2016 GRAND DESIGN REFLECTION
6 recalls — 26 complaints — 1 TSBs
22V038000 Jan 28, 2022
EQUIPMENT:APPLIANCE:REFRIGERATOR
Defect Description
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Consequence
An electrical arc increases the risk of a fire.
Remedy
Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
20V362000 Jun 19, 2020
ELECTRICAL SYSTEM:WIRING
Defect Description
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2018 Reflection trailers. A wiring connector in the vehicle underbody may not be properly secured, allowing water intrusion into the wiring connector, possibly resulting in an electrical short circuit.
Consequence
If water enters the wiring connector, it can cause a short circuit, increasing the risk of a fire.
Remedy
Grand Design will notify owners, and dealers will inspect and secure the wiring connectors up to prevent water intrusion, free of charge. This recall began June 29, 2020. Owners may contact Grand Design's customer service at 1-574-825-9679. Grand Design's number for this recall is 910020.
16V717000 Oct 7, 2016
EQUIPMENT:OTHER:LABELS
Defect Description
Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2017 Reflection recreational trailers, model 357BHS and 367BHS, manufactured November 12, 2014, to September 22, 2016. The affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label,... Read more
Consequence
If the operator loads the vehicle to the GAWR on the label, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Grand Design will notify owners, and dealers will install a corrected Federal Certification Label, free of charge. Owners will also have the option to replace the Certification Label themselves, free of charge. The recall began on October 28, 2016. Owners may contact Grand Design customer service a... Read more
16V355000 May 25, 2016
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Defect Description
Grand Design RV, LLC (Grand Design) is recalling certain model year 2016-2017 Imagine and Reflection recreational trailers manufactured January 15, 2016 to May 4, 2016. The MB Sturgis LP regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade a... Read more
Consequence
If the indicator sight glass cracks, propane gas may leak out, increasing the risk of a fire.
Remedy
Grand Design will notify owners, and dealers will replace the LP regulator kit, free of charge. The recall began on June 6, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910006.
15V518000 Aug 14, 2015
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Grand Design RV, LLC (Grand Design) is recalling certain model year 2014-2016 Reflection fifth-wheel trailers manufactured September 5, 2013, to June 30, 2015. The affected vehicles may have been manufactured with axles rated to 5200 lbs. instead of 6000 lbs. as designed and as listed on the Certif... Read more
Consequence
The inaccurate label may result in users overloading their trailer, resulting in axle or tire failure and increasing the risk of a crash.
Remedy
Grand Design will notify owners, and dealers will inspect the trailers and will replace any axle that is only rated to 5200 lbs. with an axle rated to 6000 lbs., free of charge. The recall began on September 10, 2015. Owners may contact Grand Design customer service at 1-574-825-8000 ext. 2015. G... Read more
15V212000 Apr 10, 2015
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2016 Reflection 303RLS, 308BHTS and 313RLTS, model 2016 Solitude 375RE trailers manufactured March 12, 2015, to April 6, 2015. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Consequence
If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Remedy
Grand Design has notified owners, and dealers will replace any affected wheel hub, free of charge. The recall began on April 14, 2015. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910003.
