2010 GMC YUKON

10 recalls — 50 complaints

21V054000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
1,778,128 vehicles affected
21V054000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
1,778,128 vehicles affected
21V054000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
1,778,128 vehicles affected
21V050000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
2,641,272 vehicles affected
21V050000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
2,641,272 vehicles affected
21V050000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
2,641,272 vehicles affected
21V053000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
692,526 vehicles affected
21V053000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
692,526 vehicles affected
21V053000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
692,526 vehicles affected
10E043000 Sep 3, 2010
EQUIPMENT
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
Remedy: MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
294 vehicles affected
ENGINE Oct 8, 2025
Valve spring snapped clear in half inside the engine while driving on the highway. This caused me to be stranded on the side of the road in the middle of the Arizona desert with my two dogs in the heat. Thankfully I did not lose control of the vehicle. No warning signs whatsoever until out of nowhere- vehicle check engine light started flashing as well as 'service stabiltrak' and 'traction control disabled'. I immediately pulled over. Thankfully I shut off the engine in time to prevent further damage to the pistons. Vehicle was towed and inspected by Holden's Auto Service in Kingman, AZ. Valve spring broke clean in half and was given to me after valve spring was replaced. Compression tests were performed after valve spring replacement. engine was run until warm and normal compression resumed. No other mechanical issues found. Checked for recalls on this vehicle. nothing found related to this.
ELECTRICAL SYSTEM Jun 15, 2025
I experienced hybrid battery module catching fire till was water thrown on it unknown raison after i planned to buy used battery from other junkyard truck and before replacing wanted to check everything okay i notice that there black mark caused by short circuit on the same place but everything was looking good from out till i unplugged the module wire for clean up i saw the burn so my conclusion was that there is issue with hybrid module that can cause fire and much more, i have pictures to show.
Fire
UNKNOWN OR OTHER Jul 13, 2024
Engine front hood pops up into the safety latch position while driving down the road at highway speed and in cold weather or in a strong headwind.
STRUCTURE:BODY Jul 13, 2024
Engine front hood pops up into the safety latch position while driving down the road at highway speed and in cold weather or in a strong headwind.
AIR BAGS Jun 26, 2023
The contact owns a 2010 GMC Yukon. The contact stated the front driver’s side dashboard was fractured. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) and took the vehicle to a local dealer to be repaired. The dealer declined to service the vehicle under recall due to the dashboard being fractured. The dealer and manufacturer informed the contact that the recall repair would be performed once the dashboard was replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.
STRUCTURE:INTERIOR PANELS:DASHBOARD Jun 26, 2023
The contact owns a 2010 GMC Yukon. The contact stated the front driver’s side dashboard was fractured. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) and took the vehicle to a local dealer to be repaired. The dealer declined to service the vehicle under recall due to the dashboard being fractured. The dealer and manufacturer informed the contact that the recall repair would be performed once the dashboard was replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.
STRUCTURE:BODY May 18, 2023
The top of the dashboard instrument panel keeps cracking in several places despite trying to prevent any or further cracks. It is very visible and it is now cracking towards the steering wheel and the cover to the passenger air bag area. concerned that because it is in close range to passenger airbag component area as well as the steering column area that eventually there will some malfunction in either components.
UNKNOWN OR OTHER Feb 28, 2023
The dashboard on our 2010 GMC yukon was cracking. While driving to pick up my daughter from school, the dashboard center section calapsed inside the dashboard. It was very alarming and is leaving the airbag case exposed.
AIR BAGS Feb 28, 2023
The dashboard on our 2010 GMC yukon was cracking. While driving to pick up my daughter from school, the dashboard center section calapsed inside the dashboard. It was very alarming and is leaving the airbag case exposed.
