2017 LEXUS ES350
1 recalls, 26 complaints - 146 TSBs - 5/5 safety rating
17V415000 Jun 29, 2017
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017 Lexus ES350 vehicles. The right-hand side tie rod lock nut may loosen over time.
Consequence
If the lock nut loosens, the tie rod may separate causing a loss of steering and increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will inspect the lock nut and, if it is found loose, replace the lock nut, steering gear assembly, and tie rod assembly, free of charge. The recall began on July 26, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this... Read more
Complaint Statistics
26 total complaints
11 crashes 7 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 3 |
| STRUCTURE:BODY | 3 |
| VISIBILITY/WIPER | 3 |
| SUSPENSION | 2 |
| SERVICE BRAKES | 2 |
| AIR BAGS | 2 |
| EXTERIOR LIGHTING | 1 |
| ELECTRICAL SYSTEM | 1 |
| SEATS | 1 |
| STEERING | 1 |
FORWARD COLLISION AVOIDANCE
Sep 21, 2022
Incident date: Sep 15, 2022
The contact owns a 2017 Lexus ES350. The contact stated that while driving at 45 MPH, the contact stated that a beeping alert sounded to notify him that he was approaching another vehicle. As the contact attempted to depress the brake pedal, the brake pedal failed and the contact rear-ended the vehi... Read more
Crash
1 injured
SERVICE BRAKES, HYDRAULIC
Sep 21, 2022
Incident date: Sep 15, 2022
The contact owns a 2017 Lexus ES350. The contact stated that while driving at 45 MPH, the contact stated that a beeping alert sounded to notify him that he was approaching another vehicle. As the contact attempted to depress the brake pedal, the brake pedal failed and the contact rear-ended the vehi... Read more
Crash
1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
Apr 7, 2022
Incident date: Apr 6, 2022
The contact owns a 2017 Lexus ES350. The contact stated that while in reverse and slowly reversing into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into a tree. The contact indicated that the unintended acceleration occurred while pressing the brake pedal an... Read more
Crash
VEHICLE SPEED CONTROL
Apr 7, 2022
Incident date: Apr 6, 2022
The contact owns a 2017 Lexus ES350. The contact stated that while in reverse and slowly reversing into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into a tree. The contact indicated that the unintended acceleration occurred while pressing the brake pedal an... Read more
Crash
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Aug 31, 2021
Incident date: Aug 27, 2021
The contact owns a 2017 Lexus ES350. The contact stated while driving approximately 65 MPH, the sunroof exploded without warning. The vehicle was taken to a local dealer where it was diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 3... Read more
ELECTRICAL SYSTEM:SOFTWARE
May 11, 2021
Incident date: Oct 1, 2020
2017 LEXUS ES350. CONSUMER WRITES REGARDING VEHICLES SAFETY CONNECT SYSTEM BEING DISCONNECTED. *LD *JS
UNKNOWN OR OTHER
Feb 16, 2021
Incident date: Feb 15, 2021
I WAS DRIVING DOWN THE HIGHWAY IN VA AND I HEARD A LOUD EXPLOSION AND I LATER FOUND OUT THE SUNROOF EXPLODED ON ITS OWN NO CARS AROUND, NO OVER PASS IT JUST EXPLODED INTO LITTLE PIECES.
