STRUCTURE:EXTERIOR TRIM
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The quarter trim on the driver and passenger windows may not have been properly secured, which can allow it to detach.
Consequence
Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the quarter window glass assembly, as necessary, free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 88C. Vehicle Identification Numbers (VINs)
... involved in this recall will be searchable on NHTSA.gov beginning October 2, 2025.Read more123,396 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
STRUCTURE:EXTERIOR TRIM
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The trim on the driver and passenger doors may not have been installed properly, which can allow it to detach.
Consequence
Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the door trim, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 77C. Vehicle Identification Numbers (VINs) involved in this recall will
... be searchable on NHTSA.gov beginning September 18, 2025.Read more163,735 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
BACK OVER PREVENTION:SOFTWARE
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federa
... l Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."Read moreConsequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
79,365 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Defect Description
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ra
... m 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."Read moreConsequence
An air bag that does not deploy in a crash can increase the risk of injury.
Remedy
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B
... , 34B, 35B, 36B.Read more38,164 vehicles affected
Manufacturer: Chrysler (FCA US, LLC) (Stellantis)
STEERING:COLUMN
Defect Description
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ra
... m 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."Read moreConsequence
An air bag that does not deploy in a crash can increase the risk of injury.
Remedy
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B
... , 34B, 35B, 36B.Read more38,164 vehicles affected
Manufacturer: Chrysler (FCA US, LLC) (Stellantis)
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety S
... tandard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."Read moreConsequence
An unfastened seat belt may increase the risk of injury to occupants during a crash.
Remedy
Dealers will inspect and replace the third-row seat belt buckle, as necessary, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is A7A.
97,066 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in re
... verse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."Read moreConsequence
A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Remedy
Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
162,713 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
Complaint Statistics
35 total complaints
Top Reported Components
| Component | Complaints |
|---|
| ELECTRICAL SYSTEM | 10 |
| ENGINE | 8 |
| SERVICE BRAKES | 3 |
| UNKNOWN OR OTHER | 3 |
| POWER TRAIN | 2 |
| STEERING | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| LANE DEPARTURE: WARNING | 1 |
Incident date: Feb 13, 2026
On multiple occasions my vehicle has not recognized the key fob when I have been at the vehicle. I have actually been standing by it trying to open the door and it would not respond. Even if I was holding the key fob in my hand next to the door it would not respond. I would have to manually push
... the unlock button on the fob to be able to enter. This has caused me personal safety concerns when in unfavorable situations and I could not immediately gain access to the interior of my vehicle. The memor seat and easy exit functions have repeatedly failed to operate as they should causing me to be out of position when driving requiring manual resetting of the position. The heads up display consistently shows the incorrect speed limit. Google Maps and Carplay intermittently become disconnected while I am driving creating a safety hazard when I am using Google Maps guidance. The date below is simply the most recent time these happened. Again, these have happened repeatedly over the period of ownership.Read more
Incident date: Feb 13, 2026
On multiple occasions my vehicle has not recognized the key fob when I have been at the vehicle. I have actually been standing by it trying to open the door and it would not respond. Even if I was holding the key fob in my hand next to the door it would not respond. I would have to manually push
... the unlock button on the fob to be able to enter. This has caused me personal safety concerns when in unfavorable situations and I could not immediately gain access to the interior of my vehicle. The memor seat and easy exit functions have repeatedly failed to operate as they should causing me to be out of position when driving requiring manual resetting of the position. The heads up display consistently shows the incorrect speed limit. Google Maps and Carplay intermittently become disconnected while I am driving creating a safety hazard when I am using Google Maps guidance. The date below is simply the most recent time these happened. Again, these have happened repeatedly over the period of ownership.Read more
