2008 MAZDA CX-9

6 recalls, 234 complaints - 340 TSBs

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant deg... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800... Read more

69,879 vehicles affected

Manufacturer: Mazda North American Operations

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Sa... Read more

Consequence

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy

Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-8... Read more

79,402 vehicles affected

Manufacturer: Mazda North American Operations

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the... Read more

Consequence

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy

Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-8... Read more

205,377 vehicles affected

Manufacturer: Mazda North American Operations

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Defect Description

Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

Consequence

Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.

Remedy

Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, ... Read more

193,484 vehicles affected

Manufacturer: Mazda North American Operations

EQUIPMENT

Defect Description

THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED AB... Read more

Consequence

THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy

THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.

2,323 vehicles affected

Manufacturer: THULE, INC.

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

Defect Description

MAZDA IS RECALLING 30,600 MY 2007-2009 CX9 VEHICLES EQUIPPED WITH POWER ADJUSTABLE SEAT WITH POSITION MEMORY FUNCTION. THE SEAT HARNESS ROUTED UNDERNEATH THE SEAT CUSHION MAY INTERFERE WITH THE FRONT COVER BRACKET WHICH IS ATTACHED ON THE FRONT SIDE OF THE SEAT CUSHION. DUE TO THIS THE COVERING OF... Read more

Consequence

DRIVERS WILL EXPERIENCE CERTAIN FUNCTIONS THAT ARE UNCONTROLLABLE WHICH WILL CAUSE SERIOUS DIFFICULTIES IN DRIVING INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL INSPECT THE SEAT HARNESS AND FASTEN THE SEAT FRAME WITH A CABLE TIE. THE HARNESS COVERING WILL BE REPAIR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 16, 2009. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.

30,600 vehicles affected

Manufacturer: MAZDA MOTOR CORP

Complaint Statistics

234 total complaints 14 crashes 5 injuries

Top Reported Components

Component	Complaints
SUSPENSION	53
AIR BAGS	27
POWER TRAIN	25
SERVICE BRAKES	23
STEERING	18
WHEELS	15
ELECTRICAL SYSTEM	13
UNKNOWN OR OTHER	11
ENGINE	8
SERVICE BRAKES, HYDRAULIC	7

Incident date: Jun 10, 2024

The contact owns a 2018 Ford Escape. The contact stated while attempting to start the vehicle, the vehicle hesitated while starting. In addition, the contact stated the vehicle would occasionally remain idling. The check engine warning light was illuminated. The contact stated that the exhaust pipes... Read more

Incident date: Oct 10, 2023

Power steering reduces and the temperature gage wont work and the fan is extremely loud so it decreases the steering and increases the fan so it can cool down the engine. Others have submitted a recall form for this same problem

Incident date: Oct 10, 2023

The vehicle will not accelerate over 30mph. I was entering the interstate on ramp and am not able to accelerate to the speed limit. The cars approaching had to slow down significantly to avoid a rear end collision. This happens every time whether I am at a stop light on a normal roadway or entering ... Read more

Incident date: Oct 10, 2023

This is the second complaint filed for the same issue. Tracking number 11441949. I understand there is an investigation open for this issue. PE 22-012. Opened 11/28/22. My truck was repaired under warranty December of 2021 It has failed again in September of 2023. after less than 2 years and 20,0... Read more

Incident date: Oct 1, 2022

In 2017 had my front control arms replaced after the driver side CV arm came off of the axle due to a recall. 5 years later (about 30k miles) the same exact situation happened now with the passenger side making a left turn. Thankfully both times I didn’t cause an accident but came close due to t... Read more

Incident date: Jul 25, 2022

The contact owns a 2008 Mazda CX-9. The contact stated while driving approximately 30 MPH, he noticed that the brakes felt loose and the braking distance had become extended while attempting to stop the vehicle. The contact stated that he heard a hissing sound while depressing the brake pedal. The c... Read more

Incident date: Jan 3, 2022

To whom it concern. Leaking water in my passenger seat, at the beginning we though that was the blower motor, we change it, but then got wet again and it went bad again, but I found out that was a malfunction factory the problem with the air conditioning compressor. I took my car to 3 different sho... Read more

