2018 GRAND DESIGN REFLECTION
5 recalls — 13 complaints — 5 TSBs
22V038000 Jan 28, 2022
EQUIPMENT:APPLIANCE:REFRIGERATOR
Defect Description
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Consequence
An electrical arc increases the risk of a fire.
Remedy
Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
20V362000 Jun 19, 2020
ELECTRICAL SYSTEM:WIRING
Defect Description
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2018 Reflection trailers. A wiring connector in the vehicle underbody may not be properly secured, allowing water intrusion into the wiring connector, possibly resulting in an electrical short circuit.
Consequence
If water enters the wiring connector, it can cause a short circuit, increasing the risk of a fire.
Remedy
Grand Design will notify owners, and dealers will inspect and secure the wiring connectors up to prevent water intrusion, free of charge. This recall began June 29, 2020. Owners may contact Grand Design's customer service at 1-574-825-9679. Grand Design's number for this recall is 910020.
18V764000 Oct 30, 2018
ELECTRICAL SYSTEM:WIRING
Defect Description
Grand Design RV, LLC is recalling certain 2018-2019 Reflection fifth wheel trailers, models 28BH and 29RS. The circuit for the power converter does not have over-current protection.
Consequence
An electrical short circuit in the unprotected circuit can increase the risk of a fire.
Remedy
Grand Design RV will notify owners, and dealers will inspect the trailers to determine if the 50-amp mini breaker at the bus bar is installed correctly and that the circuit is wired correctly, correcting it as necessary, free of charge. The recall began November 19, 2018. Owners may contact Grand ... Read more
17V789000 Dec 8, 2017
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
Defect Description
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentio... Read more
Consequence
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Remedy
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
17V743000 Nov 21, 2017
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Grand Design RV, LLC (Grand Design) is recalling certain 2018 Reflection travel trailers, model 297RSTS. These vehicles may have insufficient clearance between the tire and the ram that moves the slide out room. The tire can contact the ram for the slide out room while the trailer is being towed, ... Read more
Consequence
Tire failure can increase the risk of a crash.
Remedy
Grand Design will notify owners, and dealers will install a lift kit at each of the axle hangers, giving two additional inches of clearance. Tires that show evidence of damage will be replaced. These repairs will be performed free of charge. The recall began on December 14, 2017. Owners may cont... Read more
Complaint Statistics
13 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| SUSPENSION | 5 |
| SERVICE BRAKES | 2 |
| POWER TRAIN | 2 |
| POWER TRAIN:AXLE HUBS | 1 |
| AIR BAGS | 1 |
| UNKNOWN OR OTHER | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
FUEL SYSTEM, GASOLINE
Jan 9, 2026
Incident date: Nov 1, 2025
The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 25V829000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of t... Read more
SUSPENSION
Sep 10, 2024
Incident date: Sep 2, 2024
Our 2021 Grand Design 395ms has FRAME FAILURE. The upper body of the frame has multiple broken welds and has separated during road use. If the welds continue to fail I have been told the lower half of the 5th wheel will fall to the pavement. If this were to occur during travel it could be catastroph... Read more
POWER TRAIN
Jun 27, 2024
Incident date: Jun 24, 2024
The contact owns a 2022 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle independently decelerated. The contact stated that the transmission shifted from 10th gear to 5th gear unexpectedly. The vehicle was taken to the dealer where it was diagnosed with a faile... Read more
UNKNOWN OR OTHER
May 9, 2024
Incident date: Mar 12, 2024
Having the lane departure and driver assist function set OFF the vehicle has departed from my control seemingly at random. Being within specified boundaries on back roads and on highways. It may be extremely dangerous for those who may not have been taught how to keep control over a vehicle at all ... Read more
AIR BAGS
May 16, 2023
Incident date: May 11, 2023
The right passenger airbag is faulty and Nissan will not replace
SUSPENSION
Nov 2, 2021
Incident date: Sep 1, 2021