Incident date: Feb 13, 2026
On multiple occasions my vehicle has not recognized the key fob when I have been at the vehicle. I have actually been standing by it trying to open the door and it would not respond. Even if I was holding the key fob in my hand next to the door it would not respond. I would have to manually push
... the unlock button on the fob to be able to enter. This has caused me personal safety concerns when in unfavorable situations and I could not immediately gain access to the interior of my vehicle. The memor seat and easy exit functions have repeatedly failed to operate as they should causing me to be out of position when driving requiring manual resetting of the position. The heads up display consistently shows the incorrect speed limit. Google Maps and Carplay intermittently become disconnected while I am driving creating a safety hazard when I am using Google Maps guidance. The date below is simply the most recent time these happened. Again, these have happened repeatedly over the period of ownership.Read more
Incident date: Jul 22, 2025
Late last year I reported that while towing a trailer, the dash indicated that the trailer had disconnected from the trailer as looking back I noticed the lights were off when the vehicle lights were on. Before I could pull over to check the connection, the lights turned back on and the warning ligh
... t extinguished. This happened 3 times when towing the trailer that day. The dealership "reprogrammed" the module and said it was good. But after the latest recall for the Wagoneer, having it recalled, I wanted to notify someone about the potential for expanding the vehicles included in the recall.Read more
Incident date: Jul 22, 2025
Late last year I reported that while towing a trailer, the dash indicated that the trailer had disconnected from the trailer as looking back I noticed the lights were off when the vehicle lights were on. Before I could pull over to check the connection, the lights turned back on and the warning ligh
... t extinguished. This happened 3 times when towing the trailer that day. The dealership "reprogrammed" the module and said it was good. But after the latest recall for the Wagoneer, having it recalled, I wanted to notify someone about the potential for expanding the vehicles included in the recall.Read more
Incident date: Jul 22, 2025
Late last year I reported that while towing a trailer, the dash indicated that the trailer had disconnected from the trailer as looking back I noticed the lights were off when the vehicle lights were on. Before I could pull over to check the connection, the lights turned back on and the warning ligh
... t extinguished. This happened 3 times when towing the trailer that day. The dealership "reprogrammed" the module and said it was good. But after the latest recall for the Wagoneer, having it recalled, I wanted to notify someone about the potential for expanding the vehicles included in the recall.Read more
Incident date: Dec 4, 2025
While driving, my vehicle has intermittently lost power without warning, creating a serious safety hazard. The loss of power occurs unexpectedly while the vehicle is in motion and is not associated with any driver input, weather, or road conditions.The issue has occurred on more than one occasion. T
... he first occasion in March 2025. The issue appeared to be temporarily resolved but later recurred, indicating the underlying problem was not corrected. When the loss of power occurs, the vehicle does not respond to acceleration input and behaves as though propulsion is cut off completely. This happens suddenly and without warning while driving.This condition creates a dangerous situation, particularly when driving in traffic or at speed as was the case on 12/4/25 when driving 70 mph on the freeway, the second time the issue occurred for us. The car was immediately brought to the dealership on 12/4/2025 and remains there today. On the first occurrence the dealership attributed it to low battery charge and replaced both batteries. The dealership has performed inspections and diagnostics including:Battery testing and replacement,Wiring and harness inspections,Software updates to vehicle control modules,Extended road testing.Despite these efforts:The issue has not been permanently resolved,The dealership has stated the concern could not be duplicated,The dealership has indicated that fault codes were not always present. A STAR case has been opened, Jeep Customer Care has been contacted regarding this issue, and a field technician has been requested to come to the dealership to assess the vehicle. Despite repeated service visits I am submitting this complaint to report a recurring, intermittent loss-of-power condition that may not consistently trigger diagnostic fault codes but poses a serious safety risk for the car occupants and other drivers on the road surrounding this vehicle.Read more
