2007 MAZDA CX-9

5 recalls, 98 complaints - 346 TSBs

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant deg... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800... Read more

69,879 vehicles affected

Manufacturer: Mazda North American Operations

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Sa... Read more

Consequence

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy

Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-8... Read more

79,402 vehicles affected

Manufacturer: Mazda North American Operations

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the... Read more

Consequence

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy

Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-8... Read more

205,377 vehicles affected

Manufacturer: Mazda North American Operations

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Defect Description

Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

Consequence

Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.

Remedy

Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, ... Read more

193,484 vehicles affected

Manufacturer: Mazda North American Operations

EQUIPMENT

Defect Description

THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED AB... Read more

Consequence

THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy

THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.

2,323 vehicles affected

Manufacturer: THULE, INC.

Complaint Statistics

98 total complaints 3 crashes 1 injuries

Top Reported Components

Component	Complaints
SUSPENSION	28
AIR BAGS	11
POWER TRAIN	10
STEERING	9
SERVICE BRAKES, HYDRAULIC	4
WHEELS	3
SERVICE BRAKES	3
ELECTRICAL SYSTEM	3
UNKNOWN OR OTHER	3
FUEL/PROPULSION SYSTEM	3

Incident date: Jun 12, 2025

Vehicle DASHBAORD has been facing UV related reactive damages by small line cracks and now it's progressing to larger lines. Similar damages in other manufacturers like Toyota and Lexus are covered by manufacturer as recalls .

Incident date: Jun 12, 2025

There are 2 recalls on this car. A gearbox and power steering rack, the dealer has not replaced either one of them. They greased the power steering rack, and that's it. When steering to the right or left, there's a very large grinding sound and they are stating that it did not come from a power stee... Read more

Incident date: Jun 12, 2025

Backup camera becomes unresponsive even after update 3.6.4. This update was supposed to resolve this longstanding safety hazard.

Incident date: Oct 4, 2021

P235/40 R19 Pirelli P-Zero driver and passenger front tires and rear driver. Purchased Hyundai Kona N on Oct 25, 2023 new (<50miles). Vehicle sold new with these tires already installed. Pressure always maintained per recommendations. Noticed tire cracking and stability issues several months ago. V... Read more

Incident date: Aug 1, 2017

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V457000 (AIR BAGS) AND 15V451000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR ... Read more

Incident date: Aug 1, 2017

Incident date: Nov 2, 2020

THERE IS A SYSTEMIC EVAP SYSTEM ISSUE WHERE THERE IS A LEAK THAT EITHER SHOWS THAT THE GAS CAP IS OFF OR THE CHECK ENGINE CODE FOR LARGE EVAP LEAK. MESSAGE BOARD TRAFFIC SHOWS THIS AS A PROBLEM ACROSS MULTIPLE YEAR MODELS AND MAKES IN THE MAZDA CX LINE, ESPECIALLY THE CX-9. EVERYONE, INCLUDING MYSEL... Read more

Incident date: Mar 11, 2020

I TOOK THE CAR TO PEP BOYS AND THEY TOLD ME TO CALL BECAUSE MY WHOLE GAS TANK IS BAD AND IT SHOULD HAVE A RECALL ON IT .AND ALSO FORD SAID THE SAME....SO MY TRUCK HAVE A MAJOR GAS LEAK AND A RUSTED OUT GAS SYSTEM.

Incident date: Mar 11, 2020

Incident date: Jun 6, 2017

TODA MI FAMILIA IVAMOS EN EL FREE WAY DE VISITA A UNA CIUDAD QUE SE ENCUNTRA A UNA HORA DE DONDE NOSOTROS RADICAMOS CUANDO DE REEPENTE EMPESO A TEMBLARSE EL MOTOR LO LLEVE CON MI MECNICO ME LO REVISO COMPLETO Y ME DIJO QUE LOS BRAZOS DELANTEROS ESTABAN DAADOS AL POCO TIEMPO LE PRENDI LA LUZ DEL AI... Read more

Incident date: Jun 6, 2017

Incident date: Apr 3, 2019

I WAS DRIVING HOME ON A BUSY INTERSTATE WHEN MY CAR STARTED SHAKING AND LOSING POWER. THEY CAR LOST ALL POWER AND I COULDN'T TURN THE STEERING WHEEL TO GET OUT OF THE WAY OF OTHER DRIVERS. I WAS ALMOST HIT MORE THAN ONCE BY OTHER CARS. AFTER HAVING THE VEHICLE TOWED AND A LICENSED MECHANIC LOOK AT I... Read more

