AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant deg
... radation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.Read moreConsequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800
... -222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.Read more69,879 vehicles affected
Manufacturer: Mazda North American Operations
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan),
... and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2009 Mazda6, CX-7, and CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.Read moreConsequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F.
70,227 vehicles affected
Manufacturer: Mazda North American Operations
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Sa
... ipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Mazda is recalling certain 2007-2008 CX-7 and CX-9 sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.Read moreConsequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-8
... 00-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 17V-012.Read more79,402 vehicles affected
Manufacturer: Mazda North American Operations
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the
... event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.Read moreConsequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-8
... 00-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.Read more205,377 vehicles affected
Manufacturer: Mazda North American Operations
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Defect Description
Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
Consequence
Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
Remedy
Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,
... Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.Read more193,484 vehicles affected
Manufacturer: Mazda North American Operations
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Defect Description
Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
Consequence
Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
Remedy
Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,
... Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.Read more193,484 vehicles affected
Manufacturer: Mazda North American Operations
EQUIPMENT
Defect Description
THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED AB
... OVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.Read moreConsequence
THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy
THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.
2,323 vehicles affected
Manufacturer: THULE, INC.
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Defect Description
MAZDA IS RECALLING 30,600 MY 2007-2009 CX9 VEHICLES EQUIPPED WITH POWER ADJUSTABLE SEAT WITH POSITION MEMORY FUNCTION. THE SEAT HARNESS ROUTED UNDERNEATH THE SEAT CUSHION MAY INTERFERE WITH THE FRONT COVER BRACKET WHICH IS ATTACHED ON THE FRONT SIDE OF THE SEAT CUSHION. DUE TO THIS THE COVERING OF
... THE SEAT HARNESS MAY BE DAMAGED, THE CORE WIRE OF THE HARNESS MAY TOUCH WITH THE BRACKET AND RESULT IN SHORT CIRCUIT.Read moreConsequence
DRIVERS WILL EXPERIENCE CERTAIN FUNCTIONS THAT ARE UNCONTROLLABLE WHICH WILL CAUSE SERIOUS DIFFICULTIES IN DRIVING INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL INSPECT THE SEAT HARNESS AND FASTEN THE SEAT FRAME WITH A CABLE TIE. THE HARNESS COVERING WILL BE REPAIR FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 16, 2009. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
30,600 vehicles affected
Manufacturer: MAZDA MOTOR CORP
Complaint Statistics
65 total complaints
2 crashes
Top Reported Components
| Component | Complaints |
|---|
| SERVICE BRAKES | 17 |
| AIR BAGS | 16 |
| SUSPENSION | 6 |
| POWER TRAIN | 6 |
| ENGINE | 4 |
| TIRES | 2 |
| UNKNOWN OR OTHER | 2 |
| EXTERIOR LIGHTING | 2 |
| STEERING | 2 |
| WHEELS | 2 |
Incident date: Dec 15, 2023
The contact owns a 2009 Mazda CX-9. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the vehicle made an abnormal sound. The contact stated the brake pads and rotors were replaced; however, the abnormal sound persisted. The contact called and informed the
... dealer of the issue however, the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 15V451000 (Suspension) as a possible solution for the failure; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.Read more
Incident date: Sep 9, 2022
October 2021 purchase 2 Cooper Evolution H/T All-Season 245/60R18. With less than 8k miles, both tires developed deformities/bulging on upper sidewal/tread,line intersect, causing vehicle to shimmy. The dot #'s of both tires are up83 1LE 1021 . Tires have a 60k warranty. Cooper tires issues two s
... afety recalls due to sidewall deformities on this tire model, same plant, but in a different sizes. February 26, 2021 cooper tires has issued yet another safety recall on this exact model tire but in a different size. The 2 cooper evolution HT tires seem to also have sidewall defects. I feel that the bulging tires are a safety hazard due to manufacturing defects. I would like to have my 245/60r18 cooper evolution as well as all of the other sizes of this model tire made by cooper, futher reviewed to the recall listRead more
Incident date: Sep 19, 2021
The contact owns a 2009 Mazda CX9. The contact stated while driving at an undisclosed speed, the hot engine temperature warning light illuminated. The contact pulled over and added coolant to the reservoir and waited for the engine to cool down. The warning light remained illuminated. The contact wa
... s concerned that the failure was related to the water pump on the vehicle not working as needed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.Read more
Incident date: Feb 3, 2021
WHILE DRIVING UNDER NORMAL, DRY CONDITIONS ON HIGHWAY 540 IN NORTH CAROLINA, MY RIGHT REAR COPPER CS5 ULTRA TOURING TIRE CATASTROPHICALLY FAILED AND SEPARATED THE TREAD COMPLETELY FROM THE SIDEWALL OF THE TIRE ON MY 2009 MAZDA CX-9.
