2016 MAZDA CX-9

0 recalls — 140 complaints

No recalls found for this vehicle.

Complaint Statistics

140 total complaints 6 crashes 2 fires 8 injuries

Top Reported Components

ComponentComplaints
ENGINE63
ELECTRICAL SYSTEM14
SERVICE BRAKES11
POWER TRAIN9
FUEL/PROPULSION SYSTEM7
UNKNOWN OR OTHER6
STRUCTURE:BODY4
SEATS3
ENGINE AND ENGINE COOLING3
VEHICLE SPEED CONTROL3
ENGINE Dec 22, 2025
Incident date: Dec 22, 2025
I own a 2016 Mazda CX9 Touring FWD (180k miles). Today my car was diagnosed with cracked cylinder head, resulting in coolant and oil leak from the head gasket. While there is a class action settlement about it where Mazda accepted the manufacturing defect, they do not cover the engine repair/cylinde... Read more
ENGINE Nov 3, 2025
Incident date: Jun 30, 2025
In June of 2022 I started having a strong antifreeze/engine coolant smell inside the cab of my vehicle and also outside the vehicle. I had the car checked for a radiator leak, but there wasn’t one. I took my car into my local Mazda where they found that the engine coolant was leaking into the head... Read more
ENGINE Oct 25, 2025
Incident date: Oct 25, 2025
Cylinder head crack. Combustion gasses leaking into coolant causing overheat. Combustion gasses bleeding into oil causing excessive crankcase pressure.
ENGINE AND ENGINE COOLING Sep 16, 2025
Incident date: Oct 15, 2024
The contact owns a 2016 Mazda CX-9. The contact stated that while driving approximately 45-50 MPH, the vehicle suddenly lost motive power with white smoke coming from the front of the vehicle. The contact was able to get to the side of the road to inspect the vehicle and became aware that there was ... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Apr 23, 2025
Incident date: Jun 1, 2024
Smart City Break Malfunction warning light appears while driving. Simultaneously the tire pressure warning appears. Also, at the same time, the temperature reads -20 to -40 degrees. Yes, vehicle is available for inspection. Fearful that car could randomly break while driving putting myself and fami... Read more
ELECTRICAL SYSTEM Apr 23, 2025
Incident date: Jun 1, 2024
Smart City Break Malfunction warning light appears while driving. Simultaneously the tire pressure warning appears. Also, at the same time, the temperature reads -20 to -40 degrees. Yes, vehicle is available for inspection. Fearful that car could randomly break while driving putting myself and fami... Read more
ENGINE Dec 27, 2024
Incident date: Dec 19, 2024
Engine failure with crack in the engine after a loss of coolant fluid.
ENGINE Nov 21, 2024
Incident date: Sep 26, 2024
Head gasket leaking and caused major engine issue at 89,000 miles. Mazda has known of this issue, but refuses to recall it.
ENGINE Nov 13, 2024
Incident date: Sep 20, 2024
While my wife was driving her 2016 Mazda Cx-9 Grand Touring on the freeway, many of the dashboard indicator lights came on warning her the engine was over heating and to pull over immediately. While she was attempting to move over to the shoulder, smoke appeared from underneath the engine hood which... Read more
ENGINE Oct 29, 2024
Incident date: Oct 24, 2024
Sudden and dramatic loss of engine coolant. Received a warning that engine was overheating, and to shut off engine. Quickly obeyed the prompt and found that most of the engine coolant had been lost due to a catastrophic failure of either the head gasket or head itself.
ELECTRICAL SYSTEM Oct 24, 2024
Incident date: Oct 24, 2024
Vehicle failed to turn off the engine while in park and I was unable to lock vehicle while engine was still running. The ignition button failed to work.
ENGINE Oct 1, 2024
Incident date: Aug 28, 2024
Cylinder head coolant leak. No warning lights.
STEERING Sep 9, 2024
Incident date: Apr 16, 2024
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The entire electrical system is malfunctioning. All dashboard service lights (check engine, ABS, etc.) illuminate simultaneously, causing the vehicle to stutter and shut off while driving. The vehic... Read more
ENGINE Sep 9, 2024
Incident date: Apr 16, 2024
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The entire electrical system is malfunctioning. All dashboard service lights (check engine, ABS, etc.) illuminate simultaneously, causing the vehicle to stutter and shut off while driving. The vehic... Read more
ELECTRICAL SYSTEM Sep 9, 2024
Incident date: Apr 16, 2024
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The entire electrical system is malfunctioning. All dashboard service lights (check engine, ABS, etc.) illuminate simultaneously, causing the vehicle to stutter and shut off while driving. The vehic... Read more
ENGINE Aug 27, 2024
Incident date: Aug 2, 2024