Complaint Statistics
26 total complaints
2 fires
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 14 |
| WHEELS | 4 |
| ELECTRICAL SYSTEM | 2 |
| UNKNOWN OR OTHER | 2 |
| SUSPENSION | 2 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
| POWER TRAIN | 1 |
WHEELS
Mar 21, 2019
Incident date: Dec 19, 2018
I'VE HAD 2 WHEEL BEARING FAILURES ON THE SAME WHEEL. I'M WONDERING IF THE UNIT IS OVER WEIGHT FOR THESE BEARINGS. GVWR 9995 LB, 2 AXLES RATED 4400 LB EACH, 1536 LB HITCH WEIGHT. UNIT GVWR OF 9995 LB MINUS HITCH WEIGHT OF 1536 LB PUTS 8459 LB ON THE AXLES. TWO 4400 LB AXLES MEANS 8800 LB TOTAL... Read more
SERVICE BRAKES
Mar 21, 2019
Incident date: Dec 19, 2018
I'VE HAD 2 WHEEL BEARING FAILURES ON THE SAME WHEEL. I'M WONDERING IF THE UNIT IS OVER WEIGHT FOR THESE BEARINGS. GVWR 9995 LB, 2 AXLES RATED 4400 LB EACH, 1536 LB HITCH WEIGHT. UNIT GVWR OF 9995 LB MINUS HITCH WEIGHT OF 1536 LB PUTS 8459 LB ON THE AXLES. TWO 4400 LB AXLES MEANS 8800 LB TOTAL... Read more
SERVICE BRAKES
Nov 23, 2018
Incident date: Oct 19, 2018
SUSPECTED DIMINISHED BRAKING ACTION WHILE TOWING MY 2016 GRAND DESIGN 313 RLTS 37 FOOT RV. WE TOWED FROM THE NORTHEAST TO THE SOUTHWEST THIS LAST SEPTEMBER. ONCE ARRIVING AT OUR DESTINATION AND PLACING THE RV IN STORAGE I BEGAN RESEARCHING THE BRAKE SET UP. THE MANUFACTURER OF THE AXLES LIPPERT COMP... Read more
SUSPENSION
Jan 8, 2018
Incident date: Dec 11, 2017
IN AUGUST OF THIS YEAR, I PURCHASED A 2016 GRAND DESIGN REFLECTION 313RLTS TRAVEL TRAILER (USED) FROM A GRAND DESIGN DEALER (PALM BEACH RV, WEST PALM BEACH, FL). VIN: [XXX]. I HAVE DRIVEN THIS TRAILER APPROXIMATELY 2,000 MILES. I NOTICED THAT THE TRAILER WASN'T BRAKING AS GOOD AS IT SHOULD BE, SO... Read more
SERVICE BRAKES
Jan 8, 2018
Incident date: Dec 11, 2017
IN AUGUST OF THIS YEAR, I PURCHASED A 2016 GRAND DESIGN REFLECTION 313RLTS TRAVEL TRAILER (USED) FROM A GRAND DESIGN DEALER (PALM BEACH RV, WEST PALM BEACH, FL). VIN: [XXX]. I HAVE DRIVEN THIS TRAILER APPROXIMATELY 2,000 MILES. I NOTICED THAT THE TRAILER WASN'T BRAKING AS GOOD AS IT SHOULD BE, SO... Read more
SERVICE BRAKES
Aug 29, 2017
Incident date: Aug 16, 2017
OVER PACKED WHEEL BEARINGS FROM FACTORY CAUSING GREASE TO BE FORCED PAST REAR WHEEL BEARING SEALS AND CONTAMINATING ELECTRIC BRAKES. BRAKE EFFECTIVENESS SEVERELY COMPROMISED CAUSING DIFFICULTY IN STOPPING 5TH WHEEL TRAILER. PROBLEM SHOULD HAVE BEEN FOUND BY SELLING DEALERSHIP DURING IT'S FIRST WAR... Read more
POWER TRAIN
Jul 13, 2017
Incident date: Jul 13, 2017
AFTER LESS THAN 200 MILES OF TOTAL TRAVEL, WE ARE INFORMED THAT THE WHEEL BEARINGS AND "BACKING PLATES" NEED TO BE REPLACED TO THE TUNE OF NEARLY $1,000. MY BRAKES ARE GETTING GREASE ON THEM. THIS IS AN OBVIOUS SAFETY HAZARD. SEARCHING ON THE INTERNET - THE WEB IS FULL OF PEOPLE WITH THE SAME ISSUES... Read more
SERVICE BRAKES
Jul 13, 2017
Incident date: Jul 13, 2017
AFTER LESS THAN 200 MILES OF TOTAL TRAVEL, WE ARE INFORMED THAT THE WHEEL BEARINGS AND "BACKING PLATES" NEED TO BE REPLACED TO THE TUNE OF NEARLY $1,000. MY BRAKES ARE GETTING GREASE ON THEM. THIS IS AN OBVIOUS SAFETY HAZARD. SEARCHING ON THE INTERNET - THE WEB IS FULL OF PEOPLE WITH THE SAME ISSUES... Read more
SERVICE BRAKES
Jun 7, 2017
Incident date: Jul 1, 2015
LIPPERT BREAK COMPONENTS. THE GREASE SEALS FAILED ON THE DRUM BREAKS ON MY DOUBLE AXLE TRAILER. THE TRAILER WAS MANUFACTURED 4/2015 AND I NOTICED THE FAILURE BY 7/2017. ALL FOUR BREAK ASSEMBLIES HAD GREASE ON THE DRUM, PADS AND OTHER PARTS. ENTIRE ASSEMBLY HAS BEEN REPLACED AT ALL FOUR WHEELS.