Incident date: Jun 23, 2020
WHILE PULLING A SMALL TRAILER THE CAR STOPPED UNABLE TO DRIVE THE CAR ACCORDING TO THE MECHANIC THE TRANSFER CASE SHATTERED INTO PIECES
Incident date: Jun 26, 2020
MY BRAKES STARTED FEELING SPONGY BUT HARD TO PUSH WHEN I WOULD TRY TO COME TO A STOP. IT FELT AT TIMES LIKE MY CAR WASN'T GOING TO STOP. I STOPPED DRIVING IT AND THE BRAKE BOOSTER WAS REPLACED. AT THAT TIME, I LOST BRAKES COMPLETELY. THE BRAKE PEDDLE GOES ALL THE WAY TO THE FLOOR WHEN PRESSED. HOPEF
... ULLY THE BOOSTER IS A BAD ONE.Read more
Incident date: Dec 28, 2019
I HAVE A PROBLEM WITH THE BRAKE LIGHT SWITCH. IT WORKS FOR AWHILE AND THEN STOPS WORKING. WHEN I PRESS THE BRAKE PEDAL THE BRAKE LIGHT MAY OR MY NOT COME ON AND THAT IS WHILE SITTING STILL OR WHILE THE CAR IS MOVING. I HAVE REPLACED THE SWITCH SEVERAL TIMES.
Incident date: Feb 13, 2020
I WAS TAKING MY DAUGHTER TO HIGH SCHOOL IN THE MORNING WITH MY SON IN THE CAR AS WELL. IN THE PARKING LOT OF THE HIGH SCHOOL, I APPLIED THE BRAKES BUT THE BRAKES DID NOT WORK. MY FOOT WAS ALL THE WAY TO THE FLOOR WHEN THEY FINALLY CAUGHT BUT I WAS OUT IN THE LINE OF TRAFFIC AND LUCKILY NO ONE HIT
... ME AND INJURED MY SON OR MYSELF. AFTER REPLACING THE ROTORS AND BRAKE PADS THAT DID NOT FIX THE SITUATION, I HAVE SINCE LEARNED THAT THE BRAKE BOOSTER HAS BEEN AN ONGOING ISSUE WITH MAZDA CX-9 THAT WAS EVEN INVESTIGATED BY THE NHTSA WITHOUT HAVING A RECALL. HOW DOES SOMETHING SO CRITICAL IN THE SAFETY OF LIVES DOES NOT GENERATE A RECALL THAT THE NHTSA HAS SEEN REPEATED COMPLAINTS OF THE SAME ISSUE WITHOUT ADVISING OR CARING ABOUT THE SAFETY OF THE CONSUMERS AND OTHER DRIVERS. IT IS AN ONGOING ISSUE THAT MAZDA HAS NOT ADDRESSED OR CORRECTED.Read more
Incident date: Jan 22, 2020
OIL AND COOLANT MIXED TOGETHER AND CAUSE ENGINE TO DIE WITH A SERVICE CODE OF P0016 WHICH MEANS PER THE DEALER THAT THE ENGINE NEEDS TO BE REPLACED. I BOUGHT THIS CAR BRAND NEW AND HAD IT SERVICE BY MAZDA DEALERSHIP CONSISTENTLY. THIS IS COMMON ISSUE AND MAZDA MANUFACTURER SHOULD BE COVER THIS ISSUE
... FOR CUSTOMERS.Read more
Incident date: Sep 1, 2019
HISSING SOUND WHEN BRAKE PEDAL IS PRESSED. PEDAL GETS REALLY HARD TO PUSH THEN IT GOES TO THE FLOOR WHEN ATTEMPTING TO STOP THE VEHICLE. IN A PANIC STOP IT FEELS THAT THE CAR WILL NOT BE ABLE TO STOP. I AM TOLD THAT THE BRAKE BOOSTER HAS FAILED. THE MILEAGE ON THE VEHICLE IS APPROXIMATELY 138,00
... 0 MILES.Read more
Incident date: Mar 1, 2019
TAKATA RECALL, I CALLED MAZDA AMERICA ON OR AROUND MARCH 1, 2019 ABOUT THIS RECALL, I EXPLAINED I WOULD NEED A VEHICLE TO USE AS THEY FIXED IT, THE LADY ON THE PHONE EXPLAINED THAT THERE DEALER IN HUNTERSVILLE NC WOULD NOT HAVE A VEHICLE TO LOAN FOR THREE OR FOUR DAY AND THAT THE DEALERSHIP WOULD
... CALL ME, ITS NOT THE 25TH OF MARCH AND NO PHONE CALLS FRON MAZDA OR THERE DEALER!Read more
Incident date: Feb 14, 2019
TL* THE CONTACT OWNS A 2009 MAZDA CX-9. THE CONTACT STATED THAT THE BRAKES WERE FAULTY. THE VEHICLE CONTINUED TO SLIDE AS THE CONTACT DEPRESSED THE BRAKE PEDAL WITH FORCE. THE CHECK ENGINE INDICATOR WAS ALSO ILLUMINATED. THE CONTACT CALLED KERRY MAZDA (1020 BURLINGTON PIKE, FLORENCE, KY 41042, (844)
... 327-8391) AND WAS ADVISED TO CONTACT THE MANUFACTURER. AN UNKNOWN RECALL WAS ISSUED SOON AFTER THE VEHICLE'S WARRANTY EXPIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 113,000.Read more
Incident date: Jul 14, 2018
TL* THE CONTACT OWNS A 2009 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOST ACCELERATION AND A RATTLING NOISE WAS HEARD. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE ROAD SHOULDER TO A COMPLETE STOP. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WA