STRUCTURE:BODY
Sep 3, 2020
Incident date: Aug 31, 2020
I WAS DRIVING DOWN THE HIGHWAY HAVING JUST PICKED PICKED UP THIIS CAR I JUST BOUGHT FROM THE DEALERSHIP WHEN SUDDENLY I HEARD A LOUD EXPOLOSION UP ABOVE AND NOTICED MY SUNROOF EXPLODED SENDING PIECES OF GLASS INTO MY CAR. I WAS SCRATCHED AND HAD TO GET HOME 1/2 HOUR AWAY. DEALERSHIP WAS FAR. THE DEA... Read more
VISIBILITY/WIPER
Mar 6, 2020
Incident date: Feb 24, 2020
REAR TINTED INSIDE THE GLASS WINDOW HAS BUBBLES AND SMEARED ADHESIVE ACROSS GLASS CAUSING IT HARD TO VIEW WHAT IS BEHIND ME. I HAVE NO IDEA HOW IT HAPPENS I BOUGHT THE CAR ON NOVEMBER 16, 2016. MOST OF THE TIME THE CAR IS PARKED IN MY DRIVEWAY. I NOTICED IT THE FIRST TIME IN THE LAST WEEK OF FEB... Read more
VISIBILITY/WIPER
Jan 24, 2020
Incident date: Jan 24, 2020
UPON APPROACHING MY CAR, IN A CONTROLLED PARKING LOT (CAR IS STATIONARY), I NOTICED THE REAR PORTION OF THE PANORAMIC SUNROOF APPEARS TO HAVE EXPLODED. SUNROOF SHOWS DEFECTIVE BUBBLE, AND OUTER-EDGES APPEAR TO HAVE CRACKED ALL THE WAY AROUND. INVESTIGATION OF THE AREA AROUND THE CAR SHOWS NO FOREIGN... Read more
VISIBILITY/WIPER
May 2, 2019
Incident date: Apr 30, 2019
THE WINDSHIELD CRACKED TWO TIMES WITHIN TWO YEARS. FIRST TIME, THERE WAS NO VISIBLE SIGN (OR NOISE) OF ANY ROCK HITTING WINDSHIELD AS I PARKED THE CAR IN SUN. WHEN I CAME BACK TO PARKING, THE WINDSHIELD WAS CRACKED AND THE CRACK EXTENDED IN LENGTH AS I DROVE. IT COSTS ME $500 IN INSURANCE DEDUCTIBLE... Read more
SERVICE BRAKES
Dec 7, 2018
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE REVERSING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO LEXUS OF WATERTOWN (330 ARSENAL ST., WATERTOWN, MA 02472, (888) 677-9785) WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO FAILURE WITH ... Read more
AIR BAGS
Oct 9, 2018
Incident date: Oct 8, 2018
DURING AN ACCIDENT FROM REAR ENDED, AIRBAGS WERE NOT DEPLOYED AND NOW IT IS SAYS THAT SRS AIRBAGS ARE MALFUNCTIONED.
Crash
1 injured
UNKNOWN OR OTHER
Aug 13, 2018
Incident date: Sep 1, 2017
NAV SYSTEM WILL NOT TAKE ME TO MY HOME ADDRESS - MY DEVELOPMENT WAS STARTED IN 2003. MY STREET IN NOT AVAILABLE AND THE NAV SYSTEM DISABLES ME FROM TYPING THE STREET NAME. JUST MOVED TO A NEW STATE AND NEED TO BE ABLE TO PUT IN 'TAKE ME HOME'. I HAVE CONTACTED THE DEALER (WILDE LEXUS, SARASOTA, FL) ... Read more
ENGINE
Jun 29, 2018
Incident date: Jun 22, 2018
TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. AFTER SEVERAL MINUTES, UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (BELL LEXUS NORTH SCOTTSDALE, 18555 N SCOTTSDALE RD, SCOTTSDALE, AZ 85255, (480... Read more
SUSPENSION
May 17, 2018
Incident date: May 10, 2018
TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SIDE TIRE FRACTURED AND THE CONTROL ARM ASSOCIATED WITH THE SUSPENSION ARM FRACTURED NEAR THE WHEEL BEARING. THE FRONT DRIVER'S SIDE WHEEL WAS PULLING THE VEHICLE TO THE LEFT INTO ONCOMING TRAFFIC. AS A R... Read more
Crash
1 injured
STEERING
May 17, 2018
Incident date: May 10, 2018
TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SIDE TIRE FRACTURED AND THE CONTROL ARM ASSOCIATED WITH THE SUSPENSION ARM FRACTURED NEAR THE WHEEL BEARING. THE FRONT DRIVER'S SIDE WHEEL WAS PULLING THE VEHICLE TO THE LEFT INTO ONCOMING TRAFFIC. AS A R... Read more
Crash
1 injured
STRUCTURE:BODY
Mar 9, 2018
Incident date: Mar 6, 2018
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 70 MILES PER HOUR AT 6:45 PM ON TUESDAY, MARCH 6TH, MY SUNROOF SUDDENLY EXPLODED AND GLASS FRAGMENTS FELL INSIDE MY VEHICLE. AT THE TIME OF THE EXPLOSION, THERE WERE NOT ANY CARS AROUND MY VEHICLE NOR DID I HIT ANY OBJECT ON THE ROAD INCLUDING A POTH... Read more
STRUCTURE:BODY
Dec 29, 2017
