2012 LEXUS ES350
3 recalls, 94 complaints - 304 TSBs - 3/5 safety rating
19V741000 Oct 17, 2019
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX4... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service ... Read more
19V005000 Jan 9, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louis... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" To... Read more
17V006000 Jan 9, 2017
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, ... Read more
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota cust... Read more
Complaint Statistics
94 total complaints
5 crashes 3 fires 5 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 77 |
| VEHICLE SPEED CONTROL | 2 |
| ELECTRICAL SYSTEM | 2 |
| SERVICE BRAKES | 1 |
| SEAT BELTS | 1 |
| SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER | 1 |
| UNKNOWN OR OTHER | 1 |
| WHEELS | 1 |
| AIR BAGS:KNEE BOLSTER | 1 |
| AIR BAGS:ON-OFF SWITCH ASSEMBLY | 1 |
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Oct 28, 2021
Incident date: Oct 4, 2021
The contact owns a 2012 Lexus ES350. The contact stated while driving approximately 65 MPH, the key was detected, and trunk open warning lights illuminated. Additionally, the doors would lock and unlock independently. The vehicle was taken to a local dealer where it was diagnosed with needing the tr... Read more
ELECTRICAL SYSTEM
Oct 28, 2021
Incident date: Oct 4, 2021
The contact owns a 2012 Lexus ES350. The contact stated while driving approximately 65 MPH, the key was detected, and trunk open warning lights illuminated. Additionally, the doors would lock and unlock independently. The vehicle was taken to a local dealer where it was diagnosed with needing the tr... Read more
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Aug 4, 2020
Incident date: Aug 1, 2018
TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT THE DOOR LOCKS FAILED TO LATCH SECURELY WHEN THE DOORS WERE CLOSED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO STATED THAT THE DOOR LOCKS NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AW... Read more
LATCHES/LOCKS/LINKAGES
Mar 15, 2019
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT BOTH THE REAR AND FRONT DOOR LOCKS FAILED TO LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. LEXUS OF CLEARWATER (27547 US HWY 19 N, CLEARWATER, FL 33761, (727) 231-1443) DIAGNOSED THAT THE DOOR ACTUATORS NEED TO BE REPAIRED. THE V... Read more
STRUCTURE:BODY:DOOR
Mar 15, 2019
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT BOTH THE REAR AND FRONT DOOR LOCKS FAILED TO LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. LEXUS OF CLEARWATER (27547 US HWY 19 N, CLEARWATER, FL 33761, (727) 231-1443) DIAGNOSED THAT THE DOOR ACTUATORS NEED TO BE REPAIRED. THE V... Read more
STEERING
Feb 12, 2019
Incident date: Feb 8, 2019
ON FEB 7, 2019 VEHICLE WAS BEING SERVICED BY DEALER REGARDING A RECALL THE VEHICLE WAS ON DEALERS LIFT AT TIME OF DETECTION OF LEAK ON FEB 8, 2019 POWER STEERING RACK LEAK WAS FOUND BY DEALER ON FEB 8, 9 AND 10, 2019 DEALER REPLACED LEAKING POWER STEERING RACK.
