELL OUT OF THE BRACKETS THER WOULD BE ENOUGH MOVEMENT OF THE SWAY BAR TO CAUSE INTERFERENCE IN STEERING THE VEHICLE DUE TO THE FULLY ARTICULATED DESIGN OF THE SWAY BAR ENDLINKS. THIS HAS THE POTENTIAL TO BE A DEADLY ISSUE.
STRUCTURE:BODY Jan 4, 2018
WHEN THE TEMPERATURE IS BELOW FREEZING, THE DOOR DOES NOT LATCH. I BEGAN TO DRIVE THE VEHICLE AND THE DOOR SLID OPEN WITH MY CHILD IN THE SEAT CLOSEST TO THE DOOR. THERE IS A RECALL FOR THIS VERY ISSUE ON THE 2006 MAZDA 5
AIR BAGS Oct 23, 2017
THE AIR BAG LIGHT WILL NOT GO OFF AFTER DRIVING FOR A WHILE AND BLINKS FAST IN MOTION, FIRST TIME THIS HAPPENED I WAS MAKING A TURN ON CITY STREET.
STEERING Jul 27, 2017
POWER STEERING WILL RANDOMLY FAIL WHILE MAKING TURNS. DURING THE TURN, ALL WARNING LIGHTS WILL ILLUMINATE, POWER STEERING WILL FAIL. POWER STEERING FAILURE LIGHT WILL REMAIN ILLUMINATED. VEHICLE IS EXTREMELY DIFFICULT TO CONTROL. WE HAVE AVOID AT LEAST THREE COLLISIONS BY MERE INCHES. AFTER A FEW SECONDS, POWER STEERING WILL RETURN, LIGHTS WILL EXTINGUISH. DEALER HAS NOT BEEN ABLE TO FIND A FAULT CODE AND HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. VEHICLE IS TOO DANGEROUS TO DRIVE. THIS HAS HAPPENED MULTIPLE TIMES IN THE PAST SEVERAL YEARS. IT HAS HAPPENED AT SPEEDS FROM 15 MPH TO 55 MPH.
SUSPENSION Dec 12, 2016
TAKATA RECALL MY FUEL TANK WAS CONTAMINAT WITH WATER AND BLACK GOOK I PAYED $900.00 TO HAVE IT FIXED WILL THE PROBLEM IS STILL THERETHENMY AIRBAG LIGHT KEEPS BLINKING ON AND OFF AND MY SUSPENCION IS OFF AS WELL THEN I PAYED $923.40 FORA RENTAL ALL THIS WAS PAYED OUT OF POCKET
FUEL/PROPULSION SYSTEM Dec 12, 2016
TAKATA RECALL MY FUEL TANK WAS CONTAMINAT WITH WATER AND BLACK GOOK I PAYED $900.00 TO HAVE IT FIXED WILL THE PROBLEM IS STILL THERETHENMY AIRBAG LIGHT KEEPS BLINKING ON AND OFF AND MY SUSPENCION IS OFF AS WELL THEN I PAYED $923.40 FORA RENTAL ALL THIS WAS PAYED OUT OF POCKET
AIR BAGS Dec 12, 2016
TAKATA RECALL MY FUEL TANK WAS CONTAMINAT WITH WATER AND BLACK GOOK I PAYED $900.00 TO HAVE IT FIXED WILL THE PROBLEM IS STILL THERETHENMY AIRBAG LIGHT KEEPS BLINKING ON AND OFF AND MY SUSPENCION IS OFF AS WELL THEN I PAYED $923.40 FORA RENTAL ALL THIS WAS PAYED OUT OF POCKET
ENGINE Sep 10, 2016
ENGINE SHUT OFF WHILE DRIVING ON HIGHWAY. THIS IS ABOUT MY 5TH EXPERIENCE.
AIR BAGS Jun 13, 2016
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA5. THE CONTACT STATED THAT AS THE ENGINE WAS IGNITED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER AIR BAG FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
AIR BAGS Mar 13, 2016
MAYBE TAKATA RECALL - OUR MAZDA 5 WAS PARKED IN THE DRIVEWAY OVERNIGHT ON MARCH 12. WE WENT TO DRIVE THE CAR AND FOUND THE ENTIRE INTERIOR OF THE CAR WAS COVERED IN A FINE POWDER. THE GLOVE BOX WAS OPEN. WE CONCLUDED THAT THE INFLATOR FROM THE FRONT PASSENGER AIRBAG POSITION HAD GONE OFF ON ITS OWN. THE AIRBAG ITSELF DID NOT DEPLOY. WE THEN DROVE THE VEHICLE TO THE MAZDA DEALERSHIP FOR SERVICE, (ABOUT 1 MILE).