Incident date: Dec 4, 2025
While driving, my vehicle has intermittently lost power without warning, creating a serious safety hazard. The loss of power occurs unexpectedly while the vehicle is in motion and is not associated with any driver input, weather, or road conditions.The issue has occurred on more than one occasion. T
... he first occasion in March 2025. The issue appeared to be temporarily resolved but later recurred, indicating the underlying problem was not corrected. When the loss of power occurs, the vehicle does not respond to acceleration input and behaves as though propulsion is cut off completely. This happens suddenly and without warning while driving.This condition creates a dangerous situation, particularly when driving in traffic or at speed as was the case on 12/4/25 when driving 70 mph on the freeway, the second time the issue occurred for us. The car was immediately brought to the dealership on 12/4/2025 and remains there today. On the first occurrence the dealership attributed it to low battery charge and replaced both batteries. The dealership has performed inspections and diagnostics including:Battery testing and replacement,Wiring and harness inspections,Software updates to vehicle control modules,Extended road testing.Despite these efforts:The issue has not been permanently resolved,The dealership has stated the concern could not be duplicated,The dealership has indicated that fault codes were not always present. A STAR case has been opened, Jeep Customer Care has been contacted regarding this issue, and a field technician has been requested to come to the dealership to assess the vehicle. Despite repeated service visits I am submitting this complaint to report a recurring, intermittent loss-of-power condition that may not consistently trigger diagnostic fault codes but poses a serious safety risk for the car occupants and other drivers on the road surrounding this vehicle.Read more
Incident date: Oct 1, 2025
Commands to open or close tailgate do not work. E.g. driver assumes is tailgate has closed but self-reopens and in one case dogs were ejected from moving vehicle. a Vehicle could not be repaired by Jeep dealership.
Incident date: Jan 6, 2026
While driving my 2024 Jeep Wagoneer, the vehicle experienced a sudden and complete loss of power without warning. The engine shut off while the vehicle was in motion, including during a turn. When this occurred, I lost power steering, which made the vehicle difficult to control and created an immedi
... ate safety hazard. Prior to this incident, the vehicle had ongoing issues including overheating, repeated check engine lights, and power steering warnings. The vehicle has been taken to the dealership multiple times. A thermostat repair was previously performed, and at a later visit I was told there was an electrical/battery wiring issue that was repaired. Despite these repairs, the problem has continued. The loss of power while driving placed my safety and the safety of others at risk, especially since the failure occurred without warning and resulted in loss of steering assistance. I no longer feel the vehicle is safe to operate, particularly when transporting my children. The issue has been inspected by the dealership on multiple occasions; however, the root cause has not been permanently identified or resolved. Warning lights, including the check engine light, have appeared intermittently prior to the failure. The defect appears to be recurring andRead more
Incident date: Jan 6, 2026
While driving my 2024 Jeep Wagoneer, the vehicle experienced a sudden and complete loss of power without warning. The engine shut off while the vehicle was in motion, including during a turn. When this occurred, I lost power steering, which made the vehicle difficult to control and created an immedi
... ate safety hazard. Prior to this incident, the vehicle had ongoing issues including overheating, repeated check engine lights, and power steering warnings. The vehicle has been taken to the dealership multiple times. A thermostat repair was previously performed, and at a later visit I was told there was an electrical/battery wiring issue that was repaired. Despite these repairs, the problem has continued. The loss of power while driving placed my safety and the safety of others at risk, especially since the failure occurred without warning and resulted in loss of steering assistance. I no longer feel the vehicle is safe to operate, particularly when transporting my children. The issue has been inspected by the dealership on multiple occasions; however, the root cause has not been permanently identified or resolved. Warning lights, including the check engine light, have appeared intermittently prior to the failure. The defect appears to be recurring andRead more
Incident date: Jan 6, 2026