Incident date: Dec 29, 2017
WHILE TRAVELING APPROXIMATELY 40 MPH ON A SUNNY DAY (45 DEGREES) THE FRONT PANORAMIC SUNROOF SPONTANEOUSLY EXPLODED. IT WAS ABOUT 2 PM EST. THERE WERE NO CARS AROUND ME OR ANYTHING ABOVE. IT SOUNDED LIKE AN EXPLOSION. I PULLED OVER AND LOOKED AROUND TO SEE WHAT THE NOISE WAS. IT WASN'T UNTIL I LOOKE... Read more
UNKNOWN OR OTHER
Nov 21, 2017
Incident date: Sep 21, 2017
THE PRE-COLLISION SYSTEM DOES NOT WORK PROPERLY. THE CAR REAR ENDED THE VEHICLE IN FRONT OF IT WITHOUT WARNING AND BRAKE ASSIST BY PRE-COLLISION SYSTEM AS LEXUS CLAIMED. IT RESULTED IN AN ACCIDENT. LEXUS HAS PERFORMED THE INVESTIGATION AND EXTRACTED DATA FROM EDR. THEY CONCLUDED NO DEFECT FOUND. ... Read more
Crash
AIR BAGS
Nov 7, 2017
Incident date: Oct 23, 2017
TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE AT A STOP, THE CONTACT'S VEHICLE WAS REAR ENDED AND CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAG ERROR WARNING INDICATOR ILLUMINATED AFTER THE CRASH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MUL... Read more
Crash
1 injured
SEATS
Jul 17, 2017
Incident date: Jul 16, 2017
***** WHEN VENTILATED SEAT FEATURE IS TURNED ON, THERE IS TREMENDOUS HEAT THAT BEGINS TO BUILD IN THE MIDDLE/LOWER SEAT BACK. HEAT IS ALSO BEING FELT ON THE UPPER RIGHT SHOULDER OF THE BOLSTER. THIS IS CAUSING SUCH AN ISSUE THAT I AM HAVING TO LEAN FORWARD WHILE DRIVING TO AVOID THE HEAT BUILD-UP TH... Read more
ELECTRICAL SYSTEM
Jul 17, 2017
Incident date: Jul 16, 2017
***** WHEN VENTILATED SEAT FEATURE IS TURNED ON, THERE IS TREMENDOUS HEAT THAT BEGINS TO BUILD IN THE MIDDLE/LOWER SEAT BACK. HEAT IS ALSO BEING FELT ON THE UPPER RIGHT SHOULDER OF THE BOLSTER. THIS IS CAUSING SUCH AN ISSUE THAT I AM HAVING TO LEAN FORWARD WHILE DRIVING TO AVOID THE HEAT BUILD-UP TH... Read more
SERVICE BRAKES
Jun 14, 2017
Incident date: Jun 9, 2017
MONDAY, JUNE 5TH,I BOUGHT THE LEXUS ES350 AT 6502 5TH AVE IN BROOKLYN. IT HASN'T BEEN A WEEK YET, AND ON FRIDAY THE 9TH, THE ACCIDENT HAPPENED. I WAS DRIVING FROM STATEN ISLAND TO FLUSHING TO PICK UP MY FRIEND TO GO BACK TO MY HOME. ALONG THE 495 HIGHWAY, WE WERE DRIVING AROUND 45-50 MPH AND SUDDENL... Read more
Crash
EXTERIOR LIGHTING
Apr 23, 2017
Incident date: Nov 29, 2016
THE TACH AND SPEEDOMETER FADE DURING DAY SUNLIGHT TO THE EXTENT THE READING CANNOT BE DETERMINED. WHEN THE SUN REFLECTS ON THE ON THOSE TWO ITEMS THEY FADE AND CANNOT BE READ, CREATING A SAFETY HAZARD; THE OCCURS WHEN THE VEHICLE IS STATIONARY AND IN MOTION AND OCCURS ON CITY STREETS AND HIGHWAY. ... Read more
SUSPENSION
Feb 14, 2017
Incident date: Feb 12, 2017
TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE DRIVING 50 MPH, THE VEHICLE SHOOK RAPIDLY AND THE BALL JOINT DETACHED. THE FAILURE CAUSED THE STRUT TO SNAP OFF OF THE VEHICLE. THE CONTACT LOST CONTROL, STRUCK ANOTHER VEHICLE, AND LANDED IN A DITCH. THE CONTACT SUSTAINED INJURIES ON THE FOREARM, WHICH... Read more
Crash
1 injured
NHTSA Safety Ratings, 2017 LEXUS ES350
2017 Lexus ES350 4 DR FWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 11.1% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2017 LEXUS ES350
146 manufacturer communications from 80 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 29 |
| 110000 ELECTRICAL SYSTEM | 17 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 15 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 14 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 11 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 7 |
| 200000 WHEELS | 6 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 4 |
19LE05 Dealer Pa
Dec 1, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DP: Customer Support Program 19LE05 expired December 1, 2022.