Incident date: Mar 8, 2019

ALL OF THE HINDGES ON THE DOORS MAKES A POPPING SOUND WHEN YOU OPEN EACH DOOR TO ENTER THE VEHICLE I THINK THEY ARE GOING TO FALL OFF WHAT I MEAN IS THE DOORS THE SOUND IS VERY ANNOYING AND EMBARRASSING PLEASE HELP .

Incident date: Aug 12, 2018

RECALL: BALL JOINT CORROSION FROM WATER LEAKING INTO THE FITTING. IT WAS REPLACED 2 YEARS AGO FOR FREE DUE TO THE RECALL. NOW, THE BALL JOINTS HAVE AGAIN CORRODED, BUT DEALER CLAIMING THIS IS NOT COVERED BY THE RECALL.

Incident date: Feb 28, 2018

THE PTU TRANSFER CASE IS DEFECTIVE AND NEEDS TO BE REPLACED, AND WILL COST ALMOST AS MUCH AS THE CAR IS WORTH. AFTER SOME RESEARCH, THIS IS A VERY COMMON PROBLEM DUE TO THE DESIGN THAT MAZDA HAS REFUSED TO ACKNOWLEDGE AND RECALL FOR MANY YEARS NOW. COMMON PROBLEMS ARE EXPLOSION OF THE UNIT AND TOXIC... Read more

Incident date: Jul 31, 2017

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLAISE ALEXANDER MAZDA OF ... Read more

Incident date: May 8, 2017

TAKATA RECALL - IN THE LAST 1 1/2 YEARS, I'VE RECEIVED NUMEROUS RECALL NOTICES FOR THE LISTED RECALLS AND HAVE TAKEN MY VEHICLE AND CALLED IN TO THE MAZDA DEALER TO SEE IF THEY HAVE THE REPLACEMENT. THE DEALER KEEPS TELLING ME THAT THERE ARE NO REPLACEMENTS YET IN THE SYTEM. I DON'T HAVE EXACT DATE... Read more

Incident date: May 8, 2017

Incident date: Mar 1, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V457000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FOX GRAND TRA... Read more

Incident date: Jan 2, 2015

TAKATA RECALL, THIS RECALL HAS NO FIX YET. IT HAS BEEN A LONG TIME. I CAN NOT HAVE ANYBODY SIT IN THE PASSENGER SEAT, WHICH IS VERY VERY INCONVENIENT.

Incident date: Jul 11, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 15V451000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE ... Read more

Incident date: Jul 11, 2016

Incident date: Dec 5, 2016

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE THE VEHICLE WAS BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION), IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THE TREAD ON THE TWO FRONT TIRES WAS WORN DUE TO THE FAILURE OF THE LOWER CONTROL ARMS AND BALL JOINTS. THE CONTACT WAS INFOR... Read more

Incident date: Nov 11, 2016

BACK IN 2011 (MY MAZDA CX-9 WAS ONLY 4 YO), I WAS DRIVING DOWN THE TURNPIKE AT 65 MPH WHEN MY CAR BEGAN TO STUTTER, IT WOULD NOT ACCELERATE AND IT CAME TO AN IDLE. THANKFULLY I WAS NEAR THE SHOULDER OF THE ROAD SO I WAS ABLE TO PULL OVER. SOUTH MOTORS MAZDA DEALERSHIP STATED THE COMPUTER (PCM) WA... Read more

Incident date: Oct 26, 2016

TAKATA RECALL -- I HAVE CHECKED TO HAVE THE NEW AIR BAG ON MY PASSENGER SIDE AND WAS TOLD THAT THERE IS NO REPLACEMENT AVAILABLE. AND THEY DID NOT KNOW WHEN A REPLACEMENT WOULD BE AVAILABLE. SO I AM DRIVING A LETHAL WEAPON WITH NO RECOURSE. IN THE MEANTIME, OUR GOVERNMENT HAS REQUIRED VW TO BUY B... Read more