STRUCTURE:BODY
Jul 26, 2018
Incident date: Jul 20, 2018
TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD AND INSTRUMENT PANEL WERE MELTING AND STICKY. THERE WAS NO CUSHION PROTECTION ON THE DASHBOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE 2012 LEXUS ES350 WAS NOT ELIGI... Read more
Fire
AIR BAGS
Jul 2, 2018
Incident date: Jul 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME THE RECALL REPAIR. THE LEXUS D... Read more
AIR BAGS:ON-OFF SWITCH ASSEMBLY
Apr 8, 2018
Incident date: Apr 25, 2014
DRIVER SIDE KNEE AIRBAG CAUSED HEMATOMA, SECOND DEGREE BURN ON L. LEG, RESULTING IN 2 SURGERIES, USE OF WOUND VAC FOR 2 1/2 MONTHS, AND PERMANENT LYMPEDEMA AND SCARRING ON L. CALF. DRIVER HAS REPLACED KNEES THAT ARE AT HIGH RISK IF FURTHER CRASH AND KNEE BAG DEPLOYS AGAIN. DRIVER NEEDS ON-OFF SWIT... Read more
Crash
1 injured
AIR BAGS:KNEE BOLSTER
Apr 8, 2018
Incident date: Apr 25, 2014
DRIVER SIDE KNEE AIRBAG CAUSED HEMATOMA, SECOND DEGREE BURN ON L. LEG, RESULTING IN 2 SURGERIES, USE OF WOUND VAC FOR 2 1/2 MONTHS, AND PERMANENT LYMPEDEMA AND SCARRING ON L. CALF. DRIVER HAS REPLACED KNEES THAT ARE AT HIGH RISK IF FURTHER CRASH AND KNEE BAG DEPLOYS AGAIN. DRIVER NEEDS ON-OFF SWIT... Read more
Crash
1 injured
AIR BAGS
Apr 8, 2018
Incident date: Apr 25, 2014
DRIVER SIDE KNEE AIRBAG CAUSED HEMATOMA, SECOND DEGREE BURN ON L. LEG, RESULTING IN 2 SURGERIES, USE OF WOUND VAC FOR 2 1/2 MONTHS, AND PERMANENT LYMPEDEMA AND SCARRING ON L. CALF. DRIVER HAS REPLACED KNEES THAT ARE AT HIGH RISK IF FURTHER CRASH AND KNEE BAG DEPLOYS AGAIN. DRIVER NEEDS ON-OFF SWIT... Read more
Crash
1 injured
AIR BAGS
Mar 27, 2018
Incident date: Feb 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. (NALLEY ... Read more
AIR BAGS
Feb 5, 2018
Incident date: Oct 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (LEXUS OF CHATTANOOGA, 5800 LEE HWY, CHATTANOOG... Read more
AIR BAGS
Dec 14, 2017
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TREASURE COAST LEXUS IN ... Read more
AIR BAGS
Dec 4, 2017
Incident date: May 1, 2017
TAKATA RECALL. I HAVE CALLED LEXUS OF GREENVILLE, S.C. NUMEROUS TIMES WITH NO SUCCESS. THEY WILL NOT EVEN CALL ME BACK. ACCORDING TO THE RECALL I CAN'T HAVE SOMEONE RIDE IN THE PASSENGER FRONT SEAT. I HAVE VIRTUALLY LOST THE USE OF THIS VEHICLE. THIS HAS BEEN GOING ON FOR AT LEAST SIX MONTHS WITH NO... Read more
AIR BAGS
Dec 1, 2017
Incident date: Jan 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CON... Read more
AIR BAGS
Nov 28, 2017
Incident date: Jan 9, 2017
TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A L... Read more
AIR BAGS
Nov 27, 2017
Incident date: Nov 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEA... Read more
AIR BAGS
Nov 24, 2017
Incident date: Jan 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER... Read more
AIR BAGS
Nov 8, 2017
Incident date: May 1, 2017
I WAS TOLD THAT THE PART TO REPAIR THIS RECALL WOULD BE IN BY JUNE. WE ARE IN NOVEMBER AND STILL NO PART TO REPAIR THE RECALL. ITS BEEN MONTHS AND HAS BEEN A HUGE PROBLEM AS I CANNOT HAVE ANYONE IN MY FRONT SEAT.