WHEELS
May 16, 2017
Incident date: May 2, 2017
LEAKING AXEL SEALS CAUSING GREASE TO COVER BRAKE SHOES, BRAKE MAGNETS AND DRUMS.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
May 16, 2017
Incident date: May 2, 2017
LEAKING AXEL SEALS CAUSING GREASE TO COVER BRAKE SHOES, BRAKE MAGNETS AND DRUMS.
SERVICE BRAKES
Apr 6, 2017
Incident date: Apr 2, 2017
GREASE GETTING PAST THE SEALS FROM THE BEARINGS. THIS WAS PRESENT ON ALL OF THE WHEELS ON 5TH WHEEL AFFECTING THE BRAKES. UPON INSPECTION GREASE WAS PRESENT ON ALL THE BRAKES AFFECTING THE STOPPING EFFECTIVENESS. TOTALLY UNACCEPTABLE THIS COMPANY KNOWS ABOUT THIS PROBLEM AND HAS NOT CORRECTED IT.
SERVICE BRAKES
Mar 1, 2017
Incident date: Nov 5, 2016
AXLE BEARING GREASE LEAKED PAST THE AXLE GREASE SEALS AND COATED THE BRAKE DRUMS AND BRAKE SHOES CAUSING A LOSS OF BRAKING ABILITY.
UNKNOWN OR OTHER
Feb 28, 2017
Incident date: May 30, 2016
AT ABOUT 2000 MILES I NOTICED AN OILY SUBSTANCE LEAKING ONTO OUR WHEELS OF OUR TRAVEL TRAILER. AT THE SAME TIME THERE WAS A NOTICEABLE DECREASE IN THE BREAKING ABILITY WHEN PULLING THE 5TH WHEEL. UPON INSPECTION OF THE WHEELS AND PULLING OFF THE BREAK DRUMS, THERE WAS LEAKING SEALS AND THE BREAKS ... Read more
SERVICE BRAKES
Feb 28, 2017
Incident date: May 30, 2016
AT ABOUT 2000 MILES I NOTICED AN OILY SUBSTANCE LEAKING ONTO OUR WHEELS OF OUR TRAVEL TRAILER. AT THE SAME TIME THERE WAS A NOTICEABLE DECREASE IN THE BREAKING ABILITY WHEN PULLING THE 5TH WHEEL. UPON INSPECTION OF THE WHEELS AND PULLING OFF THE BREAK DRUMS, THERE WAS LEAKING SEALS AND THE BREAKS ... Read more
ELECTRICAL SYSTEM
Nov 18, 2016
Incident date: Nov 16, 2016
MY RV IS ONLY 9 MONTHS OLD AND IT IS ON CITY POWER. LIGHTS WITH MOTION SENSING- THE LIGHT IN THE MOTION SENSING POSITION, STARTED TO SMOKE AND INDICATE FIRE WITHIN THE LIGHT ITSELF. MODEL #SD1510-PIR 12V DC, 4W SMD LED. ON GRAND DESIGNS WEB SITE IT INDICATES NOT TO USE THE LIGHT PICTURED AND TO ... Read more
Fire
WHEELS
Nov 2, 2016
Incident date: May 15, 2016
ALL FOUR AXLE SEALS WERE LEAKING ON THE TRAILER. THE LEAKING GREASE WAS SPRAYED ON THE WHEELS AND ALSO TWO HAD COATED THE BRAKES. THIS APPEARED AFTER I HAD TOWED THE TRAILER FOR 200 MILES AFTER TAKING IT NEW OFF OF THE DEALER LOT.
