SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
1,730,192 vehicles affected
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
1,730,192 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles that were previously repaired under NHTSA recall number 20V-100. The low pressure fuel hose may be damaged, or missing heat-protective tape, which can result in a fuel leak.
Remedy: Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed August 2, 2022. Owners may contact Kia customer service at 1-800-33-4542. Kia's number for this recall is SC228.
72,848 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles that were previously repaired under NHTSA recall number 20V-100. The low pressure fuel hose may be damaged, or missing heat-protective tape, which can result in a fuel leak.
Remedy: Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed August 2, 2022. Owners may contact Kia customer service at 1-800-33-4542. Kia's number for this recall is SC228.
72,848 vehicles affected
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
Remedy: Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
440,370 vehicles affected
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
Remedy: Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
440,370 vehicles affected
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
Remedy: Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
440,370 vehicles affected
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
Remedy: Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
440,370 vehicles affected
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
Remedy: Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
440,370 vehicles affected
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
Remedy: Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
440,370 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles equipped with 2.4L Gasoline Direct Injection (GDI) or 2.0L GDI Turbo engines. The low pressure fuel hose may deteriorate and crack over time due to heat generated within the engine compartment.
Remedy: Kia will notify Owners, and Dealers will inspect the low pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, a heat-protective tape will be installed. Repairs will be performed free of charge. The recall began June 12, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC187.
141,774 vehicles affected
ENGINE
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
71,653 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
71,653 vehicles affected
ENGINE AND ENGINE COOLING:ENGINE
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Remedy: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
618,160 vehicles affected
Rattle in the steering column when turning and over bumps.
Issue: My 2014 Kia Optima has repeatedly experienced overheating, flashing check‑engine light, and loss of coolant. The dealership has misdiagnosed the issue multiple times and returned the vehicle to me in unsafe condition. Safety Concern: The vehicle overheats while driving, the check‑engine light flashes, and the engine loses power. This creates a serious risk of engine failure while on the road. I am concerned about potential engine damage, stalling, or fire risk due to overheating.
Issue: My 2014 Kia Optima has repeatedly experienced overheating, flashing check‑engine light, and loss of coolant. The dealership has misdiagnosed the issue multiple times and returned the vehicle to me in unsafe condition. Safety Concern: The vehicle overheats while driving, the check‑engine light flashes, and the engine loses power. This creates a serious risk of engine failure while on the road. I am concerned about potential engine damage, stalling, or fire risk due to overheating.
While driving down the highway, my engine completely turned off. I was able to get to a safe location. When I tried turning the car back on, it would not turn back on. I took it to Kia, and they said I was covered under warranty due to their settlement. However, due to the salvage title of the car, they will not replace the engine, even though that is what their recall settlement covers.
The contact owns a 2014 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power, and smoke was coming from under the hood. No warning light was illuminated. The vehicle was taken to a local dealer; however, the contact was informed that the recall could not be repaired because other unknown repairs had not performed prior to the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
The vehicle is currently experiencing failure consistent with a U.S safety call {Technical Service Bulletin) related to the steering column. A diagnostic scan has confirmed error code C1259 (angle sensor signal error) that match those referenced in the recall documentation. The vehicle was taken to a local authorized Kia dealership in Ponce, Puerto Rico, where we were informed that no recall appears in their system and that the recall “only applies to the mainland United States”. This response is concerning, as Puerto Rico is a US territory, and this defect directly impacts driver safety and vehicle control. Given that this involves steering system failure, I consider this a critical safety concern.
My car has a engine light on an I was told it has a recall on it It a FUEL SENDING UNIT-N and a FUEL PUMP LOCK RING -N.
I am getting a clunking in the steering column.. I feel that my vehicle may be unsafe to drive.. Upon inspection it was brought to my attention that kia had known of a problem with a coupler in the steering that goes bad..they have extended the warranty.. But only for cars purchased in certain states. I feel that this problem should be covered...
Motor blew going down the road.
Motor blew going down the road.
Motor blew going down the road.
Paint defect, this is a well documented issue with the snow white pearl paint color. need to get the vehicle repainted so it looks as good as it drives. there is the bubbling, flaking and in some spots down to the bare metal.