AIR BAGS Dec 7, 2022
Dash is cracked scared that sharp objects may fly into my family face if air bags are deployed the truck lost all power and left me and my daughter stranded right in the middle of traffic about got hit thank God we didn't GM needs to take care of these matters and take it seriously people could be seriously hurt or killed And if I hit a bump my cruise control will shut off automatically as if i pushed the button but i never touched anything
ENGINE Dec 7, 2022
Dash is cracked scared that sharp objects may fly into my family face if air bags are deployed the truck lost all power and left me and my daughter stranded right in the middle of traffic about got hit thank God we didn't GM needs to take care of these matters and take it seriously people could be seriously hurt or killed And if I hit a bump my cruise control will shut off automatically as if i pushed the button but i never touched anything
VEHICLE SPEED CONTROL Dec 7, 2022
Dash is cracked scared that sharp objects may fly into my family face if air bags are deployed the truck lost all power and left me and my daughter stranded right in the middle of traffic about got hit thank God we didn't GM needs to take care of these matters and take it seriously people could be seriously hurt or killed And if I hit a bump my cruise control will shut off automatically as if i pushed the button but i never touched anything
SUSPENSION Oct 26, 2022
The contact owns a 2010 GMC Yukon. The contact stated that while his girlfriend was driving approximately 70 MPH, the vehicle was bouncing and swaying left to right. The air ride system was inoperable. The steering wheel was unstable and hard to control. The suspension warning light was illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 130,000.
STEERING Oct 26, 2022
The contact owns a 2010 GMC Yukon. The contact stated that while his girlfriend was driving approximately 70 MPH, the vehicle was bouncing and swaying left to right. The air ride system was inoperable. The steering wheel was unstable and hard to control. The suspension warning light was illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 130,000.
AIR BAGS Nov 9, 2021
The open recall on this vehicle cannot be complete without the customer being fully responsible for damage that might be caused during the recall repair. GM is advising all dealerships to force customers to sign a waiver if they have the recall work performed releasing GM and the dealer from all responsibility of any damage done to the dashboard. If the dashboard is damaged and has to be replaced then the customer is faced with a more than $1000 repair job therefore the customer must choose between feeding and caring for their family or risking the passenger being seriously injured or killed due to the faulty airbag issue. GM should stand behind the decision they made to use cheap plastic for their dashboards on this vehicle instead of punishing their customers and costing them more money or risking injury or death to passengers.
AIR BAGS Sep 15, 2021
Takata recall. The contact owns a 2010 GMC Yukon. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. The VIN was invalid.
STEERING Apr 8, 2021
YO HIBA MANEJANDO COMO A 25 MILLAS EN LA CIUDAD Y CUANDO Y CUANDO FUI HACER UN U TURN EL STEERING WHEEL DEJO DE TRABAJAR. SE PUSO DURO Y SOLO SE MUEVE SI LO MANEJO PERO NO PUEDO PARQUIARME PORQUE ESTA MUY DURO EL STEERING WHEEL . LO LLEVE A UN ELECTRONICO Y ME DIJERON QUE LA COMPUTADORA NO LE DA EL CODE. Y EL MECHANICO SOLO ME DICE QUE ES MEJOR CAMBIAR EL ROCK PINION ELECTRIC PERO NO ENCUENTRO LA PIESA EN NINGUN LADO...
UNKNOWN OR OTHER Apr 8, 2021
YO HIBA MANEJANDO COMO A 25 MILLAS EN LA CIUDAD Y CUANDO Y CUANDO FUI HACER UN U TURN EL STEERING WHEEL DEJO DE TRABAJAR. SE PUSO DURO Y SOLO SE MUEVE SI LO MANEJO PERO NO PUEDO PARQUIARME PORQUE ESTA MUY DURO EL STEERING WHEEL . LO LLEVE A UN ELECTRONICO Y ME DIJERON QUE LA COMPUTADORA NO LE DA EL CODE. Y EL MECHANICO SOLO ME DICE QUE ES MEJOR CAMBIAR EL ROCK PINION ELECTRIC PERO NO ENCUENTRO LA PIESA EN NINGUN LADO...