AIR BAGS
Nov 7, 2017
Incident date: Jan 1, 2017
TAKATA RECALL
AIR BAGS
Nov 1, 2017
Incident date: Jan 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEAL... Read more
AIR BAGS
Oct 31, 2017
Incident date: Aug 1, 2016
TAKATA RECALL: RECEIVED INTERIM NOTICE FROM LEXUS BETWEEN JULY AND OCTOBER 2016 (LETTER NOT DATED). LEXUS OF NASHVILLE SAYS THEY STILL DON'T HAVE THE PART TO PERFORM THIS RECALL ON OUR MODEL....OVER ONE YEAR LATER! WE HAVE BEEN TOLD NOT TO DRIVE WITH A FRONT SEAT PASSENGER. THIS IS NOT PRACTICAL AN... Read more
AIR BAGS
Oct 30, 2017
Incident date: Mar 24, 2016
TAKATA RECALL. LEXUS TOLD US THAT HEAT & HUMIDITY AFFECT THE AIR BAG MORE QUICKLY. WE LIVE ON COAST OF SC WHERE THESE ARE VERY HIGH. LEXUS STATED WE WOULD BE IN THE FIRST RECALL DUE TO THAT FACT. SEVERAL MONTHS HAVE PAST WITH NO ACTION. I DO NOT WANT ME OR MY KIDS TO BE KILLED DUE TO A DEFECTIVE A... Read more
AIR BAGS
Oct 25, 2017
Incident date: Jan 1, 2017
RECEIVED NOTICE IN JANUARY OF DEFECTIVE PASSENGER SIDE AIRBAG AND STILL HAVE NOT RECEIVED A REPLACEMENT
AIR BAGS
Oct 24, 2017
Incident date: Sep 14, 2017
TAKATA RECALL-HAVE CALLED 2 DEALERSHIPS YOU LISTED AND WILL NOT FIX THIS, SEWELL LEXAS OF DALLAS TX AND PARK PLACE LEXUS IN PLANO TX. I'M DRIVING THIS CAR THAT IS RECALLED AND NO ONE WILL FIX PROBLEM. HOPE NOTHING HAPPENS TO ME WHILE I'M DRIVING
AIR BAGS
Oct 23, 2017
Incident date: Oct 23, 2017
I WAS NOTIFIED BY DEALER LONGO AND TOYOTA'S LEXUS DIVISION IN MID-2016 AND NOTIFIED BY NHTSA IN JAN 2017 THAT REMAINS UNRESOLVED. WOULD APPRECIATE ADVISE WHAT KIND ACTION SHOULD BE TAKEN ?! IT IS DANGEROUS IN THIS HIGH TRAFFIC TOWN OF LOS ANGELES WHENEVER ACCIDENTS HAPPEN READILY !!
AIR BAGS
Oct 20, 2017
Incident date: Jan 1, 2017
TAKATA RECALL: WE RECEIVED THE RECALL IN JANUARY 2017. WE CAN NOT HAVE ANY PASSENGERS IN THE FRONT SEAT. IT IS NOW, OCTOBER AND THEY ARE SAYING IT MAY BE DECEMBER BUT THEY ARE NO LONGER SURE. THIS IS RIDICULOUS. I WANT TO BE ABLE TO DRIVE PASSENGERS IN MY CAR!!
AIR BAGS
Oct 17, 2017
Incident date: Jan 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS N... Read more
AIR BAGS
Oct 17, 2017
Incident date: Jan 1, 2017
TAKATA RECALL - I WAS NOTIFIED IN JANUARY 2017 FOR THE RECALL AND IT IS NOW OCTOBER 17, 2017 AND NO REPAIR HAS BEEN MADE.
AIR BAGS
Oct 3, 2017
Incident date: Oct 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEA... Read more
AIR BAGS
Sep 28, 2017
Incident date: Sep 27, 2017
TAKATA RECALL ORIGINAL RECALL DATE SEPT 2017, PER LEXUS DEALER NOT AVAILABLE POSSIBLE DECEMBER 2017. NHTSA INDICATES "TIMELY MANNER", THIS HAS BEEN IN EFFECT SINCE EARLY[JAN-FEB 2017]...WHAT DOES NHTSA DEFINE AS A TIMELY MANNER [MY OPINION A YEAR IS NOT A TIMELY MANNER ESPECIALLY WHEN DEALER STATES... Read more
AIR BAGS
Sep 27, 2017
Incident date: Sep 1, 2017
2012 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO PASSENGER SEAT AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. UPDATED 09/27/2017*JS
AIR BAGS
Sep 26, 2017
Incident date: Feb 15, 2017
TAKATA RECALL. I AM STILL WAITING FOR THE PARTS TO COME IN FOR OVER 7 MONTHS OR BETTER NOW. IT IS A HUGE INCONVENIENCE AS NO ONE HAS BEEN ABLE TO RIDE IN THE PASSENGER SEAT OF MY CAR. DEALERSHIP KEEPS SAYING THE PARTS ARE NOT IN YET AND THEY WILL CALL WHEN AVAILABLE. STILL NOTHING AS OF SEPTEMBE... Read more
AIR BAGS
Sep 21, 2017
Incident date: Sep 21, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALERS (REIN... Read more
AIR BAGS
Sep 13, 2017
Incident date: Jan 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (PARKER LEXUS, 1 SHACKLEFORD W BLVD, LITTLE ROC... Read more
AIR BAGS
Sep 11, 2017
Incident date: Mar 13, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LEXUS OF ROSEVILLE (300 AUTOMALL DR, ROSEVILLE, CA 95661) AND WAS INFORMED THAT THE PART WOULD NOT B... Read more
AIR BAGS
Sep 11, 2017
Incident date: Sep 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE ... Read more
AIR BAGS
Aug 29, 2017
Incident date: Aug 28, 2017
TAKATA RECALL - I GOT NOTICE THAT MY CARS AIRBAGS COULD POTENTIALLY EXPLODE AND METAL DEBRIS CAN GO THROUGH THE AIRBAG WHICH CAN CAUSE SERIOUS INJURY OR DEATH. I WOULD LIKE THE AIRBAGS TO V E REPLACED AND THE PROBLEM REMEDIED SO I CAN FEEL SAFE DRIVING MY CAR.