The contact owns a 2014 Kia Optima. The contact received notifications of NHTSA Campaign Numbers: 20V10000 (FUEL SYSTEM, GASOLINE) and 21V331000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor coming from the engine and entering the cabin of the vehicle through the A/C vents. The check engine warning light and ABS warning light was illuminated. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle stalled. The contact became aware that the vehicle was out of fuel. The contact added five gallons of fuel, and the vehicle stalled several miles down the road. The vehicle had again run out of fuel. The contact noticed that fuel was leaking from the vehicle. The vehicle was towed to the dealer, but was not diagnosed or inspected. The contact was informed that the fuel leak had nothing to do with the recall. However, the contact was informed that the battery portal was damaged and needed to be repaired before the recall repair was completed. The dealer asked the contact to pick up the vehicle. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
The contact owns a 2014 Kia Optima. The contact received notifications of NHTSA Campaign Numbers: 20V10000 (FUEL SYSTEM, GASOLINE) and 21V331000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor coming from the engine and entering the cabin of the vehicle through the A/C vents. The check engine warning light and ABS warning light was illuminated. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle stalled. The contact became aware that the vehicle was out of fuel. The contact added five gallons of fuel, and the vehicle stalled several miles down the road. The vehicle had again run out of fuel. The contact noticed that fuel was leaking from the vehicle. The vehicle was towed to the dealer, but was not diagnosed or inspected. The contact was informed that the fuel leak had nothing to do with the recall. However, the contact was informed that the battery portal was damaged and needed to be repaired before the recall repair was completed. The dealer asked the contact to pick up the vehicle. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Check engine light was flashing and the car wouldn’t accelerate up to speed, wouldn’t turn over when tried to start.
Check engine light was flashing and the car wouldn’t accelerate up to speed, wouldn’t turn over when tried to start.
Check engine light was flashing and the car wouldn’t accelerate up to speed, wouldn’t turn over when tried to start.
The engine failed after a prior engine replacement performed by the manufacturer. The failure caused the vehicle to become non-operational and created a risk of sudden loss of power and engine stalling while driving. The vehicle required towing and could not be safely driven. This is a repeat engine failure involving the same vehicle.
The engine failed after a prior engine replacement performed by the manufacturer. The failure caused the vehicle to become non-operational and created a risk of sudden loss of power and engine stalling while driving. The vehicle required towing and could not be safely driven. This is a repeat engine failure involving the same vehicle.
The contact works as an investigator for the Utah Motor Vehicle Enforcement Division. The contact was investigating a 2014 Kia Optima with a salvaged title and reported that the air bags failed to deploy in a front-end collision. The contact stated that the air bags may have been removed or the air bag sensors were disconnected. The contact stated that while the driver was driving at 30-35 MPH, the brake pedal was depressed but the brakes failed to stop the vehicle. The vehicle crashed into another vehicle. The air bags failed to deploy. No warning light was illuminated. The driver's face struck the steering wheel upon impact. The driver received medical attention. A police report was filed. The vehicle was towed to a tow yard, where the insurance company investigated the crash, but had not yet deemed the vehicle totaled. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash
1 injured
The contact works as an investigator for the Utah Motor Vehicle Enforcement Division. The contact was investigating a 2014 Kia Optima with a salvaged title and reported that the air bags failed to deploy in a front-end collision. The contact stated that the air bags may have been removed or the air bag sensors were disconnected. The contact stated that while the driver was driving at 30-35 MPH, the brake pedal was depressed but the brakes failed to stop the vehicle. The vehicle crashed into another vehicle. The air bags failed to deploy. No warning light was illuminated. The driver's face struck the steering wheel upon impact. The driver received medical attention. A police report was filed. The vehicle was towed to a tow yard, where the insurance company investigated the crash, but had not yet deemed the vehicle totaled. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash
1 injured
Paint defect causing paint chipping on vehicle due to lack of proper layering of paint on vehicle
My oil pressure sensor failed and is leaking oil into the electrical wire harness and all over the engine including intake and exhaust pipes which is a fire risk. It is the exact same issue as another recall affecting 2011 to 2014 kia models/years: 2019 safety recall (RCONL-19V101-0000) that involves replacing the oil pressure switch in certain 2011-2014 models if a leak is found. Additionally, a 2022 Technical Service Bulletin (MC-10210268-0001) extended the warranty for the oil pressure switch replacement to 15 years/150,000 miles for eligible vehicles. The recall addressed potential oil leaks, and the warranty extension covers the switch itself. 2019 safety recall (RCONL-19V101-0000) What it covered: The recall was for certain 2011-2014 Kia models and involved inspecting and potentially replacing the Oil Pressure Switch (OPS) and the oil pan if an oil leak was detected. Unfortunately at this time the dealership is claiming that this recall does not include my specific vehicle by Vin and I will have to cover the repair outside of warranty/recall to make the vehicle function properly/eliminate the oil leak/fire risk. It would be great if other kia optima owners could be protected and covered by the recall I mentioned above.