... S TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TRANSFER CASE WAS FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.Read more
Incident date: Jul 13, 2018
TAKATA RECALL VIN: [XXX] I HAVE REPEATEDLY CALLED THE DEALERSHIP (SUBURBAN AUTO COLLECTION OF TROY - MICHIGAN) SUBURBAN MAZDA OF TROY FOR THE PAST 1-2 YEARS ASKING THEM TO CHECK AND SEE IF OUR VEHICLE IS ON THE TAKATA AIRBAG RECALL LIST AND THEY HAVE CONFIRMED EVERYTIME THAT IT WAS NOT. I CHEC
... KED THE NHTSA WEBSITE AND CONFIRMED THAT THEIR IS AN ACTIVE RECALL ON THE AIRBAG FOR OUR CX-9. WE WERE NOT CALLED OR INFORMED (AS THEY SAID THEY WOULD DO). WE DID NOT RECEIVE THE PROPER NOTIFICATION FROM TAKATA OR THE MAZDA DEALERSHIP. OUR VEHICLE WAS EITHER APART OF THE RECALL FROM THE START OR IT WAS ADDED LATER WHEN THE RECALL WAS EXPANDED, HOWEVER WE NEVER RECEIVED ANYTHING TELLING US TO HAVE THE AIRBAG INFLATOR REPLACED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Feb 1, 2018
MAZDA CX9 BREAK BOOSTER DIAPHRAGM LEAKAGE. I RECENTLY PURCHASED A 2009 MAZDA CX9 THAT ALMOST GOT ME KILLED. I WAS DRIVING DOWN THE HIGHWAY WITH MY FAMILY IN THE CAR WHEN ALL OF A SUDDEN I HAD TO SLOW DOWN BECAUSE THE CAR AHEAD OF ME ABRUPTLY SLOWED DOWN. I PRESSED MY BREAKS TO SLOW DOWN AND
... IT FELT AS HARD AS A ROCK PROMPTING ME TO MAKE SHARP MANEUVER INTO THE OTHER LANE, THANKFULLY NO OTHER CARS WERE COMING ON THAT LANE. UPON MAKING HOME I WENT ON THE COMPUTER AND RESEARCH THE ISSUE. I FOUND OUT THAT THE PROBLEM IS DUE TO A MANUFACTURING DEFECTS WITH THE BREAK BOOSTERS IN THE CX9 AND MAZDA IS AWARE OF THE ISSUE. I TOOK THE CAR TO A MAZDA DEALERSHIP WHERE I WAS TOLD TO PAY $680 TO HAVE THE ISSUE FIXED BECAUSE I MISSED THE 2015 DEADLINE SET BY MAZDA TO HAVE THE BREAK BOOSTER FIXED. I WAS SO UPSET, I CALLED MAZDA USA WHERE I WAS TOLD THAT THERE IS NOTHING THEY CAN DO ABOUT THE ISSUE. TO ROB SALT IN THE WOUND THE LADY I SPOKE TO ON THE PHONE ADVISED MY TO MAKE SURE THAT I SCHEDULE AN APPOINTMENT WITH THE LOCAL MAZDA DEALERSHIP FOR THE OPEN RECALL ON THE AIRBAGS ISSUE. (WHICH I INTERPRETED AS "IF YOUR BREAKS FAIL AND YOU DIE, THE AIRBAG WILL PROTECT FACE SHOULD IN CASE YOUR FAMILY WANTS TO DO AN OPEN CASKET AT YOUR FUNERAL"). I BELIEVE IT IS UNFAIR FOR MAZDA TO AVOID FIXING A KNOWN DEFECTS IN THE MOST IMPORTANT SAFETY SYSTEM IN A CAR ( THE BREAKS) BY PASSING IT OFF AS A WARRANTY PROGRAM. I AM GLAD TO BE ALIVE TO FILE THIS COMPLAINT. PLEASE THINK ABOUT PEOPLES SAFETY AND NOT THE INTEREST OF THE MANUFACTURERS AND DO THE RIGHT THING.Read more
Incident date: Oct 1, 2016
HI THERE ... WE GOT REAR ENDED LAST YEAR ... I HAVE HAD NO LUCK GETTING OUR MAZDA REPAIRED FOR THE LAST COUPLE OF MONTHS ... MAZDA HAS NOT CALLED ME BACK FOR REPAIR
Crash
Incident date: Mar 1, 2017
2009 MAZDA CX-9. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THAT THE VEHICLE EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 9/29/2017*JS
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE
... CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE AND SHOULD BECOME AVAILABLE IN THE FALL OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/13/2017 *LN UPDATED 7/23/18*JBRead more
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CONTIN
... ENTAL MAZDA OF NAPERVILLE (2363 AURORA AVE, NAPERVILLE, IL 60540, (630) 352-5900) WAS CONTACTED, BUT WAS UNABLE TO PROVIDE A TIME FRAME FOR PART AVAILABILITY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Aug 25, 2017