Incident date: Sep 26, 2016

I HAVE ONLY HAD THIS CAR FOR ONE YEAR. I BOUGHT IT USED AND HAVE HAD THE "SAME" PROBLEM NOW "3" TIMES AND SINCE I HAVE NOT HAD IT FIXED AT A "MAZDA" DEALERSHIP BECAUSE I AM SORRY I DO NOT HAVE THE $$$ FOR THIS AND I BROUGHT IT TO MY OWN MECHANIC, MAZDA WILL NOT STAND BY THIS. THE IGNITION COILS HA... Read more

Incident date: Aug 1, 2016

TAKATA RECALL - MY CAR IS PART OF THE AIRBAG RECALL THAT STATES IT MAKE CAUSE SERIOUS INJURY OR DEATH BUT MAZDA IS NOT FIXING THE PROBLEM. I RECEIVED A RECALL NOTICE AND I CONTACTED MAZDA, THEY STATED THERE ISN'T ANY PARTS TO FIX IT AS OF YET. I FEEL THAT IS IS VERY UNSAFE FOR MY FAMILY AND I TO T... Read more

Incident date: Jul 29, 2016

TAKATA RECALL: GOT LETTER STATING NO ONE SHOULD RIDE IN FRONT PASSENGER SEAT UNTIL REPAIR DONE. YET REPAIR MAY NOT BE DONE FOR 10-15 YEARS!!!!!!! I CALLED RUSSELL MAZDA IN CATONSVILLE, MD & THEY CONCURRED. THIS IS RIDICULOUS: I HAVE FIVE PEOPLE NEEDING TO BE IN THE CAR: HOW CAN WE NOT USE THE FRONT ... Read more

Incident date: Sep 18, 2015

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT MADE A LEFT TURN AND THE STEERING WHEEL LOCKED WITHOUT WARNING. THE CONTACT STATED THAT THE TIRES BEGAN SCREECHING, WHICH PROMPTED THE CONTACT TO GET OUT AND INSPECT THE VEHICLE. UPON FURTHER INSPECTION, IT WAS WITN... Read more

Incident date: Jun 17, 2015

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS TURNED, THERE WAS AN ABNORMAL NOISE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE... Read more

Incident date: Oct 28, 2015

DEALER WANTS TO CHARGE ME THE DIAGNOSTIC FEE OF $170.00 BEFORE PERFORMING THIS RECALL, PLUS THEY SAID THEY ARE NOT TAKING ANY RECALLS

Incident date: Apr 3, 2015

WAS DRIVING MY CAR WITH CHILDREN IN IT WHEN THE WHEEL FELL OFF AND AXEL CRACKED. IT CAUSED FRONT END DAMAGE I COULDN'T GET OUT OF THE DRIVER SIDE DOOR BECAUSE IT WOULDN'T OPEN. HAD TO PAY TO GET ALL OF THAT FIXED. I JUST RECEIVE RECALL 8515G. MY ISSUE WITH THIS IS THAT THE RECALL DOES NOT CORRECT TH... Read more

Crash

Incident date: Apr 3, 2015

Crash

Incident date: Sep 28, 2015

I WAS DROPPING MY CHILDREN OFF TO DAYCARE TURNING INTO THE PARKING LOT AND GOING OVER A BUMP WHEN I HEARD A LOUD "POP" TOWARD THE FRONT OF THE CAR - THE CAR COMPLETELY STOPPED DEAD - I GOT OUT TO FIND THE FRONT RIGHT TIRE WAS COCKED HARD LEFT AND WAS OFF ITS CONTROL ARM - SOME FLUID WAS ALSO LEAKING... Read more

Incident date: Sep 28, 2015

Incident date: Aug 27, 2015

THE VEHICLE STARTED TO HAVE PROBLEMS WITH THE CAR SHAKING AROUND 50MPH. SO WE PLANNED TO HAVE IT LOOKED AT SINCE WE HEARD THAT THIS PARTICULAR MODEL HAS SOME KNOWN ISSUES THAT MAY BECOME SEVERE. DURING THE DRIVE TO THE CAR SHOP (LITERALLY 1 MILE FROM HOME) THE AXLE/BEARING OR FRONT SUSPENSION SEPARA... Read more