AIR BAGS
Aug 25, 2017
Incident date: Jan 20, 2017
TAKATA RECALL - THE RECALL NOTICE STATES NOT TO HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT UNTIL THE RECALL REPAIR HAS BEEN COMPLETED. I RECEIVED THIS NOTICE IN JANUARY OF 2017 AND THE REPAIR IS ESTIMATED TO BE COMPLETED IN DECEMBER OF 2017. THIS IS A HARDSHIP FOR OUR FAMILY NOT TO BE ABLE TO HAV... Read more
AIR BAGS
Aug 24, 2017
Incident date: Feb 17, 2017
TAKATA RECALL: FOLOWING INITIAL NOTICE OF RECALL FOR AIR BAG INFLATORS PROBLEM NO ACTION HAS TAKEN PLACE AND REPAIRS HAVE NOT BEEN SCHEDULED OR CONDUCTED.
AIR BAGS
Aug 23, 2017
Incident date: Aug 16, 2017
TAKATA RECALL
AIR BAGS
Aug 22, 2017
Incident date: Aug 10, 2016
TAKATA RECALL NHTSA RECALL NO. 6V-340 & 17V-006. I HAVE BEEN WAITING FOR A REMEDY TO THE RECALL PROBLEM FOR AN EXTENDED PERIOD OF TIME. I CONTINUE TO GET A MESSAGE THAT THERE IS NO REMEDY AT THIS TIME AND WE WILL CONTACT YOU WHEN WE HAVE IT.
AIR BAGS
Aug 21, 2017
Incident date: Feb 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CON... Read more
AIR BAGS
Aug 17, 2017
Incident date: Aug 17, 2017
TAKATA RECALL... I RECEIVED THE RECALL NOTICE SEVERAL MONTHS AGO...WAS TOLD THEY DID NOT HAVE PART AT DEALERSHIP AND WOULD BE DONE LATER IN YEAR. CALLED AGAIN 8/17/17...TOLD STILL DO NOT HAVE PART.. THEY ARE UP TO YEAR 2010 FOR REPAIRS ... AND TOLD TO CALL BACK IN A FEW MONTHS. IN THE MEANTIME, TH... Read more
AIR BAGS
Aug 14, 2017
Incident date: Feb 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CON... Read more
AIR BAGS
Aug 14, 2017
Incident date: Jan 1, 2017
TAKATA RECALL: CONSIDERING WHEN WE WERE NOTIFIED BACK IN JANUARY OF 2017 IT IS NOW AUGUST. LEXUS SHOULD HAVE THESE FIXED BY NOW. THIS IS TOO LONG. THERE IDEA OF A FIX IS NOT TO LET ANY PASSENGERS RIDE IN YOUR PASSENGER SEAT UNTIL THE AIRBAG HAS BEEN FIXED. THIS MIGHT BE OK FOR A MONTH OR SO, BUT IT ... Read more
AIR BAGS
Aug 14, 2017
Incident date: Aug 14, 2017
MY ONLY COMPLAINT IS THAT I HAVE BEEN ADVISED NOT TO CARRY A PASSENGER AND AM OFFERED CONDOLENCES FOR THE INCONVENIENCE, BUT THIS PROBLEM HAS BEEN KNOWN FOR NINE MONTHS WITH NO RESOLUTION. THAT IS A LONG TIME TO EITHER NOT CARRY A PASSENGER OR WORRY IF I DO.
AIR BAGS
Aug 10, 2017
Incident date: Aug 10, 2017
TAKATA RECALL DEALER CALLED TODAY AND SAID AIR BAG PARTS TO REPAIR NOT AVAILABLE UNTIL DECEMBER. IS THIS CAR SAFE TO DRIVE.