19LE05 Technical
Dec 1, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TI: 19LE05 Expired December 1, 2022
KLG Dealer Packa
Dec 1, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DP: Limited Service Campaign KLG expired December 01, 2022
KLG Technical In
Dec 1, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TI: 19LE05 Expired December 1, 2022
Safety Recall 22
Apr 13, 2022
350000 EQUIPMENT
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
L-SB-0004-22
Feb 24, 2022
140000 AIR BAGS
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purp
L-SB-0002-22
Jan 28, 2022
114200 ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year E
Lexus PRO19-02 -
Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
Lexus PRO19-02 -
Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
Lexus PRO19-02 -
Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
L-TT-0303-21
Sep 3, 2021
260000 FORWARD COLLISION AVOIDANCE
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen
L-SB-0024-21
Jul 26, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avail
L-SB-0018-14 Obs
Jul 26, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.
Lexus PRO21-UFRM
May 24, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL
Lexus Safety Re
Mar 31, 2021
140000 AIR BAGS
Lexus Safety Recall and Service Campaign - Technician Certification Requirements
L-TT-0281-20 Rev
Mar 16, 2021
010000 STEERING
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
L-TT-0281-20 Rev
Mar 16, 2021
200000 WHEELS
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
L-TT-0294-20
Oct 30, 2020
350000 EQUIPMENT
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0294-20
Oct 30, 2020
138700 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS
TT: HVAC drain tube is found to blocked/clogged.
KLG_19LE05-TI-Up
Aug 24, 2020
350000 EQUIPMENT
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
KLG_19LE05-TI-Up
Aug 24, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
KLG_19LE05-TI-Up
Aug 24, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
L-TT-0235-17 Rev
Aug 5, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0002-20 Rev
Aug 5, 2020
102400 POWER TRAIN:MANUAL TRANSMISSION:LUBRICANT
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should
L-SB-0002-20 Rev
Aug 5, 2020
060000 ENGINE (PWS)
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should
L-TT-0235-17 Rev
Aug 5, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0235-17 Rev
Aug 5, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0002-20 Rev
Aug 5, 2020
103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should
L-TT-0265-19 Rev
Jul 20, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investig
L-TT-0265-19 Rev
Jul 20, 2020
060000 ENGINE (PWS)
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investig
L-SB-0023-20
Jun 23, 2020
200000 WHEELS
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure
Lexus Safety Re
May 1, 2020
350000 EQUIPMENT
Safety Recall and Service Campaign - Technician Certification Requirements
L-SB-0008-20
Apr 6, 2020
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97,
L-SB-0179-17 Obs
Apr 6, 2020
350000 EQUIPMENT
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
L-TT-0254-18
Mar 26, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has develo
L-SB-0003-20
Feb 6, 2020
350000 EQUIPMENT
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bull
L-SB-0060-13 Obs
Feb 6, 2020
350000 EQUIPMENT
TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
KLG_Dealer Packa
Dec 10, 2019
110000 ELECTRICAL SYSTEM
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject v
KLG_Dealer Packa
Dec 10, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject v
L-SB-0170-17_Rev
Dec 10, 2019
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any
L-SB-0170-17_Rev
Dec 10, 2019
350000 EQUIPMENT
TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any
19LE05 - Dealer
Dec 10, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
19LE05 - Dealer
Dec 10, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
L-TT-0242-18_Rev
Nov 20, 2019
060000 ENGINE AND ENGINE COOLING
TT: In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading max hot, or ?in the red zone,? (Fig.1) on a vehicle with no other symptoms of overheating.