Incident date: Jan 3, 2022

Incident date: Feb 27, 2021

SOMETIMES THE BLIND SIGNAL WORKS SOMETIMES IT DOESN'T SOMETIMES IT BLINKS ON THE SCREEN AND WHEN SWITCHING LANES, BRAKES KEEPS GOING OUT BALL JOINT KEEPS POPPING HARD SHIFT OR KNOCK IN REVERSE AND WHEN PLACED IN PARK HAD REPAIR DONE SEVERAL TIMES. DVD WIRES KEEPS GOING OUT/SHORTAGE M. SOMETIMES SEAT... Read more

Incident date: Mar 11, 2021

KNOCK OR HARD SHIFT IN PARK AS WELL AS IN REVERSE KEEPS BURNING OIL HAD EVERYTHING FLUSHED REPLACED ALL FLUIDS VALVE COVER GASKETS SPARK PLUGS ETC

Incident date: Mar 11, 2021

KNOCK OR HARD SHIFT IN PARK AS WELL AS IN REVERSE KEEPS BURNING OIL HAD EVERYTHING FLUSHED REPLACED ALL FLUIDS VALVE COVER GASKETS SPARK PLUGS ETC

Incident date: Mar 11, 2021

KNOCK OR HARD SHIFT IN PARK AS WELL AS IN REVERSE KEEPS BURNING OIL HAD EVERYTHING FLUSHED REPLACED ALL FLUIDS VALVE COVER GASKETS SPARK PLUGS ETC

Incident date: Feb 27, 2021

Incident date: Dec 27, 2018

TL* THE CONTACT OWNED A 2008 MAZDA CX-9. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE CONTACT SAW A RACCOON AND VEERED OFF THE ROAD CAUSING THE CONTACT TO HIT A TREE. THE AIR BAGS DEPLOYED WITH EXTREME FORCE CAUSING THE CONTACT TO HAVE A MIGRAINE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED ... Read more

Crash 1 injured

Incident date: Mar 3, 2021

MY CONTROL ARMS BEARINGS AND JOINTS ARE RUSTED AND THE DEALERSHIP SAYS THEY AREN'T COVERED THEY WERE FIXED 5 YEARS AGO AND THEY ARE DEFINITELY SEPARATED AND HAZARDOUS

Incident date: Mar 3, 2021

MY CONTROL ARMS BEARINGS AND JOINTS ARE RUSTED AND THE DEALERSHIP SAYS THEY AREN'T COVERED THEY WERE FIXED 5 YEARS AGO AND THEY ARE DEFINITELY SEPARATED AND HAZARDOUS

Incident date: Mar 11, 2021

LOST CONTROL BRAKES FAILING AND STEERING AND WHEEL LC ABOUT TO FALL OFF DEALERSHIPS SAYING RECALL WAS COMPLETED BUT IT'S DEFINITELY NOT

Crash

Incident date: Mar 3, 2021

MY CONTROL ARMS BEARINGS AND JOINTS ARE RUSTED AND THE DEALERSHIP SAYS THEY AREN'T COVERED THEY WERE FIXED 5 YEARS AGO AND THEY ARE DEFINITELY SEPARATED AND HAZARDOUS

Incident date: Mar 11, 2021

LOST CONTROL BRAKES FAILING AND STEERING AND WHEEL LC ABOUT TO FALL OFF DEALERSHIPS SAYING RECALL WAS COMPLETED BUT IT'S DEFINITELY NOT

Crash

Incident date: Mar 11, 2021

LOST CONTROL BRAKES FAILING AND STEERING AND WHEEL LC ABOUT TO FALL OFF DEALERSHIPS SAYING RECALL WAS COMPLETED BUT IT'S DEFINITELY NOT

Crash

Incident date: Sep 17, 2020

KNOWN ISSUE OF TRANSFER CASE MECHANICAL FAILURE IN ALL CX-9 MODELS FROM 2007-2015. TRANSFER CASE IS TOO CLOSE TO EXHAUST CAUSING THE OIL TO DRY UP. TRANSFER CASE EXPLODES CAUSING THE VEHICLE TO LOCK UP WHILE DRIVING. KNOWN ISSUE THAT HAS CAUSE MANY ACCIDENTS.

Incident date: Sep 11, 2020

I WAS DRIVING AND ALL OF A SUDDEN I LOST THE PRESSURE ON MY BRAKE AND MY CAR WONT STOP. I HAD TO DEPRESSED THE BRAKE SO HARD. THEN I STARTED HEARING A HISSING NOISE WHILE STEPPING ON THE BRAKE.

