2007 KENWORTH C500

6 recalls, 1 complaints - 13 TSBs

11V203000 Mar 24, 2011
ENGINE AND ENGINE COOLING
Defect Description
PACCAR IS RECALLING CERTAIN MODEL YEAR 2007-2011 KENWORTH C500, T2000, T600, AND T660, AS WELL AS MODEL YEAR 2009-2011 PETERBILT 387 AND 388 TRUCKS EQUIPPED WITH CATERPILLAR C15 ENGINE AND MANUFACTURED FROM MAY 11, 2006, THROUGH SEPTEMBER 17, 2010. DEGRADATION OF A COMBUSTION TUBE WELD CAN CAUSE ... Read more
Consequence
THIS COULD RESULT IN A FIRE.
Remedy
CATERPILLAR IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. PLEASE SEE CATERPILLAR'S DEFECT REPORT 11E-006. CATERPILLAR WILL REPLACE THE SINGLE PIECE COMBUSTION TUBE WITH A THICK WALL COMBUSTION TUBE WHICH WILL NOT ALLOW THE HEAT TO BREAK THROUGH. THIS SERVICE WILL BE PERFORMED FR... Read more
5,831 vehicles affected
Manufacturer: PACCAR INCORPORATED
08V190000 Apr 25, 2008
TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
Defect Description
PACCAR IS RECALLING 3,573 MY 2007 KENWORTH C500, T800, T600, T2000, AND W900 CHASSIS BUILT WITH PHILLIPS QCS II TRAILER CABLE CONNECTION AND TRAILER CABLE MOUNTING BRACKET WITH 'U-SHAPED' CUT OUT. CERTAIN TRAILER CABLE MOUNTING BRACKETS HAVE A 'U-SHAPED' CUT OUT THAT ONLY PARTIALLY SUPPORTS THE TRA... Read more
Consequence
IF THIS CONDITION WERE TO OCCUR, OTHER MOTORISTS MAY NOT BE WARNED OF THE TRACTOR/TRAILER MOVEMENTS, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL INSTALL A REINFORCEMENT BRACKET BETWEEN THE FLEXIBLE BACK OF THE QCS II MOLDED BOOT AND THE FRAME BRACKET, AND REATTACH THE SUPPORTING BOLTS. THE RECALL BEGAN ON MAY MAY 30, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440.
3,573 vehicles affected
Manufacturer: PACCAR INCORPORATED
08V099000 Mar 4, 2008
SERVICE BRAKES, AIR:SLACK ADJUSTERS
Defect Description
PACCAR IS RECALLING 130 MY 2005-2007 KENWORTH C500, T800, W900, AND PETERBILT MODELS 357 AND 379 TRACTOR TRAILERS EQUIPPED WITH FABCO SLACK ADJUSTERS ON SISU AXLES. THE SLACK ADJUSTERS MAY FAIL AS A RESULT OF A FATIGUE CRACK RENDERING THE SLACK ADJUSTER INOPERATIVE. THIS COULD REDUCE BRAKING EFFEC... Read more
Consequence
REDUCTION IN BRAKING CAPACITY COULD INCREASE THE RISK OF A CRASH.
Remedy
DEALERS WILL INSPECT AND REPLACE THE SLACK ADJUSTERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 21, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.
130 vehicles affected