AIR BAGS Mar 1, 2016
AIRBAG LIT AND BLINKING ON THE DASH BOARD PANEL. I TOOK IT TO MAZDA DEALERSHIP TO HAVE IT CHECK BUT I WAS TOLD TO PAY $150.00 JUST TO DIAGNOSTIC TEST PLUS LABOR & PARTS WHEN REPAIR IS WILL BE DONE BY THEM. IS THIS PART OF SAFETY RECALL ? FOR AIRBAGS .
AIR BAGS Feb 8, 2016
I BOUGHT THE CAR LAST DECEMBER 2015, AND IT IS ALREADY BLINKING. I'M NOT REALLY EXACTLY SURE WHEN IT WAS ACTUALLY STARTED THIS PROBLEM AND I BELIEVED IT'S IN THE DRIVERS SIDE "AIR BAG" .
SUSPENSION Jan 23, 2016
MAZDA 5 STARTED MAKING RATTLING NOISES WHENEVER I DRIVE OVER A ROUGH ROAD. I GOOGLED THE PROBLEM AND FOUND OUT IT'S VERY COMMON IN MANY CARS BUILT AFTER 2005 AND THE SOLUTION IS TO REPLACE THE SWAY BAR BUSHING. THIS WILL HAPPEN TO EVERY MAZDA 5 AND SIMILAR I.E MAZDA 3. MAZDA KNOW THERE IS A ISSUE AND NO RECALL. THE BAD BUSHING AFFECTS THE STEERING TO FEEL LESS PRECISE THAN IT USUALLY DOES, SINCE THE SWAY BAR MOVES AROUND TERRIBLY. AS THE VEHICLE CORNERS, THE CAR FEEL LESS STEADY, WITH POOR HANDLING. THERE IS A TSB OUT FOR THIS PROBLEM BULLETIN NO: 02-002/11
ENGINE Aug 17, 2015
TL* THE CONTACT OWNS A 2010 MAZDA 5. THE CONTACT STATED THAT THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BEARINGS WERE CHIPPING INTO THE ENGINE, CAUSING THE ENGINE TO KNOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.
STRUCTURE:BODY:DOOR Mar 3, 2015
THE PASSENGER SIDE REAR SLIDE DOOR WOULD NOT STAY CLOSE. HAPPENED TWICE NOW. *TR
ENGINE Mar 2, 2015
I WAS DRIVING AND BRAKE SLOWLY AND THE ENGINE JUST SHUT OFF ON ME. I WAS ABLE TO START THE CAR AGAIN. THERE IS NOT A WARNING AT ALL BUT JUST STOP ANYTIME THAT IT WANT TOO. *TR
SERVICE BRAKES Mar 2, 2015
I WAS DRIVING AND BRAKE SLOWLY AND THE ENGINE JUST SHUT OFF ON ME. I WAS ABLE TO START THE CAR AGAIN. THERE IS NOT A WARNING AT ALL BUT JUST STOP ANYTIME THAT IT WANT TOO. *TR
TIRES Feb 26, 2015
IN LESS THAN 12 MONTHS, WE HAVE HAD 2 "CONTINENTAL PURECONTACT WITH ECOPLUS TECHNOLOGY" TIRES FAIL IN SPECTACULAR FASHION. BOTH TIRES HAD NEARLY RIPPED IN HALF FROM SIDEWALL TO SIDEWALL WHILE DRIVING. 1 OF THE TIRES DID SO AFTER HITTING A POTHOLE, WHILE THE OTHER DID SO WHILE AT OVER 50 MPH AND NO VISIBLE DEBRIS/POTHOLES AROUND. TIRES WERE INFLATED TO AROUND 32 PSI, AND WERE BETWEEN 1 AND 2 YEARS OLD WITH 80% OF TREAD REMAINING.