While driving my 2024 Jeep Wagoneer, the vehicle experienced a sudden and complete loss of power without warning. The engine shut off while the vehicle was in motion, including during a turn. When this occurred, I lost power steering, which made the vehicle difficult to control and created an immedi
... ate safety hazard. Prior to this incident, the vehicle had ongoing issues including overheating, repeated check engine lights, and power steering warnings. The vehicle has been taken to the dealership multiple times. A thermostat repair was previously performed, and at a later visit I was told there was an electrical/battery wiring issue that was repaired. Despite these repairs, the problem has continued. The loss of power while driving placed my safety and the safety of others at risk, especially since the failure occurred without warning and resulted in loss of steering assistance. I no longer feel the vehicle is safe to operate, particularly when transporting my children. The issue has been inspected by the dealership on multiple occasions; however, the root cause has not been permanently identified or resolved. Warning lights, including the check engine light, have appeared intermittently prior to the failure. The defect appears to be recurring andRead more
Incident date: Jan 1, 2026
While stopped in traffic with the brake pedal depressed and Auto Hold enabled, my 2024 Jeep Grand Wagoneer L has repeatedly jerked and shifted itself into Park without driver input. This typically occurs after being stopped approximately 20+ seconds, often while a turn signal is activated for a left
... or right turn. When the failure occurs, the vehicle disables driver-assist systems, the turn signals behave like emergency flashers, false rear tail light error messages appear, and the check engine light turns on and remains illuminated. The vehicle will not move until the brake pedal is applied and the transmission is manually shifted back into Drive. The issue has occurred multiple times at different locations and dates. A recent repair replaced the vehicle’s primary electronics control module(s), but the same behavior occurred again afterward. Due to the unintended shift into Park and unpredictable system behavior, the vehicle is now parked and not being driven because I do not trust it to operate safely in traffic.Read more
Incident date: Jan 1, 2026
While stopped in traffic with the brake pedal depressed and Auto Hold enabled, my 2024 Jeep Grand Wagoneer L has repeatedly jerked and shifted itself into Park without driver input. This typically occurs after being stopped approximately 20+ seconds, often while a turn signal is activated for a left
... or right turn. When the failure occurs, the vehicle disables driver-assist systems, the turn signals behave like emergency flashers, false rear tail light error messages appear, and the check engine light turns on and remains illuminated. The vehicle will not move until the brake pedal is applied and the transmission is manually shifted back into Drive. The issue has occurred multiple times at different locations and dates. A recent repair replaced the vehicle’s primary electronics control module(s), but the same behavior occurred again afterward. Due to the unintended shift into Park and unpredictable system behavior, the vehicle is now parked and not being driven because I do not trust it to operate safely in traffic.Read more
Incident date: Jan 1, 2026
While stopped in traffic with the brake pedal depressed and Auto Hold enabled, my 2024 Jeep Grand Wagoneer L has repeatedly jerked and shifted itself into Park without driver input. This typically occurs after being stopped approximately 20+ seconds, often while a turn signal is activated for a left
... or right turn. When the failure occurs, the vehicle disables driver-assist systems, the turn signals behave like emergency flashers, false rear tail light error messages appear, and the check engine light turns on and remains illuminated. The vehicle will not move until the brake pedal is applied and the transmission is manually shifted back into Drive. The issue has occurred multiple times at different locations and dates. A recent repair replaced the vehicle’s primary electronics control module(s), but the same behavior occurred again afterward. Due to the unintended shift into Park and unpredictable system behavior, the vehicle is now parked and not being driven because I do not trust it to operate safely in traffic.Read more
Incident date: Feb 14, 2025
The vehicle has ongoing electrical and battery system problems that cause safety and driver-assistance systems to malfunction or shut off unexpectedly. The vehicle has repeatedly been found dead after short periods of non-use, requiring jump starts and battery replacement. These electrical issues ap