Incident date: Aug 27, 2015

Incident date: Apr 8, 2014

I HAVE JUST LEARNED ABOUT ISSUES WITH THE MAZDA CX9 AND WHEELS FALLING OFF AND I REALIZED THAT IS EXACTLY WHAT HAPPENED TO ME. I ALWAYS TOOK CARE OF MY CX 9 BECAUSE I DRIVE A LOT FOR WORK AND DEPEND ON MY CAR VERY MUCH, SO WHEN ISSUES WITH THE STEERING STARTED I TOOK IT TO SEARS FOR A WHEEL ALIGNMEN... Read more

Incident date: Apr 8, 2014

Incident date: Nov 5, 2014

ON NOVEMBER 5, 2014 I HAD AN ACCIDENT IN MY MAZDA CX-9. THE LEFT FRONT TIRE BROKE FREE FROM THE CAR WHILE I WAS ENTERING THE HIGHWAY ON AN ON-RAMP. I WAS GOING ABOUT 50-55 MPH AND ABOUT TO MERGE INTO THE FIRST HIGHWAY LANE WHEN THE LEFT FRONT BALL JOINT FAILED WITHOUT WARNING AND RESULTED IN THOUSAN... Read more

Crash

Incident date: Jul 23, 2015

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE DRIVING AT 25 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE. UPON INSPECTING THE VEHICLE, THE FRONT PASSENGER SIDE TIRE TURNED PERPENDICULAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BALL JOINT DISLODGED AND NEED... Read more

Incident date: Jul 12, 2015

WHILE DRIVING ON THE HIGHWAY COMING HOME FROM A TRIP I NOTICED THAT EVERY TIME I HIT A SMALL BUMP THE FRONT END WOULD MOVE ONE DIRECTION AND THEN COME BACK HARD THE OTHER WAY. WHEN I RETURNED HOME I TOOK THE CAR TO MY MECHANIC WHO INFORMED MY THAT MY LOWER BALL JOINTS WERE EXTREMELY LOOSE (1/2" OF ... Read more

Incident date: Jul 12, 2015

Incident date: Jul 14, 2015

TWO WEEKS AGO I BROUGHT IN MY CAR DUE TO NOISE AND STEERING ISSUES. THE RIGHT BALL JOINT WAS FOUND TO BE VERY LOOSE AND ABOUT TO FAIL, SO IT WAS REPLACED. THE MECHANIC LOOKED AT THE LEFT BALL JOINT AND DETERMINED IT WAS TIGHT AND THEREFORE DID NOT RECOMMEND REPLACEMENT. YESTERDAY, WHILE DRIVING, ... Read more

Incident date: Jun 19, 2015

I PURCHASED THE 2007 MAZDA CX-9, FROM A USED CAR DEALERSHIP, AND HAD IT LESS THAN 24 HOURS, AND AS I WAS TURNING INTO MY WORK PLACE THE BALL JOINT ON THE FRONT DRIVER SIDE BROKE. I WAS LUCKY IT HADN'T HAPPENED ON THE HIGHWAY WHEN I WAS GOING 70 MPH . THE DEALERSHIP I BOUGHT IT FROM WAS NICE AND FI... Read more

Showing 50 of 98 complaints.

Technical Service Bulletins, 2007 MAZDA CX-9

346 manufacturer communications from 233 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	61
110000 ELECTRICAL SYSTEM	35
060000 ENGINE AND ENGINE COOLING	21
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	19
356000 EQUIPMENT ADAPTIVE/MOBILITY	13
160000 STRUCTURE	11
140000 AIR BAGS	11
060000 ENGINE (PWS)	9

200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

190000 TIRES

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

010000 STEERING

020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

356000 EQUIPMENT ADAPTIVE/MOBILITY

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Speedometer replacement procedure

110000 ELECTRICAL SYSTEM

Speedometer replacement procedure

020000 SUSPENSION

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

110000 ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st

020000 SUSPENSION

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

010000 STEERING

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

110000 ELECTRICAL SYSTEM

Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.

