2023 LEXUS ES350

0 recalls, 2 complaints - 17 TSBs

No recalls found for this vehicle.

Complaint Statistics

2 total complaints

Top Reported Components

Component	Complaints
EXTERIOR LIGHTING	1
UNKNOWN OR OTHER	1

Incident date: Apr 18, 2023

I purchased a 2015 Volkswagen Jetta from North Coast Auto Mall on March 19, 2023 and the following day several issues went wrong with the vehicle like: The car reeked of gasoline, oil and engine lights came on, driver side head light blew out. Also, I was told that the car had an inspection, come to... Read more

Incident date: Apr 18, 2023

2014 CHEVROLET SONIC. CONSUMER IS SEEKING REIMBRSEMENT FOR REPAIRS MADE TO VEHICLE. THE CONSUMER STATED AN ADDITIONAL $1,468.61 IN EXTRA REPAIRS (REPLACING FRONT STRUTS, SHOCKS, SWAY LINK BAR AND PIA EVAPORATOR PURGE VALVE). THESE REPAIRS WERE DONE BEFORE 90,000MILES. THE FOLLOWING YEAR THE CONSUMER... Read more

Technical Service Bulletins, 2023 LEXUS ES350

17 manufacturer communications from 12 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	6
200000 WHEELS	2
210000 TRAILER HITCHES	2
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	1
346000 COMMUNICATION:MANUFACTURER TELEMATICS	1
110000 ELECTRICAL SYSTEM	1
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT	1
280000 BACK OVER PREVENTION	1

118000 ELECTRICAL SYSTEM:SOFTWARE

TSB: Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after conne

353000 EQUIPMENT:ELECTRICAL

TT: When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

TSB: A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability

110000 ELECTRICAL SYSTEM

210000 TRAILER HITCHES

TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires

200000 WHEELS

350000 EQUIPMENT

TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond

280000 BACK OVER PREVENTION

TT: Some 2023 Lexus ES and UX vehicles may exhibit a condition where the Vehicle Customize settings within the head unit are unavailable/grayed out after connecting to the DLC3 port.

350000 EQUIPMENT

TT: Some 2022-2023MY Lexus vehicles with the ?21MM (Multimedia) system may experience an error with the User Profile not loading when starting the vehicle and the vehicle reverting to the Guest Profile mode.

350000 EQUIPMENT

TSB: This bulletin contains the vehicle specific pre-delivery services for 2023 model year ES 250, ES 300 Hybrid, and ES 350 vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed

350000 EQUIPMENT

210000 TRAILER HITCHES

200000 WHEELS

350000 EQUIPMENT

TSB: 2023 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and re

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TSB: All 2023 model year Lexus vehicles are equipped with a factory-installed SiriusXM Satellite Radio, including a 90-day free customer trial. As part of the Pre-Delivery Service (PDS) process, ensure that the SiriusXM satellite radio is a

350000 EQUIPMENT

TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TT: To improve guest support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.

NHTSA Safety Investigations, LEXUS ES350

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

DP, Closed , Model Year: 2009

Low-speed surging

The Agency received a petition on June 19, 2015, requesting an investigation into low-speed surging in different models of Toyota automobiles in which the car starts accelerating and the engine RPM increases even when the accelerator pedal is not depressed.The petition is based upon the petitioner's... Read more