TAKATA RECALL, ENTERING VIN IN THIS SITE DOES NOT RESULT IN A RECALL FOR AIR BAGS SHOWN. ENTERING ON THE MAZDA SITE INDICATES THERE IS A RECALL. HOWEVER IT ALSO SAYS SOLUTION IS NOT AVAILABLE. IT INDICATES VIA A MAP THAT I AM IN ZONE 2 (NORTH CAROLINA. HOWEVER THE VEHICLE IS EXTENSIVELY USED IN
... SOUTH CAROLINA WHICH IS IN ZONE 1...THE FIRST TO BE REPLACED.. I WOULD LIKE CONFIRMATION AND A PROPOSED TIME LINE FOR REPAIR. IF THIS CAN NOT BE COMPLETED WITHIN THE NEXT 30 DAYS I WOULD LIKE THE ABILITY TO DISABLE THE PASSENGER SIDE AIRBAG UNTIL A REPLACEMENT/REPAIR CAN BE AFFECTED.Read more
Incident date: Jan 1, 2015
CAR DANGEROUSLY SHUDDERS AND HESITATES WHEN ACCELERATING & AT CERTAIN HIGHWAY SPEEDS INCREASINGLY FOR LAST TWO YEARS DUE TO FAULTY TORQUE CONVERTER DESIGN PER TWO TRANSMISSION DIAGNOSTICS DONE. IT IS VERY DANGEROUS DUE TO THE RANDOM NATURE OF THE SHUDDER AND HIGH COST TO REBUILD TRANSMISSION IS PR
... OHIBITIVE FOR MANY PEOPLE DRIVING CX9S AT RISKRead more
Incident date: Mar 31, 2017
TAKATA RECALL - THIS IS RIDICULOUS. I CANNOT USE ALL 7 SEATS IN MY 7-PASSENGER VEHICLE AND THERE IS NO END IN SIGHT. PARTS ARE NOT AVAILABLE AND NOBODY CAN GIVE ANY REASONABLE ESTIMATES OF WHEN THEY WILL BE AVAILABLE. PLEASE ALLOW PEOPLE AFFECTED TO GO TO THEIR DEALERS TO HAVE THE FAULTY AIRBAGS
... REMOVED/DISCONNECTED UNTIL PARTS ARE AVAILABLE. WE NEED TO BE ABLE TO USE OUR VEHICLES FULLY.Read more
Incident date: Jul 15, 2017
TL* THE CONTACT OWNS A 2009 MAZDA CX-9. WHILE DRIVING 65 MPH WITH THE SUN ROOF OPENED AND THE SHADE PULLED BACK 3/4 OF THE WAY, THE SUN ROOF FRACTURED UNEXPECTEDLY WITHOUT WARNING. THE VEHICLE WAS OCCUPIED BY THE OWNER, A PASSENGER (WIFE), AND TWO CHILDREN UNDER THE AGES OF 8. THERE WERE NO INJURIES
... . THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (OPEN ROAD MAZDA OF MORRISTOWN, 108 RIDGEDALE AVE, MORRISTOWN, NJ 07960) WHERE IT WAS DETERMINED THAT THEY WOULD NOT COVER THE COST OF THE SUN ROOF. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAILURE; HOWEVER, THERE WAS NO RECALL OR FAILURE BEING INVESTIGATED. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.Read more
Incident date: Jun 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) OVER A YEAR AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. T
... HE CONTACT CALLED A LOCAL DEALER (PUTMAN MAZDA LOCATED ON 65 CALIFORNIA DR, BURLINGAME, CA (650) 558-5685) WHO STATED THAT THE RECALL PARTS WERE NOT AVAILABLE AND ADDED HER NAME TO A WAIT LISTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AS THE WAIT TIME WAS OVER AN HOUR WHEN THE CONTACT TRIED TO CONTACT THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: May 15, 2017
TL* THE CONTACT OWNS A 2009 MAZDA CX-9. WHILE DRIVING 30 MPH, THE BRAKES MALFUNCTIONED. THE CONTACT STATED THAT THERE WAS A COMPLETE LOSS OF BRAKE FUNCTION AND THE BRAKE PEDAL BECAME VERY STIFF AND DIFFICULT TO DEPRESS. THE CONTACT HAD TO USE BOTH FEET TO DEPRESS THE BRAKE PEDAL WHILE COASTING TOWAR
... DS ONCOMING TRAFFIC. THE CONTACT WAS ABLE TO STOP THE VEHICLE SAFELY. PREVIOUSLY, THE CONTACT HAD THE POWER BOOSTER SYSTEM REPAIRED. THREE MONTHS AFTER THE INITIAL REPAIR, THE CONTACT RECEIVED A RECALL LETTER CITING THE EXACT FAILURE THAT OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.Read more
Incident date: Apr 26, 2017
TL* THE CONTACT OWNS A 2009 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS) ON APRIL 25, 2017. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER
... WAS MADE AWARE OF THE ISSUE. THE CONTACT SPOKE TO THE MANUFACTURER WHO REFERRED HIM TO NHTSA. THE CONTACT HAD NOT SPOKEN TO A DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Jan 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAXDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND THE INTERIM RECALL NOTICE FROM THE MANUFACTU