My oil pressure sensor failed and is leaking oil into the electrical wire harness and all over the engine including intake and exhaust pipes which is a fire risk. It is the exact same issue as another recall affecting 2011 to 2014 kia models/years: 2019 safety recall (RCONL-19V101-0000) that involves replacing the oil pressure switch in certain 2011-2014 models if a leak is found. Additionally, a 2022 Technical Service Bulletin (MC-10210268-0001) extended the warranty for the oil pressure switch replacement to 15 years/150,000 miles for eligible vehicles. The recall addressed potential oil leaks, and the warranty extension covers the switch itself. 2019 safety recall (RCONL-19V101-0000) What it covered: The recall was for certain 2011-2014 Kia models and involved inspecting and potentially replacing the Oil Pressure Switch (OPS) and the oil pan if an oil leak was detected. Unfortunately at this time the dealership is claiming that this recall does not include my specific vehicle by Vin and I will have to cover the repair outside of warranty/recall to make the vehicle function properly/eliminate the oil leak/fire risk. It would be great if other kia optima owners could be protected and covered by the recall I mentioned above.
My cars paint is peeling uncontrollably due to delamination of the paint. The issue with the paint has been reported by others also.
My cars paint is peeling uncontrollably due to delamination of the paint. The issue with the paint has been reported by others also.
Steering column damage, it started with the horn not working and not allowing me to use the bottoms on the wheel I thought it was an electric thing ,but then I notice a noise when I was driving over 60 mph then when I was braking or turning
My 2014 Kia Optima is burning oil heavily and emitting fumes into the cabin. The dealership confirmed an engine issue but said they are waiting on paperwork to replace the engine. I’ve been told to continue driving it even though the burning smell enters the car and causes headaches. I believe this is a safety hazard.
The contact owns a 2014 Kia Optima. The contact stated that while driving at various speeds on several occasions, the steering wheel was loose while turning. Additionally, the contact stated that on approximately three occasions while in reverse(R), the steering wheel locked up. The contact stated that the EPS and ESC warning lights were illuminated. The contact stated that the vehicle was parked at the residence and could not be moved, due to the failure with the steering wheel. The manufacturer was notified of the failure. The failure mileage was approximately 5,800.
[XXX] , [XXX] [XXX] [XXX] Email: [XXX] [XXX] [XXX] Date: October 5, 2025 Kia America, Inc. Consumer Affairs Department [XXX] Subject: Request for Goodwill Repair – Defective Paint on 2014 Kia Optima LX Dear Kia Consumer Affairs Team, I am writing to formally request assistance regarding the defective paint on my 2012 Kia Optima LX. The paint has begun to peel and flake on several areas of the vehicle, including [insert locations — e.g., the hood and roof, if you want to specify], and the problem continues to worsen over time. My vehicle details are as follows: •Year/Model: 2014 Kia Optima LX •VIN: [XXX] •Mileage: 187,000 miles •Color: silver After researching this issue, I learned that many other Kia owners with similar models and colors have experienced the same paint defects. It appears to be a known issue related to the factory paint or clear coat used on certain Kia vehicles from this period. I have always maintained my Optima properly and have not had any repainting or accident-related body work done. The paint defect significantly impacts the car’s appearance and resale value, and I respectfully request that Kia provide a goodwill repair or repaint under its customer satisfaction or defect resolution policy. Please let me know how I should proceed to have the vehicle inspected or evaluated. I have photographs of the damaged areas available for your review upon request. Thank you for your time and attention to this matter. I look forward to your response. Sincerely, [XXX] [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
[XXX] , [XXX] [XXX] [XXX] Email: [XXX] [XXX] [XXX] Date: October 5, 2025 Kia America, Inc. Consumer Affairs Department [XXX] Subject: Request for Goodwill Repair – Defective Paint on 2014 Kia Optima LX Dear Kia Consumer Affairs Team, I am writing to formally request assistance regarding the defective paint on my 2012 Kia Optima LX. The paint has begun to peel and flake on several areas of the vehicle, including [insert locations — e.g., the hood and roof, if you want to specify], and the problem continues to worsen over time. My vehicle details are as follows: •Year/Model: 2014 Kia Optima LX •VIN: [XXX] •Mileage: 187,000 miles •Color: silver After researching this issue, I learned that many other Kia owners with similar models and colors have experienced the same paint defects. It appears to be a known issue related to the factory paint or clear coat used on certain Kia vehicles from this period. I have always maintained my Optima properly and have not had any repainting or accident-related body work done. The paint defect significantly impacts the car’s appearance and resale value, and I respectfully request that Kia provide a goodwill repair or repaint under its customer satisfaction or defect resolution policy. Please let me know how I should proceed to have the vehicle inspected or evaluated. I have photographs of the damaged areas available for your review upon request. Thank you for your time and attention to this matter. I look forward to your response. Sincerely, [XXX] [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