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING Mar 27, 2021
FRIDAY NIGHT. ON MARCH 26 WHILE DRIVING ON A CITY HIGHWAY, AFTER CROSSING A RAILROAD TRACK- MY AIRBAGS DEPLOYED WHILE APPROACHING A RED LIGHT OCCUPIED WITH SEVERAL VEHICLES. MANAGED TO AVOID HITTING ANYTHING AND IMMEDIATELY PULLED OVER IN A LOCAL GROCERY STORE PARKING LOT. THAT WAS SCARY
AIR BAGS Mar 27, 2021
FRIDAY NIGHT. ON MARCH 26 WHILE DRIVING ON A CITY HIGHWAY, AFTER CROSSING A RAILROAD TRACK- MY AIRBAGS DEPLOYED WHILE APPROACHING A RED LIGHT OCCUPIED WITH SEVERAL VEHICLES. MANAGED TO AVOID HITTING ANYTHING AND IMMEDIATELY PULLED OVER IN A LOCAL GROCERY STORE PARKING LOT. THAT WAS SCARY
SEAT BELTS Mar 27, 2021
FRIDAY NIGHT. ON MARCH 26 WHILE DRIVING ON A CITY HIGHWAY, AFTER CROSSING A RAILROAD TRACK- MY AIRBAGS DEPLOYED WHILE APPROACHING A RED LIGHT OCCUPIED WITH SEVERAL VEHICLES. MANAGED TO AVOID HITTING ANYTHING AND IMMEDIATELY PULLED OVER IN A LOCAL GROCERY STORE PARKING LOT. THAT WAS SCARY
STRUCTURE:BODY Mar 22, 2021
SINCE 2016 THIS VEHICLE HAS HAD THE DASH CRACKING, RECENTLY THIS ISSUE HAS GOTTEN MUCH WORSE. THE DASH IS LITERALLY ABOUT TO FALL IN. THIS HAS HAPPENED MOSTLY DURING TIMES IT WAS SITTING ALTHOUGH DRIVING HAS DEFINITELY MADE IT MUCH WORSE. I'M CONCERNED THAT IF THE AIRBAG DOES HAPPEN TO GO OFF IT'S GOING TO THROW SHARP PIECES OF PLASTIC FLYING THROUGHOUT THE PASSENGER COMPARTMENT. ANOTHER ISSUE I HAVE FOUND IS IF I SET ANY PAPERS ON THE DASH THEY FALL INTO THE DASH. I CAN NOW SEE THE WIRING INSIDE THE DASH BECAUSE OF THE MISSING PIECES. ON TOP OF THIS YOU HAVE TO BE CAREFUL TOUCHING THE DASH AS I HAVE BEEN CUT ON SEVERAL OCCASIONS FROM THE SHARP EDGES CREATED BY THIS ISSUE. THE CENTER OF THE DASH APPEARS TO BE ON BORROWED TIME IT HAS SUNKEN NEARLY A HALF AN INCH WITHIN THE LAST MONTH. THE DEALERSHIP CLAIMS THIS IS JUST NORMAL WEAR AND TEAR FOR THE VEHICLE AND REFUSES TO FIX IT WITHOUT ME FOOTING THE BILL. THIS JUST SEEMS OUTRAGEOUS ON A CAR PRICED NORTH OF 60K
AIR BAGS Mar 19, 2021
MY DASHBOARD HAS CRACKED AND IS NOW IN MANY PIECES. I KNOW IT IS EXPENSIVE TO REPLACE SO I'VE GLUED AND TAPED IT TOGETHER TO THE BEST OF MY ABILITY. THE DASH RATTLES AND SHAKES THROUGHOUT ANY TRIP I TAKE. I LOVE MY CAR! I WANT IT TO BE 'HEALED'. IT'S VERY DISTRACTING TO DRIVE WITH YOUR DASH MAKING ALL THAT NOISE. IF I'M EVER IN AN ACCIDENT, EVEN EVER SO SMALL, I'M SURE PARTS OF THAT DASH WILL GO FLYING AND HURT THE DRIVER AND/OR PASSENGER. I ALSO DON'T KNOW HOW SAFELY CONTAINED MY DASH-AIRBAG IS. MY SPEAKER AND GPS ARE ALSO ON THAT DASH AND ARE NO LONGER INSTALLED WHERE THEY SHOULD BE CAUSING MORE PROBLEMS IN THEIR NEW LOCATIONS WHICH COULD RESULT IN SOMETHING ELSE NOT FUNCTIONING LIKE IT WAS DESIGNED TO BE. I TAKE CARE OF MY VEHICLES WITH REGULAR TUNEUPS AND REPLACEMENTS WHERE NEEDED. THIS IS BEYOND MY CONTROL AND IS A SERIOUS FLAW IN THIS VEHICLE.