... RER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Mar 10, 2017
TL* THE CONTACT OWNS A 2009 MAZDA CX-9. WHILE APPROACHING A STOP LIGHT IN ORDER TO MAKE A RIGHT TURN, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE PEDAL WAS DEPRESSED. THE CONTACT HAD TO CONTINUE TO DRIVE INTO A NEARBY PARKING LOT UNTIL THE VEHICLE CAME TO A STOP. THE CONTACT TURNED OFF THE VEHICL
... E AND HAD IT TOWED TO A CERTIFIED MECHANIC. THE MECHANIC DIAGNOSED THAT THE POWER BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.Read more
Incident date: Jan 11, 2017
PASSENGER AIR BAG COULD DEPLOY BY HIGH HUMIDITY
Incident date: Dec 13, 2016
BRAKE BOOSTER NEEDS REPLACED. BUT I MISSED THE EXTENDED WARRANTY. THEY NEVER NOTIFIED ME THAT THESE WERE FAULTY
Incident date: May 25, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER
... WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Oct 24, 2016
THERE WAS FIRST A WHINING SOUND FROM THE TRANSMISSION ESPECIALLY DURING COASTING. IT PROGRESSIVELY GOT WORSE MAKING A METALLIC CLUNKING SOUND. DEALER SAYS IT IS A BAD TRANSFER CASE (PTU) WHICH IS NOT COVERED BY SSP92. OTHERWISE THIS REPAIR WOULD HAVE BEEN COMPLETED BY MAZDA. REPAIR ESTIMATE IS $1315
... .Read more
Incident date: Oct 21, 2016
TAKTA RECALL ACCORDING TO THE SCHEDULES OF RECALL TABLE IN THIS PAGE HTTP://WWW.SAFERCAR.GOV/RS/TAKATA/TAKATA-EXPLAINER.HTML OUR MAZDA CX-9 2009 SHOULD BE REPAIRED AT THIS TIME. YET MY DEALERSHIP HAS TOLD ME THEY DO NOT HAVE THE PARTS AND DO NOT KNOW WHEN THEY WILL HAVE THEM. AM I CORRECT IN MY AS
... SUMPTION? THANKS.Read more
Incident date: Sep 21, 2016
TL* THE CONTACT OWNS A 2009 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT
... EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Sep 11, 2016
I RECEIVED A NOTICE THAT WATER MAY ENTER THE FRONT SUSPENSION LOWER ARM BALL JOINT FITTINGS DURING DRIVING. NOTHING HAS HAPPENED SINCE RECEIVING A NOTICE IN SEPTEMBER 2015. THEY SAID PARTS ARE NOT AVAILABLE AND THEY WILL NOTIFY ME WHEN THEY ARE AVAILABLE.
Incident date: Jul 5, 2016
SO I WAS BACKING UP FROM A PARKING SPACE ON A SHOPPING CENTER AND MY BRAKE PEDAL ON MY MAZDA CX-9 DID NOT STOP IMMEDIATELY. DUE TO THIS PROBLEM I BUMP IN TO SOME ONE ELSE'S CAR. THE PEDAL HAS TURN SO HARD IT WAS DIFFICULT FOR FRACTIONS OF SECONDS TO KNOW WHAT WAS GOING ON. AFTER THE INCIDENT WITH HA
... VING AN ISSUE WITH THE BRAKE PEDAL. I NOTICE BESIDE BEEN HARD IT STARTED MAKING A SQUEAKY NOICE AND ALSO LIKE AND AIR SOUND UNDER THE DASH BOARD. I FOUND OUT THERE WAS A CLASS ACTION AGAINS MAZDA FOR THEIR BRAKE BOOSTER ON THIS MODEL AND SURE ENOUGH, THAT'S WHAT IT WAS, I'M JUST SO BLESSED IT HAPPENS IN A PARKING LOT AND NOT ON THE FREEWAY. SO I CALLED MAZDA AND THEY SAID THEY WILL COVER THE PART BUT I HAVE TO PAY FOR THE WORK DONE TO THE VEHICLE. SO I DID A RESEARCH ON PRICING AND I FOUND OUT MAZDA IS CHARGING $269.00 FOR THE WOK DONE, SUPPOSEDLY THEM COVERING THE PART, AND OUTSIDE THAT IS JUST AROUND THE SAME PRICE ELSE WHERE. NOT ONLY THAT THEY DID NOT COVER EVERYTHING MOST LIKELY MY INSURANCE MAY GO UP AND TO ADD TO THE PROBLEM THEY WILL CHARGE ME FOR RENTING A CAR WHILE THEY FIX IT. THERE IS NO HELP WITH A PART THAT SHOULD NOT HAVE ANY PROBLEMS IN THE TIME FRAME OF THE YEAR OF THIS VEHICLES. AND IT WAS MANUFACTURE DEFECT.Read more
Incident date: Jul 5, 2016
SO I WAS BACKING UP FROM A PARKING SPACE ON A SHOPPING CENTER AND MY BRAKE PEDAL ON MY MAZDA CX-9 DID NOT STOP IMMEDIATELY. DUE TO THIS PROBLEM I BUMP IN TO SOME ONE ELSE'S CAR. THE PEDAL HAS TURN SO HARD IT WAS DIFFICULT FOR FRACTIONS OF SECONDS TO KNOW WHAT WAS GOING ON. AFTER THE INCIDENT WITH HA