Manufacturer: PACCAR INCORPORATED
07V217000 May 22, 2007
STRUCTURE:BODY:HOOD
Defect Description
ON CERTAIN TRUCKS, THE REAR HOOD MOUNTING BRACKETS CAN CONTACT THE FRONT AXLE BRAKE CHAMBER DURING FULL AXLE ARTICULATION.
Consequence
IF CONTACT OCCURS, TWO POSSIBLE SCENARIOS MAY RESULT: (1) THE FRONT BRAKE CHAMBER MAY BE DAMAGED TO A POINT RESULTING IN THE LOSS OF AIR OR CAUSE SUDDEN FULL APPLICATION OF ONE OF THE BRAKES ON THE FRONT AXLE; OR (2) THE FRONT BRAKE CHAMBER MAY BE DAMAGED CAUSING A REDUCTION IN BRAKING CAPACITY, IN... Read more
Remedy
DEALERS WILL INSPECT THE BRAKE CHAMBER AND SURROUNDING COMPONENTS FOR ANY DAMAGE AND MODIFY THE REAR HOOD SUPPORT BRACKET TO ELIMINATE THE POTENTIAL FOR INTERFERENCE. IF ANY BRAKE COMPONENTS IS DAMAGED, THE DEALER WILL BE INSTRUCTED TO REPLACE THE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON MAY... Read more
61 vehicles affected
Manufacturer: PACCAR INCORPORATED
07V107000 Mar 16, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
ON CERTAIN TRUCKS, THE WIRING, PARTS, OR TRANSMISSION PROGRAMMING REQUIRED FOR THE AUTO NEUTRAL FEATURE TO FUNCTION AS DESIGNED WERE EITHER NOT INSTALLED, CONNECTED, OR PROGRAMMED PROPERLY.
Consequence
IF ANY OF THESE CONDITIONS EXISTS, THE TRANSMISSION WILL NOT AUTOMATICALLY SHIFT INTO NEUTRAL WHEN LEFT IN DRIVE WITH THE PARKING BRAKE SET ENGAGED. THE VEHICLE COULD MOVE WITHOUT WARNING INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL INSPECT THE AFFECTED VEHICLES TO ENSURE THE AUTO NEUTRAL FEATURE FUNCTIONS PROPERLY AND, IF NEEDED, WILL MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON MAY 9, 2007. OWNERS MAY CONTACT KENWORTH AT 425-828-5440.
4,592 vehicles affected
Manufacturer: PACCAR INCORPORATED
07V090000 Mar 9, 2007
SERVICE BRAKES, AIR
Defect Description
CERTAIN TRUCKS FAIL TO COMPLY WITH THE BRAKE TIMING REGULATORY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." THE BRAKE VALVE WAS MOVED TO THE OPPOSITE RAIL, INCREASING THE LENGTH OF THE AIR LINE, WHICH IN TURN INCREASED THE WHEELBASE REQUIRING A DUAL RELAY VALV... Read more
Consequence
IF STOPPING DISTANCE WAS LIMITED, A VEHICLE CRASH COULD RESULT.
Remedy
DEALERS WILL CONVERT THE SINGLE RELAY VALVE TO A DUAL RELAY VALVE SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON MAY 21, 2007. OWNERS MAY CONTACT KENWORTH AT 425-828-5440.
65 vehicles affected
Manufacturer: PACCAR INCORPORATED