SUSPENSION
Nov 2, 2016
Incident date: May 15, 2016
ALL FOUR AXLE SEALS WERE LEAKING ON THE TRAILER. THE LEAKING GREASE WAS SPRAYED ON THE WHEELS AND ALSO TWO HAD COATED THE BRAKES. THIS APPEARED AFTER I HAD TOWED THE TRAILER FOR 200 MILES AFTER TAKING IT NEW OFF OF THE DEALER LOT.
SERVICE BRAKES
Nov 2, 2016
Incident date: May 15, 2016
ALL FOUR AXLE SEALS WERE LEAKING ON THE TRAILER. THE LEAKING GREASE WAS SPRAYED ON THE WHEELS AND ALSO TWO HAD COATED THE BRAKES. THIS APPEARED AFTER I HAD TOWED THE TRAILER FOR 200 MILES AFTER TAKING IT NEW OFF OF THE DEALER LOT.
SERVICE BRAKES
Nov 1, 2016
Incident date: Aug 15, 2016
LOSS OF BRAKING ABILITY WHILE TRAVELING, WHEN INVESTIGATING THE PROBLEM FOUND GREASE ON ALL FOUR BRAKE SETS. AXLE AND BRAKES ARE LIPPERT BRAND
WHEELS
Sep 19, 2016
Incident date: Aug 14, 2016
MY 2016 357BHS HAS A STATED 7K GAWR. THE LCI AXLE IS 7K AND THE WESTLAKE TIRES ARE LISTED AT 3520 WHILE THE 6 LUG WHEELS ARE STAMPED WITH ONLY 3200 LBS WHICH GIVES ME 6400 GAWR AND NOT MEETING THE STATED 7K GAWR.
SERVICE BRAKES
Sep 17, 2016
Incident date: Sep 13, 2016
ONLY 1700 MILES ON UNIT. FOUND AXLE GREASE SEALS BLOWN WITH GREASE ON BRAKES.
SERVICE BRAKES
Aug 22, 2016
Incident date: Mar 20, 2016
THE WHEEL BEARING AXLE SEALS FAILED AFTER ABOUT 1,000 MILES OF TOWING WHICH CAUSED GREASE TO COVER THE BRAKE SHOES RESULTING IN AN ALMOST COMPLETE LOSS OF BRAKING. THIS IS A WIDELY KNOWN ISSUE WITH PARTS LIPPERT USES TO ASSEMBLE THE AXLES, WHEEL AND BRAKE ASSEMBLIES.
UNKNOWN OR OTHER
Aug 13, 2016
Incident date: Jul 28, 2016
WHILE ROLLING DOWN THE HIGHWAY ALL FOUR OF THE WHEEL HUB SEALS LEAKED GREASE ALLOWING GREASE TO ESCAPE AND CONTAMINATE THE BREAKS DUE TO OVER FILLING AND POOR VISCOSITY GREASE. THIS ACCRUED OVER A PERIOD OF TIME TOWING THE TRAILER, THE ATTACHED PICTURE IS OF ONE OF THE HUBS ALL WERE THE SAME.
ELECTRICAL SYSTEM
May 19, 2016
Incident date: May 15, 2016
TL* THE CONTACT OWNED A 2016 GRAND DESIGN REFLECTION RV. THE VEHICLE CAUGHT FIRE WHILE PARKED. A FIRE REPORT WAS NOT FILED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE CONTACT WAS INFORMED BY THE FIRE MARSHALL THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAILURE. THERE WERE NO INJURIES. THE V... Read more
Fire
SERVICE BRAKES
Jun 22, 2015
Incident date: Jun 22, 2015
TL* THE CONTACT OWNS A 2016 GRAND DESIGN REFLECTION 337. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES HESITATED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE AXLE GREASE SEAL FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS... Read more
Technical Service Bulletins — 2016 GRAND DESIGN REFLECTION
1 manufacturer communications from 1 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 1 |
No comms 2021-01
Feb 15, 2021
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for January 2021 for Grand Design RV, LLC.
GRAND DESIGN REFLECTION — All Years Overview
Complete safety history for the GRAND DESIGN REFLECTION across all model years (2013–2024).
38
Total Recalls
205
Total Complaints
0
Investigations
2
Reported Crashes
5
Reported Fires
0
Reported Deaths
GRAND DESIGN REFLECTION — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.