2004 KENWORTH C500
4 recalls, 0 complaints - 13 TSBs
07V107000 Mar 16, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
ON CERTAIN TRUCKS, THE WIRING, PARTS, OR TRANSMISSION PROGRAMMING REQUIRED FOR THE AUTO NEUTRAL FEATURE TO FUNCTION AS DESIGNED WERE EITHER NOT INSTALLED, CONNECTED, OR PROGRAMMED PROPERLY.
Consequence
IF ANY OF THESE CONDITIONS EXISTS, THE TRANSMISSION WILL NOT AUTOMATICALLY SHIFT INTO NEUTRAL WHEN LEFT IN DRIVE WITH THE PARKING BRAKE SET ENGAGED. THE VEHICLE COULD MOVE WITHOUT WARNING INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL INSPECT THE AFFECTED VEHICLES TO ENSURE THE AUTO NEUTRAL FEATURE FUNCTIONS PROPERLY AND, IF NEEDED, WILL MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON MAY 9, 2007. OWNERS MAY CONTACT KENWORTH AT 425-828-5440.
05V570000 Dec 22, 2005
ENGINE AND ENGINE COOLING
Defect Description
ON CERTAIN TRACTORS EQUIPPED WITH CATERPILLAR DIESEL ENGINES, THE VARIABLE VALVE ACTUATION OIL LINE MAY WEAR AGAINST THE SHARP EDGE OF THE CYLINDER HEAD IF NOT POSITIONED CORRECTLY.
Consequence
THE OIL LINE MAY BE CUT ON THE CYLINDER HEAD CAUSING AN OIL LEAK AND A POSSIBLE FIRE.
Remedy
CATERPILLAR, IN CONJUNCTION WITH PACCAR, WILL BE CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN FREE OF CHARGE. OWNERS MAY CALL CATERPILLAR AT 309-675-6496, KENWORTH AT 425-828-5440, OR PETERBILT AT 940-591-4201.
05V189000 Apr 28, 2005
SUSPENSION
Defect Description
ON CERTAIN HEAVY DUTY CLASS 8 TRUCKS, THE SUSPENSION HAS TRANSVERSE BEAM CASTINGS THAT MAY FRACTURE UNDER NORMAL LOADS. IF A CASTING BREAKS WHEN THE VEHICLE IS TRAVELING ON A ROADWAY THERE IS THE POTENTIAL FOR PIECES OF THE CASTING TO BECOME PROJECTILES AND THE SUSPENSION'S TRANSVERSE BEAM MAY DROP... Read more
Consequence
THIS COULD CAUSE SPARKS THAT COULD POTENTIALLY IGNITE AND CAUSE A FIRE.
Remedy
DEALERS WILL INSPECT AND REPLACE THE DEFECTIVE TRANSVERSE BEAM ASSEMBLIES FREE OF CHARGE. THE RECALL BEGAN ON JUNE 10, 2005, WITH LETTERS BEING MAILED TO PETERBILT OWNERS; AND ON JUNE 17, 2005, FOR KENWORTH OWNERS. OWNERS MAY CONTACT PETERBILT AT 940-591-4201 OR KENWORTH AT 425-828-5440.
04V580000 Dec 10, 2004
ELECTRICAL SYSTEM:WIRING
Defect Description
ON CERTAIN TRUCKS, THE POWER FEED HARNESS P92-1993 TERMINALS WERE NOT PROPERLY CRIMPED.
Consequence
THIS COULD LEAD TO INTERMITTENT POWER LOSS AFFECTING THE ELECTRICAL SYSTEM AND POSSIBLY RESULT IN A FIRE.
Remedy
DEALERS WILL REPLACE THE HARNESS. THE RECALL BEGAN JANUARY 13, 2005. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.
No complaints found for this vehicle.
