2002 GMC SIERRA 3500
3 recalls, 29 complaints - 192 TSBs
06E043000 May 19, 2006
FUEL SYSTEM, GASOLINE
Defect Description
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CE... Read more
Consequence
THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy
HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
04V562000 Nov 26, 2004
EQUIPMENT ADAPTIVE/MOBILITY
Defect Description
ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Consequence
IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
Remedy
DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.
01V220000 Jun 26, 2001
INTERIOR LIGHTING
Defect Description
VEHICLE DESCRIPTION: CERTAIN PICKUP TRUCKS EQUIPPED WITH 6.6L DIESEL ENGINES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THESE VEHICLES HAVE A BRAKE SYSTEM WARNING LIGHT IN THE INSTRUMENT CLUSTER THAT MAY NOT ILLUMINATE WHEN THE BRAKE FLUID IS LOW. I... Read more
Consequence
THESE CONDITIONS COULD RESULT IN REDUCED BRAKING CAPABILITY, WHICH COULD LEAD TO A CRASH.
Remedy
DEALERS WILL CHANGE THE LOCATION OF A WIRE CONNECTION IN THE UNDERHOOD BUSSED ELECTRICAL CENTER. OWNER NOTIFICATION BEGAN JULY 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ... Read more
Complaint Statistics
29 total complaints
3 crashes 1 fires 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 4 |
| FUEL/PROPULSION SYSTEM | 3 |
| SERVICE BRAKES, HYDRAULIC | 3 |
| SUSPENSION | 2 |
| FUEL SYSTEM, GASOLINE | 2 |
| FUEL SYSTEM, DIESEL | 2 |
| PARKING BRAKE | 2 |
| VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR | 1 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 1 |
| AIR BAGS | 1 |
ENGINE
Apr 22, 2016
Incident date: Apr 15, 2016
TL* THE CONTACT OWNS A 2002 GMC SIERRA 3500. WHILE OPERATING THE VEHICLE, THE ODOR OF FUEL WAS NOTICEABLE INSIDE THE CABIN. UPON INSPECTION, THE CONTACT DISCOVERED FUEL HAD LEAKED FROM THE VEHICLE ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL INJECTORS... Read more
UNKNOWN OR OTHER
Oct 30, 2015
Incident date: Mar 2, 2015
THIS TRUCK HAS THE SAME PROBLEMS AS THE 2007 MODEL. THE IGNITION SWITCH, PARKING BRAKE, AND FUEL LINES ALL HAVE ISSUES AS SIMILARLY DESCRIBED FOR THE 2007 MODEL. THE FUEL LINES ACTUALLY BROKE THROUGH CAUSING A LEAK OF THE DIESEL FUEL. THIS HAPPENED AFTER THE VEHICLE WAS DRIVEN A SHORT DISTANCE... Read more
FUEL/PROPULSION SYSTEM
Oct 30, 2015
Incident date: Mar 2, 2015
THIS TRUCK HAS THE SAME PROBLEMS AS THE 2007 MODEL. THE IGNITION SWITCH, PARKING BRAKE, AND FUEL LINES ALL HAVE ISSUES AS SIMILARLY DESCRIBED FOR THE 2007 MODEL. THE FUEL LINES ACTUALLY BROKE THROUGH CAUSING A LEAK OF THE DIESEL FUEL. THIS HAPPENED AFTER THE VEHICLE WAS DRIVEN A SHORT DISTANCE... Read more
SERVICE BRAKES
Oct 30, 2015
Incident date: Mar 2, 2015
THIS TRUCK HAS THE SAME PROBLEMS AS THE 2007 MODEL. THE IGNITION SWITCH, PARKING BRAKE, AND FUEL LINES ALL HAVE ISSUES AS SIMILARLY DESCRIBED FOR THE 2007 MODEL. THE FUEL LINES ACTUALLY BROKE THROUGH CAUSING A LEAK OF THE DIESEL FUEL. THIS HAPPENED AFTER THE VEHICLE WAS DRIVEN A SHORT DISTANCE... Read more
FUEL/PROPULSION SYSTEM
Jun 30, 2015
Incident date: Jun 17, 2014
WHILE DRIVING DOWN A VERY BUSY STREET, THE ENGINE DIED. I LOST ALL MY POWER STEERING AND BRAKE. I WAS VERY LUCKY THAT I WAS NOT ON A VERY BUSY HIGHWAY. I HAD IT TOWED TO HEDRICK'S CHEVROLET IN CLOVIS CA. IT TOOK 2 DAYS FOR THEM TO CHECK IT OUT. THEY SAID WHEN THEY WENT TO BRING IT IN TO THE SHOP... Read more
FUEL SYSTEM, DIESEL
Jul 21, 2013
Incident date: Jul 19, 2013