The contact owns a 2018 Grand Design Reflection. The contact stated that during maintenance of the vehicle, he noticed that the driver’s side rear upper shackle pin on the Dexter trailer axle was not drilled to allow lubricant grease to enter, causing the pin and spring to dry out. The vehicle was... Read more
SUSPENSION
Jun 28, 2021
Incident date: May 9, 2021
While towing my rv, the weld that secures the rear axle springs broke. This weld was located on the right rear side of the frame and it snapped completely off the Lippert frame. It allowed the rear axle to move forward and the two tires on the right side contacted each other and the tires started to... Read more
SUSPENSION
May 24, 2019
Incident date: May 23, 2019
THE SUSPENSION HANGER, THE PIECE THAT HOLDS LEAF SPRING AND IS ATTACHED TO THE FRAME OF THE TRAILER, BROKE CLEAN THROUGH ON INBOARD REAR PASSENGER SIDE OF THE VEHICLE. THE SUSPENSION FAILURE WAS DISCOVERED WHILE PARKED AND DURING ROUTINE LUBRICATION OF THE SUSPENSION WET BOLTS. THE COMPONENT IS AN... Read more
POWER TRAIN:AXLE HUBS
Aug 21, 2018
Incident date: Aug 20, 2018
GRAND DESIGN REFLECTION OPTIONS ASSEMBLED AT MANUFACTURER OR DEALER ARE NOT INCLUDED ARE NOT INCLUDED IN 9556# UVW OR SUBTRACTED FROM CCC LABEL OF 1379# AS REQUIRED BY AMENDED FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NOS. 110 AND 120 TO ADDRESS THE PROBLEM OF MOTOR HOME AND RECREATION VEHICLE T... Read more
POWER TRAIN
Aug 21, 2018
Incident date: Aug 20, 2018
GRAND DESIGN REFLECTION OPTIONS ASSEMBLED AT MANUFACTURER OR DEALER ARE NOT INCLUDED ARE NOT INCLUDED IN 9556# UVW OR SUBTRACTED FROM CCC LABEL OF 1379# AS REQUIRED BY AMENDED FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NOS. 110 AND 120 TO ADDRESS THE PROBLEM OF MOTOR HOME AND RECREATION VEHICLE T... Read more
SUSPENSION
Aug 21, 2018
Incident date: Aug 20, 2018
GRAND DESIGN REFLECTION OPTIONS ASSEMBLED AT MANUFACTURER OR DEALER ARE NOT INCLUDED ARE NOT INCLUDED IN 9556# UVW OR SUBTRACTED FROM CCC LABEL OF 1379# AS REQUIRED BY AMENDED FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NOS. 110 AND 120 TO ADDRESS THE PROBLEM OF MOTOR HOME AND RECREATION VEHICLE T... Read more
SERVICE BRAKES
Jul 17, 2017
Incident date: Jul 14, 2017
FOUND SEVERAL PROBLEMS ONLINE INDICATING THAT GREASE LEAKS PAST THE AXLE SEALS AND CONTAMINATES THE BRAKES. MY WHEELS ARE SHOWING SIGNS OF GREASE AND IT IS ONLY A MATTER OF TIME BEFORE THE BRAKES LOSE EFFECTIVENESS. PROBLEM IS THAT THE CONDITION WILL GET PROGRESSIVELY WORST AND THE USER MAY NOT NO... Read more
SERVICE BRAKES
Jun 10, 2017
Incident date: May 22, 2017
GREASE LEAKING FROM AXLE SEAL ONTO BRAKE DRUMS ON ALL FOUR WHEELS CAUSING INEFFECTIVE BRAKES. LIPPERT AXLES
Technical Service Bulletins — 2018 GRAND DESIGN REFLECTION
5 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 3 |
| 162000 STRUCTURE:BODY | 1 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 1 |
CSP 910019
Apr 1, 2020
350000 EQUIPMENT
Customer Satisfaction Program released to have a protective heat shield installed behind convection microwave on units identified below to address concerns with excessive heat buildup.
TSB 17-001
Apr 3, 2017
162000 STRUCTURE:BODY
The #10 screws used to fasten the vertical column of the Schwintek In Wall system to the may have been over torqued, causing a loss of hold, resulting in loose and/or broken screwheads. As a result, columns may pull away from the sidewall.
TSB 17-001
Apr 3, 2017
350000 EQUIPMENT
The #10 screws used to fasten the vertical column of the Schwintek In Wall system to the may have been over torqued, causing a loss of hold, resulting in loose and/or broken screwheads. As a result, columns may pull away from the sidewall.
TSB 17-001
Apr 3, 2017
356000 EQUIPMENT ADAPTIVE/MOBILITY
The #10 screws used to fasten the vertical column of the Schwintek In Wall system to the may have been over torqued, causing a loss of hold, resulting in loose and/or broken screwheads. As a result, columns may pull away from the sidewall.
No comms 2021-01
Feb 15, 2021
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for January 2021 for Grand Design RV, LLC.
GRAND DESIGN REFLECTION — All Years Overview
Complete safety history for the GRAND DESIGN REFLECTION across all model years (2013–2024).
38
Total Recalls
205
Total Complaints
0
Investigations
2
Reported Crashes
5
Reported Fires
0
Reported Deaths
GRAND DESIGN REFLECTION — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.