Technical Service Bulletins, 2004 KENWORTH C500
13 manufacturer communications from 7 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| 350000 EQUIPMENT | 2 |
| 110000 ELECTRICAL SYSTEM | 2 |
| 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 1 |
| 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL | 1 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 1 |
| 180000 VEHICLE SPEED CONTROL | 1 |
02-160
Feb 10, 2021
130000 VISIBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
136000 VISIBILITY:WINDSHIELD WIPER/WASHER
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
350000 EQUIPMENT
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160
Feb 10, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
DOR-W5T2V-01
Dec 20, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
This SKU is a Climate Control Module. The customer communication requested return of unsold inventory to inspect alignment pins and knobs. The alignment pins may be weak which cause them to break and knob material may be weak which could
DOR-W5T2V-01
Dec 20, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This SKU is a Climate Control Module. The customer communication requested return of unsold inventory to inspect alignment pins and knobs. The alignment pins may be weak which cause them to break and knob material may be weak which could
32-015
Jun 8, 2020
110000 ELECTRICAL SYSTEM
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplet
32-016
Mar 17, 2020
350000 EQUIPMENT
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
34-085
Mar 3, 2020
110000 ELECTRICAL SYSTEM
Information Only a?? Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
34-085
Mar 3, 2020
180000 VEHICLE SPEED CONTROL
Information Only a?? Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
01-075
Nov 6, 2019
060000 ENGINE AND ENGINE COOLING
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
TIB-44-17
Oct 23, 2008
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
KENWORTH TRUCKS: REDUCED ENGINE POWER FROM FUEL STARVATION. ANY MODEL KENWORTH EQUIPPED WITH THE 2007 EMISSIONS COMPLIANT ISX ENGINE AND OPTIONAL DAVCO 382 FUEL FILTER, BUILT PRIOR TO 8/11/08, *PE
TIB-44-17
Oct 23, 2008
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
KENWORTH TRUCKS: REDUCED ENGINE POWER FROM FUEL STARVATION. ANY MODEL KENWORTH EQUIPPED WITH THE 2007 EMISSIONS COMPLIANT ISX ENGINE AND OPTIONAL DAVCO 382 FUEL FILTER, BUILT PRIOR TO 8/11/08, *PE
NHTSA Safety Investigations, KENWORTH C500
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE08011
Opened: Feb 8, 2008 , Closed: May 5, 2008
TRAILER LIGHT PLUG FAILURE
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION OF KENWORTH PRODUCTS BASED ON THEIR FIELD COMMUNICATION TIB # 34-31.KENWORTH INTRODUCED THE QCS II STA-DRY TRAILER CABLE IN MAY 2006.THE TECHNICAL INFORMATION BULLETIN STEMMED FROM FIELD FEEDBACK THAT INDICATED A FLEXIBILIT... Read more
KENWORTH C500 - All Years Overview
Complete safety history for the KENWORTH C500 across all model years (1975, 2025).
130
Total Recalls
5
Total Complaints
1
Investigations
1
Reported Crashes
1
Reported Fires
0
Reported Deaths
KENWORTH C500 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 1 | 0 | View |
| 2023 | 1 | 0 | View |
| 2022 | 1 | 0 | View |
| 2021 | 1 | 0 | View |
| 2020 | 1 | 0 | View |
| 2019 | 4 | 0 | View |
| 2018 | 5 | 0 | View |
| 2017 | 4 | 0 | View |
| 2016 | 3 | 0 | View |
| 2015 | 3 | 0 | View |
| 2014 | 4 | 0 | View |
| 2013 | 2 | 0 | View |
| 2012 | 3 | 1 | View |
| 2011 | 6 | 0 | View |
| 2010 | 4 | 1 | View |
| 2009 | 5 | 0 | View |
| 2008 | 9 | 0 | View |
| 2007 | 6 | 1 | View |
| 2006 | 5 | 1 | View |
| 2005 | 5 | 0 | View |
| 2004 (current) | 4 | 0 | |
| 2003 | 3 | 0 | View |
| 2002 | 2 | 0 | View |
| 2001 | 4 | 0 | View |
| 2000 | 7 | 0 | View |
| 1999 | 7 | 1 | View |
| 1998 | 3 | 0 | View |
| 1997 | 3 | 0 | View |
| 1996 | 4 | 0 | View |
| 1995 | 1 | 0 | View |
| 1994 | 1 | 0 | View |
| 1993 | 1 | 0 | View |
| 1992 | 1 | 0 | View |
| 1991 | 3 | 0 | View |
| 1990 | 1 | 0 | View |
| 1989 | 1 | 0 | View |
| 1981 | 1 | 0 | View |
| 1980 | 1 | 0 | View |
| 1979 | 1 | 0 | View |
| 1978 | 2 | 0 | View |
| 1977 | 2 | 0 | View |
| 1976 | 2 | 0 | View |
| 1975 | 2 | 0 | View |