2012 KENWORTH C500
3 recalls, 1 complaints - 20 TSBs
24V145000 Feb 23, 2024
SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 ve... Read more
Consequence
Insufficient air volume can reduce braking performance and increase the risk of a crash.
Remedy
Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD.
15V271000 May 8, 2015
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Defect Description
PACCAR Incorporated (PACCAR) is recalling certain model year 2011-2016 Kenworth T270, T370, T440, T470, C500, C540, C550, T660, T800, W900, and 963 trucks manufactured November 1, 2010, to April 6, 2015. In the affected trucks, water may leak into the wiper motor.
Consequence
As water leaks in, the wiper may cease to function on the 'intermittent' setting, reducing the driver's visibility and increasing the risk of a crash. Additionally, the water may cause corrosion which, over time, may result in an electrical short, increasing the risk of a fire.
Remedy
PACCAR is still developing and testing a remedy. The recall is expected to begin in July 2015. An interim letter was sent to owners on July 2, 2015. The recall began on September 2, 1015. Owners may contact Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is 15KWF.
11V157000 Mar 7, 2011
SERVICE BRAKES, AIR:SLACK ADJUSTERS
Defect Description
PACCAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 KENWORTH T270/370, T440/T470, T800, T660, W900 AND C500 VEHICLES MANUFACTURED BETWEEN OCTOBER 18, 2010, AND JANUARY 28, 2011. CERTAIN CAST IRON SLACK ADJUSTER HOUSINGS, WHICH TRANSMIT BRAKING FORCE FROM THE BRAKE CHAMBER PUSH ROD TO THE BRAKE CAM TUB... Read more
Consequence
IF THE SLACK ADJUSTER HOUSING WERE TO FRACTURE, THE WHEEL BRAKE TO WHICH THE SLACK ADJUSTER HOUSING IS ATTACHED WOULD NO LONGER FUNCTION, WHICH COULD INCREASE VEHICLE STOPPING DISTANCES, AND IF MOUNTED ON THE STEER AXLE, COULD CAUSE THE VEHICLE TO PULL TO ONE SIDE DURING BRAKING, INCREASING THE RISK... Read more
Remedy
DEALERS WILL INSPECT AND REPLACE THE SLACK ADJUSTER HOUSING AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 30, 2011. OWNERS MAY CONTACT KENWORTH AT 425-828-5440.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| WHEELS | 1 |
WHEELS
Apr 10, 2014
Incident date: Sep 6, 2013
WE DID 20+ HOURS OF WORK ON THIS TRUCK AND ALL AFTER HOUR RATES. THIS COMPANY IS WITHHOLDING MONEY THEY OWED. WE HAVE ASKED TO WORK WITH US AND NOW THEY WILL NOT ANSWER ANY PHONE CALLS FROM US OR OUR LAWYERS. STOP THIS TRUCK. THEY OWE US $2850.00 THEY NEED TO BE STOPPED BEFORE THEY LIE OUT OF MONEY ... Read more
Technical Service Bulletins, 2012 KENWORTH C500
20 manufacturer communications from 13 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 3 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 2 |
| 110000 ELECTRICAL SYSTEM | 2 |
| 015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS | 1 |
| 017210 STEERING:LINKAGES:DRAG:LINK:CONNECTION | 1 |
| 092000 FUEL SYSTEM, OTHER:DELIVERY | 1 |
| 040000 SERVICE BRAKES, AIR | 1 |
24KWD
Apr 9, 2024
040000 SERVICE BRAKES, AIR
Certain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume requirements per FMVSS/CMVSS 121 ??A?A?Air Brake Systems??A?A?. This bulletin will be updated when repair parts and procedur
02-160
Feb 10, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
350000 EQUIPMENT
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
136000 VISIBILITY:WINDSHIELD WIPER/WASHER
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
130000 VISIBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
26-037
Dec 18, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Fix-As-Fail - Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator (LCA) fault codes leading to possible LCA hardware replacement.
26-037
Dec 18, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Fix-As-Fail - Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator (LCA) fault codes leading to possible LCA hardware replacement.
26-037
Dec 18, 2020
100000 POWER TRAIN
Fix-As-Fail - Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator (LCA) fault codes leading to possible LCA hardware replacement.