UNKNOWN OR OTHER Mar 19, 2021
MY DASHBOARD HAS CRACKED AND IS NOW IN MANY PIECES. I KNOW IT IS EXPENSIVE TO REPLACE SO I'VE GLUED AND TAPED IT TOGETHER TO THE BEST OF MY ABILITY. THE DASH RATTLES AND SHAKES THROUGHOUT ANY TRIP I TAKE. I LOVE MY CAR! I WANT IT TO BE 'HEALED'. IT'S VERY DISTRACTING TO DRIVE WITH YOUR DASH MAKING ALL THAT NOISE. IF I'M EVER IN AN ACCIDENT, EVEN EVER SO SMALL, I'M SURE PARTS OF THAT DASH WILL GO FLYING AND HURT THE DRIVER AND/OR PASSENGER. I ALSO DON'T KNOW HOW SAFELY CONTAINED MY DASH-AIRBAG IS. MY SPEAKER AND GPS ARE ALSO ON THAT DASH AND ARE NO LONGER INSTALLED WHERE THEY SHOULD BE CAUSING MORE PROBLEMS IN THEIR NEW LOCATIONS WHICH COULD RESULT IN SOMETHING ELSE NOT FUNCTIONING LIKE IT WAS DESIGNED TO BE. I TAKE CARE OF MY VEHICLES WITH REGULAR TUNEUPS AND REPLACEMENTS WHERE NEEDED. THIS IS BEYOND MY CONTROL AND IS A SERIOUS FLAW IN THIS VEHICLE.
VISIBILITY/WIPER Mar 19, 2021
MY DASHBOARD HAS CRACKED AND IS NOW IN MANY PIECES. I KNOW IT IS EXPENSIVE TO REPLACE SO I'VE GLUED AND TAPED IT TOGETHER TO THE BEST OF MY ABILITY. THE DASH RATTLES AND SHAKES THROUGHOUT ANY TRIP I TAKE. I LOVE MY CAR! I WANT IT TO BE 'HEALED'. IT'S VERY DISTRACTING TO DRIVE WITH YOUR DASH MAKING ALL THAT NOISE. IF I'M EVER IN AN ACCIDENT, EVEN EVER SO SMALL, I'M SURE PARTS OF THAT DASH WILL GO FLYING AND HURT THE DRIVER AND/OR PASSENGER. I ALSO DON'T KNOW HOW SAFELY CONTAINED MY DASH-AIRBAG IS. MY SPEAKER AND GPS ARE ALSO ON THAT DASH AND ARE NO LONGER INSTALLED WHERE THEY SHOULD BE CAUSING MORE PROBLEMS IN THEIR NEW LOCATIONS WHICH COULD RESULT IN SOMETHING ELSE NOT FUNCTIONING LIKE IT WAS DESIGNED TO BE. I TAKE CARE OF MY VEHICLES WITH REGULAR TUNEUPS AND REPLACEMENTS WHERE NEEDED. THIS IS BEYOND MY CONTROL AND IS A SERIOUS FLAW IN THIS VEHICLE.
AIR BAGS Feb 26, 2021
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED KELLEY AUTOMOTIVE GROUP (633 AVE OF AUTOS, FORT WAYNE, IN 46804, (260) 434-47501) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
STRUCTURE:BODY Sep 14, 2020
THE DASH IS CRACKED IN SEVERAL AREAS AND COULD COME APART IN AN ACCIDENT
UNKNOWN OR OTHER Jul 1, 2020
DASHBORD CRACKING. *TR
STRUCTURE Jul 1, 2020
DASHBORD CRACKING. *TR
STEERING May 5, 2020
WHEN I WAS DRIVING I MAKE A U TURN AND MY STEERING WHEEL STOP WORKING... *TR
AIR BAGS Feb 26, 2020
TL* THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO GREGG YOUNG CHEVROLET OMAHA (17750 BURT ST, OMAHA, NE 68118) AND HUBER CHEVROLET (11102 W DODGE RD, OMAHA, NE 68154) TWICE AND WAS INFORMED EACH TIME THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS Feb 4, 2020
DIC IS STATING SERVICE AIR BAGS. LOCAL DEALERSHIP STATES GMC WILL NOT HONOR RECALL YET AS OF 2016
AIR BAGS Nov 20, 2019
MY AIRBAGS ARE POTENTIALLY DEADY, BUT THE NHTSA IS ALLOWING GMC TO SKIRT THE RECALL. GUESS MONEY AND INFLUENCE IS MORE IMPORTANT THAN MINE AND MY FAMILY'S LIVES.