350000 EQUIPMENT

Remote Start Causes HVAC1 or IGN1 Fuse to Blow - Install Load Reduction Relay Service Harness: TSB 01-046/08 - 2007-2008 CX-7, 2007-2008 CX-9 - REMOTE START CAUSES HVAC1 OR IGN1 FUSE TO BLOW - INSTALL LOAD REDUCTION RELAY SERVICE HARNESS i

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE)

090000 FUEL SYSTEM, OTHER

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

070000 FUEL SYSTEM, GASOLINE

061540 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w

350000 EQUIPMENT

Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section onc

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti

350000 EQUIPMENT

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

140000 AIR BAGS

Subject: ** UPDATE** - Takata Inflator Special Service Program (Extended Warranty) Special Service Program SSPB3: In December 2017 Special Service Program SSPB3 - Takata Inflator Extended Warranty was announced. The extended warranty was a

350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t

350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

110000 ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

200000 WHEELS

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

010000 STEERING

356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH??A? hands-free and/or text messaging customer concerns, Mazda created a spe

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. R

200000 WHEELS

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer??A?A?s responsibility

110000 ELECTRICAL SYSTEM

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

020000 SUSPENSION

030000 SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

350000 EQUIPMENT

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

060000 ENGINE AND ENGINE COOLING

356000 EQUIPMENT ADAPTIVE/MOBILITY

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a permanent solution. Perform Interim Repair Procedure. This service a

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a solution. Do not perform any vehicle repairs at this time. This serv

Showing 100 of 346 bulletins.

NHTSA Safety Investigations, MAZDA CX-9

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2010

Inadvertent Curtain Air Bag Deployment

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE19-006) on May 2, 2019 to investigate two Vehicle Owner Questionnaires (VOQs) and Early Warning Reporting data related to allegations of inadvertent deployment (IAD) of side curtain airbags in Model Year (MY) 2010 throug... h 2013 Mazda CX-9 vehicles. ODI sent an Information Request (IR) to Mazda North America Operations, LLC. to gather information about the alleged defect in the subject vehicles. In the 20 months since opening the PE, ODI has received three additional VOQs. To date, there have been a total of 11 IAD incidents within the identified population of 104,360 vehicles. Of the 11 incidents, no serious injuries were reported. The last known incident occurred in December 2020.Mazda's response to ODI's IR letter identified the root cause as a manufacturing issue of the Bosch SMG076 Roll Rate Sensor within the Restraint Control Module (RCM). During the manufacturing calibration process, small particles may be generated that could affect roll sensor capacitance, which could lead to a loss of curtain airbag protection or an erroneous deployment command. On November 19, 2012, a revised Roll Rate Sensor calibration process was launched, establishing a clean point for the issue. In its responses to ODI, Mazda has assessed the condition as a low risk to motor vehicle safety, with low incident frequency not warranting action. Any RCM data indicating a malfunctioning Roll Rate Sensor will result in the illumination of the airbag warning light. In the event of an erroneous curtain airbag deployment, there is no contact with properly seated occupants. Additionally, the condition is not affected by deterioration or wear, and known incidents established a random pattern of occurrence.During the investigation, ODI examined the injury risk to vehicle occupants from curtain airbag deployments. It was determined that the subject vehicles do not pose a substantial risk to out of position occupants, as testing data falls within Technical Working Group (TWG) reference values. Modeling simulation based on data provided by Mazda for properly seated occupants during static and dynamic airbag deployments indicated sufficient head clearance and no risk of brain injury. ODI analysis reveals that inadvertent deployment incident rates of curtain airbags in the subject vehicles are low through approximately ten years in service. Incident frequency does not meet values warranting recall action, but rather align closely with baseline frequency of general inadvertent deployments which are known to occur in rare driving conditions. Additionally, warranty analysis of RCM failures resulting in a loss of curtain airbag protection revealed low claim rates.Based on the analysis conducted, this investigation has been closed. The closing of this investigation does not foreclose the Agency from taking further action, if warranted, or the potential for a future finding that a safety-related defect exists, based upon additional information the Agency may receive.The five ODI complaints cited above can be reviewed at NHTSA.gov under the following identification numbers: 10905492, 11165925, 11270089, 11310044, 11385219.Read more

PE, Closed , Model Year: 2007

Lower ball joint separation

In an July 7,2015 letter to NHTSA, Mazda identified a safety defect that could result in lower ball joint separation in approximately 193,484 model year (MY) 2007 through 2014 Mazda CX-9 vehicles (NHTSA Recall No. 15V-451,Mazda 8515G).Mazda indicated that damage to the ball joint boot may allow wate... Read more