Incident date: Aug 5, 2020

I NOTICED IN THE LAST ALMOST YEAR A STRANGE VIBRATION IN THE SUV WHEN I TURN, AS TIME WENT ON IT GOT LOUDER. I HAD COUPLE OTHER PARTS REPLACED THROUGHOUT THIS TIME THINKING THAT WAS THE ISSUE. I THAN FIND OUT RECENTLY IT WAS THE READ REPELLER SHAFT AND ANOTHER PART WHICH CONNECTS TO THE ENGINE ALSO ... Read more

Incident date: Jun 19, 2020

WHEN DRIVING VEHICLE A SEVERE SHUDDERING VIBRATION AND LOUD NOISE EMANATED FROM FRONT END OF VEHICLE, AS IF FRONT AXEL WAS GOING TO FALL OFF. HAPPENED THREE TIMES SO FAR. ONCE TO MY WIFE, ONCE TO ME, AND ONCE TO THE MECHANIC. VERY FRIGHTENING EACH TIME, CAUSING DRIVERS TO PULL OVER AND TURN OFF VE... Read more

Incident date: Dec 15, 2019

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 17V457000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, THE BATTERY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED. TH... Read more

Incident date: Dec 15, 2019

Incident date: Dec 31, 2019

WHEN I BROUGHT THE CAR WITHIN 30 DAYS THE AXLE BROKE THEY FIXED IT BUT I HAVEN'T HAD THE CAR FOR 4 MONTHS AND NOW THE TRANSFER CASE IS CRACKED THEY WANT ME TO PAY 800 DOLLARS TO FIX IT BUT I DID NOTHING WRONG HE HASN'T FIXED MY KEY AFTER HE SAID HE WILL HE STATED AFTER THE AXLE WAS FIXED THAT HE NEE... Read more

Incident date: Nov 25, 2019

MAZDA CX-9 PROBLEM 130,000 MILES-ON NOVEMBER 25TH, AS I WAS DROPPING MY CHILDREN TO THEIR SCHOOLS, THE DEFROST SUDDENLY STOPS WORKING. I TRY TO TURN THE FAN/HEATER ALL THE WAY, BUT TO NO AVAIL. I HAD TO USE A TOWEL TO WIPE THE WINDSHIELD. AS I PULLED INTO A CURVED SIDE, THE ENGINE TURNS OFF, I TURNE... Read more

Incident date: Nov 25, 2019

Incident date: May 5, 2019

WHEN ACCELERATING AFTER DRIVING FOR A FEW MINUTES MAYBE 10-15 AFTER THE VEHICLE HAS HAD TIME TO WARM UP, AS I AM APPLYING PRESSURE TO THE GAS PEDAL AND IT IS SHIFTING INTO GEARS (USUALLY INTO GEARS 3,4, & 5) THE VEHICLE IS SHOWING THAT IT IS INTO THE NEXT GEAR BUT YOU FEEL IT SHIFT AFTER THE FACT SO... Read more

Incident date: May 5, 2019

Incident date: Aug 16, 2019

ONE DAY, MY KEYLESS DON STOPPED WORKING. THE NEXT DAY THE DOOR KEPT LOCKING WHILE I WAS DRIVING ALMOST EVERY TIME I TURNED THE STEERING WHEEL. THEN THE DRIVERS DOOR WOULDN'T UNLOCK, WHEN I MANUALLY UNLOCKED THE DOOR IT WAS HARD TO DO. I LUCKILY HAD THE WINDOWS ROLLED DOWN, GOT OUT THE VEHICLE AND AS... Read more

Incident date: Aug 16, 2019

Incident date: Jul 12, 2019

CAR MAKE WEIRD VIBRATION NOISE IN THE BACK END . WENT TO DIFFERENT MECHANICS AND IT'S A TRANSFER CASE AND DRIVESHAFT ISSUE. . LOOKS THE PROBLEM IS IN DESIGN. MAZDA RECALLED THE TRANSFER CASE FROM 2010 MODEL AND LATER BUT NOT BEFORE. SINCE THE SAME PART IS USED IN EARLIER MODELS REQUESTING RECALL ON ... Read more

Incident date: Jul 7, 2019

O WAS OPERATING THE VEHICLE AND THE BRAKES BECAME SPONGY AND FAILED TO STOP THE VEHICLE UNLESS I INCREASED THE EFFORT TO DEPRESS THE BRAKE PEDAL DOWN. FOOT HAS SLIPPED ON OCCASION CAUSING MY ANKLE TO BE STRUCK ON THE PEDAL. I NOW DOWN SHIFT GEARS TO SLOW THE VEHICLE TO ASSIST IN STOPPING WHILE KEEPI... Read more

1 injured

Incident date: Jun 22, 2019

TAKATA RECALL - I'M ADVISED THAT AIR BAGS HAD TO CHANGE BECAUSE ARE DEFECTS, ALL.