AIR BAGS
Aug 3, 2017
Incident date: Feb 23, 2017
TAKATA RECALL: RECALL NOTIFICATION RECEIVED 2-23-2017 WITH STATEMENT THAT ANOTHER NOTIFICATION WILL BE RECEIVED. AS OF NOW, NO REMEDY NOTIFICATION HAS BEEN RECEIVED. I FEEL THAT THE SERIOUSNESS OF THIS RECALL SHOULD REQUIRE MORE TIMELY CORRECTION.
Showing 50 of 94 complaints.
NHTSA Safety Ratings, 2012 LEXUS ES350
2012 Lexus ES350 4 DR FWD
| Category | Rating |
|---|---|
| Overall Rating | 3 / 5 ★★★☆☆ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash, Driver | 4 / 5 ★★★★☆ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 2 / 5 ★★☆☆☆ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 2 / 5 ★★☆☆☆ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 10.9% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2012 LEXUS ES350
304 manufacturer communications from 161 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 56 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 40 |
| 110000 ELECTRICAL SYSTEM | 31 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 30 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 14 |
| 353000 EQUIPMENT:ELECTRICAL | 13 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 12 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 12 |
KLG Technical In
Dec 1, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TI: 19LE05 Expired December 1, 2022
KLG Dealer Packa
Dec 1, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DP: Limited Service Campaign KLG expired December 01, 2022
19LE05 Technical
Dec 1, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TI: 19LE05 Expired December 1, 2022
19LE05 Dealer Pa
Dec 1, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DP: Customer Support Program 19LE05 expired December 1, 2022.
22LE02 - Takata
Jul 28, 2022
140000 AIR BAGS
CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 m
Takata CSP Cover
Jul 28, 2022
140000 AIR BAGS
CSP: Takata CSP Coverage Job Aid - published 7.28.2022
Safety Recall 22
Apr 13, 2022
350000 EQUIPMENT
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
L-SB-0006-22
Mar 9, 2022
350000 EQUIPMENT
TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retai
L-SB-0004-22
Feb 24, 2022
140000 AIR BAGS
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purp
Lexus PRO19-02 -
Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
Lexus PRO19-02 -
Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
Lexus PRO19-02 -
Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome
L-SB-0046-21
Nov 10, 2021
284300 BACK OVER PREVENTION: SENSING SYSTEM: RADAR
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation
L-SB-0046-21
Nov 10, 2021
264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation
L-SB-0046-21
Nov 10, 2021
275300 LANE DEPARTURE: SENSING SYSTEM: RADAR
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation
L-SB-0024-21
Jul 26, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avail
L-SB-0018-14 Obs
Jul 26, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.
Lexus Safety Re
Mar 31, 2021
140000 AIR BAGS
Lexus Safety Recall and Service Campaign - Technician Certification Requirements
L-TT-0281-20 Rev
Mar 16, 2021
010000 STEERING
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
L-TT-0281-20 Rev
Mar 16, 2021
200000 WHEELS
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
L-TT-0294-20
Oct 30, 2020
350000 EQUIPMENT
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0294-20
Oct 30, 2020
138700 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS
TT: HVAC drain tube is found to blocked/clogged.