August 2nd I noticed a smell of Coolant coming from my car. I looked under my car and noticed it leaking green coolant. I took it to Mazda where they had it for 7 days to then give me a $6,300 estimate with possible added expenses. They diagnosed it as a cracked cylinder head and needs a gasket as ... Read more
POWER TRAIN Aug 27, 2024
Incident date: Aug 2, 2024
August 2nd I noticed a smell of Coolant coming from my car. I looked under my car and noticed it leaking green coolant. I took it to Mazda where they had it for 7 days to then give me a $6,300 estimate with possible added expenses. They diagnosed it as a cracked cylinder head and needs a gasket as ... Read more
ENGINE Jul 18, 2024
Incident date: Jul 4, 2024
Coolant sprayed on top of engine
ENGINE Jul 10, 2024
Incident date: Jul 1, 2024
Our 2016 Mazda CX 9 began leaking coolant and we took it to a shop who diagnosed it as coming from the cylinder head, requiring a very expensive repair or new engine. Luckily our engine did not sieze up while driving, but it easily could have with our baby and toddler in the car. Upon searching the... Read more
ENGINE AND ENGINE COOLING Jun 25, 2024
Incident date: Jun 19, 2024
The contact owns a 2016 Mazda CX-9. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle started shuddering and overheating. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the failure was... Read more
ENGINE Jun 11, 2024
Incident date: Jun 3, 2024
Cracked cylinder head causing coolant to leak.
ENGINE Jun 4, 2024
Incident date: Apr 17, 2024
2016 Mazda CX-9 is leaking coolant from exhaust side of engine cylinder head. This issue has been confirmed by a Mazda dealership in North Charleston, South Carolina. The issue first appeared shortly after replacing the water pump (performed by the same dealership). The issue is known and documents... Read more
ENGINE AND ENGINE COOLING May 30, 2024
Incident date: Apr 15, 2024
The contact owns a 2016 Mazda CX-9. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights illuminated. The contact stated after the vehicle cooled off, the was able to be restarted. The contact checked under the vehicle and stated that the... Read more
ENGINE May 24, 2024
Incident date: May 24, 2024
Vehicle had a horrible coolant leak at the rear of the engine to find out the engine has a weak cylinder head and is known to break and leak coolant. The vehicle will need a new cylinder head or engine replacement.
ENGINE May 21, 2024
Incident date: Apr 25, 2024
A month ago, I experienced a coolant leak at the back of the engine compartment. Upon researching I found that the head was prone to crack at the turbo and produce the leak. I took to my dealer, and they confirmed that it was in fact a cracked head causing the coolant leak. They also confirmed it ... Read more
ENGINE May 14, 2024
Incident date: Feb 2, 2024
Engine head cracked. Known problem with a tsb issued
ENGINE May 6, 2024
Incident date: May 6, 2024
My car has a cracking cylinder head and is leaking coolant.
ENGINE Apr 28, 2024
Incident date: Sep 30, 2022
2016 Mazda CX-9 2.5L Turbo Touring with 93,197 miles. In September of 2022, I noticed a sweet smell coming from the engine bay after coming home from work. I took my car to my mechanic on 9/30/2022 for an oil change and asked if they could figure out the "sweet smell" coming from the engine bay. W... Read more
SEATS Apr 12, 2024
Incident date: Mar 23, 2024
My seat warmer caught fire and burnt a hole through the seat.
Fire
ELECTRICAL SYSTEM Apr 12, 2024
Incident date: Mar 23, 2024
My seat warmer caught fire and burnt a hole through the seat.
Fire
ENGINE Apr 11, 2024
Incident date: Apr 8, 2024
We noticed anti-freeze leaking from our car a couple of days ago and immediately brought the car to our local mechanic. The mechanic determined that one of the cylinder heads in the engine was cracked and was leaking anti-freeze. He said the car was unsafe to drive. He also told us that a TSB had be... Read more
SUSPENSION Mar 18, 2024
Incident date: Mar 15, 2024
I started smelling coolant after exiting the vehicle from a drive. Coolant level was very low. Adding coolant did not last long. I could not see where the leak was. The dealership evaluated and determined I had a cracked cylinder head and the car is leaking coolant near the rear of the engine. This ... Read more
POWER TRAIN Mar 18, 2024
Incident date: Mar 15, 2024
I started smelling coolant after exiting the vehicle from a drive. Coolant level was very low. Adding coolant did not last long. I could not see where the leak was. The dealership evaluated and determined I had a cracked cylinder head and the car is leaking coolant near the rear of the engine. This ... Read more
FUEL/PROPULSION SYSTEM Mar 4, 2024
Incident date: Mar 1, 2024
Vehicle “surges” at idle. 300-500 RPMS at a time. Sometimes the brakes hold and sometimes not. Have nearly been in 3 collisions the last 2 days because of this issue. The ECM codes indicate throttle body or TPS issue, both of which have been unfounded. Vehicle has 63,000 miles. Researching this ... Read more
