2019 KEYSTONE OUTBACK
2 recalls, 3 complaints - 9 TSBs
20V715000 Nov 18, 2020
STRUCTURE:FRAME AND MEMBERS
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
Consequence
A buckled frame may fail and increase the risk of a crash.
Remedy
Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.
18V843000 Nov 28, 2018
POWER TRAIN:AXLE HUBS
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause t... Read more
Consequence
If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.
Complaint Statistics
3 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE | 2 |
| UNKNOWN OR OTHER | 1 |
UNKNOWN OR OTHER
Aug 18, 2026
Incident date: Nov 25, 2020
Failed frame recall repair completed by Meyer’s. Was repaired, but not correctly cause the frame to buckle. I have had ZERO luck trying to get this resolved myself since March!
STRUCTURE
Aug 18, 2026
Incident date: Nov 25, 2020
Failed frame recall repair completed by Meyer’s. Was repaired, but not correctly cause the frame to buckle. I have had ZERO luck trying to get this resolved myself since March!
STRUCTURE
Sep 22, 2021
Incident date: Sep 17, 2021
The contact owns a 2019 Keystone Outback travel trailer. The contact stated that after driving over a bump in the road at approximately 50 MPH, the driver was informed by another motorist that the front-end of the trailer appeared to be extremely low to the ground. After stopping and inspecting the ... Read more
Technical Service Bulletins, 2019 KEYSTONE OUTBACK
9 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 5 |
| 160000 STRUCTURE | 2 |
| 980000 UNKNOWN OR OTHER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
KSB-200305
Mar 1, 2021
350000 EQUIPMENT
Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recr
KSB-200305
May 12, 2020
350000 EQUIPMENT
This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
KSB-191007
Dec 10, 2019
160000 STRUCTURE
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to insta
KSB-191007
Dec 10, 2019
350000 EQUIPMENT
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to insta
KSB-191007
Dec 10, 2019
160000 STRUCTURE
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan
KSB-191007
Dec 10, 2019
350000 EQUIPMENT
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan
19-344
Feb 7, 2019
350000 EQUIPMENT
This is the repair instructions for advisory 19-344. It has been determined the Outback 341RD were built with improper furnace ventilation. This is the letter to dealerships for advisory 19-344. It has been determined the Outback 341RD wer
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
KEYSTONE OUTBACK - All Years Overview
Complete safety history for the KEYSTONE OUTBACK across all model years (2002, 2025).
46
Total Recalls
60
Total Complaints
0
Investigations
3
Reported Crashes
3
Reported Fires
0
Reported Deaths
KEYSTONE OUTBACK - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 1 | 0 | View |
| 2024 | 1 | 0 | View |
| 2023 | 0 | 1 | View |
| 2022 | 3 | 3 | View |
| 2021 | 2 | 2 | View |
| 2020 | 1 | 0 | View |
| 2019 (current) | 2 | 3 | |
| 2018 | 1 | 0 | View |
| 2017 | 3 | 5 | View |
| 2016 | 3 | 2 | View |
| 2015 | 2 | 0 | View |
| 2014 | 2 | 3 | View |
| 2013 | 3 | 2 | View |
| 2012 | 1 | 0 | View |
| 2011 | 4 | 6 | View |
| 2010 | 3 | 2 | View |
| 2009 | 1 | 1 | View |
| 2008 | 1 | 0 | View |
| 2007 | 3 | 12 | View |
| 2006 | 2 | 3 | View |
| 2005 | 2 | 6 | View |
| 2004 | 2 | 4 | View |
| 2003 | 2 | 3 | View |
| 2002 | 1 | 2 | View |