Incident date: May 19, 2019

TIRE SENSOR FAILURE HAS TWICE NOW CAUSED BLOW OUT OF TIRES WHILE DRIVING, LUCKILY NO INJURY SINCE GOING AT LOW SPEED IN NEIGHBORHOOD. ALSO KEEP HAVING ISSUES WITH LOOSING TIRE PRESSURE. NOW I SEE THIS IS A KNOWN PROBLEM WITH THIS VEHICLE MAKE MODEL AND YEAR

Incident date: Aug 13, 2016

WE BOUGHT OUR CAR ON A DEALER IN MESA, IT WAS STATIONARY. AFTER WE BOUGHT IT WE NOTICED LOCKS MOVING ON THEIR OWN WINDOWS ROLLING DOWN SO DID THE MOON ROOF. WHEN WE TURN OFF THE ENGINE THE A/C TURNS ON EVEN THOUGH THE CAR IS TURNED OFF. THE CAR LOCKS ITSELF LEAVING US OUTSIDE. WE HAD PROBLEMS WITH T... Read more

Incident date: Aug 13, 2016

Incident date: May 10, 2019

THE AIRBAGS WARNING LIGHT JUST CAME ON A COUPLE DAYS FOR MY CAR AND I TOOK IT THE MAZDA DEALER TO DIAGNOSE AND THEY SAID THE PASSENGER AIRBAGS AND THE SAS MODULE NEED TO BE REPLACED BUT WARRANTY SAFETY IS ONLY UP TO 60000 MILES. MY CAR HAS 76998 MILES. BUT THIS IS A SAFETY ISSUE AND MAZDA HAS LOTS ... Read more

Incident date: May 10, 2019

Incident date: May 4, 2019

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. WHILE EXITING THE HIGHWAY AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT SWERVED TO THE RIGHT AND STRUCK A CURB, WHICH SLOWED THE VEHICLE DOWN. THE CONTACT QUICKLY SHIFTED INTO PARK. IN ADDITION, EACH TIME THE BRAKE PEDAL WAS DEPRESSED... Read more

Incident date: Mar 4, 2019

》TAKARA RECALL ----- NHTSA CAMPAIGN NUMBER: 15V451000《 MY CAR STARTED WITH A SCRATCHING OR GRINDING NOISE THAT I THOUGHT WAS THE BRAKES BUT I JUST RECENTLY CHANGED SO I KEPT DRIVING. WHEN IT WOULD RAIN IT WOULD MAKE NOISES I CANT REMEMBER WHAT EXACTLY IT WAS I THINK IT WAS LIKE POPPIN... Read more

Incident date: Feb 1, 2019

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SMELLED FUMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF ... Read more

Incident date: Mar 12, 2019

I WAS ABOUT TO LEAVE FROM MY RESIDENTIAL PARKING LOT. I WENT TO CHECK MY WHEELCHAIR WAS SECURE. I OPENED THE LIFTGATE. AFTER SECURING THE WHEELCHAIR I PRESSED THE ELECTRONIC BUTTON TO CLOSE THE LIFTGATE. I HEARD 3 BEEPS, BUT THE DOOR/LIFTGATE WOULD NOT CLOSE.I TURNED THE CAR OFF AND ON, I GOT OUT... Read more

Showing 50 of 234 complaints.

Technical Service Bulletins, 2008 MAZDA CX-9

340 manufacturer communications from 227 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	61
110000 ELECTRICAL SYSTEM	35
060000 ENGINE AND ENGINE COOLING	21
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	19
356000 EQUIPMENT ADAPTIVE/MOBILITY	13
160000 STRUCTURE	11
140000 AIR BAGS	11
060000 ENGINE (PWS)	9

200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

190000 TIRES

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

010000 STEERING

020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

356000 EQUIPMENT ADAPTIVE/MOBILITY

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Speedometer replacement procedure

110000 ELECTRICAL SYSTEM

Speedometer replacement procedure

020000 SUSPENSION

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

110000 ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st

020000 SUSPENSION

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

010000 STEERING

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

110000 ELECTRICAL SYSTEM

Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.

