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2003 KEYSTONE OUTBACK

2 recalls, 3 complaints - 2 TSBs

17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
1,205,997 vehicles affected
Manufacturer: Keystone RV Company
03V463000 Nov 12, 2003
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING A... Read more
Consequence
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN F... Read more
3,641 vehicles affected
Manufacturer: KEYSTONE RV COMPANY

Complaint Statistics

3 total complaints 1 fires

Top Reported Components

ComponentComplaints
STRUCTURE:FRAME AND MEMBERS1
STRUCTURE1
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER May 23, 2010
Incident date: Feb 2, 2010
WE WERE THE OWNERS OF A 2003 OUTBACK BY LITEWAY (KEYSTONE) UNTIL FEB. 2010 AT WHICH TIME IT CAUGHT FIRE AND BURNED COMPLETELY. IT WAS SITTING IN OUR DRIVEWAY AND LUCKILY A NEIGHBOR WOKE UP AND REPORTED IN ON FIRE. THE FIRE MARSHAL DETERMINED IT STARTED BEHIND THE REFRIGERATOR. WHILE LOOKING ON LINE... Read more
Fire
STRUCTURE Oct 30, 2008
Incident date: Oct 24, 2008
TL*THE CONTACT OWNS A 2003 KEYSTONE OUTBACK LITE FIFTH WHEEL. WHILE DRIVING LESS THAN 70 MPH, THE RIGHT SIDING ON THE PASSENGER SIDE OF THE VEHICLE PEELED OFF. THERE WAS FIBERGLASS DEBRIS. NO REPAIRS HAVE BEEN MADE. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND ADVISED THE CONTACT TO HIRE AN... Read more
STRUCTURE:FRAME AND MEMBERS Nov 20, 2003
Incident date: Oct 26, 2003
THE TRAILERS REAR BUMPER IS SEPARATING FROM THE FRAME. THE CAUSE OF BUMPER SEPARATION IS UNDETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH

Technical Service Bulletins, 2003 KEYSTONE OUTBACK

2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
980000 UNKNOWN OR OTHER1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02 Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

KEYSTONE OUTBACK - All Years Overview

Complete safety history for the KEYSTONE OUTBACK across all model years (2002, 2025).

46 Total Recalls
60 Total Complaints
0 Investigations
3 Reported Crashes
3 Reported Fires
0 Reported Deaths

KEYSTONE OUTBACK - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2025 1 0 View
2024 1 0 View
2023 0 1 View
2022 3 3 View
2021 2 2 View
2020 1 0 View
2019 2 3 View
2018 1 0 View
2017 3 5 View
2016 3 2 View
2015 2 0 View
2014 2 3 View
2013 3 2 View
2012 1 0 View
2011 4 6 View
2010 3 2 View
2009 1 1 View
2008 1 0 View
2007 3 12 View
2006 2 3 View
2005 2 6 View
2004 2 4 View
2003 (current) 2 3
2002 1 2 View

Other KEYSTONE Models

Model Recalls Complaints
AEROLITE 0 0 View
ALPINE 0 0 View
ARCADIA 0 0 View
ASPEN TRAIL 0 0 View
ATLAS 0 0 View
AVALANCHE 0 0 View
BIG SKY 0 0 View
BOBCAT 0 0 View