L-TT-0242-18_Rev
Nov 20, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading max hot, or ?in the red zone,? (Fig.1) on a vehicle with no other symptoms of overheating.
L-TT-0235-17_Rev
Nov 18, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0235-17_Rev
Nov 18, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: HVAC drain tube is found to blocked/clogged.
19LE05 - Region
Oct 17, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to
19LE05 - Area Le
Oct 17, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to in
19LE05 - Dealer
Oct 17, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to
L-TT-0221-17_Rev
Oct 11, 2019
010000 STEERING
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
KLG - Dealer Pac
Oct 2, 2019
350000 EQUIPMENT
Dealer Package: 10/02/19 KLG: Vehicle applicability for remedy in relation to Safety Connect Subscription. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using
KLG_Dealer Packa
Sep 13, 2019
110000 ELECTRICAL SYSTEM
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due t
KLG_Dealer Packa
Sep 13, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due t
KLG_Region Email
Sep 12, 2019
110000 ELECTRICAL SYSTEM
Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to
KLG_Region Email
Sep 12, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to
KLG_Dealer Email
Sep 12, 2019
110000 ELECTRICAL SYSTEM
Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to
KLG_Dealer Email
Sep 12, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to
KLG_Dealer Packa
Sep 12, 2019
110000 ELECTRICAL SYSTEM
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due t
KLG_Dealer Packa
Sep 12, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due t
KLG_Area Letter_
Sep 12, 2019
110000 ELECTRICAL SYSTEM
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to i
KLG_Area Letter_
Sep 12, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to i
L-TT-0265-19
Jul 18, 2019
110000 ELECTRICAL SYSTEM
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investig
L-TT-0265-19
Jul 18, 2019
350000 EQUIPMENT
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investig
L-SB-0018-14_Rev
Jun 13, 2019
350000 EQUIPMENT
TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts
L-TT-0254-18
Dec 21, 2018
350000 EQUIPMENT
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has develope
L-TT-0252-18
Dec 4, 2018
280000 BACK OVER PREVENTION
TT: When adjusting the Forward Recognition Camera on vehicles with Lexus Safety Sense, it can be difficult to print the repair manual target to the proper size.
L-SB-0084-15_Obs
Nov 30, 2018
350000 EQUIPMENT
TSB: OBSOLETE NOTICE November 30, 2018: This bulletin is no longer applicable and is now obsolete.
L-TT-0242-18_Rev
Nov 28, 2018
060000 ENGINE AND ENGINE COOLING
TT: In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading max hot, or ?in the red zone,? (Fig.1) on a vehicle with no other symptoms of overheating.
L-TT-0235-17_Rev
Nov 28, 2018
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
L-TT-250-18
Sep 27, 2018
110000 ELECTRICAL SYSTEM
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
L-TT-0245-18
Aug 17, 2018
273000 LANE DEPARTURE: BLIND SPOT DETECTION
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen
L-TT-0242-18
May 18, 2018
060000 ENGINE AND ENGINE COOLING
TT: In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading max hot, or "in the red zone," (Fig.1) on a vehicle with no other symptoms of overheating.
L-TT-0221-17Rev1
Mar 22, 2018
350000 EQUIPMENT
Diagnosis of bluetooth connectivity complaints.
L-TT-0221-17Rev1
Mar 22, 2018
353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
Diagnosis of bluetooth connectivity complaints.
L-TT-0218-17_Rev
Feb 12, 2018
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, ha
L-TT-0218-17_Rev
Feb 12, 2018
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, ha
L-SB-0021-14_Obs
Jan 24, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
L-SB-0001-18
Jan 22, 2018
100000 POWER TRAIN
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model yea
L-SB-0001-18
Jan 22, 2018
110000 ELECTRICAL SYSTEM
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model yea
L-SB-0014-16_Rev
Jan 19, 2018
350000 EQUIPMENT
TSB: REVISION NOTICE January 19, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. The purpose of this Service Bulletin is to elevate awaren
L-TT-0235-17
Dec 8, 2017
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
Lexus Safety Rec
Dec 1, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update on Technician Certification Requirements.