AIR BAGS Oct 17, 2019
MY WIFE WAS IN AN ACCIDENT WHERE THE AT-FAULT DRIVER RAN A RED LIGHT AND T-BONED HER DRIVERS SIDE FRONT DOOR AND PILLAR AREA WHILE CROSSING AN INTERSECTION. OUR CAR WAS HIT HARD ENOUGH TO WHERE THE FLOOR BOARD AND FIRE WALL ARE WRINKLED. NOT ONE AIR BAG DEPLOYED. THE TOYOTA TRUCK THAT STRUCK MY WIFES CAR HAD IT'S AIR BAGS DEPLOYED. THE AUTO BODY SHOP IS TELLING ME, BECAUSE OF THE HARD IMPACT THE VEHICLE IS A TOTAL LOSS.
Crash 1 injured
AIR BAGS Sep 16, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED VISALIA BUICK GMC AT 559-302-9813 (LOCATED AT 1313 E MAIN ST, VISALIA, CA 93292) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
STRUCTURE:BODY Aug 20, 2019
TL* THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING. THE CONTACT WAS CONCERNED THAT THE AIR BAGS MAY DEPLOY. THE VEHICLE WAS TAKEN TO GRIECO CHEVROLET OF FORT LAUDERDALE (1300 N FEDERAL HWY, FORT LAUDERDALE, FL 33304, (954) 607-4358) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
AIR BAGS Feb 12, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED HARDY CHEVROLET BUICK GMC AT 770-445-9411 (LOCATED AT 1249 CHARLES HARDY PARKWAY, DALLAS, GA 30157) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS Jan 13, 2019
TAKATA RECALL AND DASH CRACKED @ 39,475 MILEAGE CAUSING THE DASH TO BE WEAK AND CRACK AT 2 OTHER PLACES ON OPPOSITE SIDE OF DASH BETWEEN STEERING WHEEL AND WINDSHEILD
UNKNOWN OR OTHER Jan 13, 2019
TAKATA RECALL AND DASH CRACKED @ 39,475 MILEAGE CAUSING THE DASH TO BE WEAK AND CRACK AT 2 OTHER PLACES ON OPPOSITE SIDE OF DASH BETWEEN STEERING WHEEL AND WINDSHEILD
TRACTION CONTROL SYSTEM Jan 4, 2019
TL* THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT STATED THAT THERE WERE CRACKS IN THE DASHBOARD. THE VEHICLE WAS TAKEN TO MARK CHRISTOPHER AUTO CENTER (LOCATED AT 2131 E CONVENTION CENTER WAY, ONTARIO, CA 91764) WHERE IT WAS DETERMINED THAT THE 2010-14 MODELS EXPERIENCED THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER:[XXX]. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE, STABILITRAK, AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE ALSO SHOOK AND LOST POWER. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT A SQUEAKING NOISE AND A BURNING ODOR WERE COMING FROM THE BRAKE PEDAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNBALANCED WHEEL WAS MAKING THE VEHICLE SHAKE AND THE FRONT DRIVER'S SIDE WHEEL HUB SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FIVE MILES FROM THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 65,221. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Fire
STRUCTURE:BODY Jan 4, 2019
TL* THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT STATED THAT THERE WERE CRACKS IN THE DASHBOARD. THE VEHICLE WAS TAKEN TO MARK CHRISTOPHER AUTO CENTER (LOCATED AT 2131 E CONVENTION CENTER WAY, ONTARIO, CA 91764) WHERE IT WAS DETERMINED THAT THE 2010-14 MODELS EXPERIENCED THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER:[XXX]. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE, STABILITRAK, AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE ALSO SHOOK AND LOST POWER. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT A SQUEAKING NOISE AND A BURNING ODOR WERE COMING FROM THE BRAKE PEDAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNBALANCED WHEEL WAS MAKING THE VEHICLE SHAKE AND THE FRONT DRIVER'S SIDE WHEEL HUB SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FIVE MILES FROM THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 65,221. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Fire
ENGINE Jan 4, 2019