350000 EQUIPMENT

Remote Start Causes HVAC1 or IGN1 Fuse to Blow - Install Load Reduction Relay Service Harness: TSB 01-046/08 - 2007-2008 CX-7, 2007-2008 CX-9 - REMOTE START CAUSES HVAC1 OR IGN1 FUSE TO BLOW - INSTALL LOAD REDUCTION RELAY SERVICE HARNESS i

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE)

090000 FUEL SYSTEM, OTHER

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

070000 FUEL SYSTEM, GASOLINE

061540 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w

350000 EQUIPMENT

Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section onc

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti

350000 EQUIPMENT

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

140000 AIR BAGS

Subject: ** UPDATE** - Takata Inflator Special Service Program (Extended Warranty) Special Service Program SSPB3: In December 2017 Special Service Program SSPB3 - Takata Inflator Extended Warranty was announced. The extended warranty was a

350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t

350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

110000 ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

200000 WHEELS

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

010000 STEERING

356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH??A? hands-free and/or text messaging customer concerns, Mazda created a spe

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. R

200000 WHEELS

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer??A?A?s responsibility

110000 ELECTRICAL SYSTEM

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

020000 SUSPENSION

030000 SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

350000 EQUIPMENT

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

356000 EQUIPMENT ADAPTIVE/MOBILITY

060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a permanent solution. Perform Interim Repair Procedure. This service a

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.

350000 EQUIPMENT

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

350000 EQUIPMENT

Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

110000 ELECTRICAL SYSTEM

Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a solution. Do not perform any vehicle repairs at this time. This serv

Showing 100 of 340 bulletins.

NHTSA Safety Investigations, MAZDA CX-9

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2010

Inadvertent Curtain Air Bag Deployment

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE19-006) on May 2, 2019 to investigate two Vehicle Owner Questionnaires (VOQs) and Early Warning Reporting data related to allegations of inadvertent deployment (IAD) of side curtain airbags in Model Year (MY) 2010 throug... h 2013 Mazda CX-9 vehicles. ODI sent an Information Request (IR) to Mazda North America Operations, LLC. to gather information about the alleged defect in the subject vehicles. In the 20 months since opening the PE, ODI has received three additional VOQs. To date, there have been a total of 11 IAD incidents within the identified population of 104,360 vehicles. Of the 11 incidents, no serious injuries were reported. The last known incident occurred in December 2020.Mazda's response to ODI's IR letter identified the root cause as a manufacturing issue of the Bosch SMG076 Roll Rate Sensor within the Restraint Control Module (RCM). During the manufacturing calibration process, small particles may be generated that could affect roll sensor capacitance, which could lead to a loss of curtain airbag protection or an erroneous deployment command. On November 19, 2012, a revised Roll Rate Sensor calibration process was launched, establishing a clean point for the issue. In its responses to ODI, Mazda has assessed the condition as a low risk to motor vehicle safety, with low incident frequency not warranting action. Any RCM data indicating a malfunctioning Roll Rate Sensor will result in the illumination of the airbag warning light. In the event of an erroneous curtain airbag deployment, there is no contact with properly seated occupants. Additionally, the condition is not affected by deterioration or wear, and known incidents established a random pattern of occurrence.During the investigation, ODI examined the injury risk to vehicle occupants from curtain airbag deployments. It was determined that the subject vehicles do not pose a substantial risk to out of position occupants, as testing data falls within Technical Working Group (TWG) reference values. Modeling simulation based on data provided by Mazda for properly seated occupants during static and dynamic airbag deployments indicated sufficient head clearance and no risk of brain injury. ODI analysis reveals that inadvertent deployment incident rates of curtain airbags in the subject vehicles are low through approximately ten years in service. Incident frequency does not meet values warranting recall action, but rather align closely with baseline frequency of general inadvertent deployments which are known to occur in rare driving conditions. Additionally, warranty analysis of RCM failures resulting in a loss of curtain airbag protection revealed low claim rates.Based on the analysis conducted, this investigation has been closed. The closing of this investigation does not foreclose the Agency from taking further action, if warranted, or the potential for a future finding that a safety-related defect exists, based upon additional information the Agency may receive.The five ODI complaints cited above can be reviewed at NHTSA.gov under the following identification numbers: 10905492, 11165925, 11270089, 11310044, 11385219.Read more

PE, Closed , Model Year: 2007

Lower ball joint separation

In an July 7,2015 letter to NHTSA, Mazda identified a safety defect that could result in lower ball joint separation in approximately 193,484 model year (MY) 2007 through 2014 Mazda CX-9 vehicles (NHTSA Recall No. 15V-451,Mazda 8515G).Mazda indicated that damage to the ball joint boot may allow wate... Read more