... pear to affect multiple vehicle systems simultaneously. While driving, advanced safety features such as lane departure warning, lane keep assist, adaptive cruise control, and proximity-based warning systems shut off, become unavailable, or behave inconsistently without warning. In some cases, warning messages appear and then clear on their own, while the affected safety systems remain disabled. At other times, the systems deactivate without any clear alert. The manufacturer and dealer have acknowledged battery drain and electrical instability, but instead of permanently repairing the underlying problem, certain features were disabled to reduce battery draw. These include proximity-related features and other driver alerts. Disabling safety and warning systems does not correct the defect and creates an unsafe condition where the driver cannot rely on the vehicle’s advertised safety features to function consistently. Because these systems disable themselves or are intentionally disabled due to unresolved electrical issues, the vehicle cannot be relied upon to provide continuous lane-keeping assistance, collision warnings, or adaptive cruise functions. The failures are unpredictable and occur during normal operation, creating a safety risk to occupants and other drivers.Read more
Incident date: Feb 14, 2025
The vehicle has ongoing electrical and battery system problems that cause safety and driver-assistance systems to malfunction or shut off unexpectedly. The vehicle has repeatedly been found dead after short periods of non-use, requiring jump starts and battery replacement. These electrical issues ap
... pear to affect multiple vehicle systems simultaneously. While driving, advanced safety features such as lane departure warning, lane keep assist, adaptive cruise control, and proximity-based warning systems shut off, become unavailable, or behave inconsistently without warning. In some cases, warning messages appear and then clear on their own, while the affected safety systems remain disabled. At other times, the systems deactivate without any clear alert. The manufacturer and dealer have acknowledged battery drain and electrical instability, but instead of permanently repairing the underlying problem, certain features were disabled to reduce battery draw. These include proximity-related features and other driver alerts. Disabling safety and warning systems does not correct the defect and creates an unsafe condition where the driver cannot rely on the vehicle’s advertised safety features to function consistently. Because these systems disable themselves or are intentionally disabled due to unresolved electrical issues, the vehicle cannot be relied upon to provide continuous lane-keeping assistance, collision warnings, or adaptive cruise functions. The failures are unpredictable and occur during normal operation, creating a safety risk to occupants and other drivers.Read more
Incident date: Feb 14, 2025
The vehicle has ongoing electrical and battery system problems that cause safety and driver-assistance systems to malfunction or shut off unexpectedly. The vehicle has repeatedly been found dead after short periods of non-use, requiring jump starts and battery replacement. These electrical issues ap
... pear to affect multiple vehicle systems simultaneously. While driving, advanced safety features such as lane departure warning, lane keep assist, adaptive cruise control, and proximity-based warning systems shut off, become unavailable, or behave inconsistently without warning. In some cases, warning messages appear and then clear on their own, while the affected safety systems remain disabled. At other times, the systems deactivate without any clear alert. The manufacturer and dealer have acknowledged battery drain and electrical instability, but instead of permanently repairing the underlying problem, certain features were disabled to reduce battery draw. These include proximity-related features and other driver alerts. Disabling safety and warning systems does not correct the defect and creates an unsafe condition where the driver cannot rely on the vehicle’s advertised safety features to function consistently. Because these systems disable themselves or are intentionally disabled due to unresolved electrical issues, the vehicle cannot be relied upon to provide continuous lane-keeping assistance, collision warnings, or adaptive cruise functions. The failures are unpredictable and occur during normal operation, creating a safety risk to occupants and other drivers.Read more
Incident date: Jan 29, 2024
The contact owns a 2024 Jeep Grand Wagoneer. The contact stated that intermittently, the back-over prevention camera and navigational system froze, the speedometer was blank, and the air conditioner was inoperable. The contact stated that the Uconnect 5 infotainment system was inoperable. The naviga
... tional system continued to be frozen and was buffering for an hour at times. The vehicle had shut down on multiple occasions but restarted. The app indicated the vehicle needed to be serviced. The key fob became inoperable; the driver was unable to lock and unlock the vehicle. There were unknown warning lights illuminated. The vehicle was taken to the local dealer, who connected the computer, but there were no codes retrieved, and was unable to duplicate the failure. The vehicle was not repaired. Additionally, the contact sent an email and videos. The manufacturer was contacted, who opened and closed several cases. The failure mileage was approximately 132.Read more