L-SB-0151-17
Sep 8, 2017
200000 WHEELS
TSB: The purpose of this bulletin is to notify technicians of the best practices to help reduce brake vibration conditions for our customers. The condition can occur at any time if improper torque is applied to lug nuts. Over time, even one
L-SB-0151-17
Sep 8, 2017
203000 WHEELS:LUGS/NUTS/BOLTS/STUDS
TSB: The purpose of this bulletin is to notify technicians of the best practices to help reduce brake vibration conditions for our customers. The condition can occur at any time if improper torque is applied to lug nuts. Over time, even one
L-TT-0227-17
Aug 2, 2017
353000 EQUIPMENT:ELECTRICAL
TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
Lexus Safety Re
Jun 29, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update on Technician Certification Requirements.
Lexus Safety Rec
Jun 15, 2017
350000 EQUIPMENT
Update on Technician Certification Requirements.
Lexus Safety Rec
Jun 15, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update on Technician Certification Requirements.
L-TT-0222-17
Apr 12, 2017
350000 EQUIPMENT
TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Lexus repair process. During A/C serv
L-TT-0222-17
Apr 12, 2017
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Lexus repair process. During A/C serv
L-SB-0121-17
Apr 10, 2017
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TSB: Some 2014 ? 2016 model year Lexus vehicles may not unlock with either the Smart Entry or the wireless remote. The door lock can be placed in the middle position between lock and unlock when exiting the vehicle. This can cause the door
L-SB-0121-17
Apr 10, 2017
350000 EQUIPMENT
TSB: Some 2014 ? 2016 model year Lexus vehicles may not unlock with either the Smart Entry or the wireless remote. The door lock can be placed in the middle position between lock and unlock when exiting the vehicle. This can cause the door
L-TT-0182-15
Apr 4, 2017
110000 ELECTRICAL SYSTEM
TT: Rev1 iPhone text messages do not appear on multimedia display.
L-TT-0182-15
Apr 4, 2017
350000 EQUIPMENT
TT: Rev1 iPhone text messages do not appear on multimedia display.
L-TT-0221-17
Mar 30, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth? connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth? failure to connect to the vehicle wh
L-SB-0014-08_Rev
Mar 22, 2017
162000 STRUCTURE:BODY
TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some
L-SB-0018-14_Rev
Mar 13, 2017
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: REVISION NOTICE March 13, 2017 ? Applicability has been updated to include 2015-2017 model year Lexus vehicles. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obst
Lexus Safety Rec
Mar 2, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update on Technician Certification Requirements
L-TT-0218-17
Feb 21, 2017
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
Showing 100 of 146 bulletins.
NHTSA Safety Investigations, LEXUS ES350
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
DP15005
Opened: Jul 9, 2015 , Closed: Aug 19, 2015
Low-speed surging
The Agency received a petition on June 19, 2015, requesting an investigation into low-speed surging in different models of Toyota automobiles in which the car starts accelerating and the engine RPM increases even when the accelerator pedal is not depressed.The petition is based upon the petitioner's... Read more
PE07016
Opened: Mar 29, 2007 , Closed: Aug 8, 2007
ACCESSORY FLOOR MAT
COMPLAINANTS INTERVIEWED BY ODI STATED THAT THEY APPLIED THE THROTTLE PEDAL TO ACCELERATE THE VEHICLE THEN EXPERIENCED UNWANTED ACCELERATION AFTER RELEASE.SUBSEQUENT (AND SOMETIMES REPEATED) APPLICATIONS OF THE BRAKE PEDAL REDUCED ACCELERATION BUT DID NOT STOP THE VEHICLE.IN SOME INCIDENTS DRIVERS T... Read more
LEXUS ES350 - All Years Overview
Complete safety history for the LEXUS ES350 across all model years (2007, 2020).
36
Total Recalls
1,531
Total Complaints
2
Investigations
198
Reported Crashes
11
Reported Fires
11
Reported Deaths
LEXUS ES350 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.