2010 LEXUS ES350 Recalls, Complaints & Safety

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

928,220 vehicles affected

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

928,220 vehicles affected

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

1,299,448 vehicles affected

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

628,018 vehicles affected

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

1,754,517 vehicles affected

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.

4,445,056 vehicles affected

The contact owns a 2010 Lexus ES350.The contact stated while driving at various speeds, the sun was reflecting on the dashboard. There was a mirror-like image obstructing the driver's vision. The contact stated that there was a shiny substance on the dashboard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number. The failure mileage was approximately 91,000.

TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V005000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IRA LEXUS MANCHESTER (18 KILTON RD, BEDFORD, NH 03110, (603) 218-3500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF ENGLEWOOD (53 ENGLE ST, ENGLEWOOD, NJ 07631, (201) 568-3900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AND NEEDED TO BE ORDERED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE FAILED TO START WHEN PROPER PROCEDURE WAS FOLLOWED, THAT IS DEPRESSING THE BRAKE AND THEN WHEN GREEN LIGHT ILLUMINATES ON STARTER BUTTON ON DASHBOARD, PRESSING THAT BUTTON. THIS HAS HAPPENED OVER FIFTY TIMES. VEHICLE HAS BEEN INSPECTED AT LOCAL LEXUS DEALERSHIP OVER THE COURSE OF AT LEAST FIVE SEPARATE DAYS. A COMPREHENSIVE SET OF DIAGNOSTIC TESTS WERE PERFORMED AT DEALERSHIP DURING ONE OF THESE INSPECTIONS WHEN CAR FAILED TO START IN THEIR SERVICE DEPARTMENT WHILE TECHNICIAN WAS BEING OVERSEEN BY A DIAGNOSTIC EXPERT FROM THE DEALERSHIP. I WAS TOLD THEY COULD NOT FIND ANY PROBLEM, AND SHOULD CALL AGAIN IF IT SHOULD REOCCUR. THEY SAID THERE WAS NO RECORD OF THIS HAPPENING BEFORE SO THERE WAS NOTHING ELSE THEY COULD DO. DO YOU HAVE RECORD OF THIS HAPPENING WITH EITHER OTHER LEXUS OR ANY VEHICLES SIMILARLY EQUIPPED, AND IF SO ARE THERE ANY REPAIR STEPS THAT CAN BE UNDERTAKEN? MY WIFE AND I ARE VERY NERVOUS ABOUT TRYING TO DRIVE THE VEHICLE, BECAUSE WE NEVER KNOW IF WE WILL BE STRANDED SOMEWHERE AND UNABLE TO GET TO HOME OR SAFETY. THIS HAS HAPPENED WHEN THE VEHICLE WAS PARKED IN OUR GARAGE OR AT A SHOPPING AREA, AND IT WAS NOT IDLING OR RUNNING, BUT IN. THE "OFF" MODE. THESE EVENTS OCCURRED 4/3/2018, 4/4/2018, 10/25/2018 THRU 11/1/2018 THE VEHICLE WAS NOT BEING DRIVEN BETWEEN 5/11/2018 AND 10/13/2018 BECAUSE MY WIFE AND MYSELF WERE LIVING IN ANOTHER LOCATION, AND SAID VEHICLE WAS HOUSED IN A LOCKED GARAGE WITH A BATTERY CHARGER ATTACHED (TRICKLE CHARGER), THAT WAS PURCHASED FROM AN AUTHORIZED LEXUS DEALER. CAR AND CHARGER WERE CHECKED EVERY TWO WEEKS TO MAKE SURE CHARGER WAS WORKING. CHARGER OPERATED PROPERLY DURING THAT ENTIRE TIME SPAN.

HAPPENED IN A RESIDENTIAL NEIGHBORHOOD. IN MOTION TO MAKE A TURN AROUND FROM THE MAIN STREET INTO A SIDE STREET. I WANTED TO HEAD BACK THE DIRECTION FROM WHERE I HAD JUST BEEN. I WAS MOVING VERY SLOWLY BECAUSE OF THE SMALL TURNING RADIUS.I WAS JUST TURNING INTO THE VERY OPENING OF THE SIDE STREET. UPON CURVING INTO THE "U" OF MY TURN THE CAR FIERCELY PROPELLED FORWARD. IT FELT LIKE IT WAS ATTEMPTING A "0 TO 60" LAUNCH. I LOOKED AT MY FOOT IN DISBELIEF THAT I MAY HAVE BEEN ON THE GAS PEDAL .NO... MY FOOT WAS ON THE BRAKE. MY CAR CRASHED INTO A LARGE ROCK/BOULDER RESIDENTIAL LANDSCAPE THAT STOPPED IT. I SHUT MY ENGINE OFF. PASSENGER SIDE REAR WHEEL WAS OFF THE GROUND. FRONT RIGHT WAS ELEVATED ON TOP OF ROCKS. I WAS FINE. VERY SHAKEN AND IN DISBELIEF OF THE RAPID LAUNCH AND SITUATION. RAPID CAR HAD TO BE TOWED. EXTERIOR DAMAGE. UNDERSIDE DAMAGE AS WELL.