LATCHES/LOCKS/LINKAGES Jan 14, 2015
ALL CAR LOCKS AND DOORS WERE INACCESSIBLE DUE TO CONDENSATION AND FREEZING. SPOUSE AND CHILD WERE UNABLE TO ENTER CAR IN FREEZING TEMPERATURES. *TR
ENGINE AND ENGINE COOLING Jan 2, 2015
MY CHECK ENGINE LIGHT WHEN ON AND I WENT TO THE DEALER AND THEY SAID MY EVAPORATIVE EMISSION SYSTEM LEAK DETECTION PUMP (PART# AJ51-18-581A) NEEDED TO BE REPLACED. THIS HAPPENED AGAIN AND AGAIN; I REPLACED IT A TOTAL OF 3 TIMES IN LESS THAN 5 YEARS. FIRST TIME WAS IN 11/21/2011, THEN AGAIN ON 7/31/2013 AND AGAIN ON 1/2/2015. THERE IS AN OBVIOUS DEFECTIVE IN CRAFTMENSHIP IF I HAD TO CHANGE THE PART 3 TIMES IN LESS THAN 5 YEARS. PLEASE HELP ME. *TR
SERVICE BRAKES Oct 10, 2014
I WAS DRIVING HOME AFTER DROPPING MY THREE CHILDREN OFF AT SCHOOL. THE ROAD THAT I LIVE ON IS WOODLAKE PKWY AND THE SPEED LIMIT IS FOURTY-FIVE MPH. A LADY IN A CAR PULLED OUT IN FRONT OF ME FROM A SUBDIVISION ON MY RIGHT, SHE WAS HEADED IN MY OPPOSITE DIRECTION. I HIT HER AS I ATTEMPTED TO SWERVE AND MISS HER ONLY PROJECTING ME FURTHER AND FASTER TO MY LEFT WHERE THERE WERE TWO SETS OF TREES AND BUSHES. AFTER THE INITIAL COLLISION I THEN FOUGHT MY WAY THROUGH TREES REALIZING I HAD NO BRAKES I SLAMMED DOWN THE BRAKES AND LANDED ON SOME TREE STUBS 150 FT AWAY FROM THE CRASH SITE. MY AIRBAGS NEVER DEPLOYED. *TR
Crash 1 injured
STRUCTURE:BODY Oct 10, 2014
I WAS DRIVING HOME AFTER DROPPING MY THREE CHILDREN OFF AT SCHOOL. THE ROAD THAT I LIVE ON IS WOODLAKE PKWY AND THE SPEED LIMIT IS FOURTY-FIVE MPH. A LADY IN A CAR PULLED OUT IN FRONT OF ME FROM A SUBDIVISION ON MY RIGHT, SHE WAS HEADED IN MY OPPOSITE DIRECTION. I HIT HER AS I ATTEMPTED TO SWERVE AND MISS HER ONLY PROJECTING ME FURTHER AND FASTER TO MY LEFT WHERE THERE WERE TWO SETS OF TREES AND BUSHES. AFTER THE INITIAL COLLISION I THEN FOUGHT MY WAY THROUGH TREES REALIZING I HAD NO BRAKES I SLAMMED DOWN THE BRAKES AND LANDED ON SOME TREE STUBS 150 FT AWAY FROM THE CRASH SITE. MY AIRBAGS NEVER DEPLOYED. *TR
Crash 1 injured
AIR BAGS Oct 10, 2014
I WAS DRIVING HOME AFTER DROPPING MY THREE CHILDREN OFF AT SCHOOL. THE ROAD THAT I LIVE ON IS WOODLAKE PKWY AND THE SPEED LIMIT IS FOURTY-FIVE MPH. A LADY IN A CAR PULLED OUT IN FRONT OF ME FROM A SUBDIVISION ON MY RIGHT, SHE WAS HEADED IN MY OPPOSITE DIRECTION. I HIT HER AS I ATTEMPTED TO SWERVE AND MISS HER ONLY PROJECTING ME FURTHER AND FASTER TO MY LEFT WHERE THERE WERE TWO SETS OF TREES AND BUSHES. AFTER THE INITIAL COLLISION I THEN FOUGHT MY WAY THROUGH TREES REALIZING I HAD NO BRAKES I SLAMMED DOWN THE BRAKES AND LANDED ON SOME TREE STUBS 150 FT AWAY FROM THE CRASH SITE. MY AIRBAGS NEVER DEPLOYED. *TR
Crash 1 injured
ENGINE Sep 18, 2014
TL* THE CONTACT OWNS A 2010 MAZDA 5. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE MADE A LOUD ABNORMAL NOISE. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