Incident date: Jan 29, 2024
The contact owns a 2024 Jeep Grand Wagoneer. The contact stated that intermittently, the back-over prevention camera and navigational system froze, the speedometer was blank, and the air conditioner was inoperable. The contact stated that the Uconnect 5 infotainment system was inoperable. The naviga
... tional system continued to be frozen and was buffering for an hour at times. The vehicle had shut down on multiple occasions but restarted. The app indicated the vehicle needed to be serviced. The key fob became inoperable; the driver was unable to lock and unlock the vehicle. There were unknown warning lights illuminated. The vehicle was taken to the local dealer, who connected the computer, but there were no codes retrieved, and was unable to duplicate the failure. The vehicle was not repaired. Additionally, the contact sent an email and videos. The manufacturer was contacted, who opened and closed several cases. The failure mileage was approximately 132.Read more
Incident date: Jan 29, 2024
The contact owns a 2024 Jeep Grand Wagoneer. The contact stated that intermittently, the back-over prevention camera and navigational system froze, the speedometer was blank, and the air conditioner was inoperable. The contact stated that the Uconnect 5 infotainment system was inoperable. The naviga
... tional system continued to be frozen and was buffering for an hour at times. The vehicle had shut down on multiple occasions but restarted. The app indicated the vehicle needed to be serviced. The key fob became inoperable; the driver was unable to lock and unlock the vehicle. There were unknown warning lights illuminated. The vehicle was taken to the local dealer, who connected the computer, but there were no codes retrieved, and was unable to duplicate the failure. The vehicle was not repaired. Additionally, the contact sent an email and videos. The manufacturer was contacted, who opened and closed several cases. The failure mileage was approximately 132.Read more
Incident date: Nov 25, 2025
The vehicle in question, has been to a certified jeep dealer twice, to remedy the problem of locking axles and the center differential. The remedy by Crown CDJR in Columbus OH, was to replace the control module. Performance CDJR of Gorgesville /Columbus OH had removed the center differential/trans
... fer case for an inspection and performed updates. None of the aforementioned warranty work, fixed the problem. The vehicle has intermittent, apparent drivetrain differential locking issues, that require an ignition cycle. In addition, the electronic limited slip rear axle appears to lock near 75% in Auto and Snow Mode, which renders the vehicle's operation unsafe. This is especially apparent in 25 to 45 MPH turns, sharp turns, as when merging from one intersection to a perpendicular other roadway. The car wants to go straight on slippery/wet pavement. On the 25th of November, a video was taken, by chance, when the vehicle was merging onto Easton Way from the off ramp of 270 North. The vehicle / car had a near miss of colliding with the concrete barrier of the Easton Way bridge. The vehicle is, in its current state, unsafe! The drivetrain growls and grinds while driving at low speeds. Performance CDJR of Gorgesville Columbus OH admitted, on the record , via audio recording, that the vehicle is defective, but eventually, after three weeks in their service department released, the vehicle to my pregnant wife, as operating as intended.Read more
Incident date: Nov 25, 2025
The vehicle in question, has been to a certified jeep dealer twice, to remedy the problem of locking axles and the center differential. The remedy by Crown CDJR in Columbus OH, was to replace the control module. Performance CDJR of Gorgesville /Columbus OH had removed the center differential/trans
... fer case for an inspection and performed updates. None of the aforementioned warranty work, fixed the problem. The vehicle has intermittent, apparent drivetrain differential locking issues, that require an ignition cycle. In addition, the electronic limited slip rear axle appears to lock near 75% in Auto and Snow Mode, which renders the vehicle's operation unsafe. This is especially apparent in 25 to 45 MPH turns, sharp turns, as when merging from one intersection to a perpendicular other roadway. The car wants to go straight on slippery/wet pavement. On the 25th of November, a video was taken, by chance, when the vehicle was merging onto Easton Way from the off ramp of 270 North. The vehicle / car had a near miss of colliding with the concrete barrier of the Easton Way bridge. The vehicle is, in its current state, unsafe! The drivetrain growls and grinds while driving at low speeds. Performance CDJR of Gorgesville Columbus OH admitted, on the record , via audio recording, that the vehicle is defective, but eventually, after three weeks in their service department released, the vehicle to my pregnant wife, as operating as intended.Read more