Crash

TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED AND STICKY. THE CONTACT ALSO STATED THAT THE SUN PRODUCED A GLARE ON THE DASHBOARD, WHICH MADE DRIVING VERY DIFFICULT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER. THE TECHNICIAN TOOK PICTURES AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

TAKATA RECALL NOTIFIED A LEXUS DEALER, WAS TOLD IT WOULD BE 3 TO 4 MONTHS UNTIL PROBLEM IS REMEDIED

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. LEXUS OF RICHMOND IN RICHMOND, VA STATED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

KEEP ON WAITING FOR DEALER TO FIX AIRBAG RECALL ISSUE. DANGEROUS TO DRIVE AUTO WITH PASSENGER IN FRONT SEAT. DEALER HAS NO IDEA AS TO WHEN THE AUTO WILL BE ABLE TO BE REPAIR.

2010 LEXUS ES350. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS

TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO MELT. THE GLARE FROM THE MELTING DASHBOARD CREATED A GLARE ON THE WINDSHIELD THAT INTERFERED WITH THE DRIVER'S VISION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JM LEXUS, 5350 W SAMPLE RD, MARGATE, FL 33073, (954) 972-2200) WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 31,100.

DASHBOARD IS MELTING AND BECOMING STICKY/TACKY AND SHINY CAUSING DECREASED VISIBILITY ON SUNNY DAYS

2010 ES350 LEXUS. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIR BAG SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE RECALL REPAIR WAS COMPLETED. UPDATED 09/21/2017 *JS

TL* TAKATA RECALL. THE CONTACT'S WIFE OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HENDRICK LEXUS OF CHARLOTTE (704-200-9071 LOCATED AT 6025 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212) WHERE THE VEHICLE WAS TAKEN IN FOR REPAIRS. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNED A 2010 LEXUS ES350. THE CONTACT RECEIVED A NOTIFICATION STATING THAT THE VEHICLE HAD TAKATA AIR BAGS. THE CONTACT WAS CONCERNED THAT THE VIN WAS NOT INDICATING THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED. A LOCAL MECHANIC WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE'S MILEAGE WAS 104,000. UPDATED 09/06/17*LJ *JS

TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER LEXUS OF ROCKVILLE CENTRE LOCATED AT 700 SUNRISE HIGHWAY ROCKVILLE CENTRE NY 11570, AND PHONE NUMBER: 516-992-4100 WHERE IT WAS INFORMED THAT RECALL REMEDY PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO THE DEALER (FIELDS LEXUS LOCATED IN ORANGE PARK, FL), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEXUS OF TOWSON LOCATED AT 1040 YORK RD, TOWSON, MD 21204; (410) 769-9400) WAS CONTACTED AND STATED THAT THERE WERE NO APPOINTMENTS AVAILABLE UNTIL THE END OF SEPTEMBER 2017. THE DEALER ALSO STATED THAT IT WAS FINE FOR PEOPLE TO WAIT. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNED A 2010 LEXUS ES350. WHILE DRIVING 30 MPH, THE CONTACT FELL ASLEEP AND CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SCHULTZ FORD W HAVERSTRAW, INC. LOCATED AT N ROUTE 9W US-9W, WEST HAVERSTRAW, NY 10993; (845) 947-2500 WHERE IT WAS DEEMED DESTROYED. THERE WERE NO INJURIES, BUT THE CONTACT WAS TAKEN TO THE HOSPITAL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Crash

TAKATA RECALL - THE LOCAL LEXUS OF GREENVILLE IN SC HAS BEEN VERY UNRESPONSIVE AND HAS CANCELLED APPOINTMENTS. OVER A YEAR LATER. WE KEEP GETTING LETTERS FROM LEXUS, BUT NO ONE IS FIXING IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (VALLEY LEXUS IN MODESTO, CA) AND PROVIDED THE CONTACT WITH A REPAIR APPOINTMENT SCHEDULED FOR SEPTEMBER 20, 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WERE AVAILABLE AT THE DEALER'S. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/17/17 *BF *CN

BRAKES DO NOT STOP AS THEY SHOULD

2010 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE. *LD THE CONSUMER STATED THE MANUFACTURER PROVIDED A LOANER VEHICLE. THE LOANER VEHICLE DID NOT HAVE THE BAR CODE AFFIXED TO IT IN ORDER TO BE PROVIDED ENTRANCE INTO THE CONSUMER'S GATED COMMUNITY NOR, THE SUNPASS FOR TRAVEL ON HIGHWAYS. ALSO, ONLY ONE PERSON WAS PERMITTED TO DRIVE THE VEHICLE. UPDATED 07/10/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). WHILE DRIVING 50 MPH, THE CONTACT HAD TO ABRUPTLY DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO RESPOND. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. PRIOR TO THE CRASH, THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO STERLING MCCALL LEXUS (10025 SOUTHWEST FWY, HOUSTON, TX 77074, (713) 995-2600) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000. PARTS DISTRIBUTION DISCONNECT.