SLOWING DOWN TO A RED TRAFFIC LIGHT AND BRAKE PEDAL WENT TO THE FLOOR. TRIED TO PUMP BRAKE PEDAL TO GET MORE PRESSURE BUT DID NOT WORK. DROVE OFF ONTO SHOULDER AND GOT IT SLOWED DOWN . DRIVE VERY SLOW WITH HAZARD LIGHTS ON TO GET IT BACK TO MY HOUSE. I WAS ONLY ABOUT A MILE AWAY. GOT HOME AND LOOKED... Read more
SUSPENSION
Jul 21, 2013
Incident date: Jul 19, 2013
SLOWING DOWN TO A RED TRAFFIC LIGHT AND BRAKE PEDAL WENT TO THE FLOOR. TRIED TO PUMP BRAKE PEDAL TO GET MORE PRESSURE BUT DID NOT WORK. DROVE OFF ONTO SHOULDER AND GOT IT SLOWED DOWN . DRIVE VERY SLOW WITH HAZARD LIGHTS ON TO GET IT BACK TO MY HOUSE. I WAS ONLY ABOUT A MILE AWAY. GOT HOME AND LOOKED... Read more
SERVICE BRAKES
Jul 21, 2013
Incident date: Jul 19, 2013
SLOWING DOWN TO A RED TRAFFIC LIGHT AND BRAKE PEDAL WENT TO THE FLOOR. TRIED TO PUMP BRAKE PEDAL TO GET MORE PRESSURE BUT DID NOT WORK. DROVE OFF ONTO SHOULDER AND GOT IT SLOWED DOWN . DRIVE VERY SLOW WITH HAZARD LIGHTS ON TO GET IT BACK TO MY HOUSE. I WAS ONLY ABOUT A MILE AWAY. GOT HOME AND LOOKED... Read more
VEHICLE SPEED CONTROL
Feb 11, 2013
Incident date: Apr 14, 2012
I FIRST NOTICED THAT THE ANTI-LOCK BRAKES WERE ACTIVATING AT SLOW SPEEDS ( 5-10 MPH ) UNDER DRY ROAD CONDITIONS. THIS WAS PRIOR TO BRAKE LINE INCIDENT ON 4-14-2012 BUT I AM NOT SURE OF EXACT DATE. I RESEARCHED THE ANTI-LOCK BRAKES AND FOUND NHTSA ID CAMPAIGN #05V379000 ACTION # PE05020 BUT THIS DID ... Read more
FUEL/PROPULSION SYSTEM
Feb 11, 2013
Incident date: Apr 14, 2012
I FIRST NOTICED THAT THE ANTI-LOCK BRAKES WERE ACTIVATING AT SLOW SPEEDS ( 5-10 MPH ) UNDER DRY ROAD CONDITIONS. THIS WAS PRIOR TO BRAKE LINE INCIDENT ON 4-14-2012 BUT I AM NOT SURE OF EXACT DATE. I RESEARCHED THE ANTI-LOCK BRAKES AND FOUND NHTSA ID CAMPAIGN #05V379000 ACTION # PE05020 BUT THIS DID ... Read more
SERVICE BRAKES
Feb 11, 2013
Incident date: Apr 14, 2012
I FIRST NOTICED THAT THE ANTI-LOCK BRAKES WERE ACTIVATING AT SLOW SPEEDS ( 5-10 MPH ) UNDER DRY ROAD CONDITIONS. THIS WAS PRIOR TO BRAKE LINE INCIDENT ON 4-14-2012 BUT I AM NOT SURE OF EXACT DATE. I RESEARCHED THE ANTI-LOCK BRAKES AND FOUND NHTSA ID CAMPAIGN #05V379000 ACTION # PE05020 BUT THIS DID ... Read more
SERVICE BRAKES, HYDRAULIC
Feb 11, 2013
Incident date: Apr 14, 2012
I FIRST NOTICED THAT THE ANTI-LOCK BRAKES WERE ACTIVATING AT SLOW SPEEDS ( 5-10 MPH ) UNDER DRY ROAD CONDITIONS. THIS WAS PRIOR TO BRAKE LINE INCIDENT ON 4-14-2012 BUT I AM NOT SURE OF EXACT DATE. I RESEARCHED THE ANTI-LOCK BRAKES AND FOUND NHTSA ID CAMPAIGN #05V379000 ACTION # PE05020 BUT THIS DID ... Read more
FUEL SYSTEM, DIESEL
Feb 11, 2013
Incident date: Apr 14, 2012
I FIRST NOTICED THAT THE ANTI-LOCK BRAKES WERE ACTIVATING AT SLOW SPEEDS ( 5-10 MPH ) UNDER DRY ROAD CONDITIONS. THIS WAS PRIOR TO BRAKE LINE INCIDENT ON 4-14-2012 BUT I AM NOT SURE OF EXACT DATE. I RESEARCHED THE ANTI-LOCK BRAKES AND FOUND NHTSA ID CAMPAIGN #05V379000 ACTION # PE05020 BUT THIS DID ... Read more
SERVICE BRAKES
Jul 12, 2012
Incident date: Jul 12, 2012
THIS MORNING I NOTICED THE BRAKE PEDAL TRAVELING DOWN FURTHER THAN NORMAL AND LITTLE TO NO STOPPING POWER. ONCE ARRIVING AT WORK I TRIED TO PUMP THE BRAKE PEDAL AND IT KEPT GOING TO THE FLOOR. UPON LOOKING UNDER THE TRUCK I DISCOVERED A PUDDLE OF BRAKE FLUID. AFTER FURTHER INSPECTION I FOUND ONE ... Read more
FUEL SYSTEM, GASOLINE
Jan 19, 2011
Incident date: Feb 1, 2010
TL* THE CONTACT OWNS A 2002 GMC SIERRA 3500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO SMOKE AND LOSE POWER ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL FILTER WAS REPLACED. THE FAILURE RECURRED IN LESS THAN ONE YEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALE... Read more