KLG_19LE05-TI-Up
Aug 24, 2020
350000 EQUIPMENT
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
KLG_19LE05-TI-Up
Aug 24, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
KLG_19LE05-TI-Up
Aug 24, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
L-TT-0235-17 Rev
Aug 5, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0002-20 Rev
Aug 5, 2020
102400 POWER TRAIN:MANUAL TRANSMISSION:LUBRICANT
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should
L-SB-0002-20 Rev
Aug 5, 2020
060000 ENGINE (PWS)
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should
L-TT-0235-17 Rev
Aug 5, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0235-17 Rev
Aug 5, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0002-20 Rev
Aug 5, 2020
103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should
L-SB-0023-20
Jun 23, 2020
200000 WHEELS
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure
Lexus Safety Re
May 1, 2020
350000 EQUIPMENT
Safety Recall and Service Campaign - Technician Certification Requirements
L-SB-0008-20
Apr 6, 2020
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97,
L-SB-0179-17 Obs
Apr 6, 2020
350000 EQUIPMENT
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
L-TT-0284-20
Mar 26, 2020
350000 EQUIPMENT
TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front mi
L-SB-0003-20
Feb 6, 2020
350000 EQUIPMENT
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bull
L-SB-0060-13 Obs
Feb 6, 2020
350000 EQUIPMENT
TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
KLG_Dealer Packa
Dec 10, 2019
110000 ELECTRICAL SYSTEM
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject v
KLG_Dealer Packa
Dec 10, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject v
L-SB-0170-17_Rev
Dec 10, 2019
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any
L-SB-0170-17_Rev
Dec 10, 2019
350000 EQUIPMENT
TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any
19LE05 - Dealer
Dec 10, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
19LE05 - Dealer
Dec 10, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
L-TT-0235-17_Rev
Nov 18, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0235-17_Rev
Nov 18, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
19LE05 - Dealer
Oct 17, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to
19LE05 - Area Le
Oct 17, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to in
19LE05 - Region
Oct 17, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to
L-TT-0221-17_Rev
Oct 11, 2019
010000 STEERING
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a
KLG - Dealer Pac
Oct 2, 2019
350000 EQUIPMENT
Dealer Package: 10/02/19 KLG: Vehicle applicability for remedy in relation to Safety Connect Subscription. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using
KLG_Dealer Packa
Sep 13, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due t
KLG_Dealer Packa
Sep 13, 2019
110000 ELECTRICAL SYSTEM
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due t
KLG_Area Letter_
Sep 12, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to i
KLG_Area Letter_
Sep 12, 2019
110000 ELECTRICAL SYSTEM
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to i
KLG_Dealer Packa
Sep 12, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due t
KLG_Dealer Packa
Sep 12, 2019
110000 ELECTRICAL SYSTEM
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due t
KLG_Dealer Email
Sep 12, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to
KLG_Dealer Email
Sep 12, 2019
110000 ELECTRICAL SYSTEM
Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to
KLG_Region Email
Sep 12, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to
KLG_Region Email
Sep 12, 2019
110000 ELECTRICAL SYSTEM
Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to
L-SB-0018-14_Rev
Jun 13, 2019
350000 EQUIPMENT
TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts
ZLZ-Lexus POL18-
Feb 15, 2019
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim pane
ZLZ-Lexus POL18-
Feb 15, 2019
350000 EQUIPMENT
Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim pane
L-TT-0235-17_Rev
Nov 28, 2018
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
ZLZ_Job_Aid_11.1
Nov 14, 2018
110000 ELECTRICAL SYSTEM
Job Aid: CUSTOMER SUPPORT PROGRAM ZLZ. Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels. Inspection Application Navigation Instructions
ZLZ-Dealer Packa
Nov 14, 2018
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Dealer Packet: November 14 , 2018 The inspection application is now available. Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrum
ZLZ_Dealer Email
Sep 27, 2018
110000 ELECTRICAL SYSTEM
Dealer Email: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the sub
L-SB-0011-15_Rev
Sep 27, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE September 27, 2018 Rev1: ? Applicability has been updated to include 2012 model year ES350, 2016 ? 2017 model year GS200t, 2013 ? 2018 model year GS350, 2013 ? 2017 model year GS450h, and 2016 ? 2018 model year GS F veh
L-SB-0011-15_Rev
Sep 27, 2018
350000 EQUIPMENT
TSB: REVISION NOTICE September 27, 2018 Rev1: ? Applicability has been updated to include 2012 model year ES350, 2016 ? 2017 model year GS200t, 2013 ? 2018 model year GS350, 2013 ? 2017 model year GS450h, and 2016 ? 2018 model year GS F veh
ZLZ_Dealer Email
Sep 27, 2018
350000 EQUIPMENT
Dealer Email: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the sub
ZLZ_Dealer Packa
Sep 27, 2018
110000 ELECTRICAL SYSTEM
Dealer Package: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the s
ZLZ_Dealer Packa
Sep 27, 2018
350000 EQUIPMENT
Dealer Package: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the s
ZLZ_Lexus POL18-
Sep 27, 2018
350000 EQUIPMENT
Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim pane
ZLZ_Lexus POL18-
Sep 27, 2018
110000 ELECTRICAL SYSTEM
Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim pane
ZLZ_Dealer Packa
Sep 27, 2018
110000 ELECTRICAL SYSTEM
Dealer Package: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the s
ZLZ_Dealer Packa
Sep 27, 2018
350000 EQUIPMENT
Dealer Package: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the s
ZLZ_Job-Aid_09.2
Sep 27, 2018
110000 ELECTRICAL SYSTEM
Job Aid: CUSTOMER SUPPORT PROGRAM ZLZ Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels Covered Vehicles and Components
ZLZ_Job-Aid_09.2
Sep 27, 2018
350000 EQUIPMENT
Job Aid: CUSTOMER SUPPORT PROGRAM ZLZ Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels Covered Vehicles and Components
L-TT-0221-17Rev1
Mar 22, 2018
353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
Diagnosis of bluetooth connectivity complaints.
