2017 KEYSTONE OUTBACK
3 recalls, 5 complaints - 9 TSBs
17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
17V439000 Jul 13, 2017
STRUCTURE
Defect Description
Keystone RV Company (Keystone) is recalling certain 2016-2017 Keystone Outback travel trailers, models 220URB, 240URS, 250URS, 255UBH, and 293UBH. The affected vehicles were built with an incorrect drawbar installed to tow the travel trailer.
Consequence
Under certain conditions while traveling, the drawbar may bend, affecting vehicle handling and increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will bolt on a reinforcement channel over the existing drawbar attachment of the frame, free of charge. The recall began on August 28, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-290.
16V282000 May 10, 2016
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Keystone Outback recreational trailers, model 326RL, manufactured February 24, 2016, to April 21, 2016. These vehicles have a television mounting bracket that may not be properly secured to the wall.
Consequence
The improperly secured bracket may allow the TV to fall, increasing the risk of injury to an occupant nearby.
Remedy
Keystone has notified the affected owners. Dealers will re-install the TV bracket with larger screws, free of charge. The recall began on May 13, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-251.
Complaint Statistics
5 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 1 |
| STRUCTURE:BODY | 1 |
| TIRES | 1 |
| WHEELS | 1 |
| EQUIPMENT | 1 |
EQUIPMENT
Nov 20, 2019
Incident date: Jan 15, 2018
2017 KEYSTONE OUTBACK RV. CONSUMER WRITES IN REGARDS TO FIRE EXTINGUISHER SAFETY RECALL. *LD *JS
TIRES
Dec 23, 2018
Incident date: Nov 25, 2018
TRAILER PURCHASED NEW IN APRIL OF 2017. DURING A THANKSGIVING TRIP I NOTICED WHAT SEEMS TO BE A TIRE DELAMINATING. WE REPLACED IT WITH THE SPARE. UPON INSPECTION WHEN WE RETURNED HOME I NOTICED THAT THE WEIGHT RATINGS OF THE TIRES DON'T SEEM TO MATCH WHAT THE FACTORY IS SPECIFYING THE TRAILER WEIGH... Read more
WHEELS
Dec 23, 2018
Incident date: Nov 25, 2018
TRAILER PURCHASED NEW IN APRIL OF 2017. DURING A THANKSGIVING TRIP I NOTICED WHAT SEEMS TO BE A TIRE DELAMINATING. WE REPLACED IT WITH THE SPARE. UPON INSPECTION WHEN WE RETURNED HOME I NOTICED THAT THE WEIGHT RATINGS OF THE TIRES DON'T SEEM TO MATCH WHAT THE FACTORY IS SPECIFYING THE TRAILER WEIGH... Read more
UNKNOWN OR OTHER
Apr 27, 2018
Incident date: Oct 1, 2017
BUT BARE STEEL ON TOUNGE RECALL 17V-439 =- DID NOT PRIME OR PAIINT AND IS RUSTING - PER KEYSTONE - NOT THEIR PROBLEM AND SHOULD NOT BE IN THE ENVIRONMENT WHEREIT CAN GET WET. WHAT? - IT IS A TERAVEL REAILER AND IT IS THE TOW BAR. KEYSTONE HAS CREATED A POTENTIALLY WORSE SAFETY ISSUE BY ... Read more
STRUCTURE:BODY
Apr 27, 2018
Incident date: Oct 1, 2017
TL* THE CONTACT OWNS A 2017 KEYSTONE OUTBACK TRAILER BEING HAULED BY A 2014 DODGE RAM. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V439000 (STRUCTURE) IN OCTOBER OF 2017. THE CONTACT TOOK THE VEHICLE TO MOTOR SPORTLAND (4001 STATE ST, SALT LAKE CITY, UT 84107) AND THE DRAW BAR ... Read more
Technical Service Bulletins, 2017 KEYSTONE OUTBACK
9 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 162900 STRUCTURE:BODY:ROOF AND PILLARS | 3 |
| 160000 STRUCTURE | 2 |
| 350000 EQUIPMENT | 2 |
| 980000 UNKNOWN OR OTHER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
KSB-191007
Dec 10, 2019
160000 STRUCTURE
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to insta
KSB-191007
Dec 10, 2019
350000 EQUIPMENT
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to insta
KSB-191007
Dec 10, 2019
160000 STRUCTURE
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan
KSB-191007
Dec 10, 2019
350000 EQUIPMENT
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan
16-260
Aug 30, 2016
162900 STRUCTURE:BODY:ROOF AND PILLARS
THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 16-259 FOR THE OUTBACK FRONT ROOF TRANSITION MOLDING.
16-260
Aug 30, 2016
162900 STRUCTURE:BODY:ROOF AND PILLARS
THIS COMMUNICATION IS THE FINAL CUSTOMER NOTIFICATION FOR ADVISORY 16-259 FOR THE OUTBACK FRONT ROOF TRANSITION MOLDING.
16-260
Aug 29, 2016
162900 STRUCTURE:BODY:ROOF AND PILLARS
THIS ADVISORY 16-259 INVOLVES CERTAIN OUTBACK TRAVEL TRAILERS. IT HAS BEEN DETERMINED THE FRONT ROOF TRANSITION MOLDING ON THE VEHICLES LISTED IN THE POPULATION MAY NOT HAVE BEEN SECURED PROPERLY.
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
KEYSTONE OUTBACK - All Years Overview
Complete safety history for the KEYSTONE OUTBACK across all model years (2002, 2025).
46
Total Recalls
60
Total Complaints
0
Investigations
3
Reported Crashes
3
Reported Fires
0
Reported Deaths
KEYSTONE OUTBACK - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 1 | 0 | View |
| 2024 | 1 | 0 | View |
| 2023 | 0 | 1 | View |
| 2022 | 3 | 3 | View |
| 2021 | 2 | 2 | View |
| 2020 | 1 | 0 | View |
| 2019 | 2 | 3 | View |
| 2018 | 1 | 0 | View |
| 2017 (current) | 3 | 5 | |
| 2016 | 3 | 2 | View |
| 2015 | 2 | 0 | View |
| 2014 | 2 | 3 | View |
| 2013 | 3 | 2 | View |
| 2012 | 1 | 0 | View |
| 2011 | 4 | 6 | View |
| 2010 | 3 | 2 | View |
| 2009 | 1 | 1 | View |
| 2008 | 1 | 0 | View |
| 2007 | 3 | 12 | View |
| 2006 | 2 | 3 | View |
| 2005 | 2 | 6 | View |
| 2004 | 2 | 4 | View |
| 2003 | 2 | 3 | View |
| 2002 | 1 | 2 | View |