SEAT BELTS Sep 8, 2014
TL* THE CONTACT OWNS A 2010 MAZDA 5. THE CONTACT STATED THAT ALL OF THE SEAT BELTS IN THE VEHICLE MALFUNCTIONED. THE BELT BUCKLES FAILED TO PROPERLY UNLATCH. THE BELT HAD TO BE VIOLENTLY PULLED IN ORDER TO EJECT FROM THE BUCKLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
SEAT BELTS Jan 27, 2014
IN THE COLD WEATHER THE DRIVER'S SEAT BELT DOES NOT BUCKLE. IT FAILS TO "CLICK" INTO PLACE. OFTEN REQUIRES SEVERAL ATTEMPTS. ON 2 OCCASIONS THE BUCKLE WAS HELD IN PLACE AS-IF IT WAS SECURED ONLY TO SNAP OUT OF PLACE AFTER 5-10 MINUTES OF DRIVING. *TR
POWER TRAIN Dec 19, 2013
AT A FULL STOP WITH MY RIGHT FOOT ON THE BRAKE, THE CAR JUMPED (AS IF BEING HIT FROM BEHIND) AND THE ENGINE BEGAN REVVING AS IF I HAD MY FOOT PRESSING DOWN AS HARD AS POSSIBLE ON THE ACCELERATOR. I HAD TO PUT THE CAR INTO NEUTRAL AND TURN THE CAR OFF TO GET IT TO STOP. THIS HAS HAPPENED SEVERAL TIMES SINCE FEBRUARY AT RANDOM INTERVALS RANGING FROM 4 MONTHS TO 1 WEEK APART BETWEEN INCIDENTS AND IN ALL DIFFERENT TYPES OF WEATHER. MAZDA'S COMPUTER IS TELLING THEM THAT PRESSURE IS BEING APPLIED TO BOTH THE BRAKE AND THE ACCELERATOR AT THE SAME TIME, AND THEREFORE THEY SAY THEY CANNOT COME UP WITH ANY OTHER CAUSE THAN THAT I AM PUTTING MY FOOT ON THE ACCELERATOR AT THE SAME TIME AS THE BRAKE. THIS IS NOT THE CASE. I VIDEO-TAPED THE LAST OCCURRENCE. THE CAR GOT UP TO 7000 RPM AND THE SUDDEN FORCE OF THE CAR JUMPING INTO GEAR ACTUALLY CAUSED THE CAR TO SLIDE EVEN THOUGH I HAD BEEN AT A FULL STOP (THIS INSTANCE WAS IN ICY CONDITIONS). I VIDEO-TAPED THE FACT THAT MY FOOT WAS NOT ON THE ACCELERATOR, BUT BECAUSE MY PHONE DOES NOT HAVE A LIGHT ON IT, THIS WAS TOO DARK TO DISCERN WITH THE DARK INTERIOR OF MY CAR. MY HUSBAND HAS ALSO BEEN IN THE CAR WHEN THIS HAS HAPPENED AND HAS SEEN THAT MY FOOT IS NOT ON THE ACCELERATOR. THE LOCAL MAZDA DEALER ALSO RODE WITH ME TO ASCERTAIN THAT I AM NOT A TWO-FOOTED DRIVER. MAZDA IS THROWING THEIR HANDS UP IN THE AIR BECAUSE THEIR COMPUTER WILL NOT PRODUCE A CODE TO IDENTIFY THE PROBLEM, WILL NOT OFFER A RENTAL CAR, WILL NOT OFFER TO REPLACE THE CAR, AND WILL NOT KEEP THE CAR LONG ENOUGH TO REPRODUCE THE PROBLEM (WHICH THEY SAY IS THE ONLY WAY THEY CAN IDENTIFY IT AND FIX IT). I EVEN ASKED THEM TO KEEP THE CAR THE LAST TIME IT HAPPENED UNTIL THEY COULD REPRODUCE IT, AND INSTEAD THEY INSTALLED A BLACK BOX DEVICE WHICH BASICALLY ENDED UP TELLING THEM NOTHING EXCEPT THAT FORCE WAS BEING APPLIED TO THE ACCELERATOR. *TR
WHEELS Dec 23, 2012
TIRES MAKE NOISE AT 25+MPH. ALSO TRIED TO ROTATE THEM, BUT THE INSIDE THREAD WORN UNEVENLY (ALSO MENTIONED HERE BY OTHERS). THE TIRE SHOP SAID THAT SHOCKS NEED TO BE REPLACED, CALLED MAZDA, BUT THEY DON'T COVER SHOCKS/STRUTS UNDER POWER TRAIN PROTECTION. ALSO A MAJOR CLUNK AT FRONT SUSPENSION, MECHANICS CAN'T FIGURE OUT. *TR