32-015
Jun 8, 2020
110000 ELECTRICAL SYSTEM
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplet
32-016
Mar 17, 2020
350000 EQUIPMENT
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
34-085
Mar 3, 2020
180000 VEHICLE SPEED CONTROL
Information Only a?? Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
34-085
Mar 3, 2020
110000 ELECTRICAL SYSTEM
Information Only a?? Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
03-071
Dec 18, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
01-075
Nov 6, 2019
060000 ENGINE AND ENGINE COOLING
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
TIB43-062
Sep 27, 2019
350000 EQUIPMENT
Information Only ??A?A? This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
TIB43-062
Sep 27, 2019
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Information Only ??A?A? This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
TIB-16-037
Oct 26, 2012
021500 SUSPENSION:FRONT:CONTROL ARM
KENWORTH: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CORRECTION ON LISTED CHASSIS, AFTER NEWAY SUSPENSION CONTROL ARM PIVOT JOINT BOLT TORQUE WAS CHECKED AND INSPECTED. MODELS 2012 C500S, T800S, W900S. *PE
TIB-03-047
Jul 2, 2012
092000 FUEL SYSTEM, OTHER:DELIVERY
KENWORTH: DIAGNOSTICS INDICATE FAILED FUEL LEVEL SENSOR FUNCTION IN REPAIRS AND BEFORE COMPONENT IS REPLACED, DIAL FACE SHOULD BE CLEANED AND FAILURE VERIFIED. ALL KENWORTH MODELS WITH OHM DIAL OR OPEN CARD STYLE FUEL SENDERS. *
TIB-15-021
Apr 20, 2012
017210 STEERING:LINKAGES:DRAG:LINK:CONNECTION
KENWORTH: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE CHASSIS MAY NOT HAVE THE PROPER ASSEMBLY CONTROLS IN PLACE FOR DRAGLINK CONNECTIONS TORQUE. MODELS C500, K500, T660, T800 AND W900 2011-2012. *PE
TIB-15-20
May 11, 2011
015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
PACCAR SERVICE BULLETIN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE HYDRAULIC HOSE MAY HAVE BEEN IMPROPERLY ROUTED. KENWORTH C500. *RM
NHTSA Safety Investigations, KENWORTH C500
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE08011
Opened: Feb 8, 2008 , Closed: May 5, 2008
TRAILER LIGHT PLUG FAILURE
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION OF KENWORTH PRODUCTS BASED ON THEIR FIELD COMMUNICATION TIB # 34-31.KENWORTH INTRODUCED THE QCS II STA-DRY TRAILER CABLE IN MAY 2006.THE TECHNICAL INFORMATION BULLETIN STEMMED FROM FIELD FEEDBACK THAT INDICATED A FLEXIBILIT... Read more
KENWORTH C500 - All Years Overview
Complete safety history for the KENWORTH C500 across all model years (1975, 2025).
130
Total Recalls
5
Total Complaints
1
Investigations
1
Reported Crashes
1
Reported Fires
0
Reported Deaths
KENWORTH C500 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 1 | 0 | View |
| 2023 | 1 | 0 | View |
| 2022 | 1 | 0 | View |
| 2021 | 1 | 0 | View |
| 2020 | 1 | 0 | View |
| 2019 | 4 | 0 | View |
| 2018 | 5 | 0 | View |
| 2017 | 4 | 0 | View |
| 2016 | 3 | 0 | View |
| 2015 | 3 | 0 | View |
| 2014 | 4 | 0 | View |
| 2013 | 2 | 0 | View |
| 2012 (current) | 3 | 1 | |
| 2011 | 6 | 0 | View |
| 2010 | 4 | 1 | View |
| 2009 | 5 | 0 | View |
| 2008 | 9 | 0 | View |
| 2007 | 6 | 1 | View |
| 2006 | 5 | 1 | View |
| 2005 | 5 | 0 | View |
| 2004 | 4 | 0 | View |
| 2003 | 3 | 0 | View |
| 2002 | 2 | 0 | View |
| 2001 | 4 | 0 | View |
| 2000 | 7 | 0 | View |
| 1999 | 7 | 1 | View |
| 1998 | 3 | 0 | View |
| 1997 | 3 | 0 | View |
| 1996 | 4 | 0 | View |
| 1995 | 1 | 0 | View |
| 1994 | 1 | 0 | View |
| 1993 | 1 | 0 | View |
| 1992 | 1 | 0 | View |
| 1991 | 3 | 0 | View |
| 1990 | 1 | 0 | View |
| 1989 | 1 | 0 | View |
| 1981 | 1 | 0 | View |
| 1980 | 1 | 0 | View |
| 1979 | 1 | 0 | View |
| 1978 | 2 | 0 | View |
| 1977 | 2 | 0 | View |
| 1976 | 2 | 0 | View |
| 1975 | 2 | 0 | View |