... VING AN ISSUE WITH THE BRAKE PEDAL. I NOTICE BESIDE BEEN HARD IT STARTED MAKING A SQUEAKY NOICE AND ALSO LIKE AND AIR SOUND UNDER THE DASH BOARD. I FOUND OUT THERE WAS A CLASS ACTION AGAINS MAZDA FOR THEIR BRAKE BOOSTER ON THIS MODEL AND SURE ENOUGH, THAT'S WHAT IT WAS, I'M JUST SO BLESSED IT HAPPENS IN A PARKING LOT AND NOT ON THE FREEWAY. SO I CALLED MAZDA AND THEY SAID THEY WILL COVER THE PART BUT I HAVE TO PAY FOR THE WORK DONE TO THE VEHICLE. SO I DID A RESEARCH ON PRICING AND I FOUND OUT MAZDA IS CHARGING $269.00 FOR THE WOK DONE, SUPPOSEDLY THEM COVERING THE PART, AND OUTSIDE THAT IS JUST AROUND THE SAME PRICE ELSE WHERE. NOT ONLY THAT THEY DID NOT COVER EVERYTHING MOST LIKELY MY INSURANCE MAY GO UP AND TO ADD TO THE PROBLEM THEY WILL CHARGE ME FOR RENTING A CAR WHILE THEY FIX IT. THERE IS NO HELP WITH A PART THAT SHOULD NOT HAVE ANY PROBLEMS IN THE TIME FRAME OF THE YEAR OF THIS VEHICLES. AND IT WAS MANUFACTURE DEFECT.Read more
Incident date: Apr 23, 2016
SUV WOULD GO OFF IN THE MIDDLE OF THE ROAD OR HIGHWAY WHEN TRAVELING A HIGH SPEED. TOOK IT TO DEALER, THEY SAY THAT THEY FOUND OIL & WATER MIX IN THE ENGINE DUE TO WATER PUMP FAILURE, MULTIPLE SYMPTOMS WOULD OCCUR AS DUE TO THIS CONDITION. THIS ISSUE IS VERY SERIES, FIRST YOU GET NO INDICTION OF
... THE PROBLEM, NOT SURE WHY THE WATER PUMP FAILURE CAUSES WATER TO ENTER THE MOTOR AND MIX WITH OIL, IT MUST BE A MAZDA DESIGN PROBLEM, WHICH THEY SEEM TO KNOW ABOUT AND NEVER ISSUED A RECALL TO GET ALL THE CAR FIXED. IF YOU ARE DRIVING WITH YOUR FAMILY AT 50 MPE IN AN HIGHWAY THE CAR WILL JUST GO OFF AND YOU CAN GET IMPACTED AT THE REAR WITH VERY HORRIBLE CONSEQUENCES. WILL MAZDA ISSUE A RECALL FOR SUCH A SERIES ISSUE?Read more
Incident date: Apr 23, 2016
SUV WOULD GO OFF IN THE MIDDLE OF THE ROAD OR HIGHWAY WHEN TRAVELING A HIGH SPEED. TOOK IT TO DEALER, THEY SAY THAT THEY FOUND OIL & WATER MIX IN THE ENGINE DUE TO WATER PUMP FAILURE, MULTIPLE SYMPTOMS WOULD OCCUR AS DUE TO THIS CONDITION. THIS ISSUE IS VERY SERIES, FIRST YOU GET NO INDICTION OF
... THE PROBLEM, NOT SURE WHY THE WATER PUMP FAILURE CAUSES WATER TO ENTER THE MOTOR AND MIX WITH OIL, IT MUST BE A MAZDA DESIGN PROBLEM, WHICH THEY SEEM TO KNOW ABOUT AND NEVER ISSUED A RECALL TO GET ALL THE CAR FIXED. IF YOU ARE DRIVING WITH YOUR FAMILY AT 50 MPE IN AN HIGHWAY THE CAR WILL JUST GO OFF AND YOU CAN GET IMPACTED AT THE REAR WITH VERY HORRIBLE CONSEQUENCES. WILL MAZDA ISSUE A RECALL FOR SUCH A SERIES ISSUE?Read more
Incident date: Dec 15, 2015
WHEN BREAKING I HEAR PULSATING SOUND AND VERY DIFFICULT TO BRING THE CAR TO A STOP. THE CAR SLOWS DOWN EVENTUALLY, BUT REQUIRE INTENSE PRESSURE TO BRING THE VEHICLE TO A COMPLETE STOP. THERE IS ALSO A PULSATING NOISE WHEN THE BRAKES ARE APPLIED. IT TAKES ABOUT TWICE THE DISTANCE TO COME TO A COMPLET
... E STOP THAN PREVIOUSLY. TOOK IT TO THE DEALER AND THEY COULDN'T FIGURE OUT ANYTHING WRONG WITH THE CAR. NO INDICATION OF ANY PROBLEM ON THE DASHBOARD, BUT I CAN DEFINITELY FEEL SOMETHING IS WRONG WITH BREAKING. I DO NOT FEEL SAFE WHEN DRIVING.Read more
Incident date: Mar 10, 2016
WHILE TRAVELING @ ABOUT 15 MPH MADE A RIGHT TURN UP A ONE WAY STREET, CAR MADE A LOUD THUMP SOUND AND LURCHED FORWARD. AT WHICH POINT THE CAR STOPPED AND I WAS NOT ABLE TO MOVE BACK OR FORWARD. EXITED VEHICLE TO FIND DRIVER SIDE WHEEL BROKE OFF AND MOVED FORWARD IN THE WHEEL WELL. MAZDA ROADSIDE WA