Fire
SERVICE BRAKES, HYDRAULIC
Jan 27, 2009
Incident date: Sep 28, 2008
TL*THE CONTACT OWNS A 2002 GMC SIERRA 3500. WHILE DRIVING 15 MPH, THE ANTILOCK BRAKE SYSTEM BEGAN TO ACTIVATE IN NORMAL WEATHER CONDITIONS. AS A RESULT, THE BRAKES BEGAN TO TREMBLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS T... Read more
SERVICE BRAKES, HYDRAULIC
Jul 1, 2008
Incident date: May 9, 2008
MY ABS BRAKES PREVENT MY TRUCK FROM STOPPING AT SLOW SPEEDS. *TR
AIR BAGS:FRONTAL
Oct 16, 2007
Incident date: Oct 12, 2007
TL*THE CONTACT OWNS A 2002 GMC 3500. WHILE DRIVING 35 MPH, THE CONTACT SWERVED TO AVOID A DEER AND STRUCK A CONCRETE WALL. NONE OF THE AIR BAGS IN THE VEHICLE DEPLOYED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CONTACT STATED THAT THERE WAS MINOR DAMAGE TO THE VEHICLE. A POLICE REPORT WAS FILED... Read more
Crash
TIRES:SIDEWALL
Oct 20, 2006
Incident date: Oct 20, 2006
THERE WAS NO EVENT THAT WAS NOTED THAT WOULD CAUSE THE SEPARATION OF THE TIRE TREAD FROM THE SIDEWALL. A MAJOR LEAK WAS NOTED. THE SPLIT WAS LOCATED AT THE POINT OF SIDEWALL TO TREAD JOINT. THE TIRE HAS >9/32 OF TREAD LEFT ON THE TIRE. I AM AT A LOSS TO REPLACE THE TIRE. NO TRAUMA WAS INFLICTED ON T... Read more
PARKING BRAKE
Sep 19, 2006
Incident date: Jun 15, 2003
THIS COMPLAINT IS REGARDING NHTSA ID # 05V161000 AND GM RECALL # 05042. THE ABOVE IS FOR A DEFECT IN THE PARKING BRAKE WHICH CAUSES PREMATURE WEAR. THE RECALL ONLY APPLIES TO MANUAL SHIFT TRANSMISSIONS. I HAVE THIS SAME PROBLEM BUT HAVE AN AUTOMATIC TRANSMISSION. I BELIEVE THIS RECALL SHOULD ALSO AP... Read more
PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
Mar 23, 2005
Incident date: Mar 23, 2005
THE PARKING BRAKE WAS ON AND THE VEHICLE WAS PARKED ON A SLIGHT INCLINE AND WITHOUT WARNING THE VEHICLE ROLLED DOWN THE STREET AND CRASHED INTO A TREE. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKE PADS NEEDED TO BE REPLACED ON THE PARKING BRAKES DUE TO WEA... Read more
Crash
AIR BAGS
Apr 8, 2004
Incident date: Dec 20, 2003
AIRBAGS DID NOT DEPLOY WHEN VEHICLE WENT OFF ROAD AND RASHED; ON-STAR DID NOT FUNCTION EITHER MANUALLY OR UPON IMPACT.*AK
Crash
1 injured
PARKING BRAKE
Mar 29, 2004
Incident date: Mar 20, 2004
DEALERSHIP INFORMED THE CONSUMER THAT THE EMERGENCY PARKING BRAKE WORE OUT. THIS COULD POTENTIALLY CAUSE THE VEHICLE TO ROLL BACK/FORWARD ON A INCLINE WITHOUT WARNING. DEALERSHIP WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK RETAINER ON EMERGENCY BRAKE FAILED. *LA
TIRES:TREAD/BELT
Sep 23, 2003
Incident date: Sep 18, 2003
WHILE DRIVING APPROXIMATELY 55 MPH REAR RIGHT TIRE BLEW OUT. CONSUMER MANAGED TO PULL VEHICLE OVER, AND STOPPED TO CHECK THE TIRE. NOTICED THAT TREAD HAD SEPARATED FROM THE RIGHT REAR TIRE. BRIDGESTONE TIRE, SIZE 285/75R16. *AK
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Apr 18, 2003
Incident date: Apr 6, 2003
WHILE DRIVING THE CONSUMER SMELLED FUMES INSIDE THE VEHICLE. THE DEALER WAS NOTIFIED. *NLM
SUSPENSION:FRONT
Jan 9, 2003
Incident date: Sep 1, 2002
CONSUMER STATES WHILE DRIVING AT HIGHWAY SPEED THE VEHICLE PULLS VIOLENTLY TO THE RIGHT. *NLM *DT
SUSPENSION
Aug 13, 2002
Incident date: May 1, 2002
VEHICLE BOUNCES ALL OVER THE ROAD, BOTH OUTSIDE MIRRORS VIBRATE DUE TO THIS. DEALER HAS BALANCED TIRES, DID NOT REMEDY THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
FUEL SYSTEM, GASOLINE
Aug 13, 2002
Incident date: Aug 10, 2002
