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2016 KEYSTONE OUTBACK

3 recalls, 2 complaints - 5 TSBs

17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
1,205,997 vehicles affected
Manufacturer: Keystone RV Company
17V439000 Jul 13, 2017
STRUCTURE
Defect Description
Keystone RV Company (Keystone) is recalling certain 2016-2017 Keystone Outback travel trailers, models 220URB, 240URS, 250URS, 255UBH, and 293UBH. The affected vehicles were built with an incorrect drawbar installed to tow the travel trailer.
Consequence
Under certain conditions while traveling, the drawbar may bend, affecting vehicle handling and increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will bolt on a reinforcement channel over the existing drawbar attachment of the frame, free of charge. The recall began on August 28, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-290.
910 vehicles affected
Manufacturer: Keystone RV Company
16V282000 May 10, 2016
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Keystone Outback recreational trailers, model 326RL, manufactured February 24, 2016, to April 21, 2016. These vehicles have a television mounting bracket that may not be properly secured to the wall.
Consequence
The improperly secured bracket may allow the TV to fall, increasing the risk of injury to an occupant nearby.
Remedy
Keystone has notified the affected owners. Dealers will re-install the TV bracket with larger screws, free of charge. The recall began on May 13, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-251.
88 vehicles affected
Manufacturer: Keystone RV Company

Complaint Statistics

2 total complaints

Top Reported Components

ComponentComplaints
STRUCTURE:BODY2
STRUCTURE:BODY Jan 25, 2018
Incident date: Jun 28, 2017
TL* THE CONTACT OWNS A 2016 KEYSTONE OUTBACK. WHILE THE VEHICLE WAS UNDERGOING A MANDATORY INSPECTION, THE CONTACT WAS INFORMED THAT THERE WAS A DIP IN THE ROOF NEAR THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT D... Read more
STRUCTURE:BODY Jun 6, 2016
Incident date: Sep 10, 2015
KEYSTONE RV AND DUTCHMAN RV OF GOSHEN, IN ARE MANUFACTURING DEFECTIVE UNITS AND REFUSE TO REPLACE THE EXTERIOR SIDE PANELS OF THE UNIT WHICH ARE CRACKING IN HALF. THE RV HAS 5 CRACKS IN THE FRP AND GELCOAT OF THE UNIT CAUSING THE BODY OF THE UNIT TO CRACK APART. THE MORE WE HAUL IT DOWN THE ROAD TH... Read more

Technical Service Bulletins, 2016 KEYSTONE OUTBACK

5 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
114000 ELECTRICAL SYSTEM:WIRING3
980000 UNKNOWN OR OTHER1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
15-240 Oct 26, 2015
114000 ELECTRICAL SYSTEM:WIRING
THIS ADVISORY 15-240 INVOLVES UNITS MANUFACTURED WITH THE WIRING TO ACTIVATE THE ELECTRIC ELEMENT ON THE WATER HEATER NOT WIRED CORRECTLY. THIS WILL NOT ALLOW THE USE OF THE ELECTRIC ELEMENT OF THE WATER HEATER, WHILE THE PROPANE SIDE WILL
15-240 Oct 26, 2015
114000 ELECTRICAL SYSTEM:WIRING
THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 15-240 FOR THE OUTBACK WATER HEATING WIRING.
15-240 Oct 26, 2015
114000 ELECTRICAL SYSTEM:WIRING
THIS COMMUNICATION IS THE FINAL CUSTOMER NOTIFICATION FOR ADVISORY 15-240 FOR THE OUTBACK WATER HEATING WIRING.
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02 Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

KEYSTONE OUTBACK - All Years Overview

Complete safety history for the KEYSTONE OUTBACK across all model years (2002, 2025).

46 Total Recalls
60 Total Complaints
0 Investigations
3 Reported Crashes
3 Reported Fires
0 Reported Deaths

KEYSTONE OUTBACK - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2025 1 0 View
2024 1 0 View
2023 0 1 View
2022 3 3 View
2021 2 2 View
2020 1 0 View
2019 2 3 View
2018 1 0 View
2017 3 5 View
2016 (current) 3 2
2015 2 0 View
2014 2 3 View
2013 3 2 View
2012 1 0 View
2011 4 6 View
2010 3 2 View
2009 1 1 View
2008 1 0 View
2007 3 12 View
2006 2 3 View
2005 2 6 View
2004 2 4 View
2003 2 3 View
2002 1 2 View

Other KEYSTONE Models

Model Recalls Complaints
AEROLITE 0 0 View
ALPINE 0 0 View
ARCADIA 0 0 View
ASPEN TRAIL 0 0 View
ATLAS 0 0 View
AVALANCHE 0 0 View
BIG SKY 0 0 View
BOBCAT 0 0 View