Incident date: Nov 25, 2025
The vehicle in question, has been to a certified jeep dealer twice, to remedy the problem of locking axles and the center differential. The remedy by Crown CDJR in Columbus OH, was to replace the control module. Performance CDJR of Gorgesville /Columbus OH had removed the center differential/trans
... fer case for an inspection and performed updates. None of the aforementioned warranty work, fixed the problem. The vehicle has intermittent, apparent drivetrain differential locking issues, that require an ignition cycle. In addition, the electronic limited slip rear axle appears to lock near 75% in Auto and Snow Mode, which renders the vehicle's operation unsafe. This is especially apparent in 25 to 45 MPH turns, sharp turns, as when merging from one intersection to a perpendicular other roadway. The car wants to go straight on slippery/wet pavement. On the 25th of November, a video was taken, by chance, when the vehicle was merging onto Easton Way from the off ramp of 270 North. The vehicle / car had a near miss of colliding with the concrete barrier of the Easton Way bridge. The vehicle is, in its current state, unsafe! The drivetrain growls and grinds while driving at low speeds. Performance CDJR of Gorgesville Columbus OH admitted, on the record , via audio recording, that the vehicle is defective, but eventually, after three weeks in their service department released, the vehicle to my pregnant wife, as operating as intended.Read more
Incident date: Sep 12, 2025
Our car overheated because of a faulty thermostat leaving us on the side of the road stranded with kids in the car. We had to have the car towed.
Incident date: Jul 25, 2025
Multiple battery drainage issues resulting in car not starting and battery going to zero volt. Car running hot. Failed thermostat causing engine overheat and car to shut down. System breaking issues.
Incident date: Jul 25, 2025
Multiple battery drainage issues resulting in car not starting and battery going to zero volt. Car running hot. Failed thermostat causing engine overheat and car to shut down. System breaking issues.
Incident date: Aug 28, 2025
This issue happened 3 times in a matter of 2 months. All 3 happened in 3 different intersections. While turning left in the intersection (oncoming traffic also turning left) the vehicle jerks to a full stop in the middle of the intersection with a "Crash Detected" message flashing on the dashboard
... screen. The vehicle stayed in DRIVE and continued to drive after full stop the first 2 incidents. On the 3rd incident, the vehicle stopped completely, and would not continue to drive. The vehicle had to be put into park (even though it said it was in drive but did not drive) and put into drive again to continue moving. Other vehicles driving behind the Grand Wagoneer were required to slam on brakes to prevent impact of the Grand Wagoneer and had to wait for the Grand Wagoneer to begin driving again. Unable to drive this vehicle due to safety issues. The vehicle is currently in the shop under investigation.Read more
Incident date: Aug 28, 2025
This issue happened 3 times in a matter of 2 months. All 3 happened in 3 different intersections. While turning left in the intersection (oncoming traffic also turning left) the vehicle jerks to a full stop in the middle of the intersection with a "Crash Detected" message flashing on the dashboard
... screen. The vehicle stayed in DRIVE and continued to drive after full stop the first 2 incidents. On the 3rd incident, the vehicle stopped completely, and would not continue to drive. The vehicle had to be put into park (even though it said it was in drive but did not drive) and put into drive again to continue moving. Other vehicles driving behind the Grand Wagoneer were required to slam on brakes to prevent impact of the Grand Wagoneer and had to wait for the Grand Wagoneer to begin driving again. Unable to drive this vehicle due to safety issues. The vehicle is currently in the shop under investigation.Read more
Incident date: Aug 28, 2025
This issue happened 3 times in a matter of 2 months. All 3 happened in 3 different intersections. While turning left in the intersection (oncoming traffic also turning left) the vehicle jerks to a full stop in the middle of the intersection with a "Crash Detected" message flashing on the dashboard
... screen. The vehicle stayed in DRIVE and continued to drive after full stop the first 2 incidents. On the 3rd incident, the vehicle stopped completely, and would not continue to drive. The vehicle had to be put into park (even though it said it was in drive but did not drive) and put into drive again to continue moving. Other vehicles driving behind the Grand Wagoneer were required to slam on brakes to prevent impact of the Grand Wagoneer and had to wait for the Grand Wagoneer to begin driving again. Unable to drive this vehicle due to safety issues. The vehicle is currently in the shop under investigation.Read more