... S CALLED AND FLATBED SERVICE ARRANGED. CAR IS WELL MAINTAINED AND ONLY HAS 74,000 MILES. MAZDA NEEDS TO ACT QUICKLY ON THIS RECALL ISSUE BECAUSE SOME ONE IS GOING TO GET SERIOUSLY INJURED OR KIILLED (DRIVING AT HIGHWAY SPEEDS)Read more
Incident date: Mar 10, 2016
WHILE TRAVELING @ ABOUT 15 MPH MADE A RIGHT TURN UP A ONE WAY STREET, CAR MADE A LOUD THUMP SOUND AND LURCHED FORWARD. AT WHICH POINT THE CAR STOPPED AND I WAS NOT ABLE TO MOVE BACK OR FORWARD. EXITED VEHICLE TO FIND DRIVER SIDE WHEEL BROKE OFF AND MOVED FORWARD IN THE WHEEL WELL. MAZDA ROADSIDE WA
... S CALLED AND FLATBED SERVICE ARRANGED. CAR IS WELL MAINTAINED AND ONLY HAS 74,000 MILES. MAZDA NEEDS TO ACT QUICKLY ON THIS RECALL ISSUE BECAUSE SOME ONE IS GOING TO GET SERIOUSLY INJURED OR KIILLED (DRIVING AT HIGHWAY SPEEDS)Read more
Incident date: Mar 10, 2016
WHILE TRAVELING @ ABOUT 15 MPH MADE A RIGHT TURN UP A ONE WAY STREET, CAR MADE A LOUD THUMP SOUND AND LURCHED FORWARD. AT WHICH POINT THE CAR STOPPED AND I WAS NOT ABLE TO MOVE BACK OR FORWARD. EXITED VEHICLE TO FIND DRIVER SIDE WHEEL BROKE OFF AND MOVED FORWARD IN THE WHEEL WELL. MAZDA ROADSIDE WA
... S CALLED AND FLATBED SERVICE ARRANGED. CAR IS WELL MAINTAINED AND ONLY HAS 74,000 MILES. MAZDA NEEDS TO ACT QUICKLY ON THIS RECALL ISSUE BECAUSE SOME ONE IS GOING TO GET SERIOUSLY INJURED OR KIILLED (DRIVING AT HIGHWAY SPEEDS)Read more
Incident date: Oct 28, 2015
TL* THE CONTACT OWNS A 2009 MAZDA CX-9. WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD WHILE ATTEMPTING TO MAKE A LEFT TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE LOWER CONTROL ARM WAS FAILING AND NEEDED TO BE REPLACED. THE VEHICLE
... WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Sep 1, 2015
TL* THE CONTACT OWNS A 2009 MAZDA CX-9. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V451000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFAC
... TURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Jan 1, 2016
I HAVE MAINTAINED MY 2009 MAZDA CX9 TO DATE AND ONLY HAVE 48,000 MILES. I STARTED HEARING A WEIRD NOISE IN THE FRONT WHEEL (HUMMING) IT GOT PROGRESSIVELY WORSE . NOW MY MECHANIC TELLS ME THAT THE DIFFERENTIAL IS GOING. THIS HAS TO BE A MANUFACTURERS DEFECT DUE TO THE LOW MILEAGE AND THE UPKEEP OF
... THIS VEHICLE. ASSISTANCE WITH THIS WOULD BE GREATLY APPRECIATED. IN ADDITION, I'VE LOOKED ONLINE AND SEE THAT OTHER OWNERS ARE EXPERIENCING THE SAME ISSUE.Read more
Incident date: Aug 24, 2015
TL* THE CONTACT OWNS A 2009 MAZDA CX-9. WHILE DRIVING DOWNHILL AT APPROXIMATELY 75 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BALL JOINT AND LOWER CONTROL ARM SEPARATED AND THE RACK AND PINION
... FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,900.Read more
Incident date: Dec 1, 2013
WHEN I BOUGHT THE CAR I NOTED WITH THE DEALERSHIP THAT THE FRONT, WHEELS WHERE SQUEALING AND SKIRTING AS YOU TURN THE CORNER AT LOW SPEED, THEY SEEM TO WEAR QUICKLY AS WELL SINCE I'VE OWNED THE VEHICLE (2012) AND HAVE HAD THEM REPLACED TWICE AND REALIGNED, ALSO THE FOLLOWING YEAR AFTER PURCHASING TH
... E CAR, WHEN IT SNOWED FREQUENTLY, THE ABS LIGHT STAYED ON CONSTANTLY AND SEEMED TO FEEL REALLY GRITTY WHILE PUMPING THE BREAKS IN THE SNOW, CAUSING THE CAR NOT TO BREAK EVEN AT LOW SPEEDS, THERE IS A RATTLING EVERY ONCE IN A WHILE THAT BECAME ASSOCIATED AFTER THE ABS LIGHT CAME ON, WHICH IS ON TO THIS DAY ALONG WITH THE TCS LIGHT, THE TRANSFER CASE FAILED AND ALMOST CAUSED A TERRIBLE ACCIDENT IN 2014 AS IT BEGAN TO WHINE AND EVENTUALLY LOCKED UP ON ME AS I DROVE TO WORK, THE MECHANIC REPLACED BOTH FRONT WHEEL BEARINGS THINKING THAT IT WAS ALSO A PROBLEM BUT WHEN I TOWED IT BACK TO THEM HE CONFIRMED THAT IT WAS THE TRANSFER CASE, HE REPAIRED IT THIS YEAR BUT MAZDA SAYS ITS LEAKING AGAIN AND IT SMELLS LIKE OIL. MY CAR ONLY HAS A LITTLE OVER 80K MILES AND I'VE RESEARCHED COMPLAINTS ON THE TRANSFER CASE AND MANY PEOPLE SEEM TO HAVE THE SAME PROBLEM, THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED ASAP. THESE THREE ISSUES MAY BE RELATED TO EACH OTHER IF SOMEONE REALLY TOOK THE TIME TO INVESTIGATE. NO WAY A CAR SHOULD HAVE CONCERNS LIKE THIS CONSISTENTLY UNDER 80K MILES. I WORK ONLY 18 MINUTES FROM MY JOB AND DO NOT TRAVEL THAT MUCH TO WEAR THIS VEHICLE.Read more