PE, Closed , Model Year: 2010

Brake Booster Failure

In March 2014, Mazda Motor Corporation (Mazda) initiated Special Service Program SSP93 to extend the warranty coverage for a specific brake booster fault condition on model year (MY) 2007-2013 Mazda CX-9 vehicles.According to Mazda's dealer communication for SSP93, the subject vehicles may exhibit a... condition were the brake pedal is harder than usual to depress. Complainants report hearing air leakage (hissing) from the driver-side foot area during braking.The Mazda program extends the warranty coverage for repairing this condition to unlimited time and mileage for repairs performed between March 31, 2014 and March 31, 2015 and to 7 years or 90,000 miles for repairs performed after March 31, 2015.In its response to the Office of Defects Investigation's (ODI) information request letter for PE14-005, Mazda identified a problem with booster diaphragms developing tears near the outer seal/circumference that can result in noise and degraded booster performance as the tears grow in length (Figures 1-3).The tears allow leakage from the ambient to the vacuum sides of the diaphragm that reduces the differential pressure across the diaphragm and produces a hissing noise after the tears have reached 10-12 mm in length.The problem was caused by wear of the mold used for the diaphragm forming process, which resulted in increased thickness and stress in the bending area of the diaphragm.Continuous operation in environments with high ambient temperatures accelerates the hardening of the diaphragm material, further increasing the stress in the bending area and contributing to tear initiation and propagation rate.Analysis of failure data indicates that the tool wear condition affected vehicles produced after June 2010 and operated in hot states (Figures 4-6).In February 2013 the supplier introduced a new mold and changes to the diaphragm thickness monitoring process to correct the condition in production vehicles.Analysis of complaint and supplier test data indicates that the diaphragm tear condition is a progressive failure that develops slowly over time.Smaller tears have little effect on system performance.As the tear continues to grow, the effects become more evident.The hard pedal and increased effort are experienced during initial pedal application, but are diminished as the pedal is pressed further by the driver and the tear is partially sealed by the outer wall of the booster.This change from a hard to a soft pedal feel is described by some drivers as a spongy pedal.For tear lengths that were observed in warranty return parts, testing demonstrated that most booster performance can be recovered with increasing pedal apply speed and apply force.None of the tears measured in return parts grew large enough to cause a complete loss of brake booster function. The booster diaphragm tear condition results in partial reduction in booster function that progresses gradually over time with audible and pedal feel symptoms available to the driver.The condition does not result in a sudden loss of power braking assist.The effects are evident during initial pedal apply and are reduced by increased pedal apply force and rate.ODI has not identified any accidents associated with the booster diaphragm tear condition in the subject vehicles.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect and take further action in the future if warranted.VOQs (24) associated with this investigation:10482005, 10486941, 1048793Read more

PE, Closed , Model Year: 2008

Brake master cylinder leak

The Office of Defects Investigation (ODI) opened PE11-026 to investigate possible brake performance loss due to brake fluid leaking from the master cylinder into the brake booster in model year (MY) 2008 Mazda CX-9 vehicles.In response to ODI's information request letter, Mazda identified a problem ... Read more

MAZDA CX-9 - All Years Overview

Complete safety history for the MAZDA CX-9 across all model years (2007, 2021).

47 Total Recalls

1,817 Total Complaints

4 Investigations

88 Reported Crashes

19 Reported Fires

3 Reported Deaths

MAZDA CX-9 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2023	0	17	View
2022	0	13	View
2021	1	43	View
2020	1	26	View
2019	2	72	View
2018	2	165	View
2017	0	78	View
2016	0	141	View
2015	2	45	View
2014	3	73	View
2013	4	80	View
2012	4	263	View
2011	4	209	View
2010	6	194	View
2009	7	66	View
2008	6	234	View
2007 (current)	5	98

Other MAZDA Models

Model	Recalls	Complaints
MAZDA6	98	2,911	View
TRIBUTE	65	2,831	View
B-SERIES TRUCK	65	888	View
MAZDA3	64	3,983	View
626	54	3,892	View
MPV	44	1,157	View
RX-8	42	1,003	View
PROTEGE	38	1,380	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2007 MAZDA CX-9

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2007 MAZDA CX-9

Most Affected Components

NHTSA Safety Investigations, MAZDA CX-9

MAZDA CX-9 - All Years Overview

MAZDA CX-9 - Year by Year

Other MAZDA Models