VEHICLE SPEED CONTROL Mar 4, 2024
Incident date: Mar 1, 2024
Vehicle “surges” at idle. 300-500 RPMS at a time. Sometimes the brakes hold and sometimes not. Have nearly been in 3 collisions the last 2 days because of this issue. The ECM codes indicate throttle body or TPS issue, both of which have been unfounded. Vehicle has 63,000 miles. Researching this ... Read more
ENGINE Mar 4, 2024
Incident date: Mar 1, 2024
Vehicle “surges” at idle. 300-500 RPMS at a time. Sometimes the brakes hold and sometimes not. Have nearly been in 3 collisions the last 2 days because of this issue. The ECM codes indicate throttle body or TPS issue, both of which have been unfounded. Vehicle has 63,000 miles. Researching this ... Read more
ENGINE Feb 6, 2024
Incident date: May 15, 2023
Cylinder head had a crack in it and had to be replaced.
ENGINE Jan 12, 2024
Incident date: Dec 7, 2023
The car started to overheat so we added coolant and then the car started to stall had our mechanic look at it and he said the head gasket needs to be replaced. How is this not a recall
ENGINE Jan 9, 2024
Incident date: Sep 8, 2023
The intercooler failed or failed cylinder head causing coolant leaking into the exhaust side and cause the engine to over heat.
ENGINE Dec 15, 2023
Incident date: Oct 7, 2023
Engine is leaking coolant. Took the car to Horne Mazda of Avondale dealership for inspection, was told coolant is leaking from cylinder head. Was told the engine overheated and both cylinder head and cylinder block warped and will need to replace the engine. I feel my safety and others were at ris... Read more
SERVICE BRAKES Dec 11, 2023
Incident date: Nov 21, 2023
The vehicle has tire pressure monitoring system malfunction warnings and parking brake malfunction warnings even after taking to dealership to be fixed. Was told it’s a known problem by Mazda, should be recalled, but there were not any current recalls for the issue.
WHEELS Dec 11, 2023
Incident date: Nov 21, 2023
The vehicle has tire pressure monitoring system malfunction warnings and parking brake malfunction warnings even after taking to dealership to be fixed. Was told it’s a known problem by Mazda, should be recalled, but there were not any current recalls for the issue.
ENGINE Dec 6, 2023
Incident date: Nov 7, 2023
While driving, engine suddenly overheated due to coolant leak from cracked cylinder head. This was a known issue per the TSB 01-002/23. See attached. Vehicle only has 55k miles and has been maintained, only requiring oil change, topping off of fluids, and filter changes. Dealership has determined th... Read more
ENGINE Nov 2, 2023
Incident date: Nov 1, 2023
Car started running rough and losing power intermittently. After arriving home and parking the car, a puddle of coolant started at the rear of the engine. Online research indicates this is a known issue for the 2016 CX-9. Head gasket failure causes coolant leak from back side of engine at the hea... Read more
ENGINE Oct 27, 2023
Incident date: Oct 20, 2023
I have taken the Mazda CX9 since I bought it new to service at Mazda every 6 months or 5,000miles as suggested. Two years a new engine was required due to overheating and coolant problem which the service man noticed 5 months prior during service appointment but didn’t suggest doing anything. Now... Read more
ENGINE Oct 10, 2023
Incident date: Aug 31, 2023
Coolant leak. Needs new motor to fix issue.
ENGINE Oct 8, 2023
Incident date: Oct 6, 2023
The car has 75K miles on it and has always been maintained by either Mazda or independent garages. Engine overheating, took car to Mazda specialist and found the engine cylinder head is cracked. This is a known issue with this type of Mazda engine and Mazda has published a TSB which I attach. Car is... Read more
ELECTRICAL SYSTEM Sep 19, 2023
Incident date: Sep 19, 2023
As I am accelerating to merge onto the highway from an on-ramp, while the gas pedal is depressed, I will get a series of sensor alerts simultaneously (city brake malfunction, park assist malfunction, lane assist malfunction, etc.) and my gas pedal becomes non-functional at 60-70mph. It is terrifyin... Read more
VEHICLE SPEED CONTROL Sep 19, 2023
Incident date: Sep 19, 2023
As I am accelerating to merge onto the highway from an on-ramp, while the gas pedal is depressed, I will get a series of sensor alerts simultaneously (city brake malfunction, park assist malfunction, lane assist malfunction, etc.) and my gas pedal becomes non-functional at 60-70mph. It is terrifyin... Read more
ENGINE Sep 15, 2023
Incident date: Aug 23, 2023
I just had my engine replaced due to a cracked cylinder head that allowed coolant to leak into cylinder #3 & #2.