PE, Closed , Model Year: 2010

Brake Booster Failure

In March 2014, Mazda Motor Corporation (Mazda) initiated Special Service Program SSP93 to extend the warranty coverage for a specific brake booster fault condition on model year (MY) 2007-2013 Mazda CX-9 vehicles.According to Mazda's dealer communication for SSP93, the subject vehicles may exhibit a... condition were the brake pedal is harder than usual to depress. Complainants report hearing air leakage (hissing) from the driver-side foot area during braking.The Mazda program extends the warranty coverage for repairing this condition to unlimited time and mileage for repairs performed between March 31, 2014 and March 31, 2015 and to 7 years or 90,000 miles for repairs performed after March 31, 2015.In its response to the Office of Defects Investigation's (ODI) information request letter for PE14-005, Mazda identified a problem with booster diaphragms developing tears near the outer seal/circumference that can result in noise and degraded booster performance as the tears grow in length (Figures 1-3).The tears allow leakage from the ambient to the vacuum sides of the diaphragm that reduces the differential pressure across the diaphragm and produces a hissing noise after the tears have reached 10-12 mm in length.The problem was caused by wear of the mold used for the diaphragm forming process, which resulted in increased thickness and stress in the bending area of the diaphragm.Continuous operation in environments with high ambient temperatures accelerates the hardening of the diaphragm material, further increasing the stress in the bending area and contributing to tear initiation and propagation rate.Analysis of failure data indicates that the tool wear condition affected vehicles produced after June 2010 and operated in hot states (Figures 4-6).In February 2013 the supplier introduced a new mold and changes to the diaphragm thickness monitoring process to correct the condition in production vehicles.Analysis of complaint and supplier test data indicates that the diaphragm tear condition is a progressive failure that develops slowly over time.Smaller tears have little effect on system performance.As the tear continues to grow, the effects become more evident.The hard pedal and increased effort are experienced during initial pedal application, but are diminished as the pedal is pressed further by the driver and the tear is partially sealed by the outer wall of the booster.This change from a hard to a soft pedal feel is described by some drivers as a spongy pedal.For tear lengths that were observed in warranty return parts, testing demonstrated that most booster performance can be recovered with increasing pedal apply speed and apply force.None of the tears measured in return parts grew large enough to cause a complete loss of brake booster function. The booster diaphragm tear condition results in partial reduction in booster function that progresses gradually over time with audible and pedal feel symptoms available to the driver.The condition does not result in a sudden loss of power braking assist.The effects are evident during initial pedal apply and are reduced by increased pedal apply force and rate.ODI has not identified any accidents associated with the booster diaphragm tear condition in the subject vehicles.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect and take further action in the future if warranted.VOQs (24) associated with this investigation:10482005, 10486941, 1048793Read more

PE, Closed , Model Year: 2008

Brake master cylinder leak

The Office of Defects Investigation (ODI) opened PE11-026 to investigate possible brake performance loss due to brake fluid leaking from the master cylinder into the brake booster in model year (MY) 2008 Mazda CX-9 vehicles.In response to ODI's information request letter, Mazda identified a problem ... Read more

MAZDA CX-9 - All Years Overview

Complete safety history for the MAZDA CX-9 across all model years (2007, 2021).

47 Total Recalls

1,817 Total Complaints

4 Investigations

88 Reported Crashes

19 Reported Fires

3 Reported Deaths

MAZDA CX-9 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2023	0	17	View
2022	0	13	View
2021	1	43	View
2020	1	26	View
2019	2	72	View
2018	2	165	View
2017	0	78	View
2016	0	141	View
2015	2	45	View
2014	3	73	View
2013	4	80	View
2012	4	263	View
2011	4	209	View
2010	6	194	View
2009	7	66	View
2008 (current)	6	234
2007	5	98	View

Other MAZDA Models

Model	Recalls	Complaints
MAZDA6	98	2,911	View
TRIBUTE	65	2,831	View
B-SERIES TRUCK	65	888	View
MAZDA3	64	3,983	View
626	54	3,892	View
MPV	44	1,157	View
RX-8	42	1,003	View
PROTEGE	38	1,380	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2008 MAZDA CX-9

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2008 MAZDA CX-9

Most Affected Components

NHTSA Safety Investigations, MAZDA CX-9

MAZDA CX-9 - All Years Overview

MAZDA CX-9 - Year by Year

Other MAZDA Models