Incident date: Jul 30, 2025
I recently purchased the vehicle in May 2025. It was a dealer car from original purchase. One month after purchasing [June 2025] the vehicle the car would not start. I called in roadside assistance to jump start the car. I took the car to a Jeep dealership for servicing. They recommended replacing b
... oth batteries. They mentioned one of the batteries were not an original. This must mean the dealer who owned and sold me the vehicle was aware of the battery issue. In late July, little over one month the vehicle would not start. I call for roadside assistance again. I dropped vehicle with dealership. I called two days later, and they could not discover the problem. They suggested I leave the vehicle for up to three weeks. This would give them sufficient time to attempt to discover the cause of the battery drainage. This is the first time I am experiencing any short coming from purchasing a vehicle since I started purchasing cars. I am hoping a resolution has been discovered for the battery drainage issue for the 2024 Grand Wagoneer. I am the owner: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Dec 1, 2024
The vehicle warning indicator lights Electric Power Steering (EPS) fault light comes on and the vehicle becomes hard to steer while driving. The Stop/Start active light, Engine check/ malfunction light, service power steering light comes on and the vehicle shuts down when idling at a traffic light,
... the engine is automatically placed into park and has to be restarted by the driver. The vehicle is back in the shop for the third time for the same issues.Read more
Incident date: Dec 1, 2024
The vehicle warning indicator lights Electric Power Steering (EPS) fault light comes on and the vehicle becomes hard to steer while driving. The Stop/Start active light, Engine check/ malfunction light, service power steering light comes on and the vehicle shuts down when idling at a traffic light,
... the engine is automatically placed into park and has to be restarted by the driver. The vehicle is back in the shop for the third time for the same issues.Read more
Incident date: Jan 4, 2025
n early January 2025, we purchased 2024 Jeep Wagoneer L that began displaying check engine warnings and experiencing significant performance issues within the first week. The vehicle was brought into the dealership (Golling Jeep in Bloomfield Hills, MI) on multiple occasions—first on January 22nd
... and again on February 7, 2025—for drivetrain-related concerns, including rough idling, and warning lights. The vehicle was returned after temporary fixes, but the issues quickly recurred. On February 21, 2025, the vehicle was returned to the dealership and has remained there ever since. Despite repeated diagnostic and repair attempts over the last five months, the dealership has been unable to resolve the issue. As of July 2, 2025, their latest communication indicates that a complete engine replacement may be required. The symptoms included drivability issues and engine malfunction indicator lights. The vehicle’s reliability deteriorated to the point where we felt unsafe using it for family transportation, especially on highways or long trips. The issue has been inspected and repeatedly confirmed by certified dealership technicians. The vehicle is available for inspection. There were no reported accidents or injuries, but the repeated and unresolved engine issues present a clear risk to occupant safety and undermine vehicle performance. This ongoing situation has rendered the vehicle inoperable for over 150 days while under warranty, with no final resolution provided.Read more
Incident date: Jan 27, 2025
While driving my kids to school on the freeway I received an alert telling me that my engine was overheating! I was barely given any warning of the rising temperature to allow myself to pull over safely. It never informed me it was rising, only when it was redlined near the max engine temp to which
... I had to immediately find a place to pull over. I didn't have enough time to get to the next exit 1 mile away, and had to pull over in an unsafe area and turn the car off until the engine cooled down while cars whizzed by us. Once cooled down enough, I was able to drive 1 mile to the next freeway exit but had to immediately pull over again into a center median as it was again overheating very quickly. My local dealership came to get the car and took my kids to school and me home while they inspected it and found a failing thermostat and water pump. I have only had the vehicle for 9 months and it only has 15,800 miles! This should not happen, at all, on a $135,000 vehicle. I also happened to notice a failing battery (no audio warning of this) on the display while scrolling through the menu looking for the engine temperature! So a brand new car has a failing battery, thermostat and heat pump..... unbelievable.Read more