2020 GRAND DESIGN REFLECTION
1 recalls — 6 complaints — 5 TSBs
22V038000 Jan 28, 2022
EQUIPMENT:APPLIANCE:REFRIGERATOR
Defect Description
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Consequence
An electrical arc increases the risk of a fire.
Remedy
Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
Complaint Statistics
6 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 1 |
| TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS | 1 |
| SUSPENSION | 1 |
| ENGINE | 1 |
| STEERING | 1 |
| ELECTRICAL SYSTEM | 1 |
STEERING
Mar 18, 2024
Incident date: Mar 18, 2023
The contact owns a 2010 Ford Escape. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal clicking sound coming from the steering wheel, after which the contact became aware that the electric power steering was not functioning properly, requiring increased eff... Read more
ELECTRICAL SYSTEM
Mar 18, 2024
Incident date: Mar 18, 2023
Our Buick Lucerne would crank but wouldn't turn over when trying to start after trying to pick up take out. 1) It was suggested to me by a passerby that it sounds like a fuel pump relay. 2)I started to smell something burning. The passerby who happens to be familiar with Buick Lucerne tried to help... Read more
ENGINE
Oct 5, 2023
Incident date: Jun 17, 2023
Sudden feel of a misfire putting truck into reverse, definitely caught my attention as vehicle has under 140k miles! Just had new Ford spark plugs and lifetime warrantied coil packs in the last 20 to 25k! it's had at least two if not three oil changes in the last 20k to 30k miles! Put vehicle into d... Read more
SUSPENSION
Jul 19, 2022
Incident date: Jul 18, 2022
The right rear spring hanger broke away from frame while driving through a construction area with little to no room to maneuver.
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Mar 17, 2022
Incident date: Mar 16, 2022
The contact owns a 2020 Grand Design Reflection equipped with Westlake Tires, Tire Line: Super, Tire Size: ST235/80R/16 124/120L, DOT Number: JUMR2CT4718. The contact stated that all four tires failed to retain air. The contact stated that tires pressure was 55 PFI while the normal tire pressure was... Read more
UNKNOWN OR OTHER
Jul 30, 2021
Incident date: Jul 17, 2021
Wanted to inform NHTSA that our 5th Wheel Camper interior wall separated from it's self which can cause slide issues in the camper. This in my opinion is a safety hazard as this is the structure of the camper and can separate at anytime which could cause slide issues while traveling on the road if t... Read more
Technical Service Bulletins — 2020 GRAND DESIGN REFLECTION
5 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 3 |
| 162000 STRUCTURE:BODY | 1 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 1 |
CSP 910019
Apr 1, 2020
350000 EQUIPMENT
Customer Satisfaction Program released to have a protective heat shield installed behind convection microwave on units identified below to address concerns with excessive heat buildup.
TSB 17-001
Apr 3, 2017
162000 STRUCTURE:BODY
The #10 screws used to fasten the vertical column of the Schwintek In Wall system to the may have been over torqued, causing a loss of hold, resulting in loose and/or broken screwheads. As a result, columns may pull away from the sidewall.
TSB 17-001
Apr 3, 2017
350000 EQUIPMENT
The #10 screws used to fasten the vertical column of the Schwintek In Wall system to the may have been over torqued, causing a loss of hold, resulting in loose and/or broken screwheads. As a result, columns may pull away from the sidewall.
TSB 17-001
Apr 3, 2017
356000 EQUIPMENT ADAPTIVE/MOBILITY
The #10 screws used to fasten the vertical column of the Schwintek In Wall system to the may have been over torqued, causing a loss of hold, resulting in loose and/or broken screwheads. As a result, columns may pull away from the sidewall.
No comms 2021-01
Feb 15, 2021
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for January 2021 for Grand Design RV, LLC.
GRAND DESIGN REFLECTION — All Years Overview
Complete safety history for the GRAND DESIGN REFLECTION across all model years (2013–2024).
38
Total Recalls
205
Total Complaints
0
Investigations
2
Reported Crashes
5
Reported Fires
0
Reported Deaths
GRAND DESIGN REFLECTION — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.