[XXX] , [XXX] [XXX] [XXX] Email: [XXX] [XXX] [XXX] Date: October 5, 2025 Kia America, Inc. Consumer Affairs Department [XXX] Subject: Request for Goodwill Repair – Defective Paint on 2014 Kia Optima LX Dear Kia Consumer Affairs Team, I am writing to formally request assistance regarding the defective paint on my 2012 Kia Optima LX. The paint has begun to peel and flake on several areas of the vehicle, including [insert locations — e.g., the hood and roof, if you want to specify], and the problem continues to worsen over time. My vehicle details are as follows: •Year/Model: 2014 Kia Optima LX •VIN: [XXX] •Mileage: 187,000 miles •Color: silver After researching this issue, I learned that many other Kia owners with similar models and colors have experienced the same paint defects. It appears to be a known issue related to the factory paint or clear coat used on certain Kia vehicles from this period. I have always maintained my Optima properly and have not had any repainting or accident-related body work done. The paint defect significantly impacts the car’s appearance and resale value, and I respectfully request that Kia provide a goodwill repair or repaint under its customer satisfaction or defect resolution policy. Please let me know how I should proceed to have the vehicle inspected or evaluated. I have photographs of the damaged areas available for your review upon request. Thank you for your time and attention to this matter. I look forward to your response. Sincerely, [XXX] [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owned a 2014 Kia Optima. The contact stated that while driving at an undisclosed speed, the contact was flagged down by a nearby driver. The contact was informed that fire was coming from underneath the hood. In addition, the contact stated that several unknown warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact and the contact's dog exited the vehicle. No injuries were sustained. The fire department and Police were called to the scene. The fire department extinguished the fire. The vehicle was towed to the contact's residence. The fire report was unavailable. The vehicle had not been inspected. The contact had received a recall notification NHTSA Campaign Number: 21V331000 (Engine and Engine Cooling). The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 160,000.
Fire
The contact owned a 2014 Kia Optima. The contact stated that after her daughter had parked the vehicle and shut off the engine, a fire had started under the hood as she exited. No warning lights illuminated. There was no odor or strange sound during the failure. The local fire department had arrived on scene to extinguish the fire. The local fire department deemed that the cause of the fire was started with the HECU. It was unknown if a Police report was filed. The vehicle was left at the contact's relative's residence, where it remains for further investigation. The vehicle was deemed a total loss since it was consumed by the fire. No injuries were sustained. No medical attention was sought. The local dealer was not contacted. The vehicle was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 185,000.
Fire
While driving my car I will get a sign that pops up flashing says “check hybrid system stop vehicle and turn off engine” with a HEV inside of a yellow triangle. Some times it will go off on its own but most times I have to pull over turn my car off and then once I start it back it’s fine. Some times my car will loose power but no too often. It’s very unsafe and happens randomly. I also notice that if I turn my air conditioner on high it triggers my car to do that. I changed my hybrid battery twice and my 12V battery. I’ve taken it to Kia and other mechanics but no one can figure out what’s going on.
While driving my car I will get a sign that pops up flashing says “check hybrid system stop vehicle and turn off engine” with a HEV inside of a yellow triangle. Some times it will go off on its own but most times I have to pull over turn my car off and then once I start it back it’s fine. Some times my car will loose power but no too often. It’s very unsafe and happens randomly. I also notice that if I turn my air conditioner on high it triggers my car to do that. I changed my hybrid battery twice and my 12V battery. I’ve taken it to Kia and other mechanics but no one can figure out what’s going on.