PE, Closed , Model Year: 2007

ACCESSORY FLOOR MAT

COMPLAINANTS INTERVIEWED BY ODI STATED THAT THEY APPLIED THE THROTTLE PEDAL TO ACCELERATE THE VEHICLE THEN EXPERIENCED UNWANTED ACCELERATION AFTER RELEASE.SUBSEQUENT (AND SOMETIMES REPEATED) APPLICATIONS OF THE BRAKE PEDAL REDUCED ACCELERATION BUT DID NOT STOP THE VEHICLE.IN SOME INCIDENTS DRIVERS T... RAVELED SIGNIFICANT DISTANCES (MILES) AT HIGH VEHICLE SPEEDS (GREATER THAN 90 MPH) BEFORE THE VEHICLE STOPPED (ODI NOTES THAT MULTIPLE BRAKE APPLICATIONS WITH THE THROTTLE IN AN OPEN POSITION CAN DEPLETE THE BRAKE SYSTEM'S POWER (VACUUM) ASSIST RESERVE RESULTING IN DIMINISHED BRAKING).THE SUBJECT VEHICLES HAVE AN ENGINE CONTROL BUTTON INSTEAD OF A TRADITIONAL IGNITION KEY. SOME DRIVERS REPORTED THAT THEIR ATTEMPTS TO TURN THE ENGINE OFF BY PRESSING THE CONTROL BUTTON WERE UNSUCCESSFUL.IN THESE CASES IT APPEARS THE DRIVERS WERE UNAWARE THAT THE BUTTON'S FUNCTIONALITY CHANGES WHEN THE VEHICLE IS IN MOTION REQUIRING THAT IT BE DEPRESSED FOR 3 SECONDS (INSTEAD OF MOMENTARILY) TO STOP THE ENGINE.ODI HAS OBSERVED THAT AN UNSECURED LEXUS ACCESSORY ALL WEATHER FLOOR MAT CAN TRAP THE THROTTLE PEDAL IN AN OPEN POSITION RESULTING IN SIGNIFICANT UNWANTED ACCELERATION.UNSECURED FLOOR MATS HAVE BEEN FOUND IN THE MAJORITY OF INCIDENT VEHICLES.IN ADDITION, ODI HAS INSPECTED TWO INCIDENT VEHICLES DOCUMENTING BRAKE DAMAGE DUE TO OVERHEATING. IN THE FIVE ODI CRASH INCIDENTS THE OPERATORS ALLEGE THEY EXPERIENCED UNWANTED ACCELERATION AND WERE UNABLE TO STOP THE VEHICLE TO AVOID THE COLLISION.FOUR OF THE FIVE CRASHES ARE MULTI-VEHICLE (ONE INVOLVING 7 VEHICLES) AND TWO RESULTED IN TOTAL LOSS DAMAGES (ONE INVOLVING A FIRE).ONE INJURY, WHICH RESULTED FROM A ROLL-OVER CRASH, WAS SIGNIFICANT AND THE INJURED PERSON CONTINUES TO SHOW SYMPTOMS.ONE INJURY INCIDENT IS NOT CRASH RELATED (COMPLAINANT ALLEGES A KNEE INJURY DUE TO OVEREXERTION DURING BRAKE APPLICATION). IN THEIR RESPONSE TO ODI'S APRIL 5, 2007 INFORMATION REQUEST LETTER, TOYOTA ACKNOWLEDGES THAT SOME OF THE ALLEGED INCIDENTS ARE LIKELY RELATED TO IMPROPER INSTALLATION OF THE DRIVER SIDE ALL WEATHER FLOOR MAT RESULTING IN INTERFERENCE WITH ACCELERATOR PEDAL MOVEMENT.TOYOTA DESCRIBES VARIOUS CHANGES TO THE LABELING OF THE ALL WEATHER MAT (INCLUDING A STICKER FOR THE BOTTOM OF THE MAT AND ENLARGING THE STATEMENT ON THE VISIBLE SURFACE) AND THE PACKAGING USED FOR SALES OF THE MATS, AND HAS NOTIFIED ODI OF AN OWNER MAILING TO SUBJECT VEHICLE OWNERS WARNING OF THE DANGERS OF IMPROPER MAT INSTALLATION.TOYOTA BELIEVES THE SUBJECT VEHICLES AND THE ALL WEATHER MAT DO NOT CONTAIN A SAFETY RELATED DEFECT AND THAT THE ACTIONS THEY HAVE TAKEN ARE SUFFICIENT TO ADDRESS ANY FUTURE CONCERNS. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS ISSUE AND TO ASSESS THE ACTIONS TAKEN BY TOYOTA.Read more

LEXUS ES350 - All Years Overview

Complete safety history for the LEXUS ES350 across all model years (2007, 2020).

36 Total Recalls

1,531 Total Complaints

2 Investigations

198 Reported Crashes

11 Reported Fires

11 Reported Deaths

LEXUS ES350 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2023 (current)	0	2
2022	0	5	View
2021	0	6	View
2020	1	10	View
2019	2	6	View
2018	2	7	View
2017	1	26	View
2016	1	27	View
2015	1	23	View
2014	1	26	View
2013	1	29	View
2012	3	94	View
2011	3	161	View
2010	5	150	View
2009	5	154	View
2008	5	276	View
2007	5	529	View

Other LEXUS Models

Model	Recalls	Complaints
LS	421	284	View
RX	420	1,181	View
TX	406	75	View
LX	353	73	View
NX	352	296	View
NX HYBRID	310	13	View
LS HYBRID	256	5	View
RZ	252	29	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 LEXUS ES350

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2023 LEXUS ES350

Most Affected Components

NHTSA Safety Investigations, LEXUS ES350

LEXUS ES350 - All Years Overview

LEXUS ES350 - Year by Year

Other LEXUS Models