Incident date: Dec 1, 2013
WHEN I BOUGHT THE CAR I NOTED WITH THE DEALERSHIP THAT THE FRONT, WHEELS WHERE SQUEALING AND SKIRTING AS YOU TURN THE CORNER AT LOW SPEED, THEY SEEM TO WEAR QUICKLY AS WELL SINCE I'VE OWNED THE VEHICLE (2012) AND HAVE HAD THEM REPLACED TWICE AND REALIGNED, ALSO THE FOLLOWING YEAR AFTER PURCHASING TH
... E CAR, WHEN IT SNOWED FREQUENTLY, THE ABS LIGHT STAYED ON CONSTANTLY AND SEEMED TO FEEL REALLY GRITTY WHILE PUMPING THE BREAKS IN THE SNOW, CAUSING THE CAR NOT TO BREAK EVEN AT LOW SPEEDS, THERE IS A RATTLING EVERY ONCE IN A WHILE THAT BECAME ASSOCIATED AFTER THE ABS LIGHT CAME ON, WHICH IS ON TO THIS DAY ALONG WITH THE TCS LIGHT, THE TRANSFER CASE FAILED AND ALMOST CAUSED A TERRIBLE ACCIDENT IN 2014 AS IT BEGAN TO WHINE AND EVENTUALLY LOCKED UP ON ME AS I DROVE TO WORK, THE MECHANIC REPLACED BOTH FRONT WHEEL BEARINGS THINKING THAT IT WAS ALSO A PROBLEM BUT WHEN I TOWED IT BACK TO THEM HE CONFIRMED THAT IT WAS THE TRANSFER CASE, HE REPAIRED IT THIS YEAR BUT MAZDA SAYS ITS LEAKING AGAIN AND IT SMELLS LIKE OIL. MY CAR ONLY HAS A LITTLE OVER 80K MILES AND I'VE RESEARCHED COMPLAINTS ON THE TRANSFER CASE AND MANY PEOPLE SEEM TO HAVE THE SAME PROBLEM, THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED ASAP. THESE THREE ISSUES MAY BE RELATED TO EACH OTHER IF SOMEONE REALLY TOOK THE TIME TO INVESTIGATE. NO WAY A CAR SHOULD HAVE CONCERNS LIKE THIS CONSISTENTLY UNDER 80K MILES. I WORK ONLY 18 MINUTES FROM MY JOB AND DO NOT TRAVEL THAT MUCH TO WEAR THIS VEHICLE.Read more
Incident date: Dec 1, 2013
WHEN I BOUGHT THE CAR I NOTED WITH THE DEALERSHIP THAT THE FRONT, WHEELS WHERE SQUEALING AND SKIRTING AS YOU TURN THE CORNER AT LOW SPEED, THEY SEEM TO WEAR QUICKLY AS WELL SINCE I'VE OWNED THE VEHICLE (2012) AND HAVE HAD THEM REPLACED TWICE AND REALIGNED, ALSO THE FOLLOWING YEAR AFTER PURCHASING TH
... E CAR, WHEN IT SNOWED FREQUENTLY, THE ABS LIGHT STAYED ON CONSTANTLY AND SEEMED TO FEEL REALLY GRITTY WHILE PUMPING THE BREAKS IN THE SNOW, CAUSING THE CAR NOT TO BREAK EVEN AT LOW SPEEDS, THERE IS A RATTLING EVERY ONCE IN A WHILE THAT BECAME ASSOCIATED AFTER THE ABS LIGHT CAME ON, WHICH IS ON TO THIS DAY ALONG WITH THE TCS LIGHT, THE TRANSFER CASE FAILED AND ALMOST CAUSED A TERRIBLE ACCIDENT IN 2014 AS IT BEGAN TO WHINE AND EVENTUALLY LOCKED UP ON ME AS I DROVE TO WORK, THE MECHANIC REPLACED BOTH FRONT WHEEL BEARINGS THINKING THAT IT WAS ALSO A PROBLEM BUT WHEN I TOWED IT BACK TO THEM HE CONFIRMED THAT IT WAS THE TRANSFER CASE, HE REPAIRED IT THIS YEAR BUT MAZDA SAYS ITS LEAKING AGAIN AND IT SMELLS LIKE OIL. MY CAR ONLY HAS A LITTLE OVER 80K MILES AND I'VE RESEARCHED COMPLAINTS ON THE TRANSFER CASE AND MANY PEOPLE SEEM TO HAVE THE SAME PROBLEM, THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED ASAP. THESE THREE ISSUES MAY BE RELATED TO EACH OTHER IF SOMEONE REALLY TOOK THE TIME TO INVESTIGATE. NO WAY A CAR SHOULD HAVE CONCERNS LIKE THIS CONSISTENTLY UNDER 80K MILES. I WORK ONLY 18 MINUTES FROM MY JOB AND DO NOT TRAVEL THAT MUCH TO WEAR THIS VEHICLE.Read more
Showing 50 of 65 complaints.