It has problems with: High voltage battery voltage sensor circuit, the computer displays a code which is P1B74 and the car's dashboard displays a problem with the hybrid system and the initials HEV
Paint is peeling off in big chunks down to the metal. On the hood, trunk, and over the doors.
While driving Kia Optima, unable to turn steering wheel. No notice when first starting vehicle. While driving, a traction and steering wheel light turns on without a sound(ding) to notify driver. Then once driver attempts to turn, unable due to steering wheel locked. Unsafe to drive on the road. Dangerous for all passengers. Our safety is put at risk due to unable to turn steering wheel while driving. Must turn vehicle off in middle of road, then it resets so steering wheel to turn. Code C12 60 returns for power steering sensor malfunction.
While driving Kia Optima, unable to turn steering wheel. No notice when first starting vehicle. While driving, a traction and steering wheel light turns on without a sound(ding) to notify driver. Then once driver attempts to turn, unable due to steering wheel locked. Unsafe to drive on the road. Dangerous for all passengers. Our safety is put at risk due to unable to turn steering wheel while driving. Must turn vehicle off in middle of road, then it resets so steering wheel to turn. Code C12 60 returns for power steering sensor malfunction.
While driving Kia Optima, unable to turn steering wheel. No notice when first starting vehicle. While driving, a traction and steering wheel light turns on without a sound(ding) to notify driver. Then once driver attempts to turn, unable due to steering wheel locked. Unsafe to drive on the road. Dangerous for all passengers. Our safety is put at risk due to unable to turn steering wheel while driving. Must turn vehicle off in middle of road, then it resets so steering wheel to turn. Code C12 60 returns for power steering sensor malfunction.
The wire that causes the car to crank start burning that in the wiring hardness. which it make the car hard to crank
The wire that causes the car to crank start burning that in the wiring hardness. which it make the car hard to crank
While driving my 2014 Kia optima on the freeway the vehicle lost power completely and the car stopped almost causing me to be rear ended. I have reached out to Kia in Dublin since the vehicle should be covered under SC147 the vehicle has been at KIA since May and Kia is refusing to do repairs.
The clear protective coat has failed over the white paint. I was originally unbothered. However, now I've learned it is a known issue in this and other makes/models. I am fearful the areas where paint has chipped, are now showing wear and rust. I've learned rust can weaken the body and affect the safety/structure. What can be done to correct this? This is my first report, if I should begin elsewhere, please advise. Thank you in advance for any help. I would simply like to have a reasonably safe vehicle and dont want to be negligent in not reporting/caring for the issues.
The clear protective coat has failed over the white paint. I was originally unbothered. However, now I've learned it is a known issue in this and other makes/models. I am fearful the areas where paint has chipped, are now showing wear and rust. I've learned rust can weaken the body and affect the safety/structure. What can be done to correct this? This is my first report, if I should begin elsewhere, please advise. Thank you in advance for any help. I would simply like to have a reasonably safe vehicle and dont want to be negligent in not reporting/caring for the issues.
Vehicles Low-Beam headlights are very poor. Brought for service/adjustments and was advised that they were properly aimed and that nothing more could be done other than installing brighter headlights. While driving at night I need the fog lights or the high-beam lights on for proper visibility which could cause issues for other drivers on the road.
While driving home one day, the engine shut off while in traffic. The engine light had started to blink right before. The battery, starter, and oil levels were fine. A mechanic later confirmed the engine was locked. I see there are articles stating there were engine recalls for 2011-2014 Kia optima’s, but my 2014 Kia Optima EX was denied. Please help. I love my Kia. Thanks.
While driving home one day, the engine shut off while in traffic. The engine light had started to blink right before. The battery, starter, and oil levels were fine. A mechanic later confirmed the engine was locked. I see there are articles stating there were engine recalls for 2011-2014 Kia optima’s, but my 2014 Kia Optima EX was denied. Please help. I love my Kia. Thanks.
The steering coupler for this vehicle is a cheap part that wears out easily. After just 110,000 miles my steering wheel now has a significant amount of "play" and makes a loud clicking sound while driving, even without moving the steering wheel, due to the amount of "play" in the steering. This is an expensive repair due to having to disassemble the steering column all because the cheap part wears out prematurely. This is a known problem for KIA Optimas and results in very expensive repairs for a very cheap part.