Complaint Statistics

1 total complaints

Top Reported Components

ComponentComplaints
UNKNOWN OR OTHER1
UNKNOWN OR OTHER Jun 25, 2007
Incident date: Jan 1, 1901
CUSTOMER WANTS TO KNOW IF SAFETY RECALL 07V217000 WAS THE LAST RECALL**CC *TR

Technical Service Bulletins, 2007 KENWORTH C500

13 manufacturer communications from 7 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT2
110000 ELECTRICAL SYSTEM2
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL1
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL1
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY1
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)1
060000 ENGINE AND ENGINE COOLING1
180000 VEHICLE SPEED CONTROL1
02-160 Feb 10, 2021
130000 VISIBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160 Feb 10, 2021
136000 VISIBILITY:WINDSHIELD WIPER/WASHER
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160 Feb 10, 2021
350000 EQUIPMENT
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
02-160 Feb 10, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Information Only a?? Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
32-015 Jun 8, 2020
110000 ELECTRICAL SYSTEM
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplet
32-016 Mar 17, 2020
350000 EQUIPMENT
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
34-085 Mar 3, 2020
110000 ELECTRICAL SYSTEM
Information Only a?? Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
34-085 Mar 3, 2020
180000 VEHICLE SPEED CONTROL
Information Only a?? Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
01-075 Nov 6, 2019
060000 ENGINE AND ENGINE COOLING
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
TIB-42-41 Dec 3, 2008
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
KENWORTH SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. TOP TANK REPLACEMENT FOR C500 AND W900 WITH ISX; FIELD CAMPAIGN. EARLY DESIGN TOP TANKS ON 1430 SQUARE INCH RADIATORS FOR 2007 EMISSIONS COMPLIANT ENGINES CAN CREATE C
TIB-42-41 Dec 3, 2008
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
KENWORTH SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. TOP TANK REPLACEMENT FOR C500 AND W900 WITH ISX; FIELD CAMPAIGN. EARLY DESIGN TOP TANKS ON 1430 SQUARE INCH RADIATORS FOR 2007 EMISSIONS COMPLIANT ENGINES CAN CREATE C
TIB-44-17 Oct 23, 2008
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
KENWORTH TRUCKS: REDUCED ENGINE POWER FROM FUEL STARVATION. ANY MODEL KENWORTH EQUIPPED WITH THE 2007 EMISSIONS COMPLIANT ISX ENGINE AND OPTIONAL DAVCO 382 FUEL FILTER, BUILT PRIOR TO 8/11/08, *PE
TIB-44-17 Oct 23, 2008
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
KENWORTH TRUCKS: REDUCED ENGINE POWER FROM FUEL STARVATION. ANY MODEL KENWORTH EQUIPPED WITH THE 2007 EMISSIONS COMPLIANT ISX ENGINE AND OPTIONAL DAVCO 382 FUEL FILTER, BUILT PRIOR TO 8/11/08, *PE

NHTSA Safety Investigations, KENWORTH C500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE08011 Opened: Feb 8, 2008 , Closed: May 5, 2008
PE, Closed , Model Year: 2006
TRAILER LIGHT PLUG FAILURE
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION OF KENWORTH PRODUCTS BASED ON THEIR FIELD COMMUNICATION TIB # 34-31.KENWORTH INTRODUCED THE QCS II STA-DRY TRAILER CABLE IN MAY 2006.THE TECHNICAL INFORMATION BULLETIN STEMMED FROM FIELD FEEDBACK THAT INDICATED A FLEXIBILIT... Read more

KENWORTH C500 - All Years Overview

Complete safety history for the KENWORTH C500 across all model years (1975, 2025).

130 Total Recalls
5 Total Complaints
1 Investigations
1 Reported Crashes
1 Reported Fires
0 Reported Deaths

KENWORTH C500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2025 1 0 View
2023 1 0 View
2022 1 0 View
2021 1 0 View
2020 1 0 View
2019 4 0 View
2018 5 0 View
2017 4 0 View
2016 3 0 View
2015 3 0 View
2014 4 0 View
2013 2 0 View
2012 3 1 View
2011 6 0 View
2010 4 1 View
2009 5 0 View
2008 9 0 View
2007 (current) 6 1
2006 5 1 View
2005 5 0 View
2004 4 0 View
2003 3 0 View
2002 2 0 View
2001 4 0 View
2000 7 0 View
1999 7 1 View
1998 3 0 View
1997 3 0 View
1996 4 0 View
1995 1 0 View
1994 1 0 View
1993 1 0 View
1992 1 0 View
1991 3 0 View
1990 1 0 View
1989 1 0 View
1981 1 0 View
1980 1 0 View
1979 1 0 View
1978 2 0 View
1977 2 0 View
1976 2 0 View
1975 2 0 View

Other KENWORTH Models

Model Recalls Complaints
T800 354 49 View
T880 330 12 View
T680 329 110 View
W900 291 42 View
T380 222 2 View
T480 181 0 View
W990 178 0 View
T660 165 10 View