TL* THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT STATED THAT THERE WERE CRACKS IN THE DASHBOARD. THE VEHICLE WAS TAKEN TO MARK CHRISTOPHER AUTO CENTER (LOCATED AT 2131 E CONVENTION CENTER WAY, ONTARIO, CA 91764) WHERE IT WAS DETERMINED THAT THE 2010-14 MODELS EXPERIENCED THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER:[XXX]. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE, STABILITRAK, AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE ALSO SHOOK AND LOST POWER. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT A SQUEAKING NOISE AND A BURNING ODOR WERE COMING FROM THE BRAKE PEDAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNBALANCED WHEEL WAS MAKING THE VEHICLE SHAKE AND THE FRONT DRIVER'S SIDE WHEEL HUB SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FIVE MILES FROM THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 65,221. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Fire
ELECTRONIC STABILITY CONTROL (ESC) Jan 4, 2019
TL* THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT STATED THAT THERE WERE CRACKS IN THE DASHBOARD. THE VEHICLE WAS TAKEN TO MARK CHRISTOPHER AUTO CENTER (LOCATED AT 2131 E CONVENTION CENTER WAY, ONTARIO, CA 91764) WHERE IT WAS DETERMINED THAT THE 2010-14 MODELS EXPERIENCED THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER:[XXX]. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE, STABILITRAK, AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE ALSO SHOOK AND LOST POWER. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT A SQUEAKING NOISE AND A BURNING ODOR WERE COMING FROM THE BRAKE PEDAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNBALANCED WHEEL WAS MAKING THE VEHICLE SHAKE AND THE FRONT DRIVER'S SIDE WHEEL HUB SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FIVE MILES FROM THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 65,221. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Fire
WHEELS Jan 4, 2019
TL* THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT STATED THAT THERE WERE CRACKS IN THE DASHBOARD. THE VEHICLE WAS TAKEN TO MARK CHRISTOPHER AUTO CENTER (LOCATED AT 2131 E CONVENTION CENTER WAY, ONTARIO, CA 91764) WHERE IT WAS DETERMINED THAT THE 2010-14 MODELS EXPERIENCED THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER:[XXX]. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE, STABILITRAK, AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE ALSO SHOOK AND LOST POWER. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT A SQUEAKING NOISE AND A BURNING ODOR WERE COMING FROM THE BRAKE PEDAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNBALANCED WHEEL WAS MAKING THE VEHICLE SHAKE AND THE FRONT DRIVER'S SIDE WHEEL HUB SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FIVE MILES FROM THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 65,221. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Fire
UNKNOWN OR OTHER Nov 16, 2018
UPPER DASH AROUND PASSENGER AIRBAG IS CRACKED, APPARENTLY FROM ONLINE INFORMATION A COMMON AND WIDE SPREAD PROBLEM. CRACK IN DASH IS A SAFETY CONCERN IF AIRBAG DEPLOYS. POSSIBLE FRAGMENTS FROM DASH WILL INJURE PASSENGERS OR OTHERS IN VEHICLE SHOULD AIRBAG DEPLOY
AIR BAGS Nov 16, 2018
UPPER DASH AROUND PASSENGER AIRBAG IS CRACKED, APPARENTLY FROM ONLINE INFORMATION A COMMON AND WIDE SPREAD PROBLEM. CRACK IN DASH IS A SAFETY CONCERN IF AIRBAG DEPLOYS. POSSIBLE FRAGMENTS FROM DASH WILL INJURE PASSENGERS OR OTHERS IN VEHICLE SHOULD AIRBAG DEPLOY
STRUCTURE:BODY Aug 28, 2018
TL* THE CONTACT OWNS A 2010 GMC YUKON. WHILE DRIVING VARIOUS SPEEDS, THE DASHBOARD CRACKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (SUNSET CHEVROLET BUICK GMC, 1800 BAY RD, SARASOTA, FL 34239, (941)-404-2139), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 132,000.
UNKNOWN OR OTHER Jun 22, 2018
DASH HAS CRACKS CAUSING CONCERN IF IN THE EVENT WE WERE IN A CAR ACCIDENT AND THE COMPRISED DASH PIECES WERE TO HIT US.
UNKNOWN OR OTHER Jun 5, 2018
DASH IS CRACKED IN 3 DIFFERENT PLACES POSING A THREAT OF PIECES OF SHARP DEBRIS FLYING IF THE AIR BAGS DEPLOY
STRUCTURE:BODY May 8, 2018
TL* THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED A CRACK NEXT TO THE PASSENGER SIDE AIR BAG. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEMONTROND BUICK GMC DEALER (14101 NORTH FWY, HOUSTON, TX 77090) WHERE IT WAS DIAGNOSED THAT THE ENTIRE DASHBOARD NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000. THE VIN WAS NOT PROVIDED.