L-TT-0221-17Rev1
Mar 22, 2018
350000 EQUIPMENT
Diagnosis of bluetooth connectivity complaints.
L-TT-0218-17_Rev
Feb 12, 2018
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, ha
L-TT-0218-17_Rev
Feb 12, 2018
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, ha
L-SB-0021-14_Obs
Jan 24, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
L-SB-0001-18
Jan 22, 2018
100000 POWER TRAIN
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model yea
L-SB-0001-18
Jan 22, 2018
110000 ELECTRICAL SYSTEM
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model yea
L-SB-0014-16_Rev
Jan 19, 2018
350000 EQUIPMENT
TSB: REVISION NOTICE January 19, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. The purpose of this Service Bulletin is to elevate awaren
L-TT-0235-17
Dec 8, 2017
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0221-17
Mar 30, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth? connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth? failure to connect to the vehicle wh
L-SB-0014-08_Rev
Mar 22, 2017
162000 STRUCTURE:BODY
TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some
L-SB-0018-14_Rev
Mar 13, 2017
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: REVISION NOTICE March 13, 2017 ? Applicability has been updated to include 2015-2017 model year Lexus vehicles. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obst
L-TT-0218-17
Feb 21, 2017
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
L-SB-0060-13 Rev
Nov 10, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin
L-SB-0083-13 Rev
Oct 5, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: OBSOLETE NOTICE October 5, 2016: This bulletin is now obsolete. Please see L-SB-0086-16.
L-SB-0083-13 Rev
Oct 5, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: OBSOLETE NOTICE October 5, 2016: This bulletin is now obsolete. Please see L-SB-0086-16.
L-SB-0083-13 Rev
Oct 5, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TSB: OBSOLETE NOTICE October 5, 2016: This bulletin is now obsolete. Please see L-SB-0086-16.
L-SB-0086-16
Sep 30, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating the map, points of interest, and system software. Instead of individual DVDs installed into the vehicl
L-SB-0086-16
Sep 30, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating the map, points of interest, and system software. Instead of individual DVDs installed into the vehicl
L-SB-0086-16
Sep 30, 2016
353000 EQUIPMENT:ELECTRICAL
TSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating the map, points of interest, and system software. Instead of individual DVDs installed into the vehicl
L-SB-0021-14 Rev
Sep 19, 2016
350000 EQUIPMENT
TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated.
Showing 100 of 304 bulletins.
NHTSA Safety Investigations, LEXUS ES350
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
DP15005
Opened: Jul 9, 2015 , Closed: Aug 19, 2015
Low-speed surging
The Agency received a petition on June 19, 2015, requesting an investigation into low-speed surging in different models of Toyota automobiles in which the car starts accelerating and the engine RPM increases even when the accelerator pedal is not depressed.The petition is based upon the petitioner's... Read more
PE07016
Opened: Mar 29, 2007 , Closed: Aug 8, 2007
ACCESSORY FLOOR MAT
COMPLAINANTS INTERVIEWED BY ODI STATED THAT THEY APPLIED THE THROTTLE PEDAL TO ACCELERATE THE VEHICLE THEN EXPERIENCED UNWANTED ACCELERATION AFTER RELEASE.SUBSEQUENT (AND SOMETIMES REPEATED) APPLICATIONS OF THE BRAKE PEDAL REDUCED ACCELERATION BUT DID NOT STOP THE VEHICLE.IN SOME INCIDENTS DRIVERS T... Read more
LEXUS ES350 - All Years Overview
Complete safety history for the LEXUS ES350 across all model years (2007, 2020).
36
Total Recalls
1,531
Total Complaints
2
Investigations
198
Reported Crashes
11
Reported Fires
11
Reported Deaths
LEXUS ES350 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.