A FUEL LEAK UNDERNEATH VEHICLE. VEHICLE HAS NOT BEEN INSPECTED BY DEALERSHIP. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Aug 13, 2002
Incident date: May 1, 2002
VEHICLE BOUNCES ALL OVER THE ROAD, BOTH OUTSIDE MIRRORS VIBRATE DUE TO THIS. DEALER HAS BALANCED TIRES, DID NOT REMEDY THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Technical Service Bulletins, 2002 GMC SIERRA 3500
192 manufacturer communications from 135 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 34 |
| 350000 EQUIPMENT | 20 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 15 |
| 110000 ELECTRICAL SYSTEM | 15 |
| 030000 BRAKES (PWS) | 9 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 9 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 7 |
| 353000 EQUIPMENT:ELECTRICAL | 6 |
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
06-06-01-019C
Mar 14, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-144
Aug 18, 2023
030000 BRAKES (PWS)
This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
PIP5628G
Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
03-06-01-023G
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
PIP5358C
Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
PIT3665M
May 19, 2023
114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
PIT3227S
May 9, 2023
162500 STRUCTURE:BODY:TAILGATE
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer
17-NA-170
Apr 27, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
PIP5628F
Apr 24, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
19-NA-219
Apr 24, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
04-00-89-015Z
Apr 19, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
19-NA-219
Mar 23, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
22-NA-009
Mar 17, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
17-NA-073
Feb 21, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O
Feb 15, 2023
120000 EXTERIOR LIGHTING
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5628E
Feb 10, 2023
353720 EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:OUTLETS/RECEPTACLE
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
23-NA-001
Jan 6, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
23-NA-001
Jan 6, 2023
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
PIP5540J
Dec 15, 2022
138220 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
21-NA-124
Dec 14, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
22-NA-074
Nov 9, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-205
Oct 19, 2022
110000 ELECTRICAL SYSTEM
This service bulletin provides information on Module Harvesting.
PIT3665L
Oct 18, 2022
030000 BRAKES (PWS)
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
10-00-89-006I
Oct 7, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIC5453D
Sep 30, 2022
980000 UNKNOWN OR OTHER
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
22-NA-195
Sep 28, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
22-NA-009
Sep 14, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIP5640A
Sep 1, 2022
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an
22-NA-181
Sep 1, 2022
100000 POWER TRAIN
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
03-06-01-023F
Aug 26, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
20-NA-065
Aug 15, 2022
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
22-NA-009
Jun 15, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIT5099F
Jun 13, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
PIP5358B
May 31, 2022
160000 STRUCTURE
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
03-06-01-023E