Crash

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (JACK INGRAM LEXUS IN MONTGOMERY, ALABAMA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/22/17*LJ THE CONSUMER STATED THE VEHICLE WAS DUE TO BE REPAIRED ON AUGUST 30, 2017.*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL NALLEY LEXUS SMYRNA DEALER WAS CONTACTED AT 888-501-2233 LOCATED ON 2750 COBB PKWY SE. SMYRNA GA, 30080 WHERE SHE WAS INFORMED THAT PARTS WOULD NOT BE MADE AVAILABLE UNTIL SOMETIME IN SEPTEMBER AND SHE WOULD HAVE TO CALL BACK IN SEPTEMBER IN ORDER TO BE PLACED ON A WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (HERRIN GEAR LEXUS, JACKSON, MS: 601-354-3882) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (JOHN HARVEY LEXUS, BOSSIER CITY, LA), AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. UPDATED 08/22/17*LJ UPDATED 8/25/2017 *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (LEXUS OF NEW ORLEANS IN NEW ORLEANS, LOUISIANA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH NALLEY LEXUS SMYRNA (2750 COBB PKWY SE, SMYRNA, GA 30080) WHO STATED THAT THE PARTS WOULD BE AVAILABLE IN SEPTEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER WHERE IT WAS INFORMED THAT THE REMEDY PARTS WOULD NOT BE AVAILABLE UNTIL SEPTEMBER OF 2017. THE MANUFACTURER CONFIRMED THAT PARTS WOULD NOT BE AVAILABLE UNTIL SEPTEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

2010 MERCEDES BENZ E550. CONSUMER WRITES IN REGARDS TO KEYLESS IGNITION SYSTEM ISSUES AND AUTO-OFF PUSH BUTTON MECHANISM INSTALLATION TO PREVENT CARBON MONOXIDE POISONING. *SMD THE CONSUMER STATED THE VEHICLE WAS PARKED IN THE GARAGE. THE NEXT DAY THE GARAGE AS WELL AS THE ENGINE WAS NOTICEABLY HOT. 2 ADULTS WERE LATER FOUND UNCONSCIOUS IN THE HOME FROM CARBON MONOXIDE POISONING. *JS

2 injured

TAKATA RECALL IT HAS BEEN OVER A YEAR SINCE I WAS NOTIFIED OF THE RECALL AND THE DEALER STILL DOES NOT HAVE REPLACEMENT AIR BAGS AND ON JUNE 19, 2017, WAS ADVISED THAT HE MAY HAVE THEM IN SEPTEMBER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (LEXUS OF CONCORD 2001 MARKET STREET CONCORD, CA 94520) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE PASSENGER FRONTAL AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT THE PARTS WOULD EVENTUALLY BE AVAILABLE AND REFERRED THE CONTACT TO HER LOCAL DEALER. THE LOCAL DEALER (STERLING MCCALL LEXUS LOCATED AT 10025 SOUTHWEST FWY HOUSTON, TX 77074) WAS CONTACTED AND STATED THAT THEY DID NOT SEE THE INFLATORS BEING REPAIRED AND SUGGESTED THAT THE CONTACT CONSIDER A NEW VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (LEXUS OF JACKSONVILLE, 10259 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (888) 721-3509) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER DID NOT KNOW WHEN THE VEHICLE COULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (LEXUS OF CLEARWATER, 27547 US HWY 19 N, CLEARWATER, FL 33761; (727) 231-1443) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL SEPTEMBER OF 2017. THE MANUFACTURER WAS CONTACTED AT 800-255-3987 AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL FREEMAN TOYOTA LEXUS DEALER (2875 CORBY AVE SANTA ROSA, CA 95407), BUT WAS NOT SERVICED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE ANTICIPATED REPAIR DATE WAS SEPTEMBER OF 2017. A DEALER WAS CONTACTED AND STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 07/11/17*LJ *CN

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAMARA RECALL-ISSUED FOR MY VEHICLE IN MAY OF 2016. NEXT MONTH WILL BE A YEAR AND LEXUS STILL HASN'T DONE ANYTHING. I WAS ORIGINALLY TOLD TWICE THEY WERE WAITING ON PARTS. WHEN THEY CALLED FOR MY SERVICE APPOINTMENT I ASKED IF THE PARTS WERE FINALLY RECEIVED. I WAS THEN TOLD THEY'RE STILL "DECIDING" WHAT TO DO. THAT SHOULDN'T TAKE ONE YEAR!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL " I HAVE BEEN WAITING FOR MONTHS FOR AIRBAG REPLACEMENT. THE LEXUS DEALERSHIP AND HQ STATES THEY DO NOT KNOW WHEN REPLACEMENT WILL BE AVAILABLE. I AM 81 YEARS OLD AND THIS IS CAUSING UNDUE HARDSHIP AND STRESS FOR ME.