Showing 50 of 140 complaints.

NHTSA Safety Investigations — MAZDA CX-9

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE19006 Opened: May 2, 2019 — Closed: Jan 15, 2021
PE — Closed — Model Year: 2013
Inadvertent Curtain Air Bag Deployment
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE19-006) on May 2, 2019 to investigate two Vehicle Owner Questionnaires (VOQs) and Early Warning Reporting data related to allegations of inadvertent deployment (IAD) of side curtain airbags in Model Year (MY) 2010 throug... Read more
PE15022 Opened: Jun 9, 2015 — Closed: Aug 20, 2015
PE — Closed — Model Year: 2009
Lower ball joint separation
In an July 7,2015 letter to NHTSA, Mazda identified a safety defect that could result in lower ball joint separation in approximately 193,484 model year (MY) 2007 through 2014 Mazda CX-9 vehicles (NHTSA Recall No. 15V-451,Mazda 8515G).Mazda indicated that damage to the ball joint boot may allow wate... Read more
PE14005 Opened: Feb 10, 2014 — Closed: Jun 26, 2014
PE — Closed — Model Year: 2011
Brake Booster Failure
In March 2014, Mazda Motor Corporation (Mazda) initiated Special Service Program SSP93 to extend the warranty coverage for a specific brake booster fault condition on model year (MY) 2007-2013 Mazda CX-9 vehicles.According to Mazda's dealer communication for SSP93, the subject vehicles may exhibit a... Read more
PE11026 Opened: Aug 9, 2011 — Closed: Apr 9, 2012
PE — Closed — Model Year: 2008
Brake master cylinder leak
The Office of Defects Investigation (ODI) opened PE11-026 to investigate possible brake performance loss due to brake fluid leaking from the master cylinder into the brake booster in model year (MY) 2008 Mazda CX-9 vehicles.In response to ODI's information request letter, Mazda identified a problem ... Read more

MAZDA CX-9 — All Years Overview

Complete safety history for the MAZDA CX-9 across all model years (2007–2021).

59 Total Recalls
1,796 Total Complaints
4 Investigations
88 Reported Crashes
15 Reported Fires
0 Reported Deaths

MAZDA CX-9 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2023 0 15 View
2022 0 13 View
2021 2 41 View
2020 2 23 View
2019 3 69 View
2018 3 162 View
2017 0 76 View
2016 (current) 0 140
2015 2 45 View
2014 4 73 View
2013 5 79 View
2012 5 263 View
2011 5 207 View
2010 7 193 View
2009 8 65 View
2008 7 234 View
2007 6 98 View

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MAZDA3 64 3,983 View
626 54 3,892 View
MPV 44 1,157 View
RX-8 42 1,003 View
PROTEGE 38 1,380 View