Apr 27, 2022
060000 ENGINE AND ENGINE COOLING
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
PIT3227R
Apr 13, 2022
162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer
22-NA-074
Mar 31, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
04-06-04-051F
Mar 22, 2022
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
04-06-04-051F
Mar 22, 2022
354000 EQUIPMENT:MECHANICAL
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
22-NA-009
Mar 22, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIP4723F
Jan 14, 2022
030000 SERVICE BRAKES, HYDRAULIC
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and
PIP4723F
Jan 14, 2022
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and
22NA009
Jan 11, 2022
061520 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIP5628E
Dec 14, 2021
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIT3099U
Aug 11, 2021
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technician
100089006H
May 17, 2021
350000 EQUIPMENT
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT3227Q
Apr 1, 2021
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer
PIT3665J
Jun 26, 2020
030000 BRAKES (PWS)
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
16NA383
Jan 2, 2020
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
16NA383
Jan 2, 2020
350000 EQUIPMENT
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
16NA383
Jan 2, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
060309004N
Oct 31, 2019
021240 SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
100089006G
Oct 16, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
DOR-K2S2K-10
Jul 26, 2019
350000 EQUIPMENT
This SKU is a Pitman Arm. The customer communication requested return of unsold inventory to inspect for the spline size. If the spline size is incorrect it will not have a tight fit with the mating component, and would lead to detectabl
PIT3665H
Jun 24, 2019
030000 BRAKES (PWS)
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
DORU5R2J09
Jun 14, 2019
350000 EQUIPMENT
This SKU is an Air Door Actuator. The customer communication requested return of unsold inventory to inspect for incorrect UPC. Incorrect UPC could lead to a discrepency of inventory at the store. Incorrect UPC would have no impact to th
DORU5R2J09
Jun 14, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This SKU is an Air Door Actuator. The customer communication requested return of unsold inventory to inspect for incorrect UPC. Incorrect UPC could lead to a discrepency of inventory at the store. Incorrect UPC would have no impact to th
PIT3665G
May 13, 2019
030000 BRAKES (PWS)
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
PIP3119P
Mar 6, 2019
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic
PIP3119P
Mar 6, 2019
060000 ENGINE (PWS)
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic
PIP5540D
Feb 19, 2019
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
PIT3227P
Dec 17, 2018
162500 STRUCTURE:BODY:TAILGATE
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer
PIP5540B
Dec 6, 2018
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
PIP4925B
Dec 3, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
PIP4138R
Oct 16, 2018
060000 ENGINE AND ENGINE COOLING
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Code
PIP3366C
Jul 9, 2018
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This Preliminary information communicates to the dealer technician thatLight Duty Trucks equipped with automatic transmissions and 4 wheel drive may exhibit a condition of grinding/ratcheting type noise when shifting the automatic transmiss
PIP3366C
Jul 9, 2018
104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
This Preliminary information communicates to the dealer technician thatLight Duty Trucks equipped with automatic transmissions and 4 wheel drive may exhibit a condition of grinding/ratcheting type noise when shifting the automatic transmiss
PIP4138Q
Jan 24, 2018
120000 EXTERIOR LIGHTING
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Code
PIT3665F
Jan 23, 2018
030000 BRAKES (PWS)
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
PIP3343F
Jan 9, 2018
092200 FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
This Preliminary Information communication provides information to the technician about vehicles that have an oil leak shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of
PIP3343F
Jan 9, 2018
340000 COMMUNICATION
This Preliminary Information communication provides information to the technician about vehicles that have an oil leak shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of
PIC3100F
Nov 7, 2017
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odomete
PIT5570A
Oct 16, 2017
162500 STRUCTURE:BODY:TAILGATE
This Preliminary Information communication provides the technician with weight capacity for the tailgate and cargo loops in the bed.
PIT5570A
Oct 16, 2017
350000 EQUIPMENT
This Preliminary Information communication provides the technician with weight capacity for the tailgate and cargo loops in the bed.
15-08-73-001A
Mar 21, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
This informational bulletin explains how to update the older Onstar module software to new software over GSA.
17-NA-073
Mar 15, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
PI1394A
Aug 29, 2016
060000 ENGINE (PWS)
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
16NA260
Aug 26, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBR
000601012F
Aug 2, 2016
060000 ENGINE (PWS)
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
PIT5485B
Apr 27, 2016
110000 ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIT5485B
Apr 27, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIC5088F
Apr 21, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
PIC-5050-A
Apr 19, 2016
110000 ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CA
PIC-4935-E
Apr 19, 2016
110000 ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH
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GMC SIERRA 3500 - All Years Overview
Complete safety history for the GMC SIERRA 3500 across all model years (1997, 2026).
111
Total Recalls
768
Total Complaints
0
Investigations
43
Reported Crashes
25
Reported Fires
1
Reported Deaths
GMC SIERRA 3500 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 2 | 5 | View |
| 2025 | 1 | 25 | View |
| 2024 | 3 | 66 | View |
| 2023 | 1 | 45 | View |
| 2022 | 3 | 43 | View |
| 2021 | 5 | 28 | View |
| 2020 | 8 | 72 | View |
| 2019 | 7 | 20 | View |
| 2018 | 6 | 20 | View |
| 2017 | 7 | 18 | View |
| 2016 | 6 | 27 | View |
| 2015 | 7 | 40 | View |
| 2014 | 3 | 10 | View |
| 2013 | 4 | 15 | View |
| 2012 | 4 | 15 | View |
| 2011 | 5 | 24 | View |
| 2010 | 5 | 2 | View |
| 2009 | 5 | 8 | View |
| 2008 | 3 | 28 | View |
| 2007 | 3 | 19 | View |
| 2006 | 0 | 14 | View |
| 2005 | 1 | 29 | View |
| 2004 | 1 | 29 | View |
| 2003 | 1 | 9 | View |
| 2002 (current) | 3 | 29 | |
| 2001 | 3 | 44 | View |
| 2000 | 4 | 30 | View |
| 1999 | 3 | 25 | View |
| 1998 | 4 | 12 | View |
| 1997 | 3 | 15 | View |
| 1996 | 0 | 2 | View |