2002 KEYSTONE OUTBACK
1 recalls, 2 complaints - 2 TSBs
03V463000 Nov 12, 2003
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING A... Read more
Consequence
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN F... Read more
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM:WIRING | 1 |
| EQUIPMENT | 1 |
EQUIPMENT
Jun 6, 2008
Incident date: May 26, 2008
TL*THE CONTACT OWNS A 2002 KEYSTONE OUTBACK. THE CONTACT STATED THAT HIS REFRIGERATOR WAS REPAIRED ACCORDING TO THE DOMETIC RECALL; HOWEVER, HE DOES NOT FEEL THAT THE FAILURE HAS BEEN CORRECTED. THE MECHANIC WHO REPAIRED HIS VEHICLE INFORMED HIM THAT IT WAS NOT SAFE BECAUSE A FIRE COULD STILL OCCU... Read more
ELECTRICAL SYSTEM:WIRING
Nov 2, 2004
Incident date: Nov 19, 2003
THE CONSUMER HAS A PROBLEM WITH RODENTS EATING THE WIRING INSULATION. THE WIRING INSULATION WAS REPLACED AND THEY ARE EATING UP THE NEW REPLACEMENT WIRING AGAIN. *JB
Technical Service Bulletins, 2002 KEYSTONE OUTBACK
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 980000 UNKNOWN OR OTHER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
KEYSTONE OUTBACK - All Years Overview
Complete safety history for the KEYSTONE OUTBACK across all model years (2002, 2025).
46
Total Recalls
60
Total Complaints
0
Investigations
3
Reported Crashes
3
Reported Fires
0
Reported Deaths
KEYSTONE OUTBACK - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 1 | 0 | View |
| 2024 | 1 | 0 | View |
| 2023 | 0 | 1 | View |
| 2022 | 3 | 3 | View |
| 2021 | 2 | 2 | View |
| 2020 | 1 | 0 | View |
| 2019 | 2 | 3 | View |
| 2018 | 1 | 0 | View |
| 2017 | 3 | 5 | View |
| 2016 | 3 | 2 | View |
| 2015 | 2 | 0 | View |
| 2014 | 2 | 3 | View |
| 2013 | 3 | 2 | View |
| 2012 | 1 | 0 | View |
| 2011 | 4 | 6 | View |
| 2010 | 3 | 2 | View |
| 2009 | 1 | 1 | View |
| 2008 | 1 | 0 | View |
| 2007 | 3 | 12 | View |
| 2006 | 2 | 3 | View |
| 2005 | 2 | 6 | View |
| 2004 | 2 | 4 | View |
| 2003 | 2 | 3 | View |
| 2002 (current) | 1 | 2 |