2015 GRAND DESIGN REFLECTION
4 recalls — 17 complaints — 1 TSBs
22V038000 Jan 28, 2022
EQUIPMENT:APPLIANCE:REFRIGERATOR
Defect Description
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Consequence
An electrical arc increases the risk of a fire.
Remedy
Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
16V717000 Oct 7, 2016
EQUIPMENT:OTHER:LABELS
Defect Description
Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2017 Reflection recreational trailers, model 357BHS and 367BHS, manufactured November 12, 2014, to September 22, 2016. The affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label,... Read more
Consequence
If the operator loads the vehicle to the GAWR on the label, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Grand Design will notify owners, and dealers will install a corrected Federal Certification Label, free of charge. Owners will also have the option to replace the Certification Label themselves, free of charge. The recall began on October 28, 2016. Owners may contact Grand Design customer service a... Read more
15V518000 Aug 14, 2015
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Grand Design RV, LLC (Grand Design) is recalling certain model year 2014-2016 Reflection fifth-wheel trailers manufactured September 5, 2013, to June 30, 2015. The affected vehicles may have been manufactured with axles rated to 5200 lbs. instead of 6000 lbs. as designed and as listed on the Certif... Read more
Consequence
The inaccurate label may result in users overloading their trailer, resulting in axle or tire failure and increasing the risk of a crash.
Remedy
Grand Design will notify owners, and dealers will inspect the trailers and will replace any axle that is only rated to 5200 lbs. with an axle rated to 6000 lbs., free of charge. The recall began on September 10, 2015. Owners may contact Grand Design customer service at 1-574-825-8000 ext. 2015. G... Read more
15V212000 Apr 10, 2015
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2016 Reflection 303RLS, 308BHTS and 313RLTS, model 2016 Solitude 375RE trailers manufactured March 12, 2015, to April 6, 2015. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Consequence
If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Remedy
Grand Design has notified owners, and dealers will replace any affected wheel hub, free of charge. The recall began on April 14, 2015. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910003.
Complaint Statistics
17 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 10 |
| SUSPENSION | 3 |
| UNKNOWN OR OTHER | 2 |
| TIRES | 1 |
| WHEELS | 1 |
SUSPENSION
Sep 10, 2018
Incident date: Dec 28, 2016
I PURCHASED THIS RV NEW. I LOST A WHEEL BEARING BECAUSE OF A BAD WHEEL HUB. I WAS ABLE TO REPAIR THE AXLE ENOUGH TO STILL USE. IN 2017 ON MY WAY TO ARIZONA I LOST THIS SAME WHEEL BEARING AGAIN AND WAS ABLE TO REPAIR IT ONCE AGAIN TO CONTINUE MY TRIP. AFTER RETURNING HOME LAST SPRING I DECIDED TO REP... Read more
WHEELS
Jul 7, 2018
Incident date: Mar 2, 2018
GRAAND DESIGN USES LIONSHEAD ALUMINUM 5 SPOKE WHEELS ON REFLECTION MODELS. THE WHEELS CRACK. I KNOW OF 3 CASES BESIDES MINE WHERE THE WHEELS HAVE CRACKED, AT SOME POINT SOMEONE IS GOING TO LOSE A WHEEL AND KILL SOMEONE. SEE HERE. HTTPS://WWW.FACEBOOK.COM/GROUPS/147999938972932/PERMALINK/465702340... Read more
UNKNOWN OR OTHER
Sep 8, 2017
Incident date: Jul 29, 2017
THE STRAP THAT HOLDS THE ELECTRICAL LINE AND THE PROPANE LINE UNDER THE KITCHEN SIDE OUT BROKE AND THE PROPANE LINE RUBBED ON THE TIRE WHILE TRAVELING ON AN INTERSTATE CAUSING THE LINE TO CUT IN HALF AND PROPANE LEAKED OUT.
SERVICE BRAKES
Jul 5, 2017
Incident date: May 1, 2017
ALL 4 ELECTRIC DRUM BRAKES ON THE REFLECTION FIFTH WHEEL CAMPER TRAILER WERE CONTAMINATED WITH GREASE FROM THE AXLES. AFTER CHECKING BRAKES BECAUSE OF POOR TRAILER BRAKING WHILE TOWING THE FIFTH WHEEL TRAIL, I FOUND THAT ALL 4 BRAKE'S SHOES WERE BARELY WORN AFTER 2 YEARS OF USE. THE BRAKE SHOES HAD... Read more
SUSPENSION
Feb 17, 2017
Incident date: Nov 4, 2015
BRAKES WERE CONTAMINATED WITH WHEEL BEARING GREASE, EITHER DAMAGED/FAULTY REAR WHEEL BEARING SEAL OR/AND SUBSTANDARD GREASE THAT LIQUEFIES. THE CAVITY IN THE HUB IS FILLED TO MAXIMUM CAPACITY WITH GREASE WHICH IS UNNECESSARY WHICH IS ANOTHER CONTRIBUTING FACTORY. THIS IS NOT AN ISOLATED INCIDENT AN... Read more
SERVICE BRAKES
Feb 17, 2017
Incident date: Nov 4, 2015
BRAKES WERE CONTAMINATED WITH WHEEL BEARING GREASE, EITHER DAMAGED/FAULTY REAR WHEEL BEARING SEAL OR/AND SUBSTANDARD GREASE THAT LIQUEFIES. THE CAVITY IN THE HUB IS FILLED TO MAXIMUM CAPACITY WITH GREASE WHICH IS UNNECESSARY WHICH IS ANOTHER CONTRIBUTING FACTORY. THIS IS NOT AN ISOLATED INCIDENT AN... Read more
SERVICE BRAKES
Nov 1, 2016
Incident date: Jan 8, 2016
GREASE SEALS FAILING CAUSING AXLE GREASE TO COVER WHEELS AND BRAKE PADS. DEALER HAS REPLACED BOTH SETS OF SEALS ON BOTH SIDES OF BOTH TANDEM AXLES DUE TO THIS ISSUE. ONE SIDE WAS REPLACED IN JAN 2016, THE OTHER SIDE WAS REPLACED IN SEPT 2016.
SERVICE BRAKES
Aug 21, 2016
Incident date: Jun 28, 2016
TRAILER WHEEL BEARING SEALS LEAKING GREASE, AND COATING BRAKE SHOES WITH GREASE. THREE OUT OF FOUR SEALS WERE LEAKING. REPLACED ALL GREASE SEALS AND REPACKED WHEEL BEARINGS.
TIRES
Aug 14, 2016
Incident date: Jul 24, 2016
4 GOODYEAR MARATHON WERE INSTALLED ON OUR REFLECTION FIFTH WHEEL CAMPER. THE ORIGINAL TIRES ON THE CAMPER WERE EXCHANGED FOR THE GOODYEAR TIRES. DOT 2VUN1LHR4213 THROUGH 4813. ON JULY 24,2016 THE TIRES WERE ADJUSTED TO 80 PSI. AFTER ABOUT 65 MILES INTO OUR TRIP THE DRIVER SIDE FRONT TIRE EXPLODED A... Read more
SERVICE BRAKES
Jul 3, 2016
Incident date: Jun 24, 2016
AXLE BEARING GREASE LEAKS ONTO BRAKE SHOES AND ELECTRIC BRAKE MAGNET MECHANISM, MAKING BRAKES LESS EFFECTIVE INCREASING BRAKING DISTANCE SUBSTANTIALLY, THIS OCCURS WHENEVER USING THE BRAKES, THE BRAKES ARE ADJUSTED PROPERLY.
SERVICE BRAKES
May 18, 2016
Incident date: May 15, 2016
GRAND DESIGN TRAVEL TRAILERS/5TH WHEELS USING LIPPERT AXLES. WHEEL SEAL FAILURE LETTING WHEEL BEARING GREASE CONTAMINATE THE BRAKE SHOES/PADS & ELECTRO MAGNETS. ALMOST COMPLETE LOSS OF BRAKING. EMERGENCY ACTIVATION COULD NOT STOP UNIT WITHIN 150 FEET AT 10MPH. SEALS WERE HARD WHEN REMOVED.
UNKNOWN OR OTHER
Sep 2, 2015
Incident date: Aug 31, 2015
THE 5TH WHEEL WAS 2 1/2 MONTHS OLD. AFTER RETURNING FROM A 250 MILE TRIP WE ATTEMPTED TO OPEN THE BEDROOM SLIDE AND IT WOULDN'T OPEN. I PLUGGED IN THE ELECTRICAL PLUG AND OPENED THE SLIDE IN ORDER TO UNLOAD THE REMAINING CLOTHES, THEN I CLOSED THE SLIDE. THIS WAS AT APPROXIMATELY 8:00PM. AT 10:45... Read more
Fire
SUSPENSION
Aug 9, 2015
Incident date: Jul 14, 2015
VIN STICKER ON SIDE OF FIFTH WHEEL TRAILER STATES "6000 LB AXLES" BUT TRAILER HAD UNDERSIZED AXLES RATED AT 5200 LB AXLES! GRAND DESIGN RV OWNERS PLEASE CHECK YOU AXLES BEFORE SOMEONE GETS HURT!
SERVICE BRAKES
Aug 7, 2015
Incident date: Jul 20, 2015
SHORTLY AFTER DELIVERY OF A BRAND NEW 5TH WHEEL TRAVEL TRAILER I BEGAN TO NOTICE GREASE LEAKING FROM THE DRUM. AFTER PULLING THE BRAKE DRUMS I FOUND DARK GREASE HAD MIGRATED PAST THE SEALS AND IN TO THE DRUMS COATING THE INSIDE OF THE DRUMS, BRAKE PAD SURFACES AND MAGNET. THE BRAKE SYSTEM ON MY T... Read more
SERVICE BRAKES
Jul 29, 2015
Incident date: Jun 19, 2015
I WAS RETURNING FROM A TRIP, WHEN THE ELECTRIC BRAKES ON MY 5TH WHEEL TRAILER STARTED NOT WORKING. EVEN WITH THE BRAKE CONTROLLER GAIN TURNED TO MAXIMUM, THERE WAS LITTLE TO NO BRAKING. I INSPECTED THE BRAKES WHEN I GOT HOME AND FOUND THAT GREASE WAS LEAKING FROM ALL 4 WHEEL BEARING GREASE SEALS C... Read more
SERVICE BRAKES
Jul 15, 2015
Incident date: Jun 24, 2015
THIS IS A NEW TRAILER THAT HAD GREASE ON ALL FOUR BRAKES DUE TO GREASE PASSING THROUGH THE SEALS. THE MANUFACTURER IS THE ONLY ONE THAT HAD PACKED THE WHEEL BEARINGS. THE HUBS WERE FILLED WITH GREASE INDICATING THAT THE "EASY-LUBE" FEATURE HAD BEEN USED TO PACK THE BEARINGS. I DON'T BELIEVE THE S... Read more
SERVICE BRAKES
Jul 9, 2015
Incident date: Jun 3, 2015
LIPPERT BRAKE SHOES AND MAGNETS CONTAMINATED WITH GREASE. GREASE SEAL BLEW OUT WITH EXCESSIVE GREASE AND/OR FAULTY SEALS. STOPPING ABILITY OF VEHICLE EXTREMELY IMPACTED AND DANGEROUS
Technical Service Bulletins — 2015 GRAND DESIGN REFLECTION
1 manufacturer communications from 1 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 1 |
No comms 2021-01
Feb 15, 2021
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for January 2021 for Grand Design RV, LLC.
GRAND DESIGN REFLECTION — All Years Overview
Complete safety history for the GRAND DESIGN REFLECTION across all model years (2013–2024).
38
Total Recalls
205
Total Complaints
0
Investigations
2
Reported Crashes
5
Reported Fires
0
Reported Deaths
